RICS - Program Curs

RICS training courses 2013-14
From the worlds leading professional body for qualications in land, property and construction
n Membership n Property n Construction n Land n Management and business n Online Academy
Better informed, better qualied
rics.org/training
Welcome to the new RICS Training course programme 2013-14
RICS Training Better informed, better qualied.

Welcome to the 2013-2014 training course programme where you can nd a broad range of courses led by experts who lead in their eld. These courses give you the opportunity to both enhance your knowledge and professional remit in many technical and business areas.
Whether you are looking to enhance your skills, learn something new or develop to the next career level our courses will help you achieve this. If you are an organisation seeking to train a team of staff our courses can be brought to you to reduce time away from the ofce. Alternatively, we can develop specic training tailored to your individual needs. See pages 22-23 to nd out how RICS delivered bespoke training for Network Rail.
Were here to help

Our team of experienced advisors are on hand to provide advice and help to plan your training needs. They can be contacted on 024 7686 8584 or emailed at training@rics.org. If you would like to discuss a potential solution to develop a team of people or have a requirement for tailored training, please contact our in house expert Andrew Knight on 020 7695 1613 or email inhousetraining@rics.org. We look forward to welcoming you to RICS Training.
Pierpaolo Franco Global Director of Training Products
P.S. Dont forget to take advantage of our Early bird offer and SAVE 15% on published course fees when you book 3 months or more in advance.
2 Book your courses online today at rics.org/training 02476 868 584 | training@rics.org
Welcome
Learn from the best...

At RICS training we take every care to source the best experts for every class. Our trainers are not only qualied members but have decades of experience in practice within their relevant elds, many of which working for some of the top global brands within Land, Property and Construction. Everyone knows the value of a great trainer and their expertise in bringing a subject to life. We take every care to ensure that all our training whether in person or online has been designed to the highest standards; bringing you the most benecial and interactive learning experience to aid your career.
RICS offers a range of training in various formats. Youll nd some details below of each of our training methods to help you nd the right training for your needs.
In person training
Our in person training involves face to face interaction with the trainer. They cover all areas of surveying and are run by experienced professionals sharing their expertise, knowledge and practical advice.
Web Classes
Live interactive training sessions hosted by industry experts. Available over the internet to study from the comfort of your desk, saving you time and money on commuting.
E-learning
Short, online courses to help you develop and improve your skills at your own pace. Courses range from core management competencies to specialist areas of learning.
Read about the bespoke courses that RICS Training delivers for Network Rail.
See pages 22-23
Distance learning
Blended online interactive courses from foundation to advanced levels available to study at a time and place that suits you. These courses typically last 6 months and will provide you with insightful knowledge and best practice to help you progress as a professional.
Bespoke training solutions
RICS can develop specic training tailored to the individual needs of your business. If you are seeking a bespoke training solution, contact our in house experts on 020 7695 1613 or email us at inhousetraining@rics.org.
Benets of bespoke training:

learning solutions to meet the requirements of your business. bespoke packages to meet your staff development objectives excellent service standards from the worlds leading body for property professionals personal account manager for all your training needs
Colleagues and I thought it a very benecial day, and feedback is very positive. I look forward to future training sessions with RICS
Enda Nelly, Balfour Beatty
To discuss your training requirements, contact Andrew Knight: t 020 7695 1613 e inhousetraining@rics.org
Contents
Getting qualied
Understanding the Assessment of Professional Competence Becoming an APC supervisor or counsellor Preparing for the APC Critical Analysis Preparing for the APC Final Assessment Final Assessment mock interview Final Assessment presentation and interview masterclass AssocRICS preparing your assessment documentation Understanding the route to Associate membership (AssocRICS) Preparing for the Professional Experience Route Final Assessment Understanding the route to Associate membership and preparing your Assessment documentation for Associate Membership (AssocRICS) Conduct rules, ethics and professional practice 6 6 7 7 8 8 9 9 10
Construction
Award in Adjudication in the construction industry Certicate in Adjudication in the construction industry Diploma in Adjudication in the construction industry Dispute boards training Carbon management Sustainable design and construction in practice Contract administration Contract management for the built environment Health & safety in the built environment NEC3 contracts JCT 2011 contract administration practical training Managing projects with JCT Minor Works Contracts Pre-contract project management development techniques Post-contract project management development techniques 34 34 35 35 36 36 37 37 38 38 39 39 41 41 44 44 45
10 11 14 14 15 15 16 16 17 17 18 18 19 19 20 20 21 21 24 24 25 25 26 26 27 27 28 28 29 29 22
Property
Award in Arbitration Diploma in Arbitration RICS Accredited mediation training Evaluative mediation Inspection techniques for surveyors Residential building surveys a practical workshop Fundamentals of residential property valuation Fundamentals of commercial property valuation Cost estimating a practical course for surveyors DCF valuations a practical introduction to GN7 Funding and planning affordable housing Introduction to short residential leases Strategic approach to property development Dilapidations a building surveyors perspective Practical course on dilapidations entry Practical course on dilapidations advanced Ska Rating foundation course Ska Rating accredited assessor training Compulsory purchase calculating the claim Public sector asset management Building pathology for commercial property Fundamentals of managing asbestos Fire risk assessment Fire safety in blocks of ats The Red Book in theory and practice Urban light assessing an injury to adjacent properties natural light Historic building condition surveys Property for non-property professionals Training is fundamental to the future development of Network Rail
Land
Financial viability in planning Measurement of land and property Valuation of land for affordable housing
Management and business

RICS Certicate in management Leadership techniques that work in practice Negotiation skills Finance fundamentals for property professionals Introduction to corporate nance Conict avoidance, management and dispute resolution procedures Fundamentals of business planning Growing your business through successful business development Bid and tender management skills Successfully pitching for business Professional presentation skills Creating business opportunities through successful networking Customer care Time management 48 50 50 51 51 52 52 53 53 55 55 56 56 57 63 63 64 64 65 65 66 67 67 68
Online academy
Foundation course in property valuation Advanced course in property valuation Foundation course in quantity surveying Advanced course in quantity surveying Advanced course in construction project management Fundamentals of construction project management Intermediate course in facilities management PRINCE2 foundation PRINCE2 practitioner Plus Web Classes/E-learning
Understanding the Assessment of Professional Competence

By the end of the course, you will be able to:
outline the different stages and requirements of the Assessment of Professional Competence (APC) process describe the role of the counsellor and supervisor and explain how both of these roles work with and support you as a trainee demonstrate an understanding of the principles of the Critical Analysis understand what will be required of you in the Final Assessment.
Becoming an APC supervisor or counsellor

provide comprehensive support to candidates throughout the entire APC process help candidates prepare for their nal assessment and anticipate what assessors will look for know what is expected of your candidates and how to ensure that they adhere to RICS code of conduct and standards.
If you are in the rst 12 months of your APC this course will provide you with insight into what happens during the APC process and what is needed to achieve the qualication. If you are a supervisor or counsellor, this course will be an invaluable mentoring tool to help your trainees.
Ensure that you can provide the best possible support to candidates at every stage of the APC process. This course will give you the knowledge and skills to comprehensively answer candidate questions and ensure they are fully prepared.
Course content:
The APC process Principles of the Critical Analysis Principles of the Final Assessment. Half day course: 3 CPD hours. Reduced price for RICS members Non members 95 + VAT 120 + VAT
Course content:
The APC Process The role of the supervisor and counsellor Guidance on RICS requirements The Critical Analysis choosing the right project How do the assessors assess? 95 + VAT 120 + VAT
Half day course: 3 CPD hours. Reduced price for RICS members Non members
Related products:
Introduction to the APC e-learning Property route 1 and 2: getting started with my APC Web Class.
I found this course very thorough, and delivered in a lively way that encouraged absolute understanding. I would recommend anyone wanting to become a supervisor or counsellor on the APC to attend this course. Gareth Davies, July 2011 Delegate, Becoming an APC supervisor or counsellor
Related products:
APC courses supervisors and counsellors e-learning.
rics.org/understandingapc
rics.org/apcsupervisor
Getting qualied
Preparing for the APC Critical Analysis
demonstrate your competence through an in-depth understanding of the role of the Critical Analysis identify a project that is likely to make a good topic for a Critical Analysis deliver a structured, laid out Critical Analysis report identify what the assessors will be looking for in a Critical Analysis.
Preparing for the APC Final Assessment

understand what will be required of you in your nal assessment know how assessors make their decisions anticipate the questions that will be asked and be able to answer them condently know the level of competence that is required by the panel.
Once you have completed the rst year of your APC it is time to start thinking about your Critical Analysis a key component in your Final Assessment. You will gain everything you need to succeed with your Critical Analysis. This course will also benet supervisors and counsellors who are supporting their trainees.
The culmination of your APC training to achieve RICS status is the Final Assessment. Taking the course six months before your assessment interview will provide you with an insight into what is expected of you, giving you the best possible chance of success in achieving your goal of RICS membership. If you are a supervisor or counsellor new to supporting trainees, this course will be an invaluable mentoring tool to help your trainees achieve the most from their APC.
Course content:
What role does the Critical Analysis play? What are the key components? What are the assessors looking for? Which projects make good subjects? How should the report be structured, including: - Issues - Options - Proposed solutions - Appraisal - Conclusion - Analysis of experience gained - Common pitfalls. Half day course: 3 CPD hours. Reduced price for RICS members Non members 95 + VAT 120 + VAT
Course content:
Preparing for the Final Assessment The roles of the assessors Detailed coverage of the structure and content of the Final Assessment The link between the critical analysis, the presentation and the Final Assessment Presentation skills and answering questions Useful hints and tips The importance of understanding the rules of conduct. Half day course: 3 CPD hours. Reduced price for RICS members Non members 95 + VAT 120 + VAT
Related products:
Its your APC conference 10 dos and donts during your Final Assessment Web Class Final Assessment presentation and interview masterclass (all pathways).
Related products:
10 dos and donts in your Critical Analysis Web Class Built environment pathways: choosing the right topic for your Critical Analysis Web Class APC graduate route 1, 2 and 3 construction candidates: preparing the Critical Analysis Web Class.
rics.org/criticalanalysis
rics.org/nalassessment
7
Book your courses today, see pages 12-13 for course dates and locations 02476 868 584 | training@rics.org | rics.org/training
Final Assessment mock interview

By the end of the session, you will be able to:
understand what is required from you at Final Assessment interview anticipate the type of questions asked during the interview identify opportunities for improving the format and delivery of your presentation.
Final Assessment presentation and interview masterclass

identify assessors key requirements and expectations apply communication and questioning techniques base structured answers on your professional experience self-assess and demonstrate a level of achievement for each competency develop and illustrate compliance with suitable examples link your experience to required competencies illustrate compliance with the ethics standards design and deliver a professional presentation address the panel with improved condence.
Led by an experienced RICS Assessor, the mock interview allows you to prepare for your Final Assessment interview. You will be able to practice delivering your presentation; answer interview style questions on your competencies; ethics and professional practice and most importantly, get a taste of how you will feel in the real life interview situation.
Run by experienced APC assessors who will share their expertise and knowledge, this interactive workshop will give you an unrivalled opportunity to practice and thoroughly prepare in front of experts who know exactly what your assessors will be looking for. You will gain the knowledge and skill required to avoid interview pitfalls, rene your existing skills and competencies and learn APC interview techniques. If you are six months away from your assessment, this two day course is perfect for you. Day one is applicable to all candidates. On day two, candidates will be sub-grouped according to their various pathways.
Course content:
Candidate presentation (10 minutes) Interview assessing technical competencies (25 minutes) Interview assessing ethics competencies (25 minutes) Feedback from your assessors. One hour session: 1 CPD hour. Price Mock interviews are available on request. Please contact RICS Training on 02476 868 584 for more information and to book. 180 +VAT
Course content:
The sequence and procedures of the Final Assessment The most common reasons for referral of candidates Techniques and methods for preparing and delivering a successful presentation Delivery of a short presentation Mock interview. Two day course: 14 CPD hours. Price for RICS members 380 + VAT
I couldnt imagine sitting the nal assessment interview without attending this course. Its an absolute must-do. Richard Falle, June 2013, Final Assessment presentation and masterclass
rics.org/apcmockinterview
rics.org/apcmasterclass
Getting qualied
AssocRICS preparing your assessment documentation
By the end of the course you will be able to:
condently write your summary of experience and case study submit your documentation for assessment which relates your experiences to the required competencies.
Understanding the route to Associate membership (AssocRICS)

understand the Associate route to membership analyse and link your experience to the required competencies understand what is required for your summary of experience and case study understand the criteria for professional development.
Designed specically for those enrolled to the associate route to membership, this course will give you essential guidance to ensure that you prepare and present your documentation accurately. Through practical case studies, you will understand how your experiences relate to RICS competencies.
As an Associate member, youll join an elite group of professionals and open up career development opportunities. If you are currently training towards or looking to become an Associate member, and if you would like to gain a clearer understanding of what is required and how best to prepare for the Associate Final Assessment, then this course is for you.
Course content:
Mandatory and technical competencies Summary of experience and personal development. Half day course: 3 CPD hours. Reduced price for RICS members Non members 200 + VAT 200 + VAT
Course content:
Associate membership explained Reviewing the processes Preparing for and passing the nal assessment How RICS audits the process Professional ethics. 95 + VAT 95 + VAT
Related products:
Assoc: preparing the summary of experience Web Class Assoc: the processes and the submission templates Web Class Assoc: preparing your case study Web Class.
Related products:
Associate membership: preparing the summary of experience Web Class Associate membership: the processes and the submission templates Web Class Associate membership: preparing your case study Web Class.
rics.org/preparingassoc
rics.org/understandingassoc
9
Understanding the route to Associate membership and preparing your assessment documentation for Associate membership (AssocRICS)
analyse and link your experience to the required competencies understand the criteria for professional development know what is required from you for professional development prepare effectively for submitting your documentation for assessment.
Preparing for the Professional Experience Route Final Assessment

condently deliver a professional and precise presentation to the panel identify the various types of competence questions and provide appropriate answers understand what is required to demonstrate competencies at the required level.
RICS qualications are recognised and revered across the globe. As an Associate member, youll join an elite group of professionals and open up career development opportunities. It is an RICS qualication designed to recognise the skills of individuals with relevant work experience and vocational qualications. If you are preparing for your Associate assessment or want to become an Associate member and want to give yourself the best opportunity to pass then this course is essential for you.
This practical training session for PER candidates will give you the best opportunity to practice and develop your technical, interview and presentation skills specic to the requirement of the nal assessment.
Course content:
Structure of the nal assessment The role of the assessors Presentation dos and donts Demonstrating your competency to the assessors Questioning techniques Mock interview. 295 + VAT 295 + VAT
Course content:
Associate membership explained Mandatory competencies Technical competencies Summary of experience Case study. 295 + VAT 295 + VAT
One day course: 6 CPD hours. Reduced price for RICS members Non members
Related products:
Demonstrating inspection competencies to APC/PER/ Assoc Assessors Web Class.
rics.org/assocricstraining
rics.org/preparingper
Getting qualied
Conduct rules, ethics and professional practice

understand the importance of ethics to RICS and its impact on your business gain in-depth knowledge on the 5 professional and ethical standards that RICS members observe describe how the principles relate to the regulatory framework of RICS use the principles in an ethical analysis of a case study.
are 11% more likely to pass their nal assessment

than those without access*
APC candidates with access to
This course looks at the 5 professional and ethical standards that underpin RICS members behaviour and how they are related to RICS regulatory framework. Through review of case study scenarios and relevant ethical situations you will have the opportunity to consider different ethical questions and how each connects with the 5 RICS ethical principles. This course gives you an unrivalled grounding in the culture of RICS.
gives you guidance on the whole APC process, providing information and practical advice at every stage to help you pass.
Course content:
The 5 ethical standards RICS rules of conduct. One day course: 6 CPD hours. Reduced price for RICS members Non members 295 + VAT 369 + VAT
nal interview and assessment a full overview of the assessment process APC pathways detailed explanations of the requirements for specic pathways key competencies information and supporting reading to help you understand what is required of an RICS member latest best practice information access all RICS standards and guidance notes.
Related products:
Professional ethics for RICS members e-learning Ethical standards walkthrough e-learning (free, members only) Conduct rules, ethics and professional practice: a practical session to prepare for APC, PER and Assoc assessments Web Class
For more information visit isurvinfo.com/apc or call 024 7686 8433

*Based on APC candidates who completed their nal assessment in 2010-2011.
rics.org/conductrules
11 Book your courses today, see pages 12-13 for course dates and locations 02476 868 584 | training@rics.org | rics.org/training
Getting qualied
Course dates and locations 2013-14
AssocRICS Preparing your assessment documentation Morning

Date
5 September 2013 7 November 2013
Final Assessment presentation and interview masterclass

Date
21-22 August 2013 28-29 August 2013 15-16 January 2014
Location
London London
Booking code
EV0000683 EV0000686
Location
London Manchester Manchester London Bristol Manchester London
Booking code
EV0000581 EV0000584 EV0000585 EV0000582 EV0000580 EV0000586 EV0000583
Becoming an APC supervisor or counsellor

