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Judith J. Jones
115 South Hawthorne Avenue jj@earth.com Chicago, IL 66204 (312) 653-9217 (cell)

SUMMARY
Administrative professional with eight years of experience in private and public office settings, particularly in insurance and finance. Highly skilled in a variety of tasks, including office management, word processing, and spreadsheet and database program use.

EDUCATION AND TRAINING


Acme Business College, Lincoln, IL Completed one-year program in Professional Office Management. Achieved GPA in top 30% of class. Courses included word processing, accounting theory and systems, advanced spreadsheet and database applications, graphics design, time management, and supervision. John Adams High School, South Bend, IN Graduated with emphasis on business courses. Earned excellent grades in all business topics and won top award for word-processing speed and accuracy. Other: Continuing-education programs at own expense, including business communications, customer relations, computer applications, and sales techniques.

EXPERIENCE
XXXXpresentClaims Processor, Blue Spear Insurance Company, Wilmette, IL Process 50 complex medical insurance claims per day, almost 20% above department average. Created a spreadsheet report process that decreased department labor costs by more than $30,000 a year. Received two merit raises for performance. XXXXXXXXReturned to business school to gain advanced office skills. XXXXXXXXFinance Specialist (E4), U.S. Army Systematically processed more than 200 invoices per day from commercial vendors. Trained and supervised eight employees. Devised internal system allowing 15% increase in invoices processed with a decrease in personnel. Managed department with a budget equivalent of more than $350,000 a year. Honorable discharge. XXXXXXXXSales Associate promoted to Assistant Manager, Sandys Boutique, Wilmette, IL Made direct sales and supervised four employees. Managed daily cash balances and deposits, made purchasing and inventory decisions, and handled all management functions during owners absence. Sales increased 25% and profits doubled during tenure. XXXXXXXXHeld various part-time and summer jobs through high school while maintaining GPA 3.0/4.0. Earned enough to pay all personal expenses, including car insurance. Learned to deal with customers, meet deadlines, work hard, and handle multiple priorities.

STRENGTHS AND SKILLS


Reliable, with strong work ethic. Excellent interpersonal, written, and oral communication and math skills. Accept supervision well, effectively supervise others, and work well as a team member. General ledger, accounts payable, and accounts receivable expertise. Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.
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