Regional Distrito Capital

Centro de Gestión de Mercados, Logística y

Tecnologías de la Información

MANTENIMIENTO DE EQUIPOS
DE CÓMPUTO

JUAN DAVID GONZALEZ BARRETO

40093

Teleinformática

2009
 Sistema de Gestión
de la Calidad Regional Distrito Capital Fecha:
Centro de Gestión de Mercados, Logística y
Tecnologías de la Información 20 DE SEPTIEMBRE
DEL 2009
MANTENIMIENTO DE EQUIPOS DE COMPUTO

Control del Documento

Nombre Cargo Dependencia Firma Fecha

Centro de Gestión de
20 DE
Juan David González Mercados, Logística y
Autores Alumno SEPTIEMBRE
Barreto Tecnologías de la DEL 2009
Información
Centro de Gestión
de Mercados, 20 DE
Revisión Ing. Luís redondo Instructor Logística y SEPTIEMBRE
DEL 2009
Tecnologías de la
Información

Juan David González Barreto

40093
Sistema de Gestión
de la Calidad Regional Distrito Capital Fecha:
Centro de Gestión de Mercados, Logística y
Tecnologías de la Información 20 DE SEPTIEMBRE
DEL 2009
MANTENIMIENTO DE EQUIPOS DE COMPUTO

CompTIA A+ DEPOT TECH 220-604

Question 1

A technician needs to test a power supply but does not have a dedicated
power supply tester. Which of the following tools could be used to test a
power supply's output?

A. Digital multi-meter
B. Loop-back plug
C. RJ-45 crimper
D. CAT5 tester

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Question 2

Which of the following types of disk arrays provide the most fault tolerance?

A. Striping
B. Mirroring
C. Extending
D. Spanning

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Question 3

A customer reports that their laptop's screen has suddenly become dim and
barely readable. The video output is correct when the laptop is hooked up to
an external monitor. After verifying that all user settings are correct, which of
the following components should be replaced first to attempt to repair the
problem?

A. Graphics controller
B. Inverter board
C. Video memory
D. Motherboard

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Question 4

Juan David González Barreto

40093
Sistema de Gestión
de la Calidad Regional Distrito Capital Fecha:
Centro de Gestión de Mercados, Logística y
Tecnologías de la Información 20 DE SEPTIEMBRE
DEL 2009
MANTENIMIENTO DE EQUIPOS DE COMPUTO

A technician is upgrading the memory on a laptop that has a front-side bus

speed of 400MHz. Which of the following memory module types has the
minimum data transfer rate necessary to support this upgrade?

A. PC2700
B. PC2100
C. PC3200
D. PC1600

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Question 5

Which of the following is the maximum number of devices that may be

connected to a single USB port?

A. 4
B. 63
C. 127
D. 511

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Question 6

When a screw is dropped inside a printer during a repair, which of the

following tools should be used to retrieve the screw?

A. Chip extractor
B. Vacuum
C. Extension Magnet
D. Long needle-nose pliers

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Question 7

A work order states that a laser printer is not properly affixing toner to paper.
After the paper comes out of the printer, the toner falls off of the page. The
user has changed the toner cartridge twice with no improvement in print
quality. Which of the following is most likely the cause?

Juan David González Barreto

40093
Sistema de Gestión
de la Calidad Regional Distrito Capital Fecha:
Centro de Gestión de Mercados, Logística y
Tecnologías de la Información 20 DE SEPTIEMBRE
DEL 2009
MANTENIMIENTO DE EQUIPOS DE COMPUTO

A. The imaging drum is not fully discharging.

B. The fuser is malfunctioning.
C. The primary corona wire is receiving no power.
D. The laser scanner is defective.

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Question 8

A technician is working on a laser printer. After printing several pages to

replicate the problem, the technician unplugs the printer and begins repairs.
Which of the following should the technician avoid touching to keep
themselves from being burned?

A. Separation pad
B. Pickup roller
C. Drum
D. Fuser

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Question 9

A technician is about to service a computer. Which of the following steps

should they take first?

A. The technician should disconnect the hard drive to avoid file corruption.
B. The technician should open up the case with a properly sized screwdriver
to avoid stripping the screws.
C. The technician should move the computer to a carpeted area to avoid
impact damage.
D. The technician should put on an anti-static strap to avoid electrostatic
discharge (ESD) damage.

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Question 10

When the fan in a power supply fails, which of the following actions should be
taken?

A. Replace the fan inside of the power supply.

Juan David González Barreto

40093
Sistema de Gestión
de la Calidad Regional Distrito Capital Fecha:
Centro de Gestión de Mercados, Logística y
Tecnologías de la Información 20 DE SEPTIEMBRE
DEL 2009
MANTENIMIENTO DE EQUIPOS DE COMPUTO

B. Add an external cooling device.

C. Repair the fan inside of the power supply.
D. Replace the power supply.

Juan David González Barreto

40093