Part A : Demographic Detail

Demografic Detail (Gender)

35 30 25 20 15 10 5 0 Gender male female

29

The graph above shows the gender of the person who was filling out the questionnaires form that was distributed. The reading of the graph shows that the number of female respondents is 29 and a male respondent. This is because the majority of the residents are female. There are 5 blocks of the hostel, which was provided blocks A, B, C, D and E. There are about 10 per cent of male are placed in blocks D and 90 per cent of female students placed in the remaining blocks. This causes a lot of questionnaires completed by female students.

Demographic Detail (Age)

25 20 15 10 5 0 Age 18 - 20

22

21 - 23 24 and above

The graph above shows the age of the response has responded to the questionnaire. There are three age groups can select the age between 18-20 years, 21-23 years and 24 years old and above.

Based on the data obtained, the majority of respondents between the ages of 21-23 years of respondents were 22 and 8 respondents aged 24 years and above. This is because; most of the respondents who completed questionnaires are made up of students. In addition, questionnaires were distributed to the management staff of the residential colleges that represent respondents 24 years old and above.

Demographic Detail (Status)

30 25 20 15 10 5 0 Status Student UTHM Staff

27

Public

The graph above shows the status of the respondents who had completed questionnaires. There are three different types of status of respondents among students, UTHM staff and the public. Most respondents are comprised of students representing a total of 27 respondents, followed by two people from the general public and also a UTHM staff. These questionnaires were distributed in the hostel and this causes most of the respondents are students. The university is a clerical staff working in the Administrative Office of Taman Universiti Residential College. The public is made up of employees working at the resident cafe.

Do you have any water problems at your residental?

20
20 15 10 5 0 Question 1

10
Yes No

The graph above shows the reading of the number of respondents who provided feedback about the water problems that occur at Taman University Residential College. There are 20 respondents who indicated that they had experienced problems of water and 10 of the 30 respondents have never had water problems. Based on the above data, the 20 respondents who have experienced the problem of water is made up of students who live in blocks A and B. This is because, residential hostel Block A and B always face this water problem. Students who responded never experienced water problems are made up of students who live in Block E. This is due to the Block E is a new residential block and not having water problems.

Do you have made any report regarding to this problem to the authorities ?
19
20 15 10 5 0 Question 2

11
Yes No

The graph above represents the number of respondents who provided feedback on the actions that have been taken by them in this water problem report to the higher authorities. There were 19 respondents who have never made any report on this issue to any party and 11 other respondents had to report on this issue to the higher authorities. Through interviews with respondents who had made the report, most of them have complained to the management of the residential colleges and student representative to the Council. Actions taken in reports made are residential college management has made expansion of water storage tanks for blocks A and B are often experiencing water problems. However, it still cannot handle the water problem from occurring.

Do you think the authorities concerned about the water problem ?

22
30

8
20 10 0 Question 3

Yes No

The graph above shows the response given by the respondent of higher authority concerns of water problems that occur in residential colleges. There were 22 respondents who expressed higher authority is always concerned about water issues and the group of 8 respondents who stated that higher authority does not care about the water problem. This shows that higher authority have taken the initiative and the steps which should address and solve the water problem.