Summary Taha Suliman Taha Abdel-Gadir

House # 511, Khartoum-Shijarah-Sq#3 Sudanese, Male, 27 years, married Born 29/1/1986 in Khartoum +249901239346

eng.tahasuliman@hotmail.com

Professional Profile

Currently NMC engineer in MTN

Sudan since Jan-2013.

Experience as ZTE Customer Support Engineer for MTN NMC, BSS, and Maintenance departments for 1 year. Experience as OMC-R Engineer in
ZTE Sudan for 11 months.

Maintenance departments for 1 year. Experience as Field Maintenance

Engineer for 18 months.

Experience in commissioning and

integration as a GSM BSS Engineer for 11 months. Experience as SOA-to-PAC Maintenance Team Leader of a big rollout project for 13 months. Got many appraisal letters during my current and previous jobs from managers and senior managers.

Well versed in IP networks. Strong reporting and presentation skills. Extensive experience in maintenance procedures and reports in vendor and operator environments. Proven experience in a wide range of BSS equipment. Experience on a variety of network management software. Proven managerial experience in maintenance field. Good communication skills, team worker. Hard worker, results oriented.

www.linkedin.com/pub/taha-suliman/19/17a/a62/

Professional Experience
HICO Ltd, Khartoum (Zain Contractor) Dec-2008 to June-2010 Field Maintenance Engineer Achievements: Achieved basic knowledge in maintenance. Learned basic reporting skills. Learned basics of professional correspondence and team working. Responsibilities: Telecom equipment preventive and corrective maintenance. Site reconfiguration, upgrade, and downgrade. Handling W.Os form NMC. Regular Daily, Weekly, and Monthly reports. Dealing with site guards administrative issues and fuel supply. Holding Bi-weekly report meeting with operators area maintenance supervisor.

Taha Suliman Taha+249901239346eng.tahasuliman@hotmail.com

ZTE Corporation, Khartoum July-2010 to May-2011 OMC-R Engineer Achievements: Got a view of the network from NMC side, improved my maintenance knowledge. Studied CDMA BSS and got certified. Worked in a vendor environment, learned more. Have been announced ZTE monthly star in Feb-2012 for outstanding performance. Responsibilities: ZTE CDMA & GSM BSS surveillance and alarm notification to field engineers. First line support for Sudani CDMA BSS maintenance. Applying remote troubleshooting measures. Regular daily alarms reports as well as SLA, total performance, network availability, and BSC KPIs reports. ZTE Corporation, Northern State/Khartoum May-2011 to April-2012 GSM BSS Engineer Achievements: Learned GSM BSS basics, commissioning, and integration and got certified. Successfully supervised ZTE ZXG10 iBSC & ZXSDR commissioning and integration [MTN 2011 Modernization project] in Northern State (2 BSCs and over 70 sites. Performed function acceptance tests and quality acceptance tests on 2 BSCs. Technically supported MTN BSS & NMC departments during modernization [2011 & 2012 modernization and rollout projects] in many states of Sudan (12 BSCs, 8 RNCs, over 350 BTS/NodeBs) and got appraisal letter for my performance from MTN NMC manager. Responsibilities: Was responsible for ZTE ZXG10 iBSC & ZXSDR commissioning and

integration [MTN 2011 Modernization project] in Northern State (2 BSCs and over 70 sites swap from Alcatel to ZTE). Performed function acceptance tests and quality acceptance tests on the BSCs and BTSs in cooperation with MTN responsible engineers from BSS and Quality departments. Technically supported MTN BSS department during modernization [2011 & 2012 modernization and rollout projects]. Performed Batch Configuration of sites from BSS side, Ater interface commissioning, Abis interface commissioning. Performed second line support for GERAN maintenance. Daily, weekly & monthly BSS performance and faults reports.

Taha Suliman Taha+249901239346eng.tahasuliman@hotmail.com

ZTE Corporation, Khartoum Nov-2011 to Dec-2012 SOA-to-PAC Maintenance Team Leader Achievements:

Established ZTE 2011 and 2012 rollout project maintenance department, acquired requested documents and procedures from MTN maintenance department, and reflected them successfully to subcontractors. Defined ZTE SOA-to-PAC maintenance contractors service contract for MTN 2011 and 2012 rollout projects according to MTN SLA. Successfully dealt with all logistic and administrative emerging issues during the beginning of the project, as well as establishing a stable relation with contractors. Established and kept an organized data base of reports, site information, and email history. And successfully handed over my tasks and data when leaving the company. Got appraisal letter from ZTE-Sudan VGM for my performance.

Responsibilities: Established ZTE NMC support team, defined escalation procedures, and

provided training for them on ZTE GERAN equipment monitoring. Followed up daily alarm reports from subcontractors, interfaced spare parts and operation requests to and from ZTE management and MTN maintenance dept. Provided technical support for field engineers, and held weekly maintenance meeting with MTN Maintenance dept. Followed up and revised Bi-Weekly and Monthly preventive, fuel, and alarm reports with subcontractors, prepared monthly invoices according to the reports, and collected money for ZTE from MTN.

Taha Suliman Taha+249901239346eng.tahasuliman@hotmail.com

MTN Sudan, Khartoum Jan-2013 to Dec-14 NMC Engineer Achievements:

Held several sessions for NMC staff on ZTE RAN equipment and made presentations on its operation. Provide daily support on the NMS system for NMC staff and technical support for field engineers. Got appraisal letter from the Core-and-Access-Operations Senior Manager, as well from NMC manager for my performance.

