SUMMER TRAINING REPORT ON INDUSTRIAL RELATIONS AND LABOUR WELFARE PATEL MEMORIAL NATIONAL COLLEGE

Submitted to Punjabi University in partial fulfillment of the requirements for the degree of Master's of Commerce
By

Sandeep Kaur

Patel memorial national college (2013-014)

DECLARATION
I am Sandeep Kaur hereby declare that the project entitled" IND STRIAL RELATIONS ! LA"O R #EL$ARE%& a''i(ned to me by )A*RIT "ANAS+ATI CO*+AN, LI*ITED& durin( my 'i.ee/' trainin( 0or the partial 0ul0illment o0 * CO*% De(ree 0rom +ATEL *E*ORIAL NATIONAL COLLA1E i' the ori(inal .or/ done by me under the (uidance o0 *r2Sita ram o0 A"C Ltd2

SANDEEP KAUR

ACKNO#LED1E*ENT
n t!e "#cce""$#l com%letion o$ t!i" %ro&ect' in"%iration ( g#i)ance o$ many %eo%le *a" in+ol+e), t i" my %ro#) %ri+ilege an) %lea"#re to e-%re"" my gratit#)e to t!e .gmt, o$ Per"onnel )e%artment *!o ga+e me t!e %ri+ilege o$ *or/ing a" a trainee at Amrit Bana"%ati 0om%any 1t), Ra&%#ra an) *!o

)e+ote" !i" %recio#" time to g#i)e me $or com%leting my %ro&ect, t *a" really a %lea"#re "#c! a" e-%erience) manager, 2ir"t o$ all *o#l) li/e to t!an/ *!ole !earte)ly to .r,Sita Ram *!o *a" t!ere to g#i)e me at e+ery "te% )#ring t!e co#r"e t!e %ro&ect, 3e ga+e me %recio#" ti%" $or im%ro+ement o$ t!e %ro&ect *!ene+er re4#ire), 5!ey not only !el% me 6#t al"o %ro+i)e) +al#a6le g#i)ance $or com%leting t!e %ro&ect 6y t!eir e-%erience an) %ro$e""ional e-%erience, al"o t!an/ my %ro&ect g#i)e .i"" 3arman&eet Ka#r $or !er g#i)ance, am al"o t!an/$#l to all t!o"e %eo%le *!o )irectly or in)irectly a""ociate) *it! timely com%letion o$ my %ro&ect, 7it!o#t t!e g#i)ance an) "#%%ort o$ t!e"e %er"onalitie" t!i" "t#)y *o#l) not !a+e 6een com%lete) "#cce""$#lly, Again )ee% regar)" an) t!an/" to all o$ t!em, *i''2 3armanjeet Kaur 4+RO5ECT 1 IDE6

Pre$ace
0or%orate 5raining in an organi8ation i" an integral %o"t o$ 6#"ine"" e)#cation %rogram"' Beca#"e it e-%o"e" "t#)ent" to t!e %ro6lem area an) %ro+i)ing /no*le)ge to "ol+e t!em, 5!ere i" a )e$inite ga% 6et*een *!at i" ta#g!t in t!eory cla""e" an) *!at act#ally !a%%en" %ractically in t!e organi8ation, 5!i" training i"

im%ortant in t!e aim o$ re)#cing t!e ga% 6et*een t!e t*o an) al"o "trengt!ening t!e %roce"" o$ comm#nication 6et*een t!e $#t#re manager" an) cor%orate *orl), )i) my in)#"trial training at 9A,B,0 0o, 15D, 5!e 0om%any !a" a goo) re%#tation in man#$act#ring "ector o$ :ana"%ati oil li/e ;agan' ;inni "#n$lo*er cotton "ee)" #n)er it" 6anner", D#ring t!e *!ole training learnt a lot o$ ot!er t!ing"' 6e"i)e" t!e %ro&ect, Al"o learning !o* to maintain "alary recor) regi"ter n t!e n#t "!all' t!e *!ole e-%erience *a" enlig!tening an) intere"ting,

E<E0U5 :E SU..AR=
5!eoretical /no*le)ge *it!o#t %ractical /no*le)ge i" o$ little +al#e, n or)er to ac!ie+e concrete an) %o"iti+e re"#lt" along *it! t!eoretical conce%t t!e e-%o"#re o$ real li$e "it#ation e-i"ting in 0or%orate Sector i" +ery m#c! re4#ire), !a+e )one my %ro&ect $rom AB0 1imite)' Ra&%#ra, >#t o$ t!e gi+en to%ic"' !a+e "electe) t!e 5o%ic 9 NDUS5R A1 RE1A5 >NS AND 1AB>UR 7E12ARE? in AB0 15D' Ra&%#ra, 2or t!e Pro&ect 7or/ ' !a+e gone t!ro#g! t!e $ollo*ing "y"tem"@1, Per"onnel .an#al"

2, 0om%liance Re%ort" o$ 1a6o#r 1egi"lation" 3, :ie*" o$ Union 1ea)er" t!ro#g! A#e"tionnaire" 4, :ie*" o$ Em%loyee" t!ro#g! A#e"tionnaire" >n t!e 6a"i" o$ "t#)y )one *it! regar) to t!e a6o+e Pro&ect' !a+e reac!e) on t!e concl#"ion t!at n)#"trial Relation" an) 1a6o#r 7el$are are one o$ t!e im%ortant $#nction" o$ 3R. De%t, 7it!o#t t!e"e $#nction"' t!e 6a"ic %#r%o"e o$ 3R. De%t, )oe" not "er+e an) no >rgani8ation can com%lete it" target, n AB0 ' Ra&%#ra +ario#" "y"tem" are maintaining cor)ial ' collecti+e 6argaining' *or/er" %artici%ation in .anagement an) t!ro#g! i)ea "!aring "c!eme", E+ery ty%e o$ con$lict 6et*een t!e Union ( .anagement i" "ettle) amica6ly an) %eace$#lly /ee%ing in +ie* t!e intere"t o$ t!e *or/er" an) organi8ation,

5AB1E >2 0>N5EN5

72 INTROD CTION TO TO+IC 82 E9EC TI:E S **ER, ;2 A"O T CO*+AN, <2 IND STRIAL RELATION =2 RESEARC3 *ET3ODOLO1, 4a6 O"5ECTI:E O$ ST D,

4b6RESARC3 DESI1EN 4c6 DATA COLLECTION 4d6LI*ITATION

>2ANAL,SIS ! INTER+RITATIONS ?2CONCL SION !S 11ESTION @2"I"ILIO1R+3,

N5R>DU05 >N >2 NDUS5R A1 RE1A5 >N

91a* i" not an a6"tract t!ing' it i" a li+ing organi"m Since it i" a%%lie) on li+ing !#man 6eing"? n)#"trial relation !a" 6ecome on o$ t!e mo"t )elicate an) com%le%ro6lem" o$ mo)ern n)#"trial "ociety, n)#"trial %rogre"" i" im%o""i6le *it!o#t coo%eration o$ la6or" an) !armonio#" Relation"!i%, 5!ere$ore' it i" in t!e intere"t o$ all to create an) maintain goo) relation" 6et*een em%loyee" a) em%loyer" management

5!e term in)#"trial relation !a" a 6een )e$ine) 6y )i$$erent a#t!or" in )i$$erent *ay"

De$inition
Dale =o)er )e$ine) it a"? a relation"!i% 6et*een management an) em%loyee" or among em%loyee" an) t!eir organi8ation' t!at c!aracteri8e an) gro* o#t o$ em%loyment,?

T3E E:OL TION O$ IND STRIAL RELATIONS

1, Primiti+e "tage 2, Agrarian Economy 3, Ser$)om 4, 3an)icra$t" B, 0ottage or %#tting o#t C, 2actory or n)#"trial 0a%itali8ation "tage

72 +rimitiAe 'ta(eB
Peo%le *ere noma)" mo+ing $rom one %lace to anot!er, 5!eir main occ#%ation *a" $i"!ing' !#nting ( %a"toral, 5!ey li+e) a" $amily gro#%", 7!ate+er t!ey %ro)#ce)' t!ey con"#me) an) t!ey !a) no "a+ing" no acc#m#lation" an) no e-c!ange o$ %ro)#ction", 5!ey *ere go+erne) eit!er 6y matriarc!" or %atriarc!", 5!ere *ere no em%loyer- em%loyee relation"!i%,

82 A(rarian Economy or *iddle A(eB

1an)lor)" !a) "la+e" *or/ing an) c#lti+ating t!eir lan)", No "alary *a" %ai) to t!e"e men an) *omen 6#t t!ey *ere gi+en "ome $oo)' ol) clot!e" an) a %lace to li+e in, ;o+t, !a) no control an) no la6o#r legi"lation co#l) reg#late t!e em%loyer- em%loyee relation"!i%,

;2 Ser0domB
1an) o*ner" *ere cro*ne) a" $e#)al %rince"' lan)lor)" an) lan) o*ing cla"", Peo%le *!o *or/e) #n)er t!em *ere "la+e" *it! limite) intellect' ignorant' )e%ra+e)' *it!o#t %er"onal et!ic" an) !ence "#6&ect to com%lete )omination", B#r/e call" t!e"e "la+e" a" S*ini"! 3er),

<2 3andicra0t'B
0ra$t"man "tarte) t!eir o*n g#il)", 5!ere *a" no em%loyer D em%loyee relation" an) "o no em%loyee legi"lation",

=2 Cotta(e Indu'tryB

U"e o$ "team an) %o*er create) cottage in)#"trie", 7or/men *ere !ire) on meager "alarie", ;o+ernment e-erci"e) no control on t!em an) em%loyee legi"lation" *ere #n/no*n to t!em,

C2 $actory or Indu'trie'B
5!i" era in+ite) #ntol) mi"erie" to *or/men, t ga+e em%loyment to many 6#t t!e %lig!t o$ t!e *or/ing cla"" *a" )e%lora6le, 5!ey *ere e-%loite) to t!e core, Un)er t!e 6anner o$ ma-imi8ation o$ %ro$it an) *it! t!e !el% o$ tec!nology' *or/men !a) to *or/ more t!an 12 !o#r" in #n!ygienic con)ition" *it! lo* "alarie", A))e) to t!i" *or/men an) c!il)ren *ere em%loye) in !a8ar)o#" %lace", t *a" at t!i" "tage "ocial re$ormer" $elt t!e nece""ity o$ em%loyee legi"lation" to "a+e t!e *or/men $rom t!e cr#el treatment,

0once%t
5!e term in)#"trial relation" com%ri"e" o$ t*o term"' in)#"try an) relation in)#"try to any %ro)#cti+e acti+ity in *!ic! an in)i+i)#al or a gro#% o$ in)i+i)#al" i" engage) 6y relation *ar mean t!e relation"!i%" t!at e-i"t *it!in t!e in)#"try 6et*een t!e em%loyer an) !i" *or/men

IR S,STE*

An in)#"trial relation" "y"tem con"i"t" o$ t!e *!ole gam#t o$ relation"!i%" 6et*een em%loyee" an) em%loyer" *!ic! are manage) 6y t!e mean" o$ con$lict an) coo%eration, A "o#n) in)#"trial relation" "y"tem i" one in *!ic! relation"!i% 6et*een management an) em%loyee" an) t!eir re%re"entati+e" on t!e one !an) an) 6et*een t!em an) t!e "tate on t!e ot!er are more !armonio#" an) coo%erati+e t!an con$liction an) create" an) en+ironment con)#ci+e to economic a$$iance an) t!e moti+ation' %ro)#cti+ity an) )e+elo%ment o$ t!e em%loyee" an) generate" em%loyee loyalty an) m#t#al tr#"t,

