Académique Documents
Professionnel Documents
Culture Documents
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Social Responsibility...
an organizations obligation to maximize its positive impact on stakeholders and to minimize its negative impact includes legal, ethical, economic, and philanthropic (discretionary) dimensions
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Legal Dimension...
refers to obeying governmental laws and regulations civil law: rights & duties of individuals and organizations criminal law: prohibits specific actions and imposes fines and/or imprisonment as punishment for breaking the law
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Ethical Dimension...
behaviors and activities that are expected or prohibited by organizational members, the community, and society (not codified into law) standards, norms, or expectations that reflect the concern of major stakeholders
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Economic Responsibilities...
How resources for the production of goods and services are distributed within the social system Do you think consumers favor socially responsible companies or are they most enamored with companies that maximize profits?
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Philanthropic Dimension...
businesss contributions to society strategic philanthropy Home Depot Microsoft, Hewlett Packard, IBM Avon
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Economic Responsibility
Legal Responsibility
Social Responsibility
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Levels of CSR
Social Obligation Meet minimum regulations, do what is required by law, no more Social Responsibility Go beyond what is required by law, mitigate negative effects Social Responsiveness Proactive approach, promote positive change
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Contrast between corporate social responsibility, corporate social responsiveness, and corporate citizenship
Corporate social responsibility Origin 1920s Corporate social responsiveness 1960s Corporate citizenship 1990s Building collaborative partnerships with stakeholder groups Discovering business opportunities through partnerships Managing corporate social and financial performance
Basis
Principles of charity Demands made by and stewardship numerous social stakeholder groups Moral obligations to Practical responses society at large by businesses to corporate stakeholders Philanthropy, trustee Social programs of the publics interests
Focus
Action
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Organizational Changes Administrative learning Specialized learning Formulate Policy Identify Problem
Low
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(c) SWAFE Business Process Management Pvt. Ltd : Confidential and Proprietary Information