Finacle Core Banking Solution

ACCELERATE INNOVATION.
Strengthen your core.
www.infosys.com/fnacle
Universal Banking Solution | Systems Integration | Consulting | Business Process Outsourcing
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he financial services industry has undergone great
transformation. Mergers, consolidation, expansion, shifting
customer preferences, and a continuously evolving complex
regulatory environment are just some of the issues on the minds
of bankers worldwide. With change coming this rapidly, banks
must quickly embrace the new world order and accelerate
growth to stay a step ahead of the competition.
Banking leaders understand that technology is critical for
business growth. And many are burdened with disparate
core systems added piecemeal, over time, and developed on
obsolete technology. These legacy systems are simply not
equipped to readily respond to change. However, bankers,
having grown weary of lengthy deployments and the ensuing
business disruption, have lost enthusiasm for transformation.
Yet, the need to modernize the organization remains as
compel l i ng as ever. A pai n-free approach to banki ng
transformation, with an adaptive solution at the core, will prove
invaluable for banks looking to gear themselves for tomorrow.
Is your bank
ready for
tomorrow?
T
Finacle core banking
Comprehensive ofering to support growth
Finacle core banking solution is a comprehensive,
integrated, yet modular and agile business solution,
addressing all the core needs of banks, in easy-to-
confgure modules. Finacle provides all the building
blocks of business functionality enabling users to
confgure products and processes fexibly in order to
Finacle has a layered Service-Oriented Architecture
(SOA), STP capabilities, Web-enabled technology,
and supports true 24 X 7 operations, so banks can:
Create a diferentiated and unique customer
experience: The Finacle core banking solution
enables banks to provide a hassle-free and
unifed banking experience to customers thats
personalized to their needs.
Expand product oferings: With a robust and
comprehensive core solution, banks can expand
product oferings on demand and stay ahead in a
competitive marketplace.
Configure bundled product suites: The
modular nature of our solution allows banks to
easily confgure bundled product suites to cater to
the growing demands of todays customers.
Ofer diferential pricing: This is not an option but
a need for banks today and our solutions gives
banks the flexibility to offer differential pricing.
adapt to a dynamic environment. With a 360 degree
single source view into customer accounts, banks
can empower customers with relevant information
and delight them with the right oferings, presented
at the right time through the right channel.
Generate right-sell opportunities: Finacle core
banking solution enables a phased, strategic
approach in generating right-sell opportunities.
Eliminate data redundancy: Our core banking
solution helps banks build a master data system
that consolidates all customer and product data
and eliminates redundancy.
Increase the productivity of frontline staff:
Automation and ease-of-operation lends itself to
increase in productivity.
Comply with emerging global regulations:
Compliance is every banks concern. With our
solution banks can rest assured of being compliant
with growing regulations.
Manage growth with proven scalability: The
solution is designed to be scalable and support
your pace of growth.
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Functional architecture
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Standing Orders
Bill Payments Liquidity Management Clearing Referral
Sweeps / Pooling Payment Systems Limits / Collaterals
24/7
Integration Framework
Reporting Audit Multi - Calendar Scheduler
Purge Access Control
Multi-lingual Finacle Studio Single Sign On
Workfow (BPEL)
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Enterprise Customer Information
Origination Marketing Sales Service Interaction
Communication
Channels
Knowledge
Base
360 Degree
View
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Consumer Banking
Consumer Banking and Wealth Management Corporate Banking and Trade Finance
Wealth Management Solution
Saving & Checking
Insurance Structured Products Mutual Funds
Retail Loans
Mortgages Islamic Banking
Time Deposits
Corporate Banking
Trade Finance
Current / Overdrafts
Forward
Contracts
Export / Import
Financing
Guarantees
Syndication
Securitization Islamic Banking
Commercial Lending
Documentary
Credits Equities Bonds
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General Ledger Multi-Currency Transaction Manager
Interest / Tax
Inventory Channel Rules Discounts / Preferential Pricing
Exchange Rates Bank Management Fees / Charges
Signature Verifcation
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Key modules
Enterprise customer information
When more is known about customers - their
demographics, fnancials, preferences, and the
relationship they already have with a bank banks
are in a position to ofer them the right solutions at
the right time.
