Course Plan

Information Technology for Managers

KO2ITM2
Prof.Srikrishnan/Mr.Prakash George/MsJisha J/Prof. Mariakutty Varkey

Term II (December 2013 to February 2014)

SCMS - COCHIN

Post Graduate Diploma in Management (PGDM)

Table of Contents 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. COURSE PROFILE: ...................................................................................................................... 3 COURSE (OVERALL) OBJECTIVE/S: ....................................................................................... 3 COURSE OUTLINE (SYLLABUS)............................................................................................... 3 COURSEWARE: (BOOKS/ JOURNAL/ ARTICLE/CASE STUDIES.) ................................ 4 COURSE IMPLEMENTATION: PEDAGOGY & EVALUATION APPROACH ................... 5 THE INTERNAL ASSESSMENT ................................................................................................ 8 MILESTONES / IMPORTANT DATES ..................................................................................... 8 SPECIAL INFORMATION ON COURSEWORK ....................................................................... 9 SESSION PLAN ............................................................................................................................. 9 MID TERM EXAMINATION COVERAGE AND QP PATTERN ........................................... 11 END TERM EXAMINATION COVERAGE AND QP PATTERN .......................................... 11

1. Course Profile:
Course Title Course Code Programme Total Credits Total Number of Sessions Session Duration Faculty/course facilitator

Information Technology for Management

KO2ITM2 Post Graduate Diploma in Management (PGDM) 2 18 1 hour 15 minutes Prof.Srikrishnan/Mr.Prakash George/Mr.J.Jisha/Prof. Mariakutty Varkey

2. Course (overall) Objective/s:

To enable students to:2.1. Recognize the importance of Information Systems in global business 2.2. Understand how Information Systems are used to achieve operational excellence and competitive advantage in Business 2.3. Gain an overall idea of the building blocks of Information Technology infrastructure 2.4. Develop skills in Spread sheets/MS Excel to use it as an effective tool in their career. The course is designed from an IT users perspective and not from a providers perspective.

3. Course Outline(Syllabus)
Module No 1 2 3 4 Total 100% Weightage % Sessions 5(3 lectures+2 presentations/discussions) 4(3+1 test) 5(2 lectures+3 presentations/discussions)) 4(3+1 test) Description Information Systems in Global business Spread sheets MS Excel basic features IT infrastructure Spread sheets as a Tool for Business Decision Making

4. Courseware: (Books/ Journal/ Article/case studies.)

Title 4.1 Books 1. Information Systems 2.Management Information Systems 3 Additional reading Journal/ publication/ Ralph Stair and George Reynolds Kenneth C Laudon, Jane P Laudon Articles / reports from NASSCOM website; and other websites and print - for awareness on Current Trends in IT and IS 2012/10e 2012/12e Cenage Pearson Author Year/ edition/volume Publisher

5. Course implementation: Pedagogy & Evaluation Approach

The course schedule is designed in such a manner with interleaving of theory and practical sessions. As the course is designed with a practical orientation, at least two faculty members are expected to be available for all practical sessions in the lab.
5.1 Module 1: Module name Sessions Weightage Information Systems in Global business 5 28%

5.1.1 Learning objective/s 5.1.1.1. Understanding the effects of information systems on business and their relationship to globalization. 5.1.1.2. Define and describe business processes and their relationship to information systems. 5.1.1.3. Evaluate the role played by systems serving the various levels of management in a business and their relationship to each other. 5.1.1.4. Understand information systems strategy 5.1.1.5. Define and describe business processes and their relationship to information systems. 5.1.1.6. Evaluate the role played by systems serving the various levels of management in a business and their relationship to each other. 5.1.2 Pre requisite A general awareness information systems and information technology 5.1.3 Pedagogy / Structure of lessons Lecture cum discussions, case studies / presentations 5.1.4. Courseware of the module: Title & author / case name etc Chapters 1, 2 Chapters 1

Laudon Ralph 5.1.5. Learning outcome:

Insights on how todays business firms use Information Systems to achieve corporate objectives 5.1.6. Evaluation for the module Evaluation Assignment / Presentation Quiz Marks 10 5 Topic No and/ or specification

5.2 Module 2: Module name Sessions Weightage Spread sheets MS Excel basic features 4 22%

5.2.1

Learning objective/ s To enable students tounderstand thebasic features of MS-Excel

5.2.2 Pre requisite Students are expected to have basic exposure to computer applications. 5.2.3. Pedagogy / Structure of lessons Practical sessions in the lab 5.2.4. Courseware of the module: Title & author / case name etc Tutorials From Website

Excel 2010 Tutorial 5.2.5. Learning outcome:

To apply the basic features of MS-Excel in the context of management applications 5.2.6. Evaluation for the module Evaluation Test - Practical Marks 10 Topic No and/ or specification Refer 5.2.1

