Yong Yeon Kim (Eric Kim) Seoul, Yongsan-gu, Ichon-dong, Han-garam

APT 202-406

Mobile:82-10-3168-6084/ erickim000@gmail.com

OBJECTIVE: To have an opportunity to utilize my technical and non-technical

skills in a global company

LOCATION: Open to relocation

PROFESSIONAL
SUMMERY
Experience with successfully managing all aspects of software development in
server and mobile application & network design; leading cross-functional teams as
well as direct reports to Sweden global support management; Excellent customer
supporting & Training Skill; direct support for companies. managing delivery of
new technology. providing integration support for customers and perform service
like optimization and characterization. excellent analytical skill & critical
reasoning skill & develop management skill and Customer facing skill. Familiar
with western culture. passion for a job, companies and market dynamics. Liaising
with different departments to ensure successful cross-functional communications
within the company

TRAINING: TECHNICAL
* Oracle 8 Administrator Training Course
* Data Modeling, Database Design –Oracle Training Center
* Cisco, Interconnecting Cisco Network Devices
* Alteon Advanced Switch Configurations - Nortel Networks Singapore Training
Center
* Nortel Passport 8600 Training : Global Knowledge Training Center ,
* Nortel Contivity VPN : Saerom IT Education Center
* Fundamental Forensic & Reverse Engineering Training : HP IT
Training Center
* Cisco BSCI & BCMSN Training : HP IT Education Center
* ITIL Foundation for ITSM: HP IT Education Center

TRAINING
* SMG Leader Ship Training : Yong-in Education Center
* 7 Habit Highly Effective People Training
* The Coaching Clinic Training Program
* Leader Effectiveness Training (Gordon Training International)
* CISSP(Certified Information System Security Professional)
Training
* Asia Pacific Business Practice & Compliance Training (Adobe
Korea)

SKILLS
* Case Tools: System Architect, ER-Win, Sniffer4.0, MS-Visio, MS-Project
BullsEye Code Coverage Tool
* Databases: Oracle8, 8i (Admin Level), Sybase, Informix, MS-SQL, MS-Access
* Unix : Sun Solaris Systems(7, 8, 9)
* Modelings: DFD, ER, STD
* Networks : Advanced TCP/IP skill, Alteon L4~L7 Web Switch,
Nortel Passport 8600, Nortel VPN Contivity,
Cisco Router/Switch(2950, 3500)
IMS Protocol( VoIP, SIP,SDP, RTP, MSRP), HTTP/S. SMTP, SNMP
* Languages: C,C++, Visual Basic, Delphi, ESQL-C, ProC/C++, PHP, ODBC,
Cable(RS-232) Program, and Perl, Unix Shell(Kohn shell)
 Object-C

EXPERIENCE:

March 2009- Hansol Inticube , Seoul , Korea (Mobile Messaging Solution

team)
Current *SKT, KTF Messaging Client for iPhone, Android - Project Manager
* Manage a team of mobile messaging engineers, both full-time and
contractors.
* Work with SKT, KTF Engineering team, Planning Team, Operation
Team
* Work with business representatives to define requirements and developing
technical
Specifications
*Architect software solutions and determine current limitations and
compatibilities
between subsystems, selection of new concepts and methodology, and development of
major routines and utilities

*Communicate effectively to ensure that all business requirements are being

assessed
and addressed to ensure development projects meet or exceed performance targets

*Participate in all activities accordingly to ensure on time deliverables are met

including day-to-day planning and coordination with testers, developers , program
managers, and business representatives

*Drive full life cycle product development

*Collaborate with business owners to solidify requirements
*Instill best practices for software development and documentation and assure
designs
meet requirements, deliver high quality work on tight schedules

March 2008- Adobe Systems , Seoul , Korea (Service Quality Manager &
Program Manager
Dec 3,2008 —Mobile Biz Unit)
*SKT Menu Style Up Project PM and Quality Manager
* Manage a team of quality engineers, both full-time and
contractors.
* Work with Project Management to accurately scope and schedule
testing efforts.
* Oversee the creation, execution and maintenance of thorough test
plans on a
client/server based mobile solution. –CHT Project in Taiwan
* Work closely with Engineering management to influence the design and
specification
of features that affect quality and the verification effort.
* Build QE infrastructure to address automation.
* Critically think about how consumers will interact with the
software being tested and turn those thoughts into bugs, action
items, and avenues of discussion.
* Work extremely well with others by both leading and following
depending on the
circumstance.
* Continually research new mobile technologies and quality assurance practices and
 incorporate that new knowledge into your ongoing QA process.

