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INFORMATION TO CUSTOMER I) For Fault Repair, Dial: 198 Call Center Toll free numbers 1500 for Land Line and 1504 for Broad Band - Accessible from any BSNL telephone. Call Center Toll free numbers 18003451500 for Land Line and 18003451504 for Broad Band - Accessible from any Telephone. Further Details of Customer grievance redressal mechanism is available at our website www.bsnl.co.in II) Telephone Bills can be paid by Cash / Cheque / DD at the following centers. (a) All Online Cash Counters and Customer Service Centres & CTOs/DTOs of BSNL. (b) All Head Post Offices and designated Sub / Branch Post Offices up to payment due date. (c) Payment can also be made through ECS and through BSNL Portal www.bsnl.co.in (d) In some SSAs, additional channels of making bill payment are available. Please contact local BSNL office for further details. III) Cheque / DD May be drawn in favour of AO (Cash), BSNL, Alleppey for making payment at BSNL Bill Collection Centres. IV) For Change of Billing Address, Kindly approach AO(TR) / Commercial Officer of your exchange area. V) BSNL wishes to inform (a) The Customer shall not be charged for any Plan change. (b) In case of upward tariff revision, the customer shall be charged in the old tariff till SIX months from the plan option date. (c) With out explicit consent of the consumer, no charge shall be levied for any service. (d) In case of Telephone closure, the balance Security Deposit shall be refunded within 60 days of closure of the telephone connection. Otherwise, interest shall be paid at applicable rates. (e) Please logon to www.bsnl.co.in for information on the tariff Plans and financial implications. For contact details of Nodal Officer / Appellate Authority, visit our website www.bsnl.co.in Customers are advised to change their Broad band and Dynamic lock passwords frequently.
ENJOY RING BACK TONES ON BSNL LANDLINE(CALL 56700 For Registration) * SL.No 01 02 03 04 PARTICULARS Monthly fixed charges IVRS Charges for 56700 Song Selection (Content charges per RBT download)Excluding access charges using IVRS/Website Validity CHARGES Rs.30 Rs.2.00 per min Rs.12.00 30 Days TO AVOID UNWANTED TELEMARKETING CALLS: REGISTER YOUR TELEPHONE NUMBER IN NDNC REGISTRY CALL 1909 or SEND SMS "START DND" ON 1909
* Available in select exchanges only. For information contact local BSNL office.
DENOMINATIONS OF CASH PAID(To be filled by Payer)
X X X X X X X X X
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Customer Id Account Number Phone Number Bill Number & Date Bill Period Payment Due Date Customer Type Credit Limit Loyalty Points
Balance Amount C=A-B Adjustments D E
0
Amount Payable
(Rounded to next Rupee)
Payments Received B
F=E+C-D
758.86
760.00
-1.14
0.00
1,823.61
Late Fee shall be levied in the next bill @ 2% of the outstanding amount pending after Payment Due Date. Minimum Late Fee is Rs 10/-.
Account Level Details Payment Details
Description Cash Payment Total Date 21/12/2013 Amount(Rs.) 760.00 760.00
Summary of Charges Monthly Charges Usage Charges One Time Charges Discounts Service Tax Late Fee Total Charges (Rs.)
Tax Details Description Service Tax Educational CESS Higher Edu. CESS Tax Rate 12.00% 2.00% 1.00% Amount 194.76 3.90 1.95
Accounts Officer(TR)
This is a Computer generated Bill and hence does not require any Signature PAN No: AABCB5576G
Wef 1.1.13 LL free calls under combo plans applicable to BSNLtoBSNL calls & BB usage charges revised Dear Customer,Pulse reduced from 180 to 120 sec. for calls to other operators & inter circle calls (fixed/WLL). BSNL Wishes You a Very Happy & Prosperous New Year-2014.
E & OE
............................................................................................................................ BHARAT SANCHAR NIGAM LIMITED COUNTER FOIL Alleppey Telecom District
1,823.00 28/01/2014
Mode of Payment
JLgwcBpUNqVLvaeP
Cash Date__________
JLgwcBpUNqVC8yMqbMTiYxGNbMpkrGKyGHjz
Credit/Debit Card Branch___________________ E-Payment Amount________________ Visa Diners Master Amex
Please Charge Rs. ________Against Card No. ____________________________________Card Expiry Date______ Signature ________________Card Holder's Name _____________________________________________________
Note: Post Offices / Banks to accept Bills for Current Bill Amount or Amount Payable against Account Number on or before Due Date only.
Please make crossed Cheque/DD/Pay order for Amount Payable (Rounded up) in favour of AO (Cash), BSNL,Alleppey.
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Monthly Charges
0.00 650.00
Usage Charges
1,099.00 0.00
Discounts
-61.00 -65.00
Phone Number/Service ID
04782872678
Usage Charges
Description Local Call-OFFNET Local Call-ONNET STD Call-OFFNET STD Call-ONNET Total Units 849 52 16 9 926 Duration(hh:mm:ss) 13:26:53 01:08:42 00:15:10 00:10:38 15:01:23 Gross Amt(Rs.) 1,018.80 52.00 19.20 9.00 1,099.00
Phone Number/Service ID
vi4782872678
Discounts
Description BB - 10% Discount on Plan Rent Total Start Date End Date Amount(Rs.) -65.00 -65.00 Discount(Rs.) 0.00 0.00 0.00 Net Amount(Rs.) 0.00 0.00 0.00
Usage Charges
Description Broadband Day Usage BB Night Usage (2AM-8AM) Total Units in KB 14363698 1180198 15543896 Duration(hh:mm:ss) 204:23:33 07:01:56 211:25:29 Gross Amt(Rs.) 0.00 0.00 0.00
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