Académique Documents
Professionnel Documents
Culture Documents
ZANZIBAR
October, 2004
TABLE OF CONTENTS
CONTENTS PAGE
4.0 Aim 14
4.1 Objectives 14
4.2 Priority Areas 14
4.2.1 HRH Medium Term Plan Advocacy and Promotion 15
4.2.2 HRH Development 15
4.2.3 Retention 15
4.2.4 Quality Care at all Levels 15
4.2.5 HRH Data Base 16
4.2.6 Capacity Building for the College of Health Sciences 16
10.0 Assumptions 32
10.0.1 Existence of training facilities 32
10.0.2 Availability of staff 32
10.0.3 Recruitment, transfer and retrenchment procedures 32
10.0.4 Support from senior management, development partners
and politicians 32
10.0.5 Strengthening of Department of Policy and Planning 32
10.1 Risks 33
10.1.1 Constrained resource base of the government 33
10.1.2 Political environment 33
10.1.3 Competitive labour market 33
10.1.4 Slow progress in the implementation of Public Sector Reforms 33
ANNEXES
The Revolutionary Government of Zanzibar continues with the implementation of ZPRP, whose
overall objective is to eradicate poverty and promote the well - being of her people.
All developing countries emphasize the poverty reduction policy and strategies in different
sectors (through chosen productive employment and the provision of basic social services
including quality health care delivery through knowledge, skills and right attitude of their human
resource as a basis for increasing productivity and overall human development).
The status of health in any country is a useful indicator of human development and therefore the
poverty levels. The implication of this fact is that health care services must be made accessible
(on an equitable basis) to all Zanzibar. In addition, it must respond or be relevant to the needs of
all persons in Zanzibar on other words the Health system must be seen to function optimally: for
this to happen Human Resource for Health Development is a critical element.
The Human Resource for Health Development Plan emphasizes on improving quality of health
care by providing the right number of health worker in the right place, at the right time, with the
right skills and motivation in line with Zanzibar Health Sector Reform guidelines.
The aim of the plan is to build HRH management capacity at district and higher-level
institutions/organizations and to strengthen the mechanism for productivity and proper utilization
of available HRH plan through integration of HMIS database with the MOH&SW.
However, the success of implementation of the HRH Plan depends on the cooperation and or
collaboration with all stakeholders including other government ministries and departments,
partners/donors and more critically, the community, which is the ultimate consumer of the health
services.
It is on this note that I invite wide participation and commitment to make this plan successful in
contributing to strengthening Zanzibar’s health system. I encourage every one to take this
document seriously as it has the full backing of the Ministry of Health and Social Welfare and
the Revolutionary Government of Zanzibar in general.
It is a homegrown initiative based on our problems and needs with interventions that will have
far reaching implications for the health of our people and the development of Zanzibar as a
whole. Together we can make a difference.
ii
ACKNOWLEDGEMENT
This HRH Medium Term Plan is a result of a collaborative activity between local experts of the
Ministry of Health and Social Welfare and Consultants, Advisor and Officials from WHO,
CEDHA, Ministry of Health Tanzania Mainland and the President’s Office, Planning and
Privatisation Dar-es-Salaam.
On behalf of the Ministry of Health and Social Welfare, I would like to thank all people who
played a vital role in preparing this HRH Plan.
Their contributions were extremely valuable in helping us develop the features and content of the
document.
Last but not least, I would like to thank all Zanzibar Human Resource for Health team members
who spared their time to ensure the completion of this document.
Cooperating partners’ ideas that enriched our policy documents, strategic plans and frameworks
have greatly influenced the concepts and outlined strategies in this plan. It is our hope that
partners’ contributions in terms of ideas to improve the document and commitment to move it
forward shall be forthcoming to enable achievement of our common goals in health
development.
iii
ABBREVIATIONS
ADO - Assistant Dental Officer
AMO - Assistant Medical Officer
BSc - Bachelor of Science
CEU - Continuing Education Unit.
CHN - Community Health Nurses
CHS - College of Health Science
CO - Clinical Officer.
CSO - Civil Society Organization
CT - Computerised Tomography
DCO - Diploma in Clinical officer
DDS - Doctor of Dental Surgery
DDT - Diploma in Dental Therapist.
DEHS - Diploma in Environmental Health Sciences.
DGNM - Diploma in General Nursing and Midwifery
DGNP - Diploma in General Nursing and Psychiatry
DHMT - District Health Management Team
DMU - Drugs Management Unit
DNA - Diploma in Nursing Anesthetist
DPT - Diploma in Pharmaceutical Technician.
HMIS - Health Management Information System
HPMS - Health Personnel Management System
HRH - Human Resources for Health
HS - Hospital Secretary
MD - Doctor of Medicine
MMED - Master of medicine
MMH - Mnazi Mmoja Hospital
MO - Medical Officer
MOH&SW - Ministry of Health and Social Welfare
MSc - Master of Science
MTEF - Medium Term Expenditure Framework
NACTE - National Council for Technical Education
NCD - Non-Communicable Diseases
iv
OPD - Out Patient Department
PHC - Primary Health Care Centre
PHCU - Primary Health Care Unit
PhD - Doctor of Philosophy
PHNB - Public Health Nurse B
SASE - Selective Accelerated Salary Enhancement
SWOT - Strengths, Weaknesses, Opportunities and Threats
TB - Tuberculosis
ZHMT - Zonal Health Management Team
ZHSR - Zanzibar Health Sector Reform
ZPRP - Zanzibar Poverty Reduction plan.
v
EXECUTIVE SUMMARY
The Situation Analysis Study identified problems in a number of areas including HRH planning,
management, HRH development, HRH quality in relation to performance and HRH financing.
The HRH Policy was formulated to address the issues raised in the Situation Analysis Study and
the previous study conducted by the African Development Bank.
This five year HRH Plan has tried to translate some of the concerns addressed in the HRH Policy
and the Situation Analysis Study into implementable activities in eight priority areas, namely:
HRH Medium Term Plan, HRH Development, Retention, Quality Care at all levels, HRH Data
Base, Capacity Building for the College of Health Sciences (CHS), Mnazi Mmoja as a Referral
Hospital and Monitoring and Evaluation. The main aim of the plan is to develop the HRH by
improving their skills and management capacity that will ensure provision of quality health
services.
The Five-year HRH Plan is estimated to cost US $ 6,438,220, and its breakdown per Priority
Area is as follows:
HRH Development has taken the lion’s share of the total estimate (72.3 per cent). This is
justifiable because this priority area deals with the development of staff of the primary and
secondary levels of health care, which constitute the majority of workforce in health care
delivery.
The Medium Term Plan will require an annual average budget of US $ 1,287,644.
