Acknowledgement

First of all my sincere gratitude goes to my project guide Miss Harsh deepika ,lect.SRI SAI UNIVERSITY PALAMPUR ,who helped and guided me for this work .Her conversation and encouragement will always be remembered .In many stages of project ,her proudful expertise and professional knowledge provided crucial and key injection to the technical solution .Finally ,I wish to thank my family and friends for their encouragement and support the accomplishment me throughout the research work .Lastly we would like to thanks all respondents for extending their co-operation in valuable inputs.

PREFACE
Education becomes more meaningful when its theoretical aspects are combined with practical experience.This provides an opportunity to the students to improve their understandings of the study. B.B.A is a course which combines both in theoretical and practical aspects in the field of management.The purpose of this research methodology report is to expose the students of management sciences to real business situation. As complementary to my summer traning report I prepared and submitted a summer traning report on Comparison between saving accounts of STANDARD CHATERED BANK.It was an attempt to present on account of practical knowledge and observations gathered during the research period.

CERTIFICATE FROM GUIDE

This is to certify that the content of the project is the original and genuine work of Mr.ARUN KATOCH and a student of SRI SAI UNIVERSITY PALAMPUR.The work embodied in this project is carried out under my supervision and the data presented in the report is original and genuine to the best of my knowledge. The study is based entirely on his own research work and considers it worthy enough of submission of the award of B.B.A degree.

Project Guide Miss Harsh deepika Signature

Date /./2013

DECLARATION
I hereby declare that the project report entitles: Comparison between saving accounts of STANDARD CHATERED BANK submitted in the fulfillment of the requirements of the degree of Bachelor Of Business Administration (BBA) to SRI SAI UNIVERSITY,Palampur (H.P) is my original work and not submitted for the award of any other degree, diploma, fellowship or similar title or prize

------------------------------------(Students name & Signature) -------------------------------------(Registration No.) :----------------------Date:------------------------------

Contents

Overview of the Banking System ........................................................ 8 History of Standard Chartered .......................................................... 17 Standard Chartered Bank in India ..................................................... 18

Saving account .................................................................................. 37 Saving Account in Standard Chartered Bank ..................................... 37 Comparison of various banks Service and Charges with Standard Chartered Bank. ................................................................................ 41 Conclusion ........................................................................................ 53

Overview of the Banking System

Until the 1950s, banking in India was carried on by a large number of banks, many of them quite small. India is still primarily an agricultural country, with an economic and social structure based largely on the village. The integration of banking has been impeded by poor communications, by illiteracy, and by the barriers of language and caste.

Modern banking in India is said to be developed during the British era. In the first half of the 19th century, the British East India Company established three banks the Bank of Bengal in 1809, the Bank of Bombay in 1840 and the Bank of Madras in 1843. But in the course of time these three banks were amalgamated to a new bank called Imperial Bank and later it was taken over by the State Bank of India in 1955. Allahabad Bank was the first fully Indian owned bank. The Reserve Bank of India was established in 1935 followed by other banks like Punjab National Bank, Bank of India, Canara Bank and Indian Bank. In 1969, 14 major banks were nationalized and in 1980, 6 major private sector banks were taken over by the government. Today, commercial banking system in India is divided into following categories.

Central Bank The Reserve Bank of India is the central Bank that is fully owned by the Government. It is governed by a central board (headed by a Governor) appointed by the Central Government. It issues guidelines for the

functioning of all banks operating within the country. Public Sector Banks a. State Bank of India and its associate banks called the State Bank Group b. 19 nationalized banks c. Regional rural banks mainly sponsored by public sector banks Private Sector Banks a. Old generation private banks b. New generation private banks c. Foreign banks operating in India d. Scheduled co-operative banks e. Non-scheduled banks Co-operative Sector The co-operative sector is very much useful for rural people. The cooperative banking sector is divided into the following categories. a. State co-operative Banks b. Central co-operative banks c. Primary Agriculture Credit Societies Development Banks/Financial Institutions

IFCI IDBI ICICI

IIBI NABARD Export-Import Bank of India National Housing Bank Small Industries Development Bank of India North Eastern Development Finance Corporation

Banking in India is so convenient and hassle free that one (individual, groups or whatever the case may be) can easily process transactions as and when required. The most common services offered by banks in India are as follow:

Bank accounts: It is the most common service of the banking sector. An individual can open a bank account which can be either savings, current or term deposits. Loans: You can approach all banks for different kinds of loans. It can be a home loan, car loan, personal loan, loan against shares and educational loans.

