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Business Unit / Program Area (Customer) Project Sponsor !rganization Project Manager Proposed Project Start "ate Proposed Project #nd "ate $e% Contact& P'one ( "ate Submitted "ate Appro)ed *ersion +ast Updated
Contents
Executive Summary........................................................................1 Goals and Objectives......................................................................1 Project Sco e..................................................................................! "ssum tions..................................................................................11 Sta#e$older %oles and %es onsibilities.......................................11 &ommunication Plan.....................................................................1! 'udget ..........................................................................................1( )anagement " roac$es.............................................................1* %is# Plan.......................................................................................1+ Signatures ....................................................................................1,
#,ecuti)e Summar%
-.o/ an im roved site /ill serve t$e clients0 needs better1 Im lementing t$e ne/ site in &ommonS ot /ill ma#e it muc$ easier 2or de artment 2aculty and sta22 to maintain t$e content o2 t$e site and to use it to ublici3e ne/s items4 events4 and 2aculty or student researc$ and activities.
9.
Site must 2ollo/ :I standards4 render ro erly on all major bro/sers and o erating systems
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1. 2e/er $one contacts 2rom eo le see#ing in2ormation t$at is available on t$e site !. ositive reactions 2rom eo le using t$e site 9. 2aculty4 students4 ros ective students4 and alumni are able to 2ind in2ormation easily "2ter training4 2aculty and sta22
!bjecti)e maintain
"escription tec$nical sta22 to u date content; dynamic elements /ill be managed t$roug$ user6 2riendly 2orms =ocumentation and training /ill be rovided 2or content managers and aut$ors
Success Criteria /ill be able to enter and modi2y content /it$out di22iculty. <e/ content managers /ill be able to come u to s eed /it$ only one or t/o $ours0 investment in learning t$e system.
*.
@.
&ontent /ill be entered and roo2ed 2or every age s eci2ied in t$e site ma (by client)
Site u time 1>>? "verage age load time - * seconds average (exce t on dialu connection) Site renders correctly on all major bro/sers and in rint "ll issues identi2ied in A" are corrected and veri2ied; &lient a roval or any ot$er inde endent A" at client0s o tion
Project Scope
-eneral Project Scope In Scope Pre are ! variants o2 $ome6 age design (to com s) 2or client selection Pre are com s 2or 2ull site design 2rom t$e c$osen $ome age design4 t$roug$ secondary4 tertiary4 and s ecialty ages (total o2 ! cycles o2 design revie/ and modi2ication) Im lement site in &ommonS ot /it$ t$e structure o2 t$e a roved site ma Incor orate a roved design using css )odest redesign o2 t/o sections Process and incor orate images as er t$e a roved design and content inventory list
Integrated Web Services (IWS) In Scope On Windo/s EP4 )ac OSE4 and (/$en a ro riate) Windo/s !DDD. We are constantly re6evaluating our bro/ser test suite4 t$ere is a ossibility t$at our test recommendations /ill c$ange bet/een no/ and /$en t$e site is ready 2or testing. 7$ese c$anges /ill not a22ect your a roved budget. 6 lin# integrity (all lin#s go to actual ages4 and o en correctly in t$e original /indo/ or a ne/ one as s eci2ied 6 correct o eration o25 site navigation data management 2orms and dis lay ages dynamic u date o2 course data online 2orm4 so2t/are restricting access to t$e con2idential area o2 t$e site. Im lement redirect 2or boo#mar#s (legacy lin#s) originating 2rom old site &lient training as detailed in t$e 7raining Plan (belo/) Post6launc$ monitoring and correction o2 (D( errors !ut o. Scope )ore t$an ! initial $ome6 age variants4 unless otential designs are already available in t$e IWS ort2olio )ore t$an ! cycles4 or 9 /ee#s4 o2 design revie/ and re2inement; extensive design c$anges Post6entry revie/ o2 content (to be done by clients) =esign c$anges to accommodate renaming o2 ages or sections &$anges to t$e list o2 elements to be managed or to t$e 2ields to be recorded 2or eac$ managed element once t$ose are establis$ed =ocumentation ot$er t$an a guide to managing t$e dynamic data elements o2 t$e site P$otogra $y4 researc$4 or /eb searc$ 2or images &I7 standard &ommonS ot $osting4 bac#u 4 and monitoring /ill be s eci2ied in a se arate service agreement. Post6launc$ maintenance and extensions by IWS /ill be s eci2ied in a se arate maintenance service agreement.
