Overview of Consulting Service for BRC/ IoP based Product Safety and Hygiene Management System Establishment

improve Stakeholders Focus

From Confluence Business Solutions Pvt. Ltd.

About Confluence
Confluence is a thirteen years old Consulting and Training organization. We provide consulting on establishing various Management Systems, strategy deployment, breakthrough improvement, implementing Business excellence models. We conduct in-house and open workshops on Six Sigma, LEAN,TPM and BSC or specific tools such as 5S, Kaizen, etc. We also help in deployment of the same. Where any expertise is required by the client organization, Confluence augments its resources to help achieve the objectives. Vision
To become one of the best process consulting companies in the world.

Mission
Act as Catalyst for Client Organizations and individuals to help them realize potential and achieve their objectives HIGHER, FASTER and SURER Values

Being truthful in our deeds

Value entitlem ent to all our stakehol ders

Follow Ethical Business Practices

Service Portfolio
Consulting

Training and Certifications

Management Systems Implementation including Integrated Management System Enabling Operational Excellence Strategy Deployment Balanced Scorecard Breakthrough Improvement Services such as Six Sigma, Lean, TPM, BPR, BPM Business Excellence Models

Lean Six Sigma Professional Certifications Customized Trainings Managerial Development Programs

Confluence

Resource Augmentation
Competent Resource Support for driving Breakthrough Improvement Initiatives

Purpose of Our Services

Our Consulting and Training services are aimed at managing an adaptive change in People and Processes in the Organizations to create Paradigm Shifts in their Operational Performance and thereby improve profitability and achieve sustainable growth

Our Key Clients

Manufacturing: 1. ITC Limited (3 divisions PSPD, ILTD, IBD) 2. Hindustan Sanitaryware and Industries Limited (AGI Glaspac) 3. Hindustan Coca Cola 4. Sandvik Asia 5. Defence Metallurgical Research Laboratories 6. Reliance Infrastructure (Samalkot Powerplant) 7. Rane Brakelinings 8. Rain Cements 9. Dr. Reddys Laboratories Ltd. 10. Hetero Labs

11. GVK Bio

12. Ramky Group 13. Aditya Construction Company 14. Pilkington 15. Assam Carbon Products

Our Key Clients

IT / ITES Sector: 1. DQ Entertainment (Animation and Gaming) 2. Nettlinx (ISP) 3. Moldtek Technologies (Engineering Services) 4. Goldstone Technologies (IT Services) 10. EMRI 108 (Emergency Services) 11. Gati Intellects (IT Solutions) 12. Phoenix IT Solutions, Vizag (IT Product, Solutions and Services) 13. Pioneer Online (ISP) 14. Regency Infotech (IT Solutions)

5. Trigeo Technologies (Engineering Services)

6. Uurmi Systems 7. Maxis Software Therapeutics (Product Development in Clinical Domain) 8. Tema Business Systems (ERP) 9. Caliber Technologies (Product Development in LIMS)

15. Shaster Technologies (IT Services)

16. Siva Consulting (IT Solutions) 17. Silpa Infotech (IT Solutions) 18. Vensoft India (IT Services)

19. Orego Systems (IT Services)

20. Reverse Informatics (KPO)

Our Key Clients

Packaging Industry
BRC/IoP Certification
ITC Limited (PSPD Division), Bhadrachalam ITC Limited (PSPD Division), Poly Coating Unit at Bollarum Converters of ITC Limited (Roll to Sheet conversion)

GMP Implementation
Hyderabad Security & Offset Printers Limited (Pharma Packaging Cartons, Outserts and Inserts)

DMF Filing
Yen Flexi Plas (HDPE Bags, Pouches for Pharma)

ISO 9001
AGI Glaspac (Glass botlles for Food, Pharma, Beverages, Breweries) MoldTek (Plastic containers)

List of our Clients for Six Sigma

Six Sigma Consulting
Reliance Power

Six Sigma Training

HSBC ADP BHEL (Lean Six Sigma) AGI Glaspac Tecumseh Zarges Tubesca India Genpact Verizon Cap Gemini Convergys

Realization of Hidden Potential

Integrated Management System

INTRODUCTION TO MANAGEMENT SYSTEMS

Art Vs Science

World Standards Day Theme

International Standards
International Standards can be used to measure, compare and increase efficiency and reduce waste. They are sources of global best practice and technical knowledge, which means that industry and governments do not have to reinvent the wheel and can invest in other priorities. ISO standards are trusted sources of management solutions developed with all stakeholders on board. Companies can use them to enhance processes.

Management Systems Standards

ISO 9001 Quality Management System ISO 14001 Environmental Management System OHSAS 18001 Occupational Health and Safety Management System ISO 22000 Food Safety Management System ISO 20000 Service Management System ISO 27001 Information Security Management System ISO 50001 Energy Management System

and others

Sector Specific Management Systems Standards

BRC Standards
BRC Global Standard for Food Safety

BRC/IoP Global Standard for Packaging and Packaging Materials (Issue 4)

BRC Global Standard for Storage and Distribution BRC Global Standard for Consumer Products

AS 9100 QMS for Aerospace Standard (AS 9100, AS 9110 and AS 9120 Standards) ISO/ TS 16949 QMS for Automotive Sector TL 9000 QMS for Telecom Suppliers and Service Providers ISO 29001 QMS for Products for Petroleum, Petro Chemical and Natural Gas Industries ISO 15378 QMS for Primary Pharma Packaging Materials ISO 13485 QMS for Medical Devices.

