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Digital Citizenship

Sample

Corporate Training Materials


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TABLE OF CONTENTS
Preface ..............................................................................................................................................3
What is Courseware? ................................................................................................................................ 3
How Do I Customize My Course? .............................................................................................................. 3
Materials Required ................................................................................................................................... 4
Maximizing Your Training Power.............................................................................................................. 5
Icebreakers ........................................................................................................................................6
Icebreaker: Friends Indeed........................................................................................................................ 7
Training Manual Sample.....................................................................................................................8
Sample Module: ........................................................................................................................................ 9
Instructor Guide Sample................................................................................................................... 17
Sample Module: ...................................................................................................................................... 18
Activities ......................................................................................................................................... 27
Quick Reference Sheets.................................................................................................................... 30
Certificate of Completion ................................................................................................................. 32
HTML Material ................................................................................................................................. 34
PowerPoint Sample.......................................................................................................................... 42
Full Course Table of Contents ........................................................................................................... 46

Preface
What is Courseware?
Welcome to Corporate Training Materials, a completely new training
experience!
Our courseware packages offer you top-quality training materials that
are customizable, user-friendly, educational, and fun. We provide your
materials, materials for the student, PowerPoint slides, and a takehome reference sheet for the student. You simply need to prepare and
train!
Best of all, our courseware packages are created in Microsoft Office and can be opened using any
version of Word and PowerPoint. (Most other word processing and presentation programs support
these formats, too.) This means that you can customize the content, add your logo, change the color
scheme, and easily print and e-mail training materials.

How Do I Customize My Course?


Customizing your course is easy. To edit text, just click and type as you would with any document. This is
particularly convenient if you want to add customized statistics for your region, special examples for
your participants industry, or additional information. You can, of course, also use all of your word
processors other features, including text formatting and editing tools (such as cutting and pasting).
To remove modules, simply select the text and press Delete on your keyboard. Then, navigate to the
Table of Contents, right-click, and click Update Field. You may see a dialog box; if so, click Update entire
table and press OK.

(You will also want to perform this step if you add modules or move them around.)
If you want to change the way text looks, you can format any piece of text any way you want. However,
to make it easy, we have used styles so that you can update all the text at once.
If you are using Word 97 to 2003, start by clicking the Format menu followed by Styles and Formatting.
In Word 2007 and 2010 under the Home tab, right-click on your chosen style and click Modify. That will
then produce the Modify Style options window where you can set your preferred style options.

For example, if we wanted to change our Heading 1 style, used for Module Titles, this is what we would
do:

Now, we can change our formatting and it will apply to all the headings in the document.
For more information on making Word work for you, please refer to Word 2007 or 2010 Essentials by
Corporate Training Materials.

Materials Required
All of our courses use flip chart paper and markers extensively. (If you prefer, you can use a whiteboard
or chalkboard instead.)
We recommend that each participant have a copy of the Training Manual, and that you review each
module before training to ensure you have any special materials required. Worksheets and handouts are
included within a separate activities folder and can be reproduced and used where indicated. If you
would like to save paper, these worksheets are easily transferrable to a flip chart paper format, instead
of having individual worksheets.

We recommend these additional materials for all workshops:

Laptop with projector, for PowerPoint slides

Quick Reference Sheets for students to take home

Timer or watch (separate from your laptop)

Masking tape

Blank paper

Maximizing Your Training Power


We have just one more thing for you before you get started. Our company is built for trainers, by
trainers, so we thought we would share some of our tips with you, to help you create an engaging,
unforgettable experience for your participants.

Make it customized. By tailoring each course to your participants, you will find that your results
will increase a thousand-fold.
o

Use examples, case studies, and stories that are relevant to the group.

Identify whether your participants are strangers or whether they work together. Tailor
your approach appropriately.

Different people learn in different ways, so use different types of activities to balance it
all out. (For example, some people learn by reading, while others learn by talking about
it, while still others need a hands-on approach. For more information, we suggest
Experiential Learning by David Kolb.)

