Aviation Training

Catalogue 2013

Bureau Veritas
Aeronautics & Space Services
SPECIALIZED TRAINING COURSES
Acquire and maintain knowledge of regulations and standards

TAKE UP THE CURRENT AND FUTURE CHALLENGES

In a worldwide, competitive, regulated environment, the control of standards and regulations is a major issue for all actors on the aviation and space stage. The training of personnel on standards and regulations in force is a very effective lever for businesses that want to improve their performance as they achieve applicable safety requirements. Thanks to our training offer and expertise, your personnel not only acquires, maintains and develops knowledge and qualifications necessary to comply with regulations and standards, but also supports your efforts to take up the current and future challenges of your company.

CHALLENGE
Provide your personnel with awareness and familiarization with applicable regulations and standards. Inform your personnel about changes relating to regulations and standards in force. Develop the knowledge and competences of your personnel. Improve working techniques in accordance with regulations and standards. Improve the operational effectiveness of your personnel.

BUREAU VERITAS, A REAL ASSET!

Collaboration of nearly 90 years with

CONTENTS (detailed page 6)

Quality Standards Aviation Regulatory Framework Civil Aviation Authorities Initial Airworthiness Continuing Airworthiness Management Maintenance Flight Operations Airport Safety Management Security 08 09 16 18 24 29 41 44 45 47

companies, authorities and civil aviation organizations in the aerospace sector. Relationship of trust with the European Commission, the European Aviation Safety Agency (EASA), the European Defence Agency (EDA), the French Ministry of Defence Trainers with a dual competency: expertise gained in the field, and strengthened by consultancy and teaching experience (gained in a recognized organization and / or in teaching). A training engineering team at your disposal for all your projects.

Bureau Veritas
Aeronautics & Space Services
INTER-COMPANIES TRAINING
Participate in an inter-companies training in our premises (please contact us for details): Maximum of 12 students per session to promote exchange and participation of every attendee The price includes the provision of training in our facility, morning and afternoon snacks and lunch Contact our training correspondent (see contacts on the back of this catalogue) to get more details on the planning).

IN-HOUSE TRAINING
Choose an in-house training and take advantage of the following: Customize our course content with examples close to your own activity Lower rates Choice of training location Scheduling of training sessions according to your calendar constraints Contact us to discuss your requirements. Our training engineering team will advise you on your project, and will develop a solution tailored to meet your expectations.

Tous nos cours sont galement disponibles en Franais. Contact us for training courses in other languages.

Bureau Veritas
Aeronautics & Space Services
A FLEXIBLE TRAINING OPTION
Customized educational program : based on standard courses, duration and/or content adjustments Organization of seminars on the topic of your choice Train the trainer with our educational technics training program and acquire the training capability in house to create or customize your own training courses with our assistance

BEYOND TRAINING, A COMPREHENSIVE OFFER

To go further with helping you meet your challenges, our expertise is another asset for your company. The Aeronautics and Space division offers a complete range of solutions to assist you in achieving your goals.

Bureau Veritas
Aeronautics & Space Services
CONTENTS
QUALITY MANAGEMENT AS/EN 9100 Standard for Design and/or Production Organisations AS/EN 9110 Standard for Maintenance Organisations Full course AS/EN 9110 Standard for Maintenance Organisations Short course AS/EN 9120 Standard for Stockist Distributors AUDIT Audit Techniques INDUSTRIAL PERFORMANCE AVIATION REGULATORY FRAMEWORK New EASA regulatory framework structure Aviation Legislation Equivalent to Module 10 of Part 66 CIVIL AVIATION AUTHORITIES SSP State Safety Programme INITIAL AIRWORTHINESS Part 21 subpart J Design Organisation Approval (DOA) Part 21 subpart G Production Organisation Approval (POA) DO-178 Software considerations in airborne systems certification DO-254 Design Assurance for Airborne Electronic Hardware CONTINUING AIRWORTHINESS MANAGEMENT Part M subparts G & I Continuing Airworthiness Management Part M subpart F/G/I Maintenance Organisation for non-large aircraft Maintenance Programme Reliability Programme 8 8 9 10 11 12 12 13 14 14 15 16 16 18 18 19 21 22 24 24 25 26 27

Bureau Veritas
Aeronautics & Space Services
MAINTENANCE Part 145 EASA Maintenance Organisation Approval (MOA) FAR 145 FAA Repair Station Approval CCAR 145 CAAC Maintenance Organisation Approval Part 66 Aircraft Maintenance Licence (AML) Part 147 Maintenance Training Organisation Approval (MTOA) Part/FAR 145 Comparison between EASA and FAA regulations CRS Certificate of Release to Service FTS Fuel Tank Safety Human Factors Awareness course Human Factors Advanced course Human Factors Equivalent to Module 9 of Part 66 FLIGHT OPERATIONS EASA OPS Commercial Air Transport (Airplanes) EASA OPS Commercial Air Transport (Helicopters) AIRPORT Aerodrome Certification SAFETY MANAGEMENT Safety Management System Awareness course Safety Management System Practical implementation SECURITY IATA Dangerous Goods (Categories 1 to 12) AEO Authorised Economic Operator Airport Badge Security Security Programme Threat Detection by X-Ray 29 29 30 31 32 33 34 35 36 37 38 39 41 41 42 44 44 45 45 46 47 47 48 49 50 51

Aviation Training
Catalogue 2013
Quality Management
AS /E N 9100 S tandard for Des ign and/or P roduc tion Organis ations

Course objectives
Have a detailed understanding of the requirements related to the Quality Management Systems for design and production activities in aerospace and defence industry Be able to conduct the certification process for the organization Get familiar with requirements to be assessed during an internal audit

Course plan
Aeronautical standards and regulations environment Quality concepts Principles and definitions Process approach Chapters of the 9100 standard: Introduction, scope, references, definitions Quality Management System Management responsibility Resource management Product realization Measurement, analysis and improvement Control of acquired knowledge

Target attendees
Quality staff and internal auditors Managers of the organization Anyone involved in the certification process

Prerequisites
None

Duration
2 days

Aviation Training
Catalogue 2013
Quality Management
AS /E N 9110 S tandard for Maintenanc e Organis ations F ull c ours e

Course objectives
Have a detailed understanding of the requirements related to the Quality Management Systems for maintenance activities in aerospace and defence industry Be able to conduct the certification process for the organization Get familiar with requirements to be assessed during an internal audit

Course plan
Aeronautical standards and regulations environment Quality concepts Principles and definitions Process approach Chapters of the 9110 standard: Introduction, scope, references, definitions Quality Management System Management responsibility Resource management Product realization Measurement, analysis and improvement Control of acquired knowledge

Target attendees
Quality staff and internal auditors Managers of the organization Anyone involved in the certification process

Prerequisites
None

Duration
2 days

Aviation Training
Catalogue 2013
Quality Management
AS /E N 9110 S tandard for Maintenanc e Organis ations S hort c ours e

