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HUAWEI BSC6000 Base Station Subsystem BSS Performance Management Guidelines

5 Key Performance Indicators

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About This Chapter

Key Performance Indicators

This topic describes the key performance indicators (KPIs). According to indicated performances, KPIs are classified into CS KPIs and PS KPIs. 5.1 Introduction to Key Performance Indicators This topic gives the introduction to KPIs that reflect network performance. Through monitoring the variations of performance counters, you can promptly find out network performance problems. 5.2 CS Accessibility KPIs This topic describes the CS Accessibility KPIs that mainly indicate the call success rate when a MS accesses the network. Low Accessibility KPIs directly leads to low user satisfaction. 5.3 CS Retainability KPIs This topic describes the CS Retainability KPIs that indicate the ratio of moving MSs to all MSs, the moving frequency, and the success rate of handovers on the move. In addition, these KPIs indicate the capability of providing continuous services. A low handover success rate may lead to a high call drop rate. A low success rate leads to low user satisfaction. 5.4 CS Resource Utilization KPIs This topic describes the CS Resource Utilization KPIs that are used to monitor the load of hot spot cells and the network. These KPIs can serve as references for capacity expansion. The traffic volume KPIs help to obtain the ratio of busy-hour traffic to idle-hour traffic, to evaluate the utilization of system resources, and to adjust charges. The equipment availability KPIs help to know the running status of equipment, such as the running status of channels. If these KPIs are low, equipment and transmission may be faulty. 5.5 PS Throughput KPIs This topic describes the PS Throughput KPIs that are used to monitor the load of hot spot cells and the network and to obtain service models. These KPIs can serve as references for capacity expansion. The PS Throughput KPIs help to obtain the busy-hour PS traffic and the idle-hour PS traffic, to evaluate the utilization of system resources, and to facilitate service assessment of carriers. 5.6 PS Transmission KPIs This topic describes the PS Transmission KPIs that indicate the quality of radio transmission links in a cell. If the RLC data block retransmission rate in a cell is high, the quality of the radio
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transmission links in the cell is poor. Therefore, you need to take corresponding measures, such as RF optimization. 5.7 PS Accessibility KPIs This topic describes the PS Accessibility KPIs that indicate whether MSs can easily access cells. Poor PS Accessibility KPIs directly affect user satisfaction. 5.8 PS Resource Utilization KPIs This topic describes the PS Resource Utilization KPIs that indicate the utilization of the network resource and the busy states of services. Thus, these KPIs can be used to guide network expansion. 5.9 PS Retainability KPIs This topic describes the PS Retainability KPIs that mainly involve the uplink and downlink TBF call drop rates. These KPIs indicate the capability of providing continuous services by the network and are directly related to user satisfaction. Thus, an increase in call drop rate directly leads to a decrease in user satisfaction. 5.10 PS End-to-End Delay KPIs This topic describes the PS End-to-End Delay KPIs that indicate the service response speed of the network. Long delay affects user satisfaction. 5.11 PS End-to-End Quality KPIs This topic describes the PS end-to-end quality KPIs. They involve the performance factors of terminals, the radio access network, and the core network. Now, the main performance bottleneck comes from the radio access network. Therefore, these KPIs indicate the end-to-end service data link bearing capability of the GPRS network, which are directly related to user satisfaction.

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5 Key Performance Indicators

5.1 Introduction to Key Performance Indicators


This topic gives the introduction to KPIs that reflect network performance. Through monitoring the variations of performance counters, you can promptly find out network performance problems.

Property
Each counter has the following three properties:
l l

Measurement object: indicates the measurement range, such as the BSC, the PCU, or a cell. Measurement family: indicates the signaling procedure or algorithm, such as call access and TBF setup. Measured service: indicates the measured service type, such as CS and PS services.

Measurement Family
Figure 5-1 shows the measurement family of the CS domain performance counters. Call measurement and channel measurement are very important. Most of performance counters are distributed in the two measurement families.
l l

Call Measurement per BSC refers to the measurement of call services in a BSC. Channel Measurement per BSC refers to the measurement of various counters related to channels.

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Figure 5-1 KPIs classified by measurement object in the CS


Performance measurement Call measurement SCCP measurement Channel measurement MTP3 measurement BTS management measurement LAPD measurement System load measurement PCU measurement Paging measurement MSC measurement Measurement report measurement CBC measurement Resource measurement BSC overall performance measurement

Figure 5-2 shows the measurement family of the CS performance counters. Cell counters are very important. Most of the KPIs are calculated according to these counters.

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Figure 5-2 KPIs classified by measurement object in the PS


Performance measurement BSC overall performance measurement

CPU performance measurement

NS performance measurement BSSGP performance measurement

G-Abis interface performance measurement

System load measurement

PB interface performance measurement

PCU measurement Cell performance measurement

Classification of KPIs by Measurement Mode


According to the indicated performance, KPIs that are commonly used in routine monitoring are classified as follows: The CS KPIs can be categorized into:
l l l

Accessibility KPIs Retainability KPIs Resource Utilization

The PS KPIs can be categorized into:


l l l l l l l

Throughput KPIs Transmission KPIs Accessibility KPIs Resource Utilization Retainability KPIs End-to-End Quality KPIs End-to-End Quality KPIs

Collection of KPIs
CS KPIs can be viewed and analyzed on the M2000. In addition, KPIs can be exported from the M2000 as a .csv, .xml, or .txt file. CS KPIs can be viewed and analyzed through the BSC6000 intelligent report system. In addition, KPIs can be exported from the system as a .xml, .xls, or .txt file. PS KPIs, such as Throughput KPIs, Transmission KPIs, Accessibility KPIs, Resource Utilizations, and Retainability KPIs can be viewed and analyzed on the M2000. In addition, KPIs can be exported from the M2000 as a .csv, .xml, or .txt file.
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In addition, PS KPIs can be set and queried through the OMC traffic console. End-to-end performance KPIs can be queried through Drive Test and Call Quality Test.

5.2 CS Accessibility KPIs


This topic describes the CS Accessibility KPIs that mainly indicate the call success rate when a MS accesses the network. Low Accessibility KPIs directly leads to low user satisfaction. 5.2.1 Immediate Assignment Success Rate This topic describes the definition, type, unit, and associated original KPIs of the Immediate Assignment Success Rate. 5.2.2 Congestion Rate on SDCCH (All Channels Busy) This topic describes the definition, type, unit, and associated original KPIs of the Congestion Rate on SDCCH (All Channels Busy). 5.2.3 SDCCH Call Drop Rate This topic describes the definition, type, unit, and associated original KPIs of the SDCCH Call Drop Rate. 5.2.4 TCH Assignment Success Rate This topic describes the definition, type, unit, and associated original KPIs of the TCH Assignment Success Rate. 5.2.5 Congestion Rate on TCH (All Channels Busy) This topic describes the definition, type, unit, and associated original KPIs of the Congestion Rate on TCH (All Channels Busy). 5.2.6 Successful TCH Seizures This topic describes the definition, type, unit, and associated original KPIs of the Successful TCH Seizures. 5.2.7 Call Setup Success Rate This topic describes the definition, type, unit, and associated original KPIs of the Call Setup Success Rate. 5.2.8 BSS Call Setup Success Rate This topic describes the definition, type, unit, and associated original KPIs of the BSS Call Setup Success Rate. 5.2.9 Paging Overload Rate This topic describes the definition, type, unit, and associated original KPIs of the Paging Overload Rate.

5.2.1 Immediate Assignment Success Rate


This topic describes the definition, type, unit, and associated original KPIs of the Immediate Assignment Success Rate. Table 5-1 Immediate Assignment Success Rate Name Immediate Assignment Success Rate

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Definition Type Unit Associated Original KPIs

Immediate Assignment Success Rate = Call Setup Indications (Circuit Service)/Channel Requests (Channel Requests) x 100% Calculation KPI % Call Setup Indications (Circuit Service) = Call Setup Indications (SDCCH) (Circuit Service) + Call Setup Indications (TCH) (Circuit Service) Channel Requests (Circuit Service) = Channel Requests (MOC) + Channel Requests (MTC) + Channel Requests (Emergency Call) + Channel Requests (Call Re-establishment) + Channel Requests (Location Updating)

5.2.2 Congestion Rate on SDCCH (All Channels Busy)


This topic describes the definition, type, unit, and associated original KPIs of the Congestion Rate on SDCCH (All Channels Busy). Table 5-2 Congestion Rate on SDCCH (All Channels Busy) Name Definition Type Unit Associated Original KPIs Congestion Rate on SDCCH (All Channels Busy) Congestion Rate on SDCCH (All Channels Busy) = Failed SDCCH Seizures due to Busy SDCCH/SDCCH Seizure Requests x 100 Customization % Failed SDCCH Seizures due to Busy SDCCH = Failed Channel Assignments due to Busy or Not Configured Channels in Immediate Assignment Procedure (SDCCH) + Failed Internal Intra-Cell Handovers (Channel Unavailable) (SDCCH) + Failed Incoming Internal Inter-Cell Handovers (Channel Unavailable) (SDCCH) + Failed Incoming External Inter-Cell Handovers (Channel Unavailable) (SDCCH) SDCCH Seizure Requests = Channel Assignment Requests in Immediate Assignment Procedure (SDCCH) + Internal Intra-Cell Handover Requests (SDCCH) + Incoming Internal Inter-Cell Handover Requests (SDCCH) (900/850900/850) + Incoming Internal Inter-Cell Handover Requests (SDCCH) (1800/19001800/1900) + Incoming Internal Inter-Cell Handover Requests (SDCCH) (900/8501800/1900) + Incoming Internal Inter-Cell Handover Requests (SDCCH) (1800/1900900/850) + Incoming External Inter-Cell Handover Requests (SDCCH) (900/850 900/850) + Incoming External Inter-Cell Handover Requests (SDCCH) (1800/19001800/1900) + Incoming External Inter-Cell Handover Requests (SDCCH) (900/8501800/1900) + Incoming External Inter-Cell Handover Requests (SDCCH) (1800/1900900/850)

5.2.3 SDCCH Call Drop Rate


This topic describes the definition, type, unit, and associated original KPIs of the SDCCH Call Drop Rate.
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Table 5-3 SDCCH Call Drop Rate Name Definition Type Unit Associated Original KPIs SDCCH Call Drop Rate SDCCH Call Drop Rate = Call Drops on SDCCH/Successful SDCCH Seizures x 100% Customization % Call Drops on SDCCH = Call Drops on Radio Interface (SDCCH) + Call Drops due to No MRs from MS for a Long Time (SDCCH) + Call Drops due to Abis Terrestrial Link Failure (SDCCH) + Call Drops due to Equipment Failure (SDCCH) + Call Drops due to Forced Handover (SDCCH) Successful SDCCH Seizures = Channel Activation Attempts in Immediate Assignment Procedure (SDCCH) CHAN ACTIV NACK Messages Sent by BTS in Immediate Assignment Procedure (SDCCH) Channel Activation Timeouts in Immediate Assignment Procedure (SDCCH) + Internal Intra-Cell Handover Detection Messages Received by BSC (SDCCH) + Incoming Internal Inter-Cell Handover Detection Messages Received by BSC (SDCCH) + Incoming External Inter-Cell Handover Detection Messages Received by BSC (SDCCH)

5.2.4 TCH Assignment Success Rate


This topic describes the definition, type, unit, and associated original KPIs of the TCH Assignment Success Rate. Table 5-4 TCH Assignment Success Rate Name Definition Type Unit TCH Assignment Success Rate TCH Assignment Success Rate = Successful Assignments/Assignment Requests x 100% Calculation KPI %

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Associated Original KPIs

Successful Assignments = Assignment Requests (Failed Assignments (Signaling Channel) + Failed Assignments (MOC) (A Interface, Including Directed Retry) + Failed Assignments (MTC) (A Interface, Including Directed Retry) + Failed Assignments (Emergency Call) (A Interface, Including Directed Retry) + Failed Assignments (Call Re-establishment) (A Interface, Including Directed Retry)+ Failed Mode Modify Attempts (MOC) (TCHF) + Failed Mode Modify Attempts (MTC) (TCHF) + Failed Mode Modify Attempts (Emergency Call) (TCHF) + Failed Mode Modify Attempts (Call Re-establishment) (TCHF) + Failed Mode Modify Attempts (MOC) (TCHH) + Failed Mode Modify Attempts (MTC) (TCHH) + Failed Mode Modify Attempts (Call Re-establishment) (TCHH)) Assignment Requests = Assignment Requests (Signaling Channel) + Assignment Requests (TCHF Only) + Assignment Requests (TCHH Only) + Assignment Requests (TCHF Preferred, Channel Type Unchangeable) + Assignment Requests (TCHH Preferred, Channel Type Unchangeable) + Assignment Requests (TCHF or TCHH, Channel Type Unchangeable) + Assignment Requests (TCHF Preferred, Channel Type Changeable) + Assignment Requests (TCHH Preferred, Channel Type Changeable) + Assignment Requests (TCHF or TCHH, Channel Type Changeable)

