IndigoVision Network Video Recorder

Configuration Guide

Network Video Recorder

T HIS MANUAL WAS CREATED ON 21 SEPTEMBER 2011. DOCUMENT ID: IU-NVR-MAN002-9

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Copyright
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Configuration Guide - v9

TABLE

OF

CONTENTS

Legal Considerations Copyright

2 2

About This Guide

Safety Notices

5
5

NVR Configuration
Home Network Date & Time Disk Alarms NVR 3.x NVR-AS 4.x Status Monitoring Network Security Email Advanced Network Configuration Bandwidth Management Firmware Upgrade License Upgrade Diagnostics Enabling and Disabling Web Configuration

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7 8 9 9 11 11 11 12 12 15 15 15 16 16 16 17

NVR Recording Maintenance

Backing up Recordings Monitoring Recording Jobs NVR Alerts Recording Failure Alerts Redundant PSU/Network Link Failure Alerts Recovery

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19 19 19 19 20 20

Configuration Guide - v9

Network Video Recorder

Configuration Guide - v9

ABOUT THIS GUIDE

This Configuration Guide is written for users of IndigoVision standalone Network Video Recorders (NVR). It explains how to configure these devices using the Configuration pages, and provides information on maintaining NVR recordings. For more information about the NVR variants, please refer to the appropriate NVR Hardware Guide.

Safety Notices
This guide uses the following formats for safety notices: Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

Warning

Caution

Indicates a hazardous situation which, if not avoided, could result in moderate injury, damage the product, or lead to loss of data.

Notice

Indicates a hazardous situation which, if not avoided, may seriously impair operations.

Additional information relating to the current section.

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1 About This Guide

Network Video Recorder

Configuration Guide - v9

NVR CONFIGURATION
This chapter explains the various configuration options provided by the web configuration pages for your Network Video Recorder (NVR). To access the web configuration pages, enter the IP address of the NVR into any web browser. The Configuration Overview page is displayed.

Notice

Standalone NVRs support Microsoft Internet Explorer (version 6 or higher recommended). To access the other configuration pages, click the required option on the left-hand side of the web page. Click Submit to save any changes you make.

Notice

You can also access the web pages using IndigoVisions Control Center. Please refer to the Control Center documentation for details.

Home
This section is read-only and provides a basic configuration overview of the NVR and its operational status. This page is accessible to all users even if they are not authorized to access the other configuration pages.

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Device Type Indicates the NVR type, for example "NVR-AS 3000" or "Compact NVRAS". Model Indicates the capacity and RAIDversion (if applicable). Software Version Indicates the firmware version. O/S Version Indicates the Linux kernel version.

System Status If the NVR and disk are operating normally, this is set to Active. If a disk is not functioning correctly, or if you are changing a disk, this is set to "Suspended - <status message>", where the <status message> describes what happened. Disk Status (not RA variants) Indicates the state of the disks in the NVR.
RAID Status (RA variants) Indicates the state of each of the disks in the NVR.

PSU Redundancy Indicates the number of connected PSUs. Network Redundancy Indicates the number of network ports with active links.

Network
Warning

Ensure that you enter the correct values. Once you change from the defaults, the device is no longer configurable by the PC with its current network settings. Host Name Enter a name for the NVR to identify it. Location Enter a location to identify the device. IP Address Enter the units IP address. Subnet Mask Enter the units IP network subnet mask. Ethernet Interface Enter the link type used. The values are as follows: 100Mbps Half Duplex 100Mbps Full Duplex 1000Mbps Full Duplex (NVR-AS 3000 only) Auto-negotiate You may need to change the ethernet link type default value from Auto-negotiate for some network devices. If you have problems maintaining a network link, contact your system administrator to determine the appropriate setting. Gateway Appropriate default gateway for remote network access: this is only required if the devices are to be accessed from a different subnet. Broadcast Address This value is read-only, and is used by IndigoVision Control Center when scanning the network. Video Recording Stream This setting specifies the transmitter video stream configuration used for all recording jobs on this NVR-AS. For example, you can record a low bitrate stream from a transmitter over a Wide Area Network on this NVR while allowing an NVR local to the transmitter to record at a higher bitrate. Audio Encoder This setting specifies the transmitter audio encoder configuration used for all recording jobs on this NVR-AS. For example, you can record a low bitrate stream from a transmitter over a Wide Area Network on this NVR while allowing an NVR local to the transmitter to record at a higher bitrate.

Notice

Only choose encoder 2 if all transmitters to be recorded provide dual encoders (for example, 9000 series transmitter)

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Network Video Recorder

2 NVR Configuration

Date & Time

This section selects the source for date and time information for the unit.
Enable NTP Server Enable the NVRs internal NTP server. This allows other IndigoVision units or PCs to synchronize their clocks with the NVR. If you select this option, the NVR automatically takes its time from the embedded hardware clock.