Course objectives
Have a detailed understanding of the requirements related to the Quality Management Systems for maintenance activities in aerospace and defence industry Be able to conduct the certification process for the organization Get familiar with requirements to be assessed during an internal audit

Course plan
Aeronautical standards and regulations environment Quality concepts Principles and definitions Process approach Chapters of the 9110 standard: Introduction, scope, references, definitions Quality Management System Management responsibility Resource management Product realization Measurement, analysis and improvement Control of acquired knowledge

Target attendees
Quality staff and internal auditors Managers of the organization Anyone involved in the certification process

Prerequisites
Having followed the full course AS/EN 9100

Duration
1 day

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Aviation Training
Catalogue 2013
Quality Management
AS /E N 9120 S tandard for S toc kis t Dis tributors

Course objectives
Have a detailed understanding of the requirements related to the Quality Management Systems for distribution and resale activities in aerospace and defence industry Be able to conduct the certification process for the organization Get familiar with requirements to be assessed during an internal audit

Course plan
Aeronautical standards and regulations environment Quality concepts Principles and definitions Process approach Chapters of the 9120 standard: Introduction, scope, references, definitions Quality Management System Management responsibility Resource management Product realization Measurement, analysis and improvement Control of acquired knowledge

Target attendees
Quality staff and internal auditors Managers of the organization Anyone involved in the certification process

Prerequisites
None

Duration
1 day

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Aviation Training
Catalogue 2013
Audit
Audit T ec hniques

Course objectives
Have a detailed understanding of the main principles and objectives of an audit quality system in compliance with a specific standard (ISO 9001 EN91xx Part 21 Part 145 etc.) Know and be able to apply audit preparation, realisation, and follow-up methodology, in an lean way and with high added value Know the rules related to communication and behaviour of the auditor in order to manage relationships during the audit

Course plan
Principles of audit Introduction to ISO 19011 standard : Key definition related to audits Audit planning Role of the audit client Audit programme Audit steps : Initiation Preparation On-site audit Report and follow-up Communication during the audit Auditors behaviour and attitudes Exercises to consolidate acquired knowledge Audit simulation

Target attendees
Quality managers, internal auditors Any personnel involved in internal or external auditing

Prerequisites
None

Duration
3 days

This course can be combined with training courses on aerospace quality standards (EN 9100, EN 9110, EN 9120) or aviation regulations (Part 145, Part M, EU-OPS, etc.) in order to apply audit techniques to aeronautics.

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Aviation Training
Catalogue 2013
Industrial performance
Als o c ontac t us for:

Supply Chain Management Improve performance throughout the manufacturing process to ensure on-time deliveries, consistent with customer requirements

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Aviation Training
Catalogue 2013
Aviation Regulatory Framework

New E AS A regulatory framework s truc ture

Course objectives
Knowledge of the new European regulatory framework of Civil Aviation in its international and European context Become familiar with the new European Regulations structure Understand the implications of members states and their own national regulation

Course plan
Presentation of the EASA and its new responsibilities Presentation of the EU regulations adoption process Presentation of the new European regulations structure Presentation of the new divisions of responsibilities between EASA and the members states The EDASA Flight standards regulations (Air Crew, Air operations and TCO) The EASA ATM/ANS regulation (Air traffic controllers and Air navigation system) The EASA Aerodrome regulation (Aerodrome certification)

Target attendees
Everyone

Prerequisites
None

Duration
1 day

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Aviation Training
Catalogue 2013
Aviation Regulatory Framework

Aviation L egis lation E quivalent to Module 10 of P art 66

Course objectives
Be familiar with the international and European requirements and their relationship with other airworthiness regulations codes Have a detailed understanding of EASA regulations, approvals, and associated privileges Have an understanding of legal responsibilities Be familiar with the regulation document layout

Course plan
Overview of the international and European regulation framework. The EASA Part 66 regulation (Maintenance personnel licenses) The EASA Part 145 regulation (Approved maintenance organizations) The EASA OPS regulation (Commercial Air Transport) The EASA Part 21 regulation (Certification of Aircraft) The EASA Part M regulation (Continuing Airworthiness) International and national specifications (SB, CRS, ETOPS, ...) Control of acquired knowledge

Target attendees
Accountable managers, quality and technical managers. Anyone involved in civil aircraft operation, maintenance and continuing airworthiness

Prerequisites
General knowledge in aeronautical field of civil aircraft operation, maintenance and continuing airworthiness

Duration
4 days

This course covers all topics of Module 10 (Part 66 Appendix 1)

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Aviation Training
Catalogue 2013
Civil Aviation Authorities
S S P S tate S afety P rogramme

Course objectives
Provide participants understanding of: State Safety Programme concepts ICAO Standards and Recommended Practices (SARPs) on SSP The relationship between SSP and SMS The responsibilities related to safety oversight Develop participants knowledge to implement an SSP Plan the implementation of an SSP

Course plan
Introduction to the Safety concept Regulatory requirements of Civil Aviation Authorities SSP definition and objectives Relationship between SSP and SMS SSP framework : Safety Policy & Objectives Safety Risk Management Safety Assurance Safety Promotion Presentation of the European Aviation Safety Programme & Plan (EASP) Implementation of an SSP Development of the SSP manual Safety oversight : audit techniques

Target attendees
Director of the Civil Aviation Representatives from Civil Aviation Authorities with responsibilities regarding SSP or SMS

Prerequisites
None

Duration
1 day

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Aviation Training
Catalogue 2013
Civil Aviation Authorities
Als o c ontac t us for:

Airworthiness Inspector Training dedicated to staff appointed to discharge States airworthiness oversight duties related to Aircraft airworthiness and Continuing Airworthiness Management Organisation (CAMO)

Flight Operations Inspectors Train personnel from Civil Aviation Authorities in the surveillance of air operators

Safety Management System Inspectors Training dedicated to Civil Aviation staff in charge of oversight related to SMS for aeronautical organisations including carriers, airports, manufacturers and maintenance organisation.

ICAO Safety Audit (USOAP) Train personnel from Civil Aviation Authorities to the USOAP audit and to the 18 ICAO Annexes requirements

Accidents & Incidents investigation This course, after presenting the role of accidents/incidents investigation within the safety management, introduce the investigation techniques as well as the associated model and tools

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Aviation Training
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Initial Airworthiness

P art 21 s ubpart J Des ign Organis ation Approval (DOA)

Course objectives
Knowledge of PART 21 Subparts for enhanced understanding of their interconnectivity and contribution to airworthiness Good understanding of specific requirements of Part 21 particularly those in Subpart J relative to Design activities (DOA)

Course plan
International Civil Aviation Regulation The concept of Approval and its Implications General Information and objectives The different Subparts in Part 21 "Design Organisation Approval" (D.O.A.) Subpart J: Alternative DOA procedures (DOAP) "Production Organisation Approval" (P.O.A.) Subpart B: The Type Certificate (TC) Subparts D & E: Modifications Continuing Airworthiness Management System Control of acquired knowledge

Target attendees
Assurance Quality, airworthiness management, engineering, Method, control, and Customer service staff

