CAREER DEVELOPMENT PROGRAM

______________________________

THE RESUME

Office of Career Development

44 West Fourth Street, Suite 5-100
New York, New York 10012
212-998-0623
http:// www.stern.nyu.edu/ocd
 Introduction: The Stern Resume
The Office of Career Development has one required resume format. The purpose of this
handout is to describe the specific requirements of the format and to assist you in writing
relevant content.
Your resume
should highlight
Your resume is an important marketing document designed to sell your background to a
key points targeted reader. It is an outline of your professional and educational background; it
which relate to should highlight relevant key points which relate to your future employment objectives.
your future Your resume should be tailored strategically to present those accomplishments, skills,
employment and experiences that relate specifically to the position you seek.
objectives.

You should consider the interview while composing your resume. How well you
present these experiences in the resume is a measure of how well you will articulate
these experiences in the employment interview.

AVOID THE “DATA DUMP” TRAP.

Write your Remember, more is not better. Select only your experiences that are relevant to the
resume for the function and industry you are looking to be a part of in the future. It is not the reader's
reader,
supplying the job to try to make sense of your resume: you are responsible for making the
information connection of your past experience with your future goals. It is also important to
he/she will find remember that the more you know about your audience, the easier it is to spell out your
important background in ways that catch the attention of that audience.
to know.

THE BEST RESUME WILL NOT GET YOU A JOB.

A resume will only get you an interview. A well-constructed resume increases your
chances of an interview in which you can facilitate a productive discussion of your
experiences; however, a poorly constructed resume will be used to screen you out of the
interviewing process.

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FORMAT: BASIC RULES

GENERAL FORMATTING NOTES

CONTACT INFORMATION
EDUCATION
EXPERIENCES
ADDITIONAL INFORMATION

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GENERAL FORMATTING NOTES
LENGTH:
One page ONLY.

PAPER:
8 1/2” X 11” white, cream, or light gray high quality (25% rag contents) paper, black ink.
If your field of interest is conservative, e.g., banking or management consulting, consider
using white paper. In this age of fax transmission, resumes on white paper send the
best.

MARGINS:
The left margin must be 1".
The top, bottom, and right margins should be greater than or equal to .5”. Please ensure
that your margins fit these measurements.

BULLETS:
Bullets may only be listed vertically.

ABBREVIATIONS:
In general, do not abbreviate, with the exception of state names for which you should
use postal abbreviation, e.g., CA for California. Abbreviate or use an acronym only if it is
more appropriate than the full name, e.g., "IBM" not "International Business Machines”.

TYPOGRAPHY:
Font is Times New Roman. In this guide, when a word is indicated as “plain type” it
should not have any special formatting applied to it, i.e., no bolding or Italicizing, nor
should it be written in all capital letters. Italics are used for newspapers, magazines, and
words in foreign languages, e.g., magna cum laude.

SALARY AND OTHER PERSONAL INFORMATION:

No salary or truly personal information including: health, height, weight, marital status,
photos (differs for international resumes; ask a career counselor for specifics if you are
job hunting overseas) should be included on the resume.

WRITING STYLE:
Omit pronouns (i.e. “I”, “me”, “my”, “our”) and don’t overuse “the”, “a”, and “an”.
Formatting and writing styles should remain consistent throughout.

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ITEM ONE: CONTACT INFORMATION

JANE DOE
210 Mulberry Street, Apt. 2B
New York, NY, 10026
Tel: 212-555-1212
E-mail: jd200@stern.nyu.edu

- “YOUR NAME” is in all capital letters, bold type, centered, and one point larger
than the rest of your text.
- Your address and phone number are in plain type and are centered. You may
only list one phone number.
NOTE: You may not use OCD’s address as yours under any circumstances.
- Your e-mail is in plain type and is centered. Please make sure your e-mail is not
underlined.
NOTE: You must use your Stern e-mail address.

ITEM TWO: EDUCATION

Education: NEW YORK UNIVERSITY New York, NY

Leonard N. Stern School of Business
Master of Business Administration, May 2007
Specialization in Finance and Management
• Member, Stern Women in Business and Graduate Finance Association
• Co-Chair, Stern Charity Ball

- The word “Education” is in plain type and is left justified.