5.2.5 Congestion Rate on TCH (All Channels Busy)


This topic describes the definition, type, unit, and associated original KPIs of the Congestion Rate on TCH (All Channels Busy). Table 5-5 Congestion Rate on TCH (All Channels Busy) Name Definition Congestion Rate on TCH (All Channels Busy) Congestion Rate on TCH (All Channels Busy) = Failed TCH Seizures due to Busy TCH (Signaling Channel) + TCH Seizure Requests (Signaling Channel) + Failed TCH Seizures due to Busy TCH per BSC (Traffic Channel) + Failed TCH Seizures in TCH Handovers due to Busy TCH per BSC (Traffic Channel)/ (TCH Seizure Requests (Signaling Channel) + TCH Seizure Requests in TCH Handovers (Traffic Channel)) x 100% Customization %

Type Unit

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Associated Original KPIs

TCH Seizure Requests (Signaling Channel) = Channel Assignment Requests in Immediate Assignment Procedure (TCH) Immediate Assignment Commands (TCHF) Immediate Assignment Commands (TCHH) TCH Seizure Requests (Signaling Channel) = Assignment Requests (Signaling Channel) + Assignment Requests (TCHF Only) + Assignment Requests (TCHH Only) + Assignment Requests (TCHF Preferred, Channel Type Unchangeable) + Assignment Requests (TCHH Preferred, Channel Type Unchangeable) + Assignment Requests (TCHF or TCHH, Channel Type Unchangeable) + Assignment Requests (TCHF Preferred, Channel Type Changeable) + Assignment Requests (TCHH Preferred, Channel Type Changeable) + Assignment Requests (TCHF or TCHH, Channel Type Changeable) Failed TCH Seizures due to Busy TCH (Traffic Channel) = Failed Assignments (Channel Unavailable) Failed TCH Seizures in TCH Handovers due to Busy TCH (Traffic Channel) = Failed Internal Intra-Cell Handovers (Channel Unavailable) (TCH) + Failed Incoming Internal Inter-Cell Handovers (Channel Unavailable) (TCH) + Failed Incoming External Inter-Cell Handovers (Channel Unavailable) (TCH) TCH Seizure Requests (Signaling Channel) = Channel Assignment Requests in Immediate Assignment Procedure (TCH) TCH Seizure Requests in TCH Handovers (Traffic Channel) = Internal IntraCell Handover Requests (TCH) + Incoming Internal Inter-Cell Handover Requests (TCH) (900/850900/850) + Incoming Internal Inter-Cell Handover Requests (TCH) (1800/19001800/1900) + Incoming Internal Inter-Cell Handover Requests (TCH) (900/8501800/1900) + Incoming Internal InterCell Handover Requests (TCH) (1800/1900900/850) + Incoming External Inter-Cell Handover Requests (TCH) (900/850900/850) + Incoming External Inter-Cell Handover Requests (TCH) (1800/19001800/1900) + Incoming External Inter-Cell Handover Requests (TCH) (900/8501800/1900) + Incoming External Inter-Cell Handover Requests (TCH) (1800/1900900/850)

5.2.6 Successful TCH Seizures


This topic describes the definition, type, unit, and associated original KPIs of the Successful TCH Seizures. Table 5-6 Successful TCH Seizures Name Definition Successful TCH Seizures TCH Seizure Success Rate = (Successful TCH Seizures (Signaling Channel) + Successful TCH Seizures (Traffic Channel) + Successful TCH Seizures in TCH handovers (Traffic Channel))/(TCH Seizure Requests (Signaling Channel) + TCH Seizure Requests (Traffic Channel) + TCH Seizure Requests in TCH Handovers (Traffic Channel)) x 100% Customization %

Type Unit

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Associated Original KPIs

Successful TCH Seizures (Signaling Channel) = Channel Activation Attempts in Immediate Assignment Procedure (TCHF) + Channel Activation Attempts in Immediate Assignment Procedure (TCHH) (CHAN ACTIV NACK Messages Sent by BTS in Immediate Assignment Procedure (TCHF) + CHAN ACTIV NACK Messages Sent by BTS in Immediate Assignment Procedure (TCHH) + Channel Activation Timeouts in Immediate Assignment Procedure (TCHF) + Channel Activation Timeouts in Immediate Assignment Procedure (TCHH)) Successful TCH Seizures (Traffic Channel) = Successful Assignments (Signaling Channel) + Assignment Requests (TCHF Only) + Assignment Requests (TCHH Only) + Assignment Requests (TCHF Preferred, Channel Type Unchangeable) + Assignment Requests (TCHH Preferred, Channel Type Unchangeable) + Assignment Requests (TCHF or TCHH, Channel Type Unchangeable) + Assignment Requests (TCHF Preferred, Channel Type Changeable) + Assignment Requests (TCHH Preferred, Channel Type Changeable) + Assignment Requests (TCHF or TCHH, Channel Type Changeable) (Failed Assignments (MOC) (A Interface, Including Directed Retry) + Failed Assignments (MTC) (A Interface, Including Directed Retry) + Failed Assignments (Emergency Call) (A Interface, Including Directed Retry) + Failed Assignments (Call Re-establishment) (A Interface, Including Directed Retry) + Failed Mode Modify Attempts (MOC) (TCHF) + Failed Mode Modify Attempts (MTC) (TCHF) + Failed Mode Modify Attempts (Emergency Call) (TCHF) + Failed Mode Modify Attempts (Call Re-establishment) (TCHF) + Failed Mode Modify Attempts (MOC) (TCHH) + Failed Mode Modify Attempts (MTC) (TCHH) + Failed Mode Modify Attempts (Call Reestablishment) (TCHH) + Failed Assignments (Signaling Channel)) Successful TCH Handovers (Traffic Channel) = Internal Intra-Cell Handover Detection Messages Received by BSC (TCHF) + Internal Intra-Cell Handover Detection Messages Received by BSC (TCHH) + Incoming Internal Inter-Cell Handover Detection Messages Received by BSC (TCHF) + Incoming Internal Inter-Cell Handover Detection Messages Received by BSC (TCHH) + Incoming External Inter-Cell Handover Detection Messages Received by BSC (TCHF) + Incoming External Inter-Cell Handover Detection Messages Received by BSC (TCHH) TCH Seizure Requests (Signaling Channel) = Channel Assignment Requests in Immediate Assignment Procedure (TCH) TCH Seizure Requests (Signaling Channel) = Assignment Requests (Signaling Channel) + Assignment Requests (TCHF Only) + Assignment Requests (TCHH Only) + Assignment Requests (TCHF Preferred, Channel Type Unchangeable) + Assignment Requests (TCHH Preferred, Channel Type Unchangeable) + Assignment Requests (TCHF or TCHH, Channel Type Unchangeable) + Assignment Requests (TCHF Preferred, Channel Type Changeable) + Assignment Requests (TCHH Preferred, Channel Type Changeable) + Assignment Requests (TCHF or TCHH, Channel Type Changeable) TCH Seizure Requests in TCH Handovers (Traffic Channel) = Internal IntraCell Handover Requests (TCH) + Incoming Internal Inter-Cell Handover Requests (TCH) (900/850900/850) + Incoming Internal Inter-Cell Handover Requests (TCH) (1800/19001800/1900) + Incoming Internal Inter-Cell Handover Requests (TCH) (900/8501800/1900) + Incoming Internal InterCell Handover Requests (TCH) (1800/1900900/850) + Incoming External

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Inter-Cell Handover Requests (TCH) (900/850900/850) + Incoming External Inter-Cell Handover Requests (TCH) (1800/19001800/1900) + Incoming External Inter-Cell Handover Requests (TCH) (900/8501800/1900) + Incoming External Inter-Cell Handover Requests (TCH) (1800/1900900/850)

5.2.7 Call Setup Success Rate


This topic describes the definition, type, unit, and associated original KPIs of the Call Setup Success Rate. Table 5-7 Call Setup Success Rate Name Definition Call Setup Success Rate Call Setup Success Rate = Successful Assignments/(Call Setup Indications (MOC Non SMS) (SDCCH) + Call Setup Indications (MTC) (SDCCH) + Call Setup Indications (Emergency Call) (SDCCH) + Call Setup Indications (Call Re-establishment) (SDCCH) + Call Setup Indications (MOC Non SMS) (TCHF) + Call Setup Indications (MTC) (TCHF) + Call Setup Indications (Emergency Call) (TCHF) + Call Setup Indications (Call Re-establishment) (TCHF) + Call Setup Indications (MOC Non SMS) (TCHH) + Call Setup Indications (MTC) (TCHH) + Call Setup Indications (Call Re-establishment) (TCHH) Downlink Point-to-Point Short Messages on SDCCH)) x 100% Customization % For details about Successful Assignments, refer to the topic on TCH Assignment Success Rate.

Type Unit Associated Original KPIs

5.2.8 BSS Call Setup Success Rate


This topic describes the definition, type, unit, and associated original KPIs of the BSS Call Setup Success Rate. Table 5-8 BSS Call Setup Success Rate Name Definition Type Unit Associated Original KPIs BSS Call Setup Success Rate Call Setup Success Rate = ((Immediate Assignment Success Rate x Assignment Success Rate) x (1 SDCCH Call Drop Rate)) x 100% Customization % For details about Immediate Assignment Success Rate, refer to the topic on Immediate Assignment Success Rate. For details about Assignment Success Rate, refer to the topic on TCH Assignment Success Rate. For details about SDCCH Call Drop Rate, refer to the topic on SDCCH Call Drop Rate.
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5.2.9 Paging Overload Rate


This topic describes the definition, type, unit, and associated original KPIs of the Paging Overload Rate. Table 5-9 Paging Overload Rate Name Definition Paging Overload Rate Paging Overload Rate = (PCH Overloads due to CS Service Counted Through the Indications from the Abis Interface + PCH Overloads due to PS Service Counted through the Indications from the Abis Interface)/ (Paging Requests on the Abis Interface (CS Service) + Paging Requests on the Abis Interface (PS Service)) x 100% Customization %

Type Unit

5.3 CS Retainability KPIs


This topic describes the CS Retainability KPIs that indicate the ratio of moving MSs to all MSs, the moving frequency, and the success rate of handovers on the move. In addition, these KPIs indicate the capability of providing continuous services. A low handover success rate may lead to a high call drop rate. A low success rate leads to low user satisfaction. 5.3.1 TCH Call Drop Rate (Including Handover) This topic describes the definition, type, unit, and associated original KPIs of the TCH Call Drop Rate (Including Handover). 5.3.2 TCH Call Drop Rate (Excluding Handover) This topic describes the definition, type, unit, and associated original KPIs of the TCH Call Drop Rate (Excluding Handover). 5.3.3 Traffic Call Drop Rate This topic describes the definition, type, unit, and associated original KPIs of the Traffic Call Drop Rate. 5.3.4 TCH Radio Loss Rate This topic describes the definition, type, unit, and associated original KPIs of the TCH Radio Loss Rate. 5.3.5 TCH Handover Loss Rate This topic describes the definition, type, unit, and associated original KPIs of the TCH Handover Loss Rate. 5.3.6 Handover Success Rate This topic describes the definition, type, unit, and associated original KPIs of the Handover Success Rate. 5.3.7 Radio Handover Success Rate This topic describes the definition, type, unit, and associated original KPIs of the Radio Handover Success Rate. 5.3.8 Internal Handover Success Rate
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This topic describes the definition, type, unit, and associated original KPIs of the Internal Handover Success Rate. 5.3.9 External Incoming Cell Handover Success Rate This topic describes the definition, type, unit, and associated original KPIs of the External Incoming Cell Handover Success Rate. 5.3.10 External Outgoing Cell Handover Success Rate This topic describes the definition, type, unit, and associated original KPIs of the External Outgoing Cell Handover Success Rate. 5.3.11 Intra-BSC Radio Handover Success Rate This topic describes the definition, type, unit, and associated original KPIs of the Intra-BSC Radio Handover Success Rate. 5.3.12 External Incoming Cell Radio Handover Success Rate This topic describes the definition, type, unit, and associated original KPIs of the External Incoming Cell Radio Handover Success Rate. 5.3.13 External Outgoing Cell Radio Handover Success Rate This topic describes the definition, type, unit, and associated original KPIs of the External Outgoing Cell Radio Handover Success Rate. 5.3.14 Dual-Band Handover Success Rate (900M/850M1800M/1900M) This topic describes the definition, type, unit, and associated original KPIs of the Dual-Band Handover Success Rate (900M/850M1800M/1900M). 5.3.15 Dual-Band Handover Success Rate (1800M/1900M900M/850M) This topic describes the definition, type, unit, and associated original KPIs of the Dual-Band Handover Success Rate (1800M/1900M900M/850M). 5.3.16 Call Complete Success Rate This topic describes the definition, type, unit, and associated original KPIs of the Call Complete Success Rate.

