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Installing or replacing the RLM in a 31xx system

To install or replace a Remote LAN Module (RLM) in the system, you must complete a specific sequence of tasks.
About this task

You can use this procedure with all versions of Data ONTAP supported by your system. In this procedure, a Cluster-Mode system refers to a system running Data ONTAP 8.0 Cluster-Mode. A 7-Mode system refers to a system running Data ONTAP 8.0 7-Mode or releases prior to Data ONTAP 8.0. This procedure refers to HA pairs, which in releases prior to Data ONTAP 8.0 were called active/active configurations. All other components in the system must be functioning properly; if not, contact technical support.

1. Minimum required RLM firmware version on page 1 2. Shutting down the node on page 1 3. Opening the system on page 3 4. Removing the RLM on page 3 5. Installing the RLM on page 3 6. Reinstalling the controller module and booting the system on page 4 7. Connecting the RLM on page 4 8. Setting up a new RLM on page 5 9. Verifying the firmware version and testing an RLM on page 6 10. Running diagnostics on the RLM on page 7 11. Completing the replacement process on page 7

Minimum required RLM firmware version


The 31xx storage systems require an RLM card with firmware version 2.0 or later. This flyer includes the procedure for verifying the firmware version on your new RLM card and directs you to instructions for downloading updated firmware, if needed.

Shutting down the node


You shut down a node using different procedures, depending on whether it is a stand-alone system or part of an HA pair.
Next topics

Shutting down a node in an HA pair on page 1 Shutting down the node in a stand-alone system on page 2

Shutting down a node in an HA pair


To shut down the node you must determine the status of the node and, if necessary, take over the node so that the partner continues to serve data from the node's storage.
About this task Note: Leave the power supplies turned on at the end of this procedure to provide power to the partner node.

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Copyright 2010 NetApp, Inc. All rights reserved.

Steps

1. Check the status of the target node (the node you want to perform maintenance on) by entering the following command at the system console of either node:
If your system is configured in... 7-Mode Cluster-Mode Then issue this command... cf status storage failover show

2. Take one of the following actions, depending on the result of the cf status or storage failover show command:
If... Neither node is in takeover mode The partner node took over the target node The target node took over the partner node Then... Go to the next step in this procedure. The target node is in a state where you can begin removing it from the system chassis.

a. Correct the problem that caused the takeover. b. Run the cf giveback command (if in a 7-Mode system) or storage failover giveback (if in a Cluster-Mode system) from the target node console. c. Go back to the beginning of this procedure.

3. Take over the target node by entering the following command from the partner nodes console:
If your system is configured in... 7-Mode Cluster-Mode Then issue this command... cf takeover storage failover takeover -bynode node

Shutting down the node in a stand-alone system


For a node that is not configured with a high-availability (HA) partner, you must perform a clean shutdown (ensuring that all data has been written to disk) and disconnect the power supplies.
Steps

1. Enter one of the following commands from the system console:


If your system is configured as a... 7-Mode system Cluster-Mode system Then issue this command... halt halt local

Attention: You must perform a clean system shutdown before replacing system components to avoid losing unwritten

data in the NVRAM. The NVRAM adapter has a red LED that blinks if there is unwritten data in the NVRAM. If this LED is flashing red after you enter the halt command, reboot your system and try halting it again. 2. If you are not already grounded, properly ground yourself. 3. Turn off the power supplies and unplug both power cords from the power source:
If your system uses... AC power supplies DC power supplies Then... Unplug the power cords from the power source, and then remove the power cords. Remove the power at the DC source, and remove the DC wires, if necessary.