Business Processes 7$e ne/ /ebsite /ill o22er o ortunities 2or im roving some o2 t$e de artment0s business rocesses. &lients /ill determine and document any c$anges t$at t$ey /ill ma#e to t$ese rocesses. Some business rocesses to be considered in t$is context are5 6 rocessing o2 reFuests 2or in2ormation and u dates 6 revie/ and u date o2 age content and images 6 identi2ication4 roduction4 entry4 and management o2 eventual Gmanaged data itemsH I eo le4 2eatures4 ne/s4 researc$ 2ields4 seminars Site Speci.ication 7$is /ebsite roject is s eci2ied by 2ive documents t$at are considered to be attac$ments to t$is roject lan5 site ma 4 content trac#er4 2unctional s eci2ication4 design com s4 and redirect list. Site map I a $ierarc$ical4 sc$ematic ma o2 t$e ro osed site Originally develo ed in Jisio4 t$e site ma in2ormation is a end o2 t$is document. ended in gra $ical 2orm at t$e
Content trac/er I a s reads$eet listing4 by age4 every item o2 content4 /ords4 images4 P=B4 rogrammed element4 or ot$er I to be included in t$e site4 /it$ data columns 2or recording /$o is res onsible 2or various as ects o2 rocessing t$e content4 and 2or noting rogress on t$ese tas#s. " blan# content trac#er4 in Excel4 $as been delivered to t$e clients 2or t$eir use in managing content roduction and entry. 0unctional Speci.ication I de2ines t$e o eration o2 all rogrammed elements o2 t$e site (suc$ as navigation 4 2eatured elements4 secure areas). Originally develo ed as a se arate Word document4 t$e 2unctional s ec is included as art o2 t$is document (belo/). 7$e "esign comps are a set o2 gra $ics 2iles t$at /ill s eci2y and dis lay all o2 t$e visual 2eatures o2 t$e site4 including age layouts4 colors and 2onts to be used4 identity elements4 banner and t$ematic images. 7$ese are develo ed in4 and are t$e deliverable 2rom4 t$e design $ase. 7$ey are in t$e 2orm o2 KPEGs. 7$e 1edirect +ist /ill be develo ed during t$e roject. It is a s reads$eet t$at lists every age in t$e existing site 2or /$ic$ t$e clients /is$ to recogni3e t$e current url and t$e age to /$ic$ /e s$ould redirect it in t$e ne/ site. (7$is maintains t$e utility o2 existing boo#mar#s t$at users may $ave to t$e current site.) S%stem 1e2uirements 7$ere are no non6standard system reFuirements 2or develo ment o2 t$is /ebsite. .osting system reFuirements /ill be s eci2ied in t$e &I76IS Website .osting Service "greement. 7$e standard terms 2or &ommonS ot /ebsites are5 &ommonS ot (including unlimited contributors4 unlimited ages4 all &ommonS ot 2eatures) Solaris Oracle =atabase &oldBusion " lication Server 1G' =is# S ace !G'8mont$ =ata 7rans2er 1 SB7P8Web="J "ccount Extra SB7P8Web="J account L M!(8yr8account lus one time setu 2ee NM,*8$r !G'8mont$ =ata 7rans2er >>? : time One 'usiness =ay %es onse 7ime !(x+ .ard/are )onitoring O tion to increase =is# S ace O 'and/idt$ =is# S ace M+*8G'8Pr 'and/idt$ M!(8G'8Pr 7$e cost 2or t$is $osting o tion is currently M14,(* er year. Post6launc$ su contracted 2or at t$e IWS standard rate. ort time can be
Sample Website 0unctional Speci.ications .or Content #lements 1e2uiring Programming& Interaction& or Multimedia Purpose 7$e ur ose o2 t$is document is to describe t$e intended 2unctioning o2 every as ect o2 t$e ne/ /ebsite in suc$ a /ay t$at5 6 IWS develo ers can im lement t$at 2unctionality correctly and e22iciently 6 IWS A" and clients can veri2y t$e o eration o2 t$e rogrammed elements o2 t$e /ebsite against t$is s eci2ication. 