Make it fun and interactive. Most people do not enjoy sitting and listening to someone else talk
for hours at a time. Make use of the tips in this book and your own experience to keep your
participants engaged. Mix up the activities to include individual work, small group work, large
group discussions, and mini-lectures.

Make it relevant. Participants are much more receptive to learning if they understand why they
are learning it and how they can apply it in their daily lives. Most importantly, they want to
know how it will benefit them and make their lives easier. Take every opportunity to tie what
you are teaching back to real life.

Keep an open mind. Many trainers find that they learn something each time they teach a
workshop. If you go into a training session with that attitude, you will find that there can be an
amazing two-way flow of information between the trainer and trainees. Enjoy it, learn from it,
and make the most of it in your workshops.

And now, time for the training!

Icebreakers
Each course is provided with a wide range of interactive Icebreakers. The trainer can utilize an
Icebreaker to help facilitate the beginning of the course, as it helps break the ice with the
participants. If the participants are new to each other, an icebreaker is a great way to introduce
everyone to each other. If the participants all know each other it can still help loosen up the
room and begin the training session on positive note. Below you will see one of the icebreakers
that can be utilized from the Icebreakers folder.

Icebreaker: Friends Indeed


Purpose
Have the participants moving around and help to make introductions to each other.
Materials Required

Name card for each person


Markers

Preparation
Have participants fill out their name card. Then, ask participants to stand in a circle, shoulder to
shoulder. They should place their name card at their feet. Then they can take a step back. You
as the facilitator should take the place in the center of the circle.
Activity
Explain that there is one less place than people in the group, as you are in the middle and will
be participating. You will call out a statement that applies to you, and anyone to whom that
statement applies must find another place in the circle.
Examples:

Friends who have cats at home


Friends who are wearing blue
Friends who dont like ice cream

The odd person out must stand in the center and make a statement.
The rules:

You cannot move immediately to your left or right, or back to your place.
Lets be adults: no kicking, punching, body-checking, etc.

Play a few rounds until everyone has had a chance to move around.

Training Manual Sample


On the following pages is a sample module from our Training Manual. Each of our courses
contains twelve modules with three to five lessons per module. It is in the same format and
contains the same material as the Instructor Guide, which is then shown after the Training
Manual sample, but does not contain the Lesson Plans box which assists the trainer during
facilitation.
The Training Manual can be easily updated, edited, or customized to add your business name
and company logo or that of your clients. It provides each participant with a copy of the
material where they can follow along with the instructor.

If you dont understand digital


communication youre at a
disadvantage.
Bob Parsons
Sample Module: What Is Digital Citizenship?
Mike Ribble defines digital citizenship as using technology
responsibly and appropriately. Anyone who interacts regularly
online automatically becomes a digital citizen. Like any other
community, digital citizenship requires members to behave in a
mature and civil manner. Good citizens ensure that digital
users have safe and pleasurable experiences.

What Is Digital Citizenship?


Digital citizens all belong to the digital society, and they need to adhere to the norms
and rules have been established. There are nine elements that people experience
when they interact online. These interactions define what occurs in digital citizenship.

Nine Normal Elements:

Access Citizens have different levels of access. Full access should be a goal of citizenship.
Commerce Buying and selling online is increasing, and consumers need to be aware of what
the purchase and the legality of their purchases.
Communication There are numerous ways to communicate online, and citizens need to make
wise decisions in what and how they communicate.
Literacy Technological literacy requires people to keep up with digital changes.
Etiquette Citizenship comes with a responsibility to follow etiquette when communicating
with others.
Law Citizens have a responsibility to behave ethically and be aware of laws governing them.
Rights and Responsibilities The rights of users are shared equally. These rights come with
responsibilities.
Health and wellness Physical and psychological issues can occur when ergonomics and other
problems are not addressed.
Security Citizens must take action to protect their information online

Engaging with Others


Digital media allows us to communicate, collaborate, learn, and share online. When
engaging with others online, it is important to behave as though they are in the room
with you.