5.3Module 3: 6

Module name Sessions Weightage

Information Technology Infrastructure 5 28%

5.3.1 Learning objective/ s To enable students to:5.3.1.1 Define IT infrastructure and describe its components. 5.3.1.2 Assess contemporary computer hardware platform trends. 5.3.1.3 Assess contemporary software platform trends. 5.3.1.4 Evaluate the challenges of managing IT infrastructure and management solutions. 5.3.1.5 How does the Internet and Internet technology work and how do they support communication and e-business? 5.3.1.6 What are the principal technologies and standards for wireless networking, communication, and Internet access? 5.3.2 Pre requisite Basic understanding of information systems in business 5.3.3. Pedagogy / Structure of lessons Lecture cum discussions, case studies/presentations 5.3.4. Courseware of the module:

Laudon Ralph 5.3.5. Learning outcome:

Title & author Chapter 5, 7 Chapters 3,4,7

Knowledge /exposure on IT infrastructure and the latest trends in these areas 5.3.6. Evaluation for the module Evaluation Assignment / Presentation Quiz 5.4 Module 4: Module name Sessions Spread sheets - Tool for decision making 4 7 Marks 10 5 Topic No and/ or specification Refer Section 5.3.1 Refer Section 5.3.1

Weightage

22%

5.4.1Learning objective/ s To enable students to 5.4.1.1 Apply the advanced features of MS-Excel for Business Use 5.4.2 Pre requisite Students are expected to be have knowledge on basic features of Excel 5.4.3. Pedagogy / Structure of lessons Practical sessions 5.4.4. Courseware of the module: Exercises based on practical scenarios 5.4.5. Learning outcome: To be able to use/apply MS Excel for management decision making 5.4.6. Evaluation for the module Evaluation Test Practical Marks 10 Topic No and/ or specification 5.4.1.1

6. The Internal Assessment The internal assessment shall be based on the following Evaluation Criteria Criteria Mid Term Exam Lab Test Online Quiz Assignment Preparation and Submission of class notes Report on topics on latest trends in IT and IS and presentation Total Pre Mid Term 10 7 3 Post Mid Term 10 5 5 10 (6 report +4 presentation) 30 Total Marks 20 20 5 7 8 10 70

20

7. Milestones / Important Dates Sl. Assignment / Class Test / Project/ Presentation etc. No. 1. Online Quiz-1

Tentative Date/ SESSION W6 8

2. 3. 4. 5. 6.

Online Quiz-2 Assignment Presentation Test Practical -1 Test Practical 2

W12 W4 Spread over W4 to W11 W6 W12

8. Special information on Coursework Presentation: Students shall be divided into 8 groups of 4 students in a batch. They are required to study the topic assigned individually, then discuss and prepare the presentation .The expected duration of the presentation for each group is 20 minutes (5 minutes per student) followed by Q&A session. The faculty member will conclude, by discussing topics related to the presentation (referring to the prescribed books and current news), thereby making it comprehensive

A lecture session on these topics is planned well ahead of the presentations which will give an overview of all these topics along with details on relevant articles and news items. The draft version of the presentation should be evaluated and cleared by the faculty member before the presentation.
The topics identified are listed as appendix The evaluation criteria shall be based on the rubrics related to the following components: Organization Content Presentation style Report (Write up about the presentation) Assignment: The evaluation criteria shall be on the rubrics related to the following components: Content and Coverage Logical sequence Mechanics 9. Session Plan (Detailed session plan is given under appendix 2) Module Sess ion 1 2 Topics Reading reference / Assignment as per course ware for the module ) Book:- Laudon Chapter 1 Ralph Chapter 1 Tutorials from Website Excel Tutorial Pedagogy Assignments/ Activities (for evaluation) Provide presentation topics Excel Exercise EE0 Introduction to excel Excel Exercise EE1 Excel Exercise EE2 (Basic Features and basics of Table Handling)

1 and 2

Course introduction, Overview of BIS Excel Basic features

3 4

Information Systems in Global Business Today Excel Basic features

Book:- Laudon Chapter 1 Excel Tutorial Excel Exercise EE3 Excel Exercise EE4 (Custom sort/ group / Mathematical Functions)

5 6

Business Processes and Information Systems Excel Basic features

Book:- Laudon Chapter 2 Excel Tutorial Excel Exercise EE5 Excel Exercise EE6-Charts (Charts/ Table formatting)

8 9 3 and 4 10

11

Student Report (Social Network Sites) & Presentation -1 Faculty enabled Discussion Faculty enabled Discussion Test (Excel and online quiz) Fundamentals of computing, Internet and WWW Excel Advanced features

Book:- Laudon Chapter 1, 2 Ralph Chapter 1

Book:- Laudon Chapter 1, 2 Ralph Chapter 1 Book:- Laudon Chapter 5 Ralph Chapter 3,4,7 Excel Exercise EE7 Excel Exercise EE8 (IF /conditional formatting/more excel functions) Book:- Laudon Chapter 7 Excel Tutorial Excel Exercise EE9 Excel Exercise EE10 (pivot table/ charts/ filter) (Pivot Table/Pivot Chart)

12 13

IS, Organizations & Strategy Excel Advanced features

14 15

IT infrastructure Today Student Report & Presentation; Faculty enabled Discussion Student Report & Presentation; Faculty enabled Discussion