Time Source: NTP Server Select this option and enter the address of an external NTP server. The NTP server must be on a network accessible by the unit. Hardware Clock Select this option if you prefer to use the real time clock embedded in the NVR.

Notice

When you enter a date and time on this page and click Submit , the current time of the real-time clock is set.

Time Zone Select the appropriate time zone.

Disk
Reaping by:

Space Recordings are only deleted when the NVR disk is becoming full. Time and Space Recordings are deleted either when the NVR disk is becoming full, or when recordings reach a specified age (max age).

Caution

Do not select the Time and Space option on an NVR which you use to play back archived recordings. Max Age This specifies the length of time that recordings are stored on the NVR before they are automatically deleted. Thinning This removes the intermediate P-frames, leaving only independent Iframes. This leads to a reduction in storage requirements at the expense of full motion video. Video Thinning is performed on footage only when it becomes older than the specified age. For effective use of Video Thinning, it is important to configure the maximum Iframe interval on the transmitter such that the frame rate of thinned footage is acceptable. Video Thinning is most effective on footage with significant amounts of motion. Automatic Unprotect of Video This automatically unprotects footage after a certain time period. Footage will be unprotected only when it becomes older than the specified age.

Caution

Enabling Automatic Unprotect in conjunction with Reaping can result in the loss of video data that has been protected to provide evidence relating to an incident.

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Storage Space This figure is read-only and indicates the total storage space on the disk. Used Space Shows the percentage of disk space currently used. Disk Status (not RA variants) This indicates the status of the disk. The status can be as follows: Disk OK The disk is functioning normally. Disk Not Found The disk has been removed or is not responding. For FD variants, please contact Partner Support. Disk Error There is a fault on the disk and it must be replaced. See Chapter 3 of the Hardware Guide for details of how to do this, or for FD variants, please contact Partner Support.

RAID Status (RA variants) This indicates the status of each disk in the RAID array. The status can be as follows: Disk OK The disk is functioning normally. Disk Not Found The disk has been removed and must be replaced. See Chapter 3 of the Hardware Guide for details of how to do this. Disk Error There is a fault on the disk and it must be replaced. See Chapter 3 of the Hardware Guide for details of how to do this. No RAID When two or more disks have a fault, all disks display No RAID. You must replace the faulty disk(s) and rebuild the RAID array. See Chapter 3 of the Hardware Guide for details of how to do this. Disk Rebuilding Indicates that the RAID array is being rebuilt.

Do not remove any disks while the RAID array is being rebuilt.
Caution

Disk Maintenance (not RA variants) Reformats the disks. RAID Maintenance (RA variants) Erases and reformats the entire RAID array. This should be used only when No RAID appears in the Disk Status field. For more information about reformatting the RAID array, see the Hardware Guide.

All data on the disks is erased when you format the RAID array.
Caution

Protection: Protect All Click Protect All to protect all recordings on the disks.

Caution

Recordings which are marked as protected are never automatically deleted (unless automatic unprotect of video is configured). It is good practice to press this button before removing disks which are to be archived, to prevent accidental deletion at a later date. Unprotect All Click Unprotect All to unprotect all recordings on the disk. This allows them to be deleted according to the reaping regime.

If you protect/unprotect all recordings, you lose the ability to identify recordings that were deliberately protected/unprotected by the user in Control Center.

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Network Video Recorder

2 NVR Configuration

Number of Recordings Details the number of recordings in the database. Purge Status This can be Idle or Running and indicates the status of a recording purge. Purge Recordings Network or camera errors may cause the NVRs recording database to contain small fragmented recordings. To remove these recordings, enter a value and click Purge. For example, enter 30 to remove all recordings shorter than 30 seconds.

You can remove unnecessary recordings while the NVR service is running. To verify the purge progress, click Refresh on the web browser tool bar.

Alarms
NVR 3.x
If you have an NVR 3.x system you will have the following options: Acknowledged Alarm Reaping This automatically deletes alarms based on their age. Select the check box and enter the time after which alarms will be deleted. AutoAcknowledged Alarm Reaping It is possible to define a different maximum age for alarms that are automatically acknowledged by Control Center. This option deletes automatically acknowledged alarms based on their age. Select the check box and enter the time after which automatically acknowledged alarms will be deleted. Remote Alarm Source Control This allows all alarm sources on the NVR to be enabled or disabled when a binary input on a transmitter, receiver, or alarm panel is triggered. Select this check box to activate the configuration items which specify the binary inputs used to enable or disable all alarm sources. Turn On all alarm sources using Enter the device IP address and binary input pin that should be used to enable all alarm sources. Turn Off all alarm sources using Enter the device IP address and binary input pin that should be used to disable all alarm sources. Latching Automatically Acknowledged Alarm Sources Set the normal pin state for Latching Automatically Acknowledged Alarm Sources. By default the normal pin state is low.

