Arizona State University

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PLUS
Executive Education
SGML launches a new
division that offers
customized learning

> GLENN WILLIAMSON SGML Research

CEO of the Canada Arizona
Business Council Professors in the news
and winning awards

Canada’s
Bounty The Canada Arizona
Business Council’s president
teams up with SGML

[ SCHOLARSHIPS ]
Special Section:

Also Inside: Global Business  SGML Achievers  Alumni Update  Faculty & Student Profiles
Contents Fall 2007

features
8 8 Canada Loves Arizona
SGML’s newest Dean’s Advisory Council member is a hard-talking,
quick-moving Canadian-born businessman intent on helping Arizona
realize the worth of its second largest trade partner: Canada.

10 Executive Education
Inside SGML’s new executive
education program
PLUS: Jeff Rattiner’s top 5 tax tips

14 Sabbatical in Denmark
SGML accounting professor’s insight on
the Copenhagen economy
Editors
Debbie Gardiner McCullough, Chief
Karen Harbin, Managing,
Publisher 602-543-5210 SPECIAL SECTION: 10
Steve Des Georges
Linda Mullins 16 Scholarships
Gary Waissi Sonoran Technology helps SGML’s
enterprising single moms
Contributing Writers
Dr. Ann Cavuokian
Jeff Rattiner

Design
Clark Creative 14
Photography
Brian Fiske

School of Global Management

and Leadership
Arizona State University
Inside business@sgml
1 From the Dean
 12 In the News
4701 West Thunderbird Road
PO Box 37100 2 What’s New 13 SGML Achievers
Phoenix, Arizona USA 85069-7100 3 In the Spotlight 18 Alumni Update
http://sgml.asu.edu
602-543-6200 3: Student Profiles 20 New Faculty
7: Faculty Profiles 21 SGML Listings
8 Global Business
8: Wilfrid Laurier / Sarritor
9: Privacy Issues

© Copyright 2007 Arizona Board of Regents


Dr. Gary Waissi DEAN
SCHOOL OF GLOBAL MANAGEMENT & LEADERSHIP
ARIZONA STATE UNIVERSITY
WELCOME TO THE FALL 2007 ISSUE of business@sgml. We
continue to be extremely busy developing and launching new
programs, exploring new opportunities locally, and expanding
SGML’s global efforts.
In this issue you will read about how SGML continues to
increase its “Global Footprint.” We highlight our emerging rela-
tionship with Canada, a country that is an important partner,
resource of information and expertise for Phoenix and Arizona
State University. Our feature story is about Mr. Glenn Williamson,
CEO and Founder of Canada Arizona Business Council (CABC), and
member of the SGML’s Dean’s Advisory Council. I am sure you
will enjoy reading about Mr. Williamson, a Canadian mover-and-
shaker here in the Valley and beyond.
As the first formal relationship for the school with Canada,
we have entered into a collaborative agreement with the
Wilfrid Laurier University Business School in Ontario, Canada. A
delegation, lead by Dean Ginny Dybenko, visited Arizona State
University in August 2007 to sign the agreement. This agreement
forms a framework for student and faculty exchange as well as
for collaborative research.
Staying with the emphasis on Canada, you will read about Dr.
Ann Cavoukian, information and privacy commissioner for the
from the Dean
province of Ontario. Dr. Cavoukian is recognized as one of the
leading privacy experts in the world. She will be one of the fea-
tured speakers at an April 2008 conference on privacy issues orga-
nized Dr. Marilyn Prosch and SGML. For the latest information,
please check the SGML Web site at http://sgml.asu.edu.
This Fall we celebrated the launch of two graduate degrees
– the Master’s in Applied Leadership and Management and the
Master’s in Professional Accounting. We continue with an aggres-
sive development of new, innovative and focused degree pro-
grams. Two new programs, planned for Fall 2008 launch, include
the M.S. in Financial Analysis and Portfolio Management and the
M.S. in Consumer Centric Innovation and Marketing Research. The
programs will complement our existing portfolio, and are part of
the SGML Strategic Plan implementation.
In addition, this summer we launched SGML Executive
Education programming and hired Howard Norman to lead the
effort. The inaugural programs are already underway. In this
issue you can read about the Certified Financial Planner program
conducted by Jeff Rattiner, author of the popular book “Getting
Started as a Financial Planner.”
In all of our efforts – helping SGML implement the Strategic
Plan; helping us become even more embedded in the business
community and the region; and helping us create and offer
innovative, responsive, and value adding programs, the Dean’s
Advisory Council (DAC) plays an invaluable role. Consequently,
we have continued to grow the council. Since the Spring 2007
issue of this magazine we have added 21 new high-level busi-
ness and community leaders to the Council. The new members
include – Joy Butler (Policy Development Group), Ricardo
Cortazar (Alvarez & Cortazar LLC), David Doss (Arizona State
Credit Union), Gary Glandon (Insight Enterprises, Inc.), Lois
Halverson (Jetstrip, Inc.), Don Henninger (The Business Journal),
Don Keuth (Phoenix Community Alliance), Laura Palmer-Noone
(formerly with University of Phoenix), Carol Poore (Body Positive,
Inc.), William L. Putnam (USAA Phoenix Operations), Kathy Sacks
(Sacks Public Relations), Matt Salmon (Greenberg – Traurig), Scott
Schaefer (Bank of Arizona), Tom Schoaf (Mayor of Litchfield Park),
Randy Smith (formerly with UTI), Jim Stone (Swift Charities),
Marilyn Teplitz (MGT Associates, LLC), Bill Vandenbosch (TriWest
Healthcare Alliance), Sharon Welsh (Aetna Global Benefits),
Candace Wiest (West Valley National Bank) and Glenn Williamson
(Canada Arizona Business Council). All members of the DAC are
listed inside the back cover of this issue.
If you have comments or questions relating to SGML or
articles in this issue, please contact me or the editorial staff of
business@sgml. Finally, I would like to wish you and your families
a prosperous 2008.
Sincerely,
Dr. Gary Waissi
business@sgml Fall 2007 1
 what’s New Master’s Programs

SPOILED FOR
Choices
SGML Adds Three New
Master’s Programs to the Mix
CHOICES JUST BECAME GRANDER FOR
prospective students at Arizona State
University’s School of Global Management
and Leadership. This Fall SGML added two
new programs to its graduate portfolio of
business degrees – the Master’s in Applied
Leadership and Management (MALM) and
the Master’s in Accountancy and Applied
Leadership (MAAL).
And now two new programs are pending
approval by the Arizona Board of Regents
in December 2007, and are slated to begin
instruction in Fall 2008. These are all great
alternatives to a traditional MBA degree,
says Dr. Joseph Bellizzi, professor and mar-
keting chair in the school’s Department of
Economics, Finance and Marketing.
“The new M.S. in Financial Analysis and
Portfolio Management is perfect for stu- > Dr. Joe Bellizzi and Dr. Bruce Baldwin

dents who aspire to do financial planning,

investment analysis or advising individual
investors,” says Bellizzi who helped create
the program. “This course will do well, espe-
cially if someone already has an undergradu-
ate business degree.”
The degree consists of 30 credit hours
with 10 required classes and no electives.
Foundation courses include tax and estate
planning and financial modeling, combined
with investment courses such as derivatives,
fixed income securities, and portfolio strate-
gies and hedge funds.
Bellizzi thinks the degree will be great for
working professionals wanting to rapidly
return to the work force. “This shorter, 30-
credit hour coursework can be completed
in one year, something the 48-hour MBA
doesn’t offer.”
The same applies for the new M.S.
in Customer-Centric Innovation and
Marketing Research, which explores
marketing research techniques and brand
development. Nine required classes cover
everything from statistical analysis and buyer
behavior to innovative brand management
and marketing communications. Electives
include managing people and organizations,
ethics, and corporate social responsibility.
Adding to student choices is a revised ver-
sion of the Master’s of Accountancy and
Applied Leadership (MAAL). The previous
MAAL program was converted to a Master’s
of Professional Accountancy (MPAcC) and,
as with the MAAL, students will be pre-
pared to take and pass the CPA exam upon
completion.
Dr. Bruce Baldwin, chair of SGML’s
accounting department, explains, “We found
a large demand for a master’s program in
accountancy aimed at students who had
not previously majored in accounting. The
revised version meets that demand.” While
there are few such programs currently,
the continuing and growing demand for
accounting professionals nationwide could
lead to others like it.
Baldwin sees the MPAC as a high-level
version of the wildly successful post-bac-
calaureate program launched in 1991. “The
MPAC’s entrance requirements are higher
and the coursework intensity is higher as
expected of a master’s program,” he says.
The first MPAC students begin classes
in the Spring 2008 semester. This includes
students with undergraduate majors such
as agribusiness, anthropology, education,
finance, and justice studies. One student has
a Ph.D. in economics and another has an
MBA.
Dr. Pierre A. Balthazard, director of
graduate programs, says specialized degrees
like this are a growing trend in academia,
probably pushed along by globalization and
other market forces. While the MBA still
constitutes 90 percent of the graduate busi-
ness degrees produced nationally every year,
the growing size of the Phoenix market, he
says, offers a sizeable demand for high-level,
specialized graduate degrees. “We’re excited
to be offering these to our market.” 

