MANITOU SERVICES

A network of experts on your side

www.manitou.com

Manitou Network: experts on your side

1 400 dealerships
The MANITOU network covers more than 120 countries. In total there are more than 2,000 technicians specially trained in MANITOU technology, at your service from when you buy through to after-sales services.

The MANITOU Service Quality Charter

A tool designed to bring you satisfaction! Our network of dealers are committed to respecting the ManiTOU Service Quality charter and to provide and manage their client service. - Rapid attendance - Exact and efficient diagnosis - Best possible follow-up with the client

Services : all the answers!

Your MANITOU dealers guarentee to provide you with the complete range of service at every stage in the life of your machine. - Finance, machine rental - Maintenance contracts - Genuine spare parts - After-sales service - Fleet management - Used equipment

Manitou the materialhandling reference

Over 60 years of experience
The MANITOU group is worldwide. Its leadership in material handling is based on more than 60 years of experience!

Unique know-how
MANITOU keeps total control of the design, assembly and distribution of its products. This complete industrial know-how makes all the difference!

Multi-market expertise
Agriculture, Construction, Industry: MANITOU has created handling solutions (machinery, accessories, services) in these three major markets, while always respecting the specific needs of the machines users.

AGRICULTURE

CONSTRUCTION

INDUSTRY

MANITOU SPARE PARTS

Expertise at the service of your productivity

By entrusting the servicing of your machine to your dealer, you are assured that the parts fitted have been manufactured exactly according to the manufacturers standards. By systematically fitting authentic Manitou spare parts, you have the assurance that your machines performance will be realised for a long time.

In addition to these genuine parts, your network brings you expertise and service:

Expertise
- Provided by Manitou training - As part of the commitment of the service Quality charter

Service
Your dealer has access to a stock of more than 70,000 items, available in less than 24 hours in Europe (48 hours outside Europe).

FINANCING & RENTAL WITH MANITOU FINANCE

Why look elsewhere?
Buy or rent? Manitou Finance lets you choose the financial solution best suited to your business - credit, leasing, rental, full service rental.

Credit
Simple, made to measure: - Ownership of the machine at end of contract - Choice of duration - from 2 to 7 years and interest rate - Plan for seasonal payments

Leasing
Financing of the rental controlled and effective: - Choice of duration - 2 to 5 years - Ownership at the end of the contract - No advance payment of VAT

Rental
Adjustable and advantageous financing: - Choice of duration - 1 - 5 years - Possibility of including other services with the monthly payment (maintenance, warranty extension) - Investment capacity is maintained

Full-service rental
A fully inclusive financial rental contract: - Choice of duration: 1-5 years - Periodic maintenance - Repairs as required

Make life easier and save time, by entrusting your financial planning to your MANITOU dealer.

SERVICE AND MANAGEMENT CONTRACTS

Increase your competitivity, stay ahead
MANITOU maintenance contracts
3 levels of contract suited to your needs. You are sure to receive: - Equipment always working at its highest level. - A reduction in your repair costs as a result of regular checks. - Standardisation of services.

MANIPLUS warranty extension

With Maniplus you can extend your warranty for 12 or 24 months.

Easy Manager
A simple and flexible system of fleet management (with or without geolocation). Easy Manager gives you: - Real-time management of the equipment - Simple and optimal control of your work, and the maintenance schedules - The means of controlling and ensuring safety in the use of your machines

SECOND HAND EQUIPMENT WITH THE MANITOU NETWORK

With you to find the right machine
www.usedmanitou.com
The website for used equipment, which gives you access to quality machines inspected by competent engineers from a network of MANITOU dealers.

Four reference standards

Your dealer can offer you used machines in four references, depending on your needs and your budget: Reference Expert: Top quality equipment, appraised, checked and reconditioned, guaranteed 12 months. Reference Pro+: Appraised, checked, guaranteed for 3 - 6 months. Reference Pro: Appraised, checked, guaranteed up to 3 months. Reference One: Equipment selected by your dealer.

Your MANITOU dealer:

Head office B.P. 249 - 430 rue de lAubinire - 44158 Ancenis Cedex - France Tel: 00 33 (0)2 40 09 10 11 - Fax: 00 33 (0)2 40 09 10 97 www.manitou.com

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