0eatures co)ered 'ere include <avigation Security5 6 Cerberos aut$entication 2or 2aculty section 6 Pass/orded alumni age or section =ata management 2or5 6 2eatured items 6 eo le 6 researc$ 2ields 6 ne/s items 6 seminars =ynamic data u date o2 &ourses listing 2rom %egistrar0s database student survey (/eb2orm) %esearc$ matrix (gra $ical; animated) <ote t$at 2igures rovided $ere are intended to illustrate t$e general 2eatures and o eration o2 t$e elements; actual a earance I layout and styling I /ill be designed 2or t$e site and /ill vary 2rom t$ese exam les. 3a)igation <avigation includes on6 age lin#s and a site ma 4 bot$ dynamically generated. !n4page lin/s "s indicated on t$e design com s4 navigation o tions /ill vary /it$ t$e level o2 t$e age. "ll ages /ill $ave lin#s to t$e secondary ages. 7$ese /ill include .ome "bout t$e =e artment :ndergraduate Programs Graduate Programs &ourses Peo le %esearc$ <e/s &ontact us "ll ages exce t t$e $ome age /ill include a standard breadcrumb trail. Secondary and lo/er ages /ill $ave automatically6generated navigation t$at s$o/s4 at any time4 all ages directly above t$e current age lus any sibling and c$ild ages. 7$ese /ill be dis layed as dro do/ns4 as ex anding lists4 or using some eFuivalent :I mec$anism. It s$ould be ossible to ma#e any age belo/ t$e secondary level invisible4 unsearc$able4 and not listed in t$e automatically6generated nav. IWS Project Initiation Plan 5
Site Map 7$e site ma /ill occu y its o/n age4 accessed t$roug$ t$e 2ooter. It /ill be dynamically generated and /ill allo/ ex ansion8colla se o2 sections4 as in t$is exam le5
Securit% $erberos aut'entication .or .acult%/sta.. section 7$e ages in t$e GBor Baculty and Sta22H section /ill only be accessible to users /it$ currently6active Cerberos aut$entication t$at veri2ies t$at t$ey are members o2 t$e de artment 2aculty or sta22. I2 t$e user tries to o en any age in t$is section4 eit$er t$roug$ t$e site navigation or t$roug$ a direct url or boo#mar#4 and t$at aut$entication isn0t resent4 t$e /ebsite /ill invo#e &:6Web"ut$ to rom t t$e user 2or netI= and Cerberos ass/ord. I2 access is denied4 an ex lanation o u /ill be dis layed. Pass5orded alumni page or section 7$e age Peo le8"lumni8 and any ages t$at are added under it /ill be accessible only to users /$o enter a ass/ord. 7$e ass/ord s$ould only need to be entered once er session4 /$et$er or not t$e user navigates out o2 t$e "lumni section. "ut$ori3ed users /ill4 /$en logged in4 be able to o en an admin o 6u t$at lets t$em c$ange t$is ass/ord.
Integrated Web Services (IWS) "ata Management 0eatured Items 7$is site $as rovisions 2or one or t/o 2eatured elements on t$e $ome age. Eac$ item is de2ined by5 Q title category (i2 a ro riate) Q brie2 descri tion or teaser text Q long descri tion OR 6 url OR 6P=B Q small image large image start dis lay date end dis lay date s/itc$es to 2orce dis lay or 2orce $ide "s in t$e illustration (Q asteris#s indicate reFuired 2ields) (note t$at t$e selector 2or G=is lay location in t$e exam le /ill only be included 2or t$is site i2 t$ere are t/o 2eatured items on t$e $ome age4 in /$ic$ case it /ill select /$ic$ o2 t$e t/o ositions t$is item s$ould occu y)
People " 2orm4 similar to t$e Beatured Items management 2orm4 /ill be rovided 2or entering and editing eo le (or bio) data. Bields to be recorded 2or eac$ erson are5 Q net I= Q 2irst name middle initial or name Q last name title Q category (selects 2rom de artment 2aculty4 2ield 2aculty4 or sta22) image (reFuired 2or de artment 2aculty) s$ort bio (reFuired 2or de artment 2aculty) /ebsite :%R researc$ 2ields (select any number 2rom t$e currently6de2ined list o2 2ields; reFuired 2or de artment 2aculty) <ote5 o22ice and cam us $one number /ill be ulled 2rom t$e :niversity R="P directory. O tionally4 name 2ields can be ulled 2rom R="P based on netI=4 t$is is 7'= by clients.