Book:- Laudon Chapter 5

16

10

17

Excel Advanced features

Excel Tutorial

18*

Test

Excel Exercise EE11 Vlookup / Absolute Referencing ($) Excel Exercise EE12 (Other features Beautification, Page Formatting, Printing, Demonstration of other XLS features ) Advanced Features for Business Use

10. Mid Term Examination Coverage and QP pattern Mid term exam will have two components Practical exam on Excel (1 hour) and an online test(30 minutes) 11. End Term Examination Coverage and QP pattern End term exam will have two components Practical exam on Excel (1 hour) and an written exam (2 hours) Section A Section B Section C Practical Excel
APPENDIX

12 Short questions- 1 mark each 6 Short essays - 3 mark each- One question will be based on a contemporary issue. 1 essay - 10 marks 20 marks

Appendix-1: Topics for Student Report & Presentation

Pre Mid Term

1. Explain the features available in social networking sites Facebook, LinkedIn and Twitter 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Internets Impact on Competitive Advantage WWW Mobility Cloud Computing Google Products (Wiki) Communication and collaboration tools for managers Business Applications that enable eCommerce (wiki) Free and Open Source Software Applications Business Use for Social Networks Indias Value Proposition in IT outsourcing

Post Mid term

Appendix-2: Detailed Syllabus

11

(Sessions 1 to 3 pre midterm; Sessions 4 to 6 post midterm) Session 1 Information Systems in Global Business Today (Reference Laudon Chapter1) 5.1.2 1. ITs role in Providing Unique products and services 2. Information Systems (IS) & Information Technology (IT) 3. Basic Activities of Information Systems 4. Business Information System (BIS) 5. Whats New in BIS? 6. Understanding Information 7. Understanding IT HW, SW, DB, Telecommunications, Networks, Internet, WWW 8. Information Systems in Global Business Today Session 2 IT Strategy (Reference Laudon Chapter1) 1. Interdependence of Business and IT 2. Functions of an Information System 3. Using IS Effectively 4. IS Users & Organizational hierarchy 5. IS Usage at Different Levels of Hierarchy 6. (the systems are discussed in detail in a later section) 7. Organizational dimension of IS 8. Technology Dimension of IS 9. Business Expectations from IS 10. BIS Value Chain Session 3 Business Processes and Information Systems (Reference Laudon Chapter2) 1. Business Processes and 2. Information Systems 3. Business Processes and 4. Information Systems 5. Business Processes and 6. Information Systems 7. The Order Fulfillment Process 8. Types of Information Systems a) Transaction processing systems b) Management information systems c) Decision support systems d) Business intelligence e) Executive support systems f) Enterprise systems g) Supply chain management (SCM) systems h) Customer relationship management systems: i) Knowledge management systems (KMS) j) E-business k) E-commerce l) E-government 9. Systems for Collaboration and Teamwork 10. The Information Systems Function in Business IS Dept, End users, IT Governance:

12

Session 4 Fundamentals of Computing, Internet and WWW (References: Laudon - Chapter7; Ralph - Chapter 3, Chapter 4, Chapter 7) 1. Computer Hardware 2. Computer Software 3. Internet for business 4. How the Internet Works 5. Accessing the Internet 6. The World Wide Web 7. Communication & Collaboration 8. Mobile Computing Session 5 Information Systems, Organizations, and Strategy (Reference Laudon Chapter3) 1. How Information Systems Impact Organizations and Business Firms a) Transaction cost theory b) Agency theory: 2. Using Information Systems to Achieve Competitive Advantage 3. Disruptive technologies 4. Value Chain 5. Value web: 6. Traditional economics: 7. Network economics: 8. Virtual company strategy 9. Business ecosystems 10. Investing in Complementary assets Session 6 Information Technology Infrastructure Today (Reference: Laudon Chapter5) 1. Evolution of IT Infrastructure 2. Infrastructure Components 3. Cloud Computing 4. Google Cloud 5. Google Chrome & Android 6. Trends in IT Business - Outsourcing 7. Service level agreements (SLA) 8. TCO Appendix-3: Discussions (Reference- Ralph - Chapter 3,4,6) 1. What is RFID technology? Identify 3 practical uses for RFID. 2. What is RAID storage Technology 3. Identify the components of CPU and explain the role of each 4. Discuss secondary storage devices floppy discs, optical discs and pen drives (Reference- Laudon - Chapter 7) 1. Using Information Systems To Achieve Competitive Advantage - How Much Do Credit Card Companies Know About You? 2. Using Information Systems To Achieve Competitive Advantage - Is The Ipad A Disruptive Technology? 3. Determine the Total Cost of Ownership associated with the technology. 13

4. Discuss how cloud computing can provide value to a business. 5. What is Java and how is it changing the computing environment? 6. Discuss the business value of open-source software. (Reference Ralph - Chapter 7) 7. Business Use for Social Networks 8. How web services can be used for business 9. How business can use blogs and prod casting? 10. Discuss Web 2.0 11. Web browsers 12. Extranets Appendix 4: Figures and Tables
ITM-2013-V13-Figure s.pptx

14