KPI formula -Ericsson Network Wide KPI's (NBH) 1 2 3 4 5 Target FORMULAE - ERICSSON 100 * CNROCNT / (CNROCNT + RAACCFA)

Random Access Success Rate % >=98 SDCCH Blocking %

<=0.5 100 * CCONGS / CCALLS <=12 sec 100 * CTCONGS / (PERLEN*60)

SDCCH Time Congestion/Cell

SDCCH Drop % <=1.2 100 * (CNDROP - CNRELCONG) / CMESTAB TCH Blocking % <=1 100 * (CNRELCONG + TFNRELCONG + THNRELCONG) / TASSALL

6 TCH Time Congestion/Cell <=50 sec Cells with Full Rate only: 100 * TFTCONGS / (PERLEN*60) Cells with Half Rate: 100 * THTCONGS / (PERLEN*60) 7 8 9 TCH Assignment Success Rate % >=97 TCH Drop % <=2 100 * TCASSALL / TASSALL

100 * TNDROP / TCASSALL >=95 100 * HOVERSUC / HOVERCNT

Handover Success Rate %

Network Wide KPI's (24 hrs) 10 Avg SDCCH Congestion/cell <=50 sec 100 * CTCONGS / (PERLEN*60)

11 Avg TCH Congestion/cell <=200 sec Cells with Full Rate only: 100 * TFTCONGS / (PERLEN*60) Cells with Half Rate: 100 * THTCONGS / (PERLEN*60) 12 Network Availability (Radio)% >=99.90 100 * (No of days * 24 * 60 * Total No of Cells Summation of Downtime in minutes of Cells) / (No of days * 24 * 60 * Total No of Cells) Cell Wise KPI % (Cell Busy Hour) 13 14 15 16 Random Access Success Rate >95% SDCCH Blocking <=1% >90 SDCCH Congestion <=30 sec SDCCH Drop <=2.5% >90 >90 >90 100 * CNROCNT / (CNROCNT + RAACCFA)

100 * CCONGS / CCALLS >90 100 * CTCONGS / (PERLEN*60)

100 * (CNDROP - CNRELCONG) / CMESTAB 100 * (CNRELCONG + TFNRELCONG + THNRELCONG) /

17 TCH Blocking <=3% TASSALL

18 TCH Congestion <=100 sec >90 Cells with Full Rate only: 100 * TFTCONGS / (PERLEN*60) Cells with Half Rate: 100 * THTCONGS / (PERLEN*60) 19 TCH Assignment Success Rate >=95% >90 100 * TCASSALL / TASSALL

20 TCH Drop <=3% >90 100 * TNDROP / ((TCASSALL + (SUMIHOSUCC - SUMIABSUCC SUMIAWSUCC) - (SUMOHOSUCC - SUMOABSUCC - SUMOAWSUCC) + (SUMEIHOSUCC SUMEIABSUCC - SUMEIAWSUCC) - (SUMEOHOSUCC - SUMEOABSUCC - SUMEOAWSUCC)) 21 Handover Success Rate >94% (SUMOHOATT + SUMEOHATT) Voice Quality 22.0 % of cells having SQI samples between 16-30 >90% or RxQual sub between(0-5)>95% 90% of cells having percentage of Good samples>90% >90 >90 100 * (SUMOHSUCC + SUMEOHSUCC) /

Switch KPI's 23.0 Peak Processor Load (MSCs/BSCs) % available in object type LOAS) 24.0 <=80 ACCLOAD/NSCAN (These counters are

Switch BHCA Utilization (during Switch NBH)

<=80

100*( BHCA/SwitchBHCA Capacity)

25.0 Paging Success Rate (24 hrs) % >=90 NLAPAG1TOT 26.0 Location Update Success Rate (24 hrs) %

100 * (NLAPAG1RESUCC + NLAPAG2RESUCC) /

>=95

100 * NLALOCSUCC / NLALOCTOT

27.0 Successful Call Rate (24 Hrs) % >=95 NTOBEFA + NBOUT + NBBUSY) / NCALLS

(NBANS + NABEFA1 + NABEFA2 + NCAWNOA +

28.0 Network Availability (Switch/IN)% >99.99 100 * (No of days * 24 * 60 * Total No of Nodes Summation of Downtime in minutes of Nodes) / (No of days * 24 * 60 * Total No of Nodes) Where: Nodes are GMSCs, MSCs, SCPs, SDPs Data KPI's 29 Core Network Availability % >99.99 100 * (No of days * 24 * 60 * Total No of Nodes Summation of Downtime in minutes of Nodes) / (No of days * 24 * 60 * Total No of Nodes) Where: Nodes are GGSNs, SGSNs 30 Attach Success Rate excluding Unregistered Subs. % >=99 100 * [1 ((gprsMmSgsnUnsuccAttReq - gprsMmSgsnUnsuccAttReqCC7/8/14) / gprsMmSgsnAttReq)] 31 PDP context activation success rate (Only NW Cause codes) % >=99 100 * gprsSmSgsnSuccActivations / (gprsSmSgsnSuccActivations + gprsSmSgsnUnsuccActivations) GPRS KPIs 32 Round trip time <=700 ms the MS PING SIZE - 32BYTE 33 34 Ping either a DNS server or an external Internet server by

Average UL throughput per TBF >=12 kbps Average DL throughput per TBF >=25 kbps

ULBGGTHR / ULBGGDATA DLBGGTHR / DLBGGDATA

EDGE KPIs 35 Round trip time <=300 ms Ping either a DNS server or an external Internet server by the MS PING SIZE - 32BYTE using Release 4 EDGE handset or Release 4 Data Card 36 37 Average UL throughput per TBF >=20 kbps Average DL throughput per TBF >=45 kbps ULBGEGTHR / ULBGEGDATA DLBGEGTHR / DLBGEGDATA