Quality statement: Template for tenders

This template is to help you develop your own quality statement to use when tendering for a contract. You will need to add, change or delete different parts of this template to produce a quality statement that suits your business and matches the requirements of any particular invitation to tender. Quality statement Quality management [Company] is committed to providing high quality products, effective project management and outstanding customer service. The proposed [product] will e designed and uilt to meet and where appropriate e!ceed the tender specifications. This includes ensuring that we meet and e!ceed [any relevant industry"specific regulations or standards]. [Company] operates a quality management system #Q$%& to ensure that we deliver consistent high quality. 'ur Q$% is accredited to (%' )*** and a copy of the certification is [attached + availa le on request]. or ,etails of our quality management processes and procedures are [attached + availa le on request]. [(ndividual name] will ta-e responsi ility for ensuring effective quality management on this project "more details are given under ./ey personnel. elow. [Depending on the requirements of the tender, you may need to go into more specific detail as to how you would approach this particular project: how you would meet individual elements of the specification, what the main phases of the project would be, timescales, key personnel etc] Health, safety and security [Company] recognises the importance of health, safety and security " oth during the project and afterwards. The company.s health and safety policy sets out our commitment and outlines our approach to effective health and safety management. 'ur processes and procedures are designed not simply to meet legal requirements ut to effectively deliver a healthy, safe and secure wor-ing environment for our employees and everyone else who might e affected y our wor-. 'ur [products] are [designed+manufactured+ uilt] to meet [relevant safety and security standards]. 0 copy of our health and safety policy is [attached+availa le on request].

[Company] has employer.s lia ility of [1! million] and pu lic lia ility insurance of [1! million] and professional indemnity insurance of [1! million]2 a copy of the insurance documentation is [attached + availa le on request]. Equality 3e recognise the contri ution our employees ma-e to the success of what we do. 3e are committed to offering our employees fair terms and conditions, ensuring they have the s-ills and qualifications they need, and providing opportunities for training and development. [Company] is wor-ing towards the (nvestors in 4eople standard. [delete as applica le]. [Company] is an equal opportunities employer. 0 copy of our equal opportunities policy is [attached + availa le on request]. 0s part of our roader commitment to equal opportunities, we ensure that our [products] are [designed+manufactured+ uilt] to e accessi le and meet [any relevant industry standards on accessi ility]. Sustainability [Company] understands the importance of sustaina ility " in design, delivery and in continuing operation. For e ample, this is reflected in how we:

%ource sustaina le materials and loo- for ethical suppliers 3or- with the local community where appropriate [,esign + manufacture + uild] energy"efficient [products] while minimising waste during [production + construction]

3e have implemented an environmental management system accredited to 5%67**6. 0 copy of the certification is [attached+availa le on request]. or ,etails of our environmental management policy, processes and procedures are [attached+availa le on request]. (n particular, we ensure that the design of [our product] meets [relevant environmental standards]. ey personnel, e!perience and references [5rief details of -ey personnel who would e involved in the project, such as:] The project will e managed y [8ame]. [8ame] has wor-ed for [company name] for [num er] years and is [ rief details of role within the company, e!perience and qualifications, previous industry e!perience]. [5usiness name] has wor-ed on a num er of similar projects in the past.

[Details of first relevant project, highlighting similarities to the project for which you are tendering and how you delivered a successful outcome! "ive contact details for a reference!] [Details of second relevant project# total number of e amples$references that you are required to give may be specified in the invitation to tender!] [%efore completing your quality statement, you should check that you have: &a' (overed all the requirements and key assessment criteria mentioned in the invitation to tender

)*++' , it-s worth reading through the *++ again, checking whether there are any points you have missed &b' *ncluded any copies of documents required by the *++ )eg relevant policies'

%een realistic, and can provide evidence to back up your claims if necessary , for e ample, you might not have a formally accredited environmental management system but still be able to show what you do in order to control your environmental impact]