Finacle enables banks to create and maintain
a single source of customer truth enterprise
customer information fles, across multiple host
systems including Finacle. This helps manage the
various lifecycle stages in a relationship with the
customer and access comprehensive segmentation
information, all through a unifed view.
Flexible and user-defnable templates support KYC
and AML compliance mandates.
Consumer fnance
As consumers ask for new products, banks can
leverage the fexible product defnition capabilities
of Finacle to create new offerings and target
campaigns exactly where they are most relevant.
Each product can be associated with a wide range
of properties and then bundled meaningfully
based on customer input.
Oferings such as savings and checking accounts,
and provision for personal and auto fnance are
easily supported. Multi-layered productsstructured
deposits, multi-currency accounts, top-up deposits,
master term deposits, top-up loans, revolving loans
and securitizationcan be added as needed.
Customer analytics
Any business can beneft from holistic customer
analytics through insightful business reports and
rigorous statistical models. This can be leveraged to
strengthen customer engagement and diferentiate
the service experience.
The customer analytics module supports operations
with comprehensive intelligence, ranging from
data acquisition to reporting and analysis,
leveraging quantitative modeling techniques
and multi-dimensional reporting. It provides
critical information such as customer attrition
scores or proftability measures to help develop
a clear picture of the customer. This information
can also be extended to front-end applications or
combined with online tacit information to help
make timely and efective decisions. There is also
the fexibility to pick and choose specifc customer
analytics functions, relevant to the business, across
the customer life-cycle stages of acquisition,
development, and retention.
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Clari5
This module leverages a real-time intelligent
conversation and interaction management engine
called Clari5 to add conversational tacit intelligence
to customer interactions in real-time. It not only
displays ofers that may interest customers but
also factors new information in real-time, adjusts to
prompts, and intelligently participates in customer
interactions simulating real human conversation.
It helps assimilate structured, unstructured, real-
time, and ofine information about customers,
across multiple channels and interactions. It has
the embedded intelligence to remember behavior,
make assumptions, understand contexts, seek
answers, and answer queries as well. The result?
All customer interactions are contextual and
personalized.
Wealth management
High net worth individuals and the mass afuent
represent a key growth area for many banks. Finacle
supports rule-based commission confguration
and redemption, relationship-based pricing,
customized customer communication, and a wide
range of related properties for structured products,
insurance products, bonds, and mutual funds.
The wealth management module is tightly
integrated with Finacle core banking and CRM
solutions ensuring unique customer definition,
unified customer portfolio view, and seamless
transacti on processi ng for the banks ver y
important high net worth customers.
Islamic banking
Ofer Shariah-compliant products to customers and
address their needs for Islamic banking along with
international offerings. Get started by initiating
Islamic banking as an add-on product ofering in a
branch of choice and eventually convert the entity
to an independent Islamic banking unit, if required.
Finacle Islamic banking solution is developed from
incisive insight into the Middle East, Far East and
European markets, and is truly geared to address
region-specifc Islamic banking requirements.
Corporate banking
From simple products such as overdrafts and
cash-term l oans to compl ex ones such as
securitization and syndication, this module presents
a powerful range of oferings for corporate banking.
It includes commercial lending essentials such as
multi-currency disbursements and repayments,
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fexible and varied interest rate setup, commitment
fee setup, crystallization, amortization, and debt
consolidation.
Finacle maintains the corporate customer information
files, corporate deposits, commercial lending,
corporate origination and corporate payments with
comprehensive liquidity management, sweeps
and pool facilities. Its multi-currency enabled
centralized limits and collateral function lets banks
monitor both collateralized lending and online
exposure.
