AARON B.

WILSON
303-522-6272 www.aaronbwilson.com aaronblairwilson@live.com www.linkedin.com/aaronblairwilson

STRATEGY CONSULTANT
Cooperative Development Colleague Strategist Analyst Listener Emotionally Intelligent
Ability to enter organizations and identify business needs, plan and execute strategies and implement processes. Skilled in leveraging human capital delivering change within a business. Logically and intuitively recognize issues and find solutions. Organizational Assessment & Design Enterprise Applications Transition Change Management Talent Management Operational & Process Improvement Strategic Planning & Execution IT Infrastructure

Project Leadership

Employee Engagement

Highlights
Cooperative Development Colleague Overcame organizational inertia by rallying stakeholder support with a focus on achieving goals such as recognizing needs and implementing CRM application that was process-centric. Realized improved cross-functional capability that resulted in 95% reduction in manual work. Attentive and engaged introspectively, fostering mutual intellectual humility and built authentic, quality relationships across hierarchical structure. Shaped strategies and harnessed buy-in that improved capabilities and drove solutions for clients. Planned and executed strategies that re-organized clients business system and raised staff commitment and skill in support of new system that achieved $360K+ reduction in multi-year labor costs by cutting inconsistencies and improving documentation. Analyzed embedded inefficiencies that caused operational breakdown such as identifying a process improvement opportunity that decreased process cycle time by 67% after deploying CRM automation tools and training. Listened across entire organization to identify core elements of business operations and targeted points of pain. Won acceptance of profit model strategy that was the catalyst for motivating top-down change focused on turning around prolonged negative cash flow.

Emotionally Intelligent

Strategist

Analyst

Listener

CAREER PROGRESSION
JOHNSON SAUER LEGAL GROUP, Denver, Colorado, 2012-2013 Oversaw organizational assessment to diagnose negative employee engagement. Assessment results reprioritized role to focus on building successful alignment of service support infrastructure with profit centers that drove cash volume, improved client service and enhanced employee relations. BUSINESS CONSULTANT Directed people-centric change initiatives targeting organizational effectiveness, operations and process improvement. Applied flexible and adaptable skills during projects that restored fiscal strength, improved accountability and motivated grassroots participation in transitional change efforts. Planned and executed assessment and design strategy, talent strategy, and transition change management strategy. Unlocked efficiency gains through technology and defined clear operational strategy and execution. Reduced leadership resistance to change by delivering organizational assessment that diagnosed breakdowns in operations and process, causing negative employee engagement. Repaired operating and process structures for accounting unit that drove 60%+ increase in net cash position over 12 months amidst 51% staff turnover. Decreased operational costs by 12% per annum through accounting unit infrastructure efficiency gains achieved through institutionalized CRM platform; aligned new operating and process structures for unit with creative talent management initiatives. Achieved 14.74% increase in collected-to-billable ratio within 6 months by aligning operations excellence strategy includes goal of automating 95% of key collections operations with talent strategy, aimed at combating cash flow issues.

Continued on Page 2

Diagnosed one inefficient process workflow for accounting unit by understanding on-the-job stakeholder stressors and gaps, which led to 40% decrease in cost through implementation of streamlined web-based payment interface. Diminished lack of trust, fear and resentment that impaired talent ability to accelerate speed of cash collection by overseeing transitional change management process making culture development the strategic imperative. Reduced employee turnover by 43% over 12 months and increased employee engagement by achieving operations and process improvement goals that reduced cash management inefficiencies causing an unsafe work environment. Identified gaps in Total Rewards delivery by planning and delivery of restructure benefits package that improved psychological safety of staff. Presented reports and won leadership support that later achieved wider offerings with 10% annual savings.

INDEPENDENT BUSINESS CONSULTING EXPERIENCE

LAGRANO, Denver, Colorado, 2013 Understood impact of CEOs competency deficiencies in business planning and implementation and created strategic road map that includes business plan for angel investor funding within 3 months. BLACK VANILLA, London, England, 2012 Facilitated improvement efforts that reduced break-even point by 33% within 6 months by co-leading development of new marketing strategy, financial analysis, whilst also making cost savings through storage wastage and resource efficiency. CEPHEID, Toulouse, France, 2011 Delivered strategic employee engagement organizational plan to multicultural European leadership team aimed at mitigating talent growing pains by scoping, documentation, diagnosis and review, analysis for change and business process improvement for change. THOMSON REUTERS, Denver, Colorado, 2010 HR PROJECT COORDINATOR (CONTRACT) Efficiently facilitated improvement of strategic onboarding, narrowing performance gaps between virtual work teams in $450M healthcare business. Boosted Q1 unit performance by 50%. Aligned compensation strategy with business unit priorities through as is analytics of operating model. Cross-functional collaboration aimed at fostering relationships improve the client experience. Supported motivational structures whereby Service Operations had equal input to determine the selection of quality talent. MOTLEY RICE, Charleston, South Carolina, 2007-2009 HR MANAGER Revitalized talent management improvement efforts and HR generalist support for $250 million legal services firm. Dramatically decreased uncontrolled PEO expense by 92% over 12 months by revitalizing negative trends and making resource and process modification. Built talent capability through KPI-based performance management and training for 500 employees. Engaged day-today across the hierarchical structure to plan, develop and implement practice group intellectual capital. SAN DIEGO PLATINUM PUBLISHING, San Diego, California, 2004-2007 HR SPECIALIST Enabled innovative change by partnering with leadership on migration to HRO business model. Refocused talent resources on customer experience objectives resulting in 40% improvement in customer satisfaction. Facilitated ongoing support of new HRO standard. Owned all administrative support and some HR functions for 25 unit employees. COLUMBUS TECHNICAL COLLEGE, Columbus, Georgia, 2003 TRAINING COORDINATOR (CONTRACT) Executed training plans aligned with sales and service strategy for healthcare institutions and Fortune 500 companies.

EDUCATION
MASTER OF BUSINESS ADMINISTRATION (M.B.A.), DURHAM BUSINESS SCHOOL (U.K.), 2012 MASTER OF HR AND EMPLOYMENT RELATIONS, THE PENNSYLVANIA STATE UNIVERSITY, 2010