Money Transfer: Banks can transfer money from one corner of the globe to the other by issuing demand drafts, money orders or cheques.

Credit and debit cards: Most banks offer credit cards to their customers which can be used to purchase products and services, or borrow money.

Lockers: Most banks have safe deposit lockers which can be used by the customers for storing valuables, like important documents or jewellery Structure of the Organized Banking Sector in India

Banking service for NRIs: Non Resident Indians or NRIs can open accounts in almost all Indian banks. The three types of accounts that NRIs can open are:
o o o

Non-Resident (Ordinary) Account - NRO A/c Non-Resident (External) Rupee Account - NRE A/c Non-Resident (Foreign Currency) Account - FCNR A/c

Reserve Bank of India (RBI) The central bank of the country is the Reserve Bank of India (RBI). Reserve Bank of India was nationalized in the year 1949. The body of the central bank consists of the Governor and four Deputy Governors, one Government official from the Ministry of Finance, ten nominated Directors by the Government to give representation to important elements in the economic life of the country, and four nominated Directors by the Central Government to represent the four local Boards with the headquarters at Mumbai, Kolkata, Chennai and New Delhi. Local Boards consist of five members each Central Government appointed for a term of four years to represent territorial and economic interests and the interests of cooperative and indigenous banks. The need for bank is:

To regulate the issue of banknotes

To maintain reserves with a view to securing monetary stability

To operate the credit and currency system of the country to its advantage. Functions of Reserve Bank of India

The Reserve Bank of India performs all the important functions of a central bank. Bank of Issue The Bank has the sole right to issue bank notes of all denominations. The distribution of rupee notes and coins and small coins all over the country is undertaken by it as agent of the Government. The Reserve Bank has a separate Issue Department which is concerned with the issue of currency notes. The Reserve Bank of India is required to maintain gold and foreign exchange reserves of Ra. 200 crores, of which at least Rs. 115 crores should be in gold. The system as it exists today is known as the minimum reserve system.

Banker to Government

The second important function of the Reserve Bank of India is to act as Government banker, agent and adviser. The Reserve Bank is agent of Central Government and of all State Governments in India excepting that of Jammu and Kashmir on all monetary and banking matters. The Reserve Bank has the obligation to transact Government business, via. to keep the cash balances as deposits free of interest, to receive and to make payments on behalf of the Government and to carry out their exchange remittances and other banking operations. It makes loans and advances to the States and local authorities

Bankers' Bank and Lender of the Last Resort The Reserve Bank of India acts as the bankers' bank. According to the provisions of the Banking Companies Act of 1949, every scheduled bank was required to maintain with the Reserve Bank a cash balance equivalent to 5% of its demand liabilities and 2 per cent of its time liabilities in India. By an amendment of 1962, the distinction between demand and time liabilities was abolished and banks have been asked to keep cash reserves equal to 8.25% per cent of their aggregate deposit liabilities. The minimum cash requirements can be changed by the Reserve Bank of India.

The scheduled banks can borrow from the Reserve Bank of India on the basis of eligible securities or get financial accommodation in times of need or stringency by rediscounting bills of exchange. Since commercial banks can always expect the Reserve Bank of India to come to their help in times of banking crisis the Reserve Bank becomes not only the banker's bank but also the lender of the last resort.

Controller of Credit The Reserve Bank of India is the controller of credit i.e. it has the power to influence the volume of credit created by banks in India. It can do so through changing the Bank rate or through open market operations. It can ask any particular bank or the whole banking system not to lend to particular groups or persons on the basis of certain types of securities.

The Reserve Bank of India is armed with many more powers to control the Indian money market. Each scheduled bank must send a weekly return to the Reserve Bank showing, in detail, its assets and liabilities. This power of the Bank to call for information is also intended to give it effective control of the credit system. The Reserve Bank has also the power to inspect the accounts of any commercial bank.

The Reserve Bank of India, therefore, has the following powers: (a) It holds the cash reserves of all the scheduled banks. (b) It controls the credit operations of banks through quantitative and qualitative inspection and calling for information. controls. (c) It controls the banking system through the system of licensing,

(d) It acts as the lender of the last resort by providing rediscount facilities to scheduled banks.

