INDEX S.

No Topic Page 1 Introduction 2 2 Executive Summary 2-3 3 Organizational Hierarchy 4 4 Marketing Objective 5-6 5 Market Analysis 7 6 Market Strategy And marketing Mix 8-9 7 Sales strategy 10-12 8 Innovative Marketing Strategy 13 9 Break Even 14 10 Financial Analysis 15-19 11. Economic Feasibility 20 12 Summary 21 INTRODUCTION BUSINESS PLAN: (FOOD COURT) WE ARE PLANNING TO SET UP A FOODCOURT IN BANGALORE CITY WHICH OFFERS DEEP ASSORTMENT OF TRADITIONAL VARIETY OF CUISINES AVAILABLE IN VARIOUS PARTS OF COUNTRY UNDER ONE ROOF. EXECUTIVE SUMMARY: We will be starting novel concept of food court in Bangalore. We have chosen to enter particularly to restaurant segment because as per BIRD OF GOLD report by McKinsey Global Institute Indian middle class household will swell from 50million to 583 million by 2025.Implies household have more disposable income and shift towards discretion spending. As per CII estimate 2009 because of increase of rising per capital income Food industry will grow to US$310 billion by 2015. Food Industry is growing at the rate of 13% estimate CSO (Central Statistical Organization) Thus there is a huge market potential and no player has tried to offer this concept of serving variety of regional tastes under one roof. This place will provide a traditional taste and traditional environment means ambience of particular food court will resemble to that of the place from which it belongs, e.g. (Punjab with vibrant surrounding representing euphoria feeling, Kerala with majestic and natural beauty of beaches and high tech global standard facilities). Its a unique combination in its own concept. After enough market research, we have found that people miss food from their native places. They want a place where they can enjoy their native place food. The food court is all about catering to need of these types of customers. We will acquire half acre of land strategically located to be easily accessible for the customers residing in Bangalore. Total estimated cost of land is around Rs. 2.5 Crores (at Rs. 1150/- per Sq. Ft.).Construction Cost Rs. 2 Crores which utilizes 10000Sq. Ft. of area (at Rs 2000per sq Ft.) .Remaining space would be used properly to present landscape beauty and to engage children for entertainment. Initial project cost would be Rs 5

Crore. Contribution by Promoters will be Rs. 1 crore and Bank loan of Rs. 4 crore. We will be repaying loan with an EMI of approximately Rs nine lakhs per month .The loan would be repaid over five years period. We will be able to breakeven in 3 years of time. ORGANIZATIONAL HIERARCHY There will be 3 Functional heads for this firm who will be handling various managerial positions. They will be responsible for managerial decision making. For day to day working several staff will be hired on monthly salary for various positions which include from sweeper, to clean boy, to cook, to accountant, to assistant manager, to a head for the food court supervision. We plan to hire roughly 10 Assistant manager, 20 cooks, 40 assistant workers to cook, 50 other helper boys for cleaning and taking order and for service. Vision: To constantly innovate & provide the best that we can for our customers To be recognized as pioneers in the multi-brand food court management, utilizing the highest levels of corporate & with dedicated employees and partners Mission: To provide integrated food management support and solutions for our partners So that every customer gets highest level of food quality & outstanding service in a hygienic & fun dining environment MARKETING OBJECTIVE To achieve annual growth sale of 25%on yearly basis. To form strategic Alliance with, Haldiram because we are sensitive to diverse need of customer. To become Market leader in Bangalore. SWOT ANALYSIS: STRENGTH Location: - Our food court will be placed in such an area which can be easily accessible from all part of city. Experienced staff: - Our hired expertise staff helps us in providing quality food service to our customer. Ambience of place: - The feeling of being in their native place while dinning is itself a pleasure experience which gives us an advantage over others. WEAKNESS Lack of experience: Food court is a start up and the odds are laced against it. Will face stiff competition from local players. Financing: - Preliminary estimates of sales and expenditures suggest that it will remain financially stable. However unforeseen expenditure or poor sales will threaten cash position, which will be particularly vulnerable in one year. Limited personnel: - Since we need expertise staff and to find and

retain it is very difficult because of the competition in the market. Opportunities:Growing market: - restaurants market is growing at a fast speed and demand for quality food is never ending. Potential to become a premier food provider: - because of the experienced and expertise staff we can deliver quality food products. Also the use of technology like Surface technology on table makes it quite innovative and a new experience. THREATS Local Competition (existing and potential): There are firms which specialize in this concept of food court. Also local players are a threat to our business since they are also competing for the same market share. Economic downturn: The strong domestic economy has been good for the Food and hospitality industry. Continued growth is anticipated. however, unforeseen or unanticipated economic recession would reduce disposable income and threaten our food court sales. MARKET ANALYSIS Market Segmentation: . Target Customers: Age: Our target customers are family members within age group of 25-40 years. Income: Our target customer will be seeker (2lac-5lac per annum), striver (5lac -10lac per annum Occupation: Professionals, Business man, Corporate Behavioral: To build loyalty program with target customer. Positioning: - Traditional Food with deep assortment and global standard services under one roof. Competitive Analysis :( On a scale of 1-5) (Questioner asked from sample of fifty people within age group 25-40 years) This analysis is done on various food joints on the parameters like food quality, ambiance, taste, location, and price. Mast kalandar Woodys Shanti Sagar A2B Food Quality 4 3 2 3.5 Price 2.5 3 3 3.5 Ambience 3.5 3 1 3 Service 3 2.5 2.5 3 Location 3 3 2.5 2.5 Customer Relation Program 0000 Doddaballapur road, near IT park MARKETING STRATEGY AND MARKETING MIX PRODUCT MIX Product: We offer deep assortment of traditional food from different

