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ASSIGNMENT SUMMARY
1
Assignment Title: Management Fundamentals And
Principles In Practice: Task Description
“As a manager”, undertake an analysis of the case provided.
• The reliance of a manager on other people both inside and outside the
organization
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REFERENCING
It is very important that the sources of material used in your assignments (and
Management Reports/Projects, Dissertations etc) are appropriately referenced. The
system of referencing adopted by UWCN is known as the Harvard system. Please note
below the standard formats that must be adopted in your work.
Reference to a book:
Author [or editor] [surname in capitals], Initials. Date. Title in Italics. Edition [unless 1st
edition]. Place of Publication: Publisher
MAY, J.1994. Reference Wales.2nd edn. Cardiff: University of Wales Press.
Titles of books and journals if hand written should be underlined, otherwise they should
be as stated above and be in italics.
Short quotations [under 4 lines] should be placed in the body of the text and enclosed in
quotation marks. Longer quotations should be preceded by a colon, set off from the text
and indented by at least 2.5 cm, quotation marks should not be used
Please note that inappropriate or absence of referencing in your work may affect your
final score for the work.
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CASE STUDY-MANAGEMENT FUNDAMENTALS AND PRINCIPLES
IN PRACTICE
The project manager of a construction company wanted to make sure that nothing went
wrong on the company’s new project. It has just signed its biggest contract to erect a
30,000-sq ft warehouse for a large import-export firm.
The project manager called together his site foreman and workers. “This is one job
where we can’t afford any mistakes, he said, we were the lowest bidder. Our costs will
be very tight, and there is no room for error in what we do. I want every job to start on
time and to finish on time. I don’t want to see any workers loafing on the job. I want all
equipment fully utilized.”
The manager looked at his foremen and workers, is that clear?, he asked. The foremen
and workers nodded. “Ok, said the manager, I know I can depend upon you all to get
the job done within our contract specifications.”
The job did get started on time and it finished on time. The export-import firm was
pleased with its new warehouse. The workers were proud of what they had
accomplished. The Construction Company Managing Director however was displeased.
When all the costs were finally accounted for, he discovered to his dismay that they
exceeded the contract price by RM200,000. The Construction Company would have to
take a loss on this job.
The Managing Director called the project manager into his office. “How did you let the
costs on the warehouse job get so far out of control?” he said.
“We stand to lose a great amount of money on this contract. Your workers worked
overtime nearly everyday at 1 1/2 times rate of pay. In doing so they burned out the
equipment, as a result our equipment leasing costs were excessive.
What happened?
“I don’t really know, said the project manager. “I told our foreman and workers as
plainly as I could that this job had to be done within a tight cost budget. They should
have known that this meant no overtime, and that they should keep our equipment
leasing cost in line.”
When the Construction Company Managing Director spoke to workers to query them,
they told a different story. Our understanding, they said, “was that there we were to
get the job finished on time and done right. We did everything we could to follow the
specification(s).”
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That’s true, said the Managing Director “You followed all the specifications to the letter,
except the one that had to do with our allowable costs. We are well over our cost
estimate by RM200,00. How did this happen?
We really don’t know, said the foremen and workers. The project manager never really
made that clear to us. He mentioned costs, but we thought that they were Head
Quarters (HQ) problem, not ours. All the emphasis was on getting the job started and
finished on time, and we did that. If costs were that important, the project manager
should have said so.”