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Week 1 Unit 1: BI Introduction and Overview

SAPs Strategic Focus on Business Intelligence

Core
Core for innovation Complete BI suite Continued leadership

Creative
Use by IT and departments Fast time to value Connection to the enterprise

Mobile
First experience for BI Content to point of impact Expansion to untapped users

Extreme
Big data Real time Predictive

Social
Ability to capture the decision Information in context Ability to leverage the network

Innovation without disruption

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BI Platform
Professional Grade

Mobile Devices

Browsers

On Demand Services

Embedded Content

MS Office

Enterprise Portals

Agile Visualization

Dashboards and Apps


Business Intelligence Platform

Reporting

Universe Semantic Layer

SAP HANA Platform Oracle, IBM DB2, SAP Business Suite SAP NetWeaver BW Microsoft SQL Server Oracle E-Business SuiteTeraData and other relational data PeopleSoft Other data warehouses sources JD Edwards

ERP

EDW

MS Excel

Unstructured data in Social Media and Hadoop

Essbase Microsoft AS Oracle OLAP

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SAP Business Intelligence


One Suite for All Insight
Build Engaging Experiences
Deliver engaging information to users where they need it Track key performance indicators and summary data Build custom experiences so users get what they need quickly

Dashboards and Apps Self-service Reporting

Discover. Predict. Create.


Discover areas to optimize your business Adapt data to business needs Tell your story with beautiful visualizations

Distribute Information
Securely distribute information across your organization Answer related questions by interacting with pre-defined reports Build printable reports for operational efficiency

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Appendix

Self-service
Discover. Predict. Create.
Agility for business analysts and business users
Discover trends, outliers and areas of interest in your business Adapt to business scenarios by combining, manipulating, and enriching data Tell your story with self-service visualizations and analytics Forecast and predict future outcomes

Portfolio
Lumira* Explorer* Analysis* Predictive Analysis*

* SAP Lumira, SAP BusinessObjects Explorer; SAP BusinessObjects Analysis; SAP Predictive Analysis 2013 SAP AG. All rights reserved.

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SAP Lumira
to unleash business analyst creativity
Provides the freedom to understand your data, personalize it, and create beautiful content

Overview
Download and install on your desktop in less than 5 minutes Insight from many data sources Combine, manipulate and enrich data to apply it to your business scenarios Self-service visualizations and analytics to tell your story Optimized for SAP HANA for real-time on detailed data

Key Benefits
Easy to use and quick to install. Get real-time answers on any volume of data Connect, access and visualize data without a single line of code
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SAP BusinessObjects Explorer


for business users to quickly access information on their own
Provide business users with a simple experience to independently ask and answer business questions on the fly Overview
Quickly and easily explore your data using search Easily visualize your data Geographic and Time awareness Build simple, interactive views (Exploration views) Mobile ready

Key Benefits
Empower casual users to experience self-serve data discovery Discover critical answers over the Web or on device Improve adoption with intuitive behavior for date, time, and geographical dimensions Create user-defined dashboards more easily without dependency on IT or training
2013 SAP AG. All rights reserved.

Public

SAP BusinessObjects Analysis


for OLAP analysis
Provide Business Analysts with the ability to analyze OLAP data in both Excel and over the Web Overview
Recommended for OLAP analysis scenarios (multidimensional analysis) Quickly leverage your existing SAP investments with support for BW and HANA High productivity for analysts through both Web and Excel based interfaces Premium alternative for BEx customers

Key Benefits
Access, slide, and pivot cubes in SAP NetWeaver BW and SAP HANA Access non-SAP data in Microsoft Analysis Services Share analysis workspaces with SAP Crystal Reports and SAP BusinessObjects Web Intelligence

2013 SAP AG. All rights reserved.

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Predictive Analysis
to gain an extremely deep understanding of your business
Provide Business Analysts with sophisticated algorithms to take the next step in understanding their business and modeling outcomes. Overview
Perform statistical analysis on your data to understand trends and detect outliers in your business Build models and apply to scenarios to forecast potential future outcomes Breadth of connectivity to access almost any data Optimized for SAP HANA to support huge data volumes and in-memory processing

Key Benefits
Ease of use for the data analyst Visualizations right where youd expect them. Integration: ability to share insights with other BI tools No need to extract terabytes of data from SAP HANA to perform predictive analytics
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Dashboards and Apps


Build Engaging Experiences
Build engaging, visual dashboards
Powerful environment to build interactive and visually appealing analytics Rich set of controls: buttons, list boxes, drop-down, crosstabs, charts Use custom code to extend and build workflows

Portfolio
Design Studio* Dashboards (aka Xcelsius)*

* SAP BusinessObjects Design Studio; SAP BusinessObjects Dashboards 2013 SAP AG. All rights reserved.

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Design Studio
for building analytic applications on BW and HANA
Provides a development environment that contains a broad library of controls and visualizations to build analytic applications on BW and HANA Overview
Modern development environment and HTML5 runtime Native BW and HANA support Growing library of controls Recommended for BW customers (especially those with BEx WAD investments)

Key Benefits
Develop analytic applications for use on the Web or mobile devices Allow users to interact with data easily in highly customizable interfaces Fully leverage your existing investments in SAP NetWeaver BW and SAP HANA

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SAP BusinessObjects Dashboards


for building custom dashboards on any data
Provides a rich set of visualizations and controls to build highly interactive dashboards on third-party data sources Overview
Build rich, interactive dashboards and visualizations Broad visualization library to support KPIs and executive dashboards Leverage enterprise BI infrastructure with support for the semantic layer Recommended for use on 3rd party data sources

Key Benefits
Monitor key performance indicators Perform what-if scenario analysis Consume dashboards over the Web or embedded in Microsoft PowerPoint or Adobe PDF documents Use consistent data access with other BI solutions Take action on the insights in the dashboard
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Reporting
Share Information
High productivity design for report designers
Quickly build formatted reports on any data source Securely distribute reports both internally and externally Minimize IT support costs by empowering end users to easily create and modify their own reports Enhance custom applications with embedded reports

Portfolio
Web Intelligence* Crystal Reports*

* SAP BusinessObjects Web Intelligence; SAP Crystal Reports 2013 SAP AG. All rights reserved.

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SAP BusinessObjects Web Intelligence


for self-service query and reporting
Quickly build ad-hoc queries and reports without a knowledge of SQL or the underlying data structure Overview
Market-leading self service reporting solution for rapid report creation Support for multi-source semantic layer to bring together different sources of information without having to know the DB structure or SQL Content accessible from anywhere: Mobile, Web, Desktop

Key Benefits
Quick, self-service answers to unpredictable questions. Universe semantic layer makes it easy for business users to access data. Secure sharing of interactive reports Online and offline access Ability to combine corporate data with local spreadsheets

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SAP Crystal Reports


for formatted reports
Build pixel-perfect formatted reports for printing and operational reporting

Overview
Access nearly any data source directly Build reports that look exactly the way you want through pixel-perfect positioning, layout and templates Powerful API to embed reports into applications Optimized for high-volume reporting and publishing

Key Benefits
Convert data into formatted, easy-to-read reports Schedule, secure, and share in any format. Add formatted reporting to custom applications with modern Web APIs and standards Take action from within your reports for closed-loop operational reporting

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Mobilizing the SAP BusinessObjects BI Suite

Analyze Discover Visualize

Report

Collaborate

Predict

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SAP BI Mobile
Mobilizing the SAP BusinessObjects BI Suite
Mobilize Crystal Reports, Web Intelligence, Dashboards (Xcelsius/Design Studio) and Exploration Content Overview
Make informed decisions with instant access to personalized information Ensure secure access to information across a range of devices Receive alerts on critical events

