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Distribution consists of bringing the goods from the producer to the consumer or
customer with the help of various types of traders.
- First the wholesaler, who acts as a middleman between the producer and the retailer;
he buys and sells the goods in bulk, and usually takes responsibility for transport and
warehousing or storing / stocking in a warehouse. Wholesalers are eliminated in factory
outlet stores* which are spreading throughout the USA and Europe.
- Second the retailers:
a) Small independent shopkeepers who may be helped by shop-assistants; sometimes
they are franchised (authorised to market the products of a producer under its brandname or trademark: for instance Benetton of Italy)
b) Chain-stores which are more or less specialised: e.g. W.H. Smith and Sons for papers,
books and stationery, Boots for pharmaceutical and health products (along with other
small articles) in Britain; Baskin-Robbins for ice-creams in the USA.
c) Huge department stores (e.g.: Selfridges in London, Macys, Sears & Roebuck, J.C.
Penney, in the USA), where a wide range of articles is sold in various departments: e.g.
the mens wear department, the toy department, the furniture department, the
sportswear department, etc.
d) Self-service stores: High-Street supermarkets, so called because they are situated
in town centres (e.g.: Sainsburys, Safeway in Britain), are facing the growing
competition of superstores often situated out-of-town because the land is cheaper; the
biggest ones in Britain are Tesco or Asda, and they have many branches. In the USA,
Safeway, Stop & Shop are well-known chains of supermarkets.
More and more shops and supermarkets are concentrated in shopping centres, or malls,
with large parking facilities.
e) Customers do not always have to go out to do their shopping; they can make their
purchases from home, thanks to mail order. Sears & Roebuck in the USA, one of the
largest distributors, is also a major mail-order firm and its enormous catalogues are
famous. In Britain, Empire Stores is the British counterpart* of La Redoute.
Glossary: 1. factory outlet store: magasin dusine 2. counterpart: homologue
A READING COMPREHENSION
I./ Are the statements below are right ( R ) or wrong ( W ). Justify your answers,
referring to the text. (02 pts)
1- Superstores are usually found in town centres.
Right Wrong
.
4- There are many different retail outlets in shopping malls.
Right Wrong
.
6- What allows you to make your purchases from home?
....
III./ In the text, what do these underlined words refer to ? (01 pt)
9- so called: .....
10- ones: .
IV./ Complete the chart below, from your understanding of the text. (03 pts)
Distribution interveners Functions
Types
11- bulk buying and selling
Wholesalers
12- ......................................
13- ......................................
14- ................................................
Retailers
15- ................................................
16- ................................................
17- ................................................
18- mail-order firms
V./ Summarize the text at 1/10th of its length (around 32 words). (02 pts)
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B LINGUISTIC COMPETENCE