Date
10 October 2013 12 November 2013 14 November 2013 21 November 2013 5 December 2013 29 January 2014 30 January 2014
21-22 January 2014 4-5 February 2014 12-13 February 2014 18-19 February 2014
Location
Bristol London Edinburgh Manchester Birmingham London Bristol
Booking code
EV0000540 EV0000543 EV0000542 EV0000545 EV0000539 EV0000544 EV0000541
Preparing for the APC Critical Analysis Morning

Date
17 September 2013 24 September 2013 25 November 2013
Location
Manchester London Birmingham London London Edinburgh
Booking code
EV0000638 EV0000635 EV0000633 EV0000636 EV0000637 EV0000634
Conduct rules, ethics and professional practice

Date
18 September 2013 7 October 2013 18 November 2013 30 January 2014 5 February 2014
27 November 2013 06 February 2014 28 February 2014
Location
London Manchester Birmingham Edinburgh London
Booking code
EV0000561 EV0000563 EV0000559 EV0000560 EV0000562
Preparing for the APC Final Assessment Afternoon

Date
17 September 2013 24 September 2013
Location
Manchester London Birmingham London London Edinburgh
Booking code
EV0000644 EV0000642 EV0000639 EV0000641 EV0000643 EV0000640
Its your APC

One day conference June 2014
Register your interest at rics.org/apcconference
25 November 2013 27 November 2013 06 February 2014 28 February 2014
Getting qualied
APC Portal
Preparing for the Professional Experience Route Final Assessment
Date
19 September 2013
Location
London
Booking code
EV0000681
Understanding the Assessment of Professional Competence Afternoon

Date
10 October 2013 12 November 2013 14 November 2013 21 November 2013 05 December 2013 29 January 2014 30 January 2014
Prices start from only 35 + VAT

The easy way to plan, manage and access APC training online
The APC Portal offers enhanced support through the RICS Assessment of Professional Competence (APC). Your subscription will include: regular Live Access to APC Assessors a Minimum of 4 Hours of CPD opportunities to enhance your Technical Competence your APC Plan Online and Personalised peer to peer communities and forums.
Location
Bristol London Edinburgh Manchester Birmingham London Bristol
Booking code
EV0000674 EV0000677 EV0000676 EV0000679 EV0000672 EV0000678 EV0000675
Understanding the Route to Associate Membership and Preparing your Assessment Documentation for Associate membership (AssocRICS)
Date
Location
London London
Booking code
EV0000680 EV0000684
Understanding the Route to Associate Membership (AssocRICS)

Date
Location
London London
Booking code
EV0000682 EV0000685
To nd out more, contact RICS today 02476 868 584 training@rics.org
Award in Arbitration
understand when arbitration can be used to resolve disputes gain a broad overview of the legal aspects of arbitration describe the initial procedures of the arbitration process understand the process of arbitration subsequent to the initial procedures.
Diploma in Arbitration
know when arbitration can be used to resolve disputes describe the different branches of English law, how they are developed, enforced and administered; know the rights and obligation of the parties to a contract understand the underpinning principles of evidence describe the requirements of an arbitration agreement and know how the Arbitrators powers and duties in procedural directions and interlocutory application are applied in practice write a valid award on a substantive issue write a valid award the allocation of costs.
The Award in Arbitration consists of Module 1 of the Diploma. It is a stand-alone qualication designed for those interested in obtaining a sound overview of arbitration law and practice.
This distance learning course provides comprehensive training on the principles of arbitration. It is suitable for those seeking to represent parties, or looking to act as an Arbitrator.
Course content:
Unit 1 introduction to Arbitration Unit 2 the process of Arbitration. 9 weeks (distance learning): 7 CPD hours. Course price units 1 and 2 995 + VAT
Course content:
Module 1 70 CPD hours - Unit 1 introduction to arbitration - Unit 2 the process of arbitration Module 2 190 CPD hours - Unit 3 the application of English Law to arbitration - Unit 4 the application of the Law of Contract to arbitration - Unit 5 the application of the Law of Tort to arbitration - Unit 6 the application of the Law of Evidence to arbitration Module 3 100 CPD hours - Unit 7 arbitration agreement and appointment - Unit 8 interlocutory applications and arbitration process Module 4 110 CPD hours - Unit 9 requirements for preparation of a valid arbitration award - Unit 10 write a valid arbitration award. 18 months (distance learning): 470 CPD hours. Module 1 Module 2 Module 3 Module 4 995 + VAT 1,220 + VAT 1,220 + VAT 1,245 + VAT
Related products:
Making effective rent review submissions to Arbitrators and Independent Experts e-learning Introduction to Arbitration e-learning Rent review Arbitration preparing for written reports and points of reply Web Class.
Register for modules 1 -4 of the Diploma and save 10% 4,212 + VAT.
rics.org/arbitration
rics.org/arbitration
Property
RICS accredited mediation training
mediate a variety of commercial situations appreciate and anticipate the complexities, pitfalls and opportunities of mediation.
Evaluative mediation
learn when and how to use evaluation as part of the mediation process know when to express an opinion meet the needs of the client who expects a mediator to provide an opinion.
This course offers an introduction to mediation (Module 1) or you can study both modules and train to become a professional mediator. To become an RICS Accredited Mediator, you will need to successfully complete both modules 1 and 2. RICS is an accredited provider member of the Civil Mediation Council.
Attend this two day master class and you will learn when to express an opinion on the merits of a dispute, how to do so, in the best interests of the process and the benets and risks involved. You will learn the expertise to give an impartial, informed opinion on a dispute.
Course content:
Evaluative mediation in context Evaluation and the process of decision making Communicating evaluation on a non-binding basis The market for evaluative mediation.
Course content:
Module 1 - Mediation in context, an overview and mediation ground rules preparation and opening session - Exploration verbal and non verbal techniques - Negotiation working towards a settlement Module 2 - Mediation advocacy and ethics - Dealing with anger and power imbalances - Time limited mediation. 5 day residential course: 40 CPD hours. Some pre-reading may be required. Module 1: Three day residential course Reduced price for RICS members Non members Module 2: Two day residential course Reduced price for RICS members Non members 1,450 + VAT 1,500 + VAT 2,000 + VAT 2,100 + VAT
RICS Accredited Mediators may benet from the reduced price for RICS Members. Two day course: 12 CPD hours. Reduced price for RICS members Non members 630 + VAT 695 + VAT
Register for Modules 1 and 2 and benet from reduced course fees 3,200 + VAT for members.
Related products:
Acting as Advocate in Mediation e-learning Jurisdiction in Arbitration and Adjudication e-learning Mediation awareness.
rics.org/ricsmediationtraining
rics.org/evaluativemediation
15
Inspection techniques for surveyors

produce comprehensive inspection reports for your customer design and organise assessing activities.
Residential building surveys a practical workshop

benet from guidance and advice on building surveys acquire necessary knowledge and skills appreciate the extent of the building survey inspection write a building survey report offer a building survey service to clients.
Attend this course and you will gain the skills and knowledge needed to carry out comprehensive property inspections and provide accurate advice. Understand the different inspection processes and procedures available with valuable case studies to demonstrate them in practice.
Course content:
Property inspection requirements and reasons Health and safety action and procedures during inspection Inspection process and procedures Legal requirements and duties Case studies and exercise on building inspection. One day course: 6 CPD hours. Reduced price for RICS members Non members 295 + VAT 369 + VAT
There is less demand for valuation work in todays market and you, as a residential practitioner, may have to take on more condition assessments. For Condition and Homebuyer Reports and other level two services this is not usually an issue; however, building survey reports can be more problematic. The survey demands more extensive inspections and detailed reports. Inspections can be more extensive and the reports longer and the nature of the advice demands a deeper technical understanding. If you lack relevant expertise you may put yourself into a position of vulnerability both clients and courts have higher expectations of those who carry out building surveys. In this workshop based course you will deconstruct the method of carrying out a residential building survey so that you can re-evaluate your own approach.
Course content:
Terms, conditions and fees what should you charge? Pre inspection checks and research The inspection the differences versus the HBR inspection Inspection equipment Writing the report Estimating the cost of repair Services in the building survey to test or not to test? Client care dealing with post report enquiries How to market building survey reports. 295 + VAT 369 + VAT
Related products:
Surveying safely e-learning Introduction to residential building surveys: the inspection e-learning
Related products:
Introduction to residential building surveys: the inspection e-learning Home survey license scheme
rics.org/inspectiontechniques
rics.org/resisurveys
Property
Fundamentals of residential property valuation
know and understand the different valuation methods and approaches to take when valuing a residential property apply the best valuation techniques when valuing different types of properties interpret clients requirements, valuation standards and the professional requirements of valuers understand the importance of adhering to the RICS Professional Valuation Standards (the Red Book) when valuing properties.
Fundamentals of commercial property valuation

describe the common approaches to commercial valuation and key investment appraisal principles apply the appropriate valuation methodology in different contexts and approaches to analysing risk interpret clients requirements, valuation standards and the professional requirements of valuers appreciate the key market factors which inuence value.
This course will give you the knowledge to understand the different valuation methodologies and techniques available when valuing a property. You will learn what methods to use when valuing different property types. There will also be a review of the RICS Professional Valuation Standards (The Red Book), the mandatory valuation standards that all valuers must adhere to.
Build your knowledge and understanding of property valuation techniques that are fundamental to providing appropriate valuation advice. On this course you will learn and use basic valuation techniques and principles, including rental and capital valuation methods on simple examples, an overview of the Red book, IVS and other valuation standards, as well as the key principles of valuation certainty.
Course content:
Context and background to valuation practice An introduction to residential valuation methods The typical valuation process Factors inuencing value An overview of professional standards Valuing new-build property Buy to Let valuations Insurance reinstatement gures The importance of PII. 295 + VAT 369 + VAT
Course content:
Context and background to valuation practice An introduction to rental valuation methods and the ve capital valuation methods An overview of professional standards Handling uncertainty key principles. One day course: 6 CPD hours. Reduced price for RICS members Non members 295 + VAT 369 + VAT
This course is a must for any existing or soon to be Valuation Surveyor! The details of the course and knowledge of the trainer was fantastic. Graeme Wright, July 2011` Delegate, Fundamentals of residential property valuation
I would recommend the course as the lecturer was well informed and used examples to help understand the course content. It is a good re-fresh and covered the basic valuation techniques and uses. Sara Cole, February 2012 Delegate, Fundamentals of commercial property valuation
Related products:
Introduction to valuation e-learning Introduction to IVSC (International Valuation Standards Course) e-learning Foundation course in property valuation.
Related products:
Introduction to valuation e-learning Valuation reports: a lenders point of view Web Class Comparable evidence in residential property valuations Web Class.
rics.org/resivaluation
rics.org/commvaluation
17
Cost estimating a practical course for surveyors

understand the principles and purpose of the NRM complete a practical example of the order of cost estimating appreciate the problems of and exceptions to the NRM.
DCF valuations a practical introduction to GN7

interpret advice given in GN7 appreciate the pitfalls of using DCF valuations better interpret the clients requirements for using DCF valuations see how to adopt the practical tips outlined understand how to utilise the techniques employed in DCF valuations.
Develop your skills and understanding on this course which offers practical guidance on the New Rules of Measurement for the Order of Cost Estimating (NRM). By the end of the course you be able to complete an example of the order of cost estimating, and receive feedback from your trainer.
DCF is an increasingly used, yet often misunderstood and misused technique. This course is designed to help you gain knowledge to undertake DCF valuations from time to time referencing GN7. The course will provide practical tips, insights into the terminology used and case studies of DCF valuations.
Course content:
Purpose of the NRM - accuracy of the measurement - consistency across a range of different examples The NRM - stages of estimates and cost plans - information requirements - items that provide particular problems The Estimate - items to be included in the Estimate - areas to be excluded Practical application - measurement of the estimate of an element of an ofce self and peer assessment. One day course: 6 CPD hours. Reduced price for RICS members Non members 295 + VAT 369 + VAT
Course content:
Overview of GN7 Introduction to DCF valuations tackling: - time horizon - tax - forecasts - exit value. Half day course: 3 CPD hours. Reduced price for RICS members Non members 160 + VAT 192 + VAT
Related products:
Cost and income based methods of valuation e-learning.
I would highly recommend this course to anyone especially those who are fresh-entry and want to gain a better understanding of the common estimating method. Edward Cheng, February 2012, Delegate, Cost estimating
Related products:
An introduction to orders of cost estimating using NRM 1 Web Class Cost planning using NRM 1 series Web Class Foundation course in quantity surveying.
rics.org/costestimating
rics.org/dcfvaluations
Property
Funding and planning affordable housing
improve your knowledge on current regulation and industry developments to offer the most up-to-date advice to clients apply the key requirements of the regulatory framework to current and future plans understand what sources of funding are available to Registered Providers delivering affordable housing have a greater understanding of the requirement of key stakeholders when planning for future affordable housing.
Introduction to short residential leases

provide up-to-date and accurate advice to your customers describe the basic requirements for a tenancy protected by the Housing Act 1988 explain how to recover possession of residential property outline the fundamentals of the landlords statutory repairing and safety obligations interpret new obligations imposed by the Housing Act 2004.
Refresh and build your knowledge of regulation and funding issues. This course will give you the skills to improve the quality of advice you give to affordable housing registered providers in relation to development, regeneration and housing management.
This essential practical course will give you a fundamental understanding of the key legislation and concepts relating to short residential leases. You will gain a comprehensive understanding of the legal obligations required of a landlord and the tenants basic right, enabling you to provide the best possible advice to your customers.
Course content:
The role of the Homes and Communities Agency and Local Authorities The Regulatory Framework its operation and requirements The Ombudsman Service National Affordable Housing Programme The role of Registered Providers The Government policy context. One day course: CPD hours. Reduced price for RICS members Non members 295 + VAT 369 + VAT
Course content:
Lease or licence, whats the difference? the Housing Act 1988 Protection from eviction and harassment Tenancy deposits Routes to possession Landlords obligations The HHSRS HMOs. 295 + VAT 369 + VAT
Related products:
Understanding the commercial property service charge code 2011 e-learning Real estate agency and brokerage standards e-learning An introduction to residential service charge e-learning.
rics.org/affordablehousing
rics.org/shortresileases
19
Strategic approach to property development

describe the fundamentals of the development process and valuation of development land manage development, up to the start of construction as an agent, other advisor or as the developer outline the different methods of valuing development land and understand when to use the different types of appraisals describe different methodologies for the assessment of both project and nancial risk assess the types of development nance and how they can be accounted for in the valuation.
Dilapidations a building surveyors perspective

recognise the factors which inuence a tenants liability outline a tenants reinstatement obligations consider the various mechanisms available to settle dilapidations disputes.
Develop your knowledge and understanding of the appraisal of a development opportunity, from initial concept to project build. You will consider all the factors that impact the decision making process and gain an understanding of how these elements interact and how the developer can manage the process.
Designed for you, the building surveyor, wishing to further your knowledge, this course will provide an understanding of the dilapidations process. Valuation surveyors and landlords will also nd it a useful insight into a building surveyors take on dilapidations. Particular emphasis will be given to tenants obligations to reinstate alterations and to the various options for achieving settlement of a claim.
Course content:
What makes a successful development? Consideration of the development phases Valuation of development land Risk analysis Development nance. 295 + VAT 369 + VAT
Course content:
Taking instructions and giving initial advice Terminal and interim dilapidations, repairs notices, break clauses Document review Gathering evidence the inspection The content of a dilapidations claim Reinstatement of alterations Repairs and other obligations Additional heads of a claim Preparing the Schedule and quantied demand Preparing the tenants response The effect on value Achieving a settlement. One day course: 6 CPD hours. Reduced price for RICS members Non members 295 + VAT 369 + VAT
The course covered the required topics, at a pace I could follow, with enough opportunity for questions and clarication. I have since reviewed the course notes and feel sufciently well-prepared to initiate a refurbishment project at two of my properties. Richard G, May 2012, Delegate Strategic approach to property development
Related products:
Understanding real estate credit risk Web Class Introduction to stress testing rental cash ows using Excel Based cash ow model Web Class.
Related products:
Dilapidations reinstatement of tenants alterations Web Class Repair and disrepair Web Class Dilapidations the schedule, the quantied demand and the tenants response Web Class.
rics.org/propertydev
rics.org/dilaps
Property
Practical course on dilapidations entry
apply what you have learnt to your current projects and enhance the quality of service that you offer your customers understand whether the words used in a lease increase or diminish the common standard of repair understand the importance of all issues surrounding dilapidations and their impact they may have on a claim recognise what amounts to a breach of a covenant gain a greater understanding of landlords options when considering enforcement of the covenants.
Practical course on dilapidations advanced

resolve more complex dilapidation issues by enhancing your knowledge of this important subject understand the importance of exploring all aspects of resolving dilapidation cases and understanding how Judges calculate damages consider the advantages to both parties of a landlord serving an interim schedule of dilapidations before the lease expiry explain the importance of parties conducting at least some remedial works apply the outcomes of worked through case studies to your current workload.
This essential course will allow you to build on your basic understanding of dilapidations and gain valuable skills to better advise your clients on dilapidation issues. Through a series of case studies and group work, you will take away a more detailed understanding of dilapidation issues which you can apply back at the ofce.
This course offers an in-depth analysis of dilapidation issues and will enhance your understanding and knowledge of how to resolve these issues. During the course, you will be able to share your thoughts with your peers and talk through and discuss different scenarios and possible outcomes.
Course content:
Meaning and effect of the lease The extent and standard of repair envisaged by the wording of the lease Breach of the lease covenants The landlords options when considering enforcement An introduction to the effect of legislation and common law Case studies and exercises. One day course: 6 CPD hours. Reduced price for RICS members Non members 295 + VAT 369 + VAT
Course content:
The advantages of obtaining instructions and acting prior to lease end Conducting remedial works Limiting areas of dispute When case law is relevant Case studies and exercises. One day course: 6 CPD hours. Reduced price for RICS members Non members 295 + VAT 369 + VAT
Related products:
Dilapidations reinstatement of tenants alterations Web Class Dilapidations the schedule, the quantied demand and the tenants response Web Class Preparing diminution and Section 18(1) Valuations Web Class.
rics.org/dilapsentry
rics.org/dilapsadvanced
21
Training is fundamental to the future development of Network Rail