Tips to Engage:

Be patient Build relationships slowly. Aggressive attempts at communication can make people
uncomfortable.
Dialogue Ask and answer questions to begin discussions.
Share sparingly It is important to share information, but be careful not to spam people.
Maintain relationships Build new friendships, but be sure to pay attention to existing
relationships.
Be respectful Unless you are video chatting, it is difficult to convey tone. If you are not sure if
something is respectful, do not type or say it.

Its a Moving Target


Our digital lives are constantly evolving. The changes in technology are rapidly
occurring, and our lives are shifting at a great pace. Over the past few decades,
technology has changed the way we work, shop, and communicate. Social media is
relatively new, but it is an integral part of society. As technology changes, the way we
interact change along with it. It is imperative that we pay attention as our tools
change in order to remain relevant in our work and social lives. The target of technology is constantly
changing, and we need to change with it.

Belonging to a Community
The ability to communicate is easy, inexpensive, and instantaneous in a
digital world. Distance no longer limits our communication.

Methods of communication:

Text
FaceTime
Email
Social media
Instant messaging

Because communication is essential to any community, the digital world can help improve communities.
Digital citizens are citizens of the Internet, and they are citizens of their personal and professional
communities. When you are part of any community, you have a responsibility to communicate
respectfully and expand relationships. Invest in your digital relationships with your time and interest.
Remember that it takes time for a strong community to develop.

Case Study
Delia was determined to improve her online presence and improve her networking
skills. She decided to send updates about her company twice a day. After a week, she
noticed a decline in comments and responses. After speaking with a friend, Delia
learned that she shared so much information that people began to ignore her posts.

Sample Module: Review Questions


1. What requires people to keep up with changes in technology?
a)
b)
c)
d)

Etiquette
Literacy
Law
Access

2. What affects physical health?


a)
b)
c)
d)

Access
Security
Literacy
Ergonomics

3. How should relationships be built online?


a)
b)
c)
d)

Slowly
Aggressively
Quickly
It does not matter

4. What will help build a dialogue?


a)
b)
c)
d)

Catering
Timing
Ask questions
Questions

5. What has technology Not changed?


a) Dialogue
b) Work
c) Shopping
d) Communication
6. What new technology has become an integral part of society?
a)
b)
c)
d)

Virtual office
Email
Voicemail
Social media

7. What does Not limit communication?


a)
b)
c)
d)

Technology
Distance
Time
Nothing

8. What does not apply to digital citizenship?


a)
b)
c)
d)

Internet citizenship
Personal community
Phone conversations
Professional community

9. How many times did Delia update?


a)
b)
c)
d)

Once a day
Twice a day
Once a week
Twice a week

10. How long before Delia noticed a drop in comments?


a)
b)
c)
d)

One day
Two weeks
One week
Two days

Instructor Guide Sample


On the following pages is a sample module from our Instructor Guide. It provides the instructor
with a copy of the material and a Lesson Plans box. Each Instructor Guide and Training Manual
mirrors each other in terms of the content. They differ in that the Instructor Guide is
customized towards the trainer, and Training Manual is customized for the participant.
The key benefit for the trainer is the Lesson Plan box. It provides a standardized set of tools to
assist the instructor train that particular lesson. The Lesson Plan box gives an estimated time to
complete the lesson, any materials that are needed for the lesson, recommended activities, and
additional points to assist in delivering the lessons such as Stories to Share and Delivery Tips.

If you dont understand digital


communication youre at a
disadvantage.
Bob Parsons
Sample Module: What Is Digital Citizenship?
Mike Ribble defines digital citizenship as using technology
responsibly and appropriately. Anyone who interacts regularly
online automatically becomes a digital citizen. Like any other
community, digital citizenship requires members to behave in a
mature and civil manner. Good citizens ensure that digital users
have safe and pleasurable experiences.