Key Benefits
Access SAP BusinessObjects Explorer for both iPhone and iPad Analytics and GPS technology via Google Maps Visual map overlay on point-of-interest data Data overlay through on-device camera visuals Mobilize Dashboards (aka Xcelsius and Design Studio Models) to Mobile Devices

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SAP BusinessObjects Explorer On Mobile Explore Your Business at the Speed of Thought
Self-service, simple and fast Smart search and explore Augmented reality and locationbased analytics Share insights with SAP Lumira Access and explore big data Now in the same app of Mobile BI (version 5)
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Discovery and Analysis


Discover. Predict. Create.
Agility for business analysts and business users
Discover trends, outliers and areas of interest in your business Adapt to business scenarios by combining, manipulating, and enriching data Tell your story with self-service visualizations and analytics Forecast and predict future outcomes Visual Intelligence (Lumira) Explorer Analysis Predictive Analysis*

Portfolio

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Visual Intelligence (Lumira)


to unleash business analyst creativity
Provides the freedom to understand your data, personalize it, and create beautiful content

Overview
Download and install on your desktop in less than 5 minutes Insight from many data sources Combine, manipulate and enrich data to apply it to your business scenarios Self-service visualizations and analytics to tell your story Optimized for SAP HANA for real-time on detailed data

Key Benefits
Easy to use and quick to install. Get real-time answers on any volume of data Connect, access and visualize data without a single line of code
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Visual Intelligence (Lumira) Key Benefits


Near-instant value for business user Ability to access and manipulate heterogeneous data sources High performance on big data Powerful visualizations for interactive analysis No IT or developer dependency and no scripting required Ability to leverage existing investments in SAP HANA or SAP BO Business Intelligence

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Visual Intelligence (Lumira)


Interactive Charts

Create trellis charts with simple drag-drop

In place filtering within charts

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Visual Intelligence (Lumira)


On the Fly Forecast and Regression

Apply quick forecast and regression algorithms on your data

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SAP BusinessObjects Explorer


for business users to quickly access information on their own
Provide business users with a simple experience to independently ask and answer business questions on the fly Overview
Quickly and easily explore your data using search Easily visualize your data Geographic and Time awareness Build simple, interactive views (Exploration views) Mobile ready

Key Benefits
Empower casual users to experience self-serve data discovery Discover critical answers over the Web or on device Improve adoption with intuitive behavior for date, time, and geographical dimensions Create user-defined dashboards more easily without dependency on IT or training
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SAP BusinessObjects Explorer Overview Everyone is using Search


Use familiar key-word search to find business information
Answers on-the-fly and investigative questions
Use keyword search

Searches directly on pre-indexed data or directly on HANA


No previous reports or metrics need exist Provides fast search and exploration

Results ranked by data relevance

Searches across all data sources


Any universe accessible source Any Accelerator accessible source

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SAP BusinessObjects Explorer Overview No data model knowledge required


Faceted navigation

Best chart type auto generated


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SAP BusinessObjects Analysis


for OLAP analysis
Provide Business Analysts with the ability to analyze OLAP data in both Excel and over the Web Overview
Recommended for OLAP analysis scenarios (multidimensional analysis) Quickly leverage your existing SAP investments with support for BW and HANA High productivity for analysts through both Web and Excel based interfaces Premium alternative for BEx customers

Key Benefits
Access, slide, and pivot cubes in SAP NetWeaver BW and SAP HANA Access non-SAP data in Microsoft Analysis Services Share analysis workspaces with SAP Crystal Reports and SAP BusinessObjects Web Intelligence

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SAP BusinessObjects Analysis, edition for OLAP


Product description
Analysis, edition for OLAP is a self-service, multidimensional analysis tool for business analysts in mid to large enterprises who want to quickly answer their complex questions. It is the go-to analysis tool for BW & HANA customers and also caters for selected 3rd party OLAP providers.
Analyze your data
Highly interactive Powerful visualizations User defined calculations Native online connectivity to OLAP sources

Multiple sources in one workspace


SAP NetWeaver BW SAP HANA SAP EPM providers: SAP BusinessObjects Planning and Consolidation, SAP BusinessObjects Profitability and Cost Management, SAP BusinessObjects Financial Consolidation Microsoft SSAS Teradata Oracle OLAP & Oracle Essbase

Integrated with BI suite


Interoperability with Design Studio, Web Intelligence and Crystal Reports

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SAP BusinessObjects Analysis, Edition for OLAP


The best web client for SAP BW and SAP HANA

Few simple clicks to fast business insights

Pervasive webbased analysis Interoperate with Design Studio, WebI and Crystal Reports
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Modern look-and-feel with intuitive drag-and-drop

SAP BW, HANA, EPM, Teradata, ORACLE Essbase, ORACLE OLAP and Microsoft Analysis Services
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Simpler and More Intuitive User Experience for Fast Business Insights

Modern and familiar Microsoft Office user experience Few simple clicks to fast business insights

Simplified drag-&drop to filter, and slice-&-dice


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More Powerful with Live Presentations

Live analyses embedded into PowerPoint presentations


Export current analysis from Excel Insert BEx query results directly Analysis embedded as live object

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Overview SAP BusinessObjects Analysis

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Predictive Analysis
to gain an extremely deep understanding of your business
Provide Business Analysts with sophisticated algorithms to take the next step in understanding their business and modeling outcomes. Overview
Perform statistical analysis on your data to understand trends and detect outliers in your business Build models and apply to scenarios to forecast potential future outcomes Breadth of connectivity to access almost any data Optimized for SAP HANA to support huge data volumes and in-memory processing

Key Benefits
Ease of use for the data analyst Visualizations right where youd expect them. Integration: ability to share insights with other BI tools No need to extract terabytes of data from SAP HANA to perform predictive analytics
2013 SAP AG. All rights reserved.

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Dashboards and Apps


Build Engaging Experiences
Build engaging, visual dashboards
Powerful environment to build interactive and visually appealing analytics Rich set of controls: buttons, list boxes, drop-down, crosstabs, charts Use custom code to extend and build workflows

Portfolio
Design Studio Dashboards (aka Xcelsius)

2013 SAP AG. All rights reserved.

Public

35

Design Studio
for building analytic applications on BW and HANA
Provides a development environment that contains a broad library of controls and visualizations to build analytic applications on BW and HANA Overview
Modern development environment and HTML5 runtime Native BW and HANA support Growing library of controls Recommended for BW customers (especially those with BEx WAD investments)

Key Benefits
Develop analytic applications for use on the Web or mobile devices Allow users to interact with data easily in highly customizable interfaces Fully leverage your existing investments in SAP NetWeaver BW and SAP HANA

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SAP BusinessObjects Design Studio


Powerful analytical & planning apps on SAP BW and HANA PREVIEW
Direct Access to BW and HANA via BICS

Eclipse-based application design environment

iPad Apps

Premium alternative to BEx WAD


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State of the art rendering: HTML5


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SAP BusinessObjects Dashboards


for building custom dashboards on any data
Provides a rich set of visualizations and controls to build highly interactive dashboards on third-party data sources Overview
Build rich, interactive dashboards and visualizations Broad visualization library to support KPIs and executive dashboards Leverage enterprise BI infrastructure with support for the semantic layer Recommended for use on 3rd party data sources

Key Benefits
Monitor key performance indicators Perform what-if scenario analysis Consume dashboards over the Web or embedded in Microsoft PowerPoint or Adobe PDF documents Use consistent data access with other BI solutions Take action on the insights in the dashboard
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Today: Two Experiences to Cover Customer Needs

SAP BusinessObjects Dashboards Visually compelling dashboards across multiple sources and kinds of data

SAP BusinessObjects Design Studio BI applications and guided analysis on top of multi-dimensional data

In the Future, one single Dashboard Application


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SAP BusinessObjects Dashboarding Strategy


What does this mean for existing customers in 2013 ?