Prerequisites
General knowledge in aeronautical field

Duration
1 day

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Aviation Training
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Initial Airworthiness

P art 21 s ubpart G P roduc tion Organis ation Approval (P OA)

Course objectives
Be familiar with the EASA regulation for the production of aircraft Have a detailed understanding of the EASA PART 21G (POA) requirements and know its scope and objectives related to conception and production of aeronautical materials (components)

Course plan
ICAO: Overview of the international regulations EASA (European Aviation Safety Agency): History and Organisation New European Regulations: (IR, CS, etc) Regulation structure Status on new regulations developments The EASA PART 21: Presentation of the document, objectives Definitions "Design Organisation Approval" (D.O.A.) "Production Organisation Approval" (P.O.A.) Additional Chapters: TC, modifications & STC, repair definition, ETSO... Detail review of the Sub Part G (Production Approval) How to use the EASA form 1 Control of acquired knowledge

Target attendees
Assurance Quality, airworthiness management, engineering, Method, Production, control, and Customer service staff

Prerequisites
General knowledge in aeronautical field

Duration
1 day

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Aviation Training
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Initial Airworthiness
Als o c ontac t us for:

Part 21 subpart B Type-Certificates Understand the process that allows the Civil Aviation Authorities to issue Type Certificates for aircraft and then manage changes to this TC

Part 21 subpart D/E Changes to Type-Certificates and Supplemental Type-Certificates Presentation of the processes for the approval of changes, depending on their classifications and on the privileges of the applicant

Part 21 subpart M Repairs Understand the process for the approval of repairs as well as the associated requirements and DOA privileges

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Aviation Training
Catalogue 2013
Initial Airworthiness
DO-178 S oftware c ons iderations in airborne s ys tems c ertific ation

Course objectives
Know the requirements related to critical aeronautical software Know the process to be applied for certification of airborne software Know how to adapt this approach in special cases covered by the standard (automatic coding, software reuse...)

Course plan
Regulatory context of certification General principles and system aspects:
System certification vs software certification Software levels Architectural options

Development planning:
Definition of the lifecycle Objectives and planning activities Transition criteria Plans and standards The environment (methods, tools ...)

Target attendees
Project managers, software managers, methods engineers, people in charge of the certification of airborne systems, quality assurance managers Any staff involved in developing software for complex or highly integrated aircraft systems

Development process Supporting activities:

Verification Configuration management Quality Assurance

Prerequisites
General knowledge of software engineering and software Quality Assurance

Demonstration of compliance:
Traceability information Verification Certification coordination

Specific aspects:
Commercial software Software reuse Development tools and environment Specific means of compliance

Duration
2 days

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Aviation Training
Catalogue 2013
Initial Airworthiness
DO-254 Des ign As s uranc e for Airborne E lectronic Hardware

Course objectives
Know the requirements applicable to airborne electronic hardware Know the procedure to be applied for the certification of airborne hardware

Course plan
Regulatory context of certification General principles and system aspects:
System certification vs hardware certification The levels of criticality of the equipment

Target attendees
Project Managers, hardware managers, methods engineers, people in charge of the certification of airborne systems, quality assurance managers Any staff involved in the development of electronic hardware (PCB, ASIC, PAL ...) for complex or highly integrated aircraft systems

Development planning Development process:

Requirements collection Preliminary and detailed design Realization Transfer into production Acceptance testing Mass production

Support activities:
Verification and validation Configuration management Quality Assurance

Prerequisites
General knowledge in electronics design

Demonstration of compliance:
Documentation and information traceability

Specific aspects:
Materials Trade The reused materials In-service experience Tool qualification

Duration
2 days

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Aviation Training
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Initial Airworthiness
Als o c ontac t us for:
SB Service Bulletin Understand the concept of Service Bulletin, the different SB categories and how to establish, approve and issue a Service Bulletin.

Individual Aircraft Certification Understand the Individual Aircraft Certification process and the requirements to comply with in order to obtain a Certificate of Airworthiness (C of A).

Part/CCAR 21 Comparison between EASA and CAAC regulations Know the main differences between Chinese and European regulations for the Design and Production of aircraft and their components

MSG-3 and MRB (Maintenance Review Board) Presentation of the MRB process and MSG-3 tool used for the development of instructions for maintenance and the establishment of the maintenance program

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Aviation Training
Catalogue 2013
Continuing Airworthiness Management
P art M s ubparts G & I C ontinuing Airworthines s Management

Course objectives
Have a detailed understanding of the EASA Part M requirements related to the management of aircraft airworthiness Be able to create and maintain a Part M approval Have an understanding of legal responsibilities Be familiar with the regulation document layout

Course plan
General overview of the European regulation General overview of all subparts of the EU 2042/2003 European regulation Part M Definition of responsibilities Definition of Continuing Airworthiness Management Maintenance standards Aviation components Continuing airworthiness management Organisation (CAMO) Continuing airworthiness management exposition (CAME): presentation of the document, objectives, content Certificate for Release to Service (CRS) Airworthiness Review Airworthiness Review Certificate (ARC) issue Control of acquired knowledge

Target attendees
Technical managers in air transport companies, accountable managers Technical and Quality Managers, Quality Auditors of repair stations (aircraft or components) Anyone involved in maintenance organizations

Prerequisites
General knowledge in aeronautical field

Duration
1 day

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Aviation Training
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Continuing Airworthiness Management
P art M s ubpart F /G /I Maintenanc e Organis ation for non-large aircraft

Course objectives
Getting to grips with the applicable non-large aircraft maintenance requirements in Europe. Understand how to obtain and maintain a Part M subpart F approval Have an understanding of legal responsibilities

Course plan
Regulation structure Introduction to the Part M subparts Definitions of responsibilities Definition of Management, Continuing Airworthiness Maintenance standards Aircraft components Maintenance Organization structure Maintenance Organisation Manual Certificate of Release to Service (CRS) Airworthiness Review Certificate (ARC) Issue and renewal of ARC Importation of Aircraft Assessment of acquired knowledge

Target attendees
Managers and personnel involved in light aircraft maintenance Aircraft Owners, Presidents and Technical Managers of flying school Aircraft engineers

Prerequisites
Knowledge of aviation and airworthiness principles

Duration
2 days

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Continuing Airworthiness Management
Maintenanc e P rogramme

Course objectives
Understand the objectives and the role of a Maintenance Programme Develop and use the Maintenance Programme Update and improve a Maintenance Programme

Course Plan
General Concepts:
General Principles of the Maintenance Programme (MP) Definition and nature of the different manuals Responsibility, Applicability, Approval

Development
State regulatory requirements Instructions for Continuing Airworthiness (ICA) The MSG-3 process The certification requirements (ALI, CMR) EWIS and CDCCL

Target attendees
Personnel in charge of Continuing Airworthiness and involved in the development and use of Maintenance Programme and Reliability Programme

Modifications & Operations

MP for a fleet of the same aircraft type Customization of a MP to a particular aircraft Change Management Predictive Operation of the aircraft Low Utilisation Requirements (LUR) Specific type of operation (weather, environment, manoeuvre, ETOPS ...)