Trade fnance
This module presents an end-to-end solution
for the trade fnance needs of a bank. It is fully
integrated with the payment system and exchange
rate setup, and supports multicurrency processing
of trade products such as:
Documentary credit
Forward contract
Import and export fnancing
Letter of guarantee
Functional services
Reusable business components
Finacle core banking ofers a wide range of
mainstream and bank-defnable services that help
banks diferentiate oferings by creating uniquely
bundled products and services, such as:
Standing orders integrated with payment
systems, enabled for multi-currency, with auto-
execution capabilities
Liquidity management supporting notional
pooling and target balancing structures
Feature-rich bill payment that supports multi-
currency payments and collections
Users can defne which business-enabler
functions of Finacle core banking to turn on,
and then reuse these across various functions,
such as:
Interest rate support for defnition of diferential
and slab-based interest rates
Rule-based Signature Verifcation System (SVS)
Exchange rate structures with multi-tiered
defnitions
Tax structure defnition and application of
withholding tax for defned events
Event-based charges with provisions for online
and batch collection of charges
Remittances ofering comprehensive inter-bank
and intra-bank funds transfer
Payments enabled for Straight Through
Processing (STP)
Flexible and feature-rich clearing services that
support both paper-based and image-based
clearing
Automated exception and approval
management with referrals for fnancial and
non-fnancial exceptions
Support for preferential pricing and discounts,
both ad hoc and based on customer segments
Inventory management
Elaborate channel rules and channel-based
diferential pricing for charges and interest
Rebates, clawbacks, subsidies, planned
prepayments and multi-source repayment
confguration capabilities for retail loans
Direct Selling Agent (DSA) features with
capabilities for sub-DSA, turnover and
commissions calculations
Extensive framework for bank management with
user defnition capabilities, audit trail features,
reporting and exception management
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Accounting backbone
Finacle core banking has a built-in integrated
fnancial and accounting management system
with multicurrency support, that efectively serves
banks with multiple branches and proft centers.
The integrated general ledger module supports
real-time online updating of transactions and
allows real time generation of statements that
show the banks fnancial position. At the same
time, the transaction manager auto-generates all
batch and online transactions while processing
large transaction volumes, complete with validations
and defned checks.
Infrastructure
Finacle core banking empowers users with a wide
range of utilities to enhance operational efciency
and facilitate ease of use. These include:
24 x 7 capabilities to operate round-the-clock
through branches and channels even during
batch job execution and day-end operations
Integrated, secure, and scalable reporting
infrastructure
Ease of integration with industry standards-
based framework to integrate with existing and
external systems
Single Sign On (SSO) for uniform and common
authentication
Sophisticated security management at application,
database, and user levels with built-in checks and
role-based access
Support for multiple calendars such as Gregorian,
Hijri and Buddha
A Batch Job Scheduler (BJS) to automate invocation,
execution and monitoring of batch jobs at defned
schedules
BPEL/BPML based workflow for automation of
sequential business processes with reduced
manual intervention
Finacle Studio to create bank defnable business
rules and logic for behavior and outcome of
business events
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Business benefts
Create diferentiated products easily
Finacle core banking ofers an unlimited palette of
features to design and deploy products for diferent
market segments. Its product bundling capabilities
provide the latitude to create offerings with
diferentiated features. With Finacle, bankers can
ofer diferential pricing, set up channel rules, and
easily customize oferings across market segments.
Right-sell to customers efectively
The Enterprise Customer Information File and
CRM capabilities in Finacle ofer a unifed view of
the customer across the entire solution and across
multiple back-end applications, letting users
view the customer from a completely informed
perspective. This information lets banks forge
more meaningful relationships with customers
and aggressively explore right-sell opportunities.
Adapt to change quickly
The SOA allows the banks IT team to make changes
without touching the base code ensuring minimal
vendor dependency, lesser operational risk, and
faster adaptability to changing business conditions.
Increase operational efciency and
productivity
Finacle core banking supports business event
automation and process orchestration, eliminating
manual tasks and reducing process time. The
elimination of error and data redundancies results
in increased branch productivity, and Straight
Through Processing (STP) that, in turn, reduces
turnaround and processing time, increases output
and speeds up response to customers.
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Finacle helps build tomorrows bank
Finacle from Infosys partners with banks, the world over, to accelerate
innovation and unlock the value levers of their business; enabling them
to create and launch new products and services faster, increase right-sell
efciencies and delight customers, while optimizing processes to support
agile and cost efcient operations.
Bring customers to tomorrows bank with Finacle core banking.
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Finacle from Infosys partners with banks to transform process, product
and customer experience, arming them with accelerated innovation
that is key to building tomorrows bank.
About Finacle
2012 Infosys Limited, Bangalore, India, Infosys believes the information in this publication is accurate as of its publication date; such information is subject to change without notice. Infosys
acknowledges the proprietary rights of the trademarks and product names of other companies mentioned in this document.
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