Data sheet

HP IT Executive Scorecard Software

Improve IT business performance

Our customers analyze and manage IT business performance across traditional IT and cloud environments to help their people succeed.
Wouldnt you like to simplify the process of evaluating cloud services? How about gaining new insights to help with that application transformation project? Wouldnt it be great if there were a simple way to understand performance in these and other areas of IT with views by service or application and perspectives such as risk, cost, or quality? A tool that can do that would help prove the value of IT, increase transparency with the rest of the organization while helping IT to perform better.

The HP IT Executive Scorecard and the HP IT Performance Suite

The HP IT Executive Scorecard is a key element in the HP IT Performance Suite, the industrys first systematic approach to digitizing the sensing, measuring, and instrumentation of the entire IT-controlled landscape into single consolidated views for IT leaders and practitioners. The suite includes comprehensive families of proven software for strategy, planning, and governance, application lifecycle management, IT operations, information management, and security intelligence and risk management. These solutions are unified by one of the most complete IT data models for collecting and relating data feeds from individual productsa major breakthrough for IT. And what makes the IT Performance Suite much more than just an excellent collection of IT management software is the HP IT Executive Scorecarda single pane of glass that pulls all the information and analysis together to give leaders broad and deep insight into everything IT does.

Proving the value of IT

IT executives need information to make the best decisions. They are also increasingly aware of the need to prove the value that ITprovides to the rest of the organization. In addition, they encourage their teams to build this value through a performance-driven culture. In most organizations, IT has lots of performance data, but someone has to pull, cleanse, consolidate, and correlate that data in a timely manner in a form that is relevant to management decision-makersand thats the hard part. Many clients invest time and resources in seeking IT data to help improve the transparency of their decisions and to convey value by establishing competitive benchmarks. However, because of the effort required, this data is often out of date when it arrives. Organizations spend weeks pulling information together from multiple sources to create complex spreadsheets, and the result is still a backward-looking report rather than real-time management. The HP IT Executive Scorecard gives CIOs, VPs of IT, and other IT and business managers performance information they need to make better IT decisions and demonstrate continual improvement in IT performance. Think of it as a report card for IT. With the Executive Scorecard, it is simpler to automate data collection and analysis from multiple sources, including non-HP products, to provide a single view of IT metrics. In addition, the Executive Scorecard now includes sophisticated IT financial management (ITFM) tools to provide comprehensive financial perspectives and to ease IT financial processes such as budgeting or producing a bill of IT.

Transparency
Board executives are becoming increasingly aware of the value that IT technology provides to their businesses, but they can have difficulty in comparing IT performance to other parts of the businesssometimes not even knowing what questions to ask. The HP IT Executive Scorecard can: Demonstrate IT performance using standardized metrics and key performance indicators (KPIs) that businesses help to set Allow executives to see data in near real time at operational review meetings or executive team sessions Demonstrate IT value and showcase IT as a strategic investment rather than a utility Make decisions faster to rectify problems more quickly and improve business agility Produce a bill of IT to explain IT utilization by an organization in business-friendly terms

Figure 1: Desktop and mobile access to out-of-the-box dashboards plus full customization capability

Performance management
The HP IT Executive Scorecard provides an extensible data model for IT performance, out-of-the-box metrics, and a KPI library. Combining these with ready-made data across the HP IT Performance Suite of industry-leading IT management solutions (see side bar) enables ITexecutives to: Define goals and objectives aligned with company strategy Cascade KPIs to drive a performance culture Demonstrate IT performance to leadership leveraging standardized, performance-driven metrics and service views Make decisions faster by viewing financial information alongside other performance data more quickly Improve business agility with customized scorecard views to meet different user needs Simplify the IT budgeting process using a centralized approach that utilizes existing financial data The HP approach has distinct advantages over trying to build your own dashboard. Clients that attempt the building of an in-house dashboard find that most of the effort goes into building and maintaining the scorecards rather than using the data. The HP approach uses best practices to focus on performance and at the same time eliminates that effort.

