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Understand the standard & gain from the knowledge.

ISO 9001 : 2008 ( in a nutshell)nutshell)-

ISO 9001:2008 IN A NUTSHELL :FOR EDUCATION SECTOR

:
:
.
ISO

ISO 9001:2008
9001:
2008
Clause Title

Clause

4.1

QMS (Quality
Management System)

.


.
(
)

4.1

QMS
(Quality Management
System)

( , )
.
.

4.2

4.2.3

(Documentation
Requirements)

. , ,

.

, , (
)

.

. /
.

(Document
Control)

4.2.4

(Control Of
Records)

6.

5.2

(Customer Focus)

7.

5.3

8.

5.4.1

(Quality
Policy)

/


. .
,

(Quality

.
.

. ISO 9001
Insitution
.

Objectives)

9.

5.4.2

QMS

10.

5.5.1

Planning)

(Responsibility &
Authority)

Morning star 9847041681

Translated by G.Eswari

(QMS

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11.

5.5.2

(Management
Representative)
(MR)

.
. ISO
9001 ,
MR
()
. MR .

12.

5.5.3

(Internal

. ,
.

13.

5.6

(Management
Review)

QMS ?
.
.

.

Communication)

14.

(Resource

/
.

15.

6.2.2.

,

.

.
.

Management)

(Competence
Awareness &
Training )

16.

6.2.2.

(Competence
Awareness &
Training )

17.

6.3

(Infrastructure)

,
, Laboratories []
.

18.

6.4

, ,
,
/
.

19.

7.1

(Planning of

20.

7.2.2

(Customer

[.Lesson Plan]
, .
7.3 . Blue Print
.[ ]

.
/ /
.

(Work Environment)

Educational service)

requirement review)

21.

7.3

(Design
control)

22.

7.4

(Purchasing)

Morning star 9847041681

Translated by G.Eswari

,


.
Supplier (guest
Lecturer)


.
,
, ,

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5/7/2013

25.

7.5.3

(Identification &
Traceability)

.
/
,

. ,

.
. (
)
. ,
,
.


.
.

26.

7.5.3

(Identification &
Traceability)

,
.
. .
.

27.

7.5.4

28.

7.5.5

(Customer property)

(Preservation of
product)

29.

7.6.

.
.

. .
, ()
.
a) .
b)
.

30.

8.2.1

31.

8.2.2.

(Internal audit)

32.

8.2.3

(Monitoring &
Measurement of process)

33.

8.2.4

(Monitoring &

34.

8.2.4

(Monitoring &

23.

7.5.1

(Control of production &

Service provision)

24.

7.5.2

(Validation of
processes)

(Control of monitoring &
measuring devices)

(Customer satisfaction)

Measurement of product)

Morning star 9847041681

Translated by G.Eswari

?
Industries) .
.
.

.
.
.
,
, NCR
.

.

.
Assignments Projects

.
(Progress Card)
.
,

.

morningcool@gmail.com
5/7/2013

Measurement of product)

35.

8.2.4

(Monitoring &

/ Course /
.

. -
.

.

1. - -
2. - -
3. - -
4. - -

Measurement of product)

36.

8.3

(Control of
nonconforming product)

37.

8.4

38.

8.5

,
/

. 8.3-
.

39.

8.5.2

.

. -

. 8.3-
.

( Analysis of Data)

(Improvement )

(Corrective action )

40.

8.5.3

(Preventive action)

. - ,

1. PDCA Cycle
2.
.
3.
.
4. .
5. :-
[]
-
-
-
-

Morning star 9847041681

Translated by G.Eswari

morningcool@gmail.com
5/7/2013