bharat dutt

F & B MANAGER at SUN CITY PREMIERE HOTEL duttbharat@gmail.com

Summary
Hospitality, Hotel and Catering Management Career Objective: To find a stimulating and challenging role in hospitality where I can use my excellent interpersonal, management and leadership skills to make a positive contribution and confidently lead a team. Key Skills and Abilities: Management and leadership, year of working in hospitality have given me excellent interpersonal, management and leadership skills. I have extensive experience managing staff as well as dealing with the public as a hotel manager. Financial management: Experience with MYOB data entry, reconciliation and report production, as well as understanding of GST, profit and loss statements and balance sheets. Competent in bank reconciliations, debtor ledgers, accounts payable/receivable, balancing gaming machines, monthly reporting to boards, auditing, budget analysis, cash flow and liaising with external accountants. Human resources: Ability to process; payroll, superannuation and workers compensation, also experienced in staff recruitment and retention, training and development activities, traineeships and dealing with complaints and grievances. To develop and operate innovative hotels & resorts with comfortable and convenient rooms, dynamic restaurants, beverage and banquet facilities that provide an exceptional guest experience while maximizing profit. Specialties: Customer Focus / Quality Change Management / Strategic Orientation Interpersonal Skills & Team Work / People Development Commercial Awareness / Time & Task Management.

Experience
F & B MANAGER at SUN CITY PREMIERE HOTEL May 2013 - Present (5 months) F&B manager with 15 years experience in managing the daily operations of the fast-paced F&B

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environment in the hotel, restaurant, and entertainment industries. Effective motivator, trainer and mentor. Dedicated to quality results through continuous improvement. A hotel and cafeteria consisting of 24 room and 85 staff members. Responsibilities: Manage daily operations of the complex including all administration duties for the management of finances, human resources, stock control, cash control, gaming, promotions and marketing, and the responsible service of food and alcohol. Manage stock control for the bottle shop as well as bar and cleaning supplies. Organize contractors for catering. Report regularly to the complex owners regarding operations and planning. Achievements: Managed an overhaul of the bottle shop POS system which resulted in an increased profit margin and accurate stock counts. Consulted with builders, gaming representatives and owners to enable the successful placement of new gaming machines and development of a new outdoor smoking area. Catering Manager at National Catering Company January 2011 - Present (2 years 9 months) Supervised all catering activities and prepared cost of all menu items and maintained required equipments. Provided assistance in preparation of all food and refreshments and facilitated in cleanup for catering services. Maintained record of all employee pay increases and assisted in hiring of personnel. Participated in all team meetings and provided an efficient interface with all vendors. Maintained efficient relationships with all external customers. Reviewed all process and maintained all sanitation and safety standards. Provided training to employees for all catering services. Prepared schedule for all catering projects and ensured compliance to all deadlines. Greeted all guests pleasantly coming to offices. Administered booking of space and completed all banquet event orders and participated in-house meetings. Maintained list of all VIPs and designed required amenity cards. Assisted to provide response to all telephone inquiries and provided all required information. Maintained and ensured compliance to all safety programs. Location Manager at Support Service Company llc October 2009 - August 2010 (11 months) Working as a Location Manager handling the location of GCC Mobilization of the entire camp looking after the client accommodation facilities, foodservice, housekeeping, laundry facilities maintainers to be carried out for the entire camp. Handling parties for the senior client been organized doing outdoor catering for the client. Serve as clients' primary contact in planning catered events, including developing menus, transportation service, procuring of rentals, and staffing.
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 Ensure that security, safety, and health standards are being adhered to. Plan and implement all events for the department. Supervise, train, and direct service staff. Location Manager at Spinneys Abu Dhabi LLC August 2007 - September 2009 (2 years 2 months) Location Manager in Abu Dhabi Company for Onshore Oil Operations (ADCO Shah) Role was being responsible for Accommodation, Store Keeping and Finance, HSE, IR, General Administration. Responsible for overall supervision of the catering and housekeeping department on site for Spinneys. Mobilized the restaurant in ADIA (Abu Dhabi Investment Authority) having a daily turnover of 1000 employees Mobilized the restaurant of ATI & PI (ADNOC Petroleum Institution) Umm al Nar Handled University Catering in AL Ain Waiter at P&O Cruises June 2004 - March 2007 (2 years 10 months) Successfully completed 3 contracts of 10 months each on the vessels. Worked as a Waiter on the cruiser ship. Very good knowledge of USPH standard and HACCP Silver Service Knowledge, Excellent communication skills Maintain positive relation with staff and guest in high volume. Luxury service, Monitor guest inquiries, requests, complaint and corrects problems promptly Monitor guest satisfaction and takes personal responsibility to ensure it Waiter at Hyatt Regency February 2002 - May 2004 (2 years 4 months) Worked as a waiter in the Pre-opening property for Hyatt Regency Mumbai in Banquet department. Undergone crossing training in all the department of the hotel. Specializing in wedding, business, and seasonal/holiday banquets.

Education
Eastern Institute For Integrated Learning In Management University Sikkim Bachelor of Arts (B.A.), Hotel Management, 2009 - 2011

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bharat dutt
F & B MANAGER at SUN CITY PREMIERE HOTEL duttbharat@gmail.com

Contact bharat on LinkedIn

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