Installing or replacing the RLM in a 31xx system

Opening the system


To access components inside the controller module, you must open the system.
Steps

1. If you are not already grounded, properly ground yourself. 2. Unplug the system cables from the controller module, as needed, and keep track of where the cables were connected. Leave the cables in the cable clips of the cable management tray so that when you reinstall the cable management tray, the cables are already aligned. 3. Grasp the cable management tray by the side, gently push one side of the tray so that the arm slides across and off the retaining pin, and then lift off the back of the controller module and set it aside. 4. Loosen the thumbscrew on the cam handle. 5. Pull the cam handle downward and slide the controller module out of the system until it catches. 6. Push in the blue release latch on the left side of the controller module and slide the controller module out of the system. Release the latch after you can slide the controller module. Make sure that you support the bottom of the controller module with your free hand.

Removing the RLM


To remove the RLM from the system, you must perform a specific sequence of steps.
Steps

1. Locate the RLM in the center of the riser housing, using the RLM label on the controller module DIMM cover as a reference. 2. Pinch the retaining tabs on the RLM, and then lift the RLM straight out of the socket and the housing. 3. Set the RLM aside.

Installing the RLM


You must complete a specific set of steps to install the RLM in the system.
Step

1. Align the edges of the RLM with the guide slots on the edges of the riser housing, lower the RLM into place, and then press the RLM into the socket by using your thumbs in the top center of the RLM. Make sure that you press down at the places indicated by the sticker on the RLM housing.

Reinstalling the controller module and booting the system


After you replace a component within the controller module, you must reinstall the controller module in the system chassis.
About this task Attention: For HA pairs, the sequence in which you reinstall the controller module is especially important because it attempts

to reboot as soon as you completely seat it in the chassis.


Steps

1. Close the DIMM cover and side panel, if necessary. 2. Align the end of the controller module with the opening in the chassis, if necessary, and then gently push the controller module halfway into the system. 3. Reinstall the cable management tray and recable the system, as needed. When recabling, remember to reinstall the media converters (SFPs) if you are using fiber cables. 4. Push the controller module all the way into the chassis.
If your system is in... An HA pair Then... The node reboots as soon as you seat the controller module completely into the chassis.

A stand-alone configuration Reconnect the power cables to the power supplies and to the power sources, and then turn on the power.

5. Firmly push the cam handle to finish seating the controller module in the system, and then push the cam handle to the closed position. 6. Tighten the thumbscrew beneath the cam handle. 7. Check the status and firmware level of the RLM by entering the following command at the system prompt:
rlm status

8. Check the current RLM firmware level posted on the the NOW site at http://now.netapp.com/NOW/download/tools/rlm_fw/.
If your RLM firmware version is... Earlier that the latest RLM firmware version posted on the NOW site The latest RLM firmware version posted on the NOW site Then... Download and install the latest version of firmware from the site, following the posted installation instructions for that level of firmware. Go to the next step.

Connecting the RLM


You must use this procedure to connect the RLM and make sure it is running with firmware version 2.0 or later.
Steps

1. Plug one end of an RJ-45 cable into the RLM port, and then plug the other end into a 10/100 Ethernet network port. The network for the RLM should be a 10/100 Ethernet network, or a network that can autonegotiate settings to a 10/100 Ethernet network. 2. Check the link LED on the RLM port to ensure that it is green and that the link is active.

Installing or replacing the RLM in a 31xx system

3. Proceed to setup or test the RLM:


If you are... Installing an RLM for the first time Replacing an existing RLM Then proceed to... Set up and then test the RLM Test the RLM

Setting up a new RLM


When installing an RLM in the system for the first time (rather than replacing an existing RLM), you must run the rlm setup command and respond to its prompts to configure the RLM.
Before you begin

The RLM requires AutoSupport to be activated and configured. If AutoSupport is not set up and configured, do so at this time. See the System Administration Guide for more information.
Steps

1. Enter the following command from the system console to begin the RLM setup script:
rlm setup Note: Your screen output might be different from this example, depending on which version of Data ONTAP is running on your system. Example mysystem-1> rlm setup The Remote LAN Module (RLM) provides remote management capabilities including console redirection, logging and power control. It also extends AutoSupport by sending additional system event alerts. Your AutoSupport settings are used for sending these alerts via email over the RLM LAN interface. Would you like to configure the RLM LAN interface [y]: y Would you like to enable DHCP on the RLM LAN interface [y]: n Please enter the IP address for the RLM []: 10.10.123.45 Please enter the netmask for the RLM []: 255.255.224.0 Please enter the IP address for the RLM gateway []: 10.10.123.1 mysystem-1>