INTRODUCTION
Zanzibar comprise of two main Islands, Unguja and Pemba. Unguja Island covers an
area of about 1464 square kilometers and Pemba Island covers an area of about 864
square kilometers. There are five administrative regions, three in Unguja and two in
Pemba island which are subdivided into 10 districts and more than 230 Shehias, the
lowest administrative level of the government structure.
After the 1964 revolution, Zanzibar joined with the then Tanganyika to form the United
Republic of Tanzania. Zanzibar maintains its own government and is directly responsible
for all non-union affairs, including health services.
1.1 Demography
According to the 2002 Population and Housing Census, Zanzibar has a total population of
984,625 people with an annual growth rate of 3.1%1. Unguja has a population of
622,459 and Pemba has 362,166. Viewed from a gender perspective, the female
population is 502,006 while the male population is 482,610. Zanzibar is one among the
highest densely populated areas in Africa with about 370 people per square kilometre.
However, urban centres such as Zanzibar town, which is the capital of the country, have
higher density rates.
Health service in Zanzibar is organized through 118 Primary Health Care Unit
(PHCU’s), 4 Primary Health Care Centre (PHCC), 3 district hospitals, Mental,
Mwembeladu Maternity home, and Mnazi Mmoja Referral Hospital.
The life expectancy at birth for Zanzibar was estimated to be 48 years by 2002. The
infant mortality rate for Zanzibar is estimated at 83 per 1000 and for children below five
years mortality is 114.3 per 10002. Maternal mortality rate is estimated at 377 per
100,0003 live births, and continues to be high despite the numerous health service
delivery interventions.
Periodic cholera outbreaks with marked fatalities have also been documented. Like many
of the Sub-Saharan African countries, Zanzibar has also experienced slight rise of the
cumulative HIV/AIDS cases, with a general population seroprevalence of 0.6% among
the sexually active adults (MOHSW 2002) with a significant presence of predisposing
risk factors.
The Zanzibar Health Policy, which was endorsed by the 19th session of the 5th Zanzibar
House of Representatives on the 17th day of April 2000, underscores the importance of
human resources. One of its objectives is to ensure the availability of adequate number of
skilled personnel at all levels of health care delivery. This is to be achieved through the
following strategies:
• Developing a human resource plan that meets the health services delivery plans;
• Abiding by the advice on personnel policy and regulations as set by the Government
of Zanzibar;
• Developing a training policy and plan that includes basic, post-basic training,
continuing education and induction.
Human resources in the health sector take long periods to train and after being trained
they are characterized by high mobility. This makes it necessary to develop a human
resource plan to contribute to effective stabilization of the labour force in the sector. The
plan is more important now when the Ministry is seeking to improve the quantity and
quality of health service delivery.
In the process of implementing the Health Sector Reform, priority will be given to human
resources for health by ensuring that qualified and skilled personnel provide the services
needed at all levels.
• There is improper balance, distribution and utilization of HRH at all levels of health
care delivery both in the rural and urban areas.
• There is no clearly stipulated essential health care package at all levels of care.
• There is no staffing level document (Staff Establishment) for all levels of health care
in Zanzibar.
In developing a Human Resource Plan, there are various elements that need to be
addressed in order to develop an implementable Plan. These include:
There are different ways of estimating demand. Hall T. and Mejia A. (1978) outline four
ways of estimating demand within the health sector based on:
- Health needs
- Service targets
- Health (or economic) demand
- Human resource/ population ratio
In any Human Resource Planning activity in the health sector, a mixture of these four
methods will be used. In preparing the HRH Medium Term Plan for Zanzibar, the first,
third and fourth methods were used to determine the staffing levels for the primary,
secondary and tertiary levels of health care.
1.7.2 Supply:
Supply represents the availability of the organisation’s workforce, i.e. the numbers of
people categorized by occupation, grade, level, skill etc. that are available for work now
and in the future. The basis for this is provided by human resource stock taking.
Stocktaking for Zanzibar HRH was done in 2003 by conducting the Situation Analysis
Study and head count of all staff that were in post by occupation, level of education and
health facility. Supply forecasting was done by estimating the number of students who are
taking medical and health programmes at various training institutions who will be
graduating in the coming five years. These will be recruited by the various health
facilities. Other staff will be transferred in the health facilities from other organizations.
Forecasting for wastage was not done because currently, there are no ratios for the four
components for Zanzibar. A separate study is needed that will come out with such ratios.
In the case of Zanzibar, a career development of the core medical cadres has been
suggested (See Annex VI). It shows the scope of the career ladder from the time of
recruitment of a worker to the time of his/her retirement.
The Ministry has developed a HRH policy which aims at addressing the HRH challenges
and issues such that a framework to achieve a balanced multi disciplinary health work
force, well trained, motivated and equitably distributed according to the health needs and
health facilities shall be developed, managed and sustained.
2.3.3 Training
Training will ensure that human resource for Health is qualified and prepared to meet the
disease pattern and health care needs of the country.
Human Resource for Health has been an issue that has received significant attention in
the health care delivery system in Zanzibar in almost all post independence health policy
documents. The familiar Vision 2020 and the Zanzibar Poverty Reduction Plan (ZPRP)
have both highlighted the need to improve HR for Zanzibar and the recently approved
Health Sector Reform Strategy has specifically stressed the need for a sound HRH system
for efficient and effective delivery of health services in Zanzibar.
3.1 Successes
3.2.2 Management
The Ministry’s organizational structure follows the traditional models of having so many
hierarchical points of authority with overlapping roles, characterized by poor
coordination.
Government rules and procedures that are in place are not well implemented. Such rules
and procedures include:
- Recruitment and selection of personnel,
- Induction/on the-job-training,
- Succession planning
- Performance management and career development,
- Codes of conduct,
- Disciplinary and grievances procedures,
- Structure and administration of remuneration and other benefits.
There is misallocation of the available HRH.
- The majority of front-line workers targeted to work at PHCUs and PHCCs are
inappropriately placed at the Referral Hospital and PHCUs that are located in
urban areas, thus negating their planned deployment.
- The human resources are deployed into specific vertical programs rather than
placed in health facilities where they can provide the services cost effectively and
in an integrated manner.
Performance appraisal guidelines are not in place and most heads of departments do not
understand the appraisal system.
Unqualified personnel fill some technical and managerial posts. This is particularly so at
PHCC, ZHMT, DHMT, and District Hospitals and even in some vertical programs. The
same situation applies at the central level.
It is not clear as to who has the final responsibilities for the HRH management function.
The socialization function is inadequately performed and seems to be unfamiliar to most
of the supervisors and their subordinates.
The political environment sometimes makes the allocation of HRH difficult.
The current situation in the MOH&SW is that the majority of females join the nursing
profession while males join environmental health, medical and other professions. Although
there are no specific gender disaggregated data by profession, the PIS recorded the total
number of workforce in relation to gender as shown in the table below:
In the Five year HRH Plan it is proposed to consider gender balance among the professions.
