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February 28, 2014 Marlene H. Dortch, Secretary Federal Communications Commission 445 12th Street, S. ., Suite ! "#$25 ashin%ton, D.C. 20554 &'# (lectronic Filin% )e* Certi+ication o+ C,-' Filin% (. Doc/et -o. 00"$0 F)-* 000$"1088"01 Form 422 Filer 'D* 815202 Dear Ms. Dortch* !ransmitted electronically, in accordance 3ith the Commission4s (n+orcement #d5isory 2014"02 6D# 14"1$87, and Section 04.20026e7 o+ the Commission4s )ules, is the certi+icate o+ com8liance and statement +or the year 3hich ended on December $1, 201$ +rom )ule )adio8hone Ser5ice, 'nc.
9ours truly,
February 28, 2014 (''(C,*)+' 3 !# C.-.R. . %!.2009 Sa/eguard0 re1uired /or u0e o/ cu02o3er proprie2ary ne24or5 in/or3a2ion.
6a7 !elecommunications carriers must im8lement a system by 3hich the status o+ a customerEs C,-' a88ro5al can be clearly established 8rior to the use o+ C,-'. 6b7 !elecommunications carriers must train their 8ersonnel as to 3hen they are and are not authori@ed to use C,-', and carriers must ha5e an e?8ress disci8linary 8rocess in 8lace. 6c7 #ll carriers shall maintain a record, electronically or in some other manner, o+ their o3n and their a++iliatesE sales and mar/etin% cam8ai%ns that use their customersE C,-'. #ll carriers shall maintain a record o+ all instances 3here C,-' 3as disclosed or 8ro5ided to third 8arties, or 3here third 8arties 3ere allo3ed access to C,-'. !he record must include a descri8tion o+ each cam8ai%n, the s8eci+ic C,-' that 3as used in the cam8ai%n, and 3hat 8roducts and ser5ices 3ere o++ered as a 8art o+ the cam8ai%n. Carriers shall retain the record +or a minimum o+ one year. 6d7 !elecommunications carriers must establish a su8er5isory re5ie3 8rocess re%ardin% carrier com8liance 3ith the rules in this sub8art +or outbound mar/etin% situations and maintain records o+ carrier com8liance +or a minimum 8eriod o+ one year. S8eci+ically, sales 8ersonnel must obtain su8er5isory a88ro5al o+ any 8ro8osed outbound mar/etin% re>uest +or customer a88ro5al. 6e7 # telecommunications carrier must ha5e an o++icer, as an a%ent o+ the carrier, si%n and +ile 3ith the Commission a com8liance certi+icate on an annual basis. !he o++icer must state in the certi+ication that he or she has 8ersonal /no3led%e that the com8any has established o8eratin% 8rocedures that are ade>uate to ensure com8liance 3ith the rules in this sub8art. !he carrier must 8ro5ide a statement accom8anyin% the certi+icate e?8lainin% ho3 its o8eratin% 8rocedures ensure that it is or is not in com8liance 3ith the rules in this sub8art. 'n addition, the carrier must include an e?8lanation o+ any actions ta/en a%ainst data bro/ers and a summary o+ all customer com8laints recei5ed in the 8ast year concernin% the unauthori@ed release o+ C,-'. !his +ilin% must be made annually 3ith the (n+orcement .ureau on or be+ore March 1 in (. Doc/et -o. 00"$0, +or data 8ertainin% to the 8re5ious calendar year. 6+7 Carriers must 8ro5ide 3ritten notice 3ithin +i5e business days to the Commission o+ any instance 3here the o8t"out mechanisms do not 3or/ 8ro8erly, to such a de%ree that consumersE inability to o8t"out is more than an anomaly. 617 !he notice shall be in the +orm o+ a letter, and shall include the carrierEs name, a descri8tion o+ the o8t"out mechanism6s7 used, the 8roblem6s7 e?8erienced, the remedy 8ro8osed and 3hen it 3ill beF3as im8lemented, 3hether the rele5ant state commission6s7 has been noti+ied and 3hether it has ta/en any action, a co8y o+ the notice 8ro5ided to customers, and contact in+ormation. 627 Such notice must be submitted e5en i+ the carrier o++ers other methods by 3hich consumers may o8t"out.