Responsibilities: Monitor all MTN Network nodes. Analyze problems, performs troubleshooting. Perform 1st level of maintenance before escalating problems to the 2nd

lines. Escalate power failures, transmission links problems and faulty devices or hardware detected after troubleshooting/ diagnosing to the field support engineers (Radio, Transmission and others). Send regular reports and notifications on daily basis about the current status of the network and updates if a fault is detected. Responsible for giving permission for any works in the sites or the switch especially for works which have impact on the coverage. Download software for new sites and testing the telecommunication equipments in the site in non normal working hours. Change Management duties: - make sure that all planned interventions on the operational networks are carried out in a controlled timely manner with minimum service downtime. it includes Supporting the other parties, Sending notifications to concerned parties with clear and simple description about the activities, Checking the status after the completion of the operations and Informing whom it may concern when the operations end about the results. Devise and implement preventive maintenance techniques for example the routine external alarms check for the BSCs and switches. Perform Ad-Hoc duties as assigned by management.

Taha Suliman Taha+249901239346eng.tahasuliman@hotmail.com

ZAIN Sudan, Khartoum Jan-2014 to Current Field Maintenance Engineer Responsibilities:

Ensuring that the Zain network adheres to recognized Engineering practices as well as manufacturers and Zain's recommended procedures. Responsible for following-up outsourcing companies' activities (diagnosing and resolving faults and outages and adherence to the regular maintenance schedule). Provide direction, guidance, instruction and assistance to Zain NMC in the day-to-day operation as a second line support of network equipment in BSS. Carry out all site related BSS activities to ensure consistent corporate network infrastructure deployment, to support the needs of the business. Liaise with supplier and vendors on BTS/site commissioning plans to support the agreed network expansion tasks. Work as part of a team to deliver the operational service support level targets. Monitor and measure outsourcing companies' performance, to ensure optimum network stability and availability. Follow-up and record regular and ad-hoc system/equipment and fault rectification maintenance and system/network outage periodic inspections carried out by outsourcing companies. Manage processes, procedures, activities and systems for accurate recording and reporting of support maintenance, outages and downtimes. Liaise closely with internal customers to ensure that planned outages to networks and IT systems minimize the risk of de-stabilization to the business. Ensure benchmark targets for network roll-out, capacity management, scalability, maintenance and support are achieved and exceeded. Manage relationships and agreements with contractors, suppliers and partners. Be aware and capable of executing contingency plans in the event that they are required to mitigate risks/issues as the Zain network expands and the business grows. Ensure quality, accuracy and effectiveness of BSS and Fault detection/rectification reporting and site equipment. Support KPI monitoring, identify issues, analyze and troubleshoot and escalate, as needed, for resolution.

Taha Suliman Taha+249901239346eng.tahasuliman@hotmail.com

Education
Sudan University of Science and Technology, College of Engineering, Khartoum B.Sc. in Electronics Engineering, Telecommunications 2006 [Currently studying M.Sc. in Telecommunications Engineering in the same university since May 2013]

Courses and Training:

CCNA course and exam at IBDAA training centre march 2008. (45 days): The complete CCNA 640-802 syllabus Diploma of Telecommunications; Sudatel Academy (SUDACAD): Feb- May 2010 (60 days): Introduction to Telecom Networks; Multiplexing Techniques; PSTN; Intelligent Network (IN); Optical Fiber Systems theory + practice ( Splicing & testing using OTDR); SDH theory + practice (Siemens TransXpress); DWDM theory; Microwave Communications; Satellite Communications & VSAT stations theory + practice (1.2m terminals & hub station configuration at UMHARAZ national hub station); Data Communications theory+ practice on Cisco Hardware, SONET, SDH, ATM, MPLS, and, Optical Networks, VOIP. CDMA BSSB Level I certified Dec-2011: ZTE aftersales engineers competence certification for CDMA BSS engineering. GSM V3 BSS Level I certified Aug-2012: ZTE aftersales engineers competence certification for GSM V3 BSS engineering. Advanced Microsoft Excel, Galia Computer Education Khartoum, Mar-2013 (5 Days): Advanced Microsoft Excel skills. Advanced Microsoft Power Point, Galia Computer Education Khartoum, Mar-2013 (5 Days): Advanced Microsoft Power Point skills. Problem Solving and Decision Making; ICQ Khartoum April-2013 (5Days): Analytical skills in problem solving, procedural method of decision making. Ericsson WCDMA RNC Evo Configuration and operation; Ericsson AB Sudan, June-2013 (5Days): A course on the configuration and operation of the new generation of Ericsson RNCs (the Evo). Huawei 2G RAN Configuration and operation; Alsalam Rotana Sudan, Sept-2013 (7Days): Huawei BSC6900, Huawei BTS3900, IP RAN Reconstruction, Huawei M2000 Operation.

Taha Suliman Taha+249901239346eng.tahasuliman@hotmail.com

Eng.Babikir Alsammani; GM \HICO Ltd; +249912690890. Eng.Khidir Abdel-Wahab; ZTE SUDAN GM assistant; +249120127314. Eng. Aamir Ali Hassan; MTN Sudan NMC manager; +249922902068. More references available upon request

References