Académique Documents
Professionnel Documents
Culture Documents
F or many, the modern hospital stands as symbol of technological THREE PRIMARY DRIVERS FOR CHANGE
mastery, order, and control in the face of the chaos that illness
brings to the social fabric. When one lifts the hood on the New technologies, increasing focus on patient/family-centered
modern hospital, however, one is struck by just how much flux spaces, and the competitive pressure for services all are forcing
and change is taking place within the halls of these central social hospitals to adjust their physical environments accordingly.
institutions.
New technologies. Wireless patient record keeping and
Hospitals are experiencing a wave of construction and increasingly sophisticated imaging technologies are driving the
renovation unseen since the construction boom following WWII. need for space allocation dedicated to tech support and IT
Hospital construction activity was measured to be around $15 systems.As new technologies enter the hospital, work flows are
billion in 2003,1 driven largely by decaying and obsolete influenced. This, in turn, affects planning and space allocations.
facilities, changing patient demographics, seismic codes, and
technological advances. Patient/Family Centered Space. Patients and families are
increasingly demanding a variety of amenities to make their
With approximately 4,800 registered U.S. hospitals,2 this hospital experience more “home-like,” such as single family rooms
translates to approximately $3 million per hospital in construction and comfortable, hotel-like waiting areas.
and renovation each fiscal year. To put this into perspective, with
revenue per hospital averaging $70 million per year,3 renovation Competitive Pressures. Both the pressure to keep up with the
costs equal almost 4% of yearly hospital revenue. competition and the desire to improve efficiencies are forcing
hospitals to realign their facilities in the face of increasing fiscal
Another way to understand the impact is to look at hospital bed pressures, demographics, and patient needs.
availability. Each year the total hospital square footage offline
due to construction is equivalent to 215 entire hospitals. The These changes in hospital facilities are only expected to increase
scope and scale of these changes is extensive and continues to over time. The need for hospitals to adapt to these various drivers
grow each year. is accelerating. This need creates increasingly dynamic conditions
in the hospital built environment.
Faced with such extensive change, hospital design is moving
away from traditional “brick and mortar” construction paradigms. SCOPE AND SCALE
The move towards long-term facilities planning, modularity, and
design around a technology-enhanced workflow are all part of a The changes taking place in hospital facilities are ubiquitous
series of design trends reshaping the architecture of hospitals and and extensive. Over 2/3 of U.S. hospitals are in some state of
the larger healthcare built environment. transition. Of these, most of the hospitals under renovation are
larger—over 240,000 s.f. with 250 or more beds.
Project costs vary widely for a given fiscal year, ranging from
$110,000 to $100,000,000. Most hospitals are regularly
allocating funds to facilities upgrades and improvements as new
80%
80%
60%
Percentage
Percentage
60%
40%
40%
20%
20%
0%
0 2 5 10 10+
0%
Frequency
s s s s s es
om om ea om om ac
Ro Ro Ar o Ro Sp
Roughly 70% of respondents reported having had to make
4
le ily g rR h
ng tin ve Te
c in
g
changes over five times per year in their facilities due to outdated Si Fa
m ai yo al
W a He
St
facilities not meeting the needs of new technologies. New and
improved wireless services, IT services, diagnostics and imaging, COMPETITIVE PRESSURES - CHANGING SERVICES
electronic medical records, MRI facilities, and catheter labs all
require major renovation of space to accommodate new work Patient and family demand for particular services, changing
flows, or provide room functionality not available in original service offerings, and the creations of focus factories (centers
configurations. of excellence) are key factors driving the needs of facilities
A Facilities Manager at a major California Hospital in the Bay renovation.
Area commented, “We continually upgrade our CTs and MRIs
to the latest technology. There is always some renovation/
FLEXIBILITY AND CHANGE AS NORM • Design around workflow and current care models. Hospitals
increasingly will follow design models like airports where a
Future trends point to increased changes, with over 68% of core hub with all centralized services provides a terminal area
respondents10 believing that the extent of renovation will increase from which people will be directed towards specialized needs.
over the next five years (Figure 3). With increased volume and Instead of traditional “towers” with departments, hospitals
a desire to improve patient satisfaction, coupled with changing will follow an information model with hubs, nodes, and
technologies and the desire to meet patient demands, the future communicative corridors as the core design elements.
of hospitals will continue to require change. Technology, patient
demands, and the fluctuation of particular service offerings will • Pervasive and distributed computing. Hospitals of the future
all drive a more dynamic and fluid internal environment that must will be highly wired with digital patient record keeping,
continually adapt to change and novelty in the healthcare world wireless diagnostic devices, and other forms of information and
of the future. collaboration enhancing tools to enhance productivity, and
track and adjust to shifting conditions rapidly. Like El Camino
FIGURE 3: Renovation Anticipated, 2005-2010 Hospital in California, one of the nation’s most wired health
100% care environments, workflow and hospital facilities will need
to be adjusted to the role digital technology plays in “ABC”
80% (Activity Based Computing) as more diagnostic, treatment, and
recovery is supported by digital devices and work processes.
60%
Percentage
1. Reed, Abelson. “Hospitals, Eager to Build, May Find Funds MKThink reveals and opti mizes the nexus between people and
Scarcer,” New York Times, 15 June 2004. their environments. Led by principals Mark Miller, Steve Kelley and
2. American Hospital Association, available from Nate Goore, MKThink creates dynamic strategies that help solve
http://www.aha.org/aha/about/index.html. organizational challenges.
3. U.S. Census Bureau Report. “Hospitals: 2002,” 2002
Economic Census: Health Care and Social The MKThink team, comprised of anthropologists, psychologists
Assistance Industry Series, August 2004; available from and business people, as well as architects and urban planners,
http://www.census.gov/prod/ec02/ec0262i02.pdf. strives to fully understand their clients’ identities, needs, goals
4-10. MKThink research, January 2005 and culture before ever putting pen to paper. With a strong
background in learning, workplace, community and healing
environments, MKThink boasts a wealth of capabilities, including
strategic, analytic and design services.