and others

Overview of ISO 22000

Standard for Food Safety Management System
ISO 22000:2005 specifies requirements for a food safety management system where an organization in the food chain needs to demonstrate its ability to control food safety hazards in order to ensure that food is safe at the time of human consumption. It is applicable to all organizations, regardless of size, which are involved in any aspect of the food chain and want to implement systems that consistently provide safe products. The means of meeting any requirements of ISO 22000:2005 can be accomplished through the use of internal and/or external resources. ISO 22000:2005 specifies requirements to enable an organization
to plan, implement, operate, maintain and update a food safety management system aimed at providing products that, according to their intended use, are safe for the consumer, to demonstrate compliance with applicable statutory and regulatory food safety requirements, to evaluate and assess customer requirements and demonstrate conformity with those mutually agreed customer requirements that relate to food safety, in order to enhance customer satisfaction, to effectively communicate food safety issues to their suppliers, customers and relevant interested parties in the food chain, to ensure that the organization conforms to its stated food safety policy, to demonstrate such conformity to relevant interested parties.

BRC/IoP Global Standards for

Packaging and Packaging Materials

British Retail Consortium (BRC) is a trade association representing retailers in the UK. IOP The Packaging Society (a division of Institute of Materials, Minerals and Mining) was formally the Institute of Packaging (IOP) and is the professional membership body for the packaging industry in the UK. IOP has joined BRC in developing the Global Standard for Packaging.

BRC/IoP Global Standards for

Packaging and Packaging Materials
British Retail Consortium (BRC) and Institute of Packaging (IoP) in association have designed Global Standards for Packaging and Packaging Materials in 2001.
to protect consumer by providing a framework/ criteria for the evaluation of the organizations supplying packaging to Own Brand food producers for the UK Retail Market The standard has since then established worldwide usage as a framework for businesses to assist in the production of safe packaging has been developed to specify the safety, quality and operational criteria required to be in place within a packaging manufacturing organization to fulfill obligations with regard to legal compliance and protection of the consumer

BRC/IoP Global Standards for

Packaging and Packaging Materials
Standard applies to manufacture of packaging and packaging material used in food packaging and filling operations and may also apply to those for cosmetics and toiletries and other non-food products and materials. It is also intended to apply to:
Operations that are supplying packaging material from stock where additional product processing or repacking occurs; this has been demonstrated to require the same level of control as a final/ integrated converting operation. Consumer disposable goods that come into contact with food that are made from packaging material intended for food preparation, ex: corrugated boxes, paper plates and disposable plastic drinking cups, aluminum foil, cling film, etc. The manufacture and supply of other materials which are unconverted or semiconverted and used or incorporated. Eg: inks, coatings and adhesives where this is based on a risk analysis and mutually agreed between those involved.

BRC/IoP Global Standards for

Packaging and Packaging Materials
This Global Standard identifies three categories of packaging with regard to the standards of hygiene under which packaging is produced as given below:
Packaging that comes into direct contact with high-risk products (those intended for human consumption or which will come into close contact with the body such as application to the skin or are intended for infants) Packaging for high-risk products that doesnt come into direct contact with such products Packaging for products with low risk with regard to standards of hygiene but which must clearly meet defined functional requirements.

Category 1

Category 2 Category 3

: :

Requirements of BRC/IoP Global Standards

Senior Management commitment & continual improvement To demonstrate the companys senior management commitment to the implementation of requirements of the Global Standard for Packaging. Opportunities for improvement shall be identified, implemented and fully documented. Hazard & Risk Management Forming a risk management team, carrying out Hazard and Risk Analysis of the operations with respect to product safety and determining appropriate mitigation actions/ controls. Technical Management System Ensuring effective controls towards product safety through documentation controls, establishing specifications, establishing controls of manufacturing as well as sub-contracted processes, effective contract review, periodical internal audits, deviation control, effective incident handling & complaint handling system and management reviews. Site standards Ensuring adequate infrastructural facilities and specifications for the infrastructural facilities such as premises, building, equipment maintenance, housekeeping & cleaning, security and storage facilities including transportation and distribution, etc. Production and Process Control Control over product design, process, inspection and testing of product, calibration of inspection and test equipment and non-conforming products. Personnel Personal hygiene, facilities provided for personnel, training and awareness on hygiene, control of movement of personnel and people in general.

Service Delivery from Confluence

HOW WE ASSOCIATE WITH YOU

Our Approach to IMS Establishment

Top Management

facilitation

Management Representative

Management Coordinators Individual Management System

Core Process Group

Role of Consultants
Facilitation
Baseline Assessment Formulation of Policy Statements Establishment of Objectives drilled down from Business Objectives Mapping of As-Is Processes and Evolving To-Be Processes Risk Management (Identification and mitigation of product safety and hygiene risks associated with Operations) Guide Core Group in Documentation (Procedures, Work Instructions, Checklists, etc.) Internal Auditing

Training
Process Management Concepts and Documentation Risk Management (Product Safety and Hygiene Risks, Quality Risks) Interpretation of Guiding Principles of various management systems such as Eight Management Principles, PDCA Cycle and Clauses at appropriate levels Internal Auditing Root Cause Analysis and Corrective and Preventive Action

Why Confluence
Practical Approach to the establishment of Management Systems Alignment of all Management Systems with Business Objectives Building a Sense and Report behavior in the organization to effectively detect and mitigate risks Build internal capabilities in the client organization and act as a true catalyst for achieving effective and efficient management systems Driving the concepts of Root Cause Analysis and Corrective & Preventive Actions Driving continual improvement by establishing Management Programs Integrating the Management Systems with Day-to-Day Work Life in the organization Knowledge of Sustainable Development Matured Consultants Use of story telling to drive the management concepts

Learning and then not acting on what you learn is like plowing and then never planting. - unknown Albert W. Daw Collection