Regions of country under one roof .We will offer global standard services and rich ambience. PRICING STRATEGIES: Price: We will be using VALUE PRICING STRATEGY offering just right combination of quality and good services at fair prices. Product bundle pricing: We will combine several products and offer bundle price at reduced price e.g., we will offer special Flavor Thali meal at reduce price. FLAVOUR OF INDIA itself is a food court and has more than 15 food brands under its umbrella that offers a perfect cuisine-mix with an array of food variety to its customers! The brands may be as follows: Price: One or two products in each section will be kept at low price to attract the customer .The product whose price is reduced should be price elastic to pull the customer toward the food court. Place: Our main focus is to pull crowd to food court by running promotional campaigns. Other strategy is to focus on home delivery and corporate customers with the effective use of information system to reduce the timing for logistics. Promotion: We will be using Integrated Marketing Communication which will help food court to develop a consistent, clear and compelling message which will be in sync with food court positioning strategy. Promotional opportunity: As with robust growth of economy per capita income is increasing and more shift is toward discretion spending. Thus offering great opportunity to promote our concept to target audience. We will be giving important consideration for spending on promotional budget. Objective of Promotion: To ensure awareness, knowledge about the food court concept to target customer. Next stage is to use promotional strategies to develop liking, preference and conviction for the concept. Last stage is to develop conviction and purchase for the selected target customer. Promotional Strategies: 1st Stage To ensure awareness and knowledge among target customer. We will be Using Buzz Marketing (attracting opinion leaders) and word of mouth publicity. Advertisement through local media network (cable, newspaper, and magazine). Participating in food fest and organizing food fest competition. Using SUBLIMINAL advertisement strategy in cinema hall to develop awareness of product. 2nd stage of strategy: Using direct marketing concept to reach selected customers via Email. Organizing cultural event every weekend to pull crowd to food court

and develop liking and preference for the place. With the application of data base management system tracking customer purchase, frequency and preference to build customer loyalty program. Positioning Message: Our positioning message from every channel of media vehicle is going to promote traditional Food with deep assortment and global standard service. Evaluation: Implement consumer feed back survey to selected target consumer to check success of IMC campaign on parameter like Branding, Image, and Positioning after three month of promotional activities. Budget: Budget would be Rs 19.2lac per year. SALES STRATEGIES To generate majority of revenue for food court by pulling customer to food court location. TO target corporate office in the town and offering them special corporate prices. To target carefully selected customer through DIRECT MARKETING using E-mail for better generation of revenue from Home delivery business. INNOVATIVE MARKETING STRATEGIES Application of information system(Microsoft surface Technology Computers) In maintaining customer database on parameters like Amount of purchase, frequency, preference etc.All this activity help us to build loyalty program with profitable customer. We will be using Microsoft latest surface technology computers with which customer will just have to put menu on surface of computer and will get all information regarding cuisine of his liking .This will substitute waiter role and help in cost reduction. Not only this they can pay bill by using their credit/debit card just moving card over surface of item order that display on computer surface screen. To greet Loyal customers on special occasions (marriage anniversary, birthday anniversery). STRATEGIC ALLIANCE: 1 Form strategic Alliance with Sweet Chariot, Haldiram.This would help us to cater diverse need of our target customer .In addition we will be taking rent from them which will contribute to our miscellaneous revenue. 2. PROMOTINAL STRATEGY: Installing kiosk in busy place like railway station ,majestic bus stand, advertising about food court and help any consumer to download song free of cost, access tourist places in Bangalore, famous goods produce in Bangalore .one option on the site provide wealth of information about assortment of product available with food court. 3. Setting up web 2.0 website which offers advantage better than web 1.0website.Customer can interact with site, provide their feed back and write blog about their experience in food court. We can use this site to offer wealth of

