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Bob Panic: Project Delivery, Change and Release Manager Mob: +61 (0) 424 102 60 Email: !o!

"#anic$hot%ail&co% Web: '''&!o!#anic&co% LinkedIn: a(&lin)edin&co%*#(!*!o!+#anic*6*1,-*62a* Career Summary: "I Deliver" .ringing 20 years o/ de%onstrated e0#erience in !(siness and 1echnology 2ervices cons(ltancy, #roven a!ility to #rovide c(sto%ers 'ith cons(lting and #roject %anage%ent services /or .(siness 2yste%s 31+ related #rojects& 3 a% an acco%#lished #ro/essional 'ho is a res(lts oriented, con/ident leader, hands on, #assionate, driven and (ni4(ely s)illed to #rovide the !est #roject and change %anage%ent services to %y clients& 3 a% a tea% #layer 'ho e0cels in /ast #aced environ%ents, 'or)ing colla!oratively 'ith tea%s and sel/ %anaged& 3 #osses e0cellent ver!al and 'ritten co%%(nications s)ills& 1he Personal 2ervices Catalog(e (!elo') is %y co%%it%ent to delivery and service e0cellence& 3t enco%#asses %y e0#erience and details s#eci/ic, day+to+day delivera!les, that 3 create /or the client as #art o/ %y delivery o/ cons(ltancy and advice to %y c(sto%ers thro(gh varied services incl(ding5 !(siness needs analysis, service sol(tion design, #roject readiness and )ic)o//, change and release %anage%ent and #roject delivery Education Current in progress: 1;;;5 1;;-+1;;?5 1;;45 1;;1+1;; 5 Master o/ .(siness 6 1echnology (M.1) Progra% 7 892: <ssociate Di#lo%a o/ 3n/or%ation 2yste%s + 1&<&=&> >lectronics 2ales, 2ervice Manage%ent 6 31 2(##ort Di#lo%a, <&3&1&C 2ales 6 C(sto%er 2ervice Di#lo%a + 2o(th <(stralian 2ales 3nstit(te <dvanced Certi/icate in <rchitect(ral Dra/ting + 1&<&=&> (Part 1i%e)

& Recent Career O er ie! "une #$%& ' "an #$%(: 2<P Project 1echnical C(tover Manager + 92: >d(cation De#art%ent )eli ery o er ie!: 3 a% res#onsi!le /or the %anage%ent o/ a %(lti+strea% 2<P @R*PA c(tover ((sing B><9 develo#%ent %ethodologies) /or the %(lti %illion dollar BM.R #rogra% /or Pre+Prod and Prod(ction de#loy%ents covering5 2<P 2chools =inance, 1<=> @R 6 PA and Master Data Boad se4(encing /or over 2000 schools and 12 1<=> instit(tes& <s the central 2M> /or e0tensive c(tover #lanning and e0ec(tion o/ 2<P %od(les and environ%ent code %igrations incl(ding5 >CC, .PC, .3, .:, @R and PA *eb #$%& ' "une #$%&: Progra% Change Manager + 2DMC + D(eensland @ealth )eli ery o er ie!: 3 'as res#onsi!le /or the %anage%ent o/ a 2<P ><M central centre o/ e0cellence, leading a tea% o/ /o(r o/ Pri%avera e0#erts #roviding 'orld class leading sched(ling service to over E- .illion o/ Progra%%es incl(ding 9e' @os#itals Progra%, C<R2, Progra%, F2C (Fro(#:ise to C(tloo) %igration) and FC8@& "an #$%# ' "an #$%&: <irline 2yste%s 1echnical Project Change Manager + Girgin <irlines <(stralia )eli ery o er ie!: 3 'as res#onsi!le to ens(re that the ne' Girgin !oo)ing syste%, 2a!re2onic integration 'as i%#le%ented e//ectively into the enter#rise /ro% a !(siness change 6 trans/or%ation and 313B #rocess #ers#ective& May #$$+ ' "an #$%#: Project Change and C(tover Manager 7 Cracle*9<. )eli ery o er ie!: <s the &9et Project Manager to s(##ort the E1 .illion 9e0tFen Progra% (Core .an)ing Plat/or% integration and 8.an) #lat/or%) (sing B><9 develo#%ent %ethods and 'or)ing 'ith a tea% o/ 120 ><M #roject delivery e0#erts, senior %anage%ent sta)eholders and ? #roject %anagers to deliver @R syste%s /or 9<.& 3 i%#le%ented and delivered 8.an) change %anage%ent #rocess and acted as c(tover %anager