Prerequisites
Basics of the regulatory environment for the continuing airworthiness management of aircrafts

Duration
1 day

Structure and contents of a MP

Background & paging Recommendations & mistakes to be avoided Pitfalls and recommendations Three case studies

Amendment - Optimization
MP amendment and annual update MP optimization and use of Reliability Programme Merging of maintenance tasks

Approval
Steps and approval Process Documents introduced by the Authority Indirect approval

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Aviation Training
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Continuing Airworthiness Management
R eliability P rogramme

Course objectives
Understand the objectives and stakes related to a Reliability Programme Develop and interpret the results of the Reliability Programme Introduce the outcome of the reliability analysis into the Maintenance Programme

Course plan
General
History and evolution of aircraft maintenance concepts Definition and objectives of a Reliability Programme Relationship between Reliability Programme & Maintenance Programme Reliability Programme management in the CAME

Regulatory Requirements
Review of the different regulatory requirements When is a Reliability Programme required?

Target attendees
Personnel in charge of Continuing Airworthiness and involved in the development and use of Maintenance Programme and Reliability Programme

Case studies
Examples of indicators that can be used to track reliability Definition of alert levels Example of application: reliability problem of the OFV

Prerequisites
Basics of the regulatory environment for the continuing airworthiness management of aircrafts

Sources
Sources of data to develop a Reliability Programme Examples of incidents Part removal rate and reliability tracking

Information processing

Duration
1 day

Calculation of indicators Data processing by simple analysis Form and content of a reliability report Example of Reliability Reports

Data Analysis
Method of examining data Consequences of Data Analysis

Decisions
Example of cost-benefit analysis

Engine Condition Monitoring

General principles of engine reliability

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Aviation Training
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Continuing Airworthiness Management
Als o c ontac t us for:

Airworthiness Review Know-how related to the aircraft records review and aircraft physical examination required for the issuance of an Airworthiness Review Certificate or a recommendation to the competent Authority.

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Aviation Training
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Maintenance
P art 145 E AS A Maintenanc e Organis ation Approval (MOA)

Course objectives
Have a detailed understanding of the EASA Part 145 requirements and its relationship with other airworthiness regulations codes Be able to create and maintain an approval for aircraft and components maintenance Have an understanding of legal responsibilities Be familiar with the regulation document layout

Course plan
General overview of the new European regulations The EU 2042/2003 European regulation Part 145: Detailed presentation Definitions Quality requirements including the AMCs Maintenance Organisation Exposition (MOE) : Presentation of the document, objectives Content Additional procedures versus the JAR 145 MOE Responsibilities related to certification and the aircraft Certificate for Release to Service (CRS) The components Certificate for Release to service EASA FORM 1 Control of acquired knowledge

Target attendees
Accountable managers, quality and technical managers, quality auditors of repair stations (aircraft or components) Accountable managers and quality managers of PART 145 approved organizations Anyone involved in maintenance organizations

Prerequisites
None

Duration
1 day

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Maintenance
F AR 145 F AA R epair S tation Approval

Course Objectives
Knowledge of the U.S FAA maintenance requirements (FAA, Federal Aviation Administration) applicable to U.S registered aircraft. Get the MRO prepared to the FAA audit

Course plan
Overview of the European regulations Presentation of the FAA (Federal Aviation Administration) Different FAR regulations Concept of airworthiness according to FAR Product certification according to FAR Flight operations and air laws in the USA Maintenance: FAR 145 & FAR 43 Approval for Return to Service Different forms in use (8130-3 ... 337) Control of acquired knowledge

Target attendees
Accountable managers, technical managers, quality managers, quality auditors and other post holders in maintenance repair and overhaul organisations. Any staff involved in aircraft/engine/ component maintenance in accordance with FAR 145 requirements.

Prerequisites
None

Duration
1 day

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Maintenance
C C AR 145 C AAC Maintenanc e Organis ation Approval

Course objectives
Have a detailed understanding of the Chinese Regulation CCAR Part 145 requirements, including practical details as regards approval issue and renewal, for aircraft and components repair stations Be able to meet increasing needs of the Chinese aviation market

Course plan
General introduction: international regulation context Regulation stake: safety ICAO The international regulation General introduction: CAAC History Regulation structure Application for CCAR Part 145 R3 approval CCAR Part 145 R3 regulation: Detailed presentation Definitions, requirements Differences with EASA PART145 Differences with CCAR Part 145 R2 Maintenance Manual: document presentation, objectives, content Implementation in the existing documentation (MOE) Release of aircraft component with Form AAC-038 Control of acquired knowledge

Target attendees
Accountable managers, quality and technical managers, quality auditors of repair stations (aircraft or components) Accountable managers, technical managers of operators Anyone involved in maintenance organizations

Prerequisites
Knowledge of aircraft maintenance and its regulatory environment (Part 145)

Duration
1 day

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Maintenance
P art 66 Airc raft Maintenanc e L ic enc e (AML )

Course objectives
Know the EASA regulations regarding qualification of certifying staff Have a detailed understanding of the EASA Part 66 requirements and its relationship with other airworthiness regulation codes Have an understanding of legal responsibilities Be familiar with the regulation document layout Have the ability to apply the requirement in a practical manner

Course plan
International Aviation environment European community aviation regulations Links between maintenance regulations : Part 145, Part 66, Part 147 Part 66 and the licences principle: Certifying staff categories Application Privileges Experience requirements Basic knowledge requirements and task rating training Equivalence, grandfather rights Additional trainings Highlights on the last amendment of 2042/2003: New B3 licence Changes in type and group ratings and type training Changes in the privileges of B1 and B2 licences Control of acquired knowledge

Target attendees
Accountable managers, quality and technical managers, PART 145 maintenance workshop certifying staff. Part 147 training schools managers

Prerequisites
Knowledge of aircraft maintenance and its regulatory environment (Part 145)

Duration
1 day

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Maintenance
P art 147 Maintenanc e T raining Organis ation Approval (MT OA)

Course objectives
Have a detailed understanding of the EASA Part 147 requirements and its relationship with other airworthiness regulation codes Have an understanding of legal responsibilities Be familiar with the regulation document layout Get the ability to apply the requirement in a practical manner

Course plan
International Aviation environment European community aviation regulations Aircraft maintenance Regulations PART 147 and related AMC : detailed presentation, definitions, requirements Organization of an Approved Maintenance training school The Maintenance Training Organisation Exposition (MTOE): presentation of the document, objectives, structure Basic training: theoretical and practical training Basic knowledge examination Theoretical and practical task rating training

Target attendees
Accountable managers, quality and technical managers, instructors, examiners and staff of training schools managers Accountable managers and quality managers of PART 145 approved organizations

Prerequisites
Knowledge of aircraft maintenance and its regulatory environment (Part 145)

Duration
1 day

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Maintenance

P art/F AR 145 C omparis on between E AS A and F AA regulations

Objectives course
Understand the similarities and the main differences between the EASA (European Aviation Safety Agency) and the FAA (Federal Aviation Administration) for aircraft and components maintenance requirements Know how to obtain and maintain a FAR145 Repair Station approval as per the BASA-MIP agreement