Three main partie' are directly inAolAed in indu'trial relation

EmployerBD em%loyer" %o""e"" certain rig!t +i"a +i"a la6or", 5!ey !a+e
t!e rig!t o$ !ire an) $ire t!em , .anagement can al"o a$$ect *or/er" intere"t" 6y e-erci"ing t!eir relocate Employee'BD*or/er" "ee/ to im%ro+e t!e term" an) con)ition" o$ t!e em%loyment, t!ey e-c!ange +ie*" *it! management an) +oice t!eir grie+ance", 5!ey al"o *ant to "!are )eci"ion ma/ing %o*er" o$

management, 7or/er" generally #nite to $orm #nion" again"t t!e management an) get "#%%ort $rom t!e"e #nion" ,

1oAernmentBDt!e central an) "tate go+ernment in$l#ence" an) reg#late"

in)#"trial relation" t!ro#g! la*" r#le" agreement' a*ar)" o$ co#rt a" t!e li/e, t al"o incl#)e" t!ir) %aritie" an) la6or an) tri6#nal co#rt",

S0>PE
5!e conce%t o$ in)#"trial relation" !a" a +ery *i)e meaning an) connotation, n t!e narro* "en"e' it mean" t!at t!e em%loyer 'em%loyee relation"!i% con$ine" it"el$ to t!e relation"!i% t!at emerge" o#t l$ t!e )ay to )ay a""ociation o$ t!e management an) t!e la6o#r, n it" *i)er "en"e' in)#"trial relation incl#)e t!e relation"!i% 6et*een an) em%loyee an) an

em%loyer in t!e co#r"e" o$ t!ey r#nning o$ an in)#"try an) may %ro&ect in to "%!ere"' *!ic! Amy tran"gre"" to area" o$ 4#ality control' ma/ing %rice $i-ation an) )i"%o"ition o$ %ro$it" among ot!er", 5!e "co%e or in)#"trial relation" i" 4#ite +a"t, 5!e main i""#e" in+ol+e) !ere incl#)e t!e $ollo*ing 1, 0ollecti+e 6argaining 2, .ac!inery $or "ettlement o$ in)#"trial )i"%#te" 3, Stan)ing or)er" 4, 7or/er %artici%ation in management

.P>R5AN0E >2 NDUS5R A1 RE1A5 >NS

5!e !ealt!y in)#"trial relation" are /ey to t!e %rogre"" an) "#cce"", 5!eir "igni$icance may 6e )i"c#""e) a" #n)er E Uninterr#%te) %ro)#ction@- 5!e mo"t im%ortant 6ene$it o$ in)#"trial relation" i" t!at t!i" en"#re" contin#ity o$ %ro)#ction, 5!i" mean"' contin#o#" em%loyment $or all $rom manager to *or/er", 5!e re"o#rce" are $#lly #tili8e) re"#lting in t!e ma-im#m %o""i6le

%ro)#ction, 5!ere i" #ninterr#%te) $lo* o$ income $or all "moot! r#nning o$ an in)#"try i" o$ +ital im%ortance $or "e+eral ot!er in)#"trie" to ot!er in)#"trie" i$ t!e %ro)#ct" are interme)iarie" or in%#t"' to e-%orter" i$ t!e"e are e-%ort goo)"' to con"#mer" an) *or/er"' i$ t!e"e are goo)" o$ ma"" con"#m%tion, E Re)#ction in in)#"trial )i"%#te"@- ;oo) in)#"trial relation" re)#ce t!e in)#"trial )i"%#te" are re$lection o$ t!e $ail#re o$ 6a"ic !#man #rge" or moti+ation to "ec#re a)e4#ate "ati"$action or e-%re""ion *!ic! are $#lly c#re) 6y goo) in)#"trial relation", Stri/e" loc/o#t go "lo* $actice" gear an) grie+ance are "ome o$ t!e re$lection o$ in)#"trie" #nre"t *!ic! )o not "%rig #% in an atmo"%!ere o$ in)#"trial %eace, t !el%" %rom%ting coo%eration an) increa"ing %ro)#ction,

3ig! morale@- ;oo) in)#"trial relation" im%ro+e t!e morale o$ t!e em%loyee", Em%loyee" *or/ *it! great 8eal *it! t!e $elling in t!e min) t!at t!e intere"t o$ em%loyer an) em%loyee" i" on an) t!e "ame increa"e %ro)#ction, E+ery *or/er $eel" t!at !e i" a cro*ner o$ t!e gain" o$ in)#"try, 5!e em%loyer in !i" t#rn m#"t reali8e t!at t!e gain" o$ in)#"try are not $or !im along 6#t t!ey "!o#l) 6e "!are) e4#ally an) genero#"ly *it! !i" *or/er", n tet!er *or)" com%lete #nity o$

t!ro#g! an) action i" t!e main ac!ie+ement o$ in)#"trial %eace, t increa"e" t!e %lace o$ *or/er in t!e "ociety an)" t!eir ego i" "ati"$ie), t nat#rally a$$ect" %ro)#ction 6eca#"e mig!ty coo%erati+e e$$ort" alone can %ro)#ce great re"#lt,

F.ental re+ol#tion@-5!e main o6&ect o$ in)#"trial relation i" com%lete mental re+ol#tion o$ *or/er an) em%loyee", 5!e in)#"trial %eace lie" #ltimately in tran"$orme) o#tloo/ on t!e %art o$ 6ot! , t i" t!e 6#"ine"" o$ lea)er"!i% in t!e ran/" o$ *or/er"' em%loyee" an) go+ernment to *or/ o#t a ne* relation"!i% in con"onance *it! a "%irit o$ tr#e )emocracy, Bot! "!o#l) t!in/ t!em"el+e" a" %artner o$ t!e in)#"try an) t!e role o$ *or/" in "#c! a %artner"!i% "!o#l) 6e recogni8e), >n t!e ot!er !an) *or/er" m#"t recogni8e em%loyer" a#t!ority, t *ill nat#rally !a+e im%act on %ro)#ction 6eca#"e t!ey recogni8e t!e intere"t o$ eac! ot!er,

Reduced .a'ta(eBD;oo) in)#"trial relation are maintaine) on t!e 6a"i"

o$ coo%eration an) recognition o$ eac! ot!er, minim#m an) t!#" national intere"t %rotecte) 5!#" it i" e+i)ent t!at goo) in)#"trial relation i" 6a"i" o$ !ig!er %ro)#ction *it! minim#m co"t an) !ig!er %ro$it", t al"o re"#lt" in increa"e) e$$iciency o$ *or/er", Ne* an) ne* %ro&ect" may 6e intro)#ce) $or t!e *el$are o$ t!e *or/er" an) to %romote t!e morale o$ t!e %eo%le at *or/ , An economy organi8e) $or %lanne) %ro)#ction an) )i"tri6#tion' aiming at t!e reali8ation o$ "ocial &#"tice an) *el$are o$ t!e ma""age can $#nction e$$ecti+ely only in t *ill !el% increa"e %ro)#ction, 7a"tage" o$ man material an) mac!ine" are re)#ce to t!e

an) atmo"%!ere o$ in)#"trial %eace, $ t!e t*in o6&ecti+e" o$ ra%i) national )e+elo%ment an) increa"e) "ocial &#"tice are to 6e ac!ie+e)' t!ere m#"t 6e !armonio#" relation"!i% 6et*een management an) la6or,

2#nction o$ in)#"trial relation"

2#nction o$ t!e in)#"trial relation" "ta$$ !a+e 6een en#merate) 6elo* 1, .anagement o$ in)#"trial relation" "y"tem 2, Recr#itment an) "election 3, n)#ction an) %lacement 4, 5raining an) )e+elo%ment B, .aintenance o$ liai"on 6et*een o#t"i)e gro#%" an) %er"onnel )e%artment a" *ell a" +ario#" le+el" o$ management C,2orm#lation o$ r#le"' reg#lation"' la*" or or)er" an) t!eir im%lementation

G,Ho6 analy"i"' &o6 e+ol#tion' *age an) "alary a)mini"tration ' an) )e+elo%ment o$ incenti+e %rogram", I,De"igning o$ %er$ormance a%%rai"al "y"tem J,De+elo%ment o$ co#n"eling a%%rai"al "y"tem 10,A)mini"tration o$ !ealt! an) me)ical "er+ice" %rogrammer" 11,A)mini"tration o$ "tat#tory an) non "tat#tory *el$are "er+ice" 12,A)mini"tration an) monitoring o$ "ocial "ec#rity %rogrammer" 13,S#gge"tion" %lan" an) t!eir #"e in la6or management %ro)#ction committee" 14,Em%loyee" relation" e"%ecially collecti+e 6argaining an) "ettlement o$ P#6lic relation" 1B,Re"earc! in t!e $iel) o$ %er"onnel management an) in)#"trial relation"' an) 1C,.aintenance o$ %er"onnel recor)

E :e"ting o$ %ro%rietary intere"t o$ t!e *or/er" in t!e in)#"trie" in *!ic! t!ey are em%loye), E 5!e maintenance o$ !armonio#" in)#"trial relation" *it!in in)#"try )e%en)" on t!e e-tent o$ %romotion" an) maintenance o$ )i"ci%line in t!e organi8ation", No organi8ation" can gro* an) %ro"%er *it!o#t e$$ecti+e )i"ci%linary "y"tem, Di"ci%line on acco#nt o$ em%loyee" mean" com%lying *it! %re)e$ine) r#le" an) reg#lation" o$ t!e organi8ation, t i" $orm training t!at en$orce" organi8ation r#le",

0on)#ct %ro6lem" ari"e $rom t!e em%loyee" *!o $ail to $ollo* t!ey co)e o$ con)#ct o$ t!e organi8ation, S#c! em%loyee" are o$ten calle) %ro6lem" em%loyee", 5!e %ro6lem" em%loyee" com%ri"e a "mall n#m6er em%loyee" 6#t t!ey are t!e one" *!o ca#"e t!e mo"t )i"ci%linary "it#ation", E $ em%loyer" $ail to )eal *it! %ro6lem" em%loyee" negati+e e$$ect on ot!er em%loyee" an) *or/ gro#%" may re"#lt" "ome common )i"ci%linary i""#e" ca#"e) 6y %ro6lem em%loyee" incl#)e a6"enteei"m tar)ine"", Pro)#cti+ity )e$iciencie" Pil$ering alco!oli"m

in"#6or)ination mi"#"e o$ e4#i%ment" an) ot!er com%any re"o#rce" an) negligence, 5!ey goal o$ )i"ci%line i" 6e!a+ior mo)i$ication' t!at i" to mo)i$y #nacce%te) 6e!a+ior an) mi"con)#ct,

INTROD CTION O$ LA"O R #EL$ARE

E 7!en t!e n)#"trial re+ol#tion too/ %lace )#ring t!e later %art o$ t!e 1It! 0ent#ry an) earlier %art o$ 1Jt! 0ent#ry an) a" a re"#lt o$ in)#"trial re+ol#tion em%loyment in in)#"trie" ro"e #% tremen)o#"ly, 5!i" le) to emergence o$ to )i"tinct cla""e" on t!e in)#"trial "cene' namely' t!e ca%itali"t cla"" an) t!e *or/ing cla""' t!e *or/er" *ere largely #ntraine)' #ne)#cate) an) #norgani8e)' !ence )i) not recei+e a $air )eal at t!e !an)" o$ em%loyer",

