penguinpunk.net upgrading FLARE on an EMC CLARiiON CX4 part 2 revision 0.

synopsis The following is a simple document providing visual guidance on the process required upgrade the FLARE code on an EMC CLARiiON CX4 array.

penguinpunk.net upgrading FLARE on an EMC CLARiiON CX4 - part 2 - revision 0.1

table of contents introduction ................................................................................................................................ 3 process ...................................................................................................................................... 4 part 2 preparing for installation ............................................................................................... 4 table of figures Figure 1 - USM - System ........................................................................................................... 4 Figure 2 - USM - Software ......................................................................................................... 5 Figure 3 - USM - Software - System Software .......................................................................... 5 Figure 4 - Prepare for Installation Wizard .................................................................................. 6 Figure 5 - Verify storage environment only ............................................................................... 6 Figure 6 - Storage System Credentials ..................................................................................... 7 Figure 7 - Software Selection .................................................................................................... 7 Figure 8 - Select CX4 Bundle .................................................................................................... 8 Figure 9 - Unpacking Software .................................................................................................. 8 Figure 10 - Transferring Software .............................................................................................. 9 Figure 11 - File has been transferred ........................................................................................ 9 Figure 12 - Manual Check for Other Conditions ...................................................................... 10 Figure 13 - Server Readiness for Software Update ................................................................ 11 Figure 14 - Override HA Status for all servers warning ........................................................... 11 Figure 15 - Override HA Status for all servers ........................................................................ 12 Figure 16 - Diagnostic Information .......................................................................................... 13 Figure 17 - Collect the diagnostic information again ............................................................... 13 Figure 18 - Diagnostic Information Collection ......................................................................... 14 Figure 19 - Diagnostic Information Successfully Saved .......................................................... 14 Figure 20 - Rule Checks .......................................................................................................... 15 Figure 21 - Rule Checks Progress .......................................................................................... 15 Figure 22 - Rule Check Complete ........................................................................................... 16 Figure 23 - Rule Check Warning Information .......................................................................... 16 Figure 24 - Non-Disruptive Upgrade Delay ............................................................................. 17 Figure 25 - Finished ................................................................................................................. 17

penguinpunk.net upgrading FLARE on an EMC CLARiiON CX4 - part 2 - revision 0.1

introduction The following is part 2 in a series of simple documents aimed at providing visual guidance on the process required upgrade the FLARE code on an EMC CLARiiON CX4 array. These documents assume that a version of FLARE 30 is already installed on the array, although the steps for FLARE 29 and below are not significantly different. These documents assume that you have access to EMCs Unisphere Service Manager (USM) on a Windows platform, and that you have downloaded copies of the FLARE code, Recovery Image and Utility Partition Image. These documents are not intended as a replacement for EMCs official procedure guides, but rather should be used in conjunction with documentation available from Powerlink (http://powerlink.emc.com). You should also refer to http://www.emc.com/cx4support for customized documentation. The normal warnings and caveats apply when upgrading firmware on an array, particularly if it has data on it that is valuable to you. Backup first, and dont come crying to me if you break something.

penguinpunk.net upgrading FLARE on an EMC CLARiiON CX4 - part 2 - revision 0.1

process There are 4 basic steps to upgrading FLARE code on a CX4 array: Installing / upgrading Unisphere Service Manager (covered in part 1); Preparing for Installation (covered in part 2) Upgrading FLARE code (covered in part 3); Upgrading the Recovery Image (covered in part 4); and Upgrading the Utility Partition (covered in part 4). part 2 preparing for installation In part 1 of this series I covered the installation of USM. Youre obviously keen for more, as youre still reading. So lets get to it. In this section were going to prepare for the installation of the code on the array. Its almost as exciting as it sounds. Once youve logged into USM successfully, youll be presented with the following screen.

Figure 1 - USM - System Click on the Software tab to get to the bit about software. This includes activities that cover system software, disk firmware and downloads. For the purposes of this activity were interested in System Software.

penguinpunk.net upgrading FLARE on an EMC CLARiiON CX4 - part 2 - revision 0.1

Figure 2 - USM - Software Once you click on System Software youll be presented with three choices.