- The university name “NEW YORK UNIVERSITY” is in all capital letters and in
bold type.
- The location “New York, NY” is in plain type and is right justified.
- The school name “Leonard N. Stern School of Business” is under the
university name in bold type.
- The degree and date of graduation “Master of Business Administration, May
2007” is listed underneath the school name in plain type.
- The “Specialization in Finance/Management” is listed underneath the degree
reference and is in plain type.
- Other relevant information in this category, including certificates and tracks, is
presented in bullet point format.

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ITEM THREE: EXPERIENCE
Experience: GLENDALE BURKE & ASSOCIATES, LLC New York, NY
2004-2005 Project Manager
• Strategized with senior partners about viability of e-commerce consulting practice, including
billing projections, industry penetration and modes of compensation.
• Prepared weekly briefings for team members on status of ongoing projects, new business
development initiatives and billings-to-date.
• Collaborated closely with clients' Chief Technology Officers to map out internet/e-commerce
strategies.
• Assisted Kenwood AutoParts, Inc., a $15 million annual revenue used parts retailer, to devise
an online strategy to move inventory procurement online, saving over $3 million annually.

- The word “Experience” is on the same line as the company (which was your most
recent job) is in plain type and is left justified.
- Dates are on the same line as company name, are in plain type and are left
justified; however, there are two exceptions:
- The date of your most recent job will be on the same line as your position title
directly underneath the word “Experience”.
- If you’ve had more than one job at the same company, the date(s) must be
on the same line as your position title.
NOTE: The required format does not use months, only years.

- The most recent company, “GLENDALE BURKE & ASSOCIATES, LLC”, is

written on the same line as the word “Experience” in all capital letters and in bold
type.
- Location of firm, “New York, NY”, is in plain type and right justified, and the state
is abbreviated. For international locales, the city and country must be fully
written out in plain type, e.g., Caracas, Venezuela.
- The position title “Project Manager” is written underneath the company name in
bold type.
- The description of your experience at the firm is presented in bullet point format.

ITEM FOUR: ADDITIONAL INFORMATION

Additional: · Member, American Association of Management Consultants

· Fluent in Spanish

- The word ”Additional” is on the same line as the first bullet point is in plain
type and is left justified. To do this, click on “Insert”, choose “Symbol”
and click on the bullet symbol.
- Other relevant information in this category is presented in bullet point format.

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CONTENT: BASIC ELEMENTS

CONTACT INFORMATION
EDUCATION
EXPERIENCES
ADDITIONAL INFORMATION

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 ELEMENT ONE: CONTACT INFORMATION
“YOUR NAME”, centered on the page in bold type, capital letters, needs to be equal or greater
in stature to any other word on your resume. If you choose to enlarge your name it may only
be one point larger than the body of the resume.

Address and telephone information should be centered directly underneath your name, in plain
type. You may not use OCD’s address as your own under any circumstances. You must include
your Stern e-mail account.

ELEMENT TWO: EDUCATION

Present graduate and undergraduate institutions in reverse chronological order, that is, most
recently attended school first. Additional relevant course work or work seminars (non-degree)
should follow your degree programs.
Include
Include academic honors, scholarships and positions of leadership. You may not include your
academic honors,
scholarships and GMAT or your Stern GPA; you should however be prepared to answer questions about both in
positions of an interview.
leadership.
Only list undergraduate college clubs or activities if you are a recent graduate and they
emphasize leadership roles.

ELEMENT THREE: EXPERIENCE

Before you start writing, it is critical to remember that all of the information presented in this
section should support your new job objective.

Use the reverse chronological format.

For each position you have had, you will need to include company name, city, state (postal
… all the
abbreviation), dates of employment and position title.
information in this
section should
support your new Titles may differ in particular organizations and may not represent what you did. If this is the
job objective. case, you should consider rewriting your title to describe what you did; be careful not to
misrepresent your level in the organization.