2. Check the status and settings of the RLM by entering the following command from the system console:
rlm status Example mysystem-1> rlm status Remote LAN Manager Part Number: 110-00030 Revision: 32 Serial Number: 2P6256 Firmware Version: 2.0 Fri May 30 16:27:58 PST 2008 Mgmt MAC Address: 00:A0:98:01:9A:F8 Using DHCP no IP Address: 172.22.136.61

Netmask: 255.255.224.0 Gateway: 172.22.128.1

3. Check the current RLM firmware level posted on the the NOW site at http://now.netapp.com/NOW/download/tools/rlm_fw/.
If your RLM firmware version is... Earlier that the latest RLM firmware version posted on the NOW site The latest RLM firmware version posted on the NOW site Then... Download and install the latest version of firmware from the site, following the posted installation instructions for that level of firmware. Go to the next step.

4. Test the RLM AutoSupport functions by sending a test e-mail to AutoSupport with the following command from the system console:
rlm test autosupport

Verifying the firmware version and testing an RLM


You must connect the RLM, check to ensure it has firmware version 2.0 or later, and then use the RLM's command-line interface to test its features.
About this task

You must log in to the RLM over its network interface by using a secure shell client application, such as SSH, OpenSSH, or PuTTY. Insecure connection protocol applications, such as Telnet, are not available. See the System Administration Guide for more information about secure shell client applications.
Steps

1. Log into the RLM console from a remote host acting as a system console by entering the following command from the administration host prompt:
ssh user_name@RLM_IP_address Note: Root login is not allowed for the RLM. If you need to log in with root credentials, use naroot for root login. Example admin-host> ssh admin@10.10.123.45 admin@172.22.136.85's password:********* RLM admin-host>

2. Verify the version of RLM firmware by entering the following command in administration mode:
version

3. Update the firmware if necessary:


If the RLM firmware version is... Then... 2.0 or later Earlier than 2.0 Proceed to the next step in this procedure. You must update the firmware. For instructions on downloading firmware for your RLM, see the Data ONTAP Upgrade Guide at http://now.netapp.com/

4. Check the RLM status by entering the following command from the RLM console:
rlm status

5. Exit the RLM console by entering the following command:

Installing or replacing the RLM in a 31xx system

exit

6. Connect to the system console using the serial connection or through telnet. 7. Test the RLM AutoSupport functions by sending a test e-mail to AutoSupport with the following command from the system console:
rlm test autosupport

Running diagnostics on the RLM


You should run diagnostics on the RLM to confirm its operation.
Steps

1. Reboot the system and interrupt the boot process. 2. Enter the following at the prompt:
boot_diags

3. Select the Agent and RLM Diagnostic option from the main menu, and then run the Comprehensive Test. 4. Correct any errors. 5. Exit diagnostics by entering the following command:
exit

6. Return the system to normal operation:


If your system is... Then issue this command... In an HA pair a. Run the cf giveback command (if in a 7-Mode system) or storage failover giveback (if in a Cluster-Mode system) from the partner node console. b. On the console of the target controller module, select option 1 from the displayed menu to boot Data ONTAP: Normal Boot (option 1) Stand-alone Enter the following command at the prompt to boot the system: boot_ontap Related information

NetApp Hardware Diagnostics Guide: http://now.netapp.com/NOW/knowledge/docs/hardware/NetApp/diag/diag.pdf

Completing the replacement process


After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact NetApp technical support at 888-463-8277 (North America), 00-800-44-NETAPP (Europe), or +800-800-80-800 (Asia/ Pacific) if you need the RMA number or additional help with the replacement procedure.

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Installing or replacing the RLM in a 31xx system