There is a need to recruit more male nurses and more females in other specialties and clinical
graduate courses. These will help to bring about fairness in health care provision in the
system. There should be accurate data records in relation to gender perspective among the
professions and services provision.
4.0 Aim
The main aim of the plan is to develop the HRH by improving their skills and
management capacity that will ensure provision of quality health services.
4.1 Objectives
The plan objectives address the concerns raised in the Situation Analysis. They also
translate some of the statements contained in the HRH policy into implementable
activities without losing sight of the Health Sector Reform requirements.
The HRH Plan has singled out 8 areas among those addressed in the HRH Policy and
Situation Analysis, and these shall be given special attention during the coming five
years. These areas include:
• HRH Medium Term Plan advocacy and promotion,
• HRH Development
• Retention
• Quality care at all levels
• HRH Data Base
• Capacity Development for the College of Health Sciences
• Mnazi Mmoja as Referral Hospital
• Monitoring and Evaluation
In each priority area, a number of interventions and strategies have been proposed that
will be applied to bring about the intended changes. According to the HSR, the College of
Health Sciences and Mnazi Mmoja Referral Hospital are expected to become semi-
autonomous. To reflect this, these two priority areas have been treated as separate
entities.
The College of Health Sciences is the only institution in Zanzibar that provides training
in the health sector and was officially opened in November 1989. It has a capacity of
accommodating 200 students on campus and takes 80 more students who stay off
campus. So far, 783 students have graduated from the college since its inception 14 years
ago. As a result of the Situation Analysis Study of the college, the following interventions
are being proposed to address the identified problems:
Intervention 4.2.6.1: To upgrade the knowledge and skills of the college staff
Strategy: 4.2.6.1.1 Provide short and long courses for college
staff
Mnazi Mmoja is the main referral hospital in Zanzibar, with 400-bed capacity and 18
functional departments. The hospital also serves as a training center for the College of
Health Sciences. After conducting a head count staffing assessment and a complementary
rapid departmental analysis, three main interventions are being proposed for Mnazi
Mmoja Hospital:
Intervention: 4.2.8.1To monitor and evaluate the HRH Medium Term Plan
implementation process
Strategy: 4.2.8.1.1 Develop a standardized tool for monitoring
and evaluation of the HRH Medium Term Plan
implementation
The following health care services are obtained at different levels of health care facilities:
5.0.1 1st Line PHCU
• Outpatient services, which include management of STI, IMCI and other common
diseases and injuries.
• Maternal and child health services, which include growth monitoring,
immunization, antenatal, intra-natal and post-natal services
• Family planning and youth friendly services
• Health education and counselling
• Environmental health services
• Outreach services/community based health care services (including home-based
and aging health care)
The Technical Working Group has proposed that 7 workers of 6 skill mixes should man
this level of facility.
• Outpatient services
• Inpatient services (30 beds)
• Laboratory services including blood transfusion services
• Antenatal, intranatal and postnatal services,
A staffing level guideline will be adjusted based on proposals in this plan and early
government approval shall be sought. The staffing level for the different levels of service
delivery will be reviewed regularly to reflect the prevailing circumstances. The staffing
level guideline will clearly indicate the skill mix required at all levels of health care and
the number of staff required.
The staffing level will consider criteria which are in line with the workload/ WHO
standards and working environment. The staffing level guideline will indicate the
qualification of the in charge or management team of the respective services level.
Annex 2 shows the staff position of core medical staff by cadre and by level of facility as
at June 2003 based on the Situation Analysis and head count of all staff that were in post
on that date and the staffing level proposals prepared by the Technical Working Group
(Team A, B, C, and D) formed by the Ministry of Health and Social Welfare.
The situation analysis has revealed that the skills gap is very wide for the first and second
levels of medical facilities. At the primary health care level, (see Annex II(a)) it is
observed that there are 700 employees in the core medical posts against the required 1128
employees. It is also observed that 428 posts are vacant, which is equivalent to 38 per
cent of the required posts. Although there are staff shortages in some occupations, there is
an excess of 388 employees in occupations like MCHA (147), Health Assistant (75),
Health Orderly (59), General Nurse (30), Nurse/ Midwife (18) and Public Health Nurse A
(7) occupations. Shortages of staff are significant for the Public Health Nurse B (212),
Public Health Assistant (119), Clinical Officer (101), Pharmaceutical Technician (117)
and Community Health Nurse (77) occupations.
At the secondary health care level, (see Annex II(b)), 244 core medical posts have been
filled against the 411 required posts. Some 167 posts are vacant (equivalent to 40 per cent
of the required posts), but there is also an excess of 27 workers. Occupations which have
significant shortages include the Medical Specialist (12), AMO (11), Medical Recorder
(12), Pediatric Nurse (12), PHNA (9), Theatre Nurse (10), Physiotherapist (6) and
Pharmaceutical Technician (6). Surplus workers are in the following occupations:
Laboratory technician (11), Nursing Officer (11), Radiographer (4), and Ophthalmic
Nurse (1).
A more elaborate disposition of surplus staff and staff shortage from First line PHCUs to
District Hospitals for Unguja and Pemba is shown in Annex IV(a) – IV(d).
At the tertiary health care level, Annex II(c) shows that there are 494 core medical
workers against the required 566; 72 posts are vacant (equivalent to 13 per cent) and
there is an excess of 158 workers. Significant shortages of staff are in the following
occupations: Medical Officer (18), Medical Specialist (5), Assistant Medical Officer (5),
Laboratory Technologist (9), Nursing Officer (32), Nurse A (7), Nurse/Midwife (13),
Ophthalmic Nurse (8), Orthopaedic Nurse (12) and Pharmaceutical Technician (13).
Excess staffs have been observed in the following occupations: Hospital Orderly (56),
Laboratory Technician (16), Laboratory Assistant 16), Clinical Officer (14),
Pharmaceutical auxiliary 21) etc.
The staffing position for the Government Central Laboratory, the College of Health
Sciences and the Ministry of Health and Social Welfare is shown in Annex II(d) – (f). At
the Government Central Laboratory, 30 posts, equivalent to 75 per cent of the required
core medical posts are vacant. Similarly, 34 posts or 67 per cent of the required core
In this plan, no estimate has been made for the additional staff requirement due to
expansion and wastage because data was not available. As such, this plan is basically
concerned with filling the gaps that were determined by the staffing level proposals
prepared in 2003 and the gaps that will be come when the contracts of non citizens
expire. Although the plan has confined itself to the public sector, the government will
create conducive environment for the private sector to participate fully in the provision of
health care and in the training of health personnel.
The projection of manpower supply to fill the identified gaps is based on the traditional
estimation of annual output from the College of Health Sciences that caters for primary
health care facilities. Annex 4 shows that from 2004/5 to 2008/9, annual output from the
College will range between 73 and 81, making a total supply of 400 graduates by 2009.
