Go beyond web site Stay ahead of the Curve

Student Portal
Beyond a web site
Kiran Kakarlamudi Jeffery Volkheimer

Go beyond web site Stay ahead of the Curve

Evolution of Web Site into Portal

Dynamic Site Content Management Site Portal

Static Site

> > > >

Web Presence Information Look and Feel HTML Pages

> > > >

User Interaction Data Functionality Web Pages

> > > >

Content in Control Branding Modules Framework

> User in Control > Plugged-in > Personalization > My Yahoo, My MSN

Go beyond web site Stay ahead of the Curve

Thinking in terms of Portal Beyond content Bridge content and applications Beyond simple navigation Consolidated views/data, interaction Beyond a plain Site Personalized and Role based Beyond contact forms Forms, Digital Signatures, Workflow Beyond static pages Integrate back-ends, Reuse Beyond reports - Metrics and Alerts Beyond web Any where, Any Time, By Any Means Beyond content marketing Dynamic Targeted Marketing

Go beyond web site Stay ahead of the Curve

Beyond content Bridging Content and Applications

Faculty Bio
About xyz

Course Catalog
Select Courses

My Plan
My Courses
Course abc Taught By xyz

About xyz

Content can be tagged Application data can be associated with tags User can interact with data and view associated content same time in same screen

Go beyond web site Stay ahead of the Curve

Beyond simple navigation Consolidated views, data and interaction

HR System

Eliminate multiple screens Eliminate swivel chair access Interact with centralized data and consistent views
Class Catalog

Faculty System

Black Board

Admissions

HR System Evaluations

Faculty System

Class Catalog

Admissions Evaluations

Black Board

Go beyond web site Stay ahead of the Curve

Beyond plain Site Personalized and Role Based

Role

View

Activities

Users are identified into roles Activities of roles are personalized or profiled Site views are constructed on the fly based on roles

Go beyond web site Stay ahead of the Curve

Beyond contact forms Forms, Digital Signatures and Workflow

Compliance Security Integration Records

Infrastructure Integration

Dynamic Business Rule Driven

Convert Paper Forms to On-line Forms Incorporate Electronic Signatures Automate create, review, approval workflow Manage versions, archive documents

Go beyond web site Stay ahead of the Curve

Beyond Reports Metrics and Alerts

Define Metrics & Triggers View Reports Be Informed

Go beyond web site Stay ahead of the Curve

Beyond Web Any where, Any Time, By Any Means

AT

HOME

CONNECTED

ON THE ROAD AT WORK IN DUKE

OFF LINE

3 SCREENS

Interact with people Participate in workflow Download and watch instructional videos View content Use applications Fill forms, analyze data offline Reach Prospects

Go beyond web site Stay ahead of the Curve

Beyond Marketing Dynamic Targeted Marketing

Leverage personalization and profiles Customize content for prospects Reach prospects any where

Go beyond web site Stay ahead of the Curve

Why move to Portal?

Staying with status-quo

Will continue developing content and web applications in silos Needs always exist. Will end up with many un-connected web applications Developing any thing we talked about from the scratch is a significant development and cost Riding along with competition is always a struggle

Portal Business Benefits

Leverage shared Web Services framework Mainstream product supported by large scale vendor reducing TCO Provides many possibilities, Build in phases Patient Portal is an example Stay ahead of the curve

Go beyond web site Stay ahead of the Curve

Building Portal with Student as focal point

Financial Aid Forms & Studies Collaboration Projection & Planning Student Data eClassrooms Recruitment Educational Tools

Go beyond web site Stay ahead of the Curve

Student Portal - Core

Content Management Registration and Authentication On-line Chat and Collaboration Document Management and Annotations Discussions Forums Web Conferencing Surveys Event Registrations Personalization & Notification

Go beyond web site Stay ahead of the Curve

Student Portal Student Data Student View

Student views his/her MAT Plan any time Student views his/her grades & current courses Student views his/her bio/demo data Student creates a profile (Facebook like)

Faculty View
Faculty views / manages student Plans Faculty views student bio/demo/profile Faculty gets comprehensive view of student activities on the portal Faculty profiles

Data pulled from HR System, Blackboard, etc.

Go beyond web site Stay ahead of the Curve

Student Portal Recruitment

Publish course catalog, complete with linked faculty profiles & additional data Targeted Marketing (course & program recommendations, faculty information etc.) Administration Workflow admissions manages prospects, publishes data FOR prospects, communicates with prospects via Portal Portal provides a conduit for future communications because we have their preferences

Go beyond web site Stay ahead of the Curve

Student Portal Projection and Planning

Create and manage school objectives and metrics Forecast enrollment Gauge interest in programs Plan future initiatives based off of projected and actual up-to-the-minute data Create reports of data ranging from the response time in recruitment efforts to student participation in forum discussions Set alerts for low enrollment, extended response times, non-delivery of evaluations, etc. Create dashboards for faculty & staff to put information immediately at their disposal

Go beyond web site Stay ahead of the Curve

Student Portal Forms and Studies

Create forms, surveys, & questionnaires Online applications (for enrollment, financial aid, etc.) Paper work for applying for anything at the school, such as a clinical placement Review and approval processes for all manner of workflows & applications Example: Present the learning module & require a test upon completion, which is then graded & flows to the next step in the process.

Go beyond web site Stay ahead of the Curve

Student Portal Financial Aid

Fee calculation tools Financial aid application forms Help me pay for my Duke education Expose financial aid data tools to prospects to aid recruitment and show Duke as affordable Track progress (real time) of application, etc. to reduce anxiety of paying for college

Go beyond web site Stay ahead of the Curve

Student Portal Collaboration

Student to Student, Faculty to Faculty, Faculty to Student Wikis, Forums, Social Bookmarking, Blogging, Chat Web Conferences Document Sharing Study groups Profiles to encourage camaraderie among students

Go beyond web site Stay ahead of the Curve

SAMPLE MOCKUP

Go beyond web site Stay ahead of the Curve

SAMPLE MOCKUP