5!e *or/ en+ironment" in t!e 2actorie" *ere e-tremely #n!ygienic an) #n!ealt!y, Al"o it *a" largely in "la+ery' 6a)ly lit an) ill +entilate)' little

attention *a" %ai) to t!e !eat!' "a$ety an) *el$are or *or/er"' t!ey *ere %ai) lo*er *age" an) t!ey !a) to *or/ #n)er %oor *or/ing con)ition",

No* in any in)#"trial organi8ation em%loyeeK" !ealt!' "a$ety an) *el$are are o$ ma&or concern an) %#6lic %olicy, 5!e rea"on" $or t!i" are t*o $ol), 2ir"tly' t!e gro*t! o$ tra)e #nion mo+ement !a" com%lete), 5!e management" i" to %ro+i)e 6etter *or/ing con)ition" to t!e em%loyee", Secon)ly' enlig!tene) .anagement reali8e t!e "igni$icance o$ 6etter *or/ing $acilitie" to em%loyee" $or ac!ie+ing grater %ro)#cti+ity an) e$$iciency in legal re4#irement regar)ing em%loyee" 3ealt!' Sa$ety' 7el$are an) *or/ing con)ition" "#c! a" $ir"t ai)' "anitation' cleanline""' 1ig!ting' *a"!ing' 7a"!ing $acilitie"' )rin/ing *ater' canteen" an) re"t room" etc, in %romoting t!e intere"t o$ la6o#r *it! $iel)" o$ !ealt!' "a$ety an) *el$are' t!e 1> !a" al"o %laye) a +ital role, 3ealt!' "a$ety an) *el$are in nat#re are o$ t*o ty%e" t!at i" +ol#ntary an) "tat#tory,

91a* i" not an a6"tract t!ing' it i" a li+ing organi"m "ince it i" a%%lie) on li+ing !#man 6eing"?,

5!e State !a" enacte) many em%loyee relate) legi"lation" to control t!e in)#"trie" a" to "a$eg#ar) t!e intere"t o$ em%loyee" a" *ell a" to cater to t!eir *el$are an) "ec#rity nee)", 5!e em%loyee legi"lation' t!e la6o#r legi"lation or t!e in)#"trial legi"lation or t!e !#man re"o#rce" legi"lation *!ate+er name it may 6e calle) re$er" to t!e one an) t!e "ame conce%t t!at co+er" a n#m6er o$ legi"lation %a""e) 6y t!e Parliament $or t!e em%loyee"' !ig!er *age"' !ealt!y *or/ing con)ition' o%%ort#nity to a)+ance an) "ati"$action at *or/, 5!i" conce%t co#l) ea"ily 6e com%re!en)e) *!en *e #n)erta/e "t#)y o$ all t!e c!aracter" t!at %lay t!e role" in an in)#"trial organi8ation, 5!e main c!aracter" are Em%loyer' Em%loyee' 5!e 5ra)e Unit an) t!e ;o+ernment,

E*+LO,EE

#EL$ARE

2or "moot! $#nctioning o$ an organi8ation' t!e em%loyer !a" to en"#re "a$ety an) "ec#rity o$ !i" em%loyee", 3ealt! an) "a$ety $orm an) integral %art o$ *or/ en+ironment, A *or/ en+ironment "!o#l) en!ance t!e *ell 6eing o$ em%loyee" an) t!#" "!o#l) 6e acci)ent $ree,

CO*+LIANCE O$ :ARIO S 1O:T2 LE1ISLATION IN A"C n AB0 1imite)' $or "ocial "ec#rity an) "ocial &#"tice' t!e $ollo*ing Em%loyee 1egi"lation are $#lly im%lemente), n ca"e o$ any )e+iation $rom t!e Act' t!ere are certain ty%e" o$ c!ec/" 6y t!e Union ;o+t, ( State ;o+t@-

a, 5!e 2actorie" Act o$ 1J4I 6, 5!e Em%loyee" State n", Act 1J4J c, 5!e %ayment o$ *age" Act 1J3C ), 5!e .inim#m 7age" Act

e, 5!e *or/menK" 0om%en"ation Act' 1J23 $, 5!e Em%loyee" Pro+i)ent 2#n)" ( .i"c, Pro+i"ion Act' 1JB2 g, 5!e %ayment o$ Bon#" Act' 1JCB !, n)#"trial Di"%#te" Act' 1J4G i, 5!e 0!il) 1a6o#r (Pro!i6ition ( Reg#lation) Act' 1JIC

5!e term" !ealt! "a$ety an) "ec#rity are clo"ely relate) to eac! ot!er , 3ealt!ie"t t!e general "tate o$ *ell 6eing, t not only incl#)e" %!y"ical *ell 6eing' 6#t al"o emotional an) mental *ell 6eing "a$ety re$er" to t!e act o$ %rotecting $acilitie" an) e4#i%ment" $rom #na#t!ori8e) acce"" an) %rotecting em%loyee" *!ile t!ey are on *or/ n organi8ation" t!e re"%on"i6ility o$ em%loyee !ealt! an) "a$ety $all" on t!e "#%er+i"ion" or !r manager can !el% in coor)inating "a$ety %rogram"' ma/ing em%loyee" a*are a6o#t t!e !ealt! an) "a$ety %olicy o$ t!e com%any' con)#ct $ormal "a$ety training' etc, 5!e "#%er+i"or" an) )e%artmental !ea)" are re"%on"i6le $or maintain "a$e *or/ing con)ition",

Re'pon'ibilitie' o0 mana(er2
E .onitor !ealt! an) "a$ety o$ em%loyee" E 0oac! em%loyee" to 6e "a$ety con"cio#" E n+e"tigate acci)ent"

E 0omm#nicate a6o#t "a$ety %olicy to em%loyee" E Re"%on"i6ilitie" o$ "#%er+i"or )e%artmental !ea)" E Pro+i)e tec!nical training regar)ing %re+ention o$ acci)ent" E 0oor)inate !ealt! an) "a$ety %rogram" E 5rain em%loyee" in !an)ling $acilitie" an) e4#i%ment"

E De+elo% "a$ety re%orting "y"tem E .aintaining "a$e *or/ing con)ition" 1egi"lation" go+erning occ#%ational !ealt! an) "a$ety in n)ia 2actorie" act 1J4I .ine" act 1JB2 Doc/ *or/er" act "a$ety' !ealt! an) *el$are 1JIC

A++ROAC3ES
>rgani8ation" $rame many a%%roac!e" to en"#re !ealt! an) "a$ety o$ t!eir em%loyee", B#t not all o$ t!e a%%roac!e" $oc#" on contri6#tion o$ e$$ecti+e only *!en 6ot! t!ey *or/ )e"ign an) em%loyee 6e!a+ior *or/ in coor)ination to*ar)" it, .any organi8ational an) in)i+i)#al i""#e" emerge in management o$ em%loyee !ealt! an) "a$ety , 5!ey can 6e "#mmari8e) a" $ollo* 1, P!y"ical *or/ "etting"@ 5!e %!y"ical "etting o$ *or/ a$$ect t!e %er$ormance o$ em%loyee" to great e-tent" "ome o$ t!e"e $actor" incl#)e tem%erat#re' noi"e le+el"' an) %ro%er lig!ting a$$ect &o6 %er$ormance, >t!er *or/ "etting $actor" incl#)e "i8e o$ *or/e) area'

Kin)" o$ material" #"e) )i"tance 6et*een *or/ area"' c#6icle arrangement' et al, 2, Sic/ 6#il)ing "yn)rome@- t i" a "it#ation in *!ic! em%loyee" e-%erience ac#te !ealt! %ro6lem" an) )i"com$ort )#e to t!e time "%ent in a 6#il)ing" incl#)e %oor air 4#ality' ina)e4#ate +entilation' im%ro%er cleanline""' ro)ent"' "tenc! o$ a)!e"i+e" an) gl#e"' et al, 3, Ergonomic"@- t!e term come" $orm t!e ;ree/ *or/e) argon' *!ic! mean" *or/e) an) omic" *!ic! mean" management o$ ergonomic" i" t!e "t#)y o$ %!y"iological %"yc!ological an) engineering )e"ign a"%ect o$ a &o6 incl#)ing "#c! $actor" a" $atig#e lig!ting ' tool"' e4#i%ment layo#t' an) %lacement o$ control", t i" t!e inter$ace 6et*een men an) mac!ine" , Ergonomic" i" ta/en into con"i)eration *!en )e"igning t!e *or/"tation $or com%#ter o%erator, Pro6lem" o$ 6ac/ ac!e eye "train an) !ea)ac!e ari"e )#e to long *or/ing !o#r" "%ent in $ront o$ com%#ter",

4, Engineering o$ *or/ e4#i%ment" an) material"@-acci)ent" can 6e %re+ente) in a *ay 6y %ro%er %lacement o$ )angero#" mac!ine", .oreo+er )e"ign o$ "#c! mac!ine" an) e4#i%ment" al"o %lay" an) im%ortant role in "a$ety, Pro+i)ing "a$ety g#ar)" an) co+er" on e4#i%ment"' emergency "to% 6#tton" an) ot!er %ro+i"ion" !el% in re)#cing t!e acci)ent" con"i)era6ly,

B, 0#m#lati+e 5ra#ma an) re%etiti+e "tre""@- c#m#lati+e tra#ma )i"or)er occ#r" *!en "ame m#"cle" are #"e) re%etiti+ely to %er$orm "ome ta"/ t!i" re"#lt" in in&#rie" o$ m#"c#lo"/eletal ner+o#" "y"tem, Em%loyee" enco#nter !ig! le+el" o$ mental an) %!y"ical "tre"" al"o,

C, Acci)ent rate" an) in)i+i)#al"@-an in)i+i)#al a%%roac! to "a$e en+ironment !el%" in re)acting t!e acci)ent rate", 5!i" i" generally 6eca#"e more %ro6lem" are ca#"e) 6y carele"" em%loyee" t!an 6y mac!ine" or em%loyer negligence, A %o"iti+e attit#)e to*ar)" *or/ en+ironment an) ot!er %ractice" %romote" em%loyee "a$ety,

;rie+ance
;rie+ance mean" any ty%e o$ )i""ati"$action o$ )i"contentmentK" ari"ing o#t o$ $act or" relate) to an em%loyee" &o6 *!ic! !e t!in/" are #n$air, A grie+ance ari"e" *!en an em%loyee $eel t!at "omet!ing !a" !a%%ene) or i" !a%%ening to !im *!ic! !e t!in/" i" #n$air' #n&#"t or ine4#ita6le, n an organi8ation a grie+ance may ari"e )#e to "e+eral $actor" "#c! a" E :iolation o$ management" re"%on"i6ility "#c! a" %oor *or/ing con)ition" E :iolation o$ com%any r#le an) reg#lation" E :iolation o$ la6or la*" E :iolation o$ nat#ral r#le" o$ &#"tice "#c! a #n$air treatment in %romotion' etc