Network rail took over the running of the British railway system in 2002 with the aim of providing a safe, reliable and efcient railway. The challenges in running the rail network are huge. David McLoughlin FRICS We employ nearly 35,000 staff dedicated to improving every aspect of the railway which includes 20,000 miles of track, 32,000 bridges and tunnels, and 17 major stations. Demands on the rail network are increasing, in the past year there were more than 1.3 billion journeys made across the network, more than at any point since the 1920s when the network was twice the size. To meet increased demand we have provided a million more trains compared to just 5 years ago. However with the latest predictions showing that customer journeys will increase by 140% over the next 30 years, there is still much more to do. Over the next two years we are forecasting to spend 7bn on infrastructure projects that will provide faster, more frequent and more reliable journeys. This investment will benet the economy by stimulating private sector growth, help us introduce new technologies and invest in our workforce. Our employees are fundamental to the future development of the network; we need to ensure they have the skills and competencies to meet the business objectives. In order to do this we searched for a training provider who was recognised within the industry and has a reputation and brand that matched our own. We approached the Royal Institution of Chartered Surveyors (RICS). As a recognised and trusted brand we were condent that they could provide us with learning solutions that would develop the skills we needed to meet the challenges that lay ahead.
22 Bespoke training solutions for your business needs. RICS Training 020 7695 1613 | inhousetraining@rics.org
RICS Training case study
After a consultation period it was clear a one size ts all strategy would not full our needs. Utilising the training portfolio of courses and learning methods, RICS presented a mixture of technical, management and business skills
have implemented methodology from the training courses, to

improve the engagement and understanding of employees and meet business objectives. We have identied and created new initiatives and seen our employee prociency levels mature. We are excited about the challenges that lay ahead and are condent we can deliver them with the support of RICS.
As a result of working closely with RICS, we
courses tailored to our specic requirements.
RICS met our brief, within budget and with sensitivity to levels of prociency and individual needs. They did this by utilising various training platforms such as the Online Academy and tailored face-to-face courses that are held at our ofces. As an early adopter and supporter of the Online Academy, we thought it was important that our employees had a platform to access courses on demand. RICS e-learning provides concise and easy to access courses, while Web Classes, hosted by leading industry gures, provides valuable insight into the industry. RICS also provides distance learning which supports employees with their professional development, at a time and pace that suits them.
David McLoughlin FRICS Network Rail Infrastructure Projects Finance & Commercial Director
23 To discuss your requirements, contact Andrew Knight: 020 7695 1613 | inhousetraining@rics.org
Ska Rating foundation course

apply Ska Rating methodology in practice identify the sustainability issues that relate to non-domestic t outs apply the Ska Rating process to a t-out project and to a property portfolio take the next step to becoming a qualied Ofces or Retail Ska Assessor.
Ska Rating accredited assessor training

increase your understanding of sustainability issues relevant to the ofce or retail t out process apply the principles of the Ska Rating system in the context of both the design and construction process gain access to assessment and certication software professional networking and CPD.
An environmental assessment method, Ska Rating focuses on the non-domestic t-out market. It looks at the key sustainability issues relating to a t-out and rates a project on how well it performs against key issues. Delegates to this course will gain an in-depth understanding of the philosophy and the practical implementation of Ska Rating methodology.
You can add a new revenue stream to your business by training to join our accreditation scheme. RICS operates an accreditation scheme to enable qualied professionals to undertake quality-assured Ska Rating assessments on behalf of organisations. Upon completion of the Ska Rating Foundation module you will be required to undertake additional training online. There are two schemes you can join; Ska Ofces or Ska Retail. Please note if you have already qualied as a Ska Ofces Assessor you will be required to sign up to the Ska Retail training online and pass the exam to join the Ska Retail register.
Course content:
Ska Rating philosophy and methodology Good practice measures Using the on-line tool How to work with the design team Understanding Evidence Pilot projects.
Course content:
Ska philosophy and Ska methodology Good practice measures for energy and water Scoring and rating Introduction to the Ska website, online tool and assessor community Online exercise Good practice measures How to carry out an assessment Working with the design team. 395 + VAT 475 + VAT
Delegates wishing to become a RICS Ska Accredited Assessor will also be required to sit the relevant online module for ofces and/or retail after attending this course. Online module details can be found at rics.org/onlineacademy. One day course: 6 CPD hours. Reduced price for RICS members Non members 395 + VAT 475 + VAT
Online modules. 5 CPD hours. Reduced price for RICS members Non members
Related products:
Ska Foundation e-learning Ska Rating ofce assessors course e-learning Ska Rating retail assessors course e-learning.
Related products:
Ska Rating Web Class series Ska Rating ofce assessors course e-learning Ska Rating retail assessors course e-learning.
rics.org/skarating
rics.org/skaassessor
Property
Compulsory purchase calculating the claim
describe the process of making a Compulsory Purchase Order describe how the Public Inquiry process works produce your own compensation claims identify claimable items condently present a Compulsory Purchase Claim outline how the relevant legislation and case law affects claims implement the necessary procedure to settle disputes
Public sector asset management

outline the key elements of property asset management identify how these key elements might already be embedded in your organisation understand how to develop and manage these key elements develop a performance management system designed to improve your organisations property asset management.
This course provides basic principles through to the latest developments. By enrolling on this course you will be provided with an additional skill set that may prove invaluable for career development and your future in the industry.
Course content:
An overview of the CPO process Challenging a CPO The components of the Claim Severance and no land taken claims Calculating the claim.with real life scenario where delegates will work in groups with some acting for the Acquiring Authority and others for the claimant The presentation of the claim and responses The CPO dispute process. One day course: 6 CPD hours. Reduced price for RICS members Non members 295 + VAT 369 + VAT
This course will cover the key elements of effective and efcient property asset management in the public sector which you can apply to your own work issues. Using the latest updates from the RICS Public Sector Property Asset Management Handbook; the course will give you the information and skills to ensure that these standards become the benchmark for all future activity.
Course content:
What is strategic property asset management? Corporate vision, core business strategy, asset planning Business case evaluation; nancial and valuation issues Plan delivery Performance reviews how are your property assets supporting the business? Data and information management Leadership and change management Organisation, resources and capacity Improving property asset management in your organisation. 295 + VAT 369 + VAT
Related products:
Compulsory purchase and compensation for farmland and other rural assets Web Class Valuation principles for compulsory acquisition of land Web Class Compulsory purchase: the disturbance claim Web Class.
Related products:
Public sector series Web Class.
rics.org/compulsorypurchasetraining
rics.org/publicsectortraining
25
Building pathology for commercial property

describe the common forms of building failure know materials and how they function manage risk in the inspection and report context separate fact from opinion have a greater understanding of professional and public liability.
Fundamentals of managing asbestos

produce and manage your own structured asbestos management plans understand the legal requirements and incorporate them into asbestos management plans upkeep an ongoing management plan and how to resolve problems apply case study ndings to help resolve specic issues.
With ever evolving building technologies and materials, maintaining your expert knowledge is essential to develop your career as a Surveyor. This course, specialising in commercial property, can refresh, maintain and enhance your skills to be a specialist in building defects and building pathology.
This course will give you the skills and knowledge to effectively manage asbestos in buildings. It will explain your legal requirements and the responsibilities for all parties involved including staff, contractors, visitors and emergency services.
Course content:
Asbestos materials in buildings Examples of controlling asbestos risks Asbestos surveys Procuring asbestos services Contents of an asbestos management plan Keeping the management plan live What to do in the event of a problem. 295 + VAT 369 + VAT
Course content:
Context and background What causes buildings to fail? Categorising building failures Materials, design, forms of construction and cause and effect Design detailing Inspecting buildings Methodology Managing risk Professional indemnity and public liability insurance Recommending others without taking liability How and when to hire access plant. 295 + VAT 369 + VAT
Related products:
Building pathology how to demonstrate your competency to the APC assessors Web Class Rising damp real or just an argument! Web class
rics.org/buildingpathology
rics.org/asbestostraining
Property
Fire risk assessment
carry out a re risk assessment in your workplace understand your responsibilities under the Regulatory Reform (Fire Safety) Order 2005 carry out workplace improvements in the most cost effective way set up an effective management system to deal with emergencies.
Fire safety in blocks of ats

identify re safety issues affecting blocks of ats understand the various risk assessment methodologies available and their application carry out a hazard identication and advise on reasonable upgrades give recommendations on acceptable levels of re safety in blocks of ats.
Improve the safety of your workplace and comply with the law by attending this course. It will give you everything you need to carry out a Fire Safety Risk Assessment at work. It will also show you how to write a Fire Safety Management Plan to ensure that all aspects of re safety are maintained in accordance with the Regulatory Reform Order (Fire Safety) 2005.
If you manage or own residential property within blocks of ats, there is now an increasing pressure for you to understand and master what the law requires of you and to do all you can to comply with legal requirements in a consistent and reasonable manner. In this course you will benet from practical advice on how to assess the risk from re and how to manage re safety in blocks of ats.
Course content:
Fire legislation Background to re risk assessment The nature of re Causes of re and re spread Fire classication Human behaviour in the event of re Fire risk assessment procedures Coping with the residual risk. 295 + VAT 369 + VAT
Course content:
Background to re safety in ats Fixed suppression systems The regulatory reform (Fire safety) Order The Housing Act 2004 Fire risk assessment methodologies Who should carry out a re risk assessment? Third party certication schemes Fire prevention and electrical hazards Means of escape and escape over roofs Evacuation of residents Fire doors and means for warning Fire extinguishers Access and facilities for reghters. 295 + VAT 369 + VAT
...Excellent days course and well worth attending. Mark Nuttall, delegate, May 2011 Community Integrated Care
Related products:
Managing re safety e-learning.
Related products:
Managing re safety e-learning.
rics.org/rerisk
rics.org/resafety
27
The Red Book in theory and practice

apply the Red Book Standards in practice full client requirements in accordance with the Red Book Standards demonstrate to current and potential clients that your work meets the industry recognised Standards of best practice and excellence produce valuation reports in accordance with Red Book Standards.
Urban light assessing an injury to adjacent properties natural light

understand common approaches to rights of light compensation and key principles of injury identication apply the appropriate natural light methodology in different contexts and approaches to analysing risk interpret output results from industry standard light software and covert into a professional report understand the key market factors creating a natural light injury from adjacent urban development either at common law or within the planning system.
The RICS Valuation Professional Standards (the Red Book) is the mandatory standards that all valuers must adhere to. This course will provide you with the essential skills to effectively interpret the Red Book standards into practice. Through a series of practical case studies, you will see how the Standards can be applied in different scenarios and what course of action you will need to take.
Develop your knowledge and understanding of light injury in the built environment and gain the expertise to provide appropriate advice within a right of light or planning daylight/sunlight report. You will learn the key principles of assessing an injury and gain an overview of BRE BR209 and the British Standard 8206:2 2009.
Course content:
Urban light an introduction Context and background to Right of Light (ROL) compensation practice The principles of injunction verses compensation using the numbers An overview of natural light calculations in the planning system The planning mitigation argument. One day course: 6 CPD hours. Reduced price for RICS members Non members 400 + VAT 500 + VAT
Course content:
The course is designed to follow the structure of the Red Book and includes practical valuation issues. Includes short lectures, group discussion and group exercises. One day course: 6 CPD hours. Reduced price for RICS members Non members 295 + VAT 369 + VAT
I found that the course provided a focussed environment to learn complex elements of the red book compliance, as well as reinforcing countless elements I already had a vague understanding of. The comprehensive course handbook has also been fantastic tool to refer back to. Erica Rabone, delegate, June 2012
Related products:
Complying with the Red Book Web Class Red Book Standards & their practical application Web Class Introduction to IVSC (International Valuation Standards Course).
rics.org/redbooktraining
rics.org/urbanlight
Property
Historic building condition surveys
identify the different building methods and materials used in the UK, along with common defects avoid common pitfalls associated with surveying old constructions make appropriate recommendations on repairs or conservation work that may need attention produce concise surveying reports that clearly identify issues that need re-addressing and are easily understood by your customers.
Property for non-property professionals

recognise the key operators in the property market and the importance of their actions on your work explain the different sectors and explore ways to own, develop and gain value from property operate within the legal framework including the Law of Property, Landlord and Tenant and Land Registration Acts understand the principle functions of a property owner, occupier or advisor including valuation, agency, property management, fund management and development.
This course will help you develop the skills required when surveying old buildings (typically those built before 1940). You will gain valuable background information associated with old structures, knowledge and practical advice which is needed when making recommendations and accurate repair costs.
This essential course will provide non-property professionals with a jargon-free overview of the property business. It will explain the infrastructure, its key players, the legal framework that governs the business, as well as an understanding of property funding in todays market.
Course content:
Taking instructions and dening parameters Architectural styles and age related property issues Overview of traditional building materials, forms and techniques Survey safety Getting started and considering the site Sequential working Visual assessment Different survey types Site recording Legislation and planning considerations Use and re-use of survey data. One day course: 6 CPD hours. Reduced price for RICS members Non members 295 + VAT 369 + VAT
Course content:
Who invests in property, why and how? The different sectors and markets The legal framework Understanding leases The valuation of property The development process and appraisal. 295 + VAT 369 + VAT
The RICS Historic Building Condition Survey course was exceptionally interesting. This course is excellent for professionals from a variety of backgrounds. Charlotte Staniforth, June 2012, Delegate, Historic building condition surveys
Related products:
Historic building Web Class series Assessing the age of residential property series Web Class Introduction to residential building surveys: the inspection e-learning.
rics.org/historicbulidingsurvey
rics.org/propertyintro
29
Property
Award in Arbitration
Date
15 January 2014
Diploma in Arbitration
Location
Distance Learning
Booking code
Call to book
Date
15 January 2014 14 May 2014
Location
Distance Learning Distance Learning Distance Learning Distance Learning
Module
Module 1 Module 2 Module 3 Module 4
Building pathology for commercial property

Date
8 October 2013 15 November 2013 11 February 2014
14 January 2015 20 May 2015
Location
London Manchester London
Booking code
EV0000550 EV0000552 EV0000551
Evaluative mediation
Date
27-28 November 2013
Location
London
Booking code
Call to book
Compulsory purchase calculating the claim

Date
24 September 2013 12 November 2013 6 February 2014
Location
Edinburgh London London
Booking code
EV0000556 EV0000557 EV0000558
Fire risk assessment

Date
13 November 2013
Location
London
Booking code
EV0000591
Fire safety in blocks of ats Cost estimating a practical course for surveyors
Date
5 November 2013 4 February 2014
Date
10 December 2013
Location
London
Booking code
EV0000592
Location
London London
Booking code
EV0000572 EV0000573
Fundamentals of managing asbestos

Date Location
London Manchester
Booking code
EV0000594 EV0000595
DCF valuations a practical introdution to GN7

Date
15 January 2014
Location
London
Booking code
EV0000577
Fundamentals of commercial property valuation Dilapidations a building surveyors perspective

Date
6 November 2013 31 January 2014
Date
3 October 2013 19 November 2013 14 January 2014 7 February 2014
Location
London Manchester London Edinburgh
Booking code
EV0000597 EV0000599 EV0000598 EV0000596
Location
Manchester London
Booking code
EV0000579 EV0000578
Property
Fundamentals of residential property valuation

Date
23 October 2013 11 December 2013 7 February 2014
Practical course on dilapidations advanced

Date
13 February 2014
Location
Booking code
EV0000600 EV0000602 EV0000601
Location
London
Booking code
EV0000629
Property for non-property professionals

Date Location
London Manchester
Booking code
EV0000646 EV0000647
Funding and planning affordable housing

Date
28 January 2014
Location
London
Booking code
EV0000603
Public sector asset management Historic building condition surveys