*eb #$$, to May #$$+: 2<P Project Manager5 CitiPo'er, Po'erCor and 2P <(s9et (Gia 2atya%) )eli ery O er ie!: 3 'as res#onsi!le /or the delivery o/ 2<P sol(tions (PM*MM, =3CC, PA, .3, .PC and ><M) incl(ding 2<P <.<P develo#%ent, c(tover and de#loy%ent #lanning, sched(ling and technology change incl(ding training services /or 2<P ><M i%#le%entation to the (tilities sector in Gictoria& 3 also delivered a n(%!er o/ asset %anage%ent ele%ents, 3C1 syste%s s(##orting the 2<P ><M integration, training and #eo#le develo#%ent #rojects via %y ne'ly esta!lished PMC /or 2P <(s9et incl(ding change %anage%ent %ethodologies, Pri%avera 6 i%#le%entation, #rogra% ca#a!ility to %anage the 2(#ervisory Control 6 Data <c4(isition (2C<D<), Distri!(tion Manage%ent 2yste%s (DM2) and @2M (@igh 2#eed Monitoring) and 2<P >RP %igration& Older Career O er ie! )ec %++- to *eb #$$,: 2<P Projects Delivery Manager + .an)ing 6 3ns(rance + <23<*Paci/ic Region + 2atya% )eli ery O er ie!: 2ole contact and central acco(nta!ility /or the delivery and s(##ort /or 2<P sol(tions /or the <23< Paci/ic region .pril %++% to *eb %++-: 2<P PM*MM Change and Release Manager + 3P>H 31F + /or .@P, C0iana Fro(# and 9e'crest Mining Personal Ser ice Catalogue My Ser ice
3denti/y Iey 2ta)eholders and 2(!ject Matter >0#erts 3nitial disc(ssion and de/inition*sco#e disc(ssions& 2trategy .(siness <nalysis 2ol(tions <dvice

)escription
3 a% a highly a##roacha!le, charis%atic, dyna%ic co%%(nicator 'ho is 4(ic) to create lasting, 'in+'in relationshi#s 'ith all levels o/ %anage%ent and sta// 3 organise and lead :or)sho#s, 1ea% %eetings, one+on+one %eetings, #resentations and initiation disc(ssions 3 #rovide strategic leadershi# and advice on core !(siness #rocesses, syste%s and technology 3 %anage and lead signi/icant .(siness <nalysis and re4(ire%ent gathering 'or) 3 a% e0#erienced 'ith a n(%!er o/ technologies, 31 and !(siness syste%s, 3 #rovide agnostic, %eas(red, targeted and inde#endent advise 'ith clear !(siness !ene/its analysis and RC3 advise Co%#le0 syste%s need co%#le0 s(##ort str(ct(res, as a 20 year veteran 'ho is #assionate a!o(t s(##ort this is a )ey delivera!le that 3 'or) /or 'ith clients& My sol(tions are #ractical, 313B aligned and !est #ractice s(##ort %anage%ent sol(tions that deliver instant res(lts and e%!ed a c(lt(re o/ s(##ort into an organisation 3 s#end considera!le ti%e 'ith )ey !(siness sta)eholders to (nderstand needs, ga#s, /(t(re re4(ire%ents and doc(%ent and !(dget those o#tion in a central doc(%ent o/ re/erence 3 create, %anage and deliver highly detailed and co%#le0 !l(e#rint doc(%ents that cover every as#ect o/ the !(siness sol(tion #roviding a central %aster doc(%ent o/ re/erence and ens(re that sol(tions are develo#ed to s#eci/ication %eeting !(siness needs