What Is Digital Citizenship?


Digital citizens all belong to the digital society, and they need to adhere to the norms
and rules have been established. There are nine elements that people experience
when they interact online. These interactions define what occurs in digital citizenship.
Nine Normal Elements:

Access Citizens have different levels of access. Full access should be a goal of citizenship.
Commerce Buying and selling online is increasing, and consumers need to be aware of what
the purchase and the legality of their purchases.
Communication There are numerous ways to communicate online, and citizens need to make
wise decisions in what and how they communicate.
Literacy Technological literacy requires people to keep up with digital changes.
Etiquette Citizenship comes with a responsibility to follow etiquette when communicating
with others.
Law Citizens have a responsibility to behave ethically and be aware of laws governing them.
Rights and Responsibilities The rights of users are shared equally. These rights come with
responsibilities.
Health and wellness Physical and psychological issues can occur when ergonomics and other
problems are not addressed.
Security Citizens must take action to protect their information online

Estimated Time

5 minutes

Topic Objective

Introduce locations.

Topic Summary

What Is Digital Citizenship


Discuss citizenship

Materials Required

Flipchart/board and marker

Planning Checklist

None

Recommended Activity

List elements on the flipchart/board. Have participants discuss their


experiences with each and create a list of optimal choices for each.

Stories to Share

Share any personal or relevant stories.

Delivery Tips

Encourage everyone to participate.

Review Questions

What should citizens adhere to?

Engaging with Others


Digital media allows us to communicate, collaborate, learn, and share online. When
engaging with others online, it is important to behave as though they are in the room
with you.

Tips to Engage:

Be patient Build relationships slowly. Aggressive attempts at communication can make people
uncomfortable.
Dialogue Ask and answer questions to begin discussions.
Share sparingly It is important to share information, but be careful not to spam people.
Maintain relationships Build new friendships, but be sure to pay attention to existing
relationships.
Be respectful Unless you are video chatting, it is difficult to convey tone. If you are not sure if
something is respectful, do not type or say it.

Estimated Time

10 minutes

Topic Objective

Introduce risks.

Topic Summary

Engaging with Others


Discuss setting up locations.

Materials Required

01-Engage

Planning Checklist

None

Recommended Activity

Complete the worksheet individually. Share your answers with the rest of the
class.

Stories to Share

Share any personal relevant stories.

Delivery Tips

Encourage everyone to participate.

Review Questions

How should you participate when trying to engage online?

Its a Moving Target


Our digital lives are constantly evolving. The changes in technology are rapidly
occurring, and our lives are shifting at a great pace. Over the past few decades,
technology has changed the way we work, shop, and communicate. Social media is
relatively new, but it is an integral part of society. As technology changes, the way we
interact change along with it. It is imperative that we pay attention as our tools
change in order to remain relevant in our work and social lives. The target of technology is constantly
changing, and we need to change with it.

Estimated Time

7 minutes

Topic Objective

Introduce the role of technology.

Topic Summary

Its a Moving Target


Discuss changes in technology.

Materials Required

Flipchart/board and marker

Planning Checklist

None

Recommended Activity

As a group, discuss how technology has changed in your work and personal
lives. List the changes on the flipchart/board.

Stories to Share

Share any personal, relevant stories.

Delivery Tips

Encourage everyone to participate.

Review Questions

What is constantly evolving?

Belonging to a Community
The ability to communicate is easy, inexpensive, and instantaneous in a
digital world. Distance no longer limits our communication.

Methods of communication:

Text
FaceTime
Email
Social media
Instant messaging

Because communication is essential to any community, the digital world can help improve communities.
Digital citizens are citizens of the Internet, and they are citizens of their personal and professional
communities. When you are part of any community, you have a responsibility to communicate
respectfully and expand relationships. Invest in your digital relationships with your time and interest.
Remember that it takes time for a strong community to develop.