5.3.1 TCH Call Drop Rate (Including Handover)


This topic describes the definition, type, unit, and associated original KPIs of the TCH Call Drop Rate (Including Handover). Table 5-10 TCH Call Drop Rate (Including Handover) Name Definition TCH Call Drop Rate (Including Handover) TCH Call Drop Rate = Call Drops on TCH/(Successful TCH Seizures (Signaling Channel) + Successful TCH Seizures (Traffic Channel) + Successful TCH Seizures in TCH Handovers (Traffic Channel)) x 100% Customization %

Type Unit

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Associated Original KPIs

Call Drops on TCH = Call Drops on Radio Interface in Stable State (TCH) + Call Drops on Radio Interface in Handover State (TCH) + Call Drops due to No MRs from MS for a Long Time (TCH) + Call Drops due to Abis Terrestrial Link Failure (TCH) + Call Drops due to Equipment Failure (TCH) + Call Drops due to Forced Handover (TCH) For details about Successful TCH Seizures, refer to the topic on Successful TCH Seizures.

5.3.2 TCH Call Drop Rate (Excluding Handover)


This topic describes the definition, type, unit, and associated original KPIs of the TCH Call Drop Rate (Excluding Handover). Table 5-11 TCH Call Drop Rate (Excluding Handover) Name Definition Type Unit Associated Original KPIs TCH Call Drop Rate (Excluding Handover) TCH Call Drop Rate = Call Drops on TCH in Stable State (Traffic Channel)/Successful TCH Seizures (Traffic Channel)) x 100% Customization % Refer to the topic on TCH Call Drop Rate (Including Handover).

5.3.3 Traffic Call Drop Rate


This topic describes the definition, type, unit, and associated original KPIs of the Traffic Call Drop Rate. Table 5-12 Traffic Call Drop Rate Name Definition Type Unit Associated Original KPIs Traffic Call Drop Rate Traffic Call Drop Rate = 60 x Traffic Volume on TCH/Call Drops on TCH Customization None. Traffic Volume on TCH = Mean Number of Busy TCHs (TCHF) (900/850 Cell) + Mean Number of Busy TCHs (TCHF) (1800/1900 Cell) + Mean Number of Busy TCHs (TCHH) (900/850 Cell) + Mean Number of Busy TCHs (TCHH) (1800/1900 Cell) For details about Call Drops on TCH, refer to the topic on TCH Call Drop Rate (Including Handover).

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5.3.4 TCH Radio Loss Rate


This topic describes the definition, type, unit, and associated original KPIs of the TCH Radio Loss Rate. Table 5-13 TCH Radio Loss Rate Name Definition TCH Radio Loss Rate TCH Radio Loss Rate = (Call Drops on Radio Interface in Stable State + Call Drops due to ERR IND Received on TCHF in Stable State (T200 Expired) (Signaling Channel) + Call Drops due to ERR IND Received on TCHF in Stable State (Unsolicited DM Response) (Signaling Channel) + Call Drops due to ERR IND Received on TCHF in Stable State (Sequence Error) (Signaling Channel) + Call Drops due to ERR IND Received on TCHH in Stable State (T200 Expired) (Signaling Channel) + Call Drops due to ERR IND Received on TCHH in Stable State (Unsolicited DM Response) (Signaling Channel) + Call Drops due to ERR IND Received on TCHH in Stable State (Sequence Error) (Signaling Channel) + Call Drops due to CONN FAIL Received on TCHF in Stable State (Radio Link Failure) (Signaling Channel) + Call Drops due to CONN FAIL Received on TCHF in Stable State (HO Access Failure) (Signaling Channel) + Call Drops due to CONN FAIL Received on TCHF in Stable State (OM Intervention) (Signaling Channel) + Call Drops due to CONN FAIL Received on TCHF in Stable State (Radio Resource Unavailable) (Signaling Channel) + Call Drops due to CONN FAIL Received on TCHF in Stable State (Other Causes) (Signaling Channel) + Call Drops due to CONN FAIL Received on TCHH in Stable State (Radio Link Failure) (Signaling Channel) + Call Drops due to CONN FAIL Received on TCHH in Stable State (HO Access Failure) (Signaling Channel) + Call Drops due to CONN FAIL Received on TCHH in Stable State (OM Intervention) (Signaling Channel) + Call Drops due to CONN FAIL Received on TCHH in Stable State (Radio Resource Unavailable) (Signaling Channel) + Call Drops due to CONN FAIL Received on TCHH in Stable State (Other Causes) (Signaling Channel) + Call Drops due to REL IND Received on TCHF (Signaling Channel) + Call Drops due to REL IND Received on TCHH (Signaling Channel))/(Successful TCH Seizures (Signaling Channel) + Successful TCH Seizures (Traffic Channel) + Successful TCH Seizures in TCH handovers (Traffic Channel)) x 100% Customization % Call Drops on Radio Interface in Stable State (TCH) = Call Drops on TCH in Stable State (Error Indication) + Call Drops on TCH in Stable State (Connection Failure) + Call Drops on TCH in Stable State (Release Indication) For details about Successful TCH Seizures, refer to the topic on Successful TCH Seizures.

Type Unit Associated Original KPIs

5.3.5 TCH Handover Loss Rate


This topic describes the definition, type, unit, and associated original KPIs of the TCH Handover Loss Rate.
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Table 5-14 TCH Handover Loss Rate Name Definition TCH Handover Loss Rate TCH Handover Loss Rate = (Failed Internal Intra-Cell Handovers (Timer Expired) (TCHF) (Signaling Channel) + Failed Internal IntraCell Handovers (Timer Expired) (TCHH) (Signaling Channel) + Failed Internal Intra-Cell Handovers (Timer Expired) (TCHF) (Traffic Channel) + Failed Internal Intra-Cell Handovers (Timer Expired) (TCHH) (Traffic Channel) + Failed Outgoing Internal Inter-Cell Handovers (Timer Expired) (TCHF) (Signaling Channel) + Failed Outgoing Internal Inter-Cell Handovers (Timer Expired) (TCHH) (Signaling Channel) + Call Drops in TCH Handovers (Traffic Channel))/Successful TCH Seizures (Traffic Channel)) x 100% Customization % Refer to the topic on TCH Call Drop Rate (Including Handover).

Type Unit Associated Original KPIs

5.3.6 Handover Success Rate


This topic describes the definition, type, unit, and associated original KPIs of the Handover Success Rate. Table 5-15 Handover Success Rate Name Definition Handover Success Rate Handover Success Rate = (Successful Internal Intra-Cell Handovers + Successful Internal Incoming Cell Handovers per BSC + Successful External Incoming Cell Handovers per BSC + Successful External Outgoing Cell Handovers per BSC)/(Intra-Cell Handover Requests + Internal Incoming Cell Handover Requests per BSC + External Incoming Cell Handover Requests per BSC + External Outgoing Cell Handover Requests per BSC) x 100% Customization %

Type Unit

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Successful Internal Intra-Cell Handovers = Internal Intra-Cell Handover Requests per BSC (SDCCH) + Internal Intra-Cell Handover Requests per BSC (TCH) Failed Internal Intra-Cell Handovers (SDCCH) Failed Internal IntraCell Handovers (TCH) Intra-Cell Handover Requests = Internal Intra-Cell Handover Requests per BSC (SDCCH) + Internal Intra-Cell Handover Requests per BSC (TCH) Successful Internal Incoming Cell Handovers per BSC = Internal Incoming Cell Handover Requests per BSC (SDCCH) (900/850900/850) + Internal Incoming Cell Handover Requests per BSC (SDCCH) (1800/19001800/1900) + Internal Incoming Cell Handover Requests per BSC (SDCCH) (900/850 1800/1900) + Internal Incoming Cell Handover Requests per BSC (SDCCH) (1800/1900900/850) + Internal Incoming Cell Handover Requests per BSC (TCH) (900/850900/850) + Internal Incoming Cell Handover Requests per BSC (TCH) (1800/19001800/1900) + Internal Incoming Cell Handover Requests per BSC (TCH) (900/8501800/1900) + Internal Incoming Cell Handover Requests per BSC (TCH) (1800/1900900/850) Failed Incoming Internal Inter-Cell Handovers (SDCCH) (900/850900/850) Failed Incoming Internal Inter-Cell Handovers (SDCCH) (1800/19001800/1900) Failed Incoming Internal Inter-Cell Handovers (SDCCH) (900/8501800/1900) Failed Incoming Internal Inter-Cell Handovers (SDCCH) (1800/1900 900/850) Failed Incoming Internal Inter-Cell Handovers (TCH) (900/850 900/850) Failed Incoming Internal Inter-Cell Handovers (TCH) (1800/1900 1800/ 1900) Failed Incoming Internal Inter-Cell Handovers (TCH) (900/850 1800/1900) Failed Incoming Internal Inter-Cell Handovers (TCH) (1800/1900-900/850)) Incoming Internal Inter-Cell Handover Requests = Incoming Internal Inter-Cell Handover Requests (SDCCH) (900/850900/850) + Incoming Internal InterCell Handover Requests (SDCCH) (1800/19001800/1900) + Incoming Internal Inter-Cell Handover Requests (SDCCH) (900/8501800/1900) + Incoming Internal Inter-Cell Handover Requests (SDCCH) (1800/1900 900/850) + Incoming Internal Inter-Cell Handover Requests (TCH) (900/850 900/850) + Incoming Internal Inter-Cell Handover Requests (TCH) (1800/19001800/1900) + Incoming Internal Inter-Cell Handover Requests (TCH) (900/8501800/1900) + Incoming Internal Inter-Cell Handover Requests (TCH) (1800/1900900/850) Successful External Incoming Cell Handovers per BSC = Incoming External Inter-Cell Handover Requests (SDCCH) (900/850900/850) + Incoming External Inter-Cell Handover Requests (SDCCH) (1800/19001800/1900) + Incoming External Inter-Cell Handover Requests (SDCCH) (900/850 1800/1900) + Incoming External Inter-Cell Handover Requests (SDCCH) (1800/1900900/850) + Incoming External Inter-Cell Handover Requests (TCH) (900/850900/850) + Incoming External Inter-Cell Handover Requests (TCH) (1800/19001800/1900) + Incoming External Inter-Cell Handover Requests (TCH) (900/8501800/1900) + Incoming External Inter-Cell Handover Requests (TCH) (1800/1900900/850) Failed Incoming External Inter-Cell Handovers (SDCCH) (900/850900/850) + Failed Incoming External Inter-Cell Handovers (SDCCH) (1800/19001800/1900) + Failed Incoming External Inter-Cell Handovers (SDCCH) (900/8501800/1900) + Failed Incoming External Inter-Cell Handovers (SDCCH) (1800/1900 900/850) + [Failed Incoming External Inter-Cell Handovers (TCH) (900/850 900/850) + Failed Incoming External Inter-Cell Handovers (TCH)