2 business@sgml Fall 2007

 Student Profiles in the spotlight

SGML Joins
the AMA
WHEN KERRI O’CONNELL ATTENDED her first
collegiate chapter meeting of the American
Marketing Association (AMA), she was blown
away. It wasn’t just the camaraderie from
other marketing types; the guest speakers
were magical. That day executives from Cold
Stone Creamery, the ice cream company, dis-
cussed website redevelopments, marketing
to New Yorkers and even naming the flavors.
“Just being there changed my life,” says the
SGML undergraduate. “It reconfirmed for me
that this is my career path.”
The AMA has three levels: a national chap-
ter, professional and collegiate. The West Kerri O’Connell CLASS OF ’08
campus once had one, but it faded away. So,
B.S., GLOBAL BUSINESS
O’Connell decided to bring it back.
“The demand is here,” she says. “Why not
bring the AMA benefits to the West campus,
close to home?”
With the help of three other volunteers, database and can attend the annual AMA officers and its chapter will be established
this Fall O’Connell busily created and distrib- meeting. O’Connell went last year and says by January. Next task: Finding funding,
uted an AMA flyer around the West campus. the experience and the conference were and fast. The group has no supplies and no
She visited business and marketing classes phenomenal. Then there are the weekly money for socials or to send its members to
and told students how popular marketing is guest speakers who come to campus, a the AMA annual meeting in New Orleans this
becoming among their U.S. peers, especially closer-to-home benefit available to AMA April. “We want to send eight members but
MBAs who like the creativity the field offers. members. we’ll need donations,” says O’Connell.
Also, for job networking, a collegiate chapter A collegiate AMA chapter only becomes She isn’t overwhelmed. Where there is a
is wonderful, she reported. official with 10 members, and within two will there is a way, and she has passion for
Few realize, for instance, that collegiate months – thanks to word of mouth and the the cause. “The psychology of marketing
members can access the AMA national job promotions – the West campus now has 10 fascinates me.”

Stoking the Fire IT’S THE EXCITEMENT that gets him. He also likes learning and a good
challenge, which is why he enrolled in the Master’s in Applied Leadership
Amos Chalmers heats up his career as captain (MALM) program at SGML this past Spring. “For building my leadership
skills, I couldn’t think of a better degree.”
with the Phoenix Fire Department
So far, Chalmers is impressed by the high-caliber professors and how
applicable the classes are. He marvels that his professor, Dr. Suzanne
Peterson, is an executive coach for Fortune 500 CEOs, has a Ph.D. and ball
room dances. “I wasn’t expecting such eclectic professors, still active in
the work force. I was nicely surprised.” Chalmer’s favorite class so far is
Peterson’s self development class. “She talks about power markers, how
we are perceived, and how things like non-verbal communication, your
clothing, whether you interrupt people or not, influences how people look
at you. This awareness really helps in an organizational environment.”
The MALM program can only help Chalmer’s career. Already, he contrib-
utes to training programs for aspiring captains and knows his degree will
bring modern management leadership knowledge from SGML to the fire
service. “This will help cultivate our next crop of leaders.”
He wants to continue “climbing the ladder” within the department.
A master’s certainly helps propel fire department workers to the top
tier jobs, especially ones in the public safety sectors like fire, FEMA and
Homeland Security. The Phoenix Fire Department is one of the top in
the country and many of its managers move on to head other municipal
departments, once they have a master’s degree, Chalmers says.
The only drawback so far is balancing his work (a 56-hour week) with
Amos Chalmers CLASS OF ‘08 his wife and two children, along with study. “It’s a juggling act,” he admits.
But he feels supported by his wife, department and fellow fire fighters.
MASTER’S IN APPLIED LEADERSHIP
“Since I’ve enrolled at SGML, many are considering joining me.”
AND MANAGEMENT

business@sgml Fall 2007 3


Working
the
Table
GLENN WILLIAMSON ARRIVES AT the Ritz Carlton
Hotel’s Bistro 41 suited, smiling and full of vigor.
It is Veteran’s Day week and the 51-year-old entre-
preneur has a fabric poppy pinned to the lapel of his
Canali suit. Canadians wear these around Veterans
Day, he explains. “Apparently vivid, red poppies grew
in the European fields where our war dead were bur-
ied. John McCrae wrote a beautiful poem, ‘Flanders
Fields,’ all about it,” he says, thoughtfully tapping the
brooch. “This is the Canadian way to show respect .”
Williamson is full of interesting, international triv-
ia tidbits like this, picking them up mostly through
his travels. He grew up in Montreal and traveled
all over as a child; his four technology businesses
have had offices in Europe and Asia, and he travels
with his wife and children up to four months a year.
This summer the family rented a fancy apartment
in London’s Mayfair district. Last year it was Hong
Kong, mainland China, Ecuador and the Galapagos.
“It’s just so important for kids,” he says after order-
ing eggs Benedict. “How can children think globally
without showing them the world?”
With this outlook it’s no wonder that Williamson
is founder and CEO of the Canada Arizona Business
Council, a private-sector group building bilateral
trade between Arizona and Canadian businesses.
Since its inception in 2004 a key goal has been to
increase bilateral trade between Canada and Arizona
to $5 billion by the end of 2008. The council was
also instrumental in convincing the Canadian
Government to establish Canadian trade consulates
in Arizona and in raising awareness of the hundred-
plus Canadian businesses that maintain offices in the
Grand Canyon State
The challenge has been that few locals realize that
not only is Canada the state’s second-largest trade
partner after Mexico, but that 49 direct flights come
4 business@sgml Fall 2007
To stay ahead Arizona
must capitalize on its
growing Canadian
businesses. And Canada
Arizona Business Council’s
president, Glenn Williamson,
can help it get there.
to Phoenix weekly from Vancouver, Toronto, Calgary,
Edmonton and Winnipeg. “We are talking 500,000
Canadians – well-spending, wealthy Canadians at
that – traveling here annually for golfing, spas, and
many look at business offices here, too.” Williamson
is baffled why Canada is not deemed more important.
“We want Arizona to capitalize on this interest
and to become more global. We are talking about
multi-billion dollar earnings potential here for the
state,” he says.
GETTING THE BALL ROLLING
Williamson got things rolling in December 2003 by
visiting the Canadian consul general in Los Angeles,
and again in early 2004 meeting with foreign affairs
officials in Ottawa. That same year Canadian trade
consulates were set up in Phoenix and Tucson with
two diplomats and four staff. It was the CABC’s first
coup. Now Williamson wants Canada’s government
to upgrade its presence here to a full consul general,
with 10 to 20 staff. He also wants Arizona to open
a trade and/or foreign direct investment office in
Canada. “This is tougher, but we’re not done yet.”
The CABC started with Williamson, grew to
50 members in six months, and now boasts 150, all
Canadian/American senior C-level business lead-
}
ers involved in trans-boarder trade and investments.
TIMELINE
When the CABC members formalized that first list
of goals, it was not only internationalizing Arizona
business, but also academia – that is where ASU’s
School of Global Management and Leadership came
in. Williamson knew that the school had tradition-
ally lacked international partnerships with universi-
ties outside of Mexico.
He met SGML Dean Gary Waissi this Spring at
a Greater Phoenix Economic Council (GPEC) inter-
national meeting. When Williamson heard about the
 On the table with CEO AND FOUNDER – THE CANADA ARIZONA
BUSINESS COUNCIL, A PRIVATE-SECTOR GROUP

Glenn BUILDING BILATERAL TRADE BETWEEN ARIZONA

AND CANADIAN BUSINESSES.
Williamson www.canaz.net www.exeterfinancial.com

2003
Williamson founds CABC. Starts
with one person – himself – then
becomes 50 members within
six months. Now, CABC is 150-
members strong.
2004
Williamson visits Canadian foreign
affairs officials in Los Angeles and
Ottawa. Canadian trade consulates are
set up in Phoenix and Tucson.
2007
Williamson accompanies Arizona Governor Janet Napolitano on
Canadian visit to Ottawa, Toronto and Winnipeg. Governor Napolitano
meets with Canadian Prime Minister Stephen Harper in Ottawa, opens
Toronto Stock Exchange trading session.
On Dean Gary Waissi’s invitation,
Williamson joins SGML Dean’s

from 50 to 150 members Advisory Council.