NVR-AS 4.x
If you have an NVR-AS 4.x you will have the following options: Zone Alarm Reaping This automatically deletes zone alarms based on their age. Select the check box and enter the time after which zone alarms will be deleted.
Notice

When zone alarms are reaped, any activations that contributed to those alarms are also reaped. Activation Reaping This automatically deletes activations that are not part of an alarm based on their age. Select the check box and enter the time after which activations with no associated alarm will be deleted.

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Status Monitoring
These are read-only values which reflect the status of the LEDs on the front panel.
CPU Status Displays the CPU status of the NVR.

Notice

If the CPU status is shown as "Overloaded" it may degrade the performance of the unit. Server Status Displays the status of the NVR server. CPU Temperature Displays the CPU temperature. Motherboard Temperature Displays the motherboard temperature. Fan Status Indicates if the fans are Running or Failed. PSU Redundancy Displays the status of PSU redundancy on the device, and indicates if there is a problem. Network Redundancy Displays the status of network redundancy on the device, and indicates if there is a problem. Generate Alerts Select Redundant Network link failure or Redundant PSU failure to generate an alert in Control Center if this occurs. LED indicates server status.

On the front panel, the

For more information about the LEDs, see the Hardware Guide.

Network Security
This page allows you to specify a password to restrict access to the configuration web pages. This password is also used to access the unit using telnet or ftp, when logged on as root. Configure User Password Enter a password for the unit. This must contain between 1 and 17 alphanumeric characters. Enter the password again to confirm it.

Notice

Once you have set a password, you may change it, but you may not remove it altogether using the Network Security page. If you forget the password, you will need to log in on the console port and reset the unit to factory defaults (see the Hardware Guide for details). To reset the password, see See "Diagnostics" on page 16. SNMP Configuration Enable Check this box to enable SNMP access to the Standalone NVR. By default, this setting is enabled. Community Strings: If SNMP is enabled, the following entries allow the SNMP Community Strings to be configured: Public Enter the public string for SNMP Community Configuration. Private Enter the private string for SNMP Community Configuration.

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Network Video Recorder IP Access Restrictions

2 NVR Configuration

Enable Check this box to restrict NVR access to the allowed addresses. Addresses Allowed Enter the IP addresses of PCs or IndigoVision codecs which are permitted to configure the unit or record/play back video. To remove an address, select the address you require and click Remove.

Notice

To record or play back multicast recordings, you must enter the multicast address of the codec as well as its IP address. For example, for a unit with IP address 10.5.1.12, you must enter both this address and the address 239.255.1.12.

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Add Address Enter an IP address and click Add. You can also enter an address range, e.g. 10.5.1.12-20.

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Network Video Recorder Remote Access

2 NVR Configuration

Concurrent Telnet Sessions Select the maximum number of concurrent telnet sessions to the unit. Enter 0 to disable Telnet access. Concurrent FTP Sessions Select the maximum number of concurrent FTP sessions to the unit. Enter 0 to disable FTP access.

Email
Email Configuration Preferred/Alternate Name Server Address The IP address of the DNS server used to convert network names into numerical IP addresses. You only need to enter a name server(s) if you need to specify the SMTP Server Address as a name and not as an IP address. SMTP Server Address The address of your email server. You can enter an IP address, or a name, such as server.example.com (if you have specified a name server). SMTP Server Port The port number used to connect to the email server. This is usually 25. SMTP From: Address All emails sent by the NVR are sent from this email address. The address must be in standard email address format. This feature is only available for units using RAID1 or RAID5. Notifications Select RAID Failure to enable email notifications for arrays that are degraded, have started rebuilding, and have finished rebuilding. Reminder notifications are sent daily at noon if the array is still degraded or rebuilding and the last notification of the state was over 12 hours ago. Recipients Displays the email addresses of all recipients of the notifications. You can specify up to 10 recipients. Select one or more recipients and click Remove to remove the selected recipients. Click Submit to save any changes you have made. Add Recipient Enter a valid email address and click Add to add an email address to the recipients list. Addresses can be up to 100 characters in length. Click Submit to save any changes you have made.

Fault Notification

Advanced Network Configuration

IP MTU This box sets the Maximum Transmission Unit for IP connections to the Standalone NVR.

Bandwidth Management
Bandwidth Manager None Select if no bandwidth manager is used. Playback speeds will be unconstrained. Run Local Server Select to run the bandwidth manager on this unit. This can be used to limit access to cameras and NVRs on the same network. Enter the maximum uplink bandwidth available. This is the maximum network speed at which cameras and NVRs can be accessed from remote locations. Access from the local network is unrestricted.