Estimated Time

9 minutes

Topic Objective

Introduce the concept of community.

Topic Summary

Practice
Practice being part of a community.

Materials Required

02-Communication

Planning Checklist

None

Recommended Activity

Complete the worksheet individually. Share your answers with the rest of the
class.

Stories to Share

Share any personal, relevant stories.

Delivery Tips

Encourage everyone to participate.

Review Questions

What are different methods of communication?

Case Study
Delia was determined to improve her online presence and improve her networking
skills. She decided to send updates about her company twice a day. After a week, she
noticed a decline in comments and responses. After speaking with a friend, Delia
learned that she shared so much information that people began to ignore her posts.

Estimated Time

5 minutes

Topic Objective

Outline the What Is Digital Citizenship case study.

Topic Summary

Case study
Discuss the importance of communication in community.

Materials Required

None

Planning Checklist

None

Recommended Activity

Discuss the outcome of the case study. What should Delia have done
differently?

Stories to Share

Share any personal, relevant stories.

Delivery Tips

Encourage everyone to participate.

Review Questions

Why did Delia share so much?

Sample Module: Review Questions


11. What requires people to keep up with changes in technology?
e)
f)
g)
h)

Etiquette
Literacy
Law
Access

Literacy is important to digital citizenship. This requires people to keep up with changes in
technology.
12. What affects physical health?
e)
f)
g)
h)

Access
Security
Literacy
Ergonomics

Health is affected by technology. Using improper ergonomics will negatively affect health.
13. How should relationships be built online?
e)
f)
g)
h)

Slowly
Aggressively
Quickly
It does not matter

Being too quick or aggressive may scare people away.


14. What will help build a dialogue?
e)
f)
g)
h)

Catering
Timing
Ask questions
Questions

It is important to develop dialogues. This requires asking and answering questions.


15. What has technology Not changed?
e) Dialogue
f) Work
g) Shopping
h) Communication
Technology has changed the way that we work, shop, and communicate.

16. What new technology has become an integral part of society?


e)
f)
g)
h)

Virtual office
Email
Voicemail
Social media

Social media is a relatively new technology, but it is integral to society.


17. What does Not limit communication?
e)
f)
g)
h)

Technology
Distance
Time
Nothing

Technology has made communication easier and more accessible. With the right technology,
distance does not limit communication.
18. What does not apply to digital citizenship?
e)
f)
g)
h)

Internet citizenship
Personal community
Phone conversations
Professional community

Digital citizenship applies to the broad term and the communities that develop on personal and
professional levels.
19. How many times did Delia update?
e)
f)
g)
h)

Once a day
Twice a day
Once a week
Twice a week

Delia wanted to communicate regularly. She posted updates twice a day.


20. How long before Delia noticed a drop in comments?
e)
f)
g)
h)

One day
Two weeks
One week
Two days

Delia noticed a decline in comments. This occurred after one week.

Activities
During the facilitation of a lesson Worksheet or Handout may be utilized to help present the
material. If a lesson calls for a Worksheet or Handout it will be listed in the Lesson Plan box
under Materials Required. The trainer can then utilize the Activities folder for the
corresponding material and then provide it to the participants. They are all on separate Word
documents, and are easily edited and customized.
Below you will see the Worksheets or Handouts that are utilized during the training of the
above lesson. They are located in the Activities folder and can be easily printed and edited for
the participants.

Sample Worksheet: Engage


You must send out a mass email to notify a company of a last minute conference call. Draft one that is
engaging and informative.

_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________

Sample Worksheet Communication


Estimate how many times you used the following over the past week.

Text

_______________

Face time

_______________

Email

_______________

Social media

_______________

Instant messaging

_______________

How do these methods of communication affect your communities?