business@sgml Fall 2007 5

 “You don’t hire the law firm because of the firm,
it’s the lawyer. I see passion in Gary and a man
wanting to go out on a limb. It’s very refreshing.”
Canadian Business In Williamson, Waissi saw “a dynamic
man with great energy,” but also some-
one well-linked to Canadian business and
Canadian companies with
operations in Arizona academia. In May, on Waissi’s invitation,
Air Canada Williamson joined the Dean’s Advisory
Bombardier Aero Council. Already he has helped SGML
Cascades cement a partner-university agreement with
InNexus the Wilfrid Laurier University School of
MDS International
Business and Economics in Ontario, and
PCL
TransCanada Waissi wants more like this throughout
TD Ameritrade Investments Canada. “Williamson can help. He is an
(Toronto Dominion Bank) instrumental, leading Canadian in the
WestJest Valley.”
Arizona-based companies that THE MAN BEHIND THE CABC
are Canadian owned Williamson’s approach to business may be
Circle K non-conventional. The CABC founder has
Harris Bank (Bank of Montreal) taken public five of his start-up companies.
Inter-Tel (Mitel) Two of these crashed and burned. He admits
PCL
Quote Media to having been penniless on a beach in
RBC Dain Rauscher (Royal northern Oregon before completely reinvent-
Bank of Canada) ing himself.
Stantec The most famous of Williamson’s compa-
Syntellec
nies is Wavo, formerly known as WavePhore,
TraxSoftware (March
Networks USA) Inc. The company feeds digital news feeds
to businesses, mostly media companies and
consumers. Its biggest clients included the
Arizona-based companies that Associated Press, Reuters, Dow Jones, and
have operations in Canada
even Yahoo. Williamson says he resigned
Avnet
as vice chairman at just the right time. He
Dial Corporation
EFunds won’t cite numbers, but did “very well” out
General Dynamics C4 Systems of the deal.
Insight Williamson honed his own self-education
JDA Software by reading biographies on business leaders
Mobile Mini
PetsMart like General Electric’s Jack Welch and South
Swift Transportation West Airlines’ Herb Kelleher. This helped,
US Airways but so did his realization that money and
U-Haul finance were in his genes. “I had a street-
smart ability to put deals together and the
This is just a sampling of companies.
For the complete list, www.canaz.net. people skills to mobilize people to work
for me.”
His belief in work-life balance is unique.
One night nine years ago, when his wife was
global expansions Waissi was making, he was expecting twins, he emailed his resignation
impressed. “I knew right away I wanted to from seven corporate boards and six phil-
help,” Williamson says. He wanted SGML, anthropic boards in the Valley and across
and not any other business school, because the nation. “This was after 10 years of really
of the growing relationship he was establish- hard work in our corporate world. I realized
ing with the dean, because it was Waissi he that being a good husband and a good father
believed in. is a facet of wealth and this epiphany felt
“You don’t hire the law firm because of the liberating.”
firm, it’s the lawyer. I see passion in Gary Now back working as a registered invest-
and a man wanting to go out on a limb. It’s ment banker and CEO of Nest Ventures
very refreshing.” L.L.C., a private equity firm with offices
6 business@sgml Fall 2007
in Montreal and Phoenix, this same tenac-
ity is probably what helps his council do so
well. Williamson’s peers like Leslie Hayes,
Canadian president of Media Corps, a
Canadian-owned company based in San
Diego, call him Forrest Gump because
he never ignores an opportunity and sees
no barriers. “He’s a dynamo,” says Hayes.
“Canada is very lucky having this spokesper-
son here in Arizona.”
CHECKING OFF THE COUNCIL’s
GOAL LIST
This October the CABC checked one task
off of its list of goals when Williamson
accompanied Arizona Governor Janet
Napolitano on her Canada visit – a first
for any Arizona governor. Williamson was
thrilled with the significance of the meet-
ing and the outcome. Through the CABC,
Governor Napolitano and 12 trade delegates
helped open the Toronto Stock Exchange.
As for working with SGML, Waissi and
Williamson hope to create internships for
SGML students at Canadian businesses,
both in Arizona and in Canada, and to
establish more agreements between SGML
and other Canadian universities. The first
SGML students will travel to Wilfrid
Laurier soon.
STRIKING WHILE THE IRON IS HOT
But Williamson says he won’t rest until
Canada has that full-blown Canadian
Consulate General, and Arizona opens
a trade and FDI office in Canada. How
can they not when trade and foreign direct
investment, not to mention tourism between
Arizona and Canada, has been increasing
at such large rates across the board in either
direction? He worries the state will become
complacent, or worse yet take Canada for
granted—“the 51st state thinking.” Last year
500,000 Canadians visited Arizona. This
year the CABC projects more than 600,000
visitors, and Montreal, the only Canadian
city with no direct route to Phoenix, will
have one soon. “We are seeing an enormous
amount of activity. Tourism equals trade and
then this becomes investment. “We must
strike while the iron is hot.” 
 Faculty Profiles in the spotlight

Flying High on Her Research

Assistant Professor of Finance Dr. Simona Mola
writes two hard-hitting papers

DR. SIMONA MOLA IS HAVING a great
year. The Italian-born professor co-
authored two important papers this fall
and was praised by the media and faculty
for both. The first, “Is There Life After Loss
of Analyst Coverage?” researches why
analysts cease covering a firm and what
happens once this coverage ends, once it
becomes “orphaned.”
Mola and her colleagues researched
2,763 companies that were orphaned
between 1983 and 2004. They found that
analysts start ignoring a firm not when
the firm’s performance starts waning,
but when the company looks unlikely to
generate investment banking business.
“Analysts are more likely to drop firms
with small market capitalizations and
high B/M (book-to-market) ratios – any-
thing lowering revenues generated for
the investment bank,” Mola says.
The outcome was startling. Once
orphaned, the firm’s performance falters
and the stock eventually dies. “It is trag-
ic,” Mola says. “Lost coverage contributed
greatly to the company being de-listed.”
Financial journalists have quoted the
findings in the Financial Times of London
and in the New York Times’ “DealBook.”
Mola says the study is new and a little
puzzling for some. “This reminds us of the
power that analysts have and questions
whether they have too much.”
Her second paper, “Affiliated Mutual
Funds and Analyst Optimism,” studies the
affiliation between analysts and mutual
funds. Mola investigated whether stock
holdings by affiliated mutual funds affect
analyst research. She contends they do;
analysts are more likely to promote the
purchase of stocks in the family portfolio
by awarding them positive ratings.
In November 2006 the paper earned
the distinction of Outstanding Paper in
Financial Institutions by the Southern
Finance Association, was presented at
several conferences, and is currently
under review by the Journal of Financial
Economics. Simona Mola
ASSISTANT PROFESSOR OF FINANCE

Lucy Chen
ASSISTANT PROFESSOR OF FINANCE Globalizing Accounting
Chen advises caution in SEC's new accounting move
IN NOVEMBER, THE SECURITIES AND
Exchange Commission (SEC) finally
voted to let foreign companies file their
financials without reconciling to gener-
ally accepted accounting principles
(GAAP). Companies will use International
Financial Reporting Standards (IFRS)
instead. This is another step towards full
convergence, something the SEC had been
resisting, and the changes could begin as
early as Spring.
Some hail the move and reason that if
the European Union and other countries
already comply with IFRS, why shouldn’t
the U.S.? Besides, one global account-
ing system is easier and part of a global
economy, right?
Dr. Lucy Chen, assistant professor of
accounting, has researched this topic for
four years and strongly urges against it.
She sees considerable loss of money at
stake. A company like Nokia now lists on
the New York stock exchange and must
convert its financials from Finnish to
GAAP standards. Using an international
standard that is incompatible with GAAP
could result in miscalculated earnings.
“We are comparing apples with oranges,
not apples with apples. Investors could
get burned,” she says.
Chen thinks that more time is needed
to carefully research the countries now
complying with the IFRS. The EU, she
reasons, only complied two years ago. “If
a share is measured using a different sys-
tem, how do you ensure the numbers are
reliable or that the definitions of earnings
are the same as we understand them? It
takes time.”
Chen started researching IFRS in 2003
as part of her Ph.D. at Temple University.
There was little debate then, but now the
timing is in Chen’s favor. In September the
American Accounting Association cited
Chen’s research in its national report. “I
was excited seeing it there,” she smiles.
In spite of the SEC’s November
announcement, Chen will continue
researching the impact that IFRS have had
on investors since 2005. She sees more
challenges ahead and thinks the debate is
“not over yet.”

business@sgml Fall 2007 7

 global business Focus On Canada

ASU and Wilfrid Laurier

University Cross Borders
SGML secures Canadian partnership

Labor Day weekend was extra special this

year for Arizona State University’s School
of Global Management and Leadership. On
September 4th the school signed an agree-
ment of mutual cooperation with Canada’s
Wilfrid Laurier,its first such partnership with
a university north of the border. Wilfrid-
Laurier is home to over 13,000 full- and part-

Killing Weeds the

time students and seven different colleges
and schools. The partnership will encourage

Green
contact and cooperation between faculty, stu-
dents, and various programs.
Gary Waissi, dean of SGML is thrilled with
the prospects of the agreement and sees it as
an important step towards establishing a true An SGML alumnus
partnership with a premier Canadian universi-
ty. “There are many countries for us to collab-
orate with, but we must look north because
Canada is such an important resource of infor-
mation and expertise for Phoenix, for Arizona,
Way launches an eco-friendly
weed killer

and for ASU.”

