Jessica Mueller |

1978 Gaudrey Street, Deland, FL 32720 jemueller@seu.edu 386-956-2440

PROFESSIONAL PROFILE A multi-talented professional who supports and enhances the capacity of the leaders being served. Has a keen understanding and capacity for service to accomplish the organizations strategic objectives. Engages the workplace with tenacity and professionalism. EDUCATION SOUTHEASTERN UNIVERISTY, Lakeland, FL Bachelor of Science, Organizational Leadership Minor Elementary Education Minor Business PROFESSIONAL EXPERIENCE SOUTHEASTERN UNIVERSITY, Lakeland, FL May 2014

August 2012 Present

Resident Assistant (March 2013 Present)

Engages 40 university women to support their campus experience Plans and executes activities to help residents become familiar with their residential peers Addresses violations of community standards in a professional manner Manages emergencies to ensure the safety and confidentiality of all involved Develops and distributes marketing materials for department events Manages inventory of department assessments Handles confidential student information and records Evaluates student assignments and grades according to established standards May 2011 Present

Teachers Assistant, College of Education (August 2012 Present)

WIN SHAPE CAMPS, Atlanta, GA Performing Arts and Crafts Leader (May 2013 August 2013) Oversaw and evaluated the performance of 25 camp counselors Ensured area leaders had appropriate supplies to carry out daily activities Served as liaison between senior management and camp counselors

Lead Office Assistant (May 2012 August 2012)

Engaged parents whose concerns were escalated from Intro Office Assistant Supervised the daily activities of the Intro Office Assistant Evaluated duties and delegated responsibilities among staff Managed parent communications to address concerns Filed confidential participant records to include medical and other personal data Engaged campers to teach pre-planned skills through activities August 2011 May 2012

Intro Office Assistant (May 2011 August 2011)

CHICK-FIL-A, Lakeland, FL

Team Member
Interacted with customers to understand and respond to their needs Handled cash and processed cash equivalents according to established standards Ensured a clean and safe dining and working environment Prepared food according to safe food-handling guidelines KEY SKILLS Microsoft: Word, Excel, Publisher, Outlook