Ready-made roles
The HP IT Executive Scorecard provides out-of-the-box, balanced scorecards and dashboards for technology executives and others communicating outside the ITorganization, such as business relationship managers. These must-have scorecards are highly customizable and can be useful to: The chief information officer (CIO): To align IT strategy to business goals. VP and managers of IT operations: To implement and measure ITprocesses to align with infrastructure demands. IT service managers: To continually improve IT service quality and customer satisfaction. VP and managers of applications: To track application transformation improvements and gain a view across application development, performance, and costs. Project management officers (PMO): To coordinate between all project parties to make sure projects will end on time, within budget, and with high quality. Business relationship managers: To prove the value of IT for a given line of business on a continual basis. In addition, creating scorecards for new roles or a topical dashboard is easy.

Figure 2: Unique features include a KPI library and embedded collaboration plus cost exploration and budgeting tools

HP is uniquely positioned to offer the HP IT Executive Scorecard as a window into IT performance management, as it can automatically leverage data from multiple solutions, including Application Lifecycle Management, Server Automation, Network Automation, Data Protector, Business Service Management, Asset Manager, Service Manager, Universal Configuration Management Database (CMDB), Project and Portfolio Management, and others. The open architecture of the HP IT Executive Scorecard and the use of Web 2.0 technologies allow for the inclusion of data from any source. We make it easy to get started by bringing data in from spreadsheets with our Easy Access integration.

Many companies spend weeks pulling information together from multiple sources to create complex spreadsheets, which become cumbersome and unreliable as reporting sources. The HP IT Executive Scorecard allows you to: Use a single pane of glass to view IT business services, programs, and financial status View performance and problem areas promptly Show historical data to highlight improvements and identify negative trends early Automate and decrease effort required for the data-gathering process to enable real-time reporting Cascade KPIs across layers of scorecards Collaborate by adding annotations to KPIs and objectives Access the information from your desktop, a tablet, or a smartphone Add notes using collaboration in the context of a KPIor objective

Key features and benefits

The HP IT Executive Scorecard complements the operational reporting provided within the IT Performance Suite and other IT management solutions and focuses on analytical reporting to bring together data into a more strategic over-arching view of IT performanceanswering the question As an IT organization, how well are we doing what we do?

By utilizing industry-standard technologies, HP can provide a system that is well-supported and expandable, can make use of existing report customization skills, and can be integrated with similar tools and a variety of data sources. HP provides common metrics and KPIs out of the box. These metrics and KPIs, combined with the HP IT data model and ready-made data integration, can save companies the considerable expense of building and maintaining such reporting methods. The provision of a vast array of best-practice out-of-the-box content is what makes Executive Scorecard unique from other dashboards. In addition, the prebuilt integrations and data model make it much faster to deploy than typical business intelligence tools. The value of the KPI approach means that organizations can benefit from the Executive Scorecard even with immature underlying systems or just one or two data sources, while allowing you to establish your own benchmarks as you grow the scope of measurement.

HP Services
Get the most from your software investment HP provides high-quality software services that address all aspects of your software application lifecycle needs. With HP, you have access to standards-based, modular, multi-platform software coupled with global services and support. The wide range of HP service offeringsfrom online self-solve support to proactive mission-critical servicesenables you to choose the services that best match your business needs. For an overview of HP software services, visit managementsoftware.hp.com/service.

Learn more
Find out how the HP IT Executive Scorecard provides performance information that can help businesses make better IT decisions and demonstrate continual improvement in IT performance. Visit hp.com/go/xs.

HP Financial Services
HP Financial Services provides innovative financing and financial asset management programs to help you acquire, manage, and ultimately retire your HP solutions. For more information on these services, visit hp.com/go/hpfinancialservices.

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Copyright 20102012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. 4AA2-0066ENW, Created July 2010; Updated May 2012, Rev. 2