:ario#" "o#rce" o$ grie+ance may 6e categori8e) #n)er t!ree !ea)" (1).anagement" %olicie"' (2)7or/ing con)ition"' an) (3)%er"onal $actor" 1,;rie+ance re"#lting $rom management %olicie" incl#)e E 7age rate" E 1ea+e %olicy E >+ertime E 1ac/ o$ career Planning E Role con$lict" E 1ac/ o$ regar) $or collecti+e agreement E Di"%arity 6et*een "/ill o$ *or/er an) &o6 re"%on"i6ility

2, ;rie+ance re"#lting $rom *or/ing con)ition" incl#)e E Poor "a$ety an) 6a) %!y"ical con)ition" E Una+aila6ility o$ tool" an) %ro%er mac!inery E Negati+e a%%roac! to )i"ci%line E Unreali"tic target" 3, ;rie+ance re"#lting $rom inter %er"onal $actor" incl#)e E Poor relation"!i% *it! mem6er" an) "enior" E A#tocratic lea)er"!i% "tyle o$ "#%erior" E 0on$lict" *it! %eer" an) colleag#e"

t i" nece""ary to )i"ting#i"! a com%laint $rom grie+ance, A com%laint i" an in)ication o$ em%loyee )i""ati"$action t!at !a" not 6een "#6mitte) in *ritten

on t!e ot!er !an) a grie+ance i" a com%laint t!at !a" 6een %#t in *riting an) ma)e $ormal, ;rie+ance" are "ym%tom" o$ con$lict" in in)#"try, 5!ere management "!o#l) 6e concerne) *it! 6ot! com%laint" an) grie+ance"' 6eca#"e 6ot! may 6e im%ortant in)icator o$ %otential %ro6lem" *it! in t!e *or/$orce, 7it!o#t a grie+ance %roce)#re, .anagement may 6e #na6le to re"%on) to em%loyee concern" "ince manager" are #na*are o$ t!em, 5!ere $ore a $ormal grie+ance %roce)#re i" +al#a6le comm#nication tool $or organi8ation,

;rie+ance %roce)#re@
;rie+ance %roce)#re i" a $ormal comm#nication 6et*een an) em%loyee an) t!e management )e"igne) $or t!e "ettlement o$ grie+ance %roce)#re" )i$$er $rom organi8ation to organi8ation, 1,>%en )oor %olicy 2,Ste% la))er %olicy >%en )oor %olicy #n)er t!i" %olicy' t!e aggrie+e) em%loyee i" $ree to meet t!e to% E-ec#ti+e o$ t!e organi8ation, 3o*e+er' in 6igger organi8ation' to% management e-ec#ti+e" are #"#ally 6#"y *it! ot!er concerne) matter" o$

t!e com%any, .oreo+er it 6elie+e) t!at o%en )oor %olicy i" "#ita6le $or e-ec#ti+e o%erational em%loyee" may $eel "!y to go to to% management, Ste% la))er %olicy@- #n)er t!i" %olicy' 5!ere aggrie+e) em%loyee !a" to $ollo* a "te% 6y "te% %roce)#re $or getting !i" grie+ance regre""e), n t!i" %roce)#re *!ene+er an em%loyee i" con$ronte) *it! a grie+ance' !e %re"ent" !i" %ro6lem" to !i" imme)iate "#%er+i"or, $ t!e em%loyee i" not a "ati"$ie) " *it! "#%erior )eci"ion t!en !e )i"c#""e" !i" grie+ance *it! t!e )e%artmental !ea), 5!e )e%artmental !ea) )i"c#""e" t!e %ro6lem *it! &oint grie+ance committee" to $in) a "ol#tion, 3o*e+er i$ t!e committee al"o $ail" to re)re"" t!e grie+ance' t!en it may 6e re$#"e) to c!ie$ e-ec#ti+e, $ t!e c!ie$ e-ec#ti+e al"o $ail" to re)re"" t!e grie+ance' t!en "#c! grie+ance i" re$erre) to +ol#ntary ar6itration *!ere t!e a*ar) o$ ar6itrator i" 6in)ing on 6ot!er %artie",

;rie+ance %roce)#re in n)ian in)#"try

5!e 1Bt! "e""ion o$ n)ian la6or con$erence !el) in 1JBG em%!a"i8e) t!e nee) o$ an e"ta6li"!e) grie+ance %roce)#re $or t!e co#ntry *!ic! *o#l) 6e acce%ta6le to #nion" a" *ell a" to management, n t!e 1Ct! "e""ion o$ n)ian la6or con$erence' a mo)el $or grie+ance %roce)#re *a" )ra*n #%, 5!i" mo)el !el%" in creation o$ grie+ance mac!inery, Accor)ing to it *or/er re%re"entati+e" are to 6e electe) $or a )e%artment or t!eir #nion i" a nominate t!em, .anagement !a" to "%eci$y t!e %er"on" in eac! )e%artment *!o are to 6e a%%roac!e) $ir"t an) t!e )e%artmental !ea)" *!o are "#%%o"e) to a%%roac!e) in t!e "econ) "te%,

5!e mo)el grie+ance %roce)#re "%eci$ie" t!e )etail" o$ all t!e "te%" t!at are to $ollo*e) *!ile re)re""ing grie+ance, 5!e"e "te%" are, Ste% 1 in t!e $ir"t "te% t!e grie+ance i" to "#6mitte) to )e%artmental re%re"entati+e' *!o i" a re%re"entati+e o$ management , 3e !a" to gi+e !i" an"*er *it! 4I !o#r", Ste% 2 i$ t!e )e%artmental re%re"entati+e $ail" to %ro+i)e "ol#tion' t!e aggrie+e) em%loyee can ta/e" !i" grie+ance to !ea) o$ t!e )e%artment' *!o !a" to gi+e !i" )eci"ion *it! 3 )ay", Ste% 3 i$ t!e aggrie+e) em%loyee i" not "ati"$ie) *it! t!e )eci"ion o$ )e%artmental !ea), 3e can ta/e t!e grie+ance to grie+ance committee, 5!e grie+ance committee ma/e" i" recommen)ation" to t!e manager *it! G )ay"' in t!e $orm o$ a re%ort' t!e $inal )eci"ion o$ t!e management on t!e re%ort o$ grie+ance committee m#"t 6e comm#nicate) to t!e aggrie+e) em%loyee *it! t!ree )ay" o$ t!e recei%t o$ re%ort, An a%%eal $or re+i"ion o$ $inal )eci"ion can 6e ma)e 6y t!e *or/er i$ !e i" not "ati"$ie) *it! it, 5!e management m#"t comm#nicate it" )eci"ion to t!e *or/er *it! in G )ay"

Ste% 4 i$ t!e grie+ance "till remain" #n"ettle) t!e ca"e may 6e re$erre) to +ol#ntary ar6itration Em%loyee *el$are "c!eme >rgani8ation %ro+i)e *el$are $acilitie" to t!eir em%loyee" to /ee% t!eir moti+ation le+el" !ig! 5!e em%loyee *el$are "c!eme" can 6e cla""i$ie) into t*o categorie" +i8, Stat#ary an) non "tat#tory *el$are "c!eme, 5!e "tat#ary "c!eme are t!#" "c!eme" t!at are com%#l"ory to %ro+i)e 6y an organi8ation a" com%liance to t!e la*" go+erning em%loyee !ealt! an) "a$ety t!e"e incl#)e %ro+i"ion" %ro+i)e) in in)#"trial act" li/e $actorie" act 1J4I )oc/ *or/er" act "a$ety

!ealt! an) *el$are 1JIC mine" act 1JC2, 5!e min "tat#tory "c!eme" )i$$er $rom organi8ation to organi8ation an) $rom in)#"try to in)#"try

Stat#tory "c!eme"@
5!e "tat#tory *el$are "c!eme" incl#)e t!e $ollo*ing %ro+i"ion@ 1, Drin/ing *ater@- At all *or/ing %lace" "a$e !ygienic )rin/ing *ater "!o#l) 6e %ro+i)e), 2, 2acilitie" $or "itting@- in e+ery organi8ation ' e"%ecially $actorie"' "#ita6le "eating arrangement" are to 6e %ro+i)e,

3, 2ir"t ai) a%%liance"@- 2ir"t ai) a%%liance" are to 6e %ro+i)e) an) "!o#l) 6e rea)ily a""e""a6le "o t!at in ca"e o$ any minor acci)ent initial me)ication can 6e %ro+i)e) t o t!e nee)e) em%loyee, 4, 1atrine" an) Urinal"@- a "#$$icient n#m6er o$ latrine" an) #rinal" are to %ro+i)e) in t!e o$$ice an) $actory %remi"e" an) are al"o to 6e maintaine) in a neat an) clean con)ition, B, 0anteen $acilitie"@- 0a$eteria or canteen" are to %ro+i)e) 6y em%loyer "o a" to %ro+i)e !ygienic an) n#tritio#" $oo) to t!e em%loyee", C, S%ittoon"@- n e+ery *or/ %lace' "#c! a" *are !o#"e"' "tore %lace" in t!e )oc/ area an) o$$ice %remi"e" "%ittoon" are to %ro+i)e) in con+enient %lace" an) "ame are to maintaine) in !ygienic con)ition, G, 1ig!ting@- Pro%er an) "#$$icient lig!t" are to 6e %ro+i)e) $or em%loyee" "o t!at t!ey can *or/ "a$ely )#ring t!e nig!t "!i$t"

N>N S5A5U5>R= S03E.ES

1, Per"onal !ealt! care reg#lar me)ical c!ec/#%" "ome o$ t!e com%anie" %ro+i)e t!e $acility $or e-ten"i+e t!e lat! c!ec/ #% 2, 2le-i time t!e main o6&ecti+e o$ t!e $le-time %olicy i" to %ro+i)e o%%ort#nity to em%loyee" to *or/" *it! $le-i6le *or/ing "c!e)#le", 2le-i6le *or/ "c!e)#le" are initiate) 6y em%loyee" an) a%%ro+e) 6y management to meet 6#"ine"" commitment" *!ile "#%%orting em%loyee %er"onal li$e nee)" 3, Em%loyee a""i"tance %rogram" +ario#" a""i"tant %rogram" are arrange) li/e e-ternal co#n"eling "er+ice "o t!at em%loyee" or

mem6er" o$ t!eir imme)iate $amily can get co#n"eling on +ario#" matter", 4, 3ara""ment %olicy- 5o %rotect an em%loyee $rom !ara""ment" o$ any /ing ' g#i)eline" are %ro+i)e) $or %ro%er action an) al"o %rotection t!e aggrie+e) em%loyee, B, .aternity ( a)o%tion lea+e- Em%loyee" can a+ail maternity ( a)o%tion lea+e" %olicie" !a+e al"o 6een intro)#ce) 6y +ario#" com%anie", C, .e)i claim in"#rance "c!eme- 5!i" in"#rance "c!eme %ro+i)e" a)e4#ate in"#rance co+erage o$ em%loyee" $or e-%en"e" relate) to !o"%itali8ation )#e to illne""' )i"ea"e or in&#ry, G, Em%loyee re$erral "c!eme- n "e+eral com%anie" em%loyee re$erral

"c!eme i" im%lemente) to enco#rage em%loyee" to re$er $rien)" an) relati+e $or em%loyment in t!e organi8ation,