The agreement with the Waterloo-based
university’s School of Business and Economics
allows faculty to travel to one another’s cam-
puses and share in research and teaching, and
for undergraduate and graduate students at
both colleges to study abroad, too.
Waissi says “Overseas study offers a mul-
ticultural experience, knowledge, skills and
techniques that can only help our students
successfully compete in international busi-
ness and the global economy.
“We have to embrace the globalization of
business, and that is why partnerships with
top universities are important. We must be
where the opportunities and the resources
are and there is no better way than this.”
www.wlu.ca
Life has been a blur since Jeff Watson
graduated with his MBA from ASU’s School
of Global Management and Leadership. In
2002 the Montreal businessman returned
to Canada, began consulting for two man-
agement consulting companies in France
and Eastern Canada, and in 2005 founded
Sarritor, a biotech company selling eco-
friendly weed killer. “It’s been a busy five
years,” he admits.
Sarritor was inspired during the kafuffle
in Canada about toxins in garden herbicides.
Politicians worried about herbicides causing
cancer and other health problems and started
banning their sale and use. Watson noticed
that concerned Canadians wanted alterna-
tives but few were genuinely natural or safe.
Meanwhile, Watson’s dad, Dr. Alan
Watson, discovered through his research at
McGill University a fungus that worked as
a 100% natural herbicide. Called Sclerotinia
Minor, it completely eliminates dandelions
without harming the surrounding grass.
Watson knew his father was struggling to
find investors and decided to help.
The younger Watson gathered investment
funding from a consortium of Canadian
and American investors in December 2004
and in early 2005 partnered with mushroom
spawn manufacturers in Northern Pittsburgh
so he could grow more of the fungus, with-
out investing in a costly production plant.
Next, he registered the naturally occur-
ring bio-herbicide with Health Canada, a
regulatory body, helping better position the
product.
“It was quick,” Watson says of how things
progressed. “We already have a product
launch planned for Spring 2008.”
The SGML grad attributes his business
savvy entirely to his MBA. “I could speak
the lingo of investors. Also, I am Sarritor’s
president, VP of finance, marketing and
operations all in one. I can only do this
because of my MBA.”
Balancing everything is tough, but Watson
says his MBA taught him time management.
He studied at SGML part-time while work-
ing as plant supervisor at a pulp and paper
company in Snowflake, Ariz. “I managed
by recognizing what was my non-value-
added time – TV, internet surfing, etc. – and
removing it. Suddenly you have a ton of free
time.” 

8 business@sgml Fall 2007


Privacy and Business
Whether you’re doing business in the United States
or Canada, privacy should be treated strategically as
a business issue, not a compliance issue.
Privacy and the protection of personal
information are handled quite differently
between the U.S. and Canada. In Canada,
laws regulate commercial activities, while in
the U.S. privacy is regulated by sector. In
Canada, federal and provincial governments
oversee compliance. In the U.S., regula-
tory agencies normally tasked with things
like ensuring fair competition and consumer
protection, must also protect privacy within
their sector.
These variations reflect how differently
each country views privacy protection. For
Americans, protecting privacy often flows
from the right to protect life, liberty and the
pursuit of happiness. In Canada, the goal is
protecting someone’s autonomy, dignity and
their ability to control personal information.
“
good for business.
privacy is
by Dr. Ann Cavoukian
Also, whereas the U.S. espouses the virtues
of small government and being free of gov-
ernment interference, Canada’s constitutional
values focus on the government’s respon-
sibility to maintain “peace, order and good
government.”
Instead of a federal private-sector privacy
law, as in Canada, the U.S. legal frame-
work tends to be sectoral with specific laws
introduced for specific purposes. Federal
laws such as – the Telephone Consumer
Protection Act, administered by the FCC,
which regulates telemarketing; the Gramm-
Leach-Bliley Act, which regulates financial
institutions; and the Family Education
Rights and Privacy Act, which applies to all
schools receiving federal funding – all touch
upon privacy.
”
> Dr. Ann Cavoukian
Privacy Perspectives & Laws
In Canada, a significant milestone was
the passage of the Personal Information
Protection and Electronic Documents Act
(PIPEDA) in 2001. This protects and
safeguards the personal information col-
lected, used or disclosed by the private sector
in the course of any commercial activity,
unless a provincial government passes a
law that is “substantially similar.” Only
three provinces currently have laws like this
– Quebec, British Columbia and Alberta.
Consequently, businesses operating in these
jurisdictions are exempt from the federal law.
These differences flow into the corporate
world. In a joint study between my office
and the Ponemon Institute, Cross-National
Study of Canadian and U.S. Corporate
Privacy Practices, we found that Canadian
businesses see their privacy practices as a way
to customer relations and even have officers
and programs devoted to this cause, while
for U.S. companies it’s a way to comply with
legislation and avoid lawsuits.
I often tell Ontario companies that “pri-
vacy is good for business” and that “privacy is
a business issue, not a compliance issue.” By
doing so, businesses can gain a sustainable
competitive advantage. This is the central
theme of my book, The Privacy Payoff: How
Successful Businesses Build Customer Trust.
Here, I argue that one might begin with
compliance and risk aversion, but ultimately
they should use privacy to attract opportu-
nity, customer confidence, trust and loyalty.
The media often report on high-profile
privacy breaches and, in turn, grand-scale
identity theft. Consumers will cease business
with companies that are flippant.
Treating privacy and data protection seri-
ously will not only retain customers, but
minimize a company’s exposure to lawsuits,
investigations and bad media attention, while
complying with privacy laws and regulations
– a true win/win scenario. 
Dr. Ann Cavoukian is the Information and
Privacy Commissioner of Ontario. For more
information, please visit the Commissioner’s
website at www.ipc.on.ca
business@sgml Fall 2007 9
 “ ...our executive education program is part
of the largest public university in the country.
”
SGML’s
Executive LIKE A SUCCESSFUL MANAGER in base-
Education ball putting together key components for a
winning season – hitting, pitching, fielding
Steps Up
– Howard Norman, director of the execu-
tive education program at Arizona State
University’s School of Global Management
to the and Leadership, has a game plan designed to
put his team at the top.
Plate In buidling SGML’s new Executive
Education program, Norman’s winning
combo includes building a brand through
reputation that separates the School’s execu-
tive education program from others. It’s
a lineup that features an all-star roster of
faculty immersed in the subject and boast-
Customized programs ing a world of experience gained on an
international playing field. It’s a strategy
to make a bit hit with that puts customers first by responding to
businesses who want their specific needs with the rich and diverse
resources available in a leading university
to win big business school.
“The promise of this program and the
http://exed.asu.edu opportunities we provide our students and
clients are endless,” says Norman, who has
crafted an executive education model that
10 business@sgml Fall 2007
> GAME PLAN Howard Norman
puts together a winning combo for
his executive education program
includes open enrollment courses, company-
specific courses, and consortium programs
for clusters of businesses large and small,
local and far-reaching. “We are nimble,
global, and quick to respond.
“We have tremendous talent on our staff,
faculty who are recognized for their ground-
breaking research, for the experience and
expertise they have earned internationally,
and for how they have applied their insights
in executive education classrooms.”
And, like the veteran scout provid-
ing insight into the next day’s opponent,
Norman knows the field and the two types
of educational development prevalent in the
current business environment – individuals
focused on the skill sets necessary to advance
a career, and businesses bringing people
together to achieve organizational objectives.
An important component of SGML’s
commitment to provide multiple learning
experiences to students, the community
and the profession, the executive education
coursework utilizes the discoveries of faculty
and the application of their research to create

learning experiences for professional manag-
ers. Open enrollment courses include accel-
erated financial planning, CFP® (Certified
Financial Planner) exam review, and wealth
management, with additional courses in
development. Custom programs are designed
through consultation with firms and orga-
nizations to identify strategic goals and
determine management and leadership solu-
tions designed to help businesses realize their
objectives and narrow the disparity between a
company’s performance and its goals.
“Because we are seeing a greater empha-
sis from the business sector in the training
of management staff, the custom executive
education programs we provide are very
important,” says the director, who has held
leadership positions in continuing and
executive education at ASU since 2000. A
UCLA alumnus with an MBA, Norman has
held similar posts at Texas Tech University,
University of Washington, and UCLA’s
Anderson School of Management. He is
a past board member of the International
University Consortium for Executive
Education (UNICON).
“These customized programs are impact-
ful. They focus on practical applications of
SGML’s AFPP preps financiers for
the CFP® exam and more
Rick Weaver, a fiduciary officer
at JP Morgan’s Scottsdale branch,
is one of 27-students enrolled in
SGML’s executive education unit’s
Accelerated Financial Planning
Program. Many students take
AFPP to prepare them for the
Certified Financial Planner™
examination, a test that financial
officers need when handling client’s
specific financial needs. “I enrolled
at SGML’s AFPP specifically to
prepare for this exam. Doing so
is part of my job and I knew that
SGML would prepare me well.”
Since attending the November session, Weaver is delighted with the course. He found the
classes well organized, logical but challenging, too. Instructors cover pertinent topics such as
solving clients’ financial concerns, property titling, and insurance planning. Future modules
look at analyzing a client’s investment parameters and developing a client’s investment portfo-
lio. The best gem he has received so far is the importance of planning up front with a client,
guiding them towards their goals while setting realistic expectations. “These tools help me
better develop and implement plans with my clients. This is all really applicable to my work,”
Weaver says. http://exed.asu.edu/afpp
the latest advances in management thinking
and research. They are applied in the context
of specific organizational objectives. They
enable companies to more efficiently and
effectively implement strategic initiatives.”
Norman credits SGML Dean Gary
Waissi, who, before coming to ASU last
year, served for seven years as dean of the
School of Management at the University of
Michigan-Dearborn, for making the execu-
tive education offerings reality.
“The University of Michigan has one of
the top executive education programs any-
where,” says Norman. “Gary saw what a
benefit their program was to the university
and to the community and so he knew it was
an essential component in the SGML strate-
gic plan.. One year later, we have an exec ed
program that is already providing a wonder-
ful product to students, businesses and the
community.”
At ASU, the executive education program
piloted by Norman and his team is an all-
star, all-world combination of speed, talent,
experience, and a winning approach shaped
by the resources of its faculty. It’s no wonder
the experts are predicting championship sea-
sons ahead. 
iner’s
tt
Ra
Jeff
5
Top
2008 Tax Planning Tips
By Jeff Rattiner, CPA, CFP®, MBA
What better time for planning taxes than
the looming New Year? Here are five point-
ers for making 2008 a financially produc-
tive year:
1. Claim a Section 179 deduction.
Business owners can expense up to
$125,000 in new purchases immediately (as
opposed to depreciating the assets over
their useful life). This lets you increase
your expense immediately and lower your
overall income tax liability.
2. Beware of kiddie tax issues
The kiddie tax age has been raised to 19
or up to age 24 for full time students.
Kiddie tax is applied on unearned income
(dividends, interest and capital gains) over
$1,700. It does not apply to earned income
(such as working as Wendy’s, etc.) .
3. Delay taking IRA distributions.
Postpone taking IRA distributions until
after age 70 ½, if possible. This lets your
IRA continue compounding on a tax-
deferred basis and avoids immediate
income tax liability.
4. Be smart about capital gains.
Many people extensively trade with no
purpose. One client transacted 80 annual
trades with a mere $300 gain! Question
each trade. Make long-term invest-
ments. Keep emergency monies in liquid
accounts.
5. Earning income and turning it into
retirement-account dollars.
People who earn a profit on their Schedule
C (sole proprietor schedule) should estab-
lish a SEP or a SIMPLE for those monies.
Clients making considerable side money in
2008 can save up to $45,000 in a SEP. Those
making less than $9,000 can contribute
this into a SIMPLE. Both reduce the taxable
base for social security and mean paying
less self employment tax.
Jeff Rattiner is an SGML AFP instructor and presi-
dent and CEO of JR Financial Group, Inc. with
offices in Denver and Phoenix.
business@sgml Fall 2007 11
 in the News Latest in Press