Figure 3 - USM - Software - System Software Click on Prepare for Installation and youll presented with the wizards welcome page. Or whatever its called.

penguinpunk.net upgrading FLARE on an EMC CLARiiON CX4 - part 2 - revision 0.1

Figure 4 - Prepare for Installation Wizard Select Verify storage environment only and click Next. Weve already have the software locally, so theres no need to download it again.

Figure 5 - Verify storage environment only

penguinpunk.net upgrading FLARE on an EMC CLARiiON CX4 - part 2 - revision 0.1

The array verifies that youre logged onto the array you think youre logged onto. Trust me, theres nothing worse than installing code on the wrong array at the wrong time.

Figure 6 - Storage System Credentials You now need to select the software for installation. Click on Browse.

Figure 7 - Software Selection

penguinpunk.net upgrading FLARE on an EMC CLARiiON CX4 - part 2 - revision 0.1

Select the CX4-Bundle that you downloaded at some stage previously and click Open.

Figure 8 - Select CX4 Bundle The software is then unpacked.

Figure 9 - Unpacking Software

penguinpunk.net upgrading FLARE on an EMC CLARiiON CX4 - part 2 - revision 0.1

Once the software is unpacked its transferred to the array.

Figure 10 - Transferring Software Once the software has been successfully transferred, click on Next.

Figure 11 - File has been transferred

penguinpunk.net upgrading FLARE on an EMC CLARiiON CX4 - part 2 - revision 0.1

At this stage there is a manual check required for a number of obscure conditions. Make sure you read them, theyre important.

Figure 12 - Manual Check for Other Conditions USM then goes and checks that the hosts attached to the array are capable of failover.

penguinpunk.net upgrading FLARE on an EMC CLARiiON CX4 - part 2 - revision 0.1

Figure 13 - Server Readiness for Software Update Sometimes, even though you know the servers are fine, USM wont be able to accurately gauge the readiness of the servers. Fortunately, there is an Override option, including the standard warning, available to select.

Figure 14 - Override HA Status for all servers warning

penguinpunk.net upgrading FLARE on an EMC CLARiiON CX4 - part 2 - revision 0.1

Click Next to proceed.

Figure 15 - Override HA Status for all servers There is now a diagnostic information step. I generally recommend that you let USM collect the information again.

penguinpunk.net upgrading FLARE on an EMC CLARiiON CX4 - part 2 - revision 0.1

Figure 16 - Diagnostic Information

Figure 17 - Collect the diagnostic information again Go make yourself a coffee, this will take a few minutes to complete.

penguinpunk.net upgrading FLARE on an EMC CLARiiON CX4 - part 2 - revision 0.1

Figure 18 - Diagnostic Information Collection Once the diagnostic information has been successfully saved to the repository, click Next.

Figure 19 - Diagnostic Information Successfully Saved

penguinpunk.net upgrading FLARE on an EMC CLARiiON CX4 - part 2 - revision 0.1

There are a number of rules that are then checked. If any of the checks fail, therell be an option to fix it. If it cant be fixed by USM, you should already be aware of it and talking with your service provider about getting it sorted out before you do the code upgrade.

Figure 20 - Rule Checks

Figure 21 - Rule Checks Progress

penguinpunk.net upgrading FLARE on an EMC CLARiiON CX4 - part 2 - revision 0.1

If there are only warnings, you can proceed with the installation. This is assuming that youre comfortable that the warnings are nothing to worry about.

Figure 22 - Rule Check Complete

Figure 23 - Rule Check Warning Information

penguinpunk.net upgrading FLARE on an EMC CLARiiON CX4 - part 2 - revision 0.1

At this point it is necessary to select the NDU delay. I suggest you leave this at the default unless you have a good reason to change it. Click Next to continue.

Figure 24 - Non-Disruptive Upgrade Delay Congratulations, youre all done! Click Finish to finish this part of the process.

Figure 25 - Finished