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Notice

This feature is not supported on NVR 200 units.

Use Remote Server Select to use a remote bandwidth manager. Enter the IP address of the machine hosting the bandwidth manager.

NVR Bandwidth Limit If a bandwidth manager is enabled, enter the maximum bandwidth available to a playback session for this unit. The bandwidth is shared between all playback streams in a session.

Caution

Changing the Bandwidth Manager configuration will cause a momentary interruption in recording.

Firmware Upgrade
Browse to the vex file you require to upgrade your unit, then click Perform Upgrade . The upgrade may take a few minutes. It is important not to power off the unit during this process.

License Upgrade
Identifier To obtain a new license key, you must quote the Identifier to Partner Support. License Key Enter the text string provided by Partner Support to upgrade the unit to support the required number of streams.

Diagnostics
These pages provide support information which may be requested by your IndigoVision supplier. System Logging Select the type of system logging you require. Local: System logging information is stored locally and is only available via the Diagnostics page. Console: System logging information is output to the console serial port, and is available via the Diagnostics page. Syslogd logging: System logging information is output to a network syslog server that corresponds to RFC 5424, and is available via the Diagnostics page.

Reset This removes any network restrictions and passwords previously configured on the unit, and resets all user configurable settings to their default values. Recordings, recording job configuration, and the units IP address and network gateway are not affected. Reboot This forces a hardware reset of the unit. Suspend/Resume Displays the current state of the unit. Click the Suspend/Resume button to change the state of the unit. If you want to shutdown the unit, change this state to Suspended, then disconnect the power to the unit.

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Do not disconnect the power while the unit is running.

Caution

Enabling and Disabling Web Configuration

For security, it is possible to disable web configuration of the NVR. To do this it is necessary to obtain a login shell on the device (either using telnet or via a connection to the serial port.) Once logged in as "root", the web server that provides the configuration interface can be disabled with the following command: webaccess stop Once stopped, the web configuration interface will not be available, even after rebooting the device. The web configuration can be enabled again by using the following command as "root": webaccess start

Caution

If telnet access to the NVR has previously been disabled, then disabling web configuration of the device (via a connection to the serial port) will mean that the only way to change the configuration or reinstate web or telnet access will be via its serial port.

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NVR RECORDING MAINTENANCE

Backing up Recordings
To back up recordings, use FTP to copy the recordings from the /storage/VideoLibrary directory. To access the FTP site, log in as root, using your web access password. (If you have not set a password to allow web access, use admin as the password.)

Monitoring Recording Jobs

To monitor currently recording jobs, you use IndigoVisions Control Center application. Control Center allows you to monitor all jobs on your NVR. It allows you to set up recording jobs on NVRs on a visible network. You can also use it to view any existing jobs and their current state (enabled, disabled, recording, etc). If a transmitter shows Trying to record in Control Centers recording schedule this indicates a problem with the transmitter. You should check the network connections, the device is switched on, and has a valid Video License Key displayed on the Firmware Upgrade page. You should then try to access the devices Web Configuration pages.

NVR Alerts
You should pay particular attention to the following alerts in Control Center: Disk Full alerts Disk full alerts indicate that the NVR disks are full, and that the NVR cannot delete any recordings, for example, because they are protected. Use Control Center to check for recordings marked as Protected and unprotect these recordings. Maximum Recordings alerts These indicate that the maximum number of recordings has been exceeded. This may be because there are too many short recordings. For information on how to remove these, see "Disk" on page 9.

Recording Failure Alerts

Recording failure alerts indicate that one or more transmitters are not recording correctly.

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Network Video Recorder

Check the network connectivity between the transmitter and the NVR. Ensure that the maximum number of licensed streams has not been exceeded.

Redundant PSU/Network Link Failure Alerts

If you have checked Redundant PSU failure or Redundant Network link failure , an alert is generated when these occur. See "Status Monitoring" on page 12 for details of how to set up these alerts.

Recovery
The standalone NVR 200 can record a maximum of 20 streams, with a maximum recording bandwidth of 32Mbps. The standalone NVR-AS 3000 can record a maximum of 64 streams, with a maximum recording bandwidth of 64Mbps for RAID0 and RAID1, 40Mbps for RAID5, and 40Mbps for Compact variants. If recording jobs exceed these limits, the red CPU overload LED illuminates on the front panel of the unit. In these circumstances, you may find that the unit becomes unresponsive when you try to access it to remove job entries. If this occurs, disconnect the unit from the network, and connect it only to a local PC for administration. Once you have deleted the jobs using this PC, reconnect the unit to the network.

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