Course plan
International (ICAO) and European regulatory environment Structure of the U.S. regulations Structure of the E.U regulations Production and maintenance in the European Union and the United States Maintenance (FAR 145, FAR 43, FAR 65, FAR 121 Subpart L) Integration of FAR 145, 43 requirements in the regulation Part 145 Detailed comparison of EASA Part 145 and 14 CFR Part 145 (FAR145) requirements Release to Service for an EASA Part 145 and 14 CFR Part 145 (FAR145) EASA Form 1 dual release Maintenance Organisation Exposition (MOE) and the specific chapter for FAA agreement Control of acquired knowledge

Target attendees
Any personnel involved in a BASA-MIP agreement or seeking such agreement Any staff involved in maintenance of aircraft according to regulation FAR 145 and/or Part 145

Prerequisites
Knowledge of regulation EASA Part 145 or FAA FAR 145

Duration
1 day

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Maintenance
C R S C ertific ate of R eleas e to S ervic e

Course Objectives
Know the applicable requirements related to aircraft or aircraft component Release to Service. Know the responsibilities associated to the issue of a CRS

Course plan
Definition, objectives Certifying staff Qualifications Responsibilities Tasks Intervention of subcontractors Documents used EASA Form 1, CRS-CRM FAA Form 8130-3 Control of acquired knowledge

Target attendees
Accountable managers, technical managers, quality managers, team leaders Any personnel involved in maintenance of aircraft/aircraft component Certifying staff

Prerequisites
Knowledge of aviation maintenance and regulatory environment

Duration
0,5 day

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Maintenance
F T S F uel T ank S afety

Course objectives
Be compliant with European Decision ED 2007/001/R, which requires personnel involved in Fuel Tank Safety Systems to be trained to CDCCL Be able to give a simple description of the historical background and the elements requiring a safety consideration, using common words and showing examples of nonconformities

Course plan
Introduction to Fuel Tank Safety SFAR88 and JAA INT/POL/25-12 Applicability of Fuel Tank Safety Design Review explanation Objectives of the training Level 1 and Level 2 requirements Background and concepts of fuel tank safety Accidents history FAA and EASA answers and analysis Explanation of the Fire Triangle Causes of fire Prevention of fire Impacts of Fuel Tank Safety Design modifications Fuel Airworthiness Limitation Items Critical Design Configuration Control Limitations Maintenance procedures modifications MOE and job cards modifications Maintenance personnel Control of acquired knowledge

Target attendees
Quality managers, quality auditors, engineers, people in charge of storage Any personnel involved in aircraft maintenance activities

Prerequisites
General knowledge in aeronautical field and in aircraft maintenance regulation

Duration
0,5 day

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Maintenance
Human F ac tors Awarenes s c ours e

Course objectives
Understand the appearance process of human errors and their consequences within the aircraft or component maintenance organisations Know the factors that allow a diminution of these causes Know the approach recommended in the fascicle GSAC P 54-46

Course plan
General introduction: A new vision on humans and safety ICAO and EASA answer Awareness about Human Factors : Physiological and medical basis Operator intellectual capacity and limits Human errors and reliability Stress-adaptation-vigilance and attention Communications within a team Systems automation Decision making Resources management within a team The operator, actor of a complex system Synthesis: what is a safe organisation? Dangerous attitudes and their prevention Glossary Control of acquired knowledge

Target attendees
Airline maintenance staff, Part 145 maintenance organisation staff (quality managers, technical managers, engineers, operators, certifying staff, etc.)

Prerequisites
None

Duration
1 day

Bureau Veritas participated in the writing of Fascicle P 54-46

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Maintenance
Human F ac tors Advanc ed c ours e

Course objectives
Understand the appearance process of human errors and their consequences within the aircraft or component maintenance organisations Know the factors that allow a diminution of these causes Know the approach recommended in the fascicle GSAC P 54-46 Improve the safety of personnel and products maintained

Course plan
General introduction: A new vision on humans and safety ICAO and EASA answer Detailed presentation of Human Factors : Physiological and medical basis Operator intellectual capacity and limits Human errors and reliability Stress-adaptation-vigilance and attention Communications within a team Systems automation Decision making Resources management within a team The operator, actor of a complex system Exercises on optical illusions Working groups: Actual case studies from videos Exercises showing the importance of human factors in the drafting of procedures Use feedback effectively Introduction to Safety Management System Exercises et psychological tests Control of acquired knowledge

Target attendees
Airline maintenance staff, Part 145 maintenance organisation staff (quality managers, technical managers, engineers, operators, certifying staff, etc.)

Prerequisites
None

Duration
2 days

Bureau Veritas participated in the establishment of Fascicle P 54-46

38

Aviation Training
Catalogue 2013
Maintenance
Human F ac tors E quivalent to Module 9 of P art 66

Course objectives
Know the mechanisms of human errors emergence in aircraft maintenance Know how to control these factors Improve the safety of personnel and products

Course plan
General presentation of human factors Human performance and human limitations The influence of psychology in individual and social actions The various factors affecting human performance The influence of the physical environment The errors inherent in the organisation and execution of tasks The part of communication Mastering the human error process Identification and control of hazards in the workplace Control of acquired knowledge

Target attendees
People involved in aircraft or component maintenance

Prerequisites
None

Duration
4 days

This course covers all topics of Module 9 (Part 66 Appendix 1)

39

Aviation Training
Catalogue 2013
Maintenance
Als o c ontac t us for:
Part/CCAR 145 Comparison between EASA and CAAC regulations Learning about the main differences between European and Chinese regulations for the maintenance of aircraft and their components

40

Aviation Training
Catalogue 2013
Flight Operations
E AS A OP S C ommercial Air T rans port (Airplanes )

Course objectives
Know the new EASA regulation transposed into European law as concern aircraft operations Be able to take into account the requirements of Quality Assurance in the organization of an airline operating division Know the differences between EU OPS and the new EASA OPS Regulation

Course plan
Regulatory environment: European bodies: JAA - EU EASA History, organization, operation Presentation of detailed technical requirements Operations Air transport certificate Documentation Security Crew Operational procedures Performances Operational limitations Instruments and equipment NVIS, HHO, HEMS Dangerous goods Quality

Target attendees
Director of Operations - Chief Pilot Operations control manager Flight crew and commercial crew Quality division

Prerequisites
None

Duration
2 days

41

Aviation Training
Catalogue 2013
Flight Operations
E AS A OP S C ommercial Air T rans port (Helic opters )

Course objectives
Know the new EASA regulation transposed into European law as concern aircraft operations Be able to take into account the requirements of Quality Assurance in the organization of an airline operating division Know the differences between JAR OPS 3 and the new EASA OPS Regulation

Course plan
Regulatory environment: Bodies: OACI EASA History, organization, operation Presentation of detailed technical requirements Operations Air transport certificate Documentation Security Crew Operational procedures Performances Operational limitations Instruments and equipment NVIS, HHO, HEMS Dangerous goods Quality