Date
10 October 2013 5 December 2013 3 February 2014
Date Booking code

EV0000605 EV0000607 EV0000606 9 October 2013 26 February 2013
Location
London London
Booking code
EV0000648 EV0000649
Location
Residential building surveys a practical workshop

Date Location
Coventry London Manchester London
Booking code
EV0000652 EV0000653 EV0000655 EV0000654
Inspection techniques for surveyors

Date
29 August 2013 24 September 2013 25 February 2014
19 September 2013
Location
Manchester London London
Booking code
EV0000612 EV0000610 EV0000611
28 November 2013 28 January 2014 27 February 2014
RICS Accredited mediation training module 1 Introduction to short residential leases

Date
9 October 2013
Date Booking code

EV0000614 7-9 October 2013
Location
Warwick
Booking code
Call to book
Location
London
RICS Accredited mediation training module 2 Practical course on dilapidations entry

Date
14 November 2013
Date
15-16 October 2013
Location
Warwick
Booking code
Call to book
Location
London
Booking code
EV0000630
Property
Ska Rating foundation course

Date
26 September 2013 13 November 2013 22 January 2014
Location
London London London
Booking code
EV0000658 EV0000659 EV0000660
Strategic approach to property development

Date
18 September 2013 22 October 2013 21 January 2014 11 February 2014
Location
London Bristol Birmingham London
Booking code
EV0000663 EV0000662 EV0000661 EV0000664
The Red Book in theory and practice

Date
7 November 2013 12 December 2013 6 February 2014
Location
Booking code
EV0000667 EV0000669 EV0000668
Urban Light assessing an injury to adjacent properties natural light

Date
5 November 2013
Location
London
Booking code
EV0000687
RICS Annual Commercial Property Conference

13 November, Millennium Gloucester Hotel, London
Raising productivity and creating a winning business environment
RICS Annual Commercial Property Conference will provide you with business critical market updates and practical takeaways to help you raise productivity in your business. Afternoon breakout sessions will allow you to tailor your agenda for the day, gaining knowledge on the sectors most important business development needs. Also discover what the international measurement standards will mean for you and network with key local council representatives and commercial occupiers to really understand who and what is driving the real estate market and the future of our town centres.
Speakers include
Steven Norris, Broadcaster and Writer, Property Week & Chairman Soho Estates Johnny Dunford, Global Commercial Property Director RICS Sean Tompkins, Chief Executive Ofcer RICS Hugo Clark, Head of Retail Property Strategy, Real Estate Consulting Deloitte LLP John Slade, Chief Executive BNP Paribas Real Estate UK Julian Lyon, Manager, European Real Estate, GM Real Estate
Related events
Dont miss our other commercial property CPD events taking place across the UK, including RICS Rating Conference 2013 28 November, London Changing rating for a better property sector rics.org/ratingconference Commercial property legal update various locations, UK Recent property case law and its practical implications rics.org/cpdseries Empty property rates various locations, UK Practical advice on reducing and avoiding your exposure to EPR rics.org/cpdseries Green Deal for commercial properties compliance issues for landlords various locations, UK Using the legislation to generate cost savings rics.org/cpdseries An interactive, practical update in landlord and tenant dispute resolution various locations, UK A special skill focus for surveyors rics.org/cpdseries
For a full list of speakers, further information and to book your place visit
rics.org/commercialconference
Book online today rics.org/commercialconference
Award in Adjudication in the construction industry

know the legal basis of adjudication appreciate how adjudication is used in the construction industry understand how adjudication compares to other dispute resolution processes.
Certicate in Adjudication in the construction industry

improve your understanding of the law and its place in society appreciate how the laws of tort, contract and evidence are applied to the practice of adjudication outline the process of commencing, planning and running an adjudication case.
This distance learning course will give you a general introduction to adjudication, its use and application in practice as well as, more specically, a focus on the general principles of construction adjudication. At the end of your study you will be assessed on completion of an assessment. On successful completion of the Award, you will be able to study for the Diploma in Adjudication in the construction industry.
The Certicate is a distance learning course that covers the application of English Law to adjudication, the law of adjudication and practice and procedure in adjudication. On successful completion of the Certicate, you will be able to study for the Diploma in Adjudication in the construction industry. Successful completion of Units 1 and 2 will also make you eligible to apply for membership of CIArb.
Course content:
The legal basis of adjudication The use of adjudication How adjudication is applied in practice. Approximately 30 hours self study is required with attendance on 1 tutorial day. 9 weeks (distance learning): 30 hours CPD Course price 595 + VAT
Course content:
Unit 1 180 CPD hours - how the law of contract is applied to the practice of adjudication - how the law of tort is applied to the practice of adjudication - how the rules of evidence are applied to the practice of adjudication Unit 2 40 CPD hours - the application of the law of adjudication Unit 3 80 CPD hours - the process of commencing adjudication - the process of planning and running an adjudication - draft submissions for adjudication. Attendance will be required on tutorial and assessment days. 12 months (distance learning): 300 CPD hours. Unit 1 Unit 2 Unit 3 895 +VAT 755 +VAT 755 +VAT
Related products:
Introduction to Adjudication e-learning Diploma in adjudication in the construction industry.
Related products:
Introduction to Adjudication e-learning Diploma in adjudication in the construction industry.
rics.org/adjudication
Construction
Diploma in Adjudication in the construction industry
improve your understanding of the nature of law and its place in society appreciate how the law of contract is applied to the practice of adjudication appreciate how the law of tort is applied to the practice of adjudication make a practical application of the law when working towards an enforceable decision.
Dispute boards training

outline the concept, functioning, law and procedures relating to Dispute Boards understand how a dispute board operates from conception to completion of a project.
The Diploma is a distance learning course that focuses on contract and tort law and how they apply to adjudication. This course is designed to prepare you to progress to practice as an Adjudicator. The course will require you to produce an enforceable, reasoned Decision, based on material supplied in a case study your response will then be assessed to determine whether you have reached the required standard for the Diploma.
This course offers a training and assessment programme if you are seeking to become a Dispute Board member. You will learn about the concept, history, governing law and practice of Dispute Boards and learn the skills to qualify as a Dispute Board Member. To be accepted onto the training programme, you must be a Chartered Surveyor or hold other equivalent professional qualications (e.g. chartered engineers, architects, solicitors).
Course content:
The format and content of an enforceable decision. To study for the Diploma you will need to have completed units 1, 2 and 3 of the Certicate in Adjudication in the construction industry. 18 months (distance learning): 120 CPD Hours. 420 CPD hours for Certicate Units 1-3 and Diploma. Diploma 1,750 +VAT Register for units 1,2 and 3 of the Certicate in Adjudication and the Diploma and save 10% 3,740 + VAT.
Course content:
Module 1: Introduction to Dispute Board - overview of dispute boards - the law of dispute boards Module 2: Dispute Board Practice and Procedure - the process in detail - site visits and meetings - drafting case studies. Module 1: One day course: 6 hours CPD. Course price Module 2: Two day course: 12 hours CPD. Course price Available on request. 950 + VAT 625 + VAT
Related products:
Introduction to Adjudication e-learning Jurisdiction in Arbitration and Adjudication e-learning.
Related products:
Introduction to Dispute Boards e-learning.
rics.org/disputeboardtraining
35
Carbon management
understand the context of carbon savings outline policy direction and forthcoming requirements develop a carbon footprint develop a strategic carbon management plan outline the requirements and opportunities of the CRC identify costs and potential savings through carbon reductions.
Sustainable design and construction in practice

interpret the sustainability agenda on a project and understand what has to be implemented set realistic targets and know how they can be achieved identify which environmental assessment tools to use and how they can be applied appreciate the key pitfalls that can arise when implementing sustainability on a project outline appropriate sustainability measures and their relative costs.
Develop your knowledge of this fast emerging specialism and increase your professional portfolio. This course will further your understanding of carbon management in buildings and enable you to advise clients on developing carbon management plans, set meaningful targets and meet commitments under the Carbon Reduction Commitment (CRC).
This course will provide you with highly marketable knowledge, so you can give practical advice on implementing sustainability in your projects. It will enable you to interpret your clients requirements for a sustainable building understanding what makes a design more sustainable, the practical measures that can be applied and the implications of those measures.
Course content:
An overview of carbon management The carbon management process Opportunities, costs and savings Developing a strategic plan. 295 + VAT 369 + VAT
Course content:
What is a sustainable building? What is driving sustainable design and construction? Environmental assessment methods & labels Sustainability topics and measures What works and what goes wrong. 295 + VAT 369 + VAT
Related products:
Measuring embodied carbon in construction project Web Class Estates management performance and the challenge of lowering carbon emissions Web Class Sustainable design and construction in practice.
This course offered excellent practical advice that assists surveyors in delivering sustainable buildings and refurbishments for their clients. Philip Gibb, May 2012 Delegate, Sustainable design in construction and practice
Related products:
Measuring embodied carbon in construction project Web Class.
rics.org/carbon
36
rics.org/sustainabledesign
Book your courses online today at rics.org/training 02476 868 584 | training@rics.org
Construction
Contract administration
effectively administer contracts prepare registers for correspondence, drawings, Threshold Quantities (TQs), variations, resources on site outline the variation process from inception to valuation.
Contract management for the built environment

understand the main terms and conditions in contracts know when to use contracts for management and control identify the use of collateral documents, bond, guarantees and letters of intent recognise the differences between legal and contracting systems in an international context condently instruct lawyers and fellow professionals.
This course provides delegates with a detailed understanding of the skills needed to effectively administer different types of contracts. Through a series of workshops, different elements of contract administration will be addressed and worked through to give you best practice advice to administer future contracts.
Further your understanding of the role of contracts in the built environment, both from a domestic and international standpoint. Develop your personal skills and learn new techniques that will help you to achieve a better outcome for your organisation.
Course content:
Contractual requirements for records Progress monitoring progress and requesting information Practical application and best practice advice. One day course: 6 CPD hours. Reduced price for RICS members Non members 295 + VAT 369 + VAT
Course content:
The importance of contact management versus project management Key roles and responsibilities The concepts and principles of contract law Different contract methods and their application Contract pricing arrangement The pre and post award phase. Three day course: 18 CPD hours. Reduced price for RICS members 720 + VAT 795 + VAT Non members
I found the course well-structured the sequence, supporting information and allocated times allowed the subject matter to be comprehensively covered either as an introduction or a refresher for the more experienced audience. Paul Meade, May 2012 Delegate, Contract administration
Related products:
JCT 2011 contract administration practical training NEC3 contracts.
rics.org/contractadmin
rics.org/contractmanagement
37
Health & safety in the built environment

discuss the various managing procedures and processes before, during and after an inspection of the site premises write an accurate risk assessment analysis document dene the correct steps for taking reasonable care of your health & safety and that of others understand your legal responsibilities and relevant health & safety acts and regulation.
NEC3 contracts
understand the broad principles of the NEC3 Contract suite work with the core principles in administration of the contract recognise common pitfalls value the issues around timescales and sanctions understand the importance of the programme in NEC approach risk management under NEC.
This course will provide you with sound, basic knowledge and understanding of health and safety to prevent accidents at work and develop your knowledge base. It deals with the principal acts and regulations and provides an opportunity to look at different scenarios with an understanding of the relevant legal responsibilities.
Course content:
Acts and Regulations Employers and employees duties Process and procedures and risk assessment on site visits Health & safety and legal responsibilities Case studies Practical exercise on site risk assessment and safe system of work. One day course: 6 CPD hours. Reduced price for RICS members Non members 295 + VAT 369 + VAT
Learn how to work with and use the full suite of NEC3 contracts. Using real life examples, group exercise, case studies and theory, your trainer will show you how to administer the NEC contracts and avoid the common pitfalls and problems that can arise when using this type of contract. You will also consider key factors such as pricing and negotiating terms.
Course content:
Introduction to the NEC Suite of Contracts How to successfully administer the NEC Contract Things to look out for Pricing an NEC Contract Overview and group quiz. 295 + VAT 369 + VAT
Related products:
Surveying safely e-learning Managing re safety level 3 e-learning BS9999: the concept e-learning.
Having not seen or used an NEC3 Contract for several years, I found the RICS NEC3 course to be extremely useful. Not only did it remind me of several key features I had forgotten, but also developed my knowledge and understanding to assist me with future challenges. Jason Kelleher, January 2012 Delegate, NEC3 Contracts
Related products:
Target cost contracts using NEC/ECC option C Web Class Working with NEC contract series: management of time Web Class Working with NEC contract series: compensation events Web Class.
rics.org/hstraining
rics.org/nectraining
Construction
JCT 2011 contract administration practical training
demonstrate knowledge of the JCT 2011 Contracts ensure compliance with the notice and other provisions of the Amended Construction Act mitigate risks by avoiding disputes under JCT Contracts handle and advise on the conduct of adjudications.
Managing projects with JCT Minor Works Contracts

assess when to use the JCT Minor Works form of contract understand the different parties duties assess if the relevant documents have been provided by the different parties decide on the best way to manage the contract according to the available resources.
This practical course looks at 4 case studies based on situations arising under the JCT 2011 suite of Contracts and considers the opportunities and pitfalls of managing contract administration. You will be divided into groups to discuss the case studies and are encouraged to submit your own examples of problems you may have encountered whilst administering similar contracts.
This course covers the key aspects of JCT Minor Works Contracts and illustrates how the contract should be managed to ensure smooth delivery of your projects. Designed for small projects, this contract is important for you to seek guidance on duties, responsibilities and liabilities you may face. Although simpler to use than the other construction contracts, the JCT Minor Works Contracts is, nonetheless, a binding contract with risks for all parties involved.
Course content:
Introduction to contracts JCT 2011 Minor Works, Standard and Intermediate contracts Dealing with disputes Conducting adjudications. One day course: 6 CPD hours. Reduced price for RICS members Non members 295 + VAT 369 + VAT
Course content:
Why a standard contract the importance of a contract JCT Minor Works what it can and cannot do Overview of alternatives Contractor Design and the JCT Minor Works Managing sub-contracts Managing the contract and contract paperwork Getting the contract signed. 160 + VAT 192 + VAT
Related products:
JCT 2011: changes to payment provisions Web Class Amendments to Construction Act e-learning Contract administration/contract practice how to demonstrate your competence to the APC assessors Web Class.
Related products:
JCT 2011: changes to payment provisions Web Class PRINCE2 foundation e-learning Managing risks in projects e-learning.
rics.org/jctcontract
rics.org/jctminorworks
39
BCIS, providing cost
data to the construction industry for over 50 years.
BCIS is the UKs leading provider of independent cost information for professionals working within the construction industry.
Its knowledge is vital for pricing and benchmarking costs. It provides construction professionals with the data to help them deliver early cost advice and give insight to what a project should cost.
Reliable information promotes success

As well as saving time and money, BCIS supplies information that helps our customers estimate more effectively and protects them against risk, operate smoothly and win new business by astute planning. Data is provided in user-friendly construction packages to suit you. BCIS is the Building Cost Information Service of RICS.
For more details and to discover how BCIS can benet your organisation, visit www.rics.org/bcis call +44(0) 24 7686 8555
Construction
Pre-contract project management development techniques
structure a development brief understand what should be included in a development appraisal identify the ins and outs of planning and development control consider the various procurement routes one may take gain an in-depth understanding around project funding and nance.
Post-contract project management development techniques

demonstrate a full knowledge of the processes from contract award through to mobilisation understand the importance of project administration identify all relevant project processes and procedures monitor project programmes manage risk understand the principles of a project audit.
If you are working with developers you will nd this carefully structured course provides clear guidance on the main phases of the pre-contract development management process. It covers the main phases that have to be managed and focuses on the key milestones that must be achieved at each point.
Course content:
Learn how to develop a development brief What should be included in a development appraisal The ins and outs of Planning and Development Control What procurement route does one take? Project funding and nance. 295 + VAT 369 + VAT
This course will introduce you to the main stages of a project from tender award through to commissioning, operation and settling nal accounts. You will consider how project information is managed, and the roles and responsibilities of all key parties. Throughout the day you will also look at practical examples of how to assure, maintain and manage project data.
Course content:
The process from Contract award through to mobilisation The importance of project administration Project process and procedures How to monitor project programmes Managing risk Project audits Public sector/private sector differences Commissioning and operation. One day course: 6 CPD hours. Reduced price for RICS members Non members 295 + VAT 369 + VAT
Related products:
Delay recovery in construction projects by acceleration Web Class Introduction to pre-construction design management for surveyors Web Class Fundamentals of construction project management.
Related products:
PRINCE2 foundation and practitioner plus e-learning Advanced course in construction project management Fundamentals of construction project management.
rics.org/precontract
rics.org/postcontract
41
Construction
Award in Adjudication in the construction industry

Date
18 September 2013
JCT 2011 contract administration practical training

Date
27 September 2013 02 October 2013
Location
Distance Learning
Booking code
Call to book
Location
Booking code
EV0000615 EV0000617 EV0000616
Carbon management
Date
4 December 2013
12 February 2014
Location
London
Booking code
EV0000555
Managing projects with JCT Minor Works Contracts (half day) Afternoon
Date Location
London
Booking code
EV0000619
Certicate in Adjudication in the construction industry