_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________

Quick Reference Sheets


Below is an example of our Quick reference Sheets. They are used to provide the participants
with a quick way to reference the material after the course has been completed. They can be
customized by the trainer to provide the material deemed the most important. They are a way
the participants can look back and reference the material at a later date.
They are also very useful as a take-away from the workshop when branded. When a participant
leaves with a Quick Reference Sheet it provides a great way to promote future business.

Digital Citizenship
Digital Footprints

Do Not Overshare

Every time you access the Internet you


leave a digital footprint. Digital footprints
are a history of everything you do online.
They come from what you share and data
collected on your sites visited, and they
do not go away. Retailers use your digital
footprint to target coupons and special
offers to the right customers based on
what they look up and what they
purchase. Companies look at digital
footprints of current and potential
employees. This is why you must be
mindful about what you share.
Remember that a digital footprint can
last forever. Something you thought you
removed could cause problems for you
later.

One of the main problems in the digital realm is oversharing.


First, not everything is meant to be shared. You are better off
keeping personal information private. It is unattractive when
people share every thought or experience that they have on
social media for all to see. This action appears self-indulgent and
immature, and it is difficult to trust someone who does not have
a filter.
Choose what you share wisely. Remember that you are on a
public forum, and your personal life does not need to be there.
Additionally, you need to avoid statements that could be
controversial or offensive. For example, you should think
carefully before making any comment about political parties,
religions, or people groups. The Internet is a diverse place, and it
is easy to make comments that could be misunderstood. This is
why so many celebrities have to publically apologize because of
their tweets.
Finally, no one cares about every day, mundane activity. Sharing
too much boring information will clutter the notifications of your
friends and followers. This can lead to people severing digital
ties or ignoring everything that you share online. Either way,
sharing too much can become the equivalent of not sharing
anything at all.

Social Networking
Social networking is essential to your branding. When done correctly, social networks are useful tools that expand
your community. When not used correctly, social networking can have lasting, damaging effects.

Choose the right networks Choose networks that your customers use. You cannot effectively use them all.
Post regularly Post at regular intervals to keep the attention of your audience.
Monitor it Monitor your social networks and respond to comments and questions.

Corporate Training Materials

www.corporatetrainingmaterials.com

Certificate of Completion
Every course comes with a Certificate of Completion where the participants can be recognized
for completing the course. It provides a record of their attendance and to be recognized for
their participation in the workshop.

CERTIFICATE OF COMPLETION
[Name]
Has mastered the course
Digital Citizenship
Awarded this _______ day of __________, 20___

Presenter Name and Title

HTML Material
We also offer an HTML version of the material. We convert a Training Manual to HTML which provides a
basic way of viewing the material through your Internet browser. The material is presented with a Table
of Content along the left so you can navigate between modules and lessons. There is also a set of
navigation buttons along the top where you can just click though the material page by page.
The HTML material can be hosted and accessed on a local computer. It is also possible to provide
remote access through the Internet, a LAN, or even your companys Intranet. HTML provides the ability
to offer a self-paced or off site version of the course.
The link below will provide you the opportunity to view and navigate through the HTML format the
same way a participant would experience it.
www.corporatetrainingmaterials.com/HTML_Sample/Digital_Citizenship/index.html

PowerPoint Sample
Below you will find the PowerPoint sample. The slides are based on and created from the
Training Manual. PowerPoint slides are a great tool to use during the facilitation of the
material; they help to focus on the important points of information presented during the
training.