Target attendees
Director of Operations - Chief Pilot Operations control manager Flight crew and commercial crew Quality division

Prerequisites
None

Duration
2 days

42

Aviation Training
Catalogue 2013
Flight Operations
Als o c ontac t us for:
TCO the future third country operator regulation of EASA This training offers a brief presentation of the new third country operator regulation of EASA, relying on the last rule proposal version, in order to identify the challenges for these operators Part FCL New EASA Air Crew regulation This training provides a brief presentation or the Air Crew regulation. The main focus of the course will be the differences between the existing FCL requirements and the new FCL requirements ETOPS Extended Twin Operations Understand the ETOPS concept and the ETOPS requirements with respect to the certification of the aircraft, the authorisation of the airline, and the air operations. Flight Dispatch Know the European requirements regarding the flight preparation and flight monitoring, understand the different steps of the flight preparation MEL Minimum Equipment List Know the contents of a MEL as well as the criteria that must be taken into account in the design from the Master MEL (MMEL) of the manufacturer

Operations Manual Know the contents of an Operations Manual, and learn on how to develop and maintain a manual describing the aircraft operations and being compliant with regulations

43

Aviation Training
Catalogue 2013
Airport
Aerodrome C ertific ation

Course objectives
Describe the certification regulatory framework Describe the new EASA regulation on aerodrome safety Understand all requirements for certification Ensure understanding of the certification process Provide input to the drafting of an Aerodrome Manual Become familiar with the audit Certification of Aerodrome

Course plan
Introduction the aerodrome Safety Presentation of the aerodrome certification requirements (including ICAO Annex 14 and Doc 9774) Presentation of the new EASA aerodrome regulation (intention, scope, implementation, major figures and impact assessment) Presentation of the national aerodrome certification regulatory framework Presentation of the aerodrome certification process Focus on the certification requirements regarding the aerodrome design Focus on the certification requirements regarding the operational procedures (runway inspections, airport maintenance, low visibility procedures, apron safety management, etc.) RFFS and emergency plan Presentation of the contents of an aerodrome manual Introduction to Safety Management System (SMS) The aerodrome certificate Elements for the realization and preparation of a certification audit

Target attendees
Quality Manager, Safety manager, and Security manager Any staff involved in airport management Any staff involved in the aerodromes certification process airfields

Prerequisites
None

Duration
2 days

44

Aviation Training
Catalogue 2013
Safety Management
S afety Management S ys tem Awarenes s c ours e

Course objectives
Provide participants understanding of: safety management concepts ICAO Standards and Recommended Practices (SARPs) on safety management related guidance material Develop participants knowledge to implement an SMS, in compliance with relevant State safety programme (SSP)

Course plan
Introduction to SMS: Aviation safety and safety managements concepts Why a SMS? Regulatory framework and SMS requirements Presentation of the SMS structure: Safety policy and objectives Safety risk management Safety assurance Safety promotion Key elements of the SMS Hazard identification and risk assessment Safety data collection & analysis Implementation and monitoring of the corrective actions Phased approach to SMS implementation

Target attendees
Accountable executives, Safety & quality managers Other personnel involved in the SMS Operational personnel

Prerequisites
None

Duration
1 day

45

Aviation Training
Catalogue 2013
Safety Management
S afety Management S ys tem P rac tic al implementation

Course objectives
The course objective is to provide participants with a practical approach to the SMS that includes: Proactive, reactive and predictive methods of hazard identification and risk assessment A pragmatic approach to safety management Relevant criteria for the establishment of corrective actions and safety indicators

Course plan
Based on concrete cases and examples, the course illustrate the SMS concept and provide guidance for the practical implementation of the following elements: Safety Policy & Objectives Responsibilities regarding safety management Define a Safety strategy Methods of Risk management Representation model and SHELL model Collect and analysis of safety events Proactive component, how to map the risk and assess the change Reactive component, how to reassess risks from events Predictive component, an introduction to statistical methods Safety Assurance Definition and monitoring of corrective/preventive actions Update the risk map Implementation of relevant safety indicators How to measure the SMS performance? Safety Promotion Communicate on the event reporting, safety feedback Create a safety culture

Target attendees
Accountable executives, Safety & quality managers SMS auditors, safety analysts Other personnel involved in the SMS

Prerequisites
Having completed the awareness course on Safety Management Systems or equivalent

Duration
2 days

46

Aviation Training
Catalogue 2013
Security
IAT A Dangerous G oods (C ategories 1 to 12)

Course objectives
Contact us for details on the selected training

Available training Courses

Cat 8c, 9, 10, 11, 12 Training: 0.5 day (4 hours) Cat 4, 8b, 7, 10 OPS Training: 1 day (7 hours) Cat 8a Training: 2 days (14 hours) Training Shipper/Forwarding agent/Acceptance Cat 1, 3, 6 Including Rad Initial: 5 days (35 hours) Retraining: 3 days (21 hours) Training Shipper/Forwarding agent/Acceptance Cat 1, 3, 6 Excluding Rad Initial: 4 days (28 hours) Retraining: 2 days (14 hours) Training on Live Animal Regulation Duration: 2 days (14 hours) Training on Perishable Cargo Regulation Duration: 2 days (14 hours)

Target attendees
Personnel handling dangerous goods

Prerequisites
None

Duration
From 0.5 day to 5 days

Bureau Veritas is an IATA Dangerous Goods Accredited Training School (ATS)

47

Aviation Training
Catalogue 2013
Security
AE O Authoris ed E c onomic Operator

Course objectives
Being able to prepare and submit the application for approval as an AEO Authorised Economic Operator

Course plan
Choice of certificate: AEO Certificate customs simplifications AEO Certificate safety/security AEO Certificate customs simplifications and et safety/security Application for AEO certification Self-assessment questionnaire for approved operators: Information relating to activity and operation Topics relating to compliance with customs regulations Compliance of accounting and logistics internal systems Financial solvency Requirements as concern safety and security Instructions Expected levels of compliance: Compliance of means employed by the company Compliance of existing documentation in the company (internal memos, protocols, procedures or practice sheets for which a person or department has been designated to ensure their implementation and updating) Formulation of responses to the application form and questionnaire Communication and provision of answers consistent with the expectations of auditors repository Presentation of requested documents

Target attendees
Director or manager of security, safety, or quality Director of export or customs services

Prerequisites
None

Duration
4 days

48

Aviation Training
Catalogue 2013
Security
Airport B adge S ecurity

Course objectives
Know the security requirements applicable when accessing the airport restricted areas

Course plan
Acts of unlawful interference perpetrated against aviation Applicable rules Security objectives and organisation Rules of access control and screening for entering security restricted areas Security restricted areas: Aircraft, Baggage, Freight, Passengers Signage and marking relating to access and circulation in the security areas Rules to be watchful and report to the relevant State Authority in case of abnormal situation Penalties incurred by individuals for breaches Control of acquired knowledge

Target attendees
Any staff holding an airport identification card, and having access to restricted areas