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(1800/19001800/1900) + Failed Incoming External Inter-Cell Handovers (TCH) (900/8501800/1900) + Failed Incoming External Inter-Cell Handovers (TCH) (1800/1900900/850)) External Incoming Cell Handover Requests per BSC = Incoming External Inter-Cell Handover Requests (SDCCH) (900/850900/850) + Incoming External Inter-Cell Handover Requests (SDCCH) (1800/19001800/1900) + Incoming External Inter-Cell Handover Requests (SDCCH) (900/850 1800/1900) + Incoming External Inter-Cell Handover Requests (SDCCH) (1800/1900900/850) + Incoming External Inter-Cell Handover Requests (TCH) (900/850900/850) + Incoming External Inter-Cell Handover Requests (TCH) (1800/19001800/1900) + Incoming External Inter-Cell Handover Requests (TCH) (900/8501800/1900) + Incoming External Inter-Cell Handover Requests (TCH) (1800/1900900/850) Successful Outgoing External Inter-Cell Handovers = Outgoing External InterCell Handover Requests Failed Outgoing External Inter-Cell Handovers Failed Outgoing External Inter-Cell Handovers (SDCCH) (Excluding Directed Retry) (900/8501800/1900) + Failed Outgoing External Inter-Cell Handovers (SDCCH) (Excluding Directed Retry) (1800/1900900/850) + Failed Outgoing External Inter-Cell Handovers (TCHF) (Excluding Directed Retry) (900/850 900/850) + Failed Outgoing External Inter-Cell Handovers (TCHF) (Excluding Directed Retry) (1800/19001800/1900) + Failed Outgoing External Inter-Cell Handovers (TCHF) (Excluding Directed Retry) (900/8501800/1900) + Failed Outgoing External Inter-Cell Handovers (TCHF) (Excluding Directed Retry) (1800/1900900/850) + Failed Outgoing External Inter-Cell Handovers (TCHH) (Excluding Directed Retry) (900/850900/850) + Failed Outgoing External Inter-Cell Handovers (TCHH) (Excluding Directed Retry) (1800/19001800/1900) + Failed Outgoing External Inter-Cell Handovers (TCHH) (Excluding Directed Retry) (900/8501800/1900) + Failed Outgoing External Inter-Cell Handovers (TCHH) (Excluding Directed Retry) (1800/1900900/850) + Failed Outgoing External Inter-Cell Handovers (Directed Retry) (900/850900/850) + Failed Outgoing External Inter-Cell Handovers (Directed Retry) (1800/19001800/1900) + Failed Outgoing External Inter-Cell Handovers (Directed Retry) (900/8501800/1900) + Failed Outgoing External Inter-Cell Handovers (Directed Retry) (1800/1900 900/850) Outgoing External Inter-Cell Handover Requests = Outgoing External InterCell Handover Requests (SDCCH) (Excluding Directed Retry) (900/850 900/850) + Outgoing External Inter-Cell Handover Requests (SDCCH) (Excluding Directed Retry) (1800/19001800/1900) + Outgoing External Inter-Cell Handover Requests (SDCCH) (Excluding Directed Retry) (900/850 1800/1900) + Outgoing External Inter-Cell Handover Requests (SDCCH) (Excluding Directed Retry) (1800/1900900/850) + Outgoing External InterCell Handover Requests (TCHF) (Excluding Directed Retry) (900/850 900/850) + Outgoing External Inter-Cell Handover Requests (TCHF) (Excluding Directed Retry) (1800/19001800/1900) + Outgoing External Inter-Cell Handover Requests (TCHF) (Excluding Directed Retry) (900/850 1800/1900) + Outgoing External Inter-Cell Handover Requests (TCHF) (Excluding Directed Retry) (1800/1900900/850) + Outgoing External InterCell Handover Requests (TCHH) (Excluding Directed Retry) (900/850 900/850) + Outgoing External Inter-Cell Handover Requests (TCHH) (Excluding Directed Retry) (1800/19001800/1900) + Outgoing External

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Inter-Cell Handover Requests (TCHH) (Excluding Directed Retry) (900/850 1800/1900) + Outgoing External Inter-Cell Handover Requests (TCHH) (Excluding Directed Retry) (1800/1900900/850) + Outgoing External InterCell Handover Requests (Directed Retry) (900/850900/850) + Outgoing External Inter-Cell Handover Requests (Directed Retry) (1800/1900 1800/1900) + Outgoing External Inter-Cell Handover Requests (Directed Retry) (900/8501800/1900) + Outgoing External Inter-Cell Handover Requests (Directed Retry) (1800/1900900/850)

5.3.7 Radio Handover Success Rate


This topic describes the definition, type, unit, and associated original KPIs of the Radio Handover Success Rate. Table 5-16 Radio Handover Success Rate Name Definition Radio Handover Success Rate Radio Handover Success Rate = (Successful Internal Intra-Cell Handovers per BSC + Successful Internal Incoming Cell Handovers per BSC + Successful External Incoming Cell Handovers per BSC + Successful External Outgoing Cell Handovers per BSC)/(Intra-Cell Handover Commands + Incoming Internal Inter-Cell Handover Responses per Cell + Incoming External InterCell Handover Responses + Outgoing External Inter-Cell Handover Commands) x 100% Customization %

Type Unit

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Associated Original KPIs

Internal Intra-Cell Handover Commands per BSC = Internal Intra-Cell Handover Detection Messages Received by BSC (SDCCH) + Internal IntraCell Handover Detection Messages Received by BSC (TCHF) + Internal IntraCell Handover Detection Messages Received by BSC (TCHH) Incoming Internal Inter-Cell Handover Responses = Incoming Internal InterCell Handover Responses (SDCCH) (900/850900/850) + Incoming Internal Inter-Cell Handover Responses (SDCCH) (1800/19001800/1900) + Incoming Internal Inter-Cell Handover Responses (SDCCH) (900/850 1800/1900) + Incoming Internal Inter-Cell Handover Responses (SDCCH) (1800/1900900/850) + Incoming Internal Inter-Cell Handover Responses (TCHF) (900/850900/850) + Incoming Internal Inter-Cell Handover Responses (TCHF) (1800/19001800/1900) + Incoming Internal Inter-Cell Handover Responses (TCHF) (900/8501800/1900) + Incoming Internal InterCell Handover Responses (TCHF) (1800/1900900/850) + Incoming Internal Inter-Cell Handover Responses (TCHH)(900/850900/850) + Incoming Internal Inter-Cell Handover Responses (TCHH) (1800/19001800/1900) + Incoming Internal Inter-Cell Handover Responses (TCHH) (900/850 1800/1900) + Incoming Internal Inter-Cell Handover Responses (TCHH) (1800/1900900/850) Incoming External Inter-Cell Handover Responses = Incoming External InterCell Handover Responses (SDCCH) (900/850900/850) + Incoming External Inter-Cell Handover Responses (SDCCH) (1800/19001800/1900) + Incoming External Inter-Cell Handover Responses (SDCCH) (900/850 1800/1900) + Incoming External Inter-Cell Handover Responses (SDCCH) (1800/1900900/850) + Incoming External Inter-Cell Handover Responses (TCHF) (900/850900/850) + Incoming External Inter-Cell Handover Responses (TCHF) (1800/19001800/1900) + Incoming External Inter-Cell Handover Responses (TCHF) (900/8501800/1900) + Incoming External Inter-Cell Handover Responses (TCHF) (1800/1900900/850) + Incoming External Inter-Cell Handover Responses (TCHH)(900/850900/850) + Incoming External Inter-Cell Handover Responses (TCHH) (1800/1900 1800/1900) + Incoming External Inter-Cell Handover Responses (TCHH) (900/8501800/1900) + Incoming External Inter-Cell Handover Responses (TCHH) (1800/1900900/850) External Outgoing Cell Handover Commands per BSC = Outgoing External Inter-Cell Handover Commands (SDCCH) (Excluding Directed Retry) (900/850900/850) + Outgoing External Inter-Cell Handover Commands (SDCCH) (Excluding Directed Retry) (1800/19001800/1900) + Outgoing External Inter-Cell Handover Commands (SDCCH) (Excluding Directed Retry) (900/8501800/1900) + Outgoing External Inter-Cell Handover Commands (SDCCH) (Excluding Directed Retry) (1800/1900900/850) + Outgoing External Inter-Cell Handover Commands (TCHF) (Excluding Directed Retry) (900/850900/850) + Outgoing External Inter-Cell Handover Commands (TCHF) (Excluding Directed Retry) (1800/19001800/1900) + Outgoing External Inter-Cell Handover Commands (TCHF) (Excluding Directed Retry) (900/8501800/1900) + Outgoing External Inter-Cell Handover Commands (TCHF) (Excluding Directed Retry) (1800/1900 900/850) + Outgoing External Inter-Cell Handover Commands (TCH) (Excluding Directed Retry) (900/850900/850) + Outgoing External Inter-Cell Handover Commands (TCHH) (Excluding Directed Retry) (1800/1900 1800/1900) + Outgoing External Inter-Cell Handover Commands (TCHH)

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(Excluding Directed Retry) (900/8501800/1900) + Outgoing External InterCell Handover Commands (TCHH) (Excluding Directed Retry) (1800/1900 900/850) + Outgoing External Inter-Cell Handover Commands (Directed Retry) (900/850900/850) + Outgoing External Inter-Cell Handover Commands (Directed Retry) (1800/19001800/1900) + Outgoing External Inter-Cell Handover Commands (Directed Retry) (900/8501800/1900) + Outgoing External Inter-Cell Handover Commands (Directed Retry) (1800/1900900/850) For details about Successful Handovers, refer to the topic on Handover Success Rate.

5.3.8 Internal Handover Success Rate


This topic describes the definition, type, unit, and associated original KPIs of the Internal Handover Success Rate. Table 5-17 Internal Handover Success Rate Name Definition Internal Handover Success Rate Internal Handover Success Rate = (Successful Internal Intra-Cell Handovers per BSC + Successful Internal Incoming Cell Handovers per BSC)/(Internal Intra-Cell Handover Requests per BSC + Internal Incoming Cell Handover Requests per BSC) x 100% Customization % Refer to the topic on Handover Success Rate.

Type Unit Associated Original KPIs

5.3.9 External Incoming Cell Handover Success Rate


This topic describes the definition, type, unit, and associated original KPIs of the External Incoming Cell Handover Success Rate. Table 5-18 External Incoming Cell Handover Success Rate Name Definition External Incoming Cell Handover Success Rate External Incoming Cell Handover Success Rate = (Successful External Incoming Cell Handovers per BSC/External Incoming Cell Handover Requests per BSC) x 100% Analysis % Refer to the topic on Handover Success Rate.

Type Unit Associated Original KPIs

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5.3.10 External Outgoing Cell Handover Success Rate


This topic describes the definition, type, unit, and associated original KPIs of the External Outgoing Cell Handover Success Rate. Table 5-19 External Outgoing Cell Handover Success Rate Name Definition External Outgoing Cell Handover Success Rate External Outgoing Cell Handover Success Rate = (Successful External Outgoing Cell Handovers per BSC/External Outgoing Cell Handover Requests per BSC) x 100% Analysis % Refer to the topic on Handover Success Rate.

Type Unit Associated Original KPIs

5.3.11 Intra-BSC Radio Handover Success Rate


This topic describes the definition, type, unit, and associated original KPIs of the Intra-BSC Radio Handover Success Rate. Table 5-20 Intra-BSC Radio Handover Success Rate Name Definition Intra-BSC Radio Handover Success Rate Intra-BSC Radio Handover Success Rate = (Successful Internal Intra-Cell Handovers + Successful Internal Incoming Cell Handovers)/(Internal IntraCell Handover Commands + Incoming Internal Inter-Cell Handover Responses) x 100% Customization % For details about Successful Internal Intra-Cell Handovers and Successful Internal Incoming Cell Handovers, refer to the topic on Handover Success Rate. For details about Internal Intra-Cell Handover Commands and Incoming Internal Inter-Cell Handover Responses, refer to the topic on Radio Handover Success Rate.

Type Unit Associated Original KPIs

5.3.12 External Incoming Cell Radio Handover Success Rate


This topic describes the definition, type, unit, and associated original KPIs of the External Incoming Cell Radio Handover Success Rate.

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Table 5-21 External Incoming Cell Radio Handover Success Rate Name Definition External Incoming Cell Radio Handover Success Rate External Incoming Cell Radio Handover Success Rate = (Successful External Incoming Cell Handovers per BSC/Incoming External Inter-Cell Handover Responses per BSC) x 100% Customization % For details about Successful External Incoming Cell Handovers per BSC, refer to the topic on Handover Success Rate. For details about Incoming External Inter-Cell Handover Responses per BSC, refer to the topic on Radio Handover Success Rate.