.ea"#re"
5!e $ollo*ing mea"#re" "!o#l) 6e ta/en to ac!ie+e goo) in)#"trial relation" E Strong an) "ta6le #nion- A "trong an) "ta6le #nion in eac! in)#"trial enter%ri"e i" e""ential $or goo) in)#"trial relation", 5!e em%loyer" can ea"ily ignore a *ea/ #nion on t!e %lea t!at it !ar)ly re%re"ent" t!e *or/er", 5!e agreement *it! "#c! a #nion *ill !ar)ly 6e !onore) 6y a large "ection o$ *or/$orce, 5!ere$ore' 5!ere m#"t 6e "trong an) "ta6le #nion" in e+ery enter%ri"e to re%re"ent t!e ma&ority o$ *or/er" an) negotiate *it! t!e management a6o#t t!e term" an) con)ition o$ "er+ice,

E .#t#al tr#"t- Bot! management an) la6or "!o#l) !el%" in t!e )e+elo%ment o$ an atmo"%!ere o$ m#t#al coo%eration con$i)ence an) re"%ect, .anagement "!o#l) a)o%t a %rogre""i+e o#tloo/ an) "!o#l) recogni8e t!e rig!t" o$ *or/er", Similarly la6or #nion" "!o#l) %er"#a)e t!eir mem6er" to *or/' $or t!e common o6&ecti+e" o$ t!e organi8ation 6ot! t!e management an) t!e #nion" "!o#l) !a+e $ait! in collecti+e 6argaining an) ot!er %eace$#l met!o)" o$ "etting )i"%#te", E 7or/er" %artici%ation in management- 5!e %artici%ation o$ *or/er" in t!e management o$ t!e in)#"trial #ntil "!o#l) 6e enco#rage) 6y ma/ing e$$ecti+e #"e o$ *or/" committee"' &oint con"olation an) ot!er met!o)", 5!i" *ill im%ro+e comm#nication 6et*een manager" an) *or/er"' increa"e %ro)#cti+ity an) lea) to greater e$$ecti+ene"", E .#t#al accommo)ation- 5!e em%loyer" m#"t recogni8e t!e rig!t o$ collecti+e 6argaining o$ t!e tra)e #nion"' in any organi8ation , 5!ere m#t#al accommo)ation rat!er t!an con$lict or #ncom%romi"ing attit#)e, >ne m#"t la6or relation' it may $o"ter #nion militancy a" t!e #nion react" 6y engaging in %re""#re tactic,

5RADE UN >NS ntro)#ction o$ 5ra)e Union

>+er t!e year"' t!e contract#al relation"!i% 6et*een em%loyer an) em%loyee !a" #n)ergone "e+eral c!ange", 5!e em%loyer can no longer !ire an) $ire em%loyee", 3e cannot %romoteL)emote "omeone 6a"e) on %er"onal %re$erence" ,3e cannot a$$or) to re%riman) "#6or)inate" o%enly, 3e !a" to act *it!in t!e 6o#n)arie" "et 6y collecti+e agreement"' Union"' %a"t %ractice" an) co#rt )eci"ion' 5!#"' managerial in)i"cretion"' *!im"ical action" an) one "i)e) e-%loitati+e act" !a+e no %lace in t!e in)#"trial relation" "cene e"%ecially *!en *e loo/ at la6or management relation"

(relation" 6et*een em%loyer em%loyee' em%loyee em%loyee' em%loyer #nion etc,) in large #n)erta/ing, 5o)ay t!e relation"!i% 6et*een em%loyer" an) em%loyee i" contract#al an) reci%rocal, 5!e rig!t an) o6ligation" o$ em%loyer" ($rame r#le" $or *or/ )i"ci%line em%loyee" *!o )e$y comman)"' etc,) are *ell )oc#mente) in +ario#" %iece o$ la6or legi"lation, 0ollecti+e "trengt! $orce" em%loyee" to "acri$ice o+erall organi8ation intere"t' t#rn t!e i""#e on !an) into a t#g - o$ *ar im%airing la6or management relation", t !a" 6ecome +irt#ally im%o""i6le to e-erci"e "ome o$ t!e rig!t" o$ t!e em%loyee" "#c! a" rig!t to "tri/e' 2ree)om to a""ociate' rig!t to a%%eal again"t in&#"tice in recent year" t!an/" to t!e co"t "a+ing e$$ort" to em%loyer" $ig!ting #n"to%%a6le ongoing 6attle" *it! com%etiti+e $orce", Union" !a+e $o#n) t!eir 6a"e "li%%ing 6a)ly on "e+eral co#nt" i,e,, )i"intere"te)ne"" o$ *or/er" in #nion relate) *or/ )e%leting ran/"' ca"! cr#nc! o*ing to in"#$$icient $#n)"' "!rin/ing %olitical "#%%ort' ina6ility to "#"tain organi8e) %rote"t $or a long time an) more )angero#"ly t!e t!reat o$ em%loyer" )ra*ing "!#tter" )o*n' *!en %#"!e) to t!e *all (li/e retrenc!ment' *age c#t"' clo"#re",)

De0inition o0 Trade nion

9 A 5ra)e Union i" a contin#o#" a""ociation o$ *age earner" $or t!e %#r%o"e o$ maintaining or im%ro+ing t!e con)ition" o$ t!eir *or/ing li+e",?

Sale o$ t!eir la6or an) %ro)#ction' an) t!at t!e general %#r%o"e o$ a""ociation i" in +ie* o$ t!at )e%en)ence to "trengt!en t!eir %o*er to 6argain *it! em%loyer" or 6argaining collecti+ely,? The "riti'h Trade nion Act%7@=;

9A 5ra)e Union i" any com6ination' *!et!er tem%orary or %ermanent' $orme) %rimarily $or t!e %#r%o"e o$ reg#lating t!e relation" 6et*een *or/men an) em%loyer"' or 6et*een *or/man an) *or/men' 6et*een em%loyer" an) a em%loyer"' a em%loyer"' or $or im%o"ing re"tricti+e con)ition" o$ t!e any tra)e or 6#"ine""' an) incl#)e" any $e)eration o$ t*o or more tra)e #nion",? Indian Trade nion Act % 7@8C 95!i" )e$inition i" )e$ecti+e 6eca#"e it allo*" e+en non *or/er" to $orm a tra)e #nion, .ore o+er' it i" narro* an) +ag#e a6o#t t!e aim" an) %#r%o"e" o$ $orming "#c! an organi8ation, 1et #" e-amine t!e )e$inition in %art"@ 1, 5ra)e #nion i" an a""ociation eit!er o$ em%loyee" or em%loyer" or o$ in)e%en)ent *or/er", 2, t i" a relati+ely %ermanent $ormation o$ *or/er", t i" not a tem%orary or ca"#al com6ination o$ *or/er", 3, t i" $orme) $or "ec#ring certain economic (li/e 6etter *age' 6etter *or/ing an) li+ing con)ition")' "ocial ("#c! a" e)#cational' recreational' me)ical' re"%ect $or in)i+i)#al) 6ene$it" a to mem6er", 0ollecti+e "trengt! o$$er" a "ort o$ in"#rance co+er to mem6er" to $ig!t again"t irrational' ar6itrary an) illegal action" o$ em%loyer", .em6er" can "!are t!eir $elling' e-c!ange note" an) $ig!t t!e em%loyer 4#ite e$$ecti+ely *!en e+er !e goe" o$$ t!e trac/

ObjectiAe' o0 Trade nion'

5!e main o6&ecti+e" o$ any tra)e #nion i" to %rotect t!e intere"t o$ *or/er"Lem%loyee" in t!e organi8ation, 3o*e+er t!e *or/er" in ter"e"tL *el$are i" a 6roa) term in *!ic! +ario#" "#6&ect"- *age" an) "alarie"' *or/ing con)ition"' *or/ing !o#r"' tran"$er"' %romotion"' recr#itment an) cla""i$ication' training' )i"ci%line' lea+e an) !oli)ay"' )earne"" allo*ance' 6on#"' incenti+e"' 4#arter"' "anitation" a em%loyee relation"' mec!ani8ation' $acilitie" to #nion" *el$are em%loyee relation" an) t!e li/e are incl#)e),

a) #a(e' and 'alarie'@- 5!e "#6&ect *!ic! )re* t!e ma&or attention o$ t!e tra)e #nion" i" *age" an) "alarie", >$ co#r"e' t!i" item may 6e relate) to %olicy matter", 3o*e+er' )i$$erence" may ari"e in t!e %roce"" o$ t!eir im%lementation, n t!e ca"e o$ #norgani8e) "ector t!e tra)e #nion %lay" a cr#cial role in 6argaining t!e %ay "cale", 6,) #or/in( condition'@-5ra)e #nion" *it! a +ie* to %ro+i)e all t!e 6a"ic $acilitie" "#c! a"' lig!ting an) +entilation' "anitation ' re"t room' "a$ety e4#i%ment *!ile )i"c!arging !a8ar)o#" )#tie"' )rin/ing' re$re"!ment' minim#m *or/ing !o#r"' lea+e an) re"t' !oli)ay"' re$re"!ment' minim#m *or/ing !o#r"' lea+e an) re"t' !oli)ay" *it! %ay ' &o6 "ati"$action' "ocial "ec#rity 6ene$it" an) ot!er *el$are mea"#re", c) Di'cipline@- 5ra)e #nion" not only con)#ct negotiation" in re"%ect o$ t!e item" *it! *!ic! t!eir *or/ing con)ition" may 6e im%ro+e) 6#t al"o %rotect t!e *or/er" $rom t!e cl#tc!e" o$ management *!en e+er *or/er" 6ecome t!e +ictim" o$ managementM" #nilateral act" an) )i"ci%linary %olicie", 5!i" +ictimi8ation may ta/e a t!e $orm o$ %enal tran"$er' "#"%en"ion"' )i"mi""al"' etc, n "#c! a "it#ation t!e "e%arate) )) +er'onnel +olicie'BD 5ra)e Union" may $ig!t again"t im%ro%er im%lementation o$ %er"onnel %olicie" in re"%ect o$ recr#itment' "election' %romotion"' tran"$er' training etc, e) 7el$are@-A" "tate) earlier' tra)e #nion" are meant $or t!e *el$are o$ *or/er" 5ra)e Union *or/" a" a g#i)e' con"#ltation a#t!ority an) coo%erate" in o+ercoming t!e %er"onnel %ro6lem" o$ *or/er", t may 6ring to t!e notice o$ management' 5!ro#g! collecti+e 6argaining meeting"' t!e )i$$ic#ltie" o$ *or/er" in re"%ect o$ "anitation ' !o"%ital"' 4#arter"' "c!ool an) college" $or t!eir c!il)renM" c#lt#ral an) "ocial %ro6lem",

$) Em%loyee- em%loyer relation@- 3armonio#" relation" 6et*een t!e em%loyee an) em%loyer i" a "ine 4#o non $or in)#"trial %eace, A tra)e #nion al*ay" "tri+e" $or ac!ie+ing t!i" o6&ecti+e", (6 Ne(otiatin( *achineryBDNegotiation" incl#)e t!e %ro%o"al" ma)e 6y on e %arty an) t!e co#nter %ro%o"al" o$ t!e ot!er %arty, 5!i" %roce"" contin#e" #ntil t!e %artie" reac! an agreement , 5!#"' negotiation" are 6a"e) on gi+e an) ta/e %rinci%le, 5ra)e #nion 6eing a %arty gaining, 5!#"' t!e tra)e #nion *or/" a" t!e negotiating mac!inery, h6 Sa0e(uardin( Or(aniEational health and the intere't o0 the indu'tryBD >rgani8ational !ealt! on 6e )iagno"e) 6y met!o)" e+ol+e) $or grie+ance re)re""e) an) tec!ni4#e" a)o%te) to re)#ce t!e rate o$ a6"enteei"m an) la6or t#rno+er an) to im%ro+e t!e em%loyee relation", 5!#"' tra)e #nion" !el% in re)#cing t!e rate o$ a6"enteei"m' la6or t#rno+er an) )e+elo%ing "y"tematic grie+ance "ettlement %roce)#re" lea)ing to !armonio#" in)#"trial relation", 5ra)e Union" can t!#" contri6#te to t!e im%ro+ement" in le+el o$ %ro)#ction an) %ro)#cti+ity )i"ci%line an) im%ro+e 4#ality o$ *or/ li$e,