Prerequisites
None

Duration
3 hours

This course covers all the European requirements (Chapter 11 of European Regulation 185/2010)

49

Aviation Training
Catalogue 2013
Security
S ec urity P rogramme

Course objectives
Know how to write and update the security program of the company based on the obligations inherent in the activity of the company

Course plan
Knowledge and understanding of the company's obligations concerning security:
Security Programme Monitoring the implementation of security measures Training of personnel

Target attendees
Managers and Accountable Managers Safety Managers, Security Managers, Quality Managers Security Correspondents

Duties and responsibilities of the company Identify the processes involved in security to adopt and implement in the activity:
Organization in the enforcement of security measures Training Organization Activity Procedures

Methods and tools for the control of security:

Prerequisites
None

Duration
4 days

Control the execution of security measures Records of incidents Incident handling Information traceability Information and communication for people

Tutorial:
Writing or updating the Security Programme Writing a Training Plan

50

Aviation Training
Catalogue 2013
Security
T hreat Detec tion by X-R ay

Course objectives
Being able to detect threats, prohibited or forbidden articles using a screening equipment (RX)

Course plan
General operation of equipment: Tunnel Screen Control keyboard Interpretation of radioscopic images: Organic material Inorganic material Concealment area Control methodology Detection of prohibited items on the site based on features (e.g. camera, phone) Detection of illicit substances Detection of illegal objects, threats: Weapons Explosives and explosive devices Dangerous objects

Target attendees
Professionals using screening equipment (RX)

Prerequisites
None

Duration
3 days

51

GENERAL CONDITIONS OF SERVICE

Article 1 All actions and services provided by any company of the Bureau Veritas group, individually designated hereafter as "Bureau Veritas" are governed by the following General Conditions of service. Accordingly, all contracts, agreements or other arrangements entered into by Bureau Veritas, for the performance or supply of services, shall in all respects be governed by these conditions, except where such conditions are at variance with legal provisions governing services performed on behalf of governments or government bodies, or the law of the place where the said agreements or contracts are made or are to be implemented, in which case relevant national or local laws shall take priority. Article 2 Bureau Veritas, in the capacity of an independent third party, supplies information in the form of ascertainment, advice, assessment or recommendations, for the principal purpose of contributing to the prevention of the risks to which the beneficiaries of its services are exposed, and of helping them assure the quality of their products or services. To this end, Bureau Veritas performs actions including surveys, inspections, verifications, assessments, audits or appraisals. In the course of such performance, it has recourse to techniques and processes such as examination, sampling, testing, analysis and measurement, thereby enabling it to exercise complete independence, impartiality and objectivity in collecting the information it has been requested to supply. Such information is communicated to the beneficiary in the form of an inspection sheet, report, certificate, attestation or mark, or by any other suitable means. All such activities are hereafter referred to collectively as "Bureau Veritas Services". Article 3 Bureau Veritas undertakes certain services, meeting requirements which do not correspond to the definition in article 2 above, only by special arrangement. Such special services comprise, without being confined to: 3.1 Qualitative or quantitative guarantees; 3.2 Preshipment inspections under the terms of a government import control scheme; 3.3 Combined services, comprised of concurrent and consecutive operations; 3.4 Supervision of complete industrial project schemes, including consulting, monitoring, expediting and progress reporting; 3.5 Value appraisal and price control or assessment; 3.6 Acceptance procedures for goods, works, equipment or any other item, or supervision of their commissioning on behalf of the Principal; Article 4 Bureau Veritas, as the case may be, acts for : 4.1 - Government bodies, or on their behalf, on their direct instructions or as a result of regulatory requirements incumbent on the Principal (as defined in article 4.2 below). In such cases, Bureau Veritas Services are supplied in accordance with relevant legislative or administrative provisions, and Bureau Veritas is legally accountable only to the government bodies concerned. 4.2 - Persons or entities issuing the instructions to act, hereafter referred to as "the Principal". No other party is entitled to issue instructions to Bureau Veritas, particularly on the nature and extent of the services, unless so authorised by the Principal. However, Bureau Veritas expressly reserves the right to act at its own discretion in delivering reports and/or certificates, or any other information relating to its services to a third party, if such an act results from instructions from the Principal, or from an undertaking entered into towards the Principal, or derives implicitly from circumstances, trade custom, usage or practice.

Article 5 5.1 - Bureau Veritas undertakes to supply services on the basis of its Quality Assurance Manual, in accordance with proper professional practice, and in compliance with: - Principal's special instructions as confirmed by Bureau Veritas, and, in the absence of such instructions: - terms of Bureau Veritas standard order form and/or specifications of standard contracts, if used, - any relevant professional standard, trade custom, usage or practice, - such methods as Bureau Veritas shall deem suitable on technical and/or financial grounds. 5.2 - Bureau Veritas shall exercise due care and skill, and acts in a professional and workmanlike manner: - in the selection and assignment of its personnel, - in performance of its services, considering the state of the art and technology at the time the services are being performed. 5.3 - Unless otherwise stipulated, Bureau Veritas, which carries out its investigations at random, does not usually perform any systematic and comprehensive examination. Consequently, Bureau Veritas services cannot be considered as exhaustive. Bureau Veritas representatives are therefore not expected to be in permanent attendance on site, and their visits are normally intermittent and unannounced Article 6 6.1 - Documents concerning undertakings entered into between the Principal and other interested parties, such as contracts of sale, supply or work contracts, letters of credit, bills of lading, specifications, datasheets, letters of commissioning, certificates of acceptance or conformity, and which are divulged to Bureau Veritas, shall be considered to be for information only, without either extending or restricting Bureau Veritas remits or obligations. 6.2 - Unless instructed specially to the contrary by the Principal, Bureau Veritas reports, certificates of inspection and any other relevant information or document relate the facts as recorded by it within the limits of instructions received, and if appropriate state its opinion on such facts; but Bureau Veritas is under no obligation to refer to or report upon any facts or circumstances which are outside the specific scope of its assignment or commission. 6.3 - The Principal agrees: 6.3.1 - To ensure that adequate instructions are given in due time to Bureau Veritas, in order to facilitate proper performance of the requested services ; 6.3.2 - Except for generally available documents such as codes and standards, to provide Bureau Veritas, either directly or through his suppliers and subcontractors, with all documents necessary for performance of the requested service ; 6.3.3 - To provide Bureau Veritas with all information and particulars concerning the use or purpose of the items in relation to which Bureau Veritas services are to be provided ; 6.3.4 - To advise Bureau Veritas of the date on which services are to commence, or be resumed in case of suspension, and also of essential dates affecting the item(s) for which its services have been requested ; 6.3.5 - To provide Bureau Veritas agents and representatives with all necessary transportation facilities and access to premises where the services are to be carried out, as well as all material means needed for performance of its services ; 6.3.6 - To ensure that all necessary measures are taken to ensure safety and security of working conditions on site during performance of the requested services ; 6.3.7 - To provide all manipulations or handling needed for performance of Bureau Veritas services ; 6.3.8 - To take all necessary steps to eliminate or remedy any obstructions to or interruptions in performance of the requested services ; 6.3.9 - Fully exercise all his rights and discharge all his liabilities under the contract in connection whereof the services have been requested, failing which Bureau Veritas shall be under no obligation to the Principal.