Date
20 November 2013 28 May 2014 20 August 2014
5 February 2014
Location
Distance Learning Distance Learning Distance Learning
Module
Unit 1 Unit 2 Unit 3
NEC3 contracts
Date
28 August 2013 4 February 2014
Location
Manchester London
Booking code
EV0000625 EV0000624
Contract administration
Date
12 September 2013 11 October 2013 30 January 2014 28 February 2014
Location
Birmingham London Manchester London
Booking code
EV0000566 EV0000567 EV0000569 EV0000568
Post-contract project management development techniques

Date
21 November 2013
Location
London
Booking code
EV0000628
Pre-contract project management development techniques

Date Location
London
Contract management
Date
21-23 October 2013
Booking code
EV0000632
Location
Coventry
Booking code
Call to book
20 November 2013
Sustainable design and construction in practice

Date
Diploma in Adjudication in the construction industry

Date
26 November 2014
Location
Manchester London
Booking code
EV0000666 EV0000695
Location
Distance Learning
Booking code
Call to book
Health & Safety in the built environment

Date
31 January 2014
Location
London
Booking code
EV0000604
We had a client dispute over measurement but I was able to log into isurv and look up the answer. It was contained within the SMM7 Questions and Answers section of isurv Construction. As I was able to pitch it as RICS information the other party accepted the answer. I estimate this saved us 46,000 which makes the subscription rate incredible value. isurv subscriber
can save you money

isurv can help you manage risk and avoid costly pitfalls by helping you ensure that the decisions you make day-to-day are backed up by the latest professional guidance and knowledge direct from RICS. isurv gives you access to:
all RICS professional standards and guidance on their practical application the latest information in your area of practice direct from RICS and industry experts legislative changes and key case law downloadable standard forms, letters and checklists 10 informal CPD hours and the chance to expand your professional remit.
10 professional sections: Construction | Building Surveying | Valuation | Commercial Property Estate Agency | Legal | Rural | Sustainability | Planning | Professional Conduct
Take a free isurv trial today. Visit isurvinfo.com or call 024 7686 8433
Financial viability in planning

By the end of the course you will be able to:
apply the most appropriate method of assessing the nancial viability to a potential site gain a greater understanding of National Planning Policy Framework, RICS GN VIP12 and the recently published RICS GN Financial Viability in Planning as well as relevant planning appeal decisions assess the relevant external factors which inuence the nancial viability of a site.
Measurement of land and property

demonstrate sound knowledge of the principles and purpose of the measurement exercise understand the RICS Code of Measuring Practice and how it is applied recognise the different measuring devices, their limitations and how to use them.
This course will provide you with an increased knowledge of the skills required to assess the nancial viability of a development site during the planning stage of a project. Attend this course and develop your knowledge and understanding of the different approaches to valuing, assessment and planning requirements.
Using examples of best practice, as well as considering application of the Code of Measuring Practice, this course will show you the correct way to obtain accurate measurement of commercial land and property.
Course content:
The RICS Code of Measuring Practice Features appropriate to principal sectors of shops, ofces and industrial Core denitions Measuring devices their use and limitations Measurement tools hints and tips Calculation of areas GEA, GIA, NIA (including zoning for shops) Measuring irregular shapes Examples, good practice and exercises. One day course: 6 CPD hours. Reduced price for RICS members Non members 295 + VAT 369 + VAT
Course content:
Different valuation methods available Content and background to valuation of development land (VIP12) Assessing nancial viability toolkits Preparing a viability assessment report. One day course: 6 CPD hours. Reduced price for RICS members Non members 295 + VAT 369 + VAT
Related products:
Understanding real estate credit risk Web Class.
rics.org/nancialviability
44
rics.org/measurementtraining
Land
Valuation of land for affordable housing
interpret clients requirements and the professional requirements of valuers identify the key inuences on the valuation process apply the different valuation methodologies learnt.
Early Bird
Book online and
SAVE
15%
During this course you will consider the methodology involved in land valuation and review VIP12 and Practice Statement Valuation of Land for Affordable Housing. You will consider the factors affecting the assessment of value including the valuation of a range of affordable housing tenures, availability of grant funding, development costs and planning requirements.
Bookings must be made 3 months or more in advance.* Why book online?

secure online transactions book 24/7 at your convenience.
Course content:
Setting the agenda Context and background to valuation of land for affordable housing Principles of valuation Affordable housing tenures Valuing by the comparison method Valuing by the residual method Reporting the opinion of value. One day course: 6 CPD hours. Reduced price for RICS members Non members 295 + VAT 369 + VAT
An excellent seminar for those involved in the ever changing world of affordable housing. The trainer had extensive experience on the subject and gave direct, practical and no nonsense advice. I would have no hesitation in recommending this to others involved in affordable housing valuation and viability reviews. Richard Wain, November 2011 Delegate, Valuation of land for affordable housing
rics.org/training
*Exclusions apply. RICS reserves the right to withdraw this offer at any time.
rics.org/valuationland
45 Book your courses today, see page 46 for course dates and locations 02476 868 584 | training@rics.org | rics.org/training
Land
Financial viability in planning

Date
17 October 2013 10 February 2014
Location
London London
Booking code
EV0000589 EV0000590
Measurement of land and property

Date
Location
Manchester London
Booking code
EV0000622 EV0000621
Valuation of land for affordable housing

Date
25 September 2013 14 November 2013 28 November 2013
Location
Manchester London Edinburgh
Booking code
EV0000690 EV0000689 EV0000688
RICS CPD Series

September 2013 January 2014
Have you met your CPD requirements?

Gain up to 20 hours of CPD with our topical, informative, cost effective, formal CPD seminars
I have thoroughly enjoyed the latest series of short CPD seminars and would recommend to property professionals of all disciplines. These concise events are excellent value with experienced and knowledgeable speakers. Richard Preston BSc (Hons) MRICS, Assistant Manager, Blackpool Care & Repair Agency
CPD seminars within the land sector include:

Legal issues and case law in neighbourhood disputes Informative updates and resolution options for complex boundary issues Land Registration (Scotland) Act 2012 Overview and effects Rural tax update Insight into the latest nancial and tax issues Local planning funding mechanisms Exploring new tools for planners and developers Changes to Environmental Impact Assessments Legislation, guidance and advice Compulsory purchase orders Preparing to represent your client Contamination and pollution update Who pays and how much?
Book online today rics.org/cpdseries
Certicate in management
The RICS Certicate in management programme focuses on helping you to deliver your targets, reduce costs and get the best from the people who work for you. It will enable you to deliver real benets to your organisation.
Youll be able to plan your study to suit your work schedule because the Certicate in Management is a modular programme, you can attend all four modules successively on a 3 day course or divide your study up into individual modules. If you sign up to the programme you will save up to 162 on the combined fee for booking modules separately.
Course content:
Module 1 Core management skills (1 day) 6 CPD hours - how to identify your own management style and that of others - situational leadership and when to adopt different styles - using delegation to develop your staff - how to balance the management of people and the achievement of business objectives - techniques for communicating in a clear and concise fashion - facilitating one to one and group discussions and meetings. Module 2 Improving motivation and boosting performance (1 day) 6 CPD hours - how to recognise and deal effectively with the signs of de-motivation - how to identify your own motivating factors and those of other people - communication lters and how to remove them - using different styles to inspire, motivate and improve performance - how to use coaching to develop your staff and deal with underperformance. Module 3 Recruitment and selection (Half day) 3 CPD hours - creating and using selection criteria to identify potential candidates - identifying and using the most effective method to recruit colleagues - communication methods for effective interviews.
Module 4 Building successful teams (Half day) 3 CPD hours - building and managing a high performance team - the criteria required for an effective and balanced team - the stages of team development - the different roles individuals adopt within a team and where you t in - the factors that contribute to team success or failure - managing teams across geographical and cultural boundaries.
Certicate in management
Module
Core management skills
Module
Improving motivation and boosting performance
Module
Recruitment and selection
Module
Building successful teams
Online assessment
Having completed all 4 modules you will also need to work through an online assessment. On completion of all 4 modules and the online assessment you will be awarded with the RICS Certicate in Management. You will need to attend all 4 modules and carry out the online assessment within 12 months.

benet by advancing your core management skills further improve staff motivation and boost performance improve recruitment and selection processes build successful teams.
3 day course (all four modules). Reduced price for RICS members Non members 800 + VAT 960 + VAT
Related products:
Fundamentals of management e-learning Advanced management skills 1 Leadership e-learning. The course provided an excellent insight into what makes people tick and the coaching techniques required by managers to ensure their team performs to the best of their ability. The course environment is relaxed and informal which assists with the learning process I would recommend this course to anyone who is new to management or looking to develop their management skills. Philip Evans, National Property Manager, Capital & Regional, July 2012 Delegate, Certicate in management The course provides a structured approach to general negotiation situations as well as hints and tips on various approaches to negotiation. I found the course refreshing and benecial. The course moderator was excellent and conveyed the key messages clearly with some good use of role plays to simulate certain situations. Miles Roper, May 2012 Delegate, Certicate in Management
Each course module can also be booked individually, however, please note to qualify for the RICS Certicate in Management, you will need to complete all four modules and the online multiple choice assessment within 12 months. Course prices for individual modules: Module 1 Core management skills Reduced price for RICS members Non members Module 2 Improving motivation and boosting performance Reduced price for RICS members Non members Module 3 Recruitment and selection Reduced price for RICS members Non members Module 4 Building successful teams Reduced price for RICS members Non members 160 + VAT 192 + VAT 160 + VAT 192 + VAT 295 + VAT 369 + VAT 295 + VAT 369 + VAT
rics.org/certmanagement
Leadership techniques that work in practice

balance the conicting priorities that you encounter manage senior staff more effectively motivate all members of your team deal with difcult team members benet from the mental resilience to deal with the pressures of leadership measure your success as a leader.
Negotiation skills
dene negotiation what it is and what it isnt plan a strategy for successful negotiation achieve win/win outcomes in negotiations apply communication and questioning techniques to build rapport and control the negotiation use tactics that will help you to trade and not concede.
Develop the skills to inspire and motivate your staff and how to take action with difcult team members. The core techniques of a true leader are explored and applied to your particular situation to immediately make a difference on your return to the workplace.
Build and develop your negotiation skills and learn how to plan and conduct successful negotiations that help to strengthen and build relationships. Apply your practical training on your return to work, negotiating with external clients and individuals within your organisation.
Course content:
Understanding the tasks required of leaders Ensuring leadership tasks actually get done Designing the image you want to portray as a leader Developing mental toughness How to inspire, lead, delegate to and give feedback to senior staff Strategies to resolve differences of opinion Guiding senior staff so they can perform at their best How to implement a set of values and motivate a team Strategies for dealing with difcult team members Measuring your success as a leader. 295 + VAT 369 + VAT
Course content:
The traits of a successful negotiator Preparing to negotiate: establishing your boundaries The 3 Vs of communication visual, vocal and verbal Dealing with deadlock How to trade not concede. 295 + VAT 369 + VAT
Related products:
Business negotiation skills e-learning Quick tips on negotiation e-learning Dealing with difcult clients Web Class.
Related products:
Leadership e-learning Fundamentals of management e-learning Advanced management skills 1 e-learning.
rics.org/leadership
rics.org/negotiation

Finance fundamentals for property professionals
identify accounting concepts relevant to the property business understand the format, preparation and management of your company accounts interpret how property is treated in your organisations accounts.
Introduction to corporate nance

understand the concepts of shareholder and stakeholder value understand the purpose and processes of a otation Initial Public Offering (IPO), corporate acquisitions and disposals apply the appropriate corporate nance capital structure to different business cases understand the application of leverage to company and asset valuation.
Throughout this course, exercises, case studies and real life examples (including property transactions) are used to help you grasp theoretical concepts which may previously have seemed inaccessible. This is your opportunity to have your nance and accounting questions answered in an open, interactive session.
This jargon-free course provides a valuable introduction to corporate nance. Through case studies and real-life examples, you will experience what theory means in practice and how the skills and knowledge you learn from this course can help you achieve business objectives.
Course content:
Different types of business structures Sources of business nance (including property nance) Uses of business nance (including property) The nance department and key nancial systems and controls The difference between nancial and management accounting Accounting principles and concepts The balance sheet The prot and loss account/income statement The statement of cash ows Financial statements/annual reports Accounting regulation (GAAP and IAS) Accounting regulation specic to property The role of the auditor. 295 + VAT 369 + VAT
Course content:
Objectives of corporate nance Main activities within corporate nance Debt nance Debt structures and terms with particular reference to real estate Equity nance Considerations and processes of stock market listing Brief overview of regulatory considerations and processes of private equity investment Corporate acquisition and disposal processes and nancing Public takeovers and regulatory overview; the issues for real estate including valuation. 295 + VAT 369 + VAT
Related products:
Finance and accounting 1 e-learning.
rics.org/nancefundamentals
rics.org/corporatenance
51
Conict avoidance, management and dispute resolution procedures

better advise clients on the best course of action that could avoid costly litigation apply the most appropriate dispute resolution management process to most effectively avoid conict.
Fundamentals of business planning

recognise the essential components of a business plan analyse and make a critique of example business plans understand how to develop a basic business plan link a business plan to the overall strategic plan.
This course will provide delegates with the skills and knowledge to best advise clients on how to avoid costly litigation through dispute resolution. Covering conict avoidance, conict management and dispute resolution, you will take away practical tips and guidance to immediately apply back at the ofce.
Course content:
Uncovering the foundations of conict Conict in professional practice Core processes in dispute management and conict resolution Non-arbitral models in dispute resolution: the trend towards disputant empowerment. One day course: 6 CPD hours. Reduced price for RICS members Non members 295 + VAT 369 + VAT
By attending this course you will understand the essential components of a business plan and gain the knowledge and condence to develop a basic plan for your business. Step-by-step you will be introduced to the key elements of the business plan, through explanation of techniques and practical examples of marketing, planning, forecasting and risk analysis aspects whilst allowing for the development of individual business plans.
Course content:
The business plan process Strategic planning The business plan Marketing Budgeting Risk analysis. 295 + VAT 369 + VAT
Related products:
Controlling emotions and conict e-learning Dealing with difcult clients Web Class Conicts of interest e-learning.
Related products:
Finance and accounting 1 e-learning.
rics.org/conictavoidance
rics.org/businessplanning

Growing your business through successful business development
understand what people are looking for in a business partner network condently with people you are meeting for the rst time use follow up meetings to create interest in your services close the sale maximise the potential of your business relationships.
Bid and tender management skills

source and respond to tender opportunities for property and construction professional services more effectively implement a structured management and review process to improve the competitiveness of your tenders evaluate an organisations readiness to tender and its compliance with tender requirements gain the skills to improve your responses to Prequalication Questionnaires (PQQs) and Invitation to Tenders (ITTs).
Making the best of every opportunity to win new business for your practice is more important than ever in the current economic climate. This course will help you develop your personal skills for generating business. Your trainer will focus on the face to face techniques that work in real life and lead interactive sessions that will make it easy for you assimilate the skills you have learnt. You will quickly feel the benets of attending this course when you are next faced with an opportunity to sell with greater condence you will nd it so much easier to connect with your prospect and deliver your pitch.
Delegates attending this course will gain the information and knowledge to produce more effective PQQs and ITTs. With increased competition for public body contracts, this course offers excellent value for money to invest in the development of your employees skills and increase your competitiveness when bidding for tenders.
Course content:
Determining the key principles underpinning all tendering and procurement including legislation Evaluating organisational tender readiness and compliance The production of effective high scoring tender/bid submissions Efcient management of the tender/bid production processes. One day course: 6 CPD hours. Reduced price for RICS members Non members 295 + VAT 369 + VAT
Course content:
Relationship marketing Networking Follow up meetings Closing the sale Client relationship management Building on the relationship. 295 + VAT 369 + VAT
Related products:
Managing risks in projects e-learning Negotiation skills e-learning Presentation skills e-learning.
Related products:
Finance and accounting 1+2 e-learning Building client relationships e-learning Presentation skills e-learning.
rics.org/businessdevelopment
rics.org/tendermanagement
53
Learning credits
SAVE %
15
on your personal training plan

Whether you are looking to enhance your skills, learn something new or develop to the next career level, RICS training will help you achieve this. Buy RICS Learning Credits in advance to save 15%. These credits can then be used to pay for your courses over the next 12 months. Each credit is worth 1 and there is a minimum order of 1,200 credits, at a cost of just 1,020.
Contact our team of experienced advisors to help you plan your training needs: t 024 7686 8584 e training@rics.org