$unction' o0 Trade nion'

5!e $#nction" o$ tra)e #nion" can 6e )i+i)e) into t!e $ollo*ing categorie"'+i8N a, .ilitant or %rotecti+e or intra-m#t#al $#nction@ t!e"e $#nction" incl#)e %rotecting t!e *or/er" intere"t i,e'!i/e in *age"' %ro+i)ing more 6ene$it"' &o6 "ec#rity etc' t!ro#g! collecti+e 6argaining an)

6, 2raternal or e-tra-m#t#al $#nction"@ t!e"e $#nction" incl#)e %ro+i)ing $inancial an) non $inancial a""i"tance to *ar)er" )#ring t!e %erio) o$ "tri/e an) loc/ o#t"' e-ten"ion o$ me)ical $acilitie" )#ring "lac/ne"" an) ca#"alitie"' %ro+i"ion o$ e)#cation recreation' recreational an) !o#"ing $acilitie"' %ro+i"ion o$ "ocial an) religio#" 6ene$it" etc, c, Political $#nction"@ t!e"e $#nction" incl#)e a$$iliating t!e #nion a %olitical %arty' !el%ing t!e %olitical %artie" )#ring t!e %erio)" o$ "tri/e" an) loc/o#t", ), Social $#nction"@ t!e"e $#nction" incl#)e carrying o#t "ocial "er+ice acti+itie"' )i"c!arging "ocial re"%on"i6ilitie" t!ro#g! +ario#" "ection" o$ t!e "ociety li/e e)#cating t!e c#"tomer",

2EDRA5 >NS
5!e"e are com6ination" o$ +ario#" #nion" $or t!e %#r%o"e o$ gaining "trengt! an) "oli)arity, 5!ey can re"ort to concerte) action"' *!en t!e nee) $or "#c! action ari"e"' *it!o#t lo"ing t!eir in)i+i)#ality, "#c! $e)eration" may 6e local' regional' "tate' nation lan) international, 5!ere are a $e* organi8ation" *!ic! are local in c!aracter' "#c! a" t!e B!arti!e Kamgar Sena' t!e 1a6or Progre""i+e 2e)eration'

ma)ra"' t!e national $ront o$ n)ian tra)e #nion" an) t!e coor)inating committee o$ $ree tra)e #nion", many #nion" are a$$iliate) to one or t!e ot!er o$ t!e $ollo*ing central organi8ation" o$ *or/er"@ 1, 5!e n)ian National 5ra)e Union 0ongre""O 2, 5!e All n)ia ;ra)e Union 0ongre""O 3, 5!e 3in) .na8)oor Sa!6!aO 4, 5!e #nite) tra)e" #nion" congre""O B, 5!e center o$ n)ian tra)e #nion"O C, B!aratiya .a8)oor "angO G, 5!e national la6or organi8ationO I, 5!e #nite) tra)e #nion congre"" (1S)O J, 5!e national $ont o$ n)ian tra)e #nionO an) 10,5!e tra)e #nion coor)inate centre,

Be"i)e" t!e a$$iliate) #nion" an) t!eir $e)eration"' t!ere are a large n#m6er o$ a""ociation" an) $e)eration" an) $e)eration" *!ic! !a+e not &oint a6ny one o$ t!e central *or/erK" organi8ation", Some o$ t!e"e are@ 1, 5!e All n)ia Ban/ Em%loyee" A""ociationO 2, 5!e All- n)ia Ban/ Em%loyee" 2e)erationO 3, 5!e All- n)ia n"#rance Em%loyee" A""ociationO 4, 5!e All- n)ia De$en"e Em%loyee" 2e)erationO

B, 5!e All- n)ia Rail*ay .enM" 2e)erationO C, 5!e National 2e)eration >$ Po"t" An) a 5elegra%! Em%loyee"O an) G, 5!e National 2e)eration >$ n)ian Rail*ay .en, n great Britain' t!e Briti"! tra)e #nion congre"" an) in t!e USA' t!e American 2e)eration o$ la6or an) t!e congre"" o$ in)#"trial organi8ation (A21, 0 >) are t!e national organi8ation" o$ tra)e #nion", At t!e international le+el' t!e *orl) $e)eration o$ tra)e #nion" (7,2,5,U) an) t!e international con$e)eration o$ $ree tra)e #nion" ( ,0,2,5,U) are t*o im%ortant organi8ation",

.ain %ro6lem"
7e "!all )i"c#"" in t!e $ollo*ing %aragra%!" "ome o$ t!e mo"t im%ortant an) %re""ing %ro6lem" o$ tra)e #nion" in n)ia' #n)er t!e a $ollo*ing !ea)ing"@ 1, Une+en ;ro*t!@ n)#"try-*i"e an) Area 7i"e, 2, Small Si8e o$ Union", 3, 2inancial 7ea/ne"", 4, .#lti%licity o$ Union" an) nter-Union Ri+alry, B, 1ea)er"!i% ""#e,

C, Pro6lem" o$ Recognition o$ 5ra)e Union", E""ential" $or S#cce"" o$ A 5ra)e Union 2ir"t e""ential o$ a tra)e #nion i" to !a+e an enlig!tene) la6or $orce to g#i)e an) )irect t!e mo+ement, 5!i" %re"#%%o"e"' accor)ing to R,K, .#/er&ee' t!e e-i"tence o$ correct lea)er"!i% ' 9*!ic! i" not %re%are) to "acri$ice t!e intere"t" o$ t!e *or/er" o$ im%orte) )octrinaire ent!#"ia"m 6#t )e"ire" to !ac/ a !ig!*ay $or t!em to attain t!eir "tat#re a" %artici%ant" in a ne* or)er o$ t!ing",? Anot!er e""ential i" t!at a tra)e #nion "!o#l) !a+e it" $o#n)ation lai) on a "ol) gro#n) "o t!at it may ac!ie+e "#cce"" in t!e attainment o$ it" o6&ect", 5!e o6&ecti+e" o$ a tra)e #nion "!o#l) 6e clearly en#nciate) tra)e #nion" *it! a com%le-ity o$ o6&ecti+e" are loo/e) #%on *it! "#"%icion' an) t!e em%loyer"' *!o "!o#l) 6e *illing to "it *it! t!em ro#n) a ta6le $or )i"c#""ion an) negotiation' o$ten try to 6y%a"" t!em,

1i/ely to gi+e ri"e to )i$$ic#lt %ro6lem" o$ &#ri")iction an) a%%lier" o$ acti+ity, A tra)e #nion "!o#l) 6e regar)e) a" a 6#"ine"" organi8ation *!ic! re4#ire" care$#l %lanning an) "o#n) organi8ational met!o)", Accordin( to 1eor(e *eany ($ormer Pre"i)ent o$ t!e American 2e)eration o$ 1a6o#r) tra)e #nion" m#"t %o""e"" "ome 6a"ic c!aracteri"tic"' i$ t!ey are to 6e e$$ecti+e an) #"e$#l, 5!e"e c!aracteri"tic" are@ 1, 2ir"t an) $oremo"t' a goo) #nion m#"t 6e a6le to %rotect it" mem6er" an) *in a rea"ona6le mea"#re o$ economic &#"tice $or t!em,?

2, Secon)' a goo) #nion m#"t 6e r#n 6y t!e mem6er" an) $or t!e mem6er, 5!e"e mo"t 6e lea)er"-"trong lea)er"' a6le an) *illing to "tan) $irm $or *!at t!ey 6elie+e i" rig!t an) to $ig!t $or it again"t *!at mig!t a%%ear at time" to 6e a %o%#lar %o"ition, B#t t!ey m#"t al*ay" 6y "#6&ect to t!e "#%%ort or re&ection o$ t!e general mem6er"!i% o$ t!e #nion,? 3, 5!ir)' a goo) #nion m#"t 6e an !one"t #nion, 5!i" goe" 6eyon) $inance"O &#"t 6eing money !one"tK i" not eno#g!,? 4, 2o#rt!' a #nion m#"t loo/ 6eyon) it" o*n !ori8on", t m#"t recogni8e an) $#l$ill it" %ro%er role in t!e li$e o$ t!e nation an) o$ t!e comm#nity in *!ic! it li+e",?

ABOUT THE COMPANY Introduction

Amrit Bana"%ati 0om%any 1t),' a 0om%any t!at i" Synonymo#" *it! %#rity an) goo)ne""' i" %oi"e) on t!e t!re"!ol) o$ t!e ne* millenni#m to)ay, n a co#ntry a" )i+er"e a" n)ia' nat#re !a" "!o*ere) !er 6e"t' in $#ll mea"#re, Amrit Bana"%ati 0om%any !a" "taye) clo"e to root" nat#re, t" "%ecial #n)er"tan)ing o$ nat#re an) tie" *ay" !a+e ena6le) it to gro* $rom

+ana"%ati 0om%any to a m#lti-%ro)#ct organi8ation %ro)#cing a *!ole range o$ e)i6le oil" an) $at", 5o)ay AB0 lt) !a" in"talle) 0a%acity o$ 10'000 metric ton" %er mont! a" com%are) to mere 3'000 metric %er mont! in it" $ir"t year" o$ o%eration", 5!i" "t#%en)o#" gro*t! !a" 6een %o""i6le 6eca#"e Amrit Bana"%ati 0om%any 1t),' !a" contin#o#"ly en)ea+ore) to 6ring ne* %ro)#ct" to t!e n)ian con"#mer an) to t!at en) it" Re"earc! an)

De+elo%ment Playe) a /ey Role,

Company Profile
Amrit Banaspati Company Ltd., Rajpura is an ISO 9001-2001 certified company. It has an history of fi e decades in !usiness of edi!"e oi" product. #oday, it is one of the "ar$est manufacturin$ unit of edi!"e oi" products. #oday, it is one of the "ar$est manufacturin$ unit of edi!"e oi" in the country. Its main !rands are 1% &inni 2% &a$an '% (ansari )% Suntieri teer *% +erri$o"d and Sunf"o,er Oi" -hich are ery popu"ar and irtua""y common househo"d names in arious parts of the country. In terms of turno er .(C Ltd., Rajpura has !een sated amon$st 100 companies of India. Late !ari La"mi Narian Ba#a#

set up Amrit Banaspati Company Ltd$ in Years %&'($ It )as Nint! Company of t!e country esta*lis!ed in Banaspati Industry$ #hese are )/* 0epartment and a!out 2*0 contract La!orers

T!e main Branc!es t!at are under Amrit +roup are ,a% .mrit (anaspati Company Limited, &haa1i!ad 23.4% !% .mrit 4aper Sai"5hurd, 6osiarpur 24unja!% c% .mrit (anaspati Company "imited, Rajpura 24unja!% a. Amrit Banaspati Company Limited/ +!aa0i*ad 1U$P. ,In &haa1i!ad, .mrit (anaspati Company 6as a Corporate Office . *. Amrit Paper ail2!urd/ Hosiarpur 1Pun#a*.,One of the "eadin$ produces of the print paper in the country. #he 4roduction capacity from 10,000 meters in 1970 appr8. 2),000 meters at present. c. Amrit Banaspati Company limited/ 3a#pura 1Pun#a*. ,#he Company made a hum!"e !e$innin$ in 1999 ,ith inau$uration of stone "yin$ ceremony !y 6.:. 0r 0.C 4.;:##: , &o erner of

4unja! on 9th march 1999. #he unit the Capacity of 100 metres per day of (anaspati 26ydro$enated ;e$eta!"e oi"% ,hich has no,

increased to )*0 metre per day. #he Success Sa$a of .(C Ltd, Rajpura can !e !est descri!ed as an enterprise that has e o" ed from Sin$"e to mu"ti product Company. Its turn o er is 700 crore p.a appro8imate"y.

