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Legal Counseling Ramil the Great

Client Interviewing Techniques Simon Pitt, Part 1


Three aspects of your job as a lawyer 1. 2. ". Technical Ability ow to get along with people insi!e the firm ow to get along with people outsi!e of the client

Always fin! a small tal,. Li,e the traffic% how !i! he get in% how*s the !ri)e% etc . Always use client*s name. The sweetest music in someone is to hear his2her name. . !nvironment. 3a,e the client comfortable. ". I#entification of the pro$lem. 4e aware that client*s thin, that we just want his money. 'ome also client will lie to you to bring you in his si!e. #t is often. Let them tell the story% an! i!entify the problem. %. Information gathering +ou must get out of information carefully. 'ometimes% clients will also tell some irrele)ant facts which they thin, rele)ant. Lea! them to more rele)ant facts. #n terms of information gathering% be or!ere! in your approach% chronological is the best. 4e aware of sensiti)ity of the information an! the person. &. The closing. 'umming up. Clients always wanna ,now if they ha)e a strong case% the probability of winning% etc. 5hen the client is gone% sometimes it is goo! to as, for a colleagues to as, for any clarifications an! 6uestions that you might ha)e to mo)e forwar!.

#f you e$cel in any one of those area% you will be a goo! lawyer. #f any two areas% you will be an e$cellent lawyer. #f you e$cel in all% you will be an e$ceptional lawyer. Two things& Common 'ense Amateur psychology

()aluate your client*s problem when they see you. +ou must illicit facts an! information. As a solicitor% you will nee! to ,now what ,in! of people you are tal,ing to. -now your client. 1. 2. ". +ou will nee! to ,now your client. +ou will nee! to retain your client. +ou nee! to practice human interaction.

.eople wante! to tal, with the people they li,e. /ew aspects of client meeting& 1. Preparing for it. #t*s goo! to prepare a structure. .repare a goo! chronology. -now the chronology of your client*s case. Also practice acti)e listening. #t will steer the client to the right !irection. Also search for the client*s business to wai)e in the con)ersation. #t will also gi)e an impression to your client. An inter)iew shoul! ha)e a beginning% mi!!le an! an en!. 'o that you will not get anywhere. Thin, about your appearance. 2. Greeting. 'ome clients are worrie! when they approach you because they are unfamiliar with your profession. /irst 10120 secs are )ital. a)e a firm han!sha,e% smile% eye contact% be rela$e! an! confi!ent. #f you got a business morning% an! the meeting is in afternoon% ta,e a brea, to compose yourself.