WALL STREET JOURNAL COVERAGE:

‘Brain-brightening’
Team Earns Global
Recognition
IT ALL STARTED WITH
A BRAIN. A brain
and a question.
Could tweaking
it here and there
make a subject a
better, more visionary
leader? The question was
asked by Pierre Balthazard, eighth-year
management professor in the School
of Global Management and Leadership.
Since first considering the fascinating
prospect, Balthazard and his team,
including Glendale neuroscientist Jeffrey
Fannin, have created a media flurry with
this very research.
In September the prestigious Wall
Street Journal featured the “brain-
brightening” research on the front
page of its popular
“Marketplace” sec-
tion. Titled “This
is your Brain on
the Job,” the
feature article
by reporter
Phred Dvorak
explored how
neuroscien-
tists are find-
ing that vision-
ary business
leaders really do
think differently from their less-visionary
brethren, liberally citing Balthazard’s
research through lengthy interviews
with the Canadian professor, Dr.
Fannin and ASU Center for Responsible
Leadership Director David Waldman.
One of the country’s top business
magazines, BusinessWeek, also got in
on the act, producing a look at brain-
brightening and Balthazard’s work. The
act went international; more recently
when Weekend Today, a 1-million circula-
tion paper in Singapore, reported on the
team’s research and future plans.
Balthazard is non-plussed but appre-
ciative of the attention.
“We go into research not hoping for
starry lights and leading headlines,” he
says. “But when some attention does
result, it’s hard not to feel proud.”
Scottsdale Healthcare
Supports ASU
New center designed to help incubate
ideas and future business leaders
EXECUTIVES FROM ARIZONA STATE Healthcare, financial services, manu-
University’s School of Global Management facturing-focused small businesses, hospi-
and Leadership were delighted in tality and retail are only a handful of the
November to learn of financial support industries that stand to benefit from such
from Scottsdale Healthcare (SHC), a a center. “We are focusing on operational
nonprofit community hospital system. and tactical issues. So one project outcome
might be helping a company gain produc-
The support will help fund the School’s
development of a Center for Productivity, tivity, reduce cost, improve delivery or even
Innovation and Quality, a roundtable and help a company adopt a technological inno-
think tank where faculty will work with vation,” Oke says. “What we can offer really
local businesses to investigate and find solu- runs the gamut.”
tions to industry-specific problems.
Dean Gary Waissi noted the importance For additional information about the
SGML Center for Productivity, Innovation and
of the support. “This will help develop the
Quality, contact 602-543-6200
Center for Productivity, Innovation and
Quality, something that will be at the fore-
front of problem solving and productivity
among the business community,” he says.
Leading the efforts to develop the center
are assistant professor Adegoke Oke and
associate professor Mohan Gopalakrishnan.
A goal of the center is to create relation-
ships with collegial peers such as Dublin
City University Business School in Ireland,
Tec de Monterrey in Mexico, Ibmec São
Paulo in Brazil, and Wilfrid Laurier
University in Canada. The professors are
also reaching out to local businesses, and
students will be provided opportunities to
work with these firms and learn about each
industry’s needs.
> (from l to r) Srimathy Mohan (SGML),
Antonios Printezis (SGML), Todd LaPorte (SHC),
Adegoke Oke (SGML), Ellen Ermer (SHC)
and Mohan Gopalakrishnan (SGML)

12 business@sgml Fall 2007

 Faculty & Students sgml achievers

Faculty

Springing For Honors

Dr. David D. Van Fleet has been In 2008
elected dean of the Southern
Each Spring, SGML holds induction
Management Association (SMA)
ceremonies for new BGS inductees.
Fellows Group, one of the high-
Fred Walumbwa, assistant Invitations to join BGS will be sent
est honors that can be bestowed
professor of m anagement, out in March 2008 to those juniors
on a professional association
has been invited to join who are among the highest seven
member. He was first named an
the Distinguished Science percent of their junior class and to
SMA Fellow in 1995, a distinc-
Advisory Council of the Gallup seniors who are in the top 10% of
tion achieved by less than 1% of
Organization as a senior scien- the senior class.
members, and was deputy dean
tist. As a senior scientist, he We would like to again acknowl-
from 1996-1998. In 1985 Van Fleet
will be among the group of top edge and congratulate the Spring
was similarly honored when he
scholars who advise the Gallup 2007 BGS honors roll.
was recognized as a fellow of
Organization on a range of top-
the Academy of Management,
ics including leadership, man- JUNIORS
a distinction achieved by less
agement, employee selection Bobby L. Boyd, Sr.
than 1% of the members of this
and development, pubic opinion Lane Paul Gibson
national organization. He served
research, positive psychology, Barbara G. Moehling
the academy as deputy dean
and research methodology. Elizabeth Anne Secaur
from 1996-1999.
SENIORS
Martine S. Dimang
Candice N. Durham
Paul R. Durio
Adriana Gonzalez
Dustin Alan Jackson
Austin Phillip Kupper
Allison Leigh Langford
Leonard Phillip Muhammad
Dijana Music
Trudy Lee Paty
Carlo D. Seara
Jiri George Smerda
Leslie Cinthya Soncco

MASTER
Khaled K. Hassan
Todd Joseph Kazmirski
Nicole Marie Marguerite Munson

> The 2007 Academic Bowl Team: (back row, l to r) Ryan Rogel, Chad Pagonia, DOCTORAL
Aaron Tingwald (front row, l to r), Jack Doucetter and Gio Briones. Garurank Prasad Saxena

FACULTY
Gone Bowling Dr. Laurel Ann Anderson
Dr. Leanne Atwater
SGML’s Academic Bowl team meets stiff competition
Dr. Elizabeth Cabrera
October 10 was a special day for Arizona State University students, not because of exams Dr. Mohan Gopalakrishnan
or socials, but because the date marked the opening competition in ASU’s 2007 Academic Dr. Deborah McCabe
Bowl, the second-annual General Electric College Bowl-styled contest. Teams from 16 col- Dr. Simona Mola
leges across ASU’s four campuses competed for the championship title and a hefty $4,500 Dr. Antonios Printezis
scholarship for each member of the winning team. The School of Global Management and Dr. Wei David Zhang
Leadership once again was well represented in the two-week, multi-round competition,
which was eventually won by the College of Liberal Arts and Sciences. Congratulations to
the students who took the time out of their rigorous studies to compete.

business@sgml Fall 2007 13

 > COST TARGETING Dr. Dan Swenson
and research teams use a product from the
Danish company Lego to prove his theory