Current use of Bex Web Application Designer

Current use of SAP BusinessObjects Dashbords (former Xcelsius)

SAP BW only

Multi-Source, Non-SAP BW

Use SAP BusinessObjects Design Studio as primary tool for creating dashboards and applications, both on the web and on device

Consider building new dashboards in SAP BusinessObjects Design Studio

Continue with SAP BusinessObjects Dashboards and leverage the upcoming HTML5 functionality for on-device dashboards

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Reporting
Share Information
High productivity design for report designers
Quickly build formatted reports on any data source Securely distribute reports both internally and externally Minimize IT support costs by empowering end users to easily create and modify their own reports Enhance custom applications with embedded reports

Portfolio
Web Intelligence Crystal Reports Crystal Reports for Enterprise

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SAP BusinessObjects Web Intelligence


for self-service query and reporting
Quickly build ad-hoc queries and reports without a knowledge of SQL or the underlying data structure Overview
Market-leading self service reporting solution for rapid report creation Support for multi-source semantic layer to bring together different sources of information without having to know the DB structure or SQL Content accessible from anywhere: Mobile, Web, Desktop

Key Benefits
Quick, self-service answers to unpredictable questions. Universe semantic layer makes it easy for business users to access data. Secure sharing of interactive reports Online and offline access Ability to combine corporate data with local spreadsheets

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SAP BusinessObjects Web Intelligence


Productivity Improvements

Harmonized User Experience


Office-style Ribbon Toolbar Minimal-to-no training required

Improved Interactivity & Analysis Workflows


Streamlined guided analysis - answers to most common questions are a click away Content copy & paste b/w docs and into MS Office Data manager for browsing query results on the fly New User Experience for slicing/dicing & what-if Relieve IT & power users from most common requests to personalize reports

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SAP BusinessObjects Web Intelligence


Data Manager

Provide business users a quick way to understand the data behind simple reports Enable power users to gain a deep understanding of multiple data sources Provide Desktop Intelligence users with another superior user experience

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SAP BusinessObjects Web Intelligence


Dimensional Query Panel

Hierarchies displayed in single column with controls to expand levels

Dimensional concepts integrated into rich reporting model

New formula functions for formatting and calculation control over hierarchical data

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SAP Crystal Reports


for formatted reports
Build pixel-perfect formatted reports for printing and operational reporting

Overview
Access nearly any data source directly Build reports that look exactly the way you want through pixel-perfect positioning, layout and templates Powerful API to embed reports into applications Optimized for high-volume reporting and publishing

Key Benefits
Convert data into formatted, easy-to-read reports Schedule, secure, and share in any format. Add formatted reporting to custom applications with modern Web APIs and standards Take action from within your reports for closed-loop operational reporting

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SAP Crystal Reports for Enterprise


for formatted reports
Create Stunning Documents faster than ever before

Overview
Easy-to-use, new design environment for novice and professional designers Create simple reports to represent complex data within a few minutes Streamlined experience across the suite

Key Benefits
Leverages improve suite wide connection to SAP NetWeaver BW Direct connectivity to SAP BEx Queries using the BICS connectivity Connectivity to SAP ERP via Universes with Feature Pack 03 Multi-lingual capabilities via SAP BusinessObjects Translation Manager
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SAP Crystal Reports in BI 4.0


With the release of SAP BusinessObjects Business Intelligence (BI) 4.0 , there will be two versions of Crystal Reports available for use with the BI Platform.

SAP Crystal Reports for enterprise

SAP Crystal Reports 2011

Major update & re-design of the Crystal Reports Designer and associated processing servers Focus on the needs of the Large Enterprise & customers with SAP deployments Provides the foundation for all future releases of Crystal Reports

Incremental update to CR 2008 with a few new features Focused on serving the needs of standalone customers (Partners and Volume customers) Continue to deliver existing functionality with no regressions

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Crystal Reports for Enterprise vs Crystal Reports 2011


Data Connectivity
Differences about Data Connectivity

Crystal Reports 2011


Improved Direct Access to SAP BW Query via MDX Migration path for existing BW Query Crystal Reports 2008 reports Set database location to Crystal Reports 2011 BW MDX Driver

Crystal Reports for Enterprise


SAP BusinessObjects 4.0 suite consistent Data Access to SAP BW Access SAP NetWeaver BW via dimensional universes Direct Access to BEx Queries via transient universes (BICS) Access SAP ERP via universes

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SAP BI Mobile Mobilize Crystal Reports and Web Intelligence Content


Make informed decisions with instant access to personalized information Leverage existing BI investments & skills to quickly reach mobile users Ensure secure access to information across a range of devices Receive alerts on critical events Investigate problems and opportunities Take immediate action

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SAP BusinessObjects Explorer On Mobile Explore Your Business at the Speed of Thought
Self-service, simple and fast Smart search and explore Augmented reality and locationbased analytics Share insights with SAP Lumira Access and explore big data Now in the same app of BO Mobile (version 5)
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Exercises

Exercises: Scenarios

1.

Imagine that you work for the FAA and want to track all the flights in the US by count, hour, busiest airport etc. The dataset that is available to you is from the year 2011, for Quarter 1 Now imagine that youre a business user at the FAA and you have access to flight and passenger data for the San Francisco Airport available to you in csv format. You want to analyze on this data and perform selfanalysis

2.

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Exercises: Scenario

Entry point to monitor key performance indicators Need: interactive dashboard and visualizations Build ad-hoc queries and reports without knowledge of SQL or the underlying data structure Need: quick, self-service answers

Dashboards and Apps

Reporting

Easily visualize your data Need: self-serve data discovery

Discovery and Analysis

Self-service visualizations and analytics Need: get real-time answers, freedom to understand the data, and personalize it

Discovery and Analysis

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Exercises: Scenario 1

Imagine that you work for the FAA and want to track all the flights in the US by count, hour, busiest airport etc. The dataset that is available to you is from the year 2011, for Quarter 1

Dashboards and Apps

Dashboards

Reporting

Web Intelligence

Discovery and Analysis

Explorer

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Exercises: Scenario 2

1.

Now imagine that youre a business user at the FAA and you have access to flight and passenger data for the San Francisco Airport available to you in csv format. You want to analyze on this data and perform self-analysis

Discovery and Analysis

Visual Intelligence

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Thank you

Contact information: open@sap.com

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No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP AG and its affiliated companies ("SAP Group") for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Please see http://www.sap.com/corporate-en/legal/copyright/index.epx#trademark for additional trademark information and notices.

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Week 1 Unit 2: Whats New in BI4.1


October 2013

SAP BusinessObjects BI 4.1 Whats different about this release?