This output will not be enough to fill the skill gaps shown in Annex II(a) and II2(b).
In order to meet the great HRH demand, students from Zanzibar will be enrolled at
Medical Schools in Tanzania mainland for undergraduate and post-graduate courses.
Tanzania mainland has several health schools and Universities that offer medical courses,
while Zanzibar has only one Health School (College of Health Sciences) that offers pre-
service and in-service courses in the following disciplines:
• Diploma in General Nursing with Midwifery/Psychiatry (DGNM/DGNP),
• Diploma in Environmental Health Sciences (DEHS),
• Diploma in Clinical Medicine (DCM),
• Diploma in Community Health Nursing (DCHN),
• Diploma in Medical Laboratory Technology (DMLT), and
• Certificate in Public Health Nursing “B” (CPHN “B”)
The College is in the initial stages of introducing other courses like Diploma for
Pharmaceutical Technicians, Diploma for Dental Therapists and Diploma for Nurse
Anesthetists.
For scholarships, candidates directly apply through the Ministry of Education, Culture
and Sports in Zanzibar and the Ministry of Science, Technology and Higher Education in
Dar es Salaam for training and funding fellowships. Zanzibar graduates from institutions
The Situation Analysis Study has revealed that there is improper balance, distribution and
utilization of HRH at all levels of health care delivery, both in the rural and urban areas.
To address this problem, a coordinated mechanism to re-deploy excess personnel in the
identified areas to the understaffed health delivery points has been suggested, basing on
the manning level proposals that were prepared by Team A, B, C and D. The details of the
redeployment proposals are shown in Annex VI.
The MOHSW has established a comprehensive HRH Unit to ensure proper utilization of
up to-date information in planning and management. However, experience shows that
there is need to strengthen the existing unit to ensure proper data collection, processing,
analysis, interpretation and utilization. The HRH database will be regularly updated to
determine demand and supply and turnover of HRH. Districts, Zones, Programs and
departments/institutions shall provide quarterly and annual HRH reports to HRH
information unit to update the HRH Data Base, and in that way facilitate planning.
There will also be a need to solicit user-friendly software for forecasting HRH demand,
supply, attrition and productivity. Websites like www.workforce-logistics.com can be
contacted to solicit such software.
The Ministry of Health and Social Welfare (MOHSW) and the National Council for
Technical Education (NACTE) control quality at middle level technical training
institutions. These organizations set conditions for establishing learning institutions in
terms of quality and adequacy of physical infrastructure, teaching and learning materials,
equipment quality and quality of teachers, students entry qualifications, standard of
examinations and marking procedures, including curriculum for the programmes that are
offered. The other areas that are considered include courses duration and grading of
students awards.
The quality of training in the College of Health Sciences as indicated in the ZHSR has
not yet fully been met due to teaching methods, transport problems, inadequate resources
such as lack of equipment during practical sessions in hospitals or other teaching
premises. What students learn and experience in those areas does not relate with what
they are taught in the class.
The quality of examination is assured through the use of internal and external examiners
whose assessment is considered in the evaluation of students. The whole process of
marking and grading the candidates is done by examiners and then approved by the
council through the academic board of CHS.
The College of Health Sciences is recognized by the MOHSW. The Ministry through
College Councils and professional bodies approves all curricula and examinations done.
The college is I the initial process of registration by NACTE. Some of the conditions to
be fulfilled for accreditation include: -
• To ensure that there are enough tutors and supporting staff with good
qualifications.
• To ensure there are adequate teaching materials and teaching aids.
This is an organized and planned effort to align individual and organization goals. The
individual has motivational needs, wants good pay and job security. For the organization,
career development is one of the means of solving certain HRH problems like high labour
turn over.
In this plan a career structure of the core medical cadres for PHCU, PHCC and district
hospital has been suggested, (see Annex VIII). It shows the career ladder from the time of
recruitment of a worker to the time of his/her retirement.
The Ministry of Health and Social Welfare instituted an incentive package to its
employees. It provides the consolidated health allowance, which is paid at the rate of
30% of the salary, and professional allowances ranging from Tshs 5,000/= – 9,000/= for
Certificate and Diploma holders, 15,000 and 100,000 for Advanced Diploma and Degree
holders respectively. However, the basic salaries remain low in comparison with Tanzania
Mainland and neighboring countries.
The Ministry of Health and Social Welfare shall review the existing salary scales for all
health professions so that workers are remunerated appropriately. Incentive packages
such as:
• Professional allowance,
• House allowance,
• Leave allowances,
• Promotion, and
• Retirement benefits.
• Transport allowance
• Annual increment
should also be reviewed with the intention of improving performance.
The Situation Analysis Study revealed that staff training in the health sector is on ad hoc
basis and it leaves the majority of staff with minimal training opportunities. To address
this problem, a Five Year Training Plan has been developed for PHCU, PHCC, District
Hospitals, DHMTs, ZHMTs, Mnazi Mnazi Mmoja Referral and the College of Health
Sciences. The Plan has two types of Programmes, one is for short courses and the other is
The MoHSW established the Continuing Education Programme in 1991 “to improve
educational opportunities for health workers in order to improve health care services
they provide and contribute to personal and professional growth. . .”
The present CE activities do not reach the majority of health workers of whom over 60%
are fluent in Kiswahili only, less that 50% have Form IV qualifications and 100% have
not been oriented or received training for present job responsibilities. Establishing new
approaches and programmes for self-learning, upgrading and performance evaluation are
a major focus of the MoHSW’s reform process for the Continuing Education Unit and
Human Resource Department to meet these challenges.
The main aim of the reformed CE programme is to enable the motivated health workers
to access programmes and information that can improve health care service and
performance and can create opportunities for upgrading professional roles or status.
Achieving this aim will be done in stages over a period of 3-5 years through developing
MoHSW human resource and training priorities, strengthening CEU in distance
education, establishing a learning materials production unit under the CEU and
expanding resource center educational facilities.
The management of HRH in Zanzibar shall ensure that effective and efficient human
resource utilization targeting quality care provision is institutionalized. The situation
analysis revealed that performance of the human resources management and development
system is inadequate. The study also found a very heavy hierarchical system that
antagonizes effective utilization. To rectify this, clearly defined job descriptions and a
guideline on appraisal systems for delivery of quality service will be put in place.
Clear job descriptions and guidelines shall be developed for each cadre in order to
achieve quality health care and to ensure availability of the right number of human
resource with the right skills at the right place. Schemes of Services shall be prepared for
cadres that do not have by adapting the schemes used by the health sector Tanzania
Mainland to suit the prevailing situation in Zanzibar.
The HRH Division shall be responsible for analyzing inter-institutional balance and
equity of staff distribution. The Division shall also take measures to adjust imbalances
and mal-distribution by implementing the deployment and redeployment proposals
prepared by Teams A, B, C and D. (See Annex VI).