“ I felt very fortunate, both personally

and professionally, to have experienced Denmark,

”
its people, and the Danish culture.
14 business@sgml Fall 2007
 A Danish
Sabbatical
Accounting professor, Dan Swenson, loves all things
Danish – except the high-taxes and pricey cars
“THEIR TAXES ARE AMONG the highest in
the world. But they also have one
of the highest standards
of living, the lowest crime
rate I’ve seen, and an
extremely robust econo-
my.” That’s what associate
professor of accounting,
Dr. Dan Swenson, marvels
most about as he looks back
upon his six-month sabbati-
cal in Copenhagen.
It has been seven years
since Swenson began
teaching at Arizona State
University’s School of Global
Management and Leadership,
and in February he started his sabbatical.
He chose the Copenhagen Business School
(CBS), one of the top three in Europe,
because of the caliber of the institution, the
excellent location, and the generous fund-
ing he received from the Nordic Council, a
government forum. Once his research pro-
posal was approved by SGML and CBS, he
headed off.
Swenson enjoyed the coziness of
Denmark, a country smaller than the state of
Maine. He liked its liberal society and that
Danes carefully preserve their environment,
historical buildings and artifacts. He found
stimulating and lovely cultural differences
between the U.S. and Denmark, too.
The health care comes completely free,
and the bus, metro and trains are punctual,
clean and reliable. “Everything seemed to
run perfectly,” he says. And unlike spa-
cious Arizona where everyone must drive,
in Copenhagen many bicycle instead. “All
major streets have dedicated bike lanes,
and bike paths crisscross the country side.”
Swenson felt so inspired he joined a Danish
Cycling Club and even went on several 60-
kilometer (37 miles) biking trips. “Some of
my co-riders were 80-years old. It was terrific.”
Although most Danes he met spoke great
English, there were vast differences in cam-
pus culture. Many business professors are
entrepreneurs and work at research centers
funded by private industry. The Danes
receive free tuition at all public universities,
free books, and a generous monthly living
allowance for up to six years. “Many get their
master’s—a good thing —and there is an on-
campus bar and daily happy hour.” Professors
aren’t perturbed by students drinking on
campus, but if the professor did so, this
would be sacrilege, he laughs.
All of this perceived freedom, however,
comes at a huge price. Taxes are absurd
compared to the U.S. All motorized vehicles
have an added 180 percent tax, making a
$20,000 Honda Accord cost $56,000. “On
the other hand, the streets aren’t congested
and the air is clean.”
Swenson’s research investigated a cost
management tool called target costing. He
wondered whether people design products
better with a target cost in mind. He tested
his theory—that having a cost target
and receiving design
information early
would help a design
team excel—by
dividing students
into four teams.
Team One received the cost target and
design information immediately. Team Two
was also given a cost target but received stag-
gered design information. Team Three had
no cost target but “up front” design informa-
tion, while Team Four had no cost target
with staggered design information.
Swenson’s students used a Lego truck as
their “product” (Lego is a Danish company),
and the professor predicted that Team One
(with a cost target and up front design infor-
mation) would come in first. It did. “My
theory is that with no cost target you become
complacent.” What surprised him, however,
was that Team Four (no cost target and stag-
gered information) would out perform Team
Three (no cost target and up front informa-
tion). “We were surprised that staggering the
design information actually benefited this
group,” Swenson says.
Next, Swenson presents the research
in January at the American Accounting
Association and will then focus on journal
publications. He is thrilled not only by his
Copenhagen visit but also the research
results. “I felt very fortunate, both
personally and professionally, to
have experienced Denmark, its
people, and the Danish cul-
ture,” he says. 
business@sgml Fall 2007 15
 scholarships
Kristin A. Donaldson
Director of External
Relations
A Special Thanks...
Thank you donors for your generous
scholarship support. Because of individu-
als and organizations such as Sonoran
Technologies, we’ve been able to help
ASU’s School of Global Management and
Leadership students achieve their dreams.
Your generous funds go to a very worthy
cause and to a great school that is advanc-
ing its mission. SGML now has 1,800
enrolled students. We continue adding
world-class faculty to our roster and new
degree programs dedicated to developing
a new generation of globally-oriented,
competitive leaders.
ASU and SGML have made a long- term
commitment to access, excellence and
impact. As far as excellence is concerned
– that means supplying ASU students and
faculty with the tools to promote award-
winning ideas, conduct ground-breaking
research and developing important com-
munity partnerships. Access… well that’s
where scholarships help.
Please consider your support to busi-
ness education.
www.asufoundation.or/Global
ManagementAlumsGive.
Kristin A. Donaldson
16 business@sgml Fall 2007
Generous Donors
Sonoran Technology
offers scholarship to SGML
single moms
THE DALAI LAMA SAYS THE secret to happiness
is giving to others, and Paul Smiley, founder
and president of Sonoran Technology and
Professional Services, knows and adheres to
this. It was this adage, and that his Peoria,
Ariz-based management consultant and
training company is flourishing, that inspired
the company’s recent introduction of a schol-
arship opportunity available to single moms
enrolled in School of Global Management
and Leadership degree programs.
“When we addressed the kind of company
culture we wanted, giving back to the com- > Paul Smiley
munity was part of it,” says Smiley. “We also
want to develop local talent. What better way
than advocating and supporting education?” by Smiley, Peter Ehrenfeld and Natosha
Beginning in January 2008, Sonoran McKinnon, all senior staff at Sonoran
Technology will provide the Inspiring Leader Technology, who will comb the writing for
Scholarship. The company will give $2,000 sentiment like passion, a desire to continue
annually ($1,000 each for the Spring and Fall learning and to re-enter the job market.
semesters) and has committed to funding for Smiley knows that $2,000 won’t pay all of
three years. The qualifications are standard the bills, but it will help, and he and his col-
– the student must be a junior or senior stu- leagues hope the recipient will go on to great
dent taking six credit hours in SGML – but things and be an inspiration to other single
there is a special requisite: they must be a moms. “We want others to persevere and not
single mom. give up because of finances.”
Smiley got the idea to offer the scholarship Smiley chose SGML for the gift because
to single moms through his teaching work at he believes in education and the School’s
SGML. “Several of my students over the past mission. And although this is the first time
four years teaching have been single moms Sonoran Technology is offering a scholarship,
working full-time jobs at day and attend- it won’t be the last, Smiley says. Thanks to
ing school at night.” This deeply impressed the company’s growth, it is poised to help
Smiley. Similarly, he was inspired by his old- SGML in other ways. 2008 should be a
est sister who worked in retail while raising break out year with several bids for govern-
her one child as a single mom and studied ment contracts in the pipeline that correlate
fashion merchandizing for six years, and then with degrees offered at SGML. Smiley sees
graduated with her bachelor’s degree. She is ample job opportunities for SGML graduates
now is a senior manager at Bloomingdale’s in down the line, and possibly internships. “Any
Chicago. “We were so proud, and this kind company that can help should help SGML or
of scholarship celebrates women like her.” their local community college,” Smiley says.
To be considered, applicants must write a “Your business is only as good as the people
one-page essay on what inspired them to get you hire, so start giving to them.”
a degree at ASU. The essays will be reviewed
SGML Scholarships
Al & Lisa Molina Scholarship
Based on financial need and open to
any SGML undergraduate student who
is enrolled for at least 12 credit hours
and has a GPA of 2.5. A written one-page
essay is required and the scholarship is
renewable.
Andy & Patsy Delph Scholarship
Based on financial need and open
to any SGML undergraduate global
business student who is enrolled for
at least 15 credit hours and has a GPA
of 3.2. Preference will be given to
freshmen students. This scholarship is
renewable.
APS Scholars Endowment Fund
Awarded to any SGML student who is a
resident of Arizona and has a financial
need. Students must be enrolled for 12
credit hours with a minimum GPA of 3.0.
Students are required to write annual
update reports to APS. This scholarship
is renewable.
Arizona State Credit Union
Scholarship
Based on financial need and open to
any SGML student who is a resident of
Arizona. Preference will be given to
members of Arizona State Credit Union.
Students must be enrolled for 12 credit
hours and have a GPA of 2.75.
Jerry & Vickie Moyes Scholarship
Available to a junior or senior student
majoring in Accountancy or Global
Business. Student must be enrolled in
12 credit hours, have a GPA of 3.0 and
reside in the West Valley. Preference
will be given to Peoria/Glendale
residents. A one-page written essay is
required. Scholarship is renewable.
LifeLock Scholarship
Available to a junior or senior majoring
in Accountancy or Marketing with a
GPA of 3.0.
Louise Nemanich Family
Scholarship
Available to a junior SGML student
with financial need. Student must be
enrolled in 12 credit hours and have a
GPA of 3.5. Scholarship is renewable.
Phoenix Women's Commission
Women's Day Scholarship for
Re-Entry Women
Awarded to any SGML re-entry female
who has been out of high school for
three years. Students must have
financial need, have a GPA of 2.5, and be
a Phoenix/U.S. resident. Two letters of
reference are required.
RSM McGladrey Scholarship
(Formerly American Express)
Awarded to a senior in Accountancy
with a GPA of 3.25 who is a Maricopa
County resident. Scholarship is
renewable.
School of Global Management &
Leadership Endowed Scholarship
Available to any SGML student with a
GPA of 3.0. Scholarship is renewable.
Southwest Gas Endowment
Awarded to any SGML student who
is a graduate of an Arizona high
school. Student must be enrolled for
12 credit hours and have a GPA of 3.0.
Scholarship is renewable.
The Todd Thomas Scholarship
Available to any SGML junior or senior
with financial need. Preference will
be given to Hispanic, single mothers.
Students must be enrolled for 12 credit
hours and have a GPA of 2.7. Scholarship
is renewable
The USAA Scholarship
Available to any SGML student who is a
resident of Arizona/U.S. Student must
be enrolled for 9 credit hours and have
a GPA of 3.0. Must have financial need
and have completed 50 credit hours. A
200-400 word essay is required.
Scholarship is renewable.

Seeing is believing
Few would realize it, but scholarships remove
many obstacles preventing people from reach-
ing their dreams. Often scholarships are a stu-
dent’s pivotal support. Without it, they could
not attend a university. As academic services
manager at the School of Global Management and
Leadership, I love reading the thank you letters, writ-
ten by recipients to scholarship sponsors. Reading these,
I learn how the scholarships changed the student’s life by giving them
opportunities. I see it everyday in the excitement and commitment
of our students… and on graduation day!
These scholarship sponsors are my heroes. I personally thank them.
These gifts make us all stronger. By giving, you are also leaving a legacy.