Integrated Web Services (IWS) 1esearc' .ields " 2orm4 similar to t$e Beatured Items management 2orm4 /ill be rovided 2or de2ining researc$ 2ields. Eac$ 2ield /ill be s eci2ied by5 Q name Q image Q descri tion (a 2e/ aragra $s o2 text) 7$is in2ormation /ill 2eed directly into t$e researc$ matrix gra $ic (on t$e %esearc$ age) and into 3e5s Items " 2orm4 similar to t$e Beatured Items management 2orm4 /ill be rovided 2or entering and editing <e/s Item data. Bields to be recorded 2or eac$ item are5 Q title Q brie2 descri tion or teaser text long descri tion O% 6 url O% 6P=B small image large image start dis lay date end dis lay date s/itc$es to 2orce dis lay or 2orce $ide Seminars " 2orm4 similar to t$e Beatured Items management 2orm4 /ill be rovided 2or entering and editing <e/s Item data. Bields to be recorded 2or eac$ item are5 Q title Q category (i2 a ro riate) Q s ea#er 2irst name s ea#er )I or middle name Q s ea#er last name Q date Q time Q lace Q abstract long descri tion O% 6 url O% 6P=B Q s/itc$ to ublis$ or $ide "%namic data update o. Courses listing .rom 1egistrar6s database 7$e &ourses age /ill include a com lete list o2 all courses o22ered by t$e )SOE de artment4 in order o2 course number4 ulled 2rom t$e %egistrar0s database. 7$is age /ill be dynamically generated /$enever it is vie/ed. Student sur)e% 7$e :ndergraduate Programs 8Survey age /ill contain a /eb2orm t$at re6im lements /$at is currently on -url o2 existing survey age1 W$en a survey is com leted4 an email /ill be automatically sent to a designated survey administrator.
Integrated Web Services (IWS) 1esearc' matri, On t$e %esearc$ age4 clients /ould li#e to $ave an interactive matrix t$at dis lays 2aculty by researc$ 2ields4 or researc$ 2ields by 2aculty. 7$is iece may include images or motion. 7$is /ill be develo ed by t$e designer in collaboration /it$ t$e clients; t$e intention is to $ave somet$ing beauti2ul4 im ressive4 but above all intuitive and easy to use.
Inter.ace 1e2uirements :ser Inter2ace Systems Inter2aces Website :I to be s eci2ied by design com s and associated descri tion o2 navigation "ut$oring inter2ace5 &ommonS ot Website /ill need to access and co y data 2rom t$e &ornell %egistrar0s database 2or listings o2 courses4 and 2rom t$e :niversity R="P directory 2or some aut$ori3ation and contact in2ormation 2ields
Project Interdependencies 7$ere are no ot$er rojects eit$er /it$in t$e client de artment or /it$in &I7 t$at are reFuired 2or or t$at de end on t$is roject. 7raining Plan 3ame/ -roup Grou 5 )SE "dmin 7raining 7%pe(s)8 Site "dmin O &ontributor +e)el o. Access Updating Capabilities "ll ages 7raining "ocumentation &ommonS ot "dministrator )anual &ommonS ot &ontributor )anual Site manual Baculty bio guide. &ommonS ot &ontributor )anual Site manual Baculty bio guide.
Bull
Grou 5 "ut$ors Baculty O sta22 res onsible 2or age content Grou 5 Baculty
&ontributor
Rimited I only t$eir Personal /eb Baculty bio guide. individual bio ages ages (access is driven by l<etI=) Q7y es o2 training5 Brom &ommonS ot Service at &ornell5 GSite "dminH4 G&ontributorH Brom Pa er7$in (t$e com any t$at roduces &ommonS ot)5 G=evelo erH. Brom IWS5 introductory sessions as reFuested by client. "dmin and 2ormal &ontributor training are arranged /it$ t$e &ommonS ot Service O/ner at &ornell. In2ormal training sessions4 usually brie24 2or small grou s or individuals4 on &ommonS ot aut$oring and t$e u date o2 dynamic or GmanagedH elements 2or t$e s eci2ic site can be rovided by IWS at our standard er6$our rate. 7/o one6$our IWS training sessions are currently budgeted 2or t$is site. IWS Project Initiation Plan !