Full Course Table of Contents


Preface ..............................................................................................................................................7
What is Courseware? ................................................................................................................................ 7
How Do I Customize My Course? .............................................................................................................. 7
Materials Required ................................................................................................................................... 9
Maximizing Your Training Power.............................................................................................................. 9
Module One: Getting Started ...........................................................................................................11
Housekeeping Items................................................................................................................................ 11
The Parking Lot ....................................................................................................................................... 12
Workshop Objectives .............................................................................................................................. 12
Module Two: What Is Digital Citizenship? .........................................................................................13
What Is Digital Citizenship? .................................................................................................................... 13
Engaging with Others ............................................................................................................................. 14
Its a Moving Target................................................................................................................................ 15
Belonging to a Community ..................................................................................................................... 16
Case Study............................................................................................................................................... 17
Module Two: Review Questions.............................................................................................................. 18
Module Three: Being a Good Citizen .................................................................................................20
Build It Up ............................................................................................................................................... 20
Real World Influences ............................................................................................................................. 21
Use Technology Appropriately ................................................................................................................ 22
The Golden Rule ...................................................................................................................................... 23
Case Study............................................................................................................................................... 23
Module Three: Review Questions ........................................................................................................... 25
Module Four: Best Practices for Sharing ...........................................................................................27
Digital Footprints .................................................................................................................................... 27

Personal and Work Lives ......................................................................................................................... 28


Stop and Think Before You Post .............................................................................................................. 29
Do Not Overshare ................................................................................................................................... 30
Case Study............................................................................................................................................... 31
Module Four: Review Questions ............................................................................................................. 32
Module Five: Networking and Personal Branding (I)..........................................................................35
Personal Branding................................................................................................................................... 35
Be Yourself .............................................................................................................................................. 36
Social Networking ................................................................................................................................... 37
If You Share It, Expect Everyone to See It ............................................................................................... 38
Case Study............................................................................................................................................... 38
Module Five: Review Questions .............................................................................................................. 40
Module Six: Networking and Personal Branding (II)...........................................................................43
Introduce Colleagues .............................................................................................................................. 43
Volunteer to Help Others ........................................................................................................................ 44
Blog ......................................................................................................................................................... 45
Guard Your Reputation ........................................................................................................................... 46
Case Study............................................................................................................................................... 47
Module Six: Review Questions ................................................................................................................ 48
Module Seven: Digital Security and Safety (I) ....................................................................................51
Dont Trust Anyone You Dont Know ...................................................................................................... 51
Enable 2-Step Verification Processes ...................................................................................................... 52
Public Wi-Fi ............................................................................................................................................. 53
Public Computers .................................................................................................................................... 54
Case Study............................................................................................................................................... 55
Module Seven: Review Questions ........................................................................................................... 56

Module Eight: Digital Security and Safety (II) ....................................................................................59


Email and Attachments .......................................................................................................................... 59
Password Rules ....................................................................................................................................... 60
Back Up Your Files................................................................................................................................... 61
Update Your Software ............................................................................................................................ 62
Case Study............................................................................................................................................... 63
Module Eight: Review Questions ............................................................................................................ 64
Module Nine: Dealing with the Dark side ..........................................................................................67
See It, Report It ....................................................................................................................................... 67
Bullying and Harassment ........................................................................................................................ 68
Trolling .................................................................................................................................................... 69
Shared Something You Shouldnt Have?................................................................................................. 70
Case Study............................................................................................................................................... 71
Module Nine: Review Questions ............................................................................................................. 72
Module Ten: Digital Etiquette (I) ......................................................................................................75
Respect and Tone.................................................................................................................................... 75
Speak Up, Not Out .................................................................................................................................. 76
Topics to Avoid........................................................................................................................................ 77
Keep Private Messages Private ............................................................................................................... 78
Case Study............................................................................................................................................... 79
Module Ten: Review Questions .............................................................................................................. 80
Module Eleven: Digital Etiquette (II) .................................................................................................83
Educate Yourself ..................................................................................................................................... 83
Information Processing ........................................................................................................................... 84
Internet Boldness .................................................................................................................................... 85
Permission to Share ................................................................................................................................ 86

Case Study............................................................................................................................................... 87
Module Eleven: Review Questions .......................................................................................................... 88
Module Twelve: Wrapping Up ..........................................................................................................91
Words from the Wise .............................................................................................................................. 91
Review of Parking Lot ............................................................................................................................. 91
Lessons Learned ...................................................................................................................................... 91
Completion of Action Plans and Evaluations .......................................................................................... 92