Ursula Scheren
Academic Services Manager

business@sgml Fall 2007 17

 alumni update Latest News & People Profiles
Eleanor
graduate
Strickland
’00 MBA
Personal Brief:
Title: Network Contract
Specialist, Tri West
Healthcare Alliance
Hometown: Originally from
Glasgow, Scotland
First job: Editor’s assistant
for weekly newspaper publish-
ing firm in Schenectady, NY
Best business advice: “Learn
to diversify your talents
and broaden leadership
skills to retain competitive
edge in the current business
market.”
Historical figure you admire:
“I admire the imaginative
world created by author J.K.
Rowling. Her writing skills
and ability to develop char-
acters lead to huge interna-
tional success enjoyed by
millions. It’s amazing she cre-
ated an empire completely
through her own hard work
and diligence.”
What’s the quirkiest thing
about your job?
“Working with a military
program features a unique
and very rich history (Marine
Corps celebrated 232 years
on November 9). Before now
I’d never worked in a military
environment or anywhere
where people must respond
without question or hesita-
tion to commands. The mili-
tary personnel I have met
are very honorable and some
have sacrificed a great deal
for our country; working
with this feels different. Also,
the communications involve
a lot of acronyms, such as
AD is Active Duty, MTF is
Military Treatment Facility,
MOU (‘moo’) is Memorandum
of Understanding, PSAEC
(‘p-sack’) is Prime Service
Area Executive Committee,
ROFR (‘row-fer’) is Right of
First Refusal.”
What do you enjoy most
about your job?
“I am touched hearing real
American heroes, such as
Medal of Honor recipient
18 business@sgml Fall 2007
Leo Thorsness, speak to
TriWest employees. I now
better appreciate how for-
tunate we are living in the
United States.”
What did you enjoy most
about ASU?
“The high-caliber professors,
their passion for education
and fostering better global
communication. I felt con-
stantly inspired to achieve
more in my personal and
professional life.”
What advice would you
offer current students?
“The classroom is only a
segment of the learning.
Become active in the com-
munity and balance life and
work well. Be active in the
ASU Alumni Association; its
annual membership is inex-
pensive and the networking
you gain is special.”
How does global business
affect your work?
“TriWest Healthcare Alliance
serves the healthcare needs
of the military in 21 western
states. Unfortunately, war is
a global business and brings
the costs in human suffering
back to our doorstep. Our
Q&A
company appreciates the
price of freedom and holds
our servicemen and women
in high regard.”
How does your MBA help?
“My degree has helped my
confidence grow. More
doors have opened to me
professionally and socially.”
What do you do for fun?
“Karaoke and singing! I
can sing fearlessly before
large groups and was first
exposed to karaoke after
an exam with my ASU
Cost Accounting class. I
have raised money for the
Salvation Army through
the Rotary Rubber Band for
four years. This group has a
considerable history and has
been singing upbeat Holiday
songs at Phoenix businesses
for 44 years.”
TriWest Healthcare Alliance
partners with the Department
of Defense to support the
health care needs of 2.9 million
members of America's military
family.
50th Anniversary
“Gold Devil”
Life Membership
Join in the celebration of ASU's 50th
anniversary with a special membership in
the ASU Alumni Association. In 2008, ASU
will celebrate 50 years as a university. To
commemorate this significant milestone, we
are offering to alumni a very special class of
membership in the ASU Alumni Association.
As a “Gold Devil” ASU Alumni Association
member, you receive:
• Life membership in the ASU Alumni
Association and all the benefits of
membership.
• An ASU 50th Anniversary “Gold Devil”
lapel pin.
• Recognition in the 50th Anniversary
Commemorative issue of ASU
Magazine (February 2008).
• A special hardbound copy of the magazine.
This limited-time offer is open to all alumni
at $650 per individual, or $800 per couple.
Existing life members may upgrade to this
special class of membership by paying an
additional $150.
Join Today!
http://www.asu.edu/alumni/golddevil
You may also call the ASU Alumni Association
at 1-800-ALUMNUS or 480-965-ALUM
Save the Date
West MBA Alumni Chapter
Golf Tournament
Friday, April 25, 2008
Trilogy Golf Club at Vistancia
12575 W. Golf Club Drive
Peoria, Arizona 85383
More information coming soon.
Questions: dan.turbyfill@asu.edu
or (602) 543-5201