4.1
First point release of SAPs market leading Business Intelligence Suite Focus on quality and innovation deserving of a professional grade BI platform Core stability and capability improvements from new innovations to incremental product advances from 4.0 to reintroduced features from XI3 All existing XI R2 and XI3 customers can migrate to this newest platform of SAPs BI Suite

New capabilities around selfservice, dashboarding and mobile BI

Support of both net new and updated platforms

2013 SAP AG. All rights reserved.

BI platform
Core BI platform BILaunchPad and BI Workspaces Semantic Layer

BI 4.1 Suite Install Packages (Platform and Clients)


BI 4.1 SP1 (GA) is available both as a Full-install & Update install
Full install: can be used for new installs, or side-by-side installation Update install: can be applied on existing 4.x environments

Existing deployments:

In-place upgrade scenarios for XI R2 or XI R3 -> Full install package Update scenarios , increment from XI 4.x -> Update install package

Separate Environments
Install BI 4.1 [Full install package] on a separate server Use Upgrade Management tool to upgrade content to BI 4.1

Side-by-Side Install
BI 4.1 [Full install package] can be installed on the BOEXIR2 SP2 or BOE3.x Server, provided: Server OS is 64-bit, and Meets BI 4.1 install prerequisites

NOTE: There is a direct upgrade path for upgrading content from XIR2 SP2 and XI 3.1 to 4.1 using UMT.

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SAP BusinessObjects BI platform


Core BI platform
System Configuration Wizard
Simple workflow to accomplish initial server configuration of the BI system Command line facility to enable programmatic configuration

Single sign-on to HANA


Enable single sign-on from BI client tools to HANA via SAML

Supportability
Trigger Java-server thread dumps from Solution Manager Improved visibility to server status, and Error messaging.

Upgrade Management Tool enhancements


Enhanced service dependency checking prior to upgrade Simplified process to migrate 3rd party authentication type (AD, LDAP, SAP) users, eliminating the need to remap user groups on target system

RESTful Web services


SSO with AD or Trusted authentication JSON format support

CMS DB Migration Wizard


Migrate your system database to Sybase ASE as part of 4.1 upgrade

Multitenancy
Recording tenant ID in auditing data Ability to restrict concurrent logon session per tenant Multitenant provisioning tool enhancement to support unx universe
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BI LaunchPad and Workspaces

SAP BusinessObjects BI platform


Self-service access using BI Launch Pad (inc. BI Workspaces)
Make better decisions as a team by sharing opinions and information about BI content Collaboration enhancements
Ability to collaborate on document instance Ability to collaborate while viewing BI document in the viewer New security right to manage who can collaborate on the BI content Collaboration service powered by SAP StreamWorks or SAP Jam

Document upload workflow enhancement


Ability to replace existing document when uploading 3rd party documents

BI Workspaces Streamlined information consumption by centralizing and personalizing regularly accessed information and analytics needed for daily work activities
Adding support for background image and/or color Adding support for Explorer documents

2013 SAP AG. All rights reserved.

Right-to-Left Support
SAP BusinessObjects BI platform and SAP BusinessObjects client tools

SAP BusinessObjects Web Intelligence SAP BusinessObjects Analysis, edition for OLAP SAP BusinessObjects Crystal Reports Enterprise & Crystal Reports 2013 HTML mode
o Mirrored user interface o Bi-directional text support o Right-to-left rendering

BI Launch pad BI Workspaces View mode


o Mirrored user interface o Bi-directional text support

SAP BusinessObjects BI Mobile


o Right-to-left support within the current iOS framework o Right-to-left objects rendered right to left

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Semantic Layer

SAP BusinessObjects BI platform


Semantic Layer
Enhanced support for SAP data sources
Performance improvement for design-time experience when reporting on top of SAP BW in Crystal Reports Enterprise & Web Intelligence (SAP BW 7.30 SP10 / 7.31 SP08 required) Direct access to HANA views (transient MDX universe: Crystal Reports for Enterprise only) Consume HANA features (variables, input parameters, hierarchies, units of measures) Automatic generation of universe for HANA views, with dynamic choice of the best view at runtime Improved access to ERP (optional parameters and enhanced automatic universe generation) Migration of UNX from RDBMS to HANA.

New agnostic sources


Teradata 14, Oracle Exadata, Hadoop on Amazon EMR, oData, XML, Web Services

Information Design Tool (IDT) improvements


Data federation in IDT: support for Federated tables Improved user experience (+ Universe Wizard)

Semantic layer SDKs


Extended version of the SL authoring SDK (includes universe creation)

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SAP BusinessObjects Crystal Reports for Enterprise

SAP BusinessObjects Crystal Reports for Enterprise


Data Sources
Enhanced performance and reliability is provided in BI 4.1 when accessing BEx queries through Crystal Reports Enhanced SAP BW integration
Persist variable values in query panel and consume in HTML viewer Level selection for BW Hierarchy Variable Level selection based on relative depth for BW Hierarchy Variable Variable selection before query panel display Toggle between technical name vs. member caption for BW variables

Enhanced SAP ECC support


Support SAP ECCs optional parameters with no default value when access through an authored universe

Enhanced SAP HANA support


Authored relational universe Direct OLAP access to Analytic and Calculated views including hierarchies and variables Direct access through JDBC and ODBC Support for JDBC SSL

Authored universe support for XML and OData

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SAP BusinessObjects Crystal Reports for Enterprise


Streamline Report Design
Introducing more efficient workflows and features focused on reducing time to create and format reports Freehand SQL command object
Customize the SQL to optimize the query to relational data sources

Verify database options


Ensure the report query reflects the modifications to the underlying data source

Other enhancements
Chunking list of values in HTML viewer Default view action in BI launch pad

OEM/Developer
Allow application developers to use OpenDoc API with very long URL Support for OpenDoc POST request

2013 SAP AG. All rights reserved.

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SAP BusinessObjects Web Intelligence

SAP BusinessObjects Web Intelligence


Core enhancement
Enhanced user experience in reporting capabilities Freeze Header
Keep table rows or columns visible while scrolling User defined number of first rows or columns to freeze

Custom color palettes and color assignment


Creation and edition of custom palettes to manage chart coloring Color assignment improvements

Measure delegation
Auto-refresh option at server & document level Reduce #unavailable by delegating measure calculation when given against a simple formula

Merged Objects
Can add/remove object to a merged object Allow merged objects with hierarchy

Usability enhancements
Report header/footer properties re-organization Fold/unfold on table in reading mode in HTML List of value (LOV) selector in formula editor Single query execution in query panel
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SAP BusinessObjects Web Intelligence


Data source support enhancements
Enhanced SAP BW integration
Level selection for BW Hierarchy Node Variable Level selection based on relative depth for BW Hierarchy Variable Variable selection before query panel display

Enhancements for other universes sources


Support ERP optional parameters with no default value OLAP connection overload Query stripping extended to HANA and RDBMS

UI customization
Personalized Web Intelligence clients Customization per user group in CMC Customization of UI elements and actions

RESTful Web services additional APIs


Document consumption workflows Data sources and data providers workflows Document authoring workflows Scheduling workflows
See https://scn.sap.com/docs/DOC-43488 for more details on whats new in Web Intelligence 4.1.
2013 SAP AG. All rights reserved. 16

SAP BusinessObjects Explorer

SAP BusinessObjects Explorer


Enhancements
Free Facets
Option to enable Optimization for an Information space Opens directly into instantaneous exploration.