Supervisory functions In addition to its traditional central banking functions, the Reserve bank has certain non-monetary functions of the nature of supervision of banks and promotion of sound banking in India. RBI has wide powers of supervision and control over commercial and co-operative banks, relating to licensing and establishments, branch expansion, liquidity of their assets, management and methods of working, amalgamation, reconstruction, and liquidation. The RBI is authorised to carry out periodical inspections of the banks and to call for returns and necessary information from them. The supervisory functions of the RBI have helped a great deal in improving the standard of banking in India to develop on sound lines and to improve the methods of their operation

Promotional functions The Bank performs a variety of developmental and promotional functions, which, at one time, were regarded as outside the normal scope of central banking. The Reserve Bank was asked to promote banking habit, extend banking facilities to rural and semi-urban areas, and establish and promote new specialised financing agencies. Accordingly, the Reserve Bank has helped in the setting up of the IFCI and the SFC; it set up the Deposit Insurance Corporation in 1962, the Unit Trust of India in 1964, the Industrial Development Bank of India also in 1964, the Agricultural Refinance Corporation of India in 1963 and the Industrial Reconstruction Corporation of India in 1972. These institutions were set up directly or indirectly by the Reserve Bank to promote saving habit and to mobilise savings, and to provide industrial finance as well as agricultural finance. The RBI has set up the Agricultural Refinance and Development Corporation to provide long-term finance to farmers.

History of Standard Chartered

The Standard Chartered Group was formed in 1969 through a merger of two banks: The Standard Bank of British South Africa founded in 1863, and the Chartered Bank of India, Australia and China, founded in 1853. The Standard Bank was founded in the Cape Province of South Africa in 1862 by John Paterson. Commenced business in Port Elizabeth, South Africa, in January 1863. The Chartered Bank was founded by James Wilson following the grant of a Royal Charter by Queen Victoria in 1853.Chartered opened its first branches in Mumbai (Bombay), Calcutta and Shanghai in 1858, followed by Hong Kong and Singapore in 1859. This friendly merger allowed both banks to capitalise on the expansion of trade caused by the increased movement of goods from Europe to the East and Africa. In 1986 a hostile takeover bid was made for the Group by Lloyds Bank of the United Kingdom. When the bid was defeated, Standard Chartered entered a period of change. Provisions had to be made against third world debt exposure and loans to corporations and entrepreneurs who could not meet their commitments. Standard Chartered began a series of divestments notably in the United States and South Africa, and also entered into a number of asset sales.

Since the early 90s, Standard Chartered has focused on developing its strong franchises in Asia, the Middle East and Africa, using its operations in the United Kingdom and North America to provide customers with a bridge between these markets. Bank also focused on consumer, corporate and institutional banking, as well as the provision of treasury services areas in which the Group has particular strength and expertise. In the new millennium we acquired Grindlays Bank from the ANZ Group and the Chase Consumer Banking operations in Hong Kong in 2000.

Standard Chartered Bank in India Standard Chartered is a London based international bank with significant operations in Asia, Africa, the Middle East and Latin America. The Standard Chartered Group was formed in 1969 through a merger of two banks: The Standard Bank of British South Africa founded in 1863, and the Chartered Bank of India, Australia and China, founded in 1853. Chartered Bank opened its first overseas branch in India, at Kolkata, on 12 April 1858. During that time Kolkata was the most important commercial city and was the hub of jute and indigo trades. With the opening of the Suez Canal in 1869 and the growth of cotton trade, Bombay replaced Kolkata as the main commercial center. Hence Standard Chartered shifted its main operations to Bombay. Today the Bank's branches and sub-branches in India are directed and administered from Bombay with Kolkata remaining an important trading and banking centre.

To cater to diverse financial needs, Standard Chartered offers a wide range of state-of-the-art banking products and services through its network of 90 branches in 31 cities across the country.

Some other fact about SCB

Over 50 nationalities are represented among our top 500 senior executives. SCB is the only international bank with over 90% profits from Asia, Africa, and the Middle-East. SCB is the only international bank with a long unbroken banking history in India and China. SCB is the largest international bank in India in terms of branch network and profits SCB is the only bank in the Falkland Islands. SCB is one of three note issuing banks in Hong Kong.

Principles and Value At Standard Chartered our success is built on teamwork, partnership and the diversity of our people. At the heart of our values lie diversity and inclusion. They are a fundamental part of our culture, and constitute a long-term priority in our aim to become the world's best international bank. Today we employ 73,000 people, representing 115 nationalities, and you'll find 61 nationalities among our 500 most senior leaders.