Dates must be expressed in terms of years 2000-2001 and is much easier to read than May 2000
- September 2001. An advantage of the year format is that it hides some employment gaps
without looking questionable.

You will then need to identify the skill areas most important to the function you are now pursuing
and organize your resume around these skills. What specific things have you accomplished in the
last few years that illustrate your skills and abilities?

ACCOMPLISHMENTS
Begin each
statement with Accomplishments should be brief and precisely stated. Begin each statement with a strong
an action verb. action verb; the statement should specify the result or impact upon the organization and illustrate
your contributions to the company/organization.

THE ACCOMPLISHMENT STATEMENT: Opportunity, Action, Result. Describe the

Opportunity OPPORTUNITY as a problem encountered. Describe the ACTION taken, including analysis of
Action the opportunity, the planning and preparation, and the resources involved. Use action words and
Result
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 avoid words like “participated in” or “monitored”. Describe the RESULTS obtained. Be sure to
state if you presented your results to clients or senior management. Be specific and as
quantitative as possible.

Your goal is to distinguish yourself by citing accomplishments and measurements of impact to

those who explore your background and experience. Avoid being too general, e.g., laying claims,
reducing costs, improving profits, increasing efficiency without a quantified measurement.

Quantify when possible by percentages or numbers. If not possible, provide feeling for size
Quantify, when and/or scope of accomplishment, e.g., “first”, “revolutionized”, etc. Focus on increases in sales,
possible, by
volumes, quality, profits, team productivity, technical/new program or product innovations, cost
percentages and
numbers. cutting and efficiency.
Highlight transferable skills: this is essential for everyone, particularly career changers!
Don’t exaggerate or misrepresent your background, i.e., scholarships, club membership.

Examples of some areas in which you can expand upon your accomplishments:
• Improved quality, productivity, teamwork
• Increased sales, profits.
• Reduced costs.
• Planned/designed a program/training process to improve, reduce or change.
• Decreased turnover, failures, breakdown, shrinkage, overtime, etc.

Examples of General Accomplishment Statements:

• Trained new employees in customer service, secretarial and telephone procedures that
generated a 30% reduction in complaints.
• Initiated advanced assembly procedures to increase production 10% by reducing turn-
around time from 5 to 4 days.
• Studied 30 bids and contracts from outside service companies totaling more than
$30,000,000 annually.
• Analyzed statistical reports to pinpoint overrun errors, saving $500,000 annually in raw
materials.
• Identified market share decline in cola beverage products.
• Designed and implemented new promotional point of sale displays that arrested share
loss and one year later increased market share 6 points.

ELEMENT FOUR: ADDITIONAL INFORMATION

You may use this space to highlight proficiency in foreign languages, hobbies, activities that
relate to your career interests, or to account for time gaps on your resume.

You may want to include associations and affiliations if they relate to the position you seek, or if
they show evidence of leadership or community involvement.

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 THE RIGHT WORD
IN THE RIGHT PLACE

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THE RIGHT WORD IN THE RIGHT PLACE
The importance of transferable skills and measurable results in your accomplishment
statement has already been addressed. Think of the statements as flags waving at the
top of a fortress. Make sure you have a foundation for each statement that starts each
phrase. Without fail, that word must be a strong, active-voice verb. Look over the
following lists of suggested verbs, and use them in your resume.

Action verbs that address your planning skills include:

Conceived Formulated Projected

Created Initiated Reorganized
Designed Innovated Revised
Developed Instituted Scheduled
Devised Invented Solved
Engineered Justified Systemized
Established Laid out Tailored
Estimated Organized Transformed
Experimented Originated
Formed Planned

Action verbs that address your skills in directing employees include:

Administered Determined Ordered

Approved Directed Prescribed
Authorized Guided Regulated
Conducted Headed Specified
Controlled Instructed Supervised
Decided Led Trained
Delegated Managed

Action verbs that suggest that you have skills in assuming responsibility include:

Accepted Classified Gathered

Achieved Collected Halted
Adopted Compiled Handled
Arranged Constructed Improved
Assembled Described Implemented
Assumed Developed Initiated
Attended Doubled Installed
Audited Established Integrated
Built Evaluated Maintained
Checked Experienced Made