Real Time Datasources (HANA)


Timestamp information now shown User can refresh a real-time update

2013 SAP AG. All rights reserved.

18

SAP BusinessObjects Explorer


Tool for Manage Space Administrator: change data source

Support for creating Information Space on top of both universes UNV + UNX Change Datasource:
Change the original datasource to a production or another more up-to-date datasource Keep your Information Space definition Maintains all eViews dependent on your Information Space

2013 SAP AG. All rights reserved.

19

SAP BusinessObjects Dashboards

SAP BusinessObjects Dashboards


Download online dashboards for offline sharing on desktop
Offline support for flash dashboards In Designer, turn on offline support by checking "Allow This Dashboard to be Used Offline" During runtime, right click on Dashboards, and click "Download dashboard with current data to local"

2013 SAP AG. All rights reserved.

21

SAP BusinessObjects Dashboards


Accessibility
Support assistive technology Run dashboard (flash) and navigation among controls with keyboard Keyboard navigation can be made among below components
Buttons (Query Refresh /Connection Refresh/Push/Toggle/URL/Print/Reset) Combo box Scorecard Text input

2013 SAP AG. All rights reserved.

22

SAP BusinessObjects Analysis, edition for OLAP

SAP BusinessObjects Analysis, edition for OLAP


Enhanced SAP BW integration
Enhanced Prompt Dialog to allow easy processing of large numbers of prompts Added support for consuming and creating SAP BW variants Prompt Merging Manual entry of Prompt Values Report-Report Interface Visualize Conditional Formatting defined in the BEx Query Enhanced Conditional Formatting options Enhanced OpenDocument with support for passing in SAP BW prompt values
Conditional Formatting in Analysis

Sharing
Export to Design Studio for mobile device rendering Empower business analysts to share their data via mini applications
Export to Design Studio

2013 SAP AG. All rights reserved.

24

SAP BusinessObjects Analysis, edition for OLAP


Expanding the Market
Oracle Essbase 11 Oracle OLAP (4.1 SP1)

Enhanced HANA integration


Support for Hierarchies Support for Prompts

Simplify and Expand Analysis


Custom Grouping for Microsoft SQL Server Analysis Services and Oracle Essbase Filter by Measure for Microsoft SQL Server Analysis Services and Oracle Essbase Expand to Level Waterfall Charts

Waterfall Charts in Analysis

Custom Hierarchies with Custom Grouping

2013 SAP AG. All rights reserved.

25

SAP BusinessObjects BI 4.1 Summary of new features


Simplified deployment and migration tools More Multi-tenancy features RTL in CR, WebI, Launchpad & Mobile

SUP 2.2 & SUP cloud support QR Code & Barcode Scan Support Android for WebI & Dashboards

Single Sign-on Automatic universe generation on HANA views Crystal Reports direct access to Analytic & Calculated Views incl. hierarchies & variables

Oracle Exadata, Oracle OLAP, Oracle Essbase, Hadoop on Amazon Elastic MapReduce, Teradata 14, Teradata OLAP, OData, XML, Web Services

Variable Variant Support (A OLAP, Design Studio) Publishing (A Office) Convert analysis to Mobile (A OLAP, A Office)

Offline mobile and desktop dashboards More visualizations

RESTful Services, SL Authoring, WebI, Mobile, Mobile Dashboards, etc.

2013 SAP AG. All rights reserved.

26

Thank you

Contact information: open@sap.com

2013 SAP AG. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP AG and its affiliated companies ("SAP Group") for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Please see http://www.sap.com/corporate-en/legal/copyright/index.epx#trademark for additional trademark information and notices.

2013 SAP AG. All rights reserved.

28

Week 1 Unit 2b: Further innovations in BI Analytics

BI clients supported by BI 4.1


SAP Lumira Desktop SAP BusinessObjects Analysis, edition for MSFT Office SAP BusinessObjects Design Studio SAP Business Objects Mobile BI SAP BusinessObjects Desktop Intelligence

SAP Lumira Desktop SP12


Empowering the business analyst
Brand new interface Completely new HTML5 UI New Formula Editor More platforms and content BI 4.1 HANA SPS6 Support of Office 13 Lumira samples from the cloud New Data SAP BW through Universe OData, SFDC, Generic JDBC GreenPlum, HANA JDBC, PostgreSQL SQL Anywhere, MySQL, Sybase ASE Storyboarding New Compose tab for creating interactive storyboards, to graphically describe changes and trends in your data Sharing Publication of datasets to Lumira Cloud Scheduling refresh of documents with optional publication to Lumira Cloud
2013 SAP AG. All rights reserved. 3

SAP BusinessObjects Analysis, edition for Microsoft Office 1.4

SAP BusinessObjects Analysis, edition for MSFT Office 1.4 OLAP analysis in Microsoft Excel
Integration with Design Studio Auto generate iPad and web apps through Design Studio Enhanced BI Platform Support

iPad App

Single Sign-On and LCM

Save Analysis content as BI InfoObject (instead of Excel/PowerPoint format)


Using Design Studio runtime

Innovation

Waterfall Charts

Continuous Improvements

Broadcasting via BI Platform (delivery planned post-BI 4.1) Launch Query Designer Read mode, Versioned/time-dep hierarchies, de-/activate hierarchies, Data Refresh, Member selector for mass data (note 1824726)
Analysis, edition for Microsoft Office

See http://scn.sap.com/docs/DOC-44114 for more details on whats new in Analysis for Office 1.4.
2013 SAP AG. All rights reserved. 5

SAP BusinessObjects Design Studio 1.1

SAP BusinessObjects Design Studio 1.1


Global Parameters

Global parameters for application


Defining global parameter on application level, including pass-through scenarios for RRI.

Generate Design Studio applications from Analysis OLAP workspaces


Export A-OLAP analysis workspace as design studio applications for consumption by mobile devices or desktops

Multiple Deployment options


Save to BI Platform Save to SAP Netweaver BW Save to desktop (local mode)

2013 SAP AG. All rights reserved.

SAP BusinessObjects Design Studio 1.1


Enhancements

Animated HTML5 Charts


Animated HTML5 Chart types, customisable properties. New chart types : Column Combination, Bar Combination and Waterfall Charts

Quick component Alignment


All type of components can be aligned and distributed, using relative positioning or snap to grid, via menus or buttons.

2013 SAP AG. All rights reserved.

SAP BusinessObjects Design Studio 1.1


Enhancements

Enhanced filter panel


Offers improved Member Selection options, inc. OnSubmit events.

Custom Stylesheet (CSS)


Standardise your corporate identity template, using CSS 3 standard.

2013 SAP AG. All rights reserved.

SAP BusinessObjects Mobile 5.0

SAP BusinessObjects Mobile 5.0


See https://scn.sap.com/docs/DOC-46501 for more details on whats new in SAP BusinessObjects Mobile 5.0.

Explorer and BusinessObjects Mobile integrated into single application:


Listing of Information spaces and exploration view set with in home screen Listing of Personal Space and bookmarks Ability to launch exploration view set or information space

Enhancement to Collaboration
SAP Jam Integration (Collaboration tool) BI Inbox support Ability to attach voice while annotating

Enhanced Sybase Unwired Platform (SUP) Support


SUP 2.2 support SUP cloud support

Tighter Device Integration


QR Code Scan (QR code to share document or connection details) Barcode scan (to fill input control, prompts and search toolbar)

Support for SAML2 deployments New Home Screen

One dashboard for both Android & iOS

2013 SAP AG. All rights reserved.

11

SAP BusinessObjects Mobile 5.0


Web Intelligence & Crystal Reports specific enhancements
WebI Chart Enhancements
New Chart types
Dual axis chart & 100% stacked bar

WebI OpenDoc Enhancements


Latest instance support for user & prompts

Report element linking support for Bubble, Waterfall and H-Bar chart Custom axis scaling support Chart title background support Bar microcharts support Color customization support for microcharts Reverse bullet chart support Custom Palette support

WebI Prompts Enhancements


Support for Multi-column LOVs

WebI Support of PDF WebI Table Enhancements


Support for font styling in Tables and Free cells Geomap type popover UI for tables Copy text from table

WebI Geomap Enhancements


Support for iPhone Disable dimension/measure listing if only one dimension and measure is available Centring POI for Geomaps Allow multi select in dimension values in geo map view
2013 SAP AG. All rights reserved.