Type Unit Associated Original KPIs

5.3.13 External Outgoing Cell Radio Handover Success Rate


This topic describes the definition, type, unit, and associated original KPIs of the External Outgoing Cell Radio Handover Success Rate. Table 5-22 External Outgoing Cell Radio Handover Success Rate Name Definition External Outgoing Cell Radio Handover Success Rate External Outgoing Cell Radio Handover Success Rate = (Successful External Outgoing Cell Handovers per BSC/External Outgoing Cell Handover Commands per BSC) x 100% Customization % For details about Successful External Outgoing Cell Handovers per BSC, refer to the topic on Handover Success Rate. For details about External Outgoing Cell Handover Commands per BSC, refer to the topic on Radio Handover Success Rate.

Type Unit Associated Original KPIs

5.3.14 Dual-Band Handover Success Rate (900M/850M1800M/ 1900M)


This topic describes the definition, type, unit, and associated original KPIs of the Dual-Band Handover Success Rate (900M/850M1800M/1900M). Table 5-23 Dual-Band Handover Success Rate (900M/850M1800M/1900M) Name Definition Dual-Band Handover Success Rate (900M/850M1800M/1900M) Dual-Band Handover Success Rate = Successful Dual-Band Handovers (900/8501800/1900)/Dual-Band Handover Requests (900/850 1800/1900)) x 100%
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Type Unit Associated Original KPIs

Customization % Successful Dual-Band Handovers (900/8501800/1900) = Incoming Internal Inter-Cell Handover Requests (SDCCH) (900/8501800/1900) + Incoming Internal Inter-Cell Handover Requests (TCH) (900/8501800/1900) + Incoming External Inter-Cell Handover Requests (SDCCH) (900/850 1800/1900) + Incoming External Inter-Cell Handover Requests (TCH) (900/8501800/1900) + Outgoing External Inter-Cell Handover Requests (SDCCH) (Excluding Directed Retry) (900/8501800/1900) + Outgoing External Inter-Cell Handover Requests (TCHF) (Excluding Directed Retry) (900/8501800/1900) + Outgoing External Inter-Cell Handover Requests (TCHH) (Excluding Directed Retry) (900/8501800/1900) + Outgoing External Inter-Cell Handover Requests (Directed Retry) (900/850 1800/1900) (Failed Incoming External Inter-Cell Handovers (SDCCH) (900/8501800/1900) + Failed Incoming External Inter-Cell Handovers (TCH) (900/8501800/1900) + Failed Incoming External Inter-Cell Handovers (SDCCH) (900/8501800/1900) + Failed Incoming External Inter-Cell Handovers (TCH)(900/8501800/1900) + Failed Outgoing External Inter-Cell Handovers (SDCCH) (Excluding Directed Retry) (900/8501800/1900) + Failed Outgoing External Inter-Cell Handovers (TCHF) (Excluding Directed Retry) (900/8501800/1900) + Failed Outgoing External Inter-Cell Handovers (TCHH) (Excluding Directed Retry) (900/8501800/1900) + Failed Outgoing External Inter-Cell Handovers (Directed Retry) (900/8501800/1900)) Dual-Band Handover Requests (900/8501800/1900) = Incoming Internal Inter-Cell Handover Requests (SDCCH) (900/8501800/1900) + Incoming Internal Inter-Cell Handover Requests (TCH) (900/8501800/1900) + Incoming External Inter-Cell Handover Requests (SDCCH) (900/850 1800/1900) + Incoming External Inter-Cell Handover Requests (TCH) (900/8501800/1900) + Outgoing External Inter-Cell Handover Requests (SDCCH) (Excluding Directed Retry) (900/8501800/1900) + Outgoing External Inter-Cell Handover Requests (TCHF) (Excluding Directed Retry) (900/8501800/1900) + Outgoing External Inter-Cell Handover Requests (TCHH) (Excluding Directed Retry) (900/8501800/1900) + Outgoing External Inter-Cell Handover Requests (Directed Retry) (900/850 1800/1900)

5.3.15 Dual-Band Handover Success Rate (1800M/1900M900M/ 850M)


This topic describes the definition, type, unit, and associated original KPIs of the Dual-Band Handover Success Rate (1800M/1900M900M/850M). Table 5-24 Dual-Band Handover Success Rate (1800M/1900M900M/850M) Name Dual-Band Handover Success Rate (1800M/1900M900M/850M)

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Definition

Dual-Band Handover Success Rate = Successful Dual-Band Handovers (1800/1900900/850)/Dual-Band Handover Requests (1800/1900 900/850)) x 100% Customization % Successful Dual-Band Handovers (1800/1900900/850) = Incoming Internal Inter-Cell Handover Requests (SDCCH) (1800/1900900/850) + Incoming Internal Inter-Cell Handover Requests (TCH) (1800/1900 900/850) + Incoming External Inter-Cell Handover Requests (SDCCH) (1800/1900900/850) + Incoming External Inter-Cell Handover Requests (TCH) (1800/ 1900900/850) + Outgoing External Inter-Cell Handover Requests (SDCCH) (Excluding Directed Retry) (1800/1900900/850) + Outgoing External Inter-Cell Handover Requests (TCHF) (Excluding Directed Retry) (1800/1900900/850) + Outgoing External Inter-Cell Handover Requests (TCHH) (Excluding Directed Retry) (1800/1900 900/850) + Outgoing External Inter-Cell Handover Requests (Directed Retry) (1800/1900900/850) (Failed Incoming External Inter-Cell Handovers (SDCCH) (1800/1900900/850) + Failed Incoming External Inter-Cell Handovers (TCH) (1800/1900900/850) + Failed Incoming External Inter-Cell Handovers (SDCCH) (1800/1900900/850) + Failed Incoming External Inter-Cell Handovers (TCH)(1800/1900900/850) + Failed Outgoing External Inter-Cell Handovers (SDCCH) (Excluding Directed Retry) (1800/1900900/850) + Failed Outgoing External InterCell Handovers (TCHF) (Excluding Directed Retry) (1800/1900 900/850) + Failed Outgoing External Inter-Cell Handovers (TCHH) (Excluding Directed Retry) (1800/1900900/850) + Failed Outgoing External Inter-Cell Handovers (Directed Retry) (1800/1900900/850)) Dual-Band Handover Requests (1800/1900900/850) = Incoming Internal Inter-Cell Handover Requests (SDCCH) (1800/1900900/850) + Incoming Internal Inter-Cell Handover Requests (TCH) (1800/1900 900/850) + Incoming External Inter-Cell Handover Requests (SDCCH) (1800/1900900/850) + Incoming External Inter-Cell Handover Requests (TCH) (1800/1900900/850) + Outgoing External Inter-Cell Handover Requests (SDCCH) (Excluding Directed Retry) (1800/1900900/850) + Outgoing External Inter-Cell Handover Requests (TCHF) (Excluding Directed Retry) (1800/1900900/850) + Outgoing External Inter-Cell Handover Requests (TCHH) (Excluding Directed Retry) (1800/1900 900/850) + Outgoing External Inter-Cell Handover Requests (Directed Retry) (1800/1900900/850)

Type Unit Associated Original KPIs

5.3.16 Call Complete Success Rate


This topic describes the definition, type, unit, and associated original KPIs of the Call Complete Success Rate. Table 5-25 Call Complete Success Rate Name Call Complete Success Rate

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5 Key Performance Indicators

Definition

Call Complete Success Rate = (1-SDCCH Congestion Rate) x (1SDCCH Call Drop Rate) x (1-TCH Congestion Rate) x (1- TCH Call Drop Rate) x 100% Customization % SDCCH Congestion Rate (due to Busy SDCCH), SDCCH Call Drop Rate, TCH Congestion Rate (due to Busy TCH), TCH Call Drop Rate (Including Handover)

Type Unit Associated Original KPIs

5.4 CS Resource Utilization KPIs


This topic describes the CS Resource Utilization KPIs that are used to monitor the load of hot spot cells and the network. These KPIs can serve as references for capacity expansion. The traffic volume KPIs help to obtain the ratio of busy-hour traffic to idle-hour traffic, to evaluate the utilization of system resources, and to adjust charges. The equipment availability KPIs help to know the running status of equipment, such as the running status of channels. If these KPIs are low, equipment and transmission may be faulty. 5.4.1 TCH Traffic Volume This topic describes the definition, type, unit, and associated original KPIs of the TCH Traffic Volume. 5.4.2 SDCCH Traffic Volume This topic describes the definition, type, unit, and associated original KPIs of the SDCCH Traffic Volume. 5.4.3 TCHH Traffic Volume This topic describes the definition, type, unit, and associated original KPIs of the TCHH Traffic Volume. 5.4.4 TCH Availability This topic describes the definition, type, unit, and associated original KPIs of the TCH Availability. 5.4.5 TRX Availability This topic describes the definition, type, unit, and associated original KPIs of the TRX Availability. 5.4.6 SDCCH Availability This topic describes the definition, type, unit, and associated original KPIs of the SDCCH Availability.

5.4.1 TCH Traffic Volume


This topic describes the definition, type, unit, and associated original KPIs of the TCH Traffic Volume. Table 5-26 TCH Traffic Volume Name
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Definition Type Unit Associated Original KPIs

TCH Traffic Volume Analysis Erlang TCH Traffic Volume = Traffic Volume of TCHs

5.4.2 SDCCH Traffic Volume


This topic describes the definition, type, unit, and associated original KPIs of the SDCCH Traffic Volume. Table 5-27 SDCCH Traffic Volume Name Definition Type Unit Associated Original KPIs SDCCH Traffic Volume SDCCH Traffic Volume Analysis Erlang SDCCH Traffic Volume = Traffic Volume of Signaling Channels (SDCCH)

5.4.3 TCHH Traffic Volume


This topic describes the definition, type, unit, and associated original KPIs of the TCHH Traffic Volume. Table 5-28 TCHH Traffic Volume Name Definition Type Unit Associated Original KPIs TCHH Traffic Volume TCHH Traffic Volume Analysis Erlang TCH Traffic Volume = Traffic Volume of TCHs

5.4.4 TCH Availability


This topic describes the definition, type, unit, and associated original KPIs of the TCH Availability.

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Table 5-29 TCH Availability Name Definition Type Unit Associated Original KPIs TCH Availability TCH Availability = Mean Number of Available Channels (TCH)/Mean Number of Dynamically Configured Channels (TCH) x 100% Analysis % Mean Number of Available Channels (TCH) = Mean Number of Available Channels (TCHF) + Mean Number of Available Channels (TCHH) Mean Number of Dynamically Configured Channels (TCH) = Mean Number of Dynamically Configured Channels (TCHF) + Mean Number of Dynamically Configured Channels (TCHH)

5.4.5 TRX Availability


This topic describes the definition, type, unit, and associated original KPIs of the TRX Availability. Table 5-30 TRX Availability Name TRX Availability
NOTE The TRX Availability helps to calculate the number of the available TRXs in the BM.

Definition Type Unit

TRX Availability = Available TRXs/Activated TRXs x 100% Analysis %

5.4.6 SDCCH Availability


This topic describes the definition, type, unit, and associated original KPIs of the SDCCH Availability. Table 5-31 SDCCH Availability Name Definition Type Unit SDCCH Availability SDCCH Availability = Mean Number of Available Channels (SDCCH)/ Mean Number of Dynamically Configured Channels (SDCCH) x 100% Analysis %

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Associated Original KPIs

Mean Number of Available Channels (SDCCH) = Mean Number of Available Channels (SDCCH) (900/850 Cell) + Mean Number of Available Channels (SDCCH) (1800/1900 Cell) Mean Number of Dynamically Configured Channels (SDCCH) = Mean Number of Dynamically Configured Channels (SDCCH) (900/850 Cell) + Mean Number of Dynamically Configured Channels (SDCCH) (1800/1900 Cell)

5.5 PS Throughput KPIs


This topic describes the PS Throughput KPIs that are used to monitor the load of hot spot cells and the network and to obtain service models. These KPIs can serve as references for capacity expansion. The PS Throughput KPIs help to obtain the busy-hour PS traffic and the idle-hour PS traffic, to evaluate the utilization of system resources, and to facilitate service assessment of carriers. 5.5.1 Uplink RLC Data Block Throughput This topic describes the definition, type, unit, and associated original KPIs of the Uplink RLC Data Block Throughput. 5.5.2 Downlink RLC Data Block Throughput This topic describes the definition, type, unit, and associated original KPIs of the Downlink RLC Data Block Throughput. 5.5.3 Uplink EGPRS RLC Data Block Throughput This topic describes the definition, type, unit, and associated original KPIs of the Uplink EGPRS RLC Data Block Throughput. 5.5.4 Downlink EGPRS RLC Data Block Throughput This topic describes the definition, type, unit, and associated original KPIs of the Downlink EGPRS RLC Data Block Throughput. 5.5.5 Uplink LLC PDU Throughput This topic describes the definition, type, unit, and associated original KPIs of the Uplink LLC PDU Throughput. 5.5.6 Downlink LLC PDU Throughput This topic describes the definition, type, unit, and associated original KPIs of the Downlink LLC PDU Throughput. 5.5.7 Downlink NS_PDU Mean Throughput This topic describes the definition, type, unit, and associated original KPIs of the Downlink NS_PDU Mean Throughput. 5.5.8 Packet Data Rate on Air Interface (UL/DL) This topic describes the definition, type, unit, and associated original KPIs of the Packet Data Rate on Air Interface (UL/DL).