The current performance appraisal system is not objective and task oriented. The Human
Resource Division in liaison with all Directorates and the Civil Service Department shall
put in place proper performance appraisal guidelines that are geared to productivity. The
performance appraisal shall be transparent so that employees become motivated to
measure their own achievement and satisfaction on the job.
7.4 Motivation
At the moment, staff motivation is not based on productivity. Future plans for improving
health staff motivation will include the following:
HRH FINANCING
The proposed budget for implementing the Medium Term Plan is as a follows:
• Activities for priority Area 1……………………………US $ 33,500
• Activities for priority Area 2……………………………US $ 4,653,720
• Activities for priority Area 3……………………………US $ 40,000
• Activities for priority Area 4……………………………US $ 75,000
• Activities for priority Area 5……………………………US $ 70,000
• Activities for priority Area 6……………………………US $ 878,000
• Activities for priority Area 7……………………………US $ 653,000
• Activities for priority Area 8……………………………US $ 35,000
Total …………………………………………………US $ 6,438,220
The detailed budget for all the priority areas is presented in Annex I.
The proposed budget for implementing the plan is beyond government allocation to the
health sector. The government allocation to the health sector on an annual basis has been
ranging from sh 2,957.9 million or 5.8% of total government expenditure (1999/2000) to
sh 2,581.3 million or 8% (1997/98) while the HRH plan requires an average sum of sh
1.3 billion per annum. The current Health sector budget will therefore not be enough to
meet the total financing requirement of this plan.
In order to enhance the government’s ownership and leadership of the plan, the
government will allocate 10 percent of the HRH financing requirement annually. The
remaining financing requirement will be met through private sources by individuals
contributing to fees for their training and upgrading programmes in the local training
institutions. The government will also welcome other actors, including the private sector,
the donor community and other development partners to finance HRH.
8.2 Sustainability
Human resources development is a costly exercise. To ensure that financing of the Plan is
sustainable, the following shall be done:
• Cost-sharing activities shall be expanded and strengthened to assist in the training;
• HRH Plan shall be implemented according to the budget;
• Staff Retention Scheme shall be implemented. This will involve taking a holistic view
of reducing staff turnover by introducing a variety of initiatives to improve internal
career opportunities, supporting work-life balance and creating an attractive and
interesting working environment.
Monitoring and evaluation constitute the hub for governing and ensuring efficient and
effective implementation of a unified HRH Plan. It is the systematic observation and
recording of specific targets, strategies, measures, lines of actions and immediate outputs.
It is dynamic, and hence needs to be continuous. It is linked with implementation and the
data and information generated is used continuously to make adjustments to the
implementation processes.
The purpose of HRH - ME is to ensure that there is an effective HRH policy translation
and institutionalisation in all sub-sectors within the Health sector. In addition, a sound
ME will be responsive to HRH demand and supply, development and management.
Monitoring and Evaluation of HRH is also intended to assist in assessing the HRH plan
contribution to improving the quality of delivered services. Furthermore, the ME will
provide vital information that will be used to track HRH accountability and its equitable
distribution as determined by the manning level.
Based on the above, the MOHSW will develop standardised ME tools. An integrated
form of ME for Activity Reporting System for HRH interventions [with indicators and
data sources] will also be institutionalised. This plan contains output indicators and
process indicators. A rolling HRH Annual Plan will be drawn from the HRH Medium
Term Plan, and this will be fed into the Medium Term Expenditure Framework (MTEF).
The plan will be evaluated annually. However, at national level, mid-plan and end of plan
implementation evaluation will be conducted to assess outcome indicators.
Given the fact that HRH activities are conducted at various levels and in different
sections within the health sector, intra-departmental coordination for HRH activities will
be vital. The internal coordination mechanism will have the following features:
a. MOHSW Technical Committee meetings quarterly and annually.
b. Consultative stakeholders meeting that involve various sectors both public and non-
public.
c. A technical platform between various stakeholders for information sharing.
In order to ensure smooth institutional performance, there is need to appoint sectoral HRH
focal persons who shall ensure that HRH issues receive appropriate attention. This will also
facilitate institutional memory and provide secretarial services to HRH activities that will
take place in each department. The focal person shall:
a. Promote networking, linkages and partnerships with other players in areas relating to
HRH,
9.2 Research
Research is one of the tools that are used to provide additional information on HRH
issues. Effective identification of HRH research priority areas and utilisation of research
findings will strengthen the ME and will contribute to HRH development. Research on
HRH will enable the system to identify gaps and deviation or misinterpretation of HRH
policy, documenting best practices and innovative intervention, retention and motivation,
to mention just a few. Furthermore, HRH research will assist in mapping up HRH factors
that contribute to the quality of delivered services.
The department of planning in collaboration with various research institutions [local and
international] shall ensure that researches that address functions and system performance
are promoted and institutionalized.
10.0 Assumptions
The success and failure of the implementation of the Human Resource for Health
depends on the assumptions and risks on which the plan is based. The assumptions
provide the strength on which the plan is built while the risks are the threats, which the
plan tries to mitigate in order to minimize and overcome. This plan is expected to be
successfully implemented because of the existing assumptions within the Human
resource for Health area in Zanzibar.
Zanzibar has one College for Health Sciences, which trains six categories of health
disciplines. Moreover, training institutions in Tanzania Mainland provide more
opportunities for the training of all cadres that are required to fill the most important
posts in the Health system.
All health facilities are staffed with personnel, some who can be upgraded through
training. The proposal for upgrading staff will therefore not face any problems to find
appropriated staff.
In a process of right sizing the workforce, the implementation of the plan will be using
the existing procedures for recruitment and reattachment. The plan will only need to
support the procedures in order to expedite and make them more effective. More over the
existing process of transferring staff will be used to shift staff from areas with surplus to
those with deficits.
Their expectation is that improvement in Human Resource for Health management will
lead to improvements in health services performance as such they are determined to see
that developments is taking place in the area of Human Resource for Health. Work that
has been supported by ADB and WHO in this area is one of the evidences of
development partners’ interest.
Creation of a Human Resource for health Division through strengthening the Department
of Policy and Planning in MOHSW not only calls for shift action but requisite
10.1 Risks
Although there is optimism in the success of the plan, there are also some risks that need
to be addressed as the plan is being implemented. These include:
Government allocation to the health sector is not adequate to finance the plan. The plan
shall rely on the support of other financiers. The Advocacy and promotion element of the
plan needs to play a vital role in this area.