Crystal Reports
OpenDoc support for Crystal reports so that destination document opens within container

12

SAP BusinessObjects Mobile 5.0


Dashboards specific enhancements: extended charting capabilities
Added HTML Chart Data Label support for mobile
Line Chart Column Chart Bar Chart Stacked Column Chart Stacked Bar Chart Column Line Chart Waterfall Chart Bubble Plot

Query As a Web Service support for Mobile Dashboards Dynamic positioning


Label Arts Single values Includes Offline support for Qaaws

Flash Variables supported in Mobile Dashboards


2013 SAP AG. All rights reserved. 13

SAP BusinessObjects Desktop Intelligence (Compatibility Pack)

SAP BusinessObjects Desktop Intelligence 3.1 SP6 FP 6.1


Web Intelligence is the way forward

Scope
Consumption of DeskI content in BI 4.1 using Desktop Intelligence 3.1 client SAP BusinessObjects Enterprise 3.1 SP6 FP6.1 will provide the Desktop Intelligence client the capability to connect to a BI 4.1 CMS SAP BusinessObjects Enterprise 3.1 EoL timelines are still applicable on Desktop Intelligence

Key benefits
Important and critical Desktop Intelligence documents can be stored in BI 4.1 Customers gain additional time to convert Desktop Intelligence documents while on BI 4.1 Reduced TCO, as customers can retire SAP BusinessObjects Enterprise 3.1 completely

2013 SAP AG. All rights reserved.

15

Thank you

Contact information: open@sap.com

2013 SAP AG. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP AG and its affiliated companies ("SAP Group") for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Please see http://www.sap.com/corporate-en/legal/copyright/index.epx#trademark for additional trademark information and notices.

2013 SAP AG. All rights reserved.

17

Week 1 Unit 3: BI Architecture Deployment Best Practices

Upgrade planning: deployment overview

BI Platform Conceptual Tiers


http://help.sap.com/businessobject/product_guides/sbo41/en/sbo41_bip_architecture_en. pdf

2013 SAP AG. All rights reserved.

Planning, deployment, configuration

2013 SAP AG. All rights reserved.

Hardware, landscape Topology, Infrastructure

2013 SAP AG. All rights reserved.

What are the conceptual tiers in a BIPlatform ?

2013 SAP AG. All rights reserved.

Sizing your System

Read the sizing guide and use the sizing estimator


http://sap.com/bisizing

Do sizing calculation before configuration! Architect your deployment options (tiers) before you begin installation!

Great for: Release Knowledge Transfer (RKT), Tutorials, and process flows.
2013 SAP AG. All rights reserved. 7

Prepare for a Successful Installation

Check Platform Availability Matrix (PAM) for supported platform Check file system permission Use shorter path for installation location (e.g. E:\SAPBOBJ) Remember credentials & parameters for the installer: passwords, cluster key Make sure SSL is turned off. Also disable Antivirus, SMD Agent etc. Back up whole system (o/s, database & file system) before attempting an upgrade. In case of problems, Restore from backups rather than uninstall patch.

2013 SAP AG. All rights reserved.

Managing & editing custom Web Property Files

Do not modify the files in <install_directory>\SAP BusinessObjects Enterprise


XI\4.0\warfiles\webapps\BOE\WEB-INF\config\default\ Modification will be overridden by software update

Modify only files in <install_directory>\SAP BusinessObjects Enterprise


XI\4.0\warfiles\webapps\BOE\WEB-INF\config\custom\ 1. Create new file with name match the file in \WEB-INF\config\default 2. Add lines only for property that differs from default 3. Use Wdeploy to roll out the change

You may update the properties files in the Tomcat folder to speed up the process
<install_directory>\SAP BusinessObjects\Tomcat6\webapps XI\4.0\warfiles\webapps\BOE\WEB-INF\config\custom\ Make sure also update the property files in <install_directory> to ensure changes are preserved

2013 SAP AG. All rights reserved.

Configuration Tips Optimizing BI Server Tiers

Background
Need for Web Tier Tuning

XIR2

XI3.1

BI4.0

2013 SAP AG. All rights reserved.

11

Optimizing BI Server Tiers


Web Server / Web Tier
Improving the User Experience in SAP BI Platform 4.0 with Apache http://scn.sap.com/docs/DOC-6191

BI 4.1 Tomcat 7 + SAP JVM 6

BI 4.1 Apache 2.4 +Tomcat 7 + JVM 7

~25% or better improvement in delivery of static content

2013 SAP AG. All rights reserved.

12

Optimizing BI Server Tiers


Web Application Server (Java)

Tomcat 7 and SAP JVM 1.6.0_37 standard Java 7 + GC1

The embedded Tomcat web application server now utilizes SAP JVM 1.6.0_37 as of the first release of BI4.1

As of Java 7, a new garbage collector called the Garbage First Collector (or GC1) is enabled and is optimal for use with multi-CPU servers. You can find details on GC1 as it pertains to BI4.x here.

Key Message

GC1 simplifies garbage collection and can improve performance for java application servers running on multi-core systems

Key Message

Roadmap for SAPJVM includes plans to update to Java 7. BI4.2?

+ Be generous with Tomcats memory pool! (configuration)


2013 SAP AG. All rights reserved. 13

Optimizing BI Server Tiers


Processing Tier
Adaptive Processing Server

Java-Based process
Certified with SAP JVM 6 Currently no GC1 available SCN Whitepaper on Best Practices for Adaptive Processing Servers

MDAS (Analysis)

Explorer

4.1 System Configuration Wizard


WebI (DSL Bridge, Rebean)
Automatic splitting of APS into service bundles Accepts capacity inputs to identify appropriate number of APS per node

Note: Crystal_Enterprise and Dashboard servers have proprietary in-process DSL service, which needs to be adjusted separately
2013 SAP AG. All rights reserved. 14

Splitting the Adaptive Processing Server


In 4.0, default APS from out-of-box installation hosts many services Good for a small development demo system. Not good for production Splitting APS helps troubleshooting & problem containment Group services related to the same product in the same APS
Dissimilar service should run on separate APS. e.g. WebI and LCM should be separated. See SAP note 1694041 for more details. Maximum and Initial heap
Setting Xms (initial) and Xmx (maximum) to the same value increases predictability. But JVM cannot compensate if a poor decision is made.

Allocating sufficient heap


Single biggest performance factor for BI java based processes. Starving APS performs poorly as it swaps memory to disk.

Changing garbage collectors


For response time critical applications we recommend you use the concurrent mark sweep collector, and for throughput driven applications we recommend the parallel old generation collector.
2013 SAP AG. All rights reserved. 15

Using the System Configuration Wizard

New in 4.1: Wizard performs essential post-install configuration

Quick way to configure whole system consistently Response + log files are generated each run . SCW can be invoked in script mode
Response file can be edited, and rerun using SCW.bat

2013 SAP AG. All rights reserved.

16

Tailoring specific Services & Applications

Deploy only one server for Lifecycle Management Service


Most heavy lifting is not handled by this service anyway

Lifecycle Management Job service deployed in multiple servers


Can scale out for handling more load

Put Security Token Service (STS) alongside DSL_Bridge for BW SSO. Auditing and Monitoring applications can be enable/disabled. Build-up scope of Search Index gradually

2013 SAP AG. All rights reserved.

17

Optimizing BI Server Tiers


Management/ Intelligence Tier Central Management Server
System Database / Repository

Metadata

Security

Server Info

Key Message: The CMS must have sufficient connections to the system database, else pending requests are queued, causing degradation in user-response times. Increase up to 50 if poss.
2013 SAP AG. All rights reserved. 18

Optimizing BI Server Tiers


Management/ Intelligence Tier

-maxobjectsincache 250000

CMS Objects in Cache

Max objects in cache increased from 10K to 100K default in BI 4.0 Increasing this value corresponds to higher memory consumption from CMS Incrementing with System Database sizes larger than 100K objects may improve CMS performance
2013 SAP AG. All rights reserved. 19

Complex topics for review

Architecture Virtualization Sizing & Configuration Fail-Over Load-Balancing Clustering Backup Strategy Storage for FileStores SSO Authentication protocols, Identity Management Portal Integration Cross-domain policies & Firewalls / proxies 3rd-Party Compatibility Interoperability fixes for integration assets.

