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  • OPDSurveyResultsPresentation12 16 13 01s 2

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    RecordTrac - City of Oakland
    20 vues18 pages
    Cee Belue Personnel Manager Confidential and Proprietary average number of responses Retention Customer Service Truth Communication Tng, Education and Career Work Environment Value / recognition 0 50 100 79 77 105 105 93. 98. 113 150 200 250 300 288 288 335. 350 400 236 230 321 322 Non-Sworn Yes No cee belue personnell manager Confidential and Proprietary feel valued by your department? do you believe commanders /

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    Cee Belue Personnel Manager Confidential and Proprietary average number of responses Retention Customer Service Truth Communication Tng, Education and Career Work Environment Value / recognition 0 50 100 79 77 105 105 93. 98. 113 150 200 250 300 288 288 335. 350 400 236 230 321 322 Non-Sworn Yes No cee belue personnell manager Confidential and Proprietary feel valued by your department? do you believe commanders /

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    Attribution Non-Commercial (BY-NC)
    Téléchargez comme PDF, TXT ou lisez en ligne sur Scribd
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    20 vues18 pages

    OPDSurveyResultsPresentation12 16 13 01s 2

    Transféré par

    RecordTrac - City of Oakland
    Cee Belue Personnel Manager Confidential and Proprietary average number of responses Retention Customer Service Truth Communication Tng, Education and Career Work Environment Value / recognition 0 50 100 79 77 105 105 93. 98. 113 150 200 250 300 288 288 335. 350 400 236 230 321 322 Non-Sworn Yes No cee belue personnell manager Confidential and Proprietary feel valued by your department? do you believe commanders /

    Droits d'auteur :

    Attribution Non-Commercial (BY-NC)
    Téléchargez comme PDF, TXT ou lisez en ligne sur Scribd
    Signaler comme contenu inapproprié
    sur 18

    Employee Feedback Survey

    October 2013
    Total available to participate Sworn Participated in survey: Total available to participate NonSworn Participated in survey: Multiple Choice Format Short Answer 114 (45%) (yes or no) 338 (57%) 252 597

    Cee Belue Personnel Manager

    Confidential & Proprietary

    Average Number of Responses


    Retention Customer Service Truth Communication Tng, Education & Career Work Environment Value/Recognition 0 50 100 79 77 105 105 93.4 98.3 113 150 200 250 300 288 288 335.3 350 400 236 230 321 322

    NonSworn Sworn
    Cee Belue Personnel Manager | Confidential & Proprietary

    Feel valued by your Department?

    Cee Belue Personnel Manager

    Confidential & Proprietary

    Feel valued by the Citizens?


    Sworn

    186

    148

    Yes No

    Cee Belue Personnel Manager

    Confidential & Proprietary

    Feel valued by City Government?

    Cee Belue Personnel Manager

    Confidential & Proprietary

    Understand the priorities of the Police Department?

    Cee Belue Personnel Manager

    Confidential & Proprietary

    Have a good understanding of the job of your Supervisor?

    Cee Belue Personnel Manager

    Confidential & Proprietary

    Do you believe supervisors treat employees fairly?

    Cee Belue Personnel Manager

    Confidential & Proprietary

    Do you believe commanders/managers treat employees fairly?

    Cee Belue Personnel Manager

    Confidential & Proprietary

    Feel valued by your Department?

    Cee Belue Personnel Manager

    Confidential & Proprietary

    10

    Feel valued by the Citizens?

    Cee Belue Personnel Manager

    Confidential & Proprietary

    11

    Feel valued by City Government?

    Cee Belue Personnel Manager

    Confidential & Proprietary

    12

    Understand the priorities of the Police Department?

    Cee Belue Personnel Manager

    Confidential & Proprietary

    13

    Have a good understanding of the job of your Supervisor?

    Cee Belue Personnel Manager

    Confidential & Proprietary

    14

    Do you believe supervisors treat employees fairly?

    Cee Belue Personnel Manager

    Confidential & Proprietary

    15

    Do you believe commanders/managers treat employees fairly?

    Cee Belue Personnel Manager

    Confidential & Proprietary

    16

    Key Points
    Need more recognition
    Department Citizens City Government

    Initiate facility and equipment improvements Develop more training on computer programs Communication is at a satisfactory level Need to improve the transparency of leaders
    Cee Belue Personnel Manager | Confidential & Proprietary

    17

    Key Points
    Improve response time for customer service Improving the morale is the #1 priority Increase pay and benefits to retain employees

    Cee Belue Personnel Manager

    Confidential & Proprietary

    18

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