Support the processing status of the billing document and payment information

Associates involved in returns processes can monitor customer and supplier returns business transactions with the new returns overview application. Monitoring includes the overview of all follow-up documents and the tracking of the logistical and refunding status Mass maintenance can now be performed in one step for material-relevant excise duties fields, instead of maintaining the excise duties fields in each material master record separately. This functionality enables integration of sales and distribution credit management with SAP Credit Management Improvement in control of batch selection process in delivery More flexibility and automatization Prints the delivery note for goods movement (TORG-12 form) from a billing document in sales and distribution (SD), using the standard output functions Change of batch characteristics during entry of the SD return order improves usability and speeds up entry

The system creates follow-up documents automatically, based on the settings for logistical follow-up activities and for customer refund. Order tracking enables the internal sales representative to track the status of sales orders and to provide an answer to a customer inquiry about the order status quickly. The existing POWER list, order tracking, is enhanced for individual purchasing processes. A new status for overall processing of the sales order is also available. The new overall process is built from a single status, which considers time characteristics for status determination. Sales representatives can use a TREX-based, full-text search based in the header of the sales order application to identify the customer quickly

New Features found in SAP ECC 6.0

Module Sales and Distribution

Key Features Combined information on Billing a & Payment Structured New Returns overview application

Description Support the processing status of the billing document and payment information Associates involved in returns processes can monitor customer and supplier returns business transactions with the new returns overview application. Monitoring includes the overview of all follow-up documents and the tracking of the logistical and refunding status Mass maintenance can now be performed in one step for material-relevant excise duties fields, instead of maintaining the excise duties fields in each material master record separately. Improvement in control of batch selection process in delivery More flexibility and automatization Change of batch characteristics during entry of the SD return order improves usability and speeds up entry The system creates follow-up documents automatically, based on the settings for logistical follow-up activities and for customer refund.

One Step Mass Maintenance of Excise data

Modified Batch selection Process

Batch Characteristics change

Automatic creation of follow-up documents