5.5.1 Uplink RLC Data Block Throughput


This topic describes the definition, type, unit, and associated original KPIs of the Uplink RLC Data Block Throughput.

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Table 5-32 Uplink RLC Data Block Throughput (KB) Name Definition Measurement Range Associated Original KPIs Uplink RLC Data Block Throughput (KB) Total bytes of uplink GPRS RLC data blocks x 8/1024 Cell level Original KPIs: [273][276]: Cell performance measurement [6] -> Performance measurement for the uplink RLC data transmission [270] -> Number of uplink RLC data blocks using CS1CS4 Formula: ([273] x {23} + [274] x {34} + [275] x {40} + [276] x {54}) x {8}/{1024} Type Unit Calculation KPI KB

5.5.2 Downlink RLC Data Block Throughput


This topic describes the definition, type, unit, and associated original KPIs of the Downlink RLC Data Block Throughput. Table 5-33 Downlink RLC Data Block Throughput (KB) Name Definition Measuremen t Range Associated Original KPIs Downlink RLC Data Block Throughput (KB) Total bytes of downlink GPRS RLC data blocks x 8/1024 Cell level Original KPIs: [303][306]: Cell performance measurement [6] -> Performance measurement for the downlink RLC data transmission [300] -> Number of downlink RLC data blocks using CS1CS4 Formula: ([303] x {23} + [304] x {34} + [305] x {40} + [306] x {54}) x {8}/{1024} Type Unit Calculation KPI KB

5.5.3 Uplink EGPRS RLC Data Block Throughput


This topic describes the definition, type, unit, and associated original KPIs of the Uplink EGPRS RLC Data Block Throughput.

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Table 5-34 Uplink EGPRS RLC Data Block Throughput (KB) Name Definition Measuremen t Range Associated Original KPIs Uplink EGPRS RLC Data Block Throughput (KB) Total bytes of uplink EGPRS RLC data blocks x 8/1024 Cell level Original KPIs: [453][461]: Cell performance measurement [6] -> Performance measurement for the uplink EGPRS RLC data transmission [450] -> Number of uplink EGPRS RLC data blocks using MCS1MCS9 Formula: ([453] x {22} + [454] x {28} + [455] x {37} + [456] x {44} + [457] x {56} + [458] x {74} + [459] x {56} + [460] x {68} + [461] x {74}) x {8}/{1024} Type Unit Calculation KPI KB

5.5.4 Downlink EGPRS RLC Data Block Throughput


This topic describes the definition, type, unit, and associated original KPIs of the Downlink EGPRS RLC Data Block Throughput. Table 5-35 Downlink EGPRS RLC Data Block Throughput (KB) Name Definition Measuremen t Range Associated Original KPIs Downlink EGPRS RLC Data Block Throughput (KB) Total bytes of downlink EGPRS RLC data blocks x 8/1024 Cell level Original KPIs: [483][491]: Cell performance measurement [6] -> Performance measurement for the downlink EGPRS RLC data transmission [480] -> Number of downlink EGPRS RLC data blocks using MCS1MCS9 Formula: ([483] x {22} + [484] x {28} + [485] x {37} + [486] x {44} + [487] x {56} + [488] x {74} + [489] x {56} + [490] x {68} + [491] x {74}) x {8}/{1024} Type Unit Calculation KPI KB

5.5.5 Uplink LLC PDU Throughput


This topic describes the definition, type, unit, and associated original KPIs of the Uplink LLC PDU Throughput.

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Table 5-36 Uplink LLC PDU Throughput Name Definition Measurement Range Associated Original KPIs Uplink LLC PDU Throughput Total bytes of uplink LLC_PDUs x 8/1024 Cell level Original KPIs: [213]: Cell performance measurement [6] -> Performance measurement for the uplink LLC data transmission [210] -> Total bytes of uplink LLC_PDUs sent Formula: [213] x {8}/{1024} Type Unit Calculation KPI KB

5.5.6 Downlink LLC PDU Throughput


This topic describes the definition, type, unit, and associated original KPIs of the Downlink LLC PDU Throughput. Table 5-37 Downlink LLC PDU Throughput Name Definition Measureme nt Range Associated Original KPIs Downlink LLC PDU Throughput Total bytes of downlink LLC_PDUs x 8/1024 Cell level Original KPIs: [245]: Cell performance measurement [6] -> Performance measurement for the downlink LLC data transmission [240] -> Total bytes of downlink LLC_PDUs sent Formula: [245] x {8}/{1024} Type Unit Calculation KPI KB

5.5.7 Downlink NS_PDU Mean Throughput


This topic describes the definition, type, unit, and associated original KPIs of the Downlink NS_PDU Mean Throughput.

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Table 5-38 Downlink NS_PDU Mean Throughput Name Definition Measureme nt Range Associated Original KPIs Downlink NS_PDU Mean Throughput Total bytes of downlink NS PDUs x 8/(1024 x measurement period x 60) Cell level Original KPIs: [654]: NS performance measurement [2] -> Performance measurement for NS transmission [650] -> Total bytes of NS PDUs sent by NS sublayer Formula: [654] x {8}/({1024} x {Measurement period} x {60}) Type Unit Calculation KPI KB

5.5.8 Packet Data Rate on Air Interface (UL/DL)


This topic describes the definition, type, unit, and associated original KPIs of the Packet Data Rate on Air Interface (UL/DL). Table 5-39 Packet Data Rate on Air Interface (UL/DL) (%) Name Definition Measureme nt Range Associated Original KPIs Packet Data Rate on Air Interface (UL/DL) (%) (RLCPayloadUL + EGPRSRLCPayloadUL)/(RLCPayloadDL + EGPRSRLCPayloadDL) Cell level [273][276]: Cell performance measurement [6] -> Performance measurement for the uplink RLC data transmission [270] -> Number of uplink RLC data blocks using CS1CS4 [303][306]: Cell performance measurement [6] -> Performance measurement for the downlink RLC data transmission [300] -> Number of downlink RLC data blocks using CS1CS4 [453][461]: Cell performance measurement [6] -> Performance measurement for the uplink EGPRS RLC data transmission [450] -> Number of uplink EGPRS RLC data blocks using MCS1MCS9 [483][491]: Cell performance measurement [6] -> Performance measurement for the downlink EGPRS RLC data transmission [480] -> Number of downlink EGPRS RLC data blocks using MCS1MCS9 Type Unit Calculation KPI KB

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5.6 PS Transmission KPIs


This topic describes the PS Transmission KPIs that indicate the quality of radio transmission links in a cell. If the RLC data block retransmission rate in a cell is high, the quality of the radio transmission links in the cell is poor. Therefore, you need to take corresponding measures, such as RF optimization. 5.6.1 Uplink RLC Data Retransmission Rate This topic describes the definition, type, unit, and associated original KPIs of the Uplink RLC Data Retransmission Rate. 5.6.2 Downlink RLC Data Retransmission Rate This topic describes the definition, type, unit, and associated original KPIs of the Downlink RLC Data Retransmission Rate. 5.6.3 Uplink EGPRS RLC Data Retransmission Rate This topic describes the definition, type, unit, and associated original KPIs of the Uplink EGPRS RLC Data Retransmission Rate. 5.6.4 Downlink EGPRS RLC Data Retransmission Rate This topic describes the definition, type, unit, and associated original KPIs of the Downlink EGPRS RLC Data Retransmission Rate.

5.6.1 Uplink RLC Data Retransmission Rate


This topic describes the definition, type, unit, and associated original KPIs of the Uplink RLC Data Retransmission Rate. Table 5-40 Uplink RLC Data Retransmission Rate (%) Name Definition Measuremen t Range Associated Original KPIs Uplink RLC Data Retransmission Rate (%) 1 Number of uplink RLC data blocks received by the BSS/Number of uplink RLC data blocks sent by the MS Cell level Original KPIs: [271]: Cell performance measurement [6] -> Performance measurement for the uplink RLC data transmission [270] -> Total number of uplink RLC data blocks [277][280]: Cell performance measurement [6] -> Performance measurement for the uplink RLC data transmission [270] -> Number of uplink RLC data blocks using CS1CS4 received (%) Formula: (1 - ([277] + [278] + [279] + [280])/[271]) x {100} Type Unit Calculation KPI %

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5.6.2 Downlink RLC Data Retransmission Rate


This topic describes the definition, type, unit, and associated original KPIs of the Downlink RLC Data Retransmission Rate. Table 5-41 Downlink RLC Data Retransmission Rate (%) Name Definition Measurement Range Associated Original KPIs Downlink RLC Data Retransmission Rate (%) 1 Number of downlink RLC data blocks received by the MS/Number of downlink RLC data blocks sent by the BSS Cell level Original KPIs: [301]: Cell performance measurement [6] -> Performance measurement for the downlink RLC data transmission [300] -> Total number of downlink RLC data blocks [307][310]: Cell performance measurement [6] -> Performance measurement for the downlink RLC data transmission [300] -> Number of downlink RLC data blocks using CS1CS4 received (%) Formula: (1 - ([307] + [308] + [309] + [310]) / [301]) x {100} Type Unit Calculation KPI %

5.6.3 Uplink EGPRS RLC Data Retransmission Rate


This topic describes the definition, type, unit, and associated original KPIs of the Uplink EGPRS RLC Data Retransmission Rate. Table 5-42 Uplink EGPRS RLC Data Retransmission Rate (%) Name Definition Measurement Range Uplink EGPRS RLC Data Retransmission Rate (%) 1 Number of uplink EGPRS RLC data blocks received by the BSS/ Number of uplink EGPRS RLC data blocks sent by the MS Cell level

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Associated Original KPIs

Original KPIs: [451]: Cell performance measurement [6] -> Performance measurement for the uplink EGPRS RLC data transmission [450] -> Total number of uplink EGPRS RLC data blocks [462][470]: Cell performance measurement [6] -> Performance measurement for the uplink EGPRS RLC data transmission [450] -> Number of uplink EGPRS RLC data blocks using MCS1MCS9 received (%) Formula: (1 ([462] + [463] + [464] + [465] + [466] + [467] + [468] + [469] + [470])/ [451]) x {100}

Type Unit

Calculation KPI KB

5.6.4 Downlink EGPRS RLC Data Retransmission Rate


This topic describes the definition, type, unit, and associated original KPIs of the Downlink EGPRS RLC Data Retransmission Rate. Table 5-43 Downlink EGPRS RLC Data Retransmission Rate (%) Name Definition Measurem ent Range Associated Original KPIs Downlink EGPRS RLC Data Retransmission Rate (%) 1 Number of downlink EGPRS RLC data blocks received by the MS/Number of downlink EGPRS RLC data blocks sent by the BSS Cell level Original KPIs: [481]: Cell performance measurement [6] -> Performance measurement for the downlink EGPRS RLC data transmission [480] -> Total number of downlink EGPRS RLC data blocks [492][500]: Cell performance measurement [6] -> Performance measurement for the downlink EGPRS RLC data transmission [480] -> Number of downlink EGPRS RLC data blocks using MCS1MCS9 received (%) Formula: (1 - ([492] + [493] + [494] + [495] + [496] + [497] + [498] + [499] + [500])/ [481]) x {100} Type Unit Calculation KPI KB

5.7 PS Accessibility KPIs


This topic describes the PS Accessibility KPIs that indicate whether MSs can easily access cells. Poor PS Accessibility KPIs directly affect user satisfaction.
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5.7.1 Uplink Assignment Success Rate This topic describes the definition, type, unit, and associated original KPIs of the Uplink Assignment Success Rate. 5.7.2 Downlink Assignment Success Rate This topic describes the definition, type, unit, and associated original KPIs of the Downlink Assignment Success Rate. 5.7.3 Mean Interval of Packet Access Requests on CCCH This topic describes the definition, type, unit, and associated original KPIs of the Mean Interval of Packet Access Requests on CCCH. 5.7.4 Uplink TBF Congestion Rate This topic describes the definition, type, unit, and associated original KPIs of the Uplink TBF Congestion Rate. 5.7.5 Downlink TBF Congestion Rate This topic describes the definition, type, unit, and associated original KPIs of the Downlink TBF Congestion Rate. 5.7.6 Uplink EGPRS TBF Congestion Rate This topic describes the definition, type, unit, and associated original KPIs of the Uplink EGPRS TBF Congestion Rate. 5.7.7 Downlink EGPRS TBF Congestion Rate This topic describes the definition, type, unit, and associated original KPIs of the Downlink EGPRS TBF Congestion Rate.