52

GENERAL CONDITIONS OF SERVICE

Article 7 When providing services, Bureau Veritas does not take the place of designers, architects, builders, contractors, manufacturers, producers, operators, transporters or owners, who, notwithstanding Bureau Veritas actions, are not released from any of their obligations of whatever nature. In particular, any information and advice supplied by Bureau Veritas shall not be held or construed to amount to approval or acceptance of the items in connection with which the information and advice are supplied. The interested parties are responsible for acting as they see fit, according to the information and advice provided by Bureau Veritas. Neither Bureau Veritas nor any of its agents guarantee the accuracy of such information or advice, or the quality, outcome, effectiveness or appropriateness of any decision or action undertaken on the basis of the said information or advice. Furthermore, none of the services or information provided by Bureau Veritas shall create any obligation bearing on Bureau Veritas or constitute any warranty of proper operation of any equipment or plant that has been subject to any inspection by Bureau Veritas using computer software or hardware of any sort or other comparable concepts (hereafter referred to as "Equipment") with respect to the absence of failures when processing or handling dates or performing other similar operations of any computer element, whether hardware or software, of said Equipment. It is hereby agreed that Bureau Veritas shall in no circumstances whatsoever incur any liability for, without limitation, any damage, loss, cost or expense arising from any such failures. Article 8 8.1 - Bureau Veritas undertakes to use its best efforts and to exercise due care and skill in the performance of its services, and accepts liability only in case of negligence proven by the Principal. Bureau Veritas advice is given only in relation to documents and information provided by the Principal. Bureau Veritas cannot be held liable if it has been given erroneous or incomplete information. 8.2 - In the event of Bureau Veritas being held liable, under the terms of article 8.1 above, its liability to the Principal in respect of any claim for loss, damage or expense, of whatever nature or magnitude, and however arising, shall in no circumstances exceed a total aggregate sum equal to five times the amount of the fees paid to Bureau Veritas for the specific services which give rise to such a claim. Where fees relate to a number of services, and a claim arises in respect of one or more of those services, the relevant fees for the purpose of this article shall be in proportion to the estimated time spent on the performance of each service. For claims concerning services for which no invoice has been issued, the amount of any compensation due, if Bureau Veritas liability is involved, shall under no circumstances exceed a fixed sum of EUR 1 000. 8.3 - The amount of compensation payable by Bureau Veritas to the Principal under the terms of article 8.2 above may be increased up to a maximum of ten times the amount of the fees paid to Bureau Veritas, upon receipt of written notification to this effect at least two weeks before the commencement of services, and upon payment of additional fees equal to one tenth of the increase in compensation payable by Bureau Veritas. 8.4 - In the event of any claim, notice must be given to Bureau Veritas Head Office within thirty days of discovery of the facts alleged to justify such a claim, or six months from the date of completion of Bureau Veritas services, whichever is the earlier. Article 9 The Principal shall guarantee and indemnify Bureau Veritas and its servants, agents or subcontractors against all claims made by third parties for loss, damage or expense of whatever nature and howsoever arising, relating to the performance, purported performance or non-performance of any service, to the extent that the aggregate of such claims for any one service exceeds the limitation of liability mentioned in Article 8 above. Article 10 Fees payable for Bureau Veritas services may be either a fixed amount, or a percentage of the value of the item in relation to which those services are to be supplied. Unless otherwise stipulated, Bureau Veritas fees shall be subject to revision, if the duration of the services exceeds one year, as well as in case of suspension. However, if they represent a percentage of the value as defined above, they need not be revised if the said value is itself subject to revision. 10.1 - Whenever Bureau Veritas fees are a fixed amount, if there is an increase of more than 10 per cent, either of the items on the basis of which the amount has been calculated, or of the expected duration of the services, the amount of fees shall be increased in the same proportion. 10.2 - Whenever Bureau Veritas fees are a percentage of the value of the item in relation to which its services are to be supplied, the said value shall be defined, or at least estimated, in the request for services from the Principal, as well as any items which should not be taken into account for the purposes of calculating Bureau Veritas fees. - The Principal shall regularly and in due course supply Bureau Veritas with the data or documents that will serve as a basis for the calculation of its fees. - Bureau Veritas fees shall be increased by 10 per cent in the event of reduction of the given or estimated value of relevant items by more than 10 per cent, or if the expected duration of Bureau Veritas services is to be extended by more than 10 per cent. 10.3 - Unless otherwise agreed, invoices for services performed by Bureau Veritas are payable at the date mentioned on the relevant invoice and, in any case, within 30 days from the date of the relevant invoice, failing which interest for late payment may be charged at the rate of 1,5 % per month or fraction thereof. 10.4 - If any interruption occurs in Bureau Veritas Services, for any reason, its fees are payable up to the date of such interruption, plus reimbursement of expenses incurred as a direct consequence of the interruption. Article 11 In the event of Bureau Veritas being prevented for any reason beyond its control from performing or completing the requested services, as well as in case of early termination of services for any reason not attributable to Bureau Veritas, the Principal agrees: a) to reimburse any expenditures actually made or incurred; b) to pay the proportion of fees due for services which have been actually carried out and to release Bureau Veritas from all responsibility for partial or total non-performance of the services. Article 12 Unless otherwise provided, these conditions and contracts, agreements or arrangements subject to these conditions are governed by French law. Except for conflicts relating to payment of Bureau Veritas fees, for which the Court of Nanterre (France) shall exercise jurisdiction, any dispute which at any time hereafter arises out of or concerning these conditions, or the performance of Bureau Veritas services, shall be referred to arbitration in Paris by a single arbitrator selected by common consent of the parties; in the absence of such consent, the arbitrator shall be designated, upon request of either party, by the President of the Commercial Court of Paris. Arbitration proceedings shall be conducted in accordance with rules of arbitration to be agreed by the parties within ninety days of receipt of notice by one party to the other of a dispute, by reference to and in compliance with the French law on arbitration. If, within the said ninety days, the parties have failed to reach agreement on the rules of arbitration, the dispute shall be submitted to the Court of Nanterre (France), even in the case of third party action or more than one defendant. The said Court of Nanterre shall have sole jurisdiction over any such disputes, to the exclusion of all other courts.

53

TRAINING CORRESPONDENTS
FOR AVIATION SECURITY TRAINING COURSES

Aline WALCZAK

(33) 01.48.17.81.35 Fax (33) 01.48.17.81.39 aline.walczak@fr.bureauveritas.com

FOR ALL OTHER TRAINING COURSES

Marion AUSTRY

(33) 05.61.16.72.60 Fax (33) 05.61.16.51.75 Marion.austry@fr.bureauveritas.com

MORE INFORMATION:

www.bureauveritas.com http://formation.bureauveritas.fr/formation/aeronautique/