information about nutrient content of our products. 4. We will organize cultural programme every week to pull crowd towards food court. We will be spending Rs 40,000 per month on this activity. BREAK EVEN ANALYSIS We plan to break even within a period of three years, though we plan to repay our loan in a period of 5 yrs. Fixed cost of investment is Rs 4.5 cr that we have spent on building and land. We will break even at a Revenue of Rs 21.8 Cr FINANCIAL ANALYSIS Year - 2009 (All Figures in Rs) Cash Account Revenue To Capital 10000000 To Loan from Bank 40000000 To Cash Sales 60000000 Total 110000000 Expenses By land and Building 45000000 By Purchase 18000000 By Equipment 3800000 Salary 9000000 Electricity 4000000 Insurance 500000 Consultancy Fee 100000 Stationary 50000 Legal 10000 Other Expense 440000 By Interest 4800000 By Tax 5984748 By Repayment of Loan 5877292 By Advertisement 1920000 By Balance 10417960 Total 110000000 Profit and Loss Account To Depreciation 2000000 To other Expense 15500000 To purchase 18000000 To Interest 4800000 To Advertisement 1920000 To tax 5984748 To Net Profit 11795252

Total 60000000 By Sales 60000000 Total 60000000 Balance sheet Liability To Capital 10000000 Loan 40000000 Loan Repaid 5877292 Loan to be Paid 34122708 Profit 11795252 Total 55917960 Asset Land 25000000 Building after Depreciation 18000000 Cash 10417960 Equipment 2500000 Total 55917960 Cash Flow Statement Cash Flow from operating activities Paid to Suppliers(Purchase) -18000000 Paid to office Expenses -15500000 Paid for Advertising 1920000 Sales 60000000 Tax -5984748 18595252 Cash flow from Investing Activities Land and Building -45000000 Equipment 25000000 -4750000 0 Cash flow from financing activities Share Capital 10000000 Loan 40000000 Interest -4800000 Repayment of Loan -5877292 39322708 Net Cash 10417960 Year 2010 (All Figures in Rs) Cash Account Revenue To Balance 10417960 To Cash Sales 72000000 Total 82417960

Expenses By Purchase 22000000 Salary 10468000 Electricity 5184000 Insurance 450000 Consultancy Fee 108800 Stationary 54000 Other Expense 475200 By Repayment of Loan 7158567 By Interest 3518725 By Tax 12661723 By Advertisement 1920000 By Balance 18418945 Total 82417960 Profit and Loss Account To Depreciation 2000000 To other Expense 16740000 To purchase 22000000 To Interest 3518725 To Advertisement 1920000 To tax 12661723 To Net Profit 249954804 Total 83795252 By Sales 72000000 By Profit B/D 11795252 Total 83795252 Balance Sheet Liability To Capital 10000000 Loan 34122708 Loan Repaid 7158567 Loan to be Paid 26964141 Profit 24954804 Total 61918945 Asset Land 25000000 Building after Depreciation 16000000 Cash 18418945 Equipment 2500000 Total 61918945 ECONOMIC FEASIBILITY

1Start up cost of acquiring land and building food court is Rs 4.5 crore including 2.5 crore&2crore respectively. As we are introducing new concept of food court in Bangalore for the first time and our plan is to offer 20 different food sections presenting different state rich food culture. So this is the reason why we have acquired half acre land and built 10000sq ft. area to provide world class services to customers and for rest of the space we have planned to maintain beautiful landscape to provide ambience and delight to customers. This scale up project of running 20 different food court and strategic alliance partners. We will be expecting 1000 customer per day from first month of our project. In addition we will be catering home delivery and corporate customers. We have estimated to breakeven in 3 years. We have not acquire more than half acre because this is our first pilot plan .After successful implementation of plan we will be coming up with large scale up project. 2. We have planned to hire three functional head for managing services, marketing, and operation. We plan to hire roughly 10 Assistant managers, 20 chefs, and 40 assistant workers to cook, and 50 other helper boys for cleaning and taking order and for service. The salary expenses of staff and managers would be Rs 9 lacs per month. The staff number is on higher side because we have to offer deep assortment of product every day to our customers and provide them with world class services. That is our main value proposition. As our revenue increases we can hire more staff depending on concept of Marginal Revenue per employee contribution. 3. We have budget of Rs19.2 lacs per year on advertisement and promotion because our concept is new in the market. So success of the plan would depend on how fast effective promotion campaign will pull crowd to food court location. We also have recruited marketing head to ensure successful implementation of plan that is to pull more than 1000 customer to food court on per day basis and more than 500 home delivery or corporate order from first month of operation. SUMMARY We have introduce novel concept of offering deep assortment of traditional food with cultural ambience of surrounding and to match with world class Services. To offer best taste in our recipe we have carefully recruited chefs from all parts of country. As we are spending Rs 2000 per Sqft. On constructing food court complex to offer our customer ambience. We will be implementing many new market strategies to break through the clutter and emerge as leading player in fast food chain in Bangalore. We have done full proof analysis of financial status. We have plan to breakeven in three years. After successful implementation of our first pilot project in Bangalore .we will be starting our project in other metro of country. We will also scale up our project in Bangalore food court by utilizing unbuilt area for establishing Gaming center for children, Spa, ultra modern fitness center.