Company Products
.mrit (anaspati Company Ltd, Rajpura is producin$ different products and arious types of refined oi"s and fats. .(C Ltd has Introduced a Ran$e of Refined oi"s < name"y, &roundnut, cottonseed, mustard ands sunf"o,er products are = 1% &a$an ;anaspati 2% (ansari Refined ;e$eta!"e Oi" '% &inni Refined Sunf"o,er oi" )% &inni Refined cottonseed oi" *% +ari$o"d (read Spread 9% Sunheri #eer ;anaspati /% &inni Refined &roundnut Oi" 7% &a$an Rice 9% &a$an Sa"t (eside these .(C "td a"so produce (.>:R? S6OR#:@I@&S and CO@A:C#IO@:R? A.#S .@0 OILS. amon$ other products. 0urin$ 200*-09 company has "aunched Soya 4roducts named BC&I@@I C63@>SCC .@0 BC&.&.@&OL0 .

4ision And Mission

#he company aims at successfu""y meetin$ the aried needs of the Indian consumers. #he Company has continuous"y :ndea ored to !rin$ ne, products to the Indian Consumer the Company stayed c"ose to its roots nature and it has !een a p"atform for its success for se era" years. Mission tatement #he mission statement of .mrit (anaspati Co. "td. Rajpura is BC#o produce and se"" $oods and ser ice to achie e the hi$hest return on sa"es in the Industry to tota" satisfaction of customers ,

emp"oyees and Share ho"ders in that order. 5uality

Rajpura (ranch of .(C "td has a $ood Dua"ity contro" system to$ether ,ith Research and 0e e"opment ,hich is compara!"e to its !est in the Industry. It is to the Credit of its $ood Dua"ity Contro" system and efficient R and 0 0epartment, that .(C Ltd, Rajpura has !een honoured and a,arded .CC#6: .+:RIC.@ I@#:R@.#IO@.L D3.LI#? C:R#IAIC.#: .@0 &OL0 +:0.L.CC

4arious lo6ans Used By Company

- &.&.@ R.6O +.&.@--- (anaspati
->6.O #6: OIL #O0.? AOR #6: -O+:@ OA #O0.? <Cotton Seed

Oi". -#6: CO+4L:#: OIL AOR . O+4L:#: A.+IL? <Sunf"o,er oi" -I# #.>:S O@ #6: AL.;O3R OA AOO0E&roundnut oi" -.S 43R: .S +O#6:RCS LO;: <+ustard Oi" -I#S @O# (3##:R , I#CS (:##:R <+erritreat (read Spread

Working Hours
2ollo*ing are t!e "!i$t timing ' 7!ic! many 6e c!ange) at t!e "ole )i"cretion o$ t!e management ,

;eneral S!i$t A S3 25 B S3 25 0 S3 25

0J@00A. 0I@00A. 04@00A. 12@00 A.

0B@00P. 04@00P. 12@00P. 0I@00A.

BA0K;R>UND >2 53E 0>.PAN=

t large"t man#$act#re" o$ e)i6le oil in t!e in)#"try, t" "#cce""$#l 6ran)" li/e ;agan ;inni an) .arigol) are +irt#ally !o#"e!ol) !ome" in many %art" o$ t!e co#ntry, n term" o$ Amrit Bana"%ati 0om%any 1t), !a" 6een ran/e) among to% 100 com%anie" in n)ia, E Amrit Bana"%ati 0om%any *a" "et #% in 1J40 6y it S!, 1a"!miin Narayan Ba&a&, t *a" Jt! 0o, o$ t!e co#ntry e"ta6li"!e) in t!e :ana"%ati in)#"try, E 5!e main %lant o$ A,B,0 lt) *a" "et #% in ;!a8ia6a) in 1JB3, 5!e Ra&%#ra #nit o$ A,B,0 lt), *a" lai) )o*n 6y t!e P#n&a6 go+ernor on Ct! .arc! 1JCJ an) it" ina#g#ration *a" )one 6y t!e 0!ie$ .ini"ter o$ P#n&a6 S!, ;#rnam Sing! on 1It! Dec, 1JCJ, E 5!e #nit o$ com%any *a" "et #% in t!e year 1JCJ D 1JG0 *it! a man#$act#ring ca%acity o$ 100 meter" %er )ay o$ :ana"%ati on t!e year 1JI2 D 1JI3 ca%acity *a" increa"e) to 12B meter" %er )ay t!erea$ter' in t!e year 1JIC a "e%arate $acility,

E 5o %ro)#cer re$ine) oil *a" "et #% o$ t!e ca%acity o$ meter" %er )ay, Pre"ently com%any i" man#$act#ring aro#n) 3C00 meter" o$ :ana"%ati %er mont!,

LOCATION
5!e %lant i" "it#ate) at Ra&%#ra *!ic! i" at )i"tance o$ a6o#t 3 /m $rom t!e Ra&%#ra Rail*ay Station, 5!e $actory i" e"ta6li"!e) on t!e rig!t - !an) "i)e o$ Ra&%#ra 0!an)igar! !ig!*ay, 5!e #nit i" "%rea) o+er 42 acre" o$ lan), t !a" a 6ig an) 6ea#ti$#l 6#il)ing *!ic! attract" t!e !ig!*ay tra+eler", 5!e ra* oil %artic#larly t!e cotton "ee)' rice 6ran) are a+aila6le in t!e +icinity o$ Ra&%#ra o$ $ini"!e) %ro)#ct" t!ere6y re"#lting into "a+ing an aLc o$ $reig!t an) ot!er e-%en"e" in %#rc!a"e o$ oil" an) "ale" o$ $ini"!e) %ro)#ct", Ra&%#ra i" *ell connecte) 6y roa)"' rail*ay" an) tele comm#nication on $acilitie" *it! ot!er %art" o$ t!e co#ntry, All 6a"ic in$ra"tr#ct#re $acilitie" li/e *ater' %o*er an) "/ille) man%o*er are a+aila6le locally,

1ENERAL DETAIL O$ T3E CO*+AN,

1, Name o$ t!e com%any 2, A))re"" 3, 5ele%!one no, 4, 2a- no, B, Email C, 7e6"ite G, Name o$ %roce"" I, 5iming Amrit Bana"%ati 0om%any 1t), 0!an)igar! Roa) Ra&%#ra )i"trict Patiala P#n&a6 01GC2-232IJ0 to JC 01GC2-232IJG a6cP"atyam-net,in ***,Amrit Bana"%ati,com contin#o#" ;eneral J,00 am to B,00 %m QAK "!i$t I,00am to 4,00 %m QBK "!i$t 4,00 am to 12,00 .), Nt Q0K "!i$t 12,00 .), Nt to I,00 J, 5otal "trengt! Sta$$ 313 mem6er" 7or/er" 1BG mem6er"

*aintenance
5!e maintenance )e%t, i" on o$ t!e mo"t im%ortant, De%t, o$ t!e in)#"try it" %rimary &o6 i" to "ee t!at t!ere i" no "to%%age in t!e %ro)#ction or %ac/ing o$ %ro)#ct", t al"o atten)" to t!e )i$$erent com%laint" concerning t!e mac!inery, 5!e mo"t $re4#ent com%laint" recei+e) 6y t!e maintenance )e%artment i" t!e "to%%age on $ail#re o$ t!e %#m%", 5!o"e are 6a"ically )#e to reliance o$ t!e o%erator, .any time" t!e o%erator "*itc! on t!e %#m%" *it!o#t o%ening t!e )i"c!arge line, 5!i" re"#lt" i" $ail#re o$ t!e %#m%", 5!e ot!er %ro6lem" regar)ing t!e %#m%" are t!eir $re4#ent *ear an) tear, 5!e &o6 o$ t!e maintenance i" to re%air t!em or re%lace t!e %art", 5!e %#m%" are maintaine) to /ee% t!em in to% *or/ing con)ition" 6y l#6ricating t!em reg#larly, >t!er t!em %#m%" t!e !eat e-c!ange" al"o nee) a goo) maintenance A" com%are) to ot!er mac!inery, t !a" to a6le cleane) $re4#ently $or /ee%ing it in to% *or/ing con)ition "#c! t!at it e$$iciency )oe" not )ecrea"e, 5!e ga"/et" o$ t!e !eat e-c!anger" are c!ange) %erio)ically

5!e +ac##m creation element" li/e "team &et elector" an) 6arometric 0on)en"er" nee) "tea)y maintenance, .any a time +ac##m "y"tem )oe" not %ro)#ce t!e re4#ire) +ac##m )#e to tear" or ot!er %ro6lem",5!o"e are *or/e) into 6y t!e maintenance )e%artment,

>BHE05 :E >2 53E S5UD=

1, 5o "t#)y t!e mea"#re" o$ la6o#r *el$are ( "tat#" o$ in)#"trial relation" in AB0 1imite)' to en"#ring a+aila6ility o$ all %ro)#ction in all %ac/ "i8e" acro"" t!e )i"tri6#tion c!annel, 2, 5o /no* t!e "ati"$action le+el o$ em%loyee" to*ar)" la6o#r *el$are mea"#re" a)o%te) in AB0 1imite)' a" *ell a" ;o+t, g#i)eline" on t!i" matter, 3, 5o "t#)y t!e o%inion o$ em%loyee" a6o#t t!e %re"ent in)#"trial relation" an) la6o#r *el$are, 4, 5o "t#)y t!e +ario#" Union ;o+t, ( State ;o+t, la6o#r legi"lationLg#i)eline"' *!ic! are im%lemente) $or t!e *el$are o$ em%loyee", B, 5o creating an) "#"taining 4#ality an) !ygiene con"cio#"ne"" at all le+el" o$ organi8ation an) %re+enting em%loye) %artici%ation,

RESEAR03 .E53>D>1>;=
Re"earc! in "im%le term"' re$er" to a "earc! $or /no*le)ge, t i" al"o /no*n a" "cienti$ic an) "y"tematic "earc! $or in$ormation on a %artic#lar to%ic or i""#e,

Re"earc! met!o)" incl#)e" all t!o"e tec!ni4#e" L met!o)" t!at are a)o%te) $or con)#cting re"earc!, 5!#" re"earc! tec!ni4#e" or met!o)" are t!e met!o)" t!e re"earc!er a)o%t" $or con)#cting t!e re"earc! o%eration", >n t!e ot!er !an)' re"earc! met!o)ology i" t!e *ay o$ "y"tematically "ol+ing t!e re"earc! %ro6lem, t i" a "cience o$ "t#)ying !o* re"earc! i" con)#cte) "cienti$ically,