Successfully pitching for business
address a brief effectively prepare, structure and deliver a pitch in the most convincing manner understand the reasons why people decide to buy and how to tap into them perform effectively as a team member in any business pitch deal with questions, objections and interruptions recognise the important dos and donts of visual aids.
Professional presentation skills

structure, create and deliver professional presentations effectively use visual aids to improve presentations adopt different presentation formats for effective communication use positive body language and vocal techniques to help them present condently to different audience types control nerves and positively channel nervous energy give and receive constructive feedback.
Increase your chances of winning important pitches by attending this highly valuable course. Youll take part in practical exercises and learn through the real life experiences of others as you develop the expertise and condence to deliver a pitch that will set you apart from your competitors. Take this opportunity to gain a genuine competitive edge that will further the success of your business.
Conquer your fears about giving a presentation and gain key skills to deliver a presentation with condence and ease. There will be opportunities throughout the day to practise your skills in a safe and supportive environment.
Course content:
Choosing a presentation format Thinking about the audience and venue Setting aims and objectives Structuring the presentation and using notes Dealing with nerves Using your voice Professional image Using visual aids Giving and receiving feedback. 295 + VAT 369 + VAT
Course content:
Setting clear and relevant objectives Dealing with immediate and remote preparation How to analyse your audience Using listening skills to maximum effect The four stages of any business pitch The four vital questions Casting the team Dealing with audience reaction Opening and closing to maximum effect Building your own condence as a presenter. 295 + VAT 369 + VAT
Related products:
Presentation and oral communication skills e-learning Quick tips on presentation e-learning.
The course was enjoyable, inspirational and good value. The content is based upon real experience and I would thoroughly recommend attendance by not only those involved in pitching for business, but also anyone with client contact. Chris Miles, Technical Advisor, July 2012 Robust Details Ltd
Related products:
Building client relationships e-learning.
rics.org/pitchingforbusiness
rics.org/presentation
55
Creating business opportunities through successful networking

feel more condent in yourself when approaching people to network with select the people in the room that you wish to speak with create a powerful rst impression engage effectively and develop meaningful business relationships follow up on contacts made at the networking session.
Customer care
apply customer care techniques in order to maximise customer relationship opportunities apply best practice to create positive customer care policies review procedures with the goal of increasing customer satisfaction use data collection and analysis techniques for researching, monitoring and understanding customer needs.
This practical and interactive course will provide the necessary skills to build your condence and enable you to network effectively with ease, gain new contacts, and build business relationships whenever the opportunity arises.
Course content:
One technique that will change your life Condently entering a room full of strangers Appearing interested in other people and the importance of listening Describing your business interestingly Making the conversation ow Techniques to escape Follow up strategies. Half day course: 3 CPD hours. Reduced price for RICS members 160 + VAT
This one day course explores how to establish and maintain good client relationships and how to manage the process of client care including complaints and positive feedback issues. In addition, the course will help you to examine the customers motivations, concerns and issues, which will provide you with the knowledge to ensure that your customers always have a positive attitude towards you and the business you represent.
Course content:
Customer care introduction Principles and practice of customer care Customer care and duty The customer care process Identifying your customer Approaching the customer You and the others in the process Tools for managing the customer care process Data management and customer needs Case studies, exercise and procedures. 295 + VAT 369 + VAT
Related products:
Building client relationships e-learning.
Related products:
Maintaining client relationships e-learning.
rics.org/networkingtraining
rics.org/customercare

Time management
identify time stealers and effectively deal with interruptions/interrupters organise and prioritise their workload to achieve their objectives use the time management tool kit to improve their efciency plan their workload to maximise their time manage their own and others expectations to reduce stress use pro-active delegation and practise the art of saying no. This course provided helpful guidance on how to approach people condently, build relationships and create new contacts. I am looking forward to putting some of the tips into practice at the next event Im attending. Delegate, July 2013, Creating business opportunities through successful networking One of the most informative and useful courses I have ever attended. This has made a huge difference as to how I manage my workloads and avoid un-necessary distractions! I would recommend this course to anyone who is looking to improve their time management. Helen Lund, HIGHCROSS, May 2013, Time management The course was invaluable in helping me pass my APC. Having had, what I considered poor presentation skills before I took the course, to then having to present my Critical Analysis, speaks volumes about the course and the trainer. Howard Fertleman, February 2012 Professional presentation skills The course was enjoyable, inspirational and good value. The content is based upon real experience and I would thoroughly recommend attendance by not only those involved in pitching for business, but also anyone with client contact. Chris Miles, Technical Advisor, Robust Details Ltd, July 2012 Successfully pitching for business The course provided valuable insight into the current market considerations that I can now build upon within the workplace. It was an excellent introduction to the world of property, explained in a way that I understood and enjoyed. I would recommend this course to anyone looking to gain an understanding of the property market. Rebecca Spokes, Property Assistant, Lewes District Council, June 2013 Property for non-property professionals The course provides a structured approach to general negotiation situations as well as hints and tips on various approaches to negotiation. I found the course refreshing and benecial. The course moderator was excellent and conveyed the key messages clearly with some good use of role plays to simulate certain situations. Miles Roper, May 2012
Learn how to make the most of your working day and maximise the time you have. During this course, you will consider proven theories, tactics and examples to help you develop your own techniques for more effective time management.
Course content:
The time management matrix and other tools Effective task planning Prioritisation of workloads Effective delegation techniques Differentiating the important from the urgent. 295 + VAT 369 + VAT
Related products:
Interpersonal effectiveness e-learning Fundamentals of management e-learning PRINCE2 foundation.
rics.org/timemanagement
Negotiation skills

Bid and tender management skills

Date
16 October 2013 4 December 2013 23 January 2014
Finance fundamentals for property professionals

Booking code
EV0000547 EV0000546 EV0000548
Location
Date
15 October 2013 29 January 2014
Location
London London
Booking code
EV0000587 EV0000588
Fundamentals of business planning Building successful teams Afternoon

Date
Date
22 January 2014
Location
London
Booking code
EV0000593
Location
London London
Booking code
EV0000553 EV0000554
Growing your business through successful business development

Date
29 January 2014
Conict avoidance, management and dispute resolution procedures

Date
Location
London
Booking code
EV0000697
Location
London London
Booking code
EV0000564 EV0000565
Improving motivation and boosting performance

Date
Location
London London
Booking code
EV0000608 EV0000609
Core management skills

Date
Location
London London
Booking code
EV0000570 EV0000571
Introduction to corporate nance

Date Location
London
Booking code
EV0000613
Creating business opportunities through successful networking Afternoon

Date
7 February 2014
26 February 2014
Location
London
Booking code
EV0000575
Leadership techniques that work in practice

Date
23 January 2014
Location
London
Booking code
EV0000618
Customer care
Date
6 February 2014
Location
London
Booking code
EV0000576
Negotiation skills
Date
Location
London London
Booking code
EV0000626 EV0000627
Professional presentation skills

Date
13 February 2014
Location
London
Booking code
EV0000645
RICS Certicate in management

Date
15-17 October 2013 25-27 February 2013
Location
London London
Booking code
EV0000656 EV0000657
Successfully pitching for business

Date
16 January 2014
Location
London
Booking code
EV0000665
Time management
Date
29 August 2013 3 December 2013 30 January 2014
Location
Booking code
EV0000670 EV0000673 EV0000671
Online Academy easy, online affordable training

The aim of the Online Academy is to provide members and professionals working in land, property and the built environment with convenient, exible online study options outside the traditional classroom. Whats more, all Online Academy courses contribute to your CPD.
02476 868 584 | training@rics.org | rics.org/onlineacademy
Web Class
With live and interactive classes for all experience levels, RICS web classes are hosted by industry experts giving you the benets of participating in a training course from the comfort of your desk. All courses are available over the internet through a computer, saving you time and money on commuting. For more information, visit rics.org/webclass See pages 70-73 for listing.
E-learning
Want to study at your own pace? E-learning is a quick, easy and convenient way to develop both your technical, and leadership skills, providing you with exible learning solutions that you can study any time, any place. For more information, visit rics.org/onlineacademy See pages 68-69 for listing.
APC portal
The APC portal is a key tool to help you through your APC, and offers you the opportunity to develop your competencies, track your progress and speak to and learn from APC Assessors on a range of APC and technical subjects, all for a low annual subscription. For more information, visit rics.org/apcportal
Distance learning
In association with the College of Estate Management (CEM) and Salford University, RICS has a range of comprehensive and interactive courses for you to study at your own pace; Quantity Surveying, Property Valuations, Facilities Management and Project Management. For more information, visit rics.org/distancelearning See pages 63-66 for course listing.
OLA Unlimited unlimited access anytime

Meet your CPD needs with unlimited access to hundreds of hours of online learning!
*Access over 75 e-learning courses and more than 100 Web Classes covering management and business skills, technical content and RICS competencies that all surveyors need to maintain. For more information, visit rics.org/unlimited
*T&C apply. Please contact us for excluded online courses.
Online Academy
RICS Web Classes a convenient and exible way to gain your CPD
People new to this form of learning often have a few questions to ask. We detail some frequently asked questions that shed some light on one of the great features of RICS Online Academy.
02476 868 584 | training@rics.org | rics.org/webclass
Why a Web Class?

A Web Class is professional training online, without unnecessary travel expense and time out of the ofce. All you need to do is turn on your computer, login and you are ready to attend from the comfort of your own desk.
What if I am late logging in, can I still attend?

Yes, plus the Web Class is recorded (Recording available for 7 days after) so you can play it back at your convenience and view anything you have missed.
What kind of Web Classes do RICS run? What subjects are covered?
Web Classes cover technical surveying topics at all levels across most specialisms, preparation for membership assessments,soft skills and business training.
Do I need any additional software/hardware?

Your computer may need a small update which you can download over the internet. When you sign in to your chosen Web Class there is a guide to help you test the compatibility of your computer. You can also link up by phone to enable you to chat during the online session via a phone, a pair of headphones or a head set plugged into your computer.
Can I ask questions during the Web Class?

Yes, RICS Web Classes are interactive and hosted live. Attendees are encouraged to ask questions to gain the full benets of attending. Questions can be posted in writing on the chat wall or you can chat by telephone.
How to I nd out about upcoming Web Classes? And how can I book?
To view and book the latest web classes available visit rics.org/webclass
Web Class subscription

Up skill and gain essential CPD hours with a Web Class subscription. There are over 100 Web Classes with more added each month to choose from; covering various technical, APC, business and management topics. There are two subscriptions designed to help you get more, there has never been a better time to develop your knowledge.
The Individual subscription is 150 +VAT for any 10 Web Classes Saving 57%. The Corporate subscription is 500 +VAT for any 50 Web Classes* Saving 70% *can be shared across a team or used by just one. For more information, visit rics.org/webclass
61 Register FREE for RICS Online Academy, book your online courses today 02476 868 584 | training@rics.org | rics.org/training
APC portal
The easy way to plan, manage and access APC training online
The APC Portal is a key tool to help you through your APC, and offers you the opportunity to develop your competencies, track your progress and speak to and learn from APC assessors on a range of APC and technical subjects.
OLA unlimited
Unlimited access at your ngertips
Meet your CPD needs with unlimited access to hundreds of hours of online learning. With access to over 75 e-learning courses and more than 100 Web Classes, Online Academy unlimited* subscription will provide you with your CPD needs in one place. Whats more theres no need to take time out of the ofce and you dont have the worry of nding a location that suits you.
Prices start from only 35 + VAT
For trainees... Essential support throughout your APC

Personalised training plan linked to APC competencies for your chosen pathway Skills gap analysis tools to plan your training needs against APC competencies APC planner to map out key milestones to keep you on track with your APC Calendar to set task reminders to self-manage your programme of training Dashboard to record, track and share progress with your Supervisor and Counsellor Online community to share experiences and network with other trainees.
Key skills training to meet your APC needs:

Writing skills Negotiation skills Managing teams Controlling conict Business planning Presentation skills Finance and business driving Interpersonal effectiveness Building and maintaining client relationships Leadership and many more. Price
*Exclusions apply.
595 +VAT
For supervisors and counsellors... Tools to manage your trainees

Cost effective access to a Learning Management System Simple tools to analyse candidate skills gaps against APC competencies Easy management of multiple candidates across different pathways with the Portal Dashboard to track and review learning progress Manage and track candidates performance Option to add functionality to link to your companys performance appraisal system Student self-service model puts the candidate in control of their progress A virtual learning environment to enhance workplace learning and classroom study.
Visit rics.org/apcportal for more information