ACTIVITIES, OUTPUT, INDICATORS, TIME FRAME AND FINANCIAL REQUIREMENT FOR EACH PRIORITY
AREA
PRIORITY AREA 4.2.1: HRH Medium Term Plan Advocacy and Promotion
Translate and print 1000 DPF& Swahili version of Number of copies translated X 2,500
copies of HRH Medium A the document in and printed
Term Plan @ 2500/= place
Recruit Head of HRH Head of the HRH Report of filled Vacancy X 3,000
Division division recruited
Train 6 kitchen staff for 6 DCs Trained medical Number of kitchen 2 2 2 5,000
weeks to acquire catering recorders and staff trained
skills to provide quality health secretaries
OBJECTIVE 4.2.4.1: To build management and organization capacity in line with HSR/ZPRP
STRATEGY 4.2.4.1.1: Ensure provision of minimum standard of health services at all levels
Retrain 10 Unit staff to DPF&A Retrained Unit staff Number of skilled X X X X X 15,000
advanced level. personnel trained.
Long courses
Activities Main Output Indicators Time Frame Financial
Actors Y1 Y2 Y3 Y4 Y5 Resources – USD
Train 10 tutors in Diploma in Health CHS Tutors trained Number of tutors 2 2 2 2 2 90,000
Personnel Education trained
Train at degree level, 8 Nurse tutors in CHS Tutors trained Number of tutors 2 2 2 1 1 96,000
nursing specialties trained
Train at degree level 2 Environmental CHS Tutors trained Number of tutors 1 1 24,000
Health tutors in Public Health trained
Train at degree level 2 Medical CHS Tutors trained Number of tutors 1 1 24,000
Laboratory tutor in med, lab. Sciences trained
Train at degree level 2 pharmaceutical CHS Tutors trained Number of tutors 1 1 24000
tutors trained
Train at degree level 1 dental tutor in CHS Tutors trained Number of tutors 1 12,000
dentistry trained
Train at degree level 2 CHN tutors in CHS Tutors trained Number of tutors 1 1 10,000
community health trained
Train at Masters level 1 Nurse tutor in CHS Tutors trained Number of tutors 1 7,000
Nursing trained
Train at Masters level 1 EHO tutors in CHS Tutors trained Number of tutors 1 7,000
Public Health trained
Train appraisers and those to be CHS Training conducted Number of staff X X X X 10,000
appraised on the tools, processes trained
and outcome of performance
appraisal.
Train 10 departmental staff DHS Staff trained Number of trained staffs X 5,000
on formulated guidelines. on formulated
of guidelines
TIME FRAME
CADRE NO IN TRAINEE QUALIFICATION
1 2 3 4 5
Neurologist 1 MMED 1
Dermatologist 1 MMED 1
Endocronologist 1 MMED 1
Physician 1 MMED 1
MO 16 Doctor of Medicine 4 3 3 3 3
Counselor 1 Counseling 1
TIME FRAME
CADRE NO IN TRAINEE QUALIFICATION
1 2 3 4 5
Gynaecologist 2 MMED 1 1
MO 6 Doctor of Medicine 2 1 1 1 1
RADIOLOGY
TIME FRAME
CADRE NO IN TRAINEE QUALIFICATION
1 2 3 4 5
Radiologist 1 MMED 1
MO 4 Doctor of Medicine 1 1 1 1
FSW GYNER
TIME FRAME
CADRE NO IN TRAINEE QUALIFICATION
1 2 3 4 5
Nurse Midwife 2 Advanced Diploma in Midwife 1 1
MO 4 Doctor of Medicine 1 1 1 1 1
ORTHOPAEDIC
NO IN TIME FRAME
CADRE QUALIFICATION
TRAINEE 1 2 3 4 5
Orthopedic surgeon 2 MMED 1
MO 2 Doctor of Medicine 1
PHARMACY
TIME FRAME
CADRE NO IN TRAINEE QUALIFICATION
1 2 3 4 5
Pharmacist 5 Bachelor of Pharmacy 1 1 1 1 1
OPTHTHALMIC
TIME FRAME
CADRE NO IN TRAINEE QUALIFICATION
1 2 3 4 5
MD Ophthalmology 2 Mmed 1 1
MO 4 Medical Doctor 1 2
ANAESTHESIA
TIME FRAME
CADRE NO IN TRAINEE QUALIFICATION
1 2 3 4 5
Anaesthetist 2 Mmed in Anaesthezia 1 1
MO 2 Doctor of Medicine 1 1
MO 2 Doctor of Medicine 1 1
SURGICAL DEPARTMENT
CADRE NO IN TRAINEE QUALIFICATION TIME FRAME
1 2 3 4 5
Urologist 2 Mmed in Urology 1 1
MO 4 Doctor of Medicine 1 1 1
OBJECTIVE 4.2.8.1 To monitor and evaluate the HRH Medium Term Plan implementation process
STRATEGY 4.2.8.1.1 Develop a standardized tool for monitoring and evaluation of the HRH Medium Term Plan
implementation
GNM 23 13 13 16 12
GNP 10 8 9 11 10
MLT 30 0 0 0 0
EHO 0 16 15 17 16
CHN 0 0 0 0 0
CO 10 18 16 15 17
PHNB 0 20 16 17 18
DENTAL
ASSISTANT 0 8 10 8 8
Total 73 83 79 84 81
1 Clinical Officer 8 0 44 0 52 0
2 Community Health Nursing (CHN) 5 1 30 0 35 1
3 General 1Nurse 1 5 0 5 1 10
4 Psychiatric Nurse 0 1 0 13 0 14
5 Nurse Midwife 8 0 0 5 8 5
6 Public Health Officer 11 0 45 0 56 0
7 Public Health Nurse ‘B’ 17 0 60 0 77 0
8 Maternal and Child Health Aider 0 17 0 39 0 56
9 Pharmaceutical Auxiliary 0 4 0 0 0 4
10 Pharmaceutical Technician 11 0 45 0 56 0
11 Health Assistant 1 5 0 22 1 27
12 Health Orderlies 0 4 0 17 0 21
13 Laboratory Assistant 0 1 0 1 0 2
14 Laboratory Technician 10 0 0 0 10 0
15 Dental Therapist 11 0 0 0 11 0
TOTAL 83 38 224 102 307 140
SUMMARY OF DEFICIT AND SURPLUS AT 2ND LINE PHCU UNGUJA AND PEMBA ANNEX IV(b)
1 Clinical Officer 1 9 0 8 1 17
2 Community Health Nursing (CHN) 1 5 0 4 1 9
3 General 1 Nurse 4 0 2 0 6 0
4 Psychiatric Nurse 0 1 0 13 0 14
5 Nurse Midwife 3 7 0 8 3 15
6 Public Health Officer 0 12 0 7 0 19
7 Public Health Nurse ‘B’ 0 14 0 13 0 27
8 Maternal and Child Health Aider 21 0 12 0 33 0
9 Pharmaceutical Auxiliary 4 0 0 0 4 0
10 Pharmaceutical Technician 0 12 0 5 0 17
11 Health Assistant 9 0 3 0 12 0
12 Health Orderlies 0 12 0 8 0 20
13 Laboratory Assistant 3 0 0 0 3 0
14 Laboratory Technician 0 12 0 8 0 20
15 Dental Therapist 0 12 0 8 0 20
16 Watchman 1 0 0 0 1 0
17 Microscopist 9 0 3 0 12 0
18 Pharmaceutical Assistant 3 0 0 0 3 0
TOTAL 53 88 29 61 82 149
SUMMARY OF DEFICIT AND SURPLUS FOR PHCCs LEVEL UNGUJA AND PEMBA
6. Patients’ medical records not well recorded or Initiate proper patient medical record system Plan and budget for training at
not recorded at all at the primary health care least 3 – 5 medical recorders at
facility and therefore it becomes difficult to Recruit trained medical recorders from KCMC School of medical
assess workload or conduct operational KCMC School of Medical Records. records
research. The primary and secondary Plan and budget for recruitment
facilities are lacking trained medical recorders Prepare tailor made courses for the current of at least 3 trained medical
who are well equipped with skills in patient staff keeping medical records as a temporary recorders annually.
