INFORMATION SYSTEM

The information system is a subset of the overall internal controls of business covering the application of people, documents, technologies, and procedures for management accountants to solve business problems, such as paying for a service, or a strategy of all the company's product. Management Information Systems are distinct from regular information systems that are used to analyze other information systems applied in operational activities of the organization. Academically, the term is commonly used to refer to a group of methods for managing information related to the automation or support of human decision making, eg, systems decision support, e pert systems, information systems, and address !"ane #. $audon%&&'(.

TELE-COMMUNICATION TRENDS Global trends in telecomm nications The latest edition of Trends IT) Telecommunication *eform+ the *oad to ,-,, .as released in September %&&', provides an overvie. of ho. more and more people .orld.ide are related .ith information technology and communication !I/T(. 0e says that by the end of %&&1, a total of nearly 2 billion mobile and fi ed subscribers, so that more than 3 billion Internet users .orld.ide.

!roadband Internet According to *ich Schefren !%&&4(, the speed of access and constant connection of broadband enables companies to better leverage the Internet in many aspects, such as+ E""icienc# #ermanent Internet connection opens up ne. opportunities to streamline business processes. 5ou can link to the online store of your other key business systems 6 kno.n as the back6office systems 6 reduce administrative costs and improve efficiency. 7or e ample, to connect a system of accounting and control sites can help you do business more 8uickly and reduce administrative costs. 5ou can also automate tasks such as transaction processing, order tracking and inventory reorganization. Cost sa$in%s 9espite pay a lump sum for broadband, as .ell as all costs associated .ith the transfer of additional data, companies can save money and at the same time to make greater use of the Internet.

The cost of broadband is ready to save time and resources and do business effectively. C stomer ser$ice :roadband has the potential to be closer to their customers and suppliers. It can be used to provide customers around the access to information of the clock of your account, order status, and details of the pro;ect. This allo.s you to improve customer service, .hich allo.s you to ans.er a fe. minutes to email clients or orders through your site. 5ou can link providers of IT systems, so you can place orders 8uickly and efficiently. Comm nication The staff is able to communicate more by e6mail, .hich means phone bills and e can be reduced. 5ou can use broadband to create virtual private net.orks !<#,( to allo. off6site and remote .orkers to access key data. -reat .ork conference and video collaboration can be possible, .hich could reduce couriers and travel e penses.

Comm nication S#stem at TESCO Tesco communication systems based on internal and e ternal communication and the advantages and disadvantages barriers of Tesco .as founded in 34%2 by "ack /ohen. The purpose of communication .ithin an organization like Tesco .ould

#rovide information to the public and employees, for e ample, might inform staff of an upcoming meeting or to provide customers .ith the details of a promotion. Tesco also have to gather information, such as personal data of employees, .hich .ould re8uire that documents or data from market research on sales of personal products. communication must maintain the proper functioning of Tesco, Tesco employees should kno. .hat he = she has to do , and make the best of their ability . Tesco has a good reputation to the public should have good communication to eliminate errors, manage problems and deal effectively .ith customer complaints 8ueries.

If communication is good, then the organization .ould become coherent and coordinated. Also accurate and timely information to employees and customers to promote and maintain personal agreements made important dates.

>mployees feel they have something to say at .ork to motivate them to .ork hard. -ood communication all misunderstanding and employment .ill end .ell and hour. /ommunication Manager to provide feedback from previous decisions, and because the company .ould be less organized and ongoing issues that arise and lighten the image of the

organization. Stephen 9oyle !%&&3 ( If communication is poor, then managers cannot keep in touch .ith employees that could lead to frustration that could lead to a strike. 7urthermore, the result of a lack of communication is bad decisions made about the lack of communication and can result in loss of business opportunities, .hich could lead to loss of revenue and ;obs. If communication is not good, then the products and services that .ould not be good that could lead to annoying customers .ho might go else.here, .hich could give the company a bad reputation. There are several reasons .hy this could occur , the language .as too difficult for the recipient to understand , if not approved ? The sender sends the !average( of a message as sending a .rong message urgent mail ? The sender or the recipient have trouble using his communication device and therefore does not send the message correctly or could not receive it? The return has not been received , so that the sender has done nothing ? The receiver has not received the message, and they do not like the person or not do the ;ob ? The message .as confusing for everyone too? #hysical barriers as there .as not enough paper in the fa machine , or there .as e8uipment failure , such as poor phone line.

The main ob;ectives for

Internal Comm nication @ To move or convey Ar 0elp the re8uirements of the command line, for e ample, Sales, Marketing 7actory staff. @ >ducate staff on ne. policies, plans, events, processes, etc. @ 7or more information on all the company's employees to help in decision6making in a company or to provide feedback after e amining the situation. @ Bitness to stimulate or soothe the personnel under certain circumstances, and to persuade and motivate individuals and see .ork as a team. @ #rovide confirmations, ans.ers and information about.

@ To provide suggestions, ideas, and 9evelopment Along the chain of command. Stephen 9oyle !%&&3

Notices These .ould be messages normally on single pieces of paper and .ould be displayed on a notice board to inform of arrangements or to remind Tesco staff of a meeting. Meetin%s Tesco hold a staff meeting every month. It's to discuss problems, ne. arrangements, ne. ideas, promotion ideas etc it's a very good form of communication because all staff members are together to all give their input.

Com& ters They are essential to the club card system as .ith out the system of computers it .ould not even be feasible to run it manually and also emails depend on computers. Re&orts They're .ritten assignments that have re8uested for a sub;ect to be looked at e.g. to present information on a market study to the managing director of Tesco. Annual reports are also .ritten e.g. to tell share holders ho. .ell Tesco has been performing. E'ternal met(ods o" comm nication sed b# Tesco !illboards The billboards are good for communication, because they are located in cro.ded places. Tesco usually looks the most sold on their billboards passing drivers articles. Also, you .ill notice that their billboards are near Tesco. The billboards are often changed, ho.ever.

)ebsites

Bebsites are used to store a lot of information about customers, such as Tesco's latest /9 is sold, .ine, locaterCs stores, Tesco career information on baby and toddler club, etc. There are many different .ays of e ternal communication. This includes letters, annual reports, forms, ne.sletters, announcements, etc.