Benefits of
Membership
Join in the School of Global Management
& Leadership Alumni Chapter and enjoy
numerous benefits. Membership supports
activities and programs that connect
alumni to their alma mater and the SGML
community. Receive regular communica-
tions, member discounts, search for jobs
online and participate in chapter events.
Recently the SGML Alumni Chapter hosted
an ASU football game watching party
and coordinated other opportunities for
alumni to network and socialize. Look
for the chapter’s signature speaker event
coming this Spring.
Not a Member?
Join or renew your membership with the
ASU Alumni Association at:
www.asu.edu/alumni/membership
or call 1-800-ALUMNUS or 480-965-ALUM
Undergraduate Chapter
School of Global Management & Leadership
Alumni Chapter
Campaign code: AA07.ASCN BW
Questions: Roger Nelson, Jr.
SGML Chapter President
RNelson@wemar.org
Graduate Chapter
School of Global Management
and Leadership
West MBA Alumni Chapter
Campaign code AA07 ASCN CR
Questions: Ron Pint, West MBA
Chapter President
RJPint@cox.net
Justin
Blackburn
’04 BS in Global
Business
Personal Brief:
Title: Software Education
Consultant for IBM
Hometown: Wickenburg, Ariz.
First job: I worked as a
Hospital Corpsman in the
United States Navy doing
medical support for Marine
and Navy pilots in Yuma.
Best advice for students:
Network and work with
the brightest students. In
10 years we’ll be the West
Valley’s business leaders. As
officer for the undergradu-
ate SGML Alumni Chapter I
see how many SGML alums
run businesses in the Valley.
Our graduates are amazing.
Q&A
What did you like best
about ASU?
I loved the 1996 Rose Bowl.
My oldest son Jake was born
36 hours afterward. I love
ASU football and athletics.
At West campus I loved the
smaller classes [40 students
as opposed to 500,] night
study, the location, and the
eclectic people.
Al um ni P r ofile a n d Up d a t e
How does global business
affect your career?
At IBM I am writing a train-
ing course specifically for
our EMEA (Europe, Middle
East, and Africa) software
sales folks. The course won’t
be taught in the US, or in
English. It will be translated
into German, French, and
Italian and taught exclu-
sively in Europe. Managers
at IBM France and IBM
Germany direct me. I am
challenged by how differ-
ently to the US their sales
folk are organized and how
differently they think. My
global business degree pre-
pared me to expect those
unique aspects of other
economies, but it's great to
experience the real thing.
How has your degree
helped you since
graduation?
Surprisingly, the “touchy
feely cultural stuff,” like
understanding and work-
ing with foreign cultures, is
more valuable than stuff I
thought I would use daily,
like information systems.
Tell us about your patents…
I worked for IBM doing
outsourcing for American
Express and Honeywell.
When these companies
grew, merged and acquired,
they ended up with dozens
of redundant, expensive
computer data centers
that needed consolidating.
My two co-inventors and I
noticed ways that inventory
and applications manage-
ment information could be
stored better and submitted
our ideas to IBM. The Patent
Attorneys in Intellectual
Property Law researched
the existing patents and it
turned out ours were new
ideas that needed protec-
tion. We filed our first patent
application together, had
more ideas and filed more.
We just got the first one pat-
ented and the other nine are
still pending.
How do you stay connected
to ASU?
I attend every Suns home
game and visit monthly. I
also serve on the Board
of Directors of the SGML
Alumni Chapter. If we want
Phoenix to be a truly great
city, we must support ASU
and help build a great uni-
versity.
Tell us something you
do for fun:
I am a high school football
fanatic and travel state
wide following my high
undergraduate
school team and others. I
write about this on my
blog and under an alias
“Bill Lundbergh” at White
Mountain Football, a dis-
cussion board. Last Friday
night, everyone introduced
me as Bill. No one knows it
comes from the character
from the movie Office Space.
http://www.ski-blog.
com/2007/08/white_moun-
tain_football.html
I also ski in the winters,
write on skiing on my
website and freelance as
a sports writer. The pay
hardly covers gas but take
something you love and the
money follows.
business@sgml Fall 2007 19
 Faculty New SGML Leaders
Dr. Nusret Cakici
Professor, Finance
Dr. Nusret Cakici joined SGML
in Fall 2007. He earned his
Ph.D. in Finance from Baruch
College (CUNY). Dr. Cakici’s
research interests include
idiosyncratic risk in asset
pricing, and his paper, “The
Conditional Beta and the
Cross-Section of Expected
Returns,” co-authored with
Turan Bali and Yi Tang, will
soon be published in Financial
Management magazine.
Another of his works with
Bali, titled, “Idiosyncratic
Volatility and the Cross-
Section of Expected Returns,”
is scheduled for publication
in the Journal of Financial and
Quantitative Analysis.
20 business@sgml Fall 2007
Dr. Avi Carmeli
Visiting Associate
Professor
Dr. Avraham Carmeli is
visiting for the 2007-2008
academic year from the Bar-
Ilan University Graduate
School of Business in Israel.
He received his Ph.D. from
the University of Haifa,
Israel. Dr. Carmeli’s research
encompasses strategic
management, organization
theory and behavior,
organizational failures and
crisis management, and public
management and finance.
Forthcoming publications
include “The Role of Perceived
Organizational Performance
in Organizational
Identification, Adjustment
and Job Performance,” which
will appear in the Journal
of Management Studies,
co-authored by G. Gilat and
David Waldman, and “The
Influence of Leaders’ and
Other Referents’ Normative
Expectations on Individual
Involvement in Creative
Work,” The Leadership
Quarterly.
Dr. Curtis Norton
Visiting Professor,
Accounting
Dr. Curtis Norton is visiting
for the 2007-2008 academic
year from Northern Illinois
University. He received his
Ph.D. from ASU and teaches,
among other things, finan-
Dr. Stephen Rudman
cial accounting, financial
reporting, and introductory Visiting Assistant Professor,
accounting. His recent pub-
Management
lications include the second
edition of Intermediate
Dr. Stephen Rudman is visiting
Accounting with M. Diamond for the 2007-2008 academic
and D. Pagach, and the
year from San Francisco
fifth edition of Financial State University’s College of
Accounting: The Impact on
Business. He received his Ph.D.
Decision Makers with G. from Cambridge University
Porter.
and enjoys researching
multinational corporations.
His teaching interests include
strategic management and
he recently published The
Multinational Corporation in
China: Controlling Interest.
For a more detailed biographic portrait of these and all
faculty members, please visit www.west.asu.edu/sgml.
sgml listings
SCHOOL OF GLOBAL
MANAGEMENT AND
LEADERSHIP
Dean’s Office
Dr. Gary Waissi
Dean
Dr. Jane Carey
Associate Dean
Linda Mullins
Director, Administrative Services
Nancy Gomez
Administrative Associate
Support Services
Kristin Donaldson
Director, External Relations
Victoria Ryan
Business Operations Manager
George Acuna
Business Manager
Howard Norman
Director, Executive Education
Michaele Kedanis
Operations Coordinator,
Executive Education
Randy Mullen
Technology Support
Analyst, Sr.
Patricia Crocker
Technology Support Analyst,
Associate
Alex Moore
Technology Support Analyst,
Assistant
Dean’s Advisory Council
Jeffrey Anderson
Partner
Ernst & Young LLP
Joy Butler
Policy Development Group
Armando Bras
Director, International Trade
and Investment Division
Arizona Department of
Commerce
Thomas Burris
Solutions Partner
Organization
National Sales Manager
Insight, Inc. Account Team
Hewlett-Packard Company
Ricardo Cortazar
Broker/President
Alvarez & Cortazar LLC
JP Dahdah
President
Entrust Arizona Retirement
Plan Administration
Russell S. Dickey
Legal Counsel
Verco Manufacturing
Executive Director
Greater Arizona Christian
Community Foundation
David Doss
President and CEO
Arizona State Credit union
Undergraduate Global Business Dr. Sally Chung Dr. Jianxin “Daniel” Chi Dr. Pierre Balthazard
Programs Assistant Professor Assistant Professor, Finance Associate Professor, ISM
Dr. Jane Carey John Dallmus Dr. Gabriel Gonzalez Dr. Elizabeth Cabrera
Director, Undergraduate Senior Lecturer Assistant Professor, Marketing Visiting Associate Professor
Programs & assessment
Dr. William Duncan Dr. Brian Macfie Dr. Jane Carey
Ursula Scheren Associate Professor Lecturer, Finance Associate Professor, ISM
Academic Services Manager
Dr. Cathy Finger Dr. Deborah Brown McCabe Dr. Avraham Carmeli
Michael Del Valle Lecturer Assistant Professor, Marketing Visiting Associate Professor
Student Support Coordinator
Dr. Jordan Lowe Dr. Phil Mizzi Dr. Alan Goldman
Steven Klister Professor Associate Professor, QBA Professor of Practice
Student Support Specialist, Sr.
Barbara Muller Dr. Simona Mola Dr. Mohan Gopalakrishnan
Reginald Miles Senior Lecturer Assistant Professor, Finance Associate Professor, OPM
Student Recruitment/Retention
Specialist, Sr. Dr. Curtis Norton Dr. Adegoke Oke Dr. Luiz Mesquita
Visiting Professor Assistant Professor, QBA Assistant Professor,
Laura Valadez Strategic Management
Student Support Specialist, Sr. Dr. Marilyn Prosch Dr. George Olander
Associate Professor Lecturer, Finance Dr. Srimathy Mohan
Janene Werner Assistant Professor, OPM
Administrative Assistant Dr. Janet Samuels Keith Paulson
Assistant Professor Lecturer, Marketing Dr. Louise Nemanich
Graduate Programs Assistant Professor,
Dr. Dan Swenson Dr. Shakil Quayes Strategic Management
Dr. Pierre Balthazard Associate Professor Assistant Professor, Economics
Director, Graduate Programs Dr. Suzanne Peterson
Dr. Don Vickrey Dr. Gillian Rice Assistant Professor
Paul Smiley Professor Lecturer, Marketing
Director, Academic Outreach Dr. Antonios Printezis
Dr. Robert Wood Dr. David Zhang Assistant Professor, OPM
Doris Fagin Lecturer Assistant Professor, Finance
Student Services Coordinator, Dr. Stephen Rudman
Associate Department of Economics/ Department of Management Visiting Assistant Professor
Finance/Marketing
Tena Skowronek Dr. Leanne Atwater Dr. David Van Fleet
Administrative Assistant Dr. Joseph Bellizzi Chair and Professor Professor
Chair and Professor of of Management
Department of Accounting Marketing Dr. Fred Walumbwa
Joan Jankowski Assistant Professor
Dr. Bruce Baldwin Susan Spillett Administative Assistant
Chair and Professor Emeritus Administrative Assistant Dr. David Waldman
Dr. Gary Anders Professor
Veronica Mize Dr. Laurel Anderson Professor, international Director, Center for Responsible
Administrative Assistant Associate Professor, Marketing Business Leadership
Dr. Lucy Chen Dr. Nusret Cakici Dr. Kathy Anders
Assistant Professor Professor, Finance Lecturer
Carlos Emmermann Todd LaPorte William L. Putnam Peter Spier Glenn Williamson
Managing Partner Sr. Vice President and CFO Rear Admiral, USN (ret.) Vice President CEO & Founder
Emmermann Scottsdale Healthcare Senior Vice President The Plaza Companies Canada Arizona Business
& Associates, LLC USAA Phoenix Operations Council
Billy Malkovich Jim Stone
Susan Fickes Sr. VP, Sales and Operations Luis E. Ramirez Thomas Executive Director Tom Woods, Jr., CPA
Community Partner Hatten Holdings President Swift Charities Woods & Dwyer, P.L.C.
Ramírez Advisors
Gary Glandon Valerie Manning Inter-National, LLC Rusty Swartz Stephen J. Zabilski
Executive Vice President Former President (Advisory Council Chair) Executive Director
Chief People Officer and CEO (ret.) Armando G. Roman Chief Operating Officer Society of St. Vincent de
Insight Greater Phoenix Chamber CPA MBA, Partner Viack Corporation Paul
of Commerce Johnson, Harris & Goff, PLLC
Robert S. Graham, CFM Marilyn Teplitz Lois Zachary
President and CEO Aaron Matos Kathy Sacks President President
RG Capital Chief Executive Officer President and CEO MGT Associates, LLC Leadership Development
and Founder Sacks Public Relations Services
Mark Haak, CFA Jobing.com Barbara J. Tripp
Vice President, Portfolio Matt Salmon Senior Vice President Ex-Officio
Manager Shawn Maurer Director of Governmental Chase Bank Gary Waissi
ING Investment Executive Vice President Affairs Dean
Management Co. Arizona Greenberg Traurig Gil Valadez School of Global
Core Construction Member of U.S. House of Managing Director Management and
Kathy I. Haake Representatives (ret.) Prudential Leadership
Manager, Human Resources Manny Molina
Salt River Project President and CEO Judy Schueler Bill Vandenbosch Paul Smiley
Molina Media Group Chief Learning Officer Advisor to the President
Lois Halverson Abrazo Health Care President and CEO Sonoran Technology &
Founder Michael Morano Triwest Healthcare Alliance Professional Services
Jetstrip, Inc. Community Partner Tom Schoaf Director, Academic Outreach
Mayor Sharon Welsh School of Global
Don Henninger Laura Palmer-Noone City of Litchfield Park Vice President Management & Leadership
Publisher Former President Aetna Global Benefits
The Business Journal and CEO (ret.) Randy Smith Kristin Donaldson
University of Phoenix Senior Vice President of Candace Wiest Director, External Relations
Gilbert Jimenez Industry Solutions and President & CEO School of Global
Former Director (ret.) Lawrence Pike Custom Training Group (ret.) West Valley National Bank Management & Leadership
Arizona Department of President Universal Technical
Commerce The Chartwell Group, L.L.C. Institute, Inc. Bob Williams
The Spur Group
Don Keuth Carol Poore
President President and CEO
Phoenix Community Alliance Body Positive, Inc.
12/07 10M
business@sgml Fall 2007 21