5.7.1 Uplink Assignment Success Rate


This topic describes the definition, type, unit, and associated original KPIs of the Uplink Assignment Success Rate. Table 5-44 Uplink Assignment Success Rate Name Definition Measurement Range Associated Original KPIs Uplink Assignment Success Rate Number of successful uplink TBF establishment/Number of uplink TBF establishment attempts Cell level Original KPIs: [151]: Cell performance measurement [6] -> Performance measurement for the uplink TBF establishment and release [150] -> Number of uplink TBF establishment attempts [152]: Cell performance measurement [6] -> Performance measurement for the uplink TBF establishment and release [150] -> Number of successful uplink TBF establishment Formula: ([152]/[151]) x {100} Type Calculation KPI

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Unit

5.7.2 Downlink Assignment Success Rate


This topic describes the definition, type, unit, and associated original KPIs of the Downlink Assignment Success Rate. Table 5-45 Downlink Assignment Success Rate Name Definition Measuremen t Range Associated Original KPIs Downlink Assignment Success Rate Number of successful downlink TBF establishment/Number of downlink TBF establishment attempts Cell level Original KPIs: [181]: Cell performance measurement [6] -> Performance measurement for the downlink TBF establishment and release [180] -> Number of downlink TBF establishment attempts [182]: Cell performance measurement [6] -> Performance measurement for the downlink TBF establishment and release [180] -> Number of successful downlink TBF establishment Formula: ([182]/[181]) x {100} Type Unit Calculation KPI %

5.7.3 Mean Interval of Packet Access Requests on CCCH


This topic describes the definition, type, unit, and associated original KPIs of the Mean Interval of Packet Access Requests on CCCH. Table 5-46 Mean Interval of Packet Access Requests on CCCH (s) Name Definition Measureme nt Range Mean Interval of Packet Access Requests on CCCH (s) Measurement period x 60/Number of packet channel requests received on CCCH during the measurement Cell level

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Associated Original KPIs

Original KPIs: [41]: Cell performance measurement [6] -> Performance measurement for the packet access on the CCCH -> Number of packet channel requests received on CCCH Formula: {Measurement period} x {60}/[41]

Type Unit

Calculation KPI Second

5.7.4 Uplink TBF Congestion Rate


This topic describes the definition, type, unit, and associated original KPIs of the Uplink TBF Congestion Rate. Table 5-47 Uplink TBF congestion rate (%) Name Definition Uplink TBF congestion rate (%) (Number of uplink TBF establishment failures due to no channel + Number of uplink TBF abnormal release due to no channel)/Number of uplink TBF establishment attempts Cell level Original KPIs: [151]: Cell performance measurement [6] -> Performance measurement for the uplink TBF establishment and release [150] -> Number of uplink TBF establishment attempts [153]: Cell performance measurement [6] -> Performance measurement for the uplink TBF establishment and release [150] -> Number of uplink TBF establishment failures due to no channel [160]: Cell performance measurement [6] -> Performance measurement for the uplink TBF establishment and release [150] -> Number of uplink TBF abnormal release due to no channel Formula: ([153] + [160])/[151] x {100} Type Unit Calculation KPI %

Measurement Range Associated Original KPIs

5.7.5 Downlink TBF Congestion Rate


This topic describes the definition, type, unit, and associated original KPIs of the Downlink TBF Congestion Rate.

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Table 5-48 Downlink TBF congestion rate (%) Name Definition Downlink TBF congestion rate (%) (Number of downlink TBF establishment failures due to no channel + Number of downlink TBF abnormal release due to no channel)/Number of downlink TBF establishment attempts Cell level Original KPIs: [181]: Cell performance measurement [6] -> Performance measurement for the downlink TBF establishment and release [180] -> Number of downlink TBF establishment attempts [183]: Cell performance measurement [6] -> Performance measurement for the uplink TBF establishment and release [180] -> Number of uplink TBF establishment failures due to no channel [189]: Cell performance measurement [6] -> Performance measurement for the uplink TBF establishment and release [180] -> Number of uplink TBF abnormal release due to no channel Formula: ([183] + [189])/[181] x {100} Type Unit Calculation KPI %

Measurement Range Associated Original KPIs

5.7.6 Uplink EGPRS TBF Congestion Rate


This topic describes the definition, type, unit, and associated original KPIs of the Uplink EGPRS TBF Congestion Rate. Table 5-49 Uplink EGPRS TBF Congestion Rate (%) Name Definition Uplink EGPRS TBF Congestion Rate (%) (Number of uplink EGPRS TBF establishment failures due to no channel + Number of uplink EGPRS TBF abnormal release due to no channel)/Number of uplink EGPRS TBF establishment attempts Cell level

Measureme nt Range

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Associated Original KPIs

Original KPIs: [411]: Cell performance measurement [6] -> Performance measurement for the uplink EGPRS TBF establishment and release [410] -> Number of uplink EGPRS TBF establishment attempts [413]: Cell performance measurement [6] -> Performance measurement for the uplink EGPRS TBF establishment and release [410] -> Number of uplink EGPRS TBF establishment failures due to no channel [420]: Cell performance measurement [6] -> Performance measurement for the uplink EGPRS TBF establishment and release [410] -> Number of uplink EGPRS TBF abnormal release due to no channel Formula: ([413] + [420])/[411] x {100}

Type Unit

Calculation KPI %

5.7.7 Downlink EGPRS TBF Congestion Rate


This topic describes the definition, type, unit, and associated original KPIs of the Downlink EGPRS TBF Congestion Rate. Table 5-50 Downlink EGPRS TBF Congestion Rate (%) Name Definition Downlink EGPRS TBF Congestion Rate (%) (Number of downlink EGPRS TBF establishment failures due to no channel + Number of downlink EGPRS TBF abnormal release due to no channel)/Number of downlink EGPRS TBF establishment attempts Cell level Original KPIs: [431]: Cell performance measurement [6] -> Performance measurement for the downlink EGPRS TBF establishment and release [430] -> Number of downlink EGPRS TBF establishment attempts [433]: Cell performance measurement [6] -> Performance measurement for the downlink EGPRS TBF establishment and release [430] -> Number of downlink EGPRS TBF establishment failures due to no channel [439]: Cell performance measurement [6] -> Performance measurement for the downlink EGPRS TBF establishment and release [430] -> Number of downlink EGPRS TBF abnormal release due to no channel Formula: ([433] + [439])/[431] x {100} Type Unit Calculation KPI %

Measurem ent Range Associated Original KPIs

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5.8 PS Resource Utilization KPIs


This topic describes the PS Resource Utilization KPIs that indicate the utilization of the network resource and the busy states of services. Thus, these KPIs can be used to guide network expansion. 5.8.1 Uplink PDTCH/PACCH Utilization This topic describes the definition, type, unit, and associated original KPIs of the Uplink PDTCH/ PACCH Utilization. 5.8.2 Downlink PDTCH/PACCH Utilization This topic describes the definition, type, unit, and associated original KPIs of the Downlink PDTCH/PACCH Utilization. 5.8.3 PDCH Utilization This topic describes the definition, type, unit, and associated original KPIs of the PDCH Utilization. 5.8.4 Pre-Empted PDCHs Carrying Packet Traffic Success Rate This topic describes the definition, type, unit, and associated original KPIs of the Pre-Empted PDCHs Carrying Packet Traffic Success Rate. 5.8.5 PDCH Assignment Success Rate This topic describes the definition, type, unit, and associated original KPIs of the PDCH Assignment Success Rate. 5.8.6 Mean Downlink Throughput Per PDCH This topic describes the definition, type, unit, and associated original KPIs of the Mean Downlink Throughput Per PDCH. 5.8.7 Mean Uplink Throughput Per PDCH This topic describes the definition, type, unit, and associated original KPIs of the Mean Uplink Throughput Per PDCH.

5.8.1 Uplink PDTCH/PACCH Utilization


This topic describes the definition, type, unit, and associated original KPIs of the Uplink PDTCH/ PACCH Utilization. Table 5-51 Uplink PDTCH/PACCH Utilization Name Definition Measuremen t Range Uplink PDTCH/PACCH Utilization Number of RLC data blocks received on uplink PDTCH or PACCH/Uplink PDTCH or PACCH utilization rate Cell level

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Associated Original KPIs

[332]: Cell performance measurement [6] -> Performance measurement for the cell radio channel [330] -> Number of RLC data blocks received on uplink PDTCH/PACCH [335]: Cell performance measurement [6] -> Performance measurement for the cell radio channel [330] -> Uplink PDTCH/PACCH utilization rate (%) Formula: [332] x {100}/{335}

Type Unit

Calculation KPI %

5.8.2 Downlink PDTCH/PACCH Utilization


This topic describes the definition, type, unit, and associated original KPIs of the Downlink PDTCH/PACCH Utilization. Table 5-52 Downlink PDTCH/PACCH Utilization Name Definition Measurement Range Associated Original KPIs Downlink PDTCH/PACCH Utilization Number of RLC data blocks received on downlink PDTCH or PACCH/ Downlink PDTCH or PACCH utilization rate Cell level Original KPIs: [333]: Cell performance measurement [6] -> Performance measurement for the cell radio channel [330] -> Number of RLC data blocks received on downlink PDTCH/PACCH [336]: Cell performance measurement [6] -> Performance measurement for the cell radio channel [330] -> Downlink PDTCH/PACCH utilization rate (%) Formula: [333] x {100}/{336} Type Unit Calculation KPI %

5.8.3 PDCH Utilization


This topic describes the definition, type, unit, and associated original KPIs of the PDCH Utilization. Table 5-53 PDCH Utilization Name PDCH Utilization

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Definition Measureme nt Range Associated Original KPIs

Mean number of occupied PDCHs/Mean number of available PDCHs Cell level Original KPIs: [381]: Cell performance measurement [6] -> Performance measurement for PDCH resource [380] -> Mean number of available PDCHs [382]: Cell performance measurement [6] -> Performance measurement for PDCH resource [380] -> Mean number of occupied PDCHs Formula: [382] x {100}/[381]

Type Unit

Calculation KPI %

5.8.4 Pre-Empted PDCHs Carrying Packet Traffic Success Rate


This topic describes the definition, type, unit, and associated original KPIs of the Pre-Empted PDCHs Carrying Packet Traffic Success Rate. Table 5-54 Pre-Empted PDCHs Carrying Packet Traffic Success Rate Name Definition Measurement Range Associated Original KPIs Pre-Empted PDCHs Carrying Packet Traffic Success Rate Number of pre-empted PDCHs carrying packet traffic/Number of dynamic PDCHs reclaimed by the BSC Cell level Original KPIs: [385]: Cell performance measurement [6] -> Performance measurement for PDCH resource [380] -> Number of dynamic PDCHs reclaimed by BSC [386]: Cell performance measurement [6] -> Performance measurement for PDCH resource [380] -> Number of pre-empted PDCHs carrying packet traffic Formula: [386] x {100}/[385] Type Unit Calculation KPI %

5.8.5 PDCH Assignment Success Rate


This topic describes the definition, type, unit, and associated original KPIs of the PDCH Assignment Success Rate.