2013 SAP AG. All rights reserved.

20

Other planning considerations

Installation directory, drive space Prerequisites like SAP GUI, SMD AGENT Monitoring solution (Wily Introscope, Solution Manager) Forward-fit (fix) detection, No special characters in passwords Cannot co-exist with DS IPS, ideally no 4.x side-by-side, .NET 3.5 or higher Database clients/middleware downloads, 32/64-bit DSN administration Other components: IE 9, Flash 11.x, JRE 1.7.x Database availability & location (CMS, Audit, Trending), threads, and deadlocks

2013 SAP AG. All rights reserved.

21

BI4 Pattern Books

What is a Pattern Book?

A pattern book is a step-by-step 'how to' of an actual deployment, documented as precisely as possible. The objective is to give a live example of a successful deployment and how it was technically achieved.

Previous pattern books: XIR2 Linux Pattern XIR2 IBM AIX Pattern XI3.1 Windows Pattern

Benefits

Customers/Partners (Increased Satisfaction) Field (Higher Sales/Implementation Rates) Support (Message Deflection)

2013 SAP AG. All rights reserved.

23

Available online free of charge

http://wiki.scn.sap.com/wiki/display/BOBJ/SAP+Business+Intelligence+Platform+Pattern+Books
2013 SAP AG. All rights reserved. 24

Best Practices for Running BI 4 in Virtualized Environments


Guidance from COIL Projects

Introducing your Online Community!

Virtualized sizing microsite: http://www.sap.com/bivirtualization Blog series: http://scn.sap.com/community/coil/blog/2012/06/12/bestpractices-for-running-bi-4-in-virtualized-environment--guidances-fromcoil-projects Central article: SAP Note 1492000: SAP General Support Statement for Virtual Environment

2013 SAP AG. All rights reserved.

26

Latest news from the technical Gurus!

New Technical Whitepaper! (June 2013)


o Virtualizing SAP BI4 on VMware ESXi5 o https://scn.sap.com/docs/DOC-42916

Start thinking about:


Are you getting all of the CPU power for the CPU licenses you paid for? Are other VMs on the same machine jamming the I/O paths from the host? Is your memory being overcommitted without you knowing?

Remember: It is the customers responsibility to ensure your hypervisor and virtual machines are all provisioned and optimized correctly During a Support Incident, SAP likely will not check, and we may never find the performance problem
2013 SAP AG. All rights reserved. 27

Keep track of our Co-Innovation Lab activities!

Introducing joint initiatives with our partners: http://scn.sap.com/community/coil Read-up on the latest findings, such as these white-papers:

Large-Scale SAP BI4 deployments with Sybase

http://scn.sap.com/docs/DOC-31865
Evaluating Java best-practices for SAP BI4 on VSphere:

o http://scn.sap.com/docs/DOC-29008

2013 SAP AG. All rights reserved.

28

External resources: Best-practice for VMWare administration

** Recommended reading for administrators **


-

Get familiar with VMWare concepts and terminology, so that you can better negotiate with your IT infrastructure providers! Performance Best Practices for VMware vSphere5.1: o http://www.vmware.com/pdf/Perf_Best_Practices_vSphere5.1.pdf vSphere Resource Management Guide for ESXi5.1: o http://pubs.vmware.com/vsphere51/topic/com.vmware.ICbase/PDF/vsphere-esxi-vcenter-server-51resource-management-guide.pdf

2013 SAP AG. All rights reserved.

29

Thank you

Contact information: open@sap.com

2013 SAP AG. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP AG and its affiliated companies ("SAP Group") for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Please see http://www.sap.com/corporate-en/legal/copyright/index.epx#trademark for additional trademark information and notices.

2013 SAP AG. All rights reserved.

31

Week 1 Unit 4: BI Sizing Methodology

SAP Business Intelligence Considerations

BI is I/O Intensive
I/O can be more difficult to measure than CPU and Memory Aggregation of millions of rows more costly than streaming transactions Balance constant load vs. peak load

BI designed to use all system resources


Resource Greedy for optimal performance No reason to restrict resource consumption on per system basis Throttling outside servers can be done with vLANs and Storage Tiering

2013 SAP AG. All rights reserved.

Public

Strategies for Deploying SAP BI

Map out the deployment


CMS database is the key to overall performance and scalability of BI Platform Use a dedicated CMS DB, on its own hardware, to ensure performance Monitor individual server tiers to identify bottlenecks

Start small and scale out


Increase load in 50-200 user steps, adding services as needed Immediately jumping to 1000 users (or more) makes root cause analysis impossible Test, Analyze Results, Repeat

2013 SAP AG. All rights reserved.

Public

Evolution of SAP BI 4.x Architecture

BI 4.x is 64-bit
XI 3.1 was designed for the entire suite to fit within a 32-bit architecture BI 4.x is not artificially limited for resources and is capable of stretching out to take advantage of modern hardware

BI 4.x is architecturally inclusive


XI 3.1 was a collection of apps with their own connectivity stacks BI 4.x shares a common Semantic Layer for data connectivity BI 4.x is a first-class and highly integrated SAP client for BI

2013 SAP AG. All rights reserved.

Public

Homogeneous vs. Heterogeneous

Scale Up

Scale Out

Scaling up has limits but modern hardware is too powerful to host only single processes 5 instances of Web Intelligence on a machine might make sense but watch out for bottlenecks such as Disk I/O If you schedule Crystal Reports mostly at night, CR Job/Processing servers may coexist with Web Intelligence

Virtualization enables easier scale out as there is little/no incremental hardware cost Design principles for scaling out are no different from other enterprise software When scaling out you may not need servers with vast system resources as each server will handle part of the overall load

2013 SAP AG. All rights reserved.

Public

Role of External Systems

Poorly provisioned databases have invisible effects


CMS DB latencies have cascading effects

I/O bottlenecks have severe impacts


Starving a BI system for I/O will guarantee poor performance A slow file server hosting the FRS can also impact performance

Patch SAP BW systems


Incremental performance gains can be significant Poorly performing WebI documents can often be traced back to a lack of BW patches

2013 SAP AG. All rights reserved.

Public

Understanding the Management / Intelligence Tiers

CMS
400 500 Heavy Users per instance Add CMS every 500 active concurrent users Best practice is not to have 2 CMS on the same physical system in order to enable fault tolerance and effective load balancing

FRS
FRS performance dependent on Disk I/O Input FRS should be kept close to Processing Servers as best practice Setting Instance Limits is essential for optimal Output FRS performance

Repository Databases
System & Audit DB should be kept close to CMS If monitoring is enabled, the trend DB should also be kept close Best practice is not to choose all servers for monitoring as it can negatively impact performance

2013 SAP AG. All rights reserved.

Public

Sizing Virtual Environments Best Practices

Use strict CPU Reservations for each VM on every host Leverage Memory Reservations to ensure allocated memory is always available Do not use shares, limits, affinity, or other artificial mechanisms to divide VM resources on the host To avoid excessive swapping, Size VMs large enough to accommodate very I/O intensive BI workloads. Use more, smaller sized VMs rather than a few very large VM (>16 CPU)
2013 SAP AG. All rights reserved.