Sept 2007- HP IT Training Center Seoul, Korea

Feb 2008 *Network & Security Lecturer -Cisco Switch(2950, 3500) &
Router(2800, 3800)
- VLAN, STP, RIP, OSPF, EIGRP, BRRP, HSRP, BGP, Redistribution,
Switch & Router Security
*CISSP Lecturer, CCNA Lecturer,
*Nortel Alteon L4 Switch – Lecturer
-.Server , Firewall Load balancing, VPN Load balancing, Web Cache
Redirection.
-. GSLB, IDS Load balancing, Bandwidth Management

Aug 2003- TELECA Corporation, Seoul, Korea

July 2007 TAC (Technical Assistance Centre) Manager

TAC (Technical Assistance Centre), Seoul, Korea

TAC offers superior technical support and testing services to assist
our customers and
alliance partners in the operation and deployment of Obigo products and
other Teleca
product as well as partner product. TAC consists of 20 well trained
engineers. TAC
provides rapid problem resolution and offers expert assistance for
customers managing
complex environments. TAC resources are available 24 hours a day, seven
days a week
to support our customers in maintaining high levels of service
availability and customer
satisfaction.

* Customer Support. Provide second line phone/email consultation to independently

debug complex product problems. Focus to understand customer specific technology
environment , all benefits and constraints related to it. Interface and coordinate
with
customers and Swedish technical staff as well as 3rd party company. Periodic on-
site
visits and status meetings. Active participation in dialogue between customer and
Operator Provide remote and on-site support to customers both locally and abroad.
Look for positive solutions and resolve support issues on handle defects,
provide new features, answer questions, and escalate to a specialist in the Sweden
R&D organization if needed. Apply known solutions to solve problems through Teleca
support system.
Work with Global Support and Global Sales to facilitate client development,
internal cross-communication and training, and maintain consistent global client
service efforts

*Acted as a liaison between Teleca engineers and the customers or 3rd party
solution company on activities such as; Negotiating library release schedules and
non-standard customer requests Following up continuously varying OEM project
schedules and determining Teleca library release schedules for the engineering
project managers. Responding to customer change-requests in a manner consistent
with Teleca’s product description and functionality. Work with Product,
Engineering, Business Development and Sales Teams to translate the user needs and
wants into product requirements
* Research and analyze key industry drivers, competitive environment, trends and
operating metrics in mobile and researching mobile market trend and 3rd party
product for synergy. Validate findings and report resolutions for customers.
Presales and Making demo and present Teleca solutions(VoIP, PTT, IM) and 3rd party
solution to customers. Complete comprehensive performance analysis of covered
industries and serve as an internal and external resource for providing industry
analysis and benchmarking

LOCUS Corporation, Seoul, Korea

July 1999.
July 2003
* Technical Support for System and Network. Addressed in team effort of daily
hardware, software, and network trouble call. Configured new network systems in
accordance to customer’s compliance. Analyzed the company's overall strengths and
weaknesses with inherent risks associated with its current network environment
.
Network troubleshooting. Backed-up and transferred network configuration data via
network. Troubleshoot for disconnects and load-balancing failure in network
analysis for small and medium networks. Assists sales manager in qualifying sales
opportunities, and conducting product demonstrations and technical presentations
remotely or at customer locations/Alteon facilities. Travels to customer sites to
implement Alteon, Cisco products into their network architecture, including
installation and customization or upgrades of both hardware and software. Provides
on-site training to customers and partners about use and administration of Alteon
products. Implemented switch(2950, 3500) & Router(2800, 3800) and VPN contivity -
VLAN, STP, RIP, OSPF, EIGRP, BRRP, HSRP, BGP, QoS, IP/MPLS, Redistribution,
Switch&Router Security -IPSec . Nortel, Alteon- Server , Firewall Load balancing,
VPN Load balancing, Web Cache Redirection. -BWM, GSLB, IDS Load balancing,

* A customer facing network security consultant

Coordinated with other respective areas in Korea vendors like
Cisco,NetScreen,Extreme, CheckPoint, Foundry. Updated and validated RTOS
information and software versions for ensuring implementation of new features in
Alteon Switch. Provided systems/product training.

April 1995- Pyoung Chang Jungbo Company Limited, Seoul, Korea

July 1999.
* Analyzing & Designing. Designed new Order Communication System and Schema
(physical/logical) using entity relationship diagram, DFD, SADT with case tools
like ER win or System Architect.

* Development Program. Made batch ESQL program running on Compaq and Solaris SUN
using unix C and Oracle ProC/C++ and developed new host program that enables users
share information based on medical fees system using PC communications using RS232
protocol. Developed OCS program using Visual Basic and Oracle 8, 8i and Sybase
during the Catholic Medical Centre OCS Project.

CERTIFICATIONS:
* ITIL Foundation Certification
* CISSP (Certified Information System Security Professional)-113662
* CCNA (Certified Cisco Network Associate)
* Nortel-Alteon L4 Switch Certification

EDUCATION: *HOSEO GLOBAL MBA IN SEOUL,KOREA (Current)

Master of Business Administration (TO-BE, 2009.12)
 *KOREA UNIVERSITY IN SEOUL, KOREA (1993.3 ~ 1995.2)
Masters of Science in Physics
* KOREA UNIVERSITY IN SEOUL, KOREA (1989.3 ~ 1993.2)
Bachelors of Science in Physics

LECTURER: General Physics at HANVIT Academy (For One Year)