records measure while preparing for recruitment
7. Most of the in charge of health facilities, Conduct or provide short courses in Plan and budget for the training
hospital, district and zonal health management and computer skills to the on management and computer
management teams currently in the post are management team members for the management team
lacking management and computer skills members and in charge of the
health facilities
8. Majority of the surplus staff in the health Work out a retrenchment and reallocation Retrench surplus untrained staff
facilities are untrained staff plan to allow the government save
money for recruiting qualified
trained staff. Reallocate
accordingly
9. Lack of identification of training needs Identify training needs for various cadre and Conduct training needs
assessment and training plan for middle level prepare training plan for health workers assessment after every two years
technical staff Ensure availability of training
plan. Training plan to ensure
equity in the opportunities of
training to the available staff
and therefore minimizing
complaints.
HRH 5-Year Plan – Ministry of Health & Social Welfare Zanzibar 100
CRITERIA USED TO DETERMINE IMMEDIATE AND INTERMEDIATE HRH GAPS TO BE FILLED
• Situational analysis report and data, which indicated that there is extreme shortage of staff in some health facilities while in other facilities
there is overstaffing.
• Field report: Team C visited the following health facilities i.e. Gamba, Kivunge, Sebleni, Mahonda, Chumbuni and Mwembeladu to assess
the actual staff available and the workload. The report obtained reveals that in some facilities there is a shortage of staff in relation to the
workload.
• Equity Principle: Health is a basic need to a human being. Due to this fact, every community should enjoy equity in the distribution of
health services including other resources like human resource, drugs and supplies
• The concept of quality care provision as the major objective of the Health Sector Reforms: Quality health care cannot be achieved without
having the right number of human resource with right skills at the right place, time and at affordable cost.
• Basic and essential health care package at each level requires a well-organized team with all the necessary skill mix.
• The staff inventory, when compared with the prepared staffing level for primary and secondary levels indicates deficit and surplus to all
PHCU, PHCC and District Hospital.
HRH 5-Year Plan – Ministry of Health & Social Welfare Zanzibar 101
ANNEX VI
HRH 5-Year Plan – Ministry of Health & Social Welfare Zanzibar 102
iii. Tertiary Health Care Level
Health Orderly 67
Health Orderly 56
Pharmaceutical Auxiliary 16
HRH 5-Year Plan – Ministry of Health & Social Welfare Zanzibar 103
(c) Upgrade Training of existing Staff at the
HRH 5-Year Plan – Ministry of Health & Social Welfare Zanzibar 104
Anaeth. Clinical officer 2
Anaethetic Nurse 2
ENT Nurse 1
Optician 2
HRH 5-Year Plan – Ministry of Health & Social Welfare Zanzibar 105
Nurse midwife 1
Medical Recorder 10
Radiographer 4
Social worker 4
HRH 5-Year Plan – Ministry of Health & Social Welfare Zanzibar 106
Theater Nurse 4
Lab Attendant 6
Hospital Secretary 3
Mortuary Attendant 6
Medical Recorder 12
Social Worker 3
Hospital Secretary 1
Hospital Surveillance Officer 4
Cardiologist 1
Gastroenterologist 1
NB: Compiled from the recommendations on Redeployment made by Team B and C (Situation Analysis)
HRH 5-Year Plan – Ministry of Health & Social Welfare Zanzibar 107
ANNEX VII
Pemba Zone
Abdalla Mzee Hospital 7 Chinese Dr.
Wete Hospital 4 Cuban Dr.
Chake Chake Hosp. 5 Russian Dr. & Rotary Dr.
TOTAL 16.
Unguja Zone
Mnazi Mmoja Hosp 10 Chinese Dr.
2 1 Pediatrician Egyptian
1 Physician
2 1 Neurologist
1 Radiologist Russian
1 Japanese Physiotherapist
1 Korean (Lab Tech).
3 Cuban Physicians
1 Nigeria(Microbiologist Md)
1 VSO U.K CHN Psy
21
Chinese ( Anesthesiologist 1, Radiologist 1, Obs/ Gyn 1, Endocrinology 1, Surgeon 1, Accupuncture moxibustion 1, ENT 2, Nursing 1,
Cardiologist 1).
HRH 5-Year Plan – Ministry of Health & Social Welfare Zanzibar 108
ANNEX VIII
No. Cadre 1st Upgrading 2nd Upgrading 3rd Upgrading 4th Upgrading 5th Upgrading 6th Upgrading