Public

Building Better BI Systems


Processing architecture Do you have enough CPU power? Go beyond SAPS Are you set to properly scale your systems out? Are your processes properly distributed across nodes? Evaluate I/O requirements Consider reporting databases, inter-node communication, I/O links, etc.. CMS DB properly provisioned to ensure low latency/high throughput? DB vendor specific, not part of SAP BI documentation Memory do you really have enough? Nature of application means spikey and dynamic memory allocations

Always think about system design and read the manuals Default systems are just that the default, not optimal
2013 SAP AG. All rights reserved.

Public

Testing & Tuning SAP BI


Goal: focus on reliability and consistency, then performance: Reliability: ensure the system is highly available including fault tolerance, etc. Consistency: ensure acceptable performance at heavy loads Performance: move from acceptable to enjoyable experience Approach: Start with a clean/proven system Capture vital statistics Gradually scale up # of users Analyze tests using the collected metrics Make changes and iterate

2013 SAP AG. All rights reserved.

Public

10

When to Scale
Aim for 60-65% average CPU utilization That enables peaks to 80-90% w/o setting off data center alerts for high utilization Systems peaking at 100% will impact user sessions Emphasizes how important it is to scale slowly so you know what to add! What service in that APS is needing more headroom? Whats a better use of your resources, another WEBI service or an additional MDAS? CMS-specific: CMS are usually on their own machines add additional CMS hosts at 65% utilization Dont get carried away but the old myth of a 2-4 CMS limit is gone as of BI 4.0 SP4

There is no hard and fast rule for scale out, but common practice of 80% utilization is completely inappropriate for bursty, I/O heavy applications like BI
2013 SAP AG. All rights reserved.

Public

11

What about memory?


Be generous with RAM Java allocates memory in heaps which can quickly grab large amounts of RAM Java garbage collection happens more frequently under memory pressure Heavy memory pressure can cause swapping at the OS level Look at max usage, not average usage: In virtualized scenarios VMware may report low active memory and your infrastructure team may overcommit memory (which some consider a best practice) Make sure your infrastructure team understands how BI is different: Most do not understand BI isnt like MS Exchange or a database, BI is bursty!

Business Intelligence is one of the very few applications that does NOT have the performance profile of a typical enterprise application
2013 SAP AG. All rights reserved.

Public

12

Thank you

Contact information: open@sap.com

2013 SAP AG. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP AG and its affiliated companies ("SAP Group") for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Please see http://www.sap.com/corporate-en/legal/copyright/index.epx#trademark for additional trademark information and notices.

2013 SAP AG. All rights reserved.

Public

14

Week 1 Unit 5: BI Sizing Tools & Resources

A quote to ponder

Negatively impacting system performance for BI systems is far more expensive than the savings achieved by short changing the BI systems access to resources

2013 SAP AG. All rights reserved.

Public

BI 4.x Sizing Companion Guide

THE document for BI sizing details


Provides specific guidance on each service in the BI architecture Numerous examples to help you make sizing decisions

Where do you find the BI 4.x Sizing Companion Guide?


Linked directly from the BI 4.x Sizing Estimator http://service.sap.com/sizing Sizing Guidelines Analytics

2013 SAP AG. All rights reserved.

Public

SAP BI 4.x Platform Services

Sizing of each service is important


Recommendations can be found in the sizing companion guide Certain services have recommended values, limits, or locations

Number and placement of each service is important as well


Crystal cache and processing servers should reside on the same machine Analysis OLAP requires one instance for every 100 active connections

Adaptive Processing Service (APS)


Service container hosting other services Whitepaper on APS configuration: http://scn.sap.com/docs/DOC-31711

2013 SAP AG. All rights reserved.

Public

Adaptive Processing Service (APS)


Important services should be hosted within a dedicated APS

Hosts a number of services simultaneously

In BI 4.1 use the System Configuration Wizard

Out of the box configuration has all services running in a single APS Default install is intended for test & trial purposes and should be adjusted prior to productive use

Increased throughput, improved scalability, and better response times Carries slightly higher memory consumption due to more service containers

Creates specific number of APS based on sizing template selected Organizes services in buckets to ease initial setup and provide solid foundation

The BI Sizing Companion Guide and BI Platform Installation Guide contain detailed technical information on specific services that are critical to configure and size correctly
2013 SAP AG. All rights reserved.

Public

Whats wrong with one APS if I have enough RAM?

Difficult to troubleshoot
22+ services within one APS container makes debugging nearly impossible Logs become extremely cluttered with noise from numerous services

Non-optimal system behavior likely


Lack of service isolation magnifies otherwise imperceptive operations Java garbage collection may become the primary task executed by the APS, diverting system resources from business operations

2013 SAP AG. All rights reserved.

Public

Introducing the BI 4.x Sizing Estimator

Estimator not Analyzer


All numbers given assume one machine Provides a starting point, but the outputs are not numbers you can blindly deploy with

Tool Limitations
Test results were not linear, so the model is only valid with specific ranges Does not explicitly cover BW or HANA figures Scheduling and Publishing are not in scope

2013 SAP AG. All rights reserved.

Public

Sizing Production BI Systems

Sizing Estimator does not replace a real sizing exercise


Results are dependent on inputs Does not account for fault-tolerance, clustering, scale out, or topology

SAPS (SAP Application Performance Standard)


Hardware independent unit to describe system performance SAP Application Benchmarks: http://www.sap.com/campaigns/benchma rk/index.epx

Expert Sizing
http://service.sap.com/sizing Sizing Decision Tree General Sizing Information Expert Sizing

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Challenges in Estimating BI Workloads

Underestimating the complexities of enterprise software


IT professionals are required to install enterprise software and BI 4.x is no different Post-install configuration can be extensive so use all available resources such as guides, wikis, and SCN

Leverage SAP sizing resources and treat output values with caution
Use the BI 4 Sizing Estimator instead of the Quick Sizer Plan for headroom to handle peak demand dont run at 80-100% all the time

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Estimating Usage

Active Users
All users who are logged on to the system, whether they are performing an action or not If this number is not known, consider 10% of total users mapped into the system
10,000 users x 10% = 1,000 active users

Active Concurrent Users (ACU)


Users performing workflows in the system at any one time If this number is not known, consider 10% of active users
1,000 active users x 10% = 100 ACU

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Report Sizing

Report Size
Complexity and datasets are documented in the BI Sizing Companion Critical for proper sizing Customers often underestimate the size of reports

Different BI clients and workflows impact report sizes


A large Crystal Report has different specifications from a large Dashboard Customers often underestimate their user groups Can be difficult to estimate the load generated by a user group since all business workflows are different

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User Categories

Information Consumers

Business Users

Expert Users

Typically view predefined or static content Average of 5 minutes between navigation steps Users with lowest impact on the system

When in doubt, define users as Business Users Moderate amount of drilling and filtering on their own Average of 30 seconds between navigation steps

Resource intensive operations such as adhoc analysis, customization of reports, and heavy client-side filtering Average of 10 seconds between steps Users that generate more load than any other group

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Thank you

Contact information: open@sap.com

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