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Table 5-55 PDCH Assignment Success Rate Name Definition Measurement Range Associated Original KPIs PDCH Assignment Success Rate 1Number of GPRS&EGPRS TBF establishment failures due to MS no response/Number of GPRS&EGPRS TBF establishment attempts Cell level Original KPIs: [151]: Cell performance measurement [6] -> Performance measurement for the uplink TBF establishment and release [150] -> Number of uplink TBF establishment attempts [154]: Cell performance measurement [6] -> Performance measurement for the uplink TBF establishment and release [150] -> Number of uplink TBF establishment failures due to MS no response [181]: Cell performance measurement [6] -> Performance measurement for the downlink TBF establishment and release [180] -> Number of downlink TBF establishment attempts [184]: Cell performance measurement [6] -> Performance measurement for the downlink TBF establishment and release [180] -> Number of downlink TBF establishment failures due to MS no response [411]: Cell performance measurement [6] -> Number of uplink EGPRS TBF establishment attempts Type Unit Calculation KPI %

5.8.6 Mean Downlink Throughput Per PDCH


This topic describes the definition, type, unit, and associated original KPIs of the Mean Downlink Throughput Per PDCH. Table 5-56 Mean Downlink Throughput Per PDCH (kbit/s) Name Definition Measurement Range Associated Original KPIs Mean Downlink Throughput Per PDCH (kbit/s) (RLCPayloadDL + EGPRSRLCPayloadDL)/({Measurement period} x {60})/Number of downlink TBF occupied PDCHs None. Original KPIs: [389]: Cell performance measurement [6] -> Performance measurement for PDCH resource [380] -> Number of downlink TBF occupied PDCHs Number of downlink TBF occupied PDCHs = [389]/({Measurement period} x {12}) Type
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Unit

kbit/s

5.8.7 Mean Uplink Throughput Per PDCH


This topic describes the definition, type, unit, and associated original KPIs of the Mean Uplink Throughput Per PDCH. Table 5-57 Mean Uplink Throughput Per PDCH (kbit/s) Name Definition Measuremen t Range Associated Original KPIs Mean Uplink Throughput Per PDCH (kbit/s) (RLCPayloadUL + EGPRSRLCPayloadUL)/({Measurement period} x {60})/Number of uplink TBF occupied PDCHs None. Original KPIs: [388]: Cell performance measurement [6] -> Performance measurement for PDCH resource [380] -> Number of uplink TBF occupied PDCHs Number of uplink TBF occupied PDCHs = [388]/({Measurement period} x {12}) Type Unit Calculation KPI kbit/s

5.9 PS Retainability KPIs


This topic describes the PS Retainability KPIs that mainly involve the uplink and downlink TBF call drop rates. These KPIs indicate the capability of providing continuous services by the network and are directly related to user satisfaction. Thus, an increase in call drop rate directly leads to a decrease in user satisfaction. 5.9.1 Uplink GPRS TBF Call Drop Rate This topic describes the definition, type, unit, and associated original KPIs of the Uplink GPRS TBF Call Drop Rate (%). 5.9.2 Downlink GPRS TBF Call Drop Rate This topic describes the definition, type, unit, and associated original KPIs of the Downlink GPRS TBF Call Drop Rate (%). 5.9.3 Uplink EGPRS TBF Call Drop Rate This topic describes the definition, type, unit, and associated original KPIs of the Uplink EGPRS TBF Call Drop Rate (%). 5.9.4 Downlink EGPRS TBF Call Drop Rate This topic describes the definition, type, unit, and associated original KPIs of the Downlink EGPRS TBF Call Drop Rate (%).

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5.9.1 Uplink GPRS TBF Call Drop Rate


This topic describes the definition, type, unit, and associated original KPIs of the Uplink GPRS TBF Call Drop Rate (%). Table 5-58 Uplink GPRS TBF Call Drop Rate (%) Name Definition Measurement Range Associated Original KPIs Uplink GPRS TBF Call Drop Rate (%) Number of uplink TBF abnormal release/Number of successful uplink TBF establishment Cell level Original KPIs: [152]: Cell performance measurement [6] -> Performance measurement for the uplink TBF establishment and release [150] -> Number of successful uplink TBF establishment [156]: Cell performance measurement [6] -> Performance measurement for the uplink TBF establishment and release [150] -> Number of uplink TBF abnormal release due to N3101 overflow (MS no response) [157]: Cell performance measurement [6] -> Performance measurement for the uplink TBF establishment and release [150] -> Number of uplink TBF abnormal release due to N3103 overflow (MS no response) Formula: ([156] + [157])/[152] x {100} Type Unit Calculation KPI %

5.9.2 Downlink GPRS TBF Call Drop Rate


This topic describes the definition, type, unit, and associated original KPIs of the Downlink GPRS TBF Call Drop Rate (%). Table 5-59 Downlink GPRS TBF call drop rate (%) Name Definition Measurement Range Downlink GPRS TBF call drop rate (%) Number of downlink TBF abnormal release due to N3105 overflow/ Number of successful downlink TBF establishment Cell level

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Associated Original KPIs

Original KPIs: [182]: Cell performance measurement [6] -> Performance measurement for the downlink TBF establishment and release [180] -> Number of successful downlink TBF establishment [186]: Cell performance measurement [6] -> Performance measurement for the downlink TBF establishment and release [180] -> Number of downlink TBF abnormal release due to N3105 overflow Formula: [186]/[182] x {100}

Type Unit

Calculation KPI %

5.9.3 Uplink EGPRS TBF Call Drop Rate


This topic describes the definition, type, unit, and associated original KPIs of the Uplink EGPRS TBF Call Drop Rate (%). Table 5-60 Uplink EGPRS TBF Call Drop Rate (%) Name Definition Uplink EGPRS TBF Call Drop Rate (%) (Number of uplink EGPRS TBF abnormal release due to N3101 overflow (MS no response + Number of uplink EGPRS TBF abnormal release due to N3103 overflow (MS no response))/Number of successful uplink EGPRS TBF establishment Cell level Original KPIs: [412]: Cell performance measurement [6] -> Performance measurement for the uplink EGPRS TBF establishment and release [410] -> Number of successful uplink EGPRS TBF establishment [416]: Cell performance measurement [6] -> Performance measurement for the uplink TBF establishment and release [410] -> Number of uplink EGPRS TBF abnormal release due to N3101 overflow (MS no response) [417]: Cell performance measurement [6] -> Performance measurement for the uplink TBF establishment and release [410] -> Number of uplink EGPRS TBF abnormal release due to N3103 overflow (MS no response) Formula: ([416] + [417])/[412] x {100} Type Unit Calculation KPI %

Measurement Range Associated Original KPIs

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5.9.4 Downlink EGPRS TBF Call Drop Rate


This topic describes the definition, type, unit, and associated original KPIs of the Downlink EGPRS TBF Call Drop Rate (%). Table 5-61 Downlink EGPRS TBF Call Drop Rate (%) Name Definition Measureme nt Range Associated Original KPIs Downlink EGPRS TBF Call Drop Rate (%) Number of downlink EGPRS TBF abnormal release due to N3105 overflow/ Number of successful downlink EGPRS TBF establishment Cell level Original KPIs: [432]: Cell performance measurement [6] -> Performance measurement for the downlink EGPRS TBF establishment and release [430] -> Number of successful downlink EGPRS TBF establishment [436]: Cell performance measurement [6] -> Performance measurement for the uplink TBF establishment and release [430] -> Number of downlink EGPRS TBF abnormal release due to N3105 overflow Formula: [436]/[432] x {100} Type Unit Calculation KPI %

5.10 PS End-to-End Delay KPIs


This topic describes the PS End-to-End Delay KPIs that indicate the service response speed of the network. Long delay affects user satisfaction. 5.10.1 PING Delay This topic describes the definition, type, unit, and associated original KPIs of the PING Delay. 5.10.2 Mean Delay of PDP Activation This topic describes the definition, type, unit, and associated original KPIs of the Mean Delay of PDP Activation. 5.10.3 Mean Delay of Attachment This topic describes the definition, type, unit, and associated original KPIs of the Mean Delay of Attachment. 5.10.4 Cell Reselect Time for 2G Packet Services This topic describes the definition, type, unit, and associated original KPIs of the Cell Reselect Time for 2G Packet Services. 5.10.5 Cell Reselect Time for 2G-3G Packet Services This topic describes the definition, type, unit, and associated original KPIs of the Cell Reselect Time for 2G-3G Packet Services.
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5.10.1 PING Delay


This topic describes the definition, type, unit, and associated original KPIs of the PING Delay. Table 5-62 PING Delay Name Definition Measurement Range Associated Original KPIs Type Unit Nominal Reference Value PING Delay Interval between the sending of the ping command from the source address and the receipt of the response from the destination address Cell level None. Original counters Second 56 Bytes, Primary, CS4, 800 ms 56 Bytes, Continuous, CS4, 700 ms 1460 Bytes, Primary, CS4, 1750 ms 1460 Bytes, Continuous, CS4, 1550 ms 56 Bytes, Primary, MCS7, 1000 ms 56 Bytes, Continuous, MCS7, 700 ms 1460 Bytes, Primary, MCS9, 1200 ms 1460 Bytes, Continuous, MSC9, 1050 ms

5.10.2 Mean Delay of PDP Activation


This topic describes the definition, type, unit, and associated original KPIs of the Mean Delay of PDP Activation. Table 5-63 Mean Delay of PDP Activation Name Definition Measurement Range Associated Original KPIs Type Unit Nominal Reference Value
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Mean Delay of PDP Activation Mean Delay of PDP Activation initiated by a MS Cell counters None. Original counters Second 1s

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5.10.3 Mean Delay of Attachment


This topic describes the definition, type, unit, and associated original KPIs of the Mean Delay of Attachment. Table 5-64 Mean Delay of Attachment Name Definition Mean Delay of Attachment This KPI indicates the delay of attachment on the equipment of the core network. Mean delay of attachment between the receipt of the ATTACH REQUEST message sent by the MS and the sending of the ATTACH ACCEPT sent by the SGSN = Total delay of GPRS attachment/Number of GPRS attachment Cell counters None. Calculation KPI Second 2.3 s

Measurement Range Associated Original KPIs Type Unit Nominal Reference Value

5.10.4 Cell Reselect Time for 2G Packet Services


This topic describes the definition, type, unit, and associated original KPIs of the Cell Reselect Time for 2G Packet Services. Table 5-65 Cell Reselect Time for 2G Packet Services Name Definition Measurement Range Associated Original KPIs Type Unit Nominal Reference Value Cell Reselect Time for 2G Packet Services Cell Reselect Time for 2G Packet Services Cell level None. Calculation KPI Second About 4 s (without NACC)

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5.10.5 Cell Reselect Time for 2G-3G Packet Services


This topic describes the definition, type, unit, and associated original KPIs of the Cell Reselect Time for 2G-3G Packet Services. Table 5-66 Cell Reselect Time for 2G-3G Packet Services Name Definition Measurement Range Associated Original KPIs Type Unit Nominal Reference Value Cell Reselect Time for 2G-3G Packet Services Cell Reselect Time for 2G-3G Packet Services Cell level None. Calculation KPI Second 10.39 s

5.11 PS End-to-End Quality KPIs


This topic describes the PS end-to-end quality KPIs. They involve the performance factors of terminals, the radio access network, and the core network. Now, the main performance bottleneck comes from the radio access network. Therefore, these KPIs indicate the end-to-end service data link bearing capability of the GPRS network, which are directly related to user satisfaction. 5.11.1 GPRS Data Transmission Rate This topic describes the definition, type, unit, and associated original KPIs of the GPRS Data Transmission Rate. 5.11.2 EDGE Data Transmission Rate This topic describes the definition, type, unit, and associated original KPIs of the EDGE Data Transmission Rate.

5.11.1 GPRS Data Transmission Rate


This topic describes the definition, type, unit, and associated original KPIs of the GPRS Data Transmission Rate. Table 5-67 GPRS Data Transmission Rate Name Definition Measurement Range
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GPRS Data Transmission Rate Data transmission rate on each PDCH; rate on the application layer Cell level

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Associated Original KPIs Type Unit Nominal Reference Value

None. Calculation KPI kbit/s Small-size file (about 200 KB) Uplink and downlink: 18.5 kbit/s Large-size file (more than 1 MB) Uplink and downlink: 19.1 kbit/s

5.11.2 EDGE Data Transmission Rate


This topic describes the definition, type, unit, and associated original KPIs of the EDGE Data Transmission Rate. Table 5-68 EDGE Data Transmission Rate Name Definition Measurement Range Associated Original KPIs Type Unit Nominal Reference Value EDGE Data Transmission Rate Data transmission rate on each PDCH; rate on the application layer Cell level None. Calculation KPI kbit/s Small-size file (about 512 KB) Uplink: 42.45 kbit/s Large-size file (more than 1 MB) Downlink: 53.64 kbit/s

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