1 Surgical Specialist PhD
2 Orthopedic Surgeon PhD
3 Obs/Gynae Specialist PhD
4 Medical Officer Masters PhD
5 Dentist Masters PhD
6 AMO- General MO Masters
7 AMO – Anesthetist MO Masters
8 AMO – Ophthalmology MO Masters
9 AMO – Radiology MO Masters
10 AMO – Dermatology MO Masters
11 ADO DO Dental Surgeon
12 Dental Assistant ADO DO
13 Clinical Officer AMO MO
14 CHN Adv. Diploma Bsc. Nursing
15 Dental Technician Degree Masters
16 Pharmacist Mpharmacist PhD
17 Pharmaceutical Technician Pharmacist MPharm
18 Pharmaceutical Assistant Pharm.Tech Pharmacist
19 Pharmaceutical Auxiliary Form IV Ph. Assistant Ph. Tech.
20 Laboratory Technician Advanced Dip Lab. Degree
21 Laboratory Assistant Lab Technician Adv. Diploma Lab.
HRH 5-Year Plan – Ministry of Health & Social Welfare Zanzibar 109
22 Radiographer Masters PhD
HRH 5-Year Plan – Ministry of Health & Social Welfare Zanzibar 110
ANNEX IX
MINISTRY OF HEALTH & SOCIAL WELFARE –ZANZIBAR
THE CURRENT ORGANIZATION CHART
MINISTER
BOARDS
LEADERSHIP DEPUTY
COMMITTEE
MINISTER
PHARMACY
MEDICAL
PRINCIPAL
SECRETARY
NURSING
DEPUTY PRINCIPAL
EXECUTIVE SECRETARY
COMMITTEE
CHIEF GOVT. DIRECTOR SOCIAL DIRECTOR DRUG DIRECTOR OF DIRECTOR OF DIRECTOR OF COORDINATING
CHEMIST WELFARE ABUSE CONTROL PLANNING & ADMIN PREVENTATIVE HOSPITAL OFFICER PEMBA
SERVICES SERVICES
HRH 5-Year Plan – Ministry of Health & Social Welfare Zanzibar 111
ANNEX X
MINISTER
LEGISLATIVE BOARDS
LEADERSHIP
COMMITTEE
MEDICAL PHARMACY NURSING CHS
DEPUTY
MINISTER
PRINCIPAL
SECRETARY
EXECUTIVE
COMMITTEE
DEPUTY PRINCIPAL
SECRETARY
HEALTH DIRECTOR HEALTH DIRECTOR POLICY, FINANCE DIRECTOR SOCIAL WELFARE CHIEF GOVERNMENT
COORDINATOR SERVICES & PLANNING & DRUGS ABUSE CHEMIST
PEMB
DIRECTOR PLANNING,
FINANCE & ADMIN
CHS
DMU
HR Planning
Epidemiology Planning
Policy & PIS Account &
Statistic budgeting & Biomedical
Monitoring Salaries
Personnel financy
Administration Research
Supplies Garage
Policy
Training &Store
Legislation
monitoring
Introduction
The roles of each directorate which justify the posts and optimum number of personnel needed to perform for better results are
mentioned hereunder:
The role of the Ministry of Health and Social Welfare has been rationalized by determining the core functions which are promotive,
curative, preventive and Human Resource Development. These functions are considered to be the basis for having four directorates in
the Ministry. Each directorate has specific roles and responsibilities that contribute to the achievement of the Ministry’s goal.
Directorate of PFA
A critical core department responsible for the coordination of health activities across the Ministry, designing and formulating sound
health policies, programs and plans that direct the functioning of the Ministry for the efficient and effective delivery of quality health
services. Its roles include among others:
o Budgeting and soliciting funds from the public and development partners as well as ensuring proper use of the funds.
o Designing and coordinating policy and programme implementation.
o Ensuring the availability, development and effective utilization of quality and well balanced HR across the health system
o Maintaining and providing updated and accurate health information and HR information to facilitate timeliness of decision
making.
o Ensuring the availability of adequate physical infrastructure, furniture, equipment, materials and transport for the smooth
running health services.
o Cooperating with regional and international stakeholders in the health sector for the purpose of sharing and transferring
knowledge and experience.
o Ensuring availability of necessary material resources needed for rendering of services
This department deals with the promotion of social development of the vulnerable sections of our society including orphans, disabled,
the aged people and drug addicts and children who are living under difficult circumstances. Its main roles include:
o Caring for the aged people, orphans and children living under difficult conditions.
o Ensuring availability of facilities, equipments and materials for caring of these groups.
o Compensating those employees who have sustained injuries or deaths at work places or during the course of work.
o Counseling and rehabilitating addicts and sensitizing the communities from dangers of using illicit drugs, thus reducing the
drug related harm and the number of persons involved in drug abuse.
o Liaising with other sections and NGOs concerned or interested in taking care of the disadvantaged and vulnerable groups
This directorate assumes the core activities of the Ministry, i.e preventive, promotive and curative services in a more integrated
approach.
Its main role is to coordinate the activities of the two zonal Health Management Teams – that is coordination of both curative and
preventive services rendered by the two zones – Pemba and Unguja Health Management Teams, together with the health facilities at
primary and secondary levels so as to ensure integrity of the entire health system. Major diseases prevention programmes shall be
coordinated with an emphasis towards integration under this directorate.
This Office provides laboratory services to almost all sectors of our community. It carries out technical and scientific laboratory tests
for foods, chemicals, dangerous drugs and verifies their quality for human consumption and provides advice for the necessary policy
and legal actions to be taken.
In the process of implementing HSR through decentralization, the Ministry has initially selected three (3) organisations that will
operate as semi autonomous institutions. These include Mnazi Mmoja Referral Hospital, the College of Health Sciences and the
Central Medical Stores. They will have their own Directors and communication with the Ministry will be done through the Principal
Secretary as shown in new proposed organogram.
The terms of reference required the consultant to study the work that had already been undertaken in the areas of planning and training
and development programme/Strategies and to assess the extent of their accomplishment. The consultant’s observations are as follows:
PLANNING
Task Groups A, B, C and D that had been formed by the Ministry of Health and Social Welfare early in 2003 to prepare the Situation
Analysis had done a commendable job of taking stock of the existing HRH as at June 2003 by occupation, level of education and level
of facility. They had gone further to prepare the staffing level for the different levels of health facilities for the core medical staff and
peripheral staff using the health needs, service targets and human resource/population ratio approaches. Through this exercise it was
found that there was a significant deficit of staff in some occupations and a surplus in some others. The teams worked out a
redeployment proposal for the surplus staff and suggested ways of filling the identified gaps. The proposal for redeployment of excess
staff whose skills were still needed was to reallocate to facilities that had shortages of such skills and for those whose skills were no
longer needed, the recommendation was to retrench them. As for filling the gaps, the suggestion was to make new recruitments or
upgrade the existing staff through training.
While much was done to develop the staffing level, more needs to be done to refine the staffing level criteria, especially for specialised
occupations at the secondary and tertiary levels of health facilities and for the College of Heath Sciences. The staffing level proposals
could have been used to project the HRH additional requirements for the coming five years of the plan if information on the
anticipated health facility expansion, staff attrition rates and the current number of non-citizens working on contract terms was
available. Due to the shortage of this information, the plan has focused on filling the existing HRH gaps. Separate studies need to be
conducted to come up with the missing information, if not for the current plan then for the subsequent plans so that forecasts on
additional HRH requirements are made.
The proposals on the redeployment of excess staff through reallocation and retrenchment have financial implications. So far, no
estimates have been made to determine how much the exercise will cost financially. If the proposals will be implemented, there will be
a need to work out the cost.
TRAINING AND DEVELOPMENT PROGRAMME/STRATEGIES
Before embarking on the proposed training plans, it will be necessary to carry out a thorough training needs assessment and to revisit
the cost of training because it appears that the cost of some programmes have been overestimated and some have been underestimated.
Succession planning is very important for organisations. But it can only be implemented if organisations have information about the
age structure of their work force, academic qualification and length of service. It will be necessary to create a data base of this
information and update it from time to time so that it can be used to introduce succession planning.