Case Study

Bunzl Distribution USA

PureSafety integral part of sophisticated distribution system where people come first.
Bunzl Distribution USA, Inc., supplies packaging materials, safety clothing and sanitation products to food processors, supermarkets, and other retail and wholesale operations. Based in St. Louis, Mo., it is the largest division of Bunzl plc, London, an international distribution and outsourcing group. Bunzl Distribution operates more than 100 warehouses that serve all 50 states and Puerto Rico, as well as Canada, the Caribbean and parts of Mexico. With more than 4,000 employees and 400,000-plus supply items, Bunzl is regarded as a leading supplier in North America. The companys long-term focus is on improving productivity, enhancing services and exploring new business opportunities.

Challenge
Success in commerce depends on the companys ability to expeditiously and safely distribute material and products regardless of location, trac patterns, weather or time of day. Consequently, Bunzl is highly motivated to minimize risk and eectively manage workforce health and safety. However, hazards in the external work environment are a challenge to navigate. Since its employees are a key to its success, Bunzl takes steps to protect them from injury. While much of the operation is automated and goods are transferred with forklifts, its still demanding work and fatigue is a risk factor, especially on second shift. Our employees have to be able to work productively and safely, said Denton Bruce, corporate environmental, health and safety (EHS) director. He noted that its essential for Bunzl to consistently provide safety training with course content that engages employees, is easy to retain and presented in their primary language in this case English, Spanish or French Canadian.

Solution
Bunzl is known for revolutionizing its industry by developing sophisticated marketing, procurement and logistics systems designed to lower the delivered cost of supplies. For example, it uses electronic data interchange transmissions and customized order guides to provide state-of-the-art service. In keeping with this trend, it selected UL Workplace Health and Safetys PureSafety solution as its online training and safety management solution. We view ourselves as world-class in all respects, including safety, said Bruce, who joined the company in 2007.

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Case Study

Solution Continued
PureSafety is an integral part of Bunzls EHS training and compliance program. For example, Bruce uses the software regularly to assign courses and track completion rates. The company particularly appreciates having access to eLearning content with considerable depth and breadth. Employees have the option of either completing courses and post-training exams online via a human resources kiosk or other available computer, or watching the course in a classroom with a small group and taking the exam on paper. Most employees are expected to complete at least three to four hours of training a year. Managers who are responsible for the safety of drivers and warehouse employees often are required to take additional courses. For example, employees hired in 2013 were required to complete the following UL Workplace Health and Safety courses:  Battery and Charger Safety  Bloodborne Pathogens  Fall Protection  Hazard Communication  Preventing Back Injuries; Cuts; Slips, Trips and Falls (3 Courses) Powered Industrial Truck Safety  Electrical Safety  Warehouse Safety

Safety is not just another flavor of the month. We make it part of our company culture. While we care about our employees well-being, we also know that it makes good business sense to provide a safe and clean work environment."

 Personal Protective Equipment

Results
Bunzl uses productivity metrics to monitor performance. The company expects and typically achieves a 100 percent course completion rate by the end of September each year. The company recognizes individual locations for accident-free years/hours and most-improved safety performance. The following data illustrate how Bunzls use of PureSafety, in combination with other initiatives, helps make a significant dierence. Since 2005, the company's:  Incident rate has declined by nearly 60 percent  Lost-time injury rate has declined by 65 percent Total l  ost workdays have decreased by about 70 percent  Workers' compensation costs have also decreased since 2005. We want to ensure that our employees can do their jobs productively, without injury risk, Bruce said. There are no robots to load, unload and deliver. Its all about the

people. We know they have a life outside of work and loved ones who depend on them, - Denton Bruce, Director, so we want to get them home safely. Environmental, Health and Safety Bunzl Distribution USA

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