My Output/s and )eli erables


:hoJs :ho Register + 2#readsheet

:or)sho# notes and /indings are in#(ts to .(siness Cases, Design and !l(e#rint doc(%ents =(t(re Directions Reco%%endation Pa#er, 2trategy Doc(%ent Conte0t Diagra%s, .(siness Process Diagra%s, .(siness Process doc(%ents :hite#a#ers, Direction Pa#ers, C#tion Pa#ers, !ene/its analysis doc(%ent, reco%%endation s(!%issions and detailed Ret(ne on 3nvest%ent (RC3) analysis /ig(res 2(##ort Design .l(e#rint Doc(%ent, 2(##ort 2trategy, 2ervice Man(als, 2ervice Catalog(es, 2ervice Matri0 and R<C3 doc(%ents, 2(##ort Contact Registers, Central Ino'ledge!ase and doc(%ent %anage%ent #rocesses, 2(##ort Process Ma##ing, 2(##ort Fa# <nalysis, 313B <ligned 2(##ort Conte0t Diagra%s& .(siness Case, .(siness Case Reco%%endations Pa#er

2(##ort design and 2ervice <rchitect(re

.(siness Case Develo#%ent

Design and .l(e#rint Doc(%ents

2(##ort Design Doc(%ent, 2yste%s 2ol(tions Design, .l(e#rint Doc(%ents

.(siness Process Doc(%ents

Project Manage%ent and delivery + PR39C>2 6 PM.CI

Project Manage%ent + Beadershi# Project Manage%ent + Fovernance 2ched(ling C(tover and Release Manage%ent

3 develo# highly detailed .(siness and 1echnology Process doc(%ents ens(ring that the )no'ledge that is in the heads o/ )ey !(siness s(!ject %atter e0#erts is acc(rately doc(%ented and %a##ed 3 deliver #roject %anage%ent services aligned to Prince2 and PM.CI standards, 3 have delivered %ajor technology #rojects /or 9<., <decco, <(stralia Post, 9e'crest Mining, 1elstra and 2atya% Project %anage reso(rces, #roject s(##ort and technical tea% reso(rces, as re4(ired and as #er individ(al #roject arrange%ents& Plan and #rocesses develo#ed /or ongoing #roject governance& 3 a% an acco%#lished Master 2ched(ler and deliver highly detailed #roject and c(tover sched(les 3 a% a #roven 1echnical C(tover %anager delivering %ajor !(siness syste%s /or .endigo .an), 9<., <H<, <MP, .an) o/ 3ndia, 2inga#ore .an), 2atya%, Girgin <irlines, Fold Coast 8niversity @os#ital, 92: >d(cation De#art%ent, 2ensis ('ireless sol(tions), 1elstra, <(stralia Post, 1he Food F(ys and <P3 (Priceline gro(#) @ighly ade#t ant the creation and revie' o/ R=DJs, R=1Js, Contract /or 2ervices, 2ervice Bevels, Contracts /or 2(##ly, Proc(re%ent 1enders and Contracts 3 have delivered signi/icant contracts /or <decco, Po'erCor, <P3 (Priceline), 2P <(s9et (2%art %eter Project)& My leading acco%#lish%ent is /or 2atya% 'here 3 revie'ed the /inal -00 #age, E100 Million 2(##ort 2ervices Contract s(!%ission /or 9<.&

2'i%lane .(siness #rocess doc(%ents, .(siness 2yste%s Conte0t Doc(%ents

Manage%ent Dash!oards, Fives and Fets, 2ched(le, Project 2trategy, Project Plan,

Project Fovernance 2trategy, Fovernance F(idelines and Processes Doc(%ent, Master 2ched(le C(tover and Release R(nsheet and Project Plans

1ender and Contract 2ervices Develo#%ent and <dvice

R=DJs, R=1Js,

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