 We believe this diversity helps to fuel creativity and innovation, supporting the development of exciting new products and services for our customers worldwide. SCB Stand for Strategic intent

The world's best international bank Leading the way in Asia, Africa and the Middle East

Brand promise

Leading by Example to be The Right Partner

Values

Responsive Trustworthy International Creative Courageous

Approach

Participation - Focusing on attractive, growing markets where we can leverage our relationships and expertise Competitive positioning - Combining global capability, deep local knowledge and creativity to outperform our competitors

Management Discipline - Continuously improving the way we work, balancing the pursuit of growth with firm control of costs and risks

Commitment to stakeholders

Customers Passionate about our customers' success, delighting them with the quality of our service

Our People Helping our people to grow, enabling individuals to make a difference and teams to win

Communities Trusted and caring, dedicated to making a difference

Investors A distinctive investment delivering outstanding performance and superior returns.

Regulators Exemplary governance and ethics wherever we are.

Products and Services

Personal Banking:- Through our global network of over 1,700 branches and outlets, we offer personal financial solutions to meet the needs of more than 14 million customers across Asia, Africa and the Middle East.

Personal Banking Plans Accounts Debit Cards Prepaid Cards Credit Cards Loans Investment Services Insurance Online Services Special Offers NRI Accounts

Private Banking:Our Private Bank advisors and investment specialists provide customised solutions to meet the unique needs and aspirations of high net worth clients. Wholesale Banking:Headquartered in Singapore and London, with on-the-ground expertise that spans our global network, our Wholesale Banking division provides corporate and institutional clients with innovative solutions in trade finance, cash management, securities services, foreign exchange and risk management, capital raising, and corporate finance. SME Banking:-

SME Banking division offers a wide range of products and services to help small and medium-sized enterprises manage the demands of a growing business.

Term Loan Express Trade Trade Services & Working Capital Business Installment Loan International Trade Account Loan/Overdraft Against Property

Islamic Banking:Standard Chartered Saadiq's dedicated Islamic Banking team provides comprehensive international banking services and a wide range of Shariah compliant financial products that are based on Islamic values. Online Banking:Standard Chartered Online is an innovative Online Banking service that you can tailor to suit your precise banking needs. It gives you convenient, round-the-clock banking services ranging from day-to-day account transfer transactions to real-time valuable financial information. Now you can manage your finances anytime, anywhere.

Mobile Banking:- Standard Chartered Bank offer mobile banking to access your bank account anytime and from anywhere in the world.

Features of mobile banking:

Balance Information View balances of your linked savings and current accounts Mini Statement Get details on the last 3 transactions carried out on your bank account Cheque Book Request You can now order for a cheque book from your Mobile Phone! Bank Statement Request Bank Statement requests can be placed through your Mobile phone

Establishment of Standard Chartered Bank around the world Country Year Established United Kingdom 1853 Australia Mexico, Oman Peru Jersey Brazil Venezuela Falkland Islands, Macau Taiwan Cameroon Nepal Vietnam Cambodia, South Africa Iran Colombia 1964 1968 1973 1978 1979 1980 1983 1985 1986 1987 1990 1992 1993 1995 Country Year Established

China, India, Sri Lanka 1858 Hong Kong, Singapore 1859 Indonesia, Pakistan Philippines Malaysia Japan Zimbabwe The Gambia, Sierra Leone, Thailand Ghana Botswana USA Bangladesh Zambia Kenya Uganda Tanzania Bahrain Jordan 1863 1872 1875 1880 1892 1894 1896 1897 1902 1905 1906 1911 1912 1917 1920 1925

Laos, Argentina 1996 Nigeria Lebanon Cote dIvoire Mauritius 1999 2000 2001 2002

Korea Qatar

1929 1950

Turkey Afghanistan

2003 2004

Standard Chartered leading the way Standard Chartered PLC is listed on both the London Stock Exchange and the Hong Kong Stock Exchange and is consistently ranked in the top 25 among FTSE-100 companies by market capitalization. Standard Chartered has a history of over 150 years in banking and operates in many of the world's fastest-growing markets with an extensive global network of over 1,400 branches (including subsidiaries, associates and joint ventures) in over 50 countries in the Asia Pacific Region, South Asia, the Middle East, Africa, the United Kingdom and the Americas. As one of the world's most international banks, Standard Chartered employs almost 60,000 people, representing over 100 nationalities, worldwide. This diