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- Argos is a large UK retailer that sells household goods through multiple channels, including over 550 retail stores, online, telephone orders, and digital television.
- It has a highly integrated supply chain to deliver goods to customers through these various channels. UPS plays a key role in consolidating shipments from Argos' 750+ suppliers and delivering them efficiently to distribution centers.
- In 2003, Argos transitioned to using Retek's warehouse management system to further optimize inventory levels across its distribution network and fulfill multi-channel orders from physical stores and online/phone sales.
- Argos is a large UK retailer that sells household goods through multiple channels, including over 550 retail stores, online, telephone orders, and digital television.
- It has a highly integrated supply chain to deliver goods to customers through these various channels. UPS plays a key role in consolidating shipments from Argos' 750+ suppliers and delivering them efficiently to distribution centers.
- In 2003, Argos transitioned to using Retek's warehouse management system to further optimize inventory levels across its distribution network and fulfill multi-channel orders from physical stores and online/phone sales.
- Argos is a large UK retailer that sells household goods through multiple channels, including over 550 retail stores, online, telephone orders, and digital television.
- It has a highly integrated supply chain to deliver goods to customers through these various channels. UPS plays a key role in consolidating shipments from Argos' 750+ suppliers and delivering them efficiently to distribution centers.
- In 2003, Argos transitioned to using Retek's warehouse management system to further optimize inventory levels across its distribution network and fulfill multi-channel orders from physical stores and online/phone sales.
Abstract Argos is a large retailer selling furniture, appliances and other household goods. The company has a highly integrated supply chain and uses a multi channel approach for sales. Argos can sell its goods through traditional sales channels (retail shops), online (over the Internet), and through telephone orders. It continues integrating its multi-location physical points of sale with the new channels. This approach has been successful, resulting in a rapid increase of total sales and turnover.
Case characteristics Sector focus Business focus Geographical focus Multi-channel sales strategy Supply chain integration Retail Large firm United Kingdom, Ireland