62
Visit rics.org/unlimited to nd out more
Online Academy
Distance learning
Foundation course in property valuation
analyse rental evidence applicable to the valuation task apply an appropriate valuation method interpret the global application of codes of measuring practice explain causes of change in rents, yields and land values assess property versus other investment choices measure and calculate oor areas identify and use valuation formulae identify, select and use different methods of property valuation.
Distance learning
Advanced course in property valuation
analyse and appraise property investment opportunities, understand how the investment market operates and provide up-to-date advice to your clients provide accurate valuations through different valuation methods for different commercial reasons comprehensively report on the valuation of properties for nancial and legal reasons and report on valuations through a variety of different reporting methods gain the knowledge you need to adhere to the RICS Professional Valuation Standards (the Red Book).
Step-by-step, this expert distance learning course will provide you with a round-up of the latest information and thinking on real estate valuation and investment.
This course has been designed specically for experienced property valuers and will enhance their knowledge and skills to effectively manage and report on valuation issues. You will take away the skills and knowledge to effectively examine the effect of statute, case law, valuation standards and the impact it has on valuation practice and the development of different valuation methodology.
Course content:
Overview of the property market International valuation standards The basis and purposes of valuation Investigation and analysis The comparative method The investment, residual and prots methods The cost based method The valuation report.
Course content:
Valuation for accountancy purposes, investment and other nancial purposes Premiums and lease incentives Surrender and renewal Synergistic value (marriage value) Rent reviews and rental valuations of business premises The valuation of retail stores Contamination and its effect on value. 6 months distance learning: 150 CPD hours. Course start date: 24 October 2013. Approximate duration of course: 6 months. Assessment: Online exam (an interview may also be required). Reduced price for RICS members Non members 795 + VAT 895 + VAT
6 months distance learning: 150 CPD hours. Course start date: 24 October 2013. Approximate duration of course: 6 months. Assessment: Online exam (an interview may also be required). Reduced price for RICS members Non members 595 + VAT 695 + VAT
Related products:
Valuation reports: a lenders point of view Web Class Introduction to valuation e-learning Introduction to IVSC (international valuation standards course) e-learning.
rics.org/foundation
rics.org/advanced
63
Register FREE for RICS Online Academy, book your online courses today 02476 868 584 | training@rics.org | rics.org/training
Distance learning
Foundation course in quantity surveying
dene the main procurement routes available decide which form of contract is most applicable follow correct procedure for completing the contract form value variation works under the JCT standard form of building contract follow the procedure for ascertaining the amount stated as due understand the liquidated damages provisions included in the JCT standard form of building contract.
Distance learning
Advanced course in quantity surveying
follow correct strategic and administrative procedures involved in the procurement of construction work understand the relationship between time, cost and quality manage and administer construction contracts identify and explain the role of various participants in their own domestic construction industry consider the full range of options available for the procurement of construction work control time, cost and quality on a construction project.
This distance learning course has been designed to provide you with the core knowledge and understanding of Quantity Surveying techniques and issues relating to best practice and will include the key principles of tendering, estimating and pricing and construction contracts and their nancial provisions.
Course content:
Procurement Pre-contract estimating and tendering Contract administration Measurement Pricing Building technology.
This carefully designed distance learning course will give you an opportunity to further your understanding of Quantity Surveying (QS) techniques including Dispute Resolution, Value and Risk Management and Project Management. At the end of the course you will have the condence to move beyond a textbook understanding of QS and offer a service of exceptional standards.
Course content:
Procurement Pre-contract estimating and tendering Contract administration Dispute resolution Measurement Project management Value and risk management Life cycle costing.
This course qualies for 150 CPD hours. Course start date: 24 October 2013. Approximate duration of course: 6 months. Assessment: Online exam (an interview may also be required). Reduced price for RICS members Non members 595 + VAT 695 + VAT
This course qualies for 150 CPD hours. Course start date: 24 October 2013. Approximate duration of course: 6 months. Assessment: Online exam (an interview may also be required). Reduced price for RICS members Non members 795 + VAT 895 + VAT
rics.org/foundationqs
rics.org/advanceqs
Online Academy
Distance learning
Fundamentals of construction project management
effectively manage a project management organisation understand the roles and responsibilities of a project manager plan different stages of a project understand the importance of project monitoring and control and develop project KPIs implement different project planning tools and apply the process of project control conceive, plan, design and execute a project plan.
Distance learning
Advanced course in construction project management
create strategic plans for managing a portfolio of projects within the department understand different process improvement philosophies and facilitate their implementation for efciency improvement Apply risk management techniques to plan for and mitigate project risks. Apply value management techniques to improve the overall value delivered.
This course denes the concepts and the processes associated with being a project manager at foundation level. The course has been designed to help you develop your economic, legal, technical and management knowledge and skills. You will learn how to plan, organise and control construction operations and you will gain knowledge in all stages of the process.
This course will allow you to enhance your understanding of managing projects for construction professionals in practice and client organisations. It will make sure that you contribute to the successful delivery of your construction projects. This advanced project management course consists of 24 weekly topics to support your existing professional experience whether based in the UK or globally.
Course content:
Fundamentals of project management Project manager roles and responsibilities Pre-construction project planning Project brief and project organisation Project phases Tools and techniques for project planning Value management and earned value management Project risk management Quality management and applying total quality management Contractual framework E-procurement Green project management and sustainability Project health and safety Project metrics People issues in project management.
Course content:
Strategic planning in project management Project management systems Procurement and nancial management People and resource management.
This course qualies for 300 CPD hours. Course start date: 13 January 2014. Approximate duration of course: 6 months. Assessment: Online exam (an interview may also be required). Reduced price for RICS members Non members Reduced price for RICS members Non members 800 + VAT 960 + VAT 900 + VAT 1,080 + VAT
This course qualies for 300 CPD hours. Course start date: 13 January 2014. Approximate duration of course: 6 months. Assessment: Online exam (an interview may also be required). Reduced price for RICS members Non members 800 + VAT 960 + VAT
Related products:
PRINCE2 practitioner plus e-learning Delay recovery in construction projects by acceleration Web Class Introduction to pre-construction design management for surveyors Web Class.
Related products:
PRINCE2 foundation e-learning Managing risks in projects e-learning.
rics.org/fundamentalspm
rics.org/advancedpm
65
The course content was very informative and thought provoking, I found the subject matter fascinating and easily applicable to my work. The theory provided the knowledge to challenge and change current practices in various aspects of the work environment. Id recommend the course to anyone considering it and I am looking for the next one! Paul Thomas, January 2013 Delegate, Intermediate course in facilities management
Distance learning
Intermediate course in facilities management
recognise different types of Facilities Management practice interpret the business context for introducing alternative workplace strategies be aware of the impact of emerging technologies on the demand for space and services understand performance management tools and techniques Understand the concept of sustainability explain the role and contribution of a facilities manager.
The APC Portal helped me develop my competencies and track my career progress, and web classes gave me the opportunity to speak to industry experts which was useful and informative. Richard Stacey, November 2012 Delegate, APC portal
Facilities management is becoming increasingly important in the industry. This course will help you to get a grasp of this new discipline and what effect it will have on you and your organisation in the future.
Course content:
The course was very well structured and gave an excellent insight into what will happen on the assessment day and the types of questions that will be asked. The trainers were current RICS chairmen on assessment panels and it was useful to know their thinking and the types of things they look for. Chris Aldridge, July 2012 Delegate, Final assessment and interview for commercial property To what extent can professional FM contribute to the success of an organisation? The changing nature of work, information technology and the workplace and the impact this is having on FM practice What, in the context of FM, gives rise to effective resource decision-making and supply chain management? How to develop sustainable and environmentally responsible FM policies and practices. This course qualies for 150 CPD hours. Course start date: 24 October 2013. Approximate duration of course: 6 months. Assessment: Online exam (an interview may also be required). Reduced price for RICS members Non members 695 + VAT 795 + VAT
It greatly extended my knowledge in building pathology and improved my understanding of the APC process towards becoming a chartered building surveyor. Delegate, April 2013 Building pathology Web Class
The most important thing I leaned from the course was a systematic approach to identication, particularly concerning the variations seen throughout the plants yearly life cycle. I had not been able to nd such a clear description of the plant in the various publications I had previously consulted. Delegate, April 2013 Japanese knotweed Web Class
rics.org/intermediatefm
Online Academy
Professional development
PRINCE2 foundation
consider the organisational needs of a project know the steps in initiating a project dene a project using PRINCE2 terminology apply the method to your own working environment.
Professional development
PRINCE2 practitioner plus
apply the PRINCE2 method to your projects demonstrate understanding of the principles, processes, activities, themes and techniques of PRINCE2 in depth.
This e-learning course covers all the theories of PRINCE2 and how they work and t into your projects. It embodies established and proven best practices in project management. This is an accredited PRINCE2 course.
This e-learning course provides you with the knowledge and understanding of the scope, content and structure of the PRINCE2 method in depth. It focuses on the effective use of PRINCE2 within real projects and will show you how to apply the PRINCE2 method to projects in your work place. This is an accredited PRINCE2 course.
Course content:
Principles, themes and process model of the PRINCE2 approach Inputs and outputs from the PRINCE2 processes Roles and management issues of a project Purpose and contents of key project management products PRINCE2 Foundation exam simulator to help prepare you for the exam. Course available for 180 days: 15 CPD hours. Members Non-members 375 +VAT 469 +VAT
Course content:
More in-depth knowledge and understanding of the scope, content and structure of the PRINCE2 method Practical case studies, examples and exercises of applying PRINCE2, at Foundation and Practitioner levels Randomised exam simulator to help you pass the exams. Course available for 270 days: 25 CPD hours. Members Non-members 674 +VAT 843 +VAT
rics.org/princefoundation
rics.org/princepractitioner
67
E-learning
E-learning is a quick, easy and convenient way to develop both your technical and leadership skills, whether you want to progress in your role or change your career. The courses are designed to help you understand theory and apply your understanding of each topic using engaging videos, question and answer, interactive screens and voiceovers.
Property
Commercial property
Real estate agency and brokerage standards 1 CPD hour 29 +VAT Understanding the commercial property service charge code 2011 1 CPD hour 29 +VAT
Introduction to dispute boards 1 CPD hour Expert witness report writing 1 CPD hour Introduction to expert determination 1 CPD hour Introduction to Adjudication 1 CPD hour Making effective rent review submissions to Arbitrators and independent experts* 1 CPD hour
15 +VAT 15 +VAT 15 +VAT 15 +VAT
Valuation
Introduction to IVSC (international valuation standard course) Introduction to valuation 1 CPD hour Cost and income based methods of valuation 1.5 CPD hours Real estate agency and brokerage standards 1 CPD hour 55 +VAT 29 +VAT 45 +VAT 29 +VAT
15 +VAT
Building survey/control
Introduction to residential building surveys: the inspection 1 CPD hour 20+VAT Surveying safely 1 CPD hour Flood risk identifying and dealing with it 1 CPD hour 29+VAT 15 +VAT
Construction
Dispute resolution
Amendments to Construction Act 1 CPD hour Introduction to Arbitration 1 CPD hour Acting as advocate in mediation 1 CPD hour Introduction to Arbitration in the rural sector* 1 CPD hour Conicts of interest 1 CPD hour Jurisdiction in Arbitration and Adjudication 1 CPD hour An introduction to residential service charge dispute resolution description* 1 CPD hour 15 +VAT 15 +VAT 15 +VAT 15 +VAT 15 +VAT 15 +VAT
Managing re safety level 3 BS9999: the concept 2 CPD hour 45+VAT BS9999: determining the means of escape 2 CPD hour Approved Document G 1 CPD hour 45 +VAT 45 +VAT
Ska
Ska foundation 5 CPD hours members 395 +VAT non-members 475 +VAT
Ska Rating ofces assessors course 5 CPD hours members 395 +VAT non-members 475 +VAT Ska Rating retail assessors course 5 CPD hours members 395 +VAT non-members 475 +VAT
15 +VAT
68
Book your courses online rics.org/onlineacademy
E-learning
New e-learning courses are regularly added to provide you with up-to-date learning, tools and skills needed to enhance your performance. E-learning supports your learning needs by giving you the choice on how, when and where to study.
Equipment required:
A computer connected to the internet A quality headset with a USB port (or a good computer audio)
Membership
APC
Introduction to the APC 1 CPD hour Critical Analysis 1 CPD hour Final Assessment 1 CPD hour APC courses supervisors and counsellors 1 CPD hour 29 +VAT 29 +VAT 29 +VAT 29 +VAT
Presentation and oral communication skills 3 CPD hours Business negotiation skills 3 CPD hours Business writing skills 2 CPD hours
120 +VAT 120 +VAT 100 +VAT
Client care
Building client relationships 3 CPD hours Maintaining client relationships 3 CPD hours 120 +VAT 120 +VAT
Professional ethics
Professional ethics for RICS members 3 CPD hours Ethical standards walkthrough 29 +VAT FREE
Leadership and management

Leadership 3 CPD hours Fundamentals of management 3 CPD hours Advanced management skills 1 3 CPD hours Advanced management skills 2 2 CPD hours 120 +VAT 140 +VAT 120 +VAT 100 +VAT 100 +VAT
Transferable knowledge and skills

(across all segments, and range of roles and industries)
Project management
PRINCE2 foundation 15 CPD hours PRINCE2 practitioner plus 25 CPD hours Managing risk in projects 5 CPD hours members 375 +VAT non-members 469 +VAT members 674 +VAT non-members 843 +VAT members 158+VAT non-members 199 +VAT
Managing diversity 2 CPD hours
Personal and career development

Interpersonal effectiveness 3 CPD hours Controlling emotions and conict 3 CPD hours Quick tips on presentation 1 CPD hour 140 +VAT 120 +VAT 29 +VAT 29 +VAT
Key business skills

Finance and accounting 1 3 CPD hours Finance and accounting 2 3 CPD hours 120 +VAT 140 +VAT
Quick tips on negotiation 1 CPD hour
Quick tips on preparing for a successful interview 1 CPD hour 29 +VAT
69
Web Classes
Web Classes are easy to access and offer live, interactive learning. Each Web Class is 90 minutes long and attendees are encouraged to ask questions. In most classes, the presenter will share his/her expertise, create short exercises and nish with a question and answer session.
Equipment required:
A computer connected to the internet A high quality headset with a USB port (it is strongly advised not to use the computer audio) Or a telephone (mobile or landline).
Membership
APC graduate route 1, 2 and 3 construction candidates: preparing the Critical Analysis 10 dos and donts during your Critical Analysis PER; facing the Final Assessment APC landlord and tenant (T048) demonstrate your competency Demonstrating inspection competencies (T044) to APC/PER/Assoc assessor PER applicants completing your summary of experience and your CPD record APC graduate route 3 avoiding the pitfalls Property route 1 and 2: getting started with my APC Building pathology how to demonstrate your competency level to the APC assessors APC: 10 dos and donts during your Final Assessment Assoc: the process and the submission templates Contract administration/contract practice how to demonstrate your competence to the APC assessors Conduct rules, ethics and professional practice: a practical session to prepare for APC, PER and the Assoc assessments Demonstrating procurement and tendering (T062) to APC/PER/Assoc assessor APC: 10 dos and donts during your Final Assessment APC construction technology and environmental services (T013) demonstrate your competency Assoc: preparing the summary of experience Completing the APC Submission templates Graduates routes 1-3 10 dos and donts during your Critical Analysis APC: 10 dos and donts during your Final Assessment 10 dos and donts during your Critical Analysis Assoc: preparing your case study APC graduate route 3 avoiding the pitfalls Property route 1 and 2: getting started with my APC Building pathologies how to demonstrate your competency level to the APC assessors PER: facing the Final Assessment 25 +VAT 13 August 2013 25 +VAT 4 September 2013 25 +VAT 4 September 2013 25 +VAT 5 September 2013 25 +VAT 6 September 2013 25 +VAT 6 September 2013 25 +VAT 10 September 2013 25 +VAT 11 September 2013 25 +VAT 18 September 2013 35 +VAT 24 September 2013 25 +VAT 25 September 2013 25 +VAT 2 October 2013 25 +VAT 3 October 2013 25 +VAT 4 October 2013 25 +VAT 8 October 2013 25 +VAT 10 October 2013 25 +VAT 7 November 2013 25 +VAT 29 November 2013 25 +VAT 4 December 2013 25 +VAT 7 January 2014 25 +VAT 8 January 2014 25 +VAT 9 January 2014 25 +VAT 14 January 2014 25 +VAT 4 February 2014 25 +VAT 5 February 2014 25 +VAT 6 February 2014 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30 08:30-10:30 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30 12:30-14:00 09:00-10:30 09:00-10:30 09:00-10:30 14:00-15:30 08:30-10:00 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30
70
Web classes
Membership continued
Demonstrating valuation competency (T083) to APC/PER/Assoc assessor APC landlord and tenant (T048) demonstrate your competency APC: 10 dos and donts during your Final Assessment PER applicants completing your summary of experience and your CPD record Demonstrating inspection competencies (T044) to APC/PER/Assoc assessor APC construction technology and environmental services (T013) demonstrate your competency Contract administration/contract practice how to demonstrate your competence to the APC assessors Demonstrating procurement and tendering (T062) to APC/PER/Assoc assessor APC: 10 dos and donts during your Final Assessment Conduct rules, ethics and professional practice: a practical session to prepare for APC, PER and the Assoc assessments 10 dos and donts during your Critical Analysis Building pathology how to demonstrate your competency level to the APC assessors Competing the templates for the APC submission 10 dos and donts during your Critical Analysis 25 +VAT 7 February 2014 25 +VAT 11 February 2014 25 +VAT 25 February 2014 25 +VAT 26 February 2014 25 +VAT 28 February 2014 25 +VAT 4 March 2014 25 +VAT 12 March 2014 25 +VAT 14 March 2014 25 +VAT 2 April 2014 25 +VAT 4 April 2014 25 +VAT 7 May 2014 25 +VAT 11 June 2014 25 +VAT 12 June 2014 25 +VAT 16 July 2014 09:00-10:30 09:00-10:30 12:30-14:00 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30 08:30-10:00 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30 12:30-14:00
Property
Recent developments in valuation of plant and equipment Compulsory purchase: the disturbance claim Compulsory purchase when no land is taken Strategic real estate consultancy 2 Web class The schedule of dilapidations, the quantied demand and the tenants response Rent review arbitration preparing for written reports and points of reply Public sector session 1: developing a corporate property strategy serving the corporate vision Public sector session 2: aligning services and corporate property plans to optimise the benets Public sector session 3: using data to improve asset planning Public sector session 4: delivering property strategy, getting feedback and revising results Repair and disrepair Cost reduction and capital receipt programme for the public sector 1/2 Valuation principles for compulsary acquisition of land Understanding real estate credit risk Dilapidations: reinstatement of tenants alterations Cost reduction and capital receipt programme for the public sector 2/2 Introduction to stress testing rental cash ows using excel based cash ow model Preparing diminution and section 18(1) Valuations 1/3 Compulsory purchase when no land is taken Preparing diminution and section 18(1) Valuations 2/3 Preparing diminution and section 18(1) Valuations 3/3 Hotel valuations The schedule of dilapidations, the quantied demand and the tenants response Repair and disrepair 35 +VAT 12 September 2013 35 +VAT 20 September 2013 35 +VAT 15 October 2013 09:00-10:30 09:00-10:30 09:00-10:30
56 +VAT 16+18 October 2013 09:00-10:30 35 +VAT 17 October 2013 35 +VAT 12 November 2013 35 +VAT 18 November 2013 35 +VAT 22 November 2013 35 +VAT 25 November 2013 35 +VAT 26 November 2013 35 +VAT 6 December 2013 35 +VAT 15 January 2014 35 +VAT 21 January 2014 35 +VAT 22 January 2014 35 +VAT 23 January 2014 35 +VAT 29 January 2014 35 +VAT 06 March 2014 35 +VAT 27 March 2014 35 +VAT 1 April 2014 35 +VAT 3 April 2014 35 +VAT 15 April 2014 35 +VAT 14 May 2014 35 +VAT 4 June 2014 35 +VAT 1 July 2014 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30
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Construction
RICS hard to treat cavity wall certicate Measuring embodied carbon for infrastructure Innovative forms of residential construction Sewerage misconnections Ska Rating: Scoping issues, energy and material GPM reviews Expert witness reports for building surveyors key aspects Comparable evidence in residential property valuations Improving infrastructure delivery with BIM: strategic benets realisation 1 of 3 Working with NEC contracts series: general introduction Improving infrastructure delivery with BIM: managing what, when, who and how 2 of 3 Working with NEC contracts series: management of time Inspecting conservatories Working with NEC contracts series: compensation events Ska Rating: Promoting your Ska assessment, waste and project delivery GPM reviews Improving infrastructure delivery with BIM: managing what, when, who and how 3 of 3 Working with the FIDIC suite of contracts What is BIM and how can QS & PM professionals adopt BIM into their daily practices and procedures Assessing the age of residential property series: introduction Implementing FIDIC contracts in infrastructure projects 1 time & quality management Implementing FIDIC contracts in infrastructure projects 2 nancial management Implementing FIDIC contracts in infrastructure projects 3 claims & disputes Rising damp real or just an argument! Implementation of BIM execution plans Assessing the age of residential property series: age group 1 Target cost contract series: general introduction Ska Rating: Design, stage processes, water, pollution and transport GPM reviews Target cost contract series: setting and maintaining the target Delays and disruption in construction Target cost contract series: managing and validating the cost Innovative forms of residential construction 400 15 August 2013 18:00-20:00 09:00-10:30 08:30-10:00 09:00-10:29 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30 08:30-10:30 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:00 09:00-10:30 08:30-10:00 09:00-10:00 09:00-10:00 09:00-10:00 09:00-10:30 09:00-10:30 08:30-10:00 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30 08:30-10:00 35 +VAT 17 September 2013 35 +VAT 26 September 2013 35 +VAT 1 October 2013 35 +VAT 17 October 2013 35 +VAT 23 October 2013 35 +VAT 24 October 2013 35 +VAT 5 November 2013 35 +VAT 13 November 2013 35 +VAT 19 November 2013 35 +VAT 20 November 2013 35 +VAT 21 November 2013 35 +VAT 27 November 2013 35 +VAT 28 November 2013 35 +VAT 3 December 2013 35 +VAT 5 December 2013 35 +VAT 6 December 2013 35 +VAT 12 December 2013 35 +VAT 10 January 2014 35 +VAT 17 January 2014 35 +VAT 21 January 2014 35 +VAT 24 January 2014 35 +VAT 31 January 2014 35 +VAT 27 February 2014 35 +VAT 5 March 2014 35 +VAT 11 March 2014 35 +VAT 12 March 2014 35 +VAT 13 March 2014 35 +VAT 19 March 2014 35 +VAT 20 March 2014
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Web classes
Construction continued
Dealing with loss and expense in construction Ska Japanese knotweed and the residential surveyor Assessing the age of residential property series: age group 2 Inspecting conservatories Managing collaborative working to achieve project management success Series: What is collaborative working Comparable evidence in residential property valuations Managing collaborative working to achieve project management success series: establishing collaborative contractual arrangements Managing collaborative working to achieve project management success Series: Making collaborative arrangements work Assessing the age of residential property series: age group 3 35 +VAT 26 March 2014 35 +VAT 8 April 2014 35 +VAT 10 April 2014 35 +VAT 30 April 2014 35 +VAT 22 May 2014 35 +VAT 3 June 2014 35 +VAT 5 June 2014 35 +VAT 10 June 2014 35 +VAT 17 June 2014 35 +VAT 26 June 2014 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30 09:00-10:30
Land
Capital gains tax on rural property including valuation requirements 35 +VAT 19 September 2013 09:00-10:30 09:00-10:30 09:00-10:30 14-15 November Business property relief interaction with APR on rural property and valuation implications 56 +VAT 2013 Part 1 & 2 Surrender and regrant of agricultural tenancies, technicalities and pitfalls 35 +VAT 11 December 2013

