The Accenture Innovation Center for Financial Services

Helping banks develop innovative mobile services

How to drive growth through mobileenabled strategies

The future of banking will be dominated by more convenient, user-controlled, real-time mobile services. But how do you get to the future? Start by imagining the potential mobile services you could offer customers and begin the journey to making this a reality.
At the Accenture Innovation Center for Financial Services Jakarta, we let your imagination be the guide for the mobile services you can offer customers. Its your chance to experience Accentures best thinking and research insights through mobile banking and payments demonstrations that will inspire you to create your own set of ideal service offers for customers. The financial services industry faces the triple challenge of: 1. More demanding customers 2. Declining loyalty 3. Growing competition from non-traditional service providers. At Accenture, we believe that providing enhanced mobile services to customers is the solution to these challenges. The vision for the Accenture Innovation Center for Financial Services Jakarta is to showcase and workshop mobile technology to help organizations drive to alignment and action on their mobile strategy and roadmap. We simulate real use cases so together we can brainstorm which business models will work best for your bank. We recognize there is nothing like playing with devices to see their potential hands on, is the way to unlock the imagination. Accenture brings the best in class to your doorstep. The Accenture Innovation Center for Financial Services Jakarta is part of a global network of facilities. This network includes Accenture Technology Labs, with four locations in the United States; plus facilities in Bangalore, India; Sophia Antipolis, France; and Beijing, China. This global network allows us to leverage capabilities and leading-edge technologies between locations and across industries. We recognize that in order to make your plans a reality, you need internal buy-in and commitment. To attain this, we invite you and your colleagues to the Accenture Innovation Center for Financial Services Jakarta to conduct an impactful offsite meeting, facilitated by Accenture. This can be especially valuable to achieve consensus across business units, channels and functional groups. Leverage our thought leadership, case studies, demonstrations and industry experts to help you look beyond todays business as usual challenges and stimulate dialogue to address how to keep pace with todays digital savvy customers who expect a wider array of services. The reality is, if banks dont offer customers what they want, other non-traditional competitors (from phone and internet service providers to retailers) will do it first, and in the process, take market share. At the Accenture Innovation Center for Financial Services Jakarta you will have the opportunity to: Participate in simulations which demonstrate how mobile banking innovations can add real value to your business Explore the leading mobile platforms suitable for ASEAN and learn how to seize mobile banking opportunities best suited to your customers Agree a clear plan to begin, or accelerate, your mobile journey.

A wealth of valuable and relevant topics

The Accenture Innovation Center for Financial Services Jakarta offers mobile banking and payment workshops specific to the banking industry.

Few regions in the world are adopting digital as quickly and enthusiastically as the ASEAN region. Already boasting the fourth highest number of Facebook users and third fastest internet user growth in the world, mobile penetration in Indonesia is projected to soon be the fourth highest in the world. Accenture believes that the ASEAN region represents the perfect storm for adopting mobile banking. The winners will be the financial institutions that adopt mobile specific business models that drive value rather than replicating existing channel offerings. The Accenture Innovation Center for Financial Services Jakarta assists financial institutions visualize and understand the new world of mobile-driven business models answering questions such as: What is the potential and current landscape of mobile banking in ASEAN? How are we placed today to compete in the mobile banking space? What can we learn from global mobility leading practices (technology platforms, new business models)? What is our mobile vision and supporting opportunities related to mobile banking? Can we make our ideas a reality? By answering these questions youll be equipped to develop and execute new mobile banking business models, designs and innovative solutions. Solutions, which include;

2. Mobile Banking
Applying for new products via mobile phones (savings accounts, mortgages, personal loans, wealth products) for both banked and unbanked customers Checking account details and transaction details on the go.

needs and their portfolio performance, in order to recommend customised solutions to meet those needs Branch Managers Using mobile devices for detailed regional and branch performance against plan with the ability to drill further down to review an individual Relationship Managers sales performance. The Accenture Innovation Center for Financial Services Jakarta introduces you to cutting edge mobile technologies. With our help youll uncover how to embrace these solutions and appeal to your mobile-savvy customers. Youll leave the center with a comprehensive understanding of how to drive business growth through new, mobile driven business strategies.

3. Mobile Payments
Using mobile wallets for contactless payment for a retail product International remittance Redeeming loyalty coupons (received via marketing programs) to pay for retail goods.

4. Mobile Enterprise
Relationship Manager using mobile devices to understand existing customer

1. Financial Inclusion
Using mobile phones to top up a mobile wallet through third-party agents Peer-to-peer money transfers between mobile wallets.

Contact us to schedule a workshop

To learn more about the Innovation Centre for Financial Services Jakarta and its programs, speak with your Accenture executive or email us at: Jakarta.FSIC@accenture.com

About Accenture
Accenture is a global management consulting, technology services and outsourcing company, with approximately 281,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the worlds most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$28.6 billion for the fiscal year ended Aug. 31, 2013. Its home page is www.accenture.com.

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