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Step by Step

Child Support
for
Employers

Trainer’s Guide
Updated February 2006

U.S. DEPARTMENT OF HEALTH AND HUMAN SERVICES


Administration for Children and Families
Office of Child Support Enforcement
ii Step by Step Child Support for Employers
TABLE OF CONTENTS

MODULE 1: ................................................................................................1

INTRODUCTION.......................................................................................1
1.1 COURSE OBJECTIVES
..................................................................................................................3
1.2 COURSE AGENDA......................................................................................7
1.3 W HY DO WE HAVE A CHILD SUPPORT PROGRAM?............................................9
MODULE 1: ................................................................................................1

INTRODUCTION.......................................................................................1
1.1 COURSE OBJECTIVES
..................................................................................................................3
1.2 COURSE AGENDA......................................................................................7
1.3 W HY DO WE HAVE A CHILD SUPPORT PROGRAM?............................................9
MODULE 1: ................................................................................................1

INTRODUCTION.......................................................................................1
1.1 COURSE OBJECTIVES
..................................................................................................................3
1.2 COURSE AGENDA......................................................................................7
1.3 W HY DO WE HAVE A CHILD SUPPORT PROGRAM?............................................9
MODULE 1: ................................................................................................1

INTRODUCTION.......................................................................................1
1.1 COURSE OBJECTIVES
..................................................................................................................3
1.2 COURSE AGENDA......................................................................................7
1.3 W HY DO WE HAVE A CHILD SUPPORT PROGRAM?............................................9
Changing Times...................................................................................11
MODULE 1: ................................................................................................1

INTRODUCTION.......................................................................................1
1.1 COURSE OBJECTIVES
..................................................................................................................3
1.2 COURSE AGENDA......................................................................................7
1.3 W HY DO WE HAVE A CHILD SUPPORT PROGRAM?............................................9
Changing Times...................................................................................11

Step-by-Step Child Support for Employers iii


TARGET AUDIENCE

 Employers, especially payroll managers, seeking detailed


information about their responsibilities to and compliance with the
child support program.

 State and local IV-D personnel responsible for employer outreach.

 OCSE/FPLS personnel and contractors needing more in-depth


knowledge of the public’s interaction with the child support program.

iv Step by Step Child Support for Employers


Equipment & Supplies:

 Personal computer
 LCD projector and screen
 PowerPoint slides
 Flipchart and/or white board
 Markers
 Masking tape (for taping flipchart pages on the wall)
 Cardstock for name tents
 Extra calculators (not everyone will remember to bring one)

Participants are strongly advised to bring a calculator.

Materials:

 Trainer’s Guide
 Student Guides (try to bring more than the number of participants;
people always ask to take an extra one back to the office for a
colleague)
 Attendance Roster (collect email addresses for any follow-up
communications)
 Hand-outs (listed in Appendix)
 Evaluation forms
 Training certificates (pre-printed on certificate paper, if possible)

Step-by-Step Child Support for Employers v


MODULE 1:

INTRODUCTION

Company
LOGO

Step by Step
Child Support for Employers
Federal Office of
Child Support Enforcement

Step-by-Step Child Support for Employers 1


Module 1

TRAINING NOTES

• Welcome participants. Introduce trainers and any subject area experts.

• Ask participants to introduce themselves, identify their area of respons-


ibility and to describe their learning expectations.
• Review course goals and objectives.

• Many companies have separate payroll and human resource


departments. Ask participants if they process new hire reports or
handle medical support. If they do not, you may opt to skip:
o Module 3, section 3.2, New Hire Reporting, and
o Module 4, section 4.10, Withholding for Medical Support.

2 Step by Step Child Support for Employers


Module 1

INTRODUCTION

1.1 COURSE OBJECTIVES

Module 1 - Introduction

• Course objectives
• Course materials
• Course agenda

At the end of this course, you will be able to:

• Name and briefly describe the five basic responsibilities of employers


for compliance with the Child Support Enforcement Program.

• Briefly explain the importance of employer cooperation with the Child


Support Enforcement Program.

• Name the purpose and benefits of the New Hire Reporting program.

• Explain the employer’s steps to comply with the New Hire Reporting
program.

• Calculate the correct amount of child and/or medical support for


withholding.

• Calculate the allowable disposable income in a case exercise.

• Prioritize special requirements in processing income withholding orders


where multiple child support orders and/or additional garnishments and
levies are involved.

Step by Step Child Support for Employers 3


Module 1

TRAINING NOTES

4 Step by Step Child Support for Employers


Module 1

• Describe the employer’s requirements in handling medical support


orders and in providing medical insurance for employees who are
non-custodial parents (NCPs).

• Explain where to find state-specific requirements for processing child


support withholdings.

• Describe where, when and how withheld child support payments should
be sent.

• Identify (or identify the resource to help identify) when child support
income withholding orders take precedence over other garnishments
and withholdings.

Step by Step Child Support for Employers 5


Module 1

TRAINING NOTES

• Review course agenda

• Review physical arrangements by giving location and directions for:

• rest rooms

• snack and break room

• places for lunch.

6 Step by Step Child Support for Employers


Module 1

1.2 COURSE AGENDA

Course Agenda
• Module 1 – Introduction
• Module 2 – Child Support Basics
• Module 3 – New Hire Reporting and
Employment Verification
• Module 4 – Income Withholding
• Module 5 – Payment Disbursements
• Module 6 – Reporting Terminations
• Module 7 – Summary and Review

Module 1 - Introduction

Module 2 - Child Support Basics

Module 3 - New Hire Reporting and Employment Verification

Break

Module 4 - Income-withholding

Module 5 - Payment Disbursement

Module 6 - Reporting Terminations

Module 7 - Summary and Review

Step by Step Child Support for Employers 7


Module 1

TRAINING NOTES

• Ask participants to consider why we have a Child Support Enforcement


Program.

8 Step by Step Child Support for Employers


Module 1

1.3 WHY DO WE HAVE A CHILD SUPPORT PROGRAM?

Why do we have a child


support enforcement
program?

Step by Step Child Support for Employers 9


Module 1

TRAINING NOTES

• The structure of the family has changed. The TV families we grew up


with are no longer the norm.

(The Cosby Show – Huxtable’s, Leave it to Beaver – Cleaver’s, Father


Knows Best – Anderson’s, and Ozzie & Harriet – Nelson’s).
• The picture of our society has changed and employers play an
important role in the Child Support Enforcement Program.

10 Step by Step Child Support for Employers


Module 1

Changing Times

• Increase in divorce rates

• Increase in single parent families

• More children living in poverty

Our changing society has


increased...
• Divorce rates
• Out-of-wedlock births
• Single parent families
• Children living in poverty

The picture in our society has changed, and employers now play a very
important role in the Child Support Enforcement Program.

Step by Step Child Support for Employers 11