Dealing with difcult clients Managing performance review interviews to encourage your team members engagement Delivering feedback and difcult messages in the professional environment 35 +VAT 11 September 2013 35 +VAT 6 November 2013 35 +VAT 16 January 2014 09:00-10:30 09:00-10:30 09:00-10:30
73
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SAVE UP TO 20% on published course fees with RICS Reward on top of the reduced rate for RICS members. You purchase credits in advance and redeem them over 12 months. Whats more, these credits can be used towards other RICS products and services*. buy between 1,475 and 4,424 credits to SAVE 15% buy 4,425 credits or more to SAVE 20%
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Index
Accredited mediation training Advanced course in property valuation Advanced course in quantity surveying Advanced course in construction project management AssocRICS preparing your assessment documentation Award in Adjudication in the construction industry Award in Arbitration Becoming an APC supervisor or counsellor Bid and tender management skills Building pathology for commercial property Carbon management Certicate in Adjudication in the construction industry Certicate in management Compulsory purchase calculating the claim Conduct rules, ethics and professional practice Conict avoidance, management and dispute resolution procedures Contract administration Contract management for the built environment Cost estimating a practical course for surveyors Creating business opportunities through successful networking Customer care DCF valuations a practical introduction to GN7 Dilapidations a building surveyors perspective Diploma in Adjudication in the construction industry Diploma in Arbitration Dispute boards training Evaluative mediation Final Assessment mock interview Final Assessment presentation and interview masterclass Finance fundamentals for property professionals Financial viability in planning Fire risk assessment Fire safety in blocks of ats Foundation course in property valuation Foundation course in quantity surveying Fundamentals of business planning Fundamentals of commercial property valuation Fundamentals of construction project management Fundamentals of managing asbestos Fundamentals of residential property valuation Funding and planning affordable housing 15 63 64 65 9 34 14 6 53 26 36 34 48 25 11 52 37 37 18 56 56 18 20 35 14 35 15 8 8 51 44 27 27 63 64 52 17 65 26 17 19 Growing your business through successful` business development Health & Safety in the built environment Historic building condition surveys Inspection techniques for surveyors Intermediate course in facilities management Introduction to corporate nance Introduction to short residential leases JCT 2011 contract administration practical training Leadership techniques that work in practice Managing projects with JCT Minor Works Contracts Measurement of land and property NEC3 contracts Negotiation skills Post-contract project management development techniques Practical course on dilapidations advanced Practical course on dilapidations entry Pre-contract project management development techniques Preparing for the APC Critical Analysis Preparing for the APC Final Assessment Preparing for the Professional Experience Route Final Assessment PRINCE2 foundation PRINCE2 practitioner Plus Professional presentation skills Property for non-property professionals Public sector asset management Residential building surveys a practical workshop Ska Rating accredited assessor training Ska Rating foundation course Strategic approach to property development Successfully pitching for business Sustainable design and construction in practice The Red Book in theory and practice Time management Understanding the Assessment of Professional Competence Understanding the route to Associate membership (AssocRICS) Understanding the route to Associate membership and preparing your Assessment documentation for Associate Membership (AssocRICS) Urban light assessing an injury to adjacent properties natural light Valuation of land for affordable housing 53 38 29 16 66 51 19 39 50 39 44 38 50 41 21 21 41 7 7 10 67 67 55 29 25 16 24 24 20 55 36 28 57 6 9
10 28 45
RICS Training and events terms and conditions
1. 1.1.
Denitions and Interpretation For the purpose of these Training and Event Terms and Conditions, the following terms shall having the following meaning: Consumer means any customer who is purchasing outside the course of his or her business or trade; Delegate: means you or the individual attending the Event in person or online pursuant to these Special Conditions; Event: means the training course, event, conference, seminar and/or networking event to be supplied for attendance in person or online under these Special Conditions; Matter Outside Our Control: has the meaning given to it at clause 3.1 of these Special Conditions; and Services: means any training course, event, conference, seminar and/or networking event organised by RICS and any materials, information or data provided to you as part of or in connection with the provision of such services. Providing the Services We will need certain information from you that is necessary for us to provide the Services, for example, your full name (or the full name of the Delegate(s)), any special dietary or accessibility requirements you (or the Delegate(s)) may have. We will contact you in writing to obtain and/or conrm this information. If you do not, after being asked by us, provide us with this information, or you provide us with incomplete or incorrect information (in our reasonable opinion), we may suspend the Services by giving you written notice. We will not be liable for any delay or non-performance where you have not provided this information to us after we have asked. If we suspend the Services under this clause 2.1, you do not have to pay for the Services while they are suspended, but this does not affect your obligation to pay for any invoices we have already sent to you. The price for the Services is stated on our order acknowledgement (as appropriate). All prices are in pound sterling, are exclusive of VAT, which will be added to or charged on invoices at the appropriate rates and paid by you. We may vary the price where the cost to us of acquiring or supplying the Services is increased between the date of the order acknowledgement and delivery to account for, without limitation, increases in the cost of the Services, or arising from a change in exchange rate, a change in delivery date, quantities or delay caused by your instructions PROVIDED THAT we will notify you in writing in good time prior to delivery of such price increases. You may cancel your order within 7 working days of this notice if you are unhappy with the price increases.
2.4.
1.1.1. 1.1.2.
Unless we agree otherwise in writing, you must pay for the Services at the time of booking by such means as we may notify you of. Payment by cheque is deemed to have been made only upon such cheque being met on rst presentation. If you do not pay us for the Services in accordance with these Terms and Conditions, we may, in addition to any other rights which we have under these Terms and Conditions: charge interest on the outstanding amount (as well after as before judgement) on a day to day basis at an annual rate of 4% above National Westminster Bank Plcs base rate form time to time applicable until the sum due is paid. withhold further deliveries and/or suspend performance of the Services until arrangements as to payment or credit have been established on terms which are satisfactory to us. immediately terminate the contract between you and us. We will contact you in writing to tell you this. We may: refuse your (or any Delegate(s)) admittance to the Event; require you (or any Delegate) leave the Event; and/or immediately terminate the Contract; where we consider you (or any Delegate) are acting inappropriately. Changes to the Services We will not be liable or responsible for any change to the Services performed, failure to perform, or delay in performance of, any of our obligations under these Terms and Conditions that is caused by any act or event beyond our reasonable control (Matter Outside Our Control). A Matter Outside Our Control would include, by way of non-limiting example, an occurrence preventing our holding the Event at the intended venue or preventing the attendance at the Event of a key individual or supplier. If a Matter Outside Our Control takes place that affects the performance of our obligations under these Terms and Conditions we will contact you in writing to let you know in advance that a Matter Outside Our Control has occurred (unless the problem is urgent or an emergency) and: if (due to the Matter Outside Our Control) we are unable to provide the Event in accordance with our written acceptance of your Order we will contact you in writing to conrm the changes we have had to make to the Event. [If you are a Consumer, you may, by notice in writing to us:
2.5.
1.1.3.
2.5.1.
1.1.4.
2.5.2.
1.1.5.
2.5.3. 2.6. 2.6.1. 2.6.2. 2.6.3.
2. 2.1.
3. 3.1.
2.2.
3.2.
2.3.
3.2.1.
3.2.1.1. accept the change to the Services and attend the Event as changed by us; or 3.2.1.2. cancel the Contract if you no longer wish us to provide the Services. [Please see your cancellation rights under clause 4 of these Terms and Conditions].
Terms and conditions
3.2.2.
If we are unable to provide the Event to you, our obligations under these Terms and Conditions will be suspended and the time for performance of our obligations will be extended for the duration of the Matter Outside Our Control. You may, by notice in writing to us, cancel or exchange the contract if a Matter Outside Our Control takes place and you no longer wish us to provide the Services. Please see your cancellation rights under clause 4 of these Terms and Conditions. Cancellation of the Services You may cancel an order for Services by writing to us at: RICS Training, Surveyor Court, Westwood Way, Coventry, CV4 8JE E: training@rics.org in the following circumstances: if you are a Consumer, in accordance with the United Kingdoms Distance Selling Regulations, you have the right to cancel the contract between us for the supply of the Services within 14 working days from entering into the contract. A working day is any day other than weekends and bank or other public holidays. Unless we agree otherwise with you in writing, you will not be able to cancel in respect of the Services under this clause once the performance of the Event has begun. due to a Matter Outside Our Control (as dened at clause 3.1 of these Special Conditions); and up to fourteen (14) days prior to the Event. If you cancel an Order under this clause 4.1.3 and you have made any payment in advance for Services that have not been provided to you, we will refund these amounts to you, subject to a 10% administration charge. If you cancel an Order fourteen (14) days or less prior to the Event, you will not be entitled to a efund of any payment you have made in advance for the Services that have not been provided to you. To the extent permitted by law, we shall not be liable to you (whetherin contract, tort, negligence or otherwise and howsoever arising) for any loss, damage, cost and/or ,expense incurred by you under or in connection with your cancellation of the Order for Services fourteen (14) days or less prior to the Event. We will conrm your cancellation under clause 4.1 in writing to you. If you are not a Consumer and you cancel an Order under clause 4.1 and you are entitled to a refund for Services that have not been provided to you, we will refund these amounts to you within 28 days of receipt of your notice of cancellation. Unless otherwise agreed by us in writing, you are not entitled to exchange your order for an Event to a different Event. For the avoidance of doubt, we are not obliged to accept cancellations under clause 4.1 received or requested fourteen (14) days or less prior to the Event. We may cancel an Order for the Services by writing to you (to the e-mail address nominated by you in your Order) at any time. If we cancel your Order for the Services, we shall either (at our sole option): offer you a place at a different Event that we offer; or refund the price paid in advance by you for the Event, within 28 days of our notice of cancellation to you.
5. 5.1
Change of Event Delegate Subject to receipt by us of the full sum payable by you for the Event, you may change the Delegate attending the Event by notice in writing to training@rics.org up to 24 hours prior to the Event. We will conrm in writing to you whether we are able to accept the Delegate change. For the avoidance of doubt: we are not obliged to accept a Delegate change for any Event; and for security purposes, Delegates may not be changed less than 24 hours prior to the Event. Limitation of Liability We accept no responsibility or liability for the views or opinions as expressed by the speakers, chairperson or other persons at the Event. We will not be liable to you by way of representation (unless fraudulent), common law duty or under any express or implied term of these Terms and Conditions for: any losses which are not reasonably foreseeable by both parties when the contact is formed arising in connection with the supply of the Services or their use by you; any losses which are not caused by any breach by us; and/or business or trade losses. Subject to condition 6.4 below, our entire liability in connection with these Terms and Conditions will not exceed the purchase price of the Services to which the claim relates. Nothing in these Terms and Conditions shall limit our liability to you for death or personal injury resulting from our negligence or that of our employees, agents or subcontractors nor for any other matter which by law cannot be excluded. Assignment We may freely assign, sub-contract or otherwise transfer in whole or in part the Services. You may not assign, sub-contract or otherwise transfer in whole or in part your rights and obligations under these Terms and Conditions without our written agreement. General All intellectual property in the Services and any materials or other documents or items provided in connection with the Services are and shall remain fully vested in us and cannot be used for your own commercial purpose. This does not apply to publications and data provided by third parties. We shall process your data in accordance with the Data Protection Act 1998. You can view our privacy policy here: www.rics.org/privacy. These Terms and Conditions constitute the entire terms and conditions between us in relation to the Services and supersede all previous agreements. No waiver by us of any breach of these Terms and Conditions by you is considered as a waiver of any subsequent breach of the same or any other provision. These Terms and Conditions are governed by the laws of England and the English courts shall have the non-exclusive jurisdiction to resolve any disputes arising out of or under it.
5.1.1. 5.1.2. 6. 6.1
4. 4.1.
4.1.1.
6.2
6.2.1
6.2.2 6.2.3 6.3
4.1.2. 4.1.3.
6.4
7 7.1
4.2. 4.3.
8 8.1
4.4.
8.2
4.5.
8.3
4.6.
8.4
4.6.1. 4.6.2.
8.5
Spare booking form please photocopy before use

The booking of any training course and any educational provision represents a legally binding contract in which the following terms and conditions apply.
Please copy and complete the booking form on this page (for multiple bookings please copy and complete this form for each delegate) and return with your payment or credit/debit card details to: RICS Training, Surveyor Court, Westwood Way, Coventry CV4 8JE. t +44 (0)24 7686 8584 | f +44 (0)20 7334 3851 e training@rics.org You can book on line www.rics.org/training with your credit/debit card. On receipt of this booking form plus payment, a conrmation information and VAT receipt (to payee only) will be sent to each delegate. For additional delegates, please photocopy this form. Course joining instructions and venue details are usually published 2 weeks before the course date. Please visit our website 1 week before the course to check for any updates that may affect you.
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RICS training courses 2013-14

Better informed, better qualied

Welcome to the new RICS Training course programme 2013-14

RICS Training Better informed, better qualied.

Were here to help

Pierpaolo Franco Global Director of Training Products

Learn from the best...

Bespoke training solutions

Benets of bespoke training:

Management and business

Understanding the Assessment of Professional Competence

Becoming an APC supervisor or counsellor

Preparing for the APC Final Assessment

Final Assessment mock interview

Final Assessment presentation and interview masterclass

Understanding the route to Associate membership (AssocRICS)

Preparing for the Professional Experience Route Final Assessment

By the end of the course, you will be able to:

By the end of the course, you will be able to:

are 11% more likely to pass their nal assessment

APC candidates with access to

For more information visit isurvinfo.com/apc or call 024 7686 8433

AssocRICS Preparing your assessment documentation Morning

Final Assessment presentation and interview masterclass

Becoming an APC supervisor or counsellor

Preparing for the APC Critical Analysis Morning

Conduct rules, ethics and professional practice

27 November 2013 06 February 2014 28 February 2014

Preparing for the APC Final Assessment Afternoon

Its your APC

25 November 2013 27 November 2013 06 February 2014 28 February 2014

Understanding the Assessment of Professional Competence Afternoon

Prices start from only 35 + VAT

Understanding the Route to Associate Membership (AssocRICS)

To nd out more, contact RICS today 02476 868 584 training@rics.org

Inspection techniques for surveyors

Residential building surveys a practical workshop

Fundamentals of commercial property valuation

Cost estimating a practical course for surveyors

DCF valuations a practical introduction to GN7

Introduction to short residential leases

Strategic approach to property development

Dilapidations a building surveyors perspective

Practical course on dilapidations advanced

Training is fundamental to the future development of Network Rail

RICS Training case study

have implemented methodology from the training courses, to

As a result of working closely with RICS, we

courses tailored to our specic requirements.

Ska Rating foundation course

Ska Rating accredited assessor training

Public sector asset management

Building pathology for commercial property

Fundamentals of managing asbestos

Fire safety in blocks of ats

The Red Book in theory and practice

Urban light assessing an injury to adjacent properties natural light

Property for non-property professionals

Building pathology for commercial property

14 January 2015 20 May 2015

Compulsory purchase calculating the claim

Fire risk assessment

Fundamentals of managing asbestos