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Action verbs that suggests that you have skills in assuming responsibility include
(cont’d):

Operated Received Transacted

Overcome Reduced Tripled
Performed Reviewed Used
Prepared Simplified Utilized
Produced Sold

Action verbs that embody an ability to provide effective service include:

Carried out Explained Provided

Committed Facilitated Purchased
Delivered Furnished Rewrote
Demonstrated Generated Sent
Earned Inspected Serviced
Exchanged Installed Submitted
Expanded Issued Transmitted
Expedited Procured Wrote

Interactive skills with people are suggested by the use of these action verbs in your
accomplishment statement:

Advised Coordinated Negotiated

Aided Counseled Participated
Apprised Helped Promoted
Clarified Informed Recommended
Conferred Inspired Represented
Consulted Interpreted Resolved
Contributed Interviewed Suggested
Cooperated Mediated Unified

Finally, your investigative skills merge with the use of these action verbs:

Analyzed Evaluated Reviewed

Assessed Familiarized Searched
Calculated Investigated Studied
Computed Observed Verified
Correlated Proved
Discovered Researched

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 STERN RESUME FORMAT
SAMPLE RESUME
Stern e-mail account only! Name: capital letters, bold type.
JANE DOE
210 Mulberry Street, Apt. 2B Address, phone
New York, NY 10026 number, e-mail:
Plain type, left justified. Tel: 212-555-1212 plain type, centered.
E-mail: jd200@stern.nyu.edu

Education: NEW YORK UNIVERSITY New York, NY

Leonard N. Stern School of Business
Master of Business Administration, May 2007 School name
Specialization in Finance and Global Business listed under NYU
• Member, Stern Women in Business and Graduate Finance Association in bold type.
• Co-Chair, Stern Charity Ball

CORNELL UNIVERSITY Ithaca, NY

Company name: all Bachelor of Science, Chemical Engineering, May 2001
capital letters, bold.
• Awarded Jeremy S. Barnum Scholarship for academic excellence and community
service

Experience: GLENDALE BURKE & ASSOCIATES, LLC New York, NY

2004-2005
Job title: bold type.
Project Manager
• Strategized with senior partners about viability of e-commerce consulting practice,
including billing projections, industry penetration and modes of compensation.
• Prepared weekly briefings for team members on status of ongoing projects, new City and state:
business development initiatives and billings-to-date. plain type, right
• Collaborated closely with clients’ Chief Technology Officers to map out internet/ justified.
e-commerce strategies. Abbreviate state.
• Assisted Kenwood AutoParts, Inc., a $15 million annual revenue used parts retailer,
to devise an online strategy to move inventory procurement online, saving over $3
million annually.

2002-2004 Senior Consultant

• Documented best practices, including proper roles, technology, processes, costs and
metrics to create a knowledge database on online retailing.
• Instructed fellow consultants and clients in applied methodology and state-of-the-art
coding language.
Years: plain type, • Created matrix for analyzing profitability of clients and services offered, resulting in Bullet point
left justified. increased coverage of clients and 45% increase in client satisfaction. format. No
No months! • Led a $200,000 project to complete technical analysis of clients order-processing paragraphs.
system to determine functional deficiencies and repair defects.

2001-2002 GRANT THORNTON, LLP Pittsburgh, PA

Systems Consultant
• Developed a turnkey web module to enable small business clients to move online.
• Designed an application to enhance the interface between accounts payable and the
purchasing department of a regional food processor, improving efficiency by 30%.
• Wrote manuals that enabled clients to become familiar with new applications.

Additional: • Member, American Association of Management Consultants

• Fluent in Spanish
The word “Additional” should Font: 10 or 12 point, Times New Roman
be on the same line as the first Top, Right & Bottom Margin: >= .5”
bullet point in plain. To get Left Margin: >= 1”
this aligned properly, tab out Left and Right Justified
to where the bullet begins and One Page Only
insert the symbol for a bullet
for this line only.
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