Integrated Web Services (IWS) "dministrator training can be sc$eduled 2or any time 2rom /ell be2ore t$e site launc$es to s$ortly a2ter it launc$es4 but s$ouldn0t be delayed beyond t$at. &ontributor training s$ould be sc$eduled to com lete slig$tly be2ore t$e site is ready 2or content entry to begin. 9ig' +e)el Sc'edule 5it' $e% "eli)erables 7$e sc$edule given $ere includes all items 2rom t$e initial4 2ull roject descri tion. "t t$e client0s o tion4 some items can be removed 2rom t$e roject lan or assigned a rovisional status. Provisional status allo/s t$e client to determine4 some time into t$e develo ment o2 t$e roject4 /$et$er or not t$e section or 2eature /ill be included. Suc$ mid6course decisions may a22ect t$e sc$edule. Milestone Content "e)elopment &lient "ut$ors develo co y "ll co y 2inali3ed and a roved Source images identi2ied and obtained (including ermissions) Source images 2or/arded to IWS "esign =esign #ic#o22 meeting 1st =esign Presentation Beedbac# %eceived 2rom clients !nd =esign Presentation (may be via /eb osting) Beedbac# %eceived 2rom clients 9rd =esign Presentation (i2 necessary; may be via /eb osting) =esign Sign6o22 "e)elopment =evelo Server In2rastructure Page tem lates coded Static Pages created =ynamic elements created Images identi2ied Images rocessed4 entered &lient site admin training com leted &lient users and grou s establis$ed &ontent entry training com leted )anual 2or dynamic data delivered to client &ontent Entry com leted IWS team site revie/ Initial A" revie/ com leted A" 2ixes com leted and veri2ied Rin# redirects identi2ied Rin# redirects im lemented IWS Project Initiation Plan 1" Baseline Start "ate Baseline Completion "ate
Milestone Binal client site revie/ Raunc$ Closing Post6launc$ monitoring com lete 7ransition to Steady State6Project &lose Out %e ort
Assumptions
In order to ma#e a timely launc$ date5 6 roject must be a roved and initiated by -date1. IWS may be able to begin t$e roject sooner t$an t$e ro osed start date4 but only i2 all a rovals are in order. 6 bot$ IWS and client sta22 must be readily available 2or meetings and con2erences 6 roject sco e may not be extended (alt$oug$ it may be reduced) 6 bot$ IWS and client sta22 must be vigilant about res onding Fuic#ly to issues and maintaining a/areness o2 t$e roject0s tig$t timeline 6 it must be ossible to react to un2oreseen di22iculties by trimming sco e or rede2ining 2unctionality; $o/ever4 any suc$ c$anges must be t$oug$t2ul and mutually6acce table. 7$e sc$edule and cost estimates given $ere include all items 2rom t$e initial4 2ull roject descri tion. "t t$e client0s o tion4 some items can be removed 2rom t$e roject lan or assigned a rovisional status. Provisional status allo/s t$e client to determine4 some time into t$e develo ment o2 t$e roject4 /$et$er or not t$e section or 2eature /ill be included. Suc$ mid6course decisions may a22ect t$e sc$edule.
various
various
t$e latter case4 revie/ t$e content a2ter entry and re ort any corrections t$at need to be made.