5!e or)er *!ic! !a" 6een $ollo*e) in t!e re"earc! o$ t!e %ro&ect con)#cte)' i" a" $ollo*"@-

DE5ER. N N; 53E SA.P1E DES ;N@A "am%le )e"ign i" a )e$inite %lan $or o6taining a "am%le $rom a gi+en %o%#lation, t *a" )eci)e) to collect t!i" in$ormation $rom a "am%le "i8e o$ B0 em%loyee" *or/ing at )i$$erent le+el" $rom t!e com%any, n t!e"e re%ort ran)om "am%ling met!o) !a" 6een #"e), ta/en on t!e 6a"i" o$ %ro6a6ility "am%ling, c!o"e t!e "am%le' *!ic! *a"

5!e $ollo*ing met!o)" !a+e 6een #"e) $or t!e re"earc!@-

1, >6"er+ation 2, A#e"tioning 3, nter+ie*ing 4, S%ecial Recor) Searc!ing

>BSER:A5 >N@-

!a+e "t#)ie) t!e $ollo*ing area" o$ in)#"try@Per"onnel .an#al o$ A.R 5 1imite) Recor) o$ R .eeting"L 0ommittee" Stan)ing >r)er" L 0DA R#le" a%%lica6le on 7or/man ( >$$icer"

COLLECTION O$ DATA
n t!i" "t#)y t!e )ata *a" collecte) mainly t!ro#g! %rimary "o#rce", n %rimary "o#rce" *e incl#)e@-

+RI*AR, DATABD
2or collecting $ir"t !an) in$ormation %rimary )ata !a+e 6een #"e) to incl#)e eit!er "#r+ey or o6"er+ation met!o) to collect in$ormation $rom t!e re"%ecti+e re"%on)ent", 2or t!e %#r%o"e o$ t!i" %ro&ect' 4#e"tionnaire met!o) o$ )ata collection !a+e 6een #"e),

SECONDAR, DATABD
5!e "econ)ary )ata !a" 6een in regar) to t!e in$ormation %art o$ t!e %ro&ect *!ic! act#ally incl#)e" t!e in$ormation regar)ing ;o+t, g#i)eline" L

%olicie" on n)#"trial Relation" an) 1a6o#r 7el$are, 5!e )ata *a" collecte) $rom )i$$erent relate) 6oo/"' internet an) maga8ine" etc,

ANAL,SIS !

INTER+RITATION S

Do you Kno. that (ood indu'trial relation increa'e' productiAity in an indu'trial e'tabli'hmentF

O+TIONS ,ES NO TOTAL

G @8G ?G 7HHG

InterpretationBD t i" clear $rom a6o+e $ig#re t!at J2R o$ t!e em%loyee i" a*are t!at goo) in)#"trial relation"!i%" increa"e %ro)#cti+ity *!erea" IR are #na*are

IS THERE ANY WORKERS PARTICIPATION IN MANAGEMENT IN YOUR WORK

OPTIONS YES NO % 85% 15%

InterpretationBD t i" clear $rom a6o+e $ig#re t!at IBR o$ t!e em%loyee "ay ye" an) ot!er "ay no

#3O IS T3E RES+ONSI"LE $OR *AINTAININ1 1OOD IND STRIAL RELATION IN AN IND STR, OPTIONS WORKERS MANEGMENT UNION GOVERNMENTMACHIN % 13% 17% 10% 8%

ARY ALL THE ABOVE 52%

InterpretationBD t i" clear $rom a6o+e $ig#re t!at B2R o$ t!e em%loyee 6elie+e t!at all are re"%on"i6le $or maintaining goo) in)#"trial relation"!i%",

I' there any indu'trial relation committee in your unitF

OPTIONS YES NO % 97% 3%

InterpretationBD t i" clear $rom a6o+e $ig#re t!at JGR o$ t!e em%loyee "ay ye" an) ot!er "ay no

Are mana(ement !union 'eriou' about maintainin( indu'trial relation in your unitF

OPTIONS YES

% 94%

NO

InterpretationBD t i" clear $rom a6o+e $ig#re t!at J4R o$ t!e em%loyee "ay ye" an) ot!er "ay No

Doe' 'tate (oAt admini'tration proAide' help to your indu'trial unit 0or maintainin( (ood indu'trial relation and i0 ye' then .hich departmentF
OPTIONS L!"#$% &'())** L#+!, A&-.** % 40% 21%

L#+!, MLA L#+!, MP

22% 17%

InterpretationBD t i" clear $rom a6o+e $ig#re t!at 40R o$ t!e em%loyee "#%%ort t!e la6or )e%tt'21R $or local a)mn'22$or .1A' 1G $or .P

Are the employee o0 your unit 'ati'0ied .ith .a(eI'alary 'tructureF

OPTIONS YES NO % 2% 98%

InterpretationBD t i" clear $rom a6o+e $ig#re t!at 2R o$ t!e em%loyee "ay ye" an) ot!er "ay No

I' your unit 0ollo.in( the 1oAt2 (uideline' in maintenance' harmoniou' indu'trial relationF
OPTIONS YES NO % 87% 13%

InterpretationBD t i" clear $rom a6o+e $ig#re t!at IGR o$ t!e em%loyee "ay ye" an) ot!er "ay No

Are you a.are about all the health % 'a0ety and .el0are 0acilitie' bein( proAided to youF
OPTIONS YES NO % 97% 3%

InterpretationBD t i" clear $rom a6o+e $ig#re t!at JGR o$ t!e em%loyee "ay ye" an) ot!er "ay No

Are you 'ati'0ied .ith the tran' port 0acility proAide by company F OPTIONS YES NO % 95% 5%

InterpretationBD t i" clear $rom a6o+e $ig#re t!at JBR o$ t!e em%loyee "ay ye" an) ot!er "ay No

ANAL,SIS
E 5!e %#r%o"e o$ t!i" e-c!ange o$ +ie*" i" to "!ar%en an) clarity e-%lanation o$ in)#"trial relation 6e!a+ior, 5!ere i" no intere"t !ere in %olemic"' tactical %oint"' or in )e6ate $or it" o*n "a/e, n +ie* o$ t!e gro*ing an) e-ten"i+e amo#nt o$ re"earc! in in)#"trial relation"'

!o* e+er it may 6e con"tr#cti+e at t!i" "tage $or t!o"e *or/ing in t!i" $iel) D in a +ariety o$ )i"ci%line" D to con"i)er t!e im%lication" o$ t!e"e conten)ing $rame*or/" o$ analy"i",

CONCL SION
E 7el$are o$ t!e *or/er" i" not re"%on"i6ility o$ t!e com%any rat!er it i" a &oint re"%on"i6ility o$ t!e em%loyer"' t!e ;o+t, an) t!e tra)e #nion, B#t t!e management in %artic#lar" i" +ery m#c! re"%on"i6le $or t!i", 5!e %ro6lem" o$ *or/er" are o$ "#c! a great magnit#)e t!at t!e com%any alone cannot tac/le it "#cce""$#lly #nle"" an) #ntil t!e *or/men o$ t!e re"%ecti+e com%anie" !el% t!e com%any, .anagement an) *or/er" 6ot! are re"%on"i6le $or t!e "#cce"" o$ *el$are mea"#re",

3ere in t!i" com%any alt!o#g! t!e e-i"ting %ro+i"ion o$ t!e *el$are mea"#re" are $o#n) "ati"$actory t!o#g! t!e *or/men !a+e !ig! )egree o$ e-%ectation $rom t!e com%any, So it i" t!e re"%on"i6ility o$ t!e com%any L ;o+t, to $#l$ill t!e e-%ectation o$ t!e *or/er", n)#"trial relation" are com%le- an) m#lti )imen"ional t!ey are )ynamic in nat#re a" t!ey #n)ergo c!ange *it! t!e c!ange" in "ocio economic' %olitical an) legal en+ironment, ;oo) in)#"trial relation are e""ential o$ t!e %#r%o"e o$ %ro)#cti+e e$$iciency' !#man *ell 6eing" an) in)#"trial %rogre"", 5!e e-i"tence o$ goo) !#man relation"' organi8e) la6o#r mo+ement' collecti+e 6argaining' $air )ealing 6y .gmt, *it! t!e *or/er" &oint con"#ltation at all le+el" etc, are nece""ary $or t!e e"ta6li"!ment an) maintaine) o$ !armonio#" in)#"trial relation",

Limitations of t!e tudy

:ario#" limitation" o$ t!e "t#)y are@(a) (6) :ario#" Parameter" #"e) in t!e %ro&ect may not 6e 100R reali"tic, 5!e "am%le "i8e ta/en o+er a limite) %erio) may !a+e a margin o$ error,

(c)

5ime con"traint in t!e %ro&ect,

S 11ESTIONS
E 1,En$orcement o$ )i"ci%line,

E 2,5ry to !a+e #nion *it!in *or/er" $ol),

E 3,Di+er"i$ication o$ %ro)#ct i" t!e nee) o$ t!e time,

E 4,5!e 6a"ic %ro6lem *!ic! i" $ace) 6y t!e com%any i" not !a+ing a)e4#ate *or/ing ca%ital,

E B,E+ery ne* tec!nology "!o#l) 6e intro)#ce) in t!e com%any an) along *it! it training %rogram" $or em%loyee",

BIBILO+3APHY
B>>KS n)#"trial relation 3#man re"o#rce" management 7EB S 5E 777,oil*orl),com 777,amrit6an"%ati,com SEAR03EN; NES >N 53E NE5 0!a66ra AU53>R 0!a66ra an) S#ri

ANNUA1 REP>R5 >2 Amrit Bana"%ati 0om%any 1t)N,,

72

Jue'tionnaire'

2, Do yo# /no* t!at goo) in)#"trial relation" increa"e %ro)#cti+ity in an in)#"trial e"ta6li"!mentS =e" T U No T U

3, 7!o are re"%on"i6le $or maintaining goo) n)#"trial Relation in an in)#"tryS 7or/er" T U .anagement T U Union T U ;o+t, .ac!inery T

All t!e a6o+e T U 4, " t!ere any *or/erK" %artici%ation in management in yo#r #nit S =e" T U No T U

B, Are t!ere any n)#"trial Relation 0ommittee e-it" in yo#r #nit S =e" T U No T U

C, Are t!e management ( #nion "erio#" a6o#t maintaining in)#"trial relation" in yo#r #nitS =e" T U No T U

G, Doe" State ;o+t, A)mini"tration %ro+i)e" !el% to yo#r n)#"trial #nit $or maintaining goo) n)#"trial Relation" an) i$ ye" t!en *!ic! )e%artmentS 1a6o#r )e%tt, T U 1ocal .P I, Are t!e em%loyee" o$ yo#r #nit "ati"$ie) *it! *age L "alary "tr#ct#reS =e" T U No T U local A)mn, T U 1ocal .1A T U

J, " yo#r #nit $ollo*ing t!e ;o+t, ;#i)eline" in maintaining !armonio#" in)#"trial relationS =e" T U No T U

10,Are yo# a*are a6o#t all t!e !ealt!' "a$ety an) *el$are $acilitie" 6eing %ro+i)e) to yo#S =e" T U No T U

11,Are yo# "ati"$ie) *it! t!e"e $acilitie"S =e" T U No T U