Communication Plan
7$e 2ollo/ing met$ods /ill be used to #ee sta#e$olders and outside arties in2ormed and involved in t$e roject. Website Project "ocuments Kust li#e t$e /ebsite consulting roject4 t$e /ebsite develo ment roject is initiated by t$e signing o2 a Ser)ice Agreement (SA)4 /$ic$ is a standard62orm contract used by &I7 2or all rojects. In t$e course o2 t$e /ebsite develo ment roject4 t$e roject team /ill use t/o rimary documents to record and communicate about t$e roject0s rogress5 status reports4 and an issue log. 7$e status re orts are in t$e same 2ormat as t$ose o2 t$e consulting $ase4 including a summary o2 cost6trac#ing to date. 7$e issue log is used to document issues4 action items related to t$em4 and t$eir resolution4 all t$roug$ bot$ develo ment and A". It is accessed t$roug$ t$e online trac#ing system 'ug3illa. I2 at any time it becomes necessary to ma#e signi2icant c$anges to t$e sco e4 sc$edule4 or deliverables o2 t$e roject4 t$ese /ill be recorded in c'ange memoranda t$at may become addenda to t$e Service "greement. 7$e 7raining Plan section o2 t$is document is used to coordinate /it$ bot$ t$e &ommonS ot Service O/ner and any ot$er individuals /$o /ill be re aring documentation on t$e site or roviding s eciali3ed client training (suc$ as on /or#ing /it$ managed content). Binally4 /$en t$e roject $as been com leted4 a Closeout 1eport is re ared t$at summari3es estimated and actual costs and sc$edule4 and documents any remaining o en issues (2or exam le4 i2 a c$ange is reFuested a2ter a site $as gone into A"4 clients o2ten re2er to launc$ t$e site as is and return later to im lement t$e c$ange.) !t'er Project Communications W'at =esign Cic#o22 meeting W'o/7arget &lient Project manager and #ey sta#e$olders Purpose IWS designers describe our rocess4 standards; get in2ormation 2rom clients on design desiderata %evie/ design c$anges and re2inements )ain c$annel o2 communication about roject issues4 rogress4 Fuestions4 document
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=esign %evie/s
&lient Project manager and #ey sta#e$olders IWS and client roject managers
"s revisions or extensions to t$e design com s are ready 7y ically several messages a day during develo ment $ase
Purpose exc$ange " rises clients o2 roject status4 issues4 rogress4 and costs documents issues4 action items related to t$em4 and t$eir resolution documents issues4 action items related to t$em4 and t$eir resolution &lient ins ection o2 site to insure t$at /$en it is launc$ed it meets s eci2ications
"s needed
Website utility
&lient Project manager and #ey sta#e$olders &lient Project manager4 #ey sta#e$olders4 training ersonnel
7raining Plan
Summari3es roject results4 costs4 timeline4 records any o en issues Identi2y levels and ty es o2 training reFuired 2or all client users
"t client0s o tion4 meeting /it$ roject team or async$ronously by individual ins ection o2 /ebsites /it$ any issues recorded in t$e log =ocument /$ic$ is signed by all arties document
once
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Budget
Project Cost : 7ime #stimates "ll roject costs and dates are estimates. Projects are c'arged onl% .or actual time spent;
"esign P'ase estimated costs Cic#o22 meeting; reFuirements and re2erences develo design alternatives (!) 6 $ome and secondary ages Present design alternatives 'asic design c$osen4 alterations identi2ied Incor orate alternatives4 develo 2urt$er age designs Post design u dates 2or revie/ and 2eedbac# %eceive client 2eedbac# Incor orate 2inal alterations and ost Sign6o22 on design =esign $ase roject management =esign $ase total
"esign P'ase Cost41eduction !ption I2 clients can c$oose a design and com lete all alterations on it in ! revie/s instead o2 94 cost o2 design $ase can be reduced.
Build p'ase estimated costs =esigner time Programmer time &ontent entry by IWS Project management =ocumentation 7raining sessions Auality "ssurance testing A" 2ixes and launc$ re aration Post6launc$ monitoring and su ort Bactor o2 sa2ety N1D? 'uild $ase total $ours
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Project 1esourcing Project 1ole Project )anager Programmer =esigner &ontent Entry4 i2 by IWS A" 7esting Systems su ort ( 1e26d 1 1 1 ! 1 1 W'o (i. /no5n) or 7B" < 7ime "ates 3eeded ("ate 1ange) 3ame o. Manager
Management Approac'es
7$e &ornell Project )anagement )et$odology (&P))) /ill be a lied as t$e roject management a roac$ to im lementing t$is roject4 s eci2ically4 lanning4 trac#ing4 re orting4 and closing out t$e roject. 7$e 2ollo/ing sections de2ine t$e standard a roac$es.
Issues Management
7$e 2ollo/ing issues management rocedures /ill be used5 )ajor issues (any t$at /ill signi2icantly a22ect t$e sco e4 sc$edule4 or budget 2or t$e roject) /ill be registered in t$e roject )ajor Issues log. 7$e Project manager and &lient Project )anager /ill determine $o/ to address t$e issue and identi2y $o/ it /ill a22ect t$e sco e4 sc$edule and budget 2or t$e roject. On t$e Project Status %e ort4 t$e roject manager /ill re ort t$e issues currently being /or#ed on4 t$eir status4 and t$e rojected date o2 resolution. "ny critical unresolved issues t$at are im acting t$e sco e4 time4 cost4 or Fuality o2 t$e roject /ill be $ig$lig$ted in t$e status re ort. W$en an issue is resolved4 merged /it$ anot$er issue4 or /it$dra/n4 t$e issue log /ill be u dated. W$en an issue is closed t$e resolution is logged and it is moved to a closed status. )inor issues /ill be logged and managed using t$e 'ug3illa issue trac#ing rogram4 /$ic$ all IWS artici ants and t$e &lient P) /ill $ave access to.
C'ange Management
I2 t$e clients reFuest a c$ange t$at4 in t$e o inion o2 t$e IWS roject manager4 signi2icantly a22ects t$e roject0s sco e4 cost4 resourcing4 sc$edule4 or t$e Fuality o2 t$e roduct4 s8$e /ill alert t$e client roject manager to t$e im lications o2 t$e reFuested c$ange4 and t$ey /ill develo and document a mutually6agreeable lan 2or resolving t$e c$ange reFuest. 7$is may result in t$eir /riting an
IWS Project Initiation Plan 15
addendum to t$e roject service agreement /$ic$ /ill need to be signed by t$e relevant arties at &I7 and t$e client de artment. In t$e event t$at no mutually6agreeable lan 2or resolving t$e c$ange reFuest can be arrived at4 t$e original roject sco e /ill remain unc$anged. In t$is case4 t$e c$ange reFuest /ill be documented as an o en issue in t$e closeout re ort.
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1is/ Plan 7$e 2ollo/ing table includes ris#s t$at IWS sta22 are a/are o2 as generally a licable to /ebsite develo ment t rojects. 7$e list may be amended /it$ in ut 2rom t$e clients. %is# Bactor IWS resourcing con2licts or s$ortages Im act on Project 7$e roject cost and sc$edule ( rimarily sc$edule) could overrun %is# Plan (Strategy) "ssign 2ull tec$nical resources /$en ossible Obtain commitment o2 resources to meet t$e roject sc$edule &reate an alternate resource lan 2or critical tas#s Project could run over %eassign content sc$edule; is unli#ely to run res onsibilities /it$in client over cost de artment Kuggle IWS sc$eduling to accommodate delay; 2or content editing or entry4 use IWS trained and su ervised ersonnel Provide laces in /$ic$ images can be added easily later; searc$ 2or and buy images 2rom vendors %es . Project )anager
&lients are unable to re are4 a rove4 or enter content by t$e reFuired deadline
&lients do not $ave as many images as are needed 2or t$e site
IWS sta22
commission local $otogra $ers to ta#e more images; canvass &lient 2aculty 2or images 2rom P) t$eir researc$ a ers Server8$osting8 Site can0t go live on time Wor# /it$ &I7 and cam us IWS P) in2rastructure roblems (note4 t$is is unli#ely4 and i2 &S ot $osts to develo it occurs it /ill get a RO7 o2 alternatives attention and resources 2rom &I7 u er management)
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Signatures 7$e signatures belo/ indicate t$at t$e arties $ave read and agree to t$e terms and conditions under /$ic$ t$is o22ering is made. Project Sponsors 3ame Signature "ate "epartment 7itle
"ate
"epartment
7itle
Project Appro)ers 7$e signatures belo/ indicate agreement to Secure %eFuired %esources and t$ey $ave t$e aut$ority to commit resources 2or t$is roject. 3ame Signature "ate "epartment 7itle
"
(2or t$is exam le4 only a $ome6 age ma is s$o/n. Site ma s usually com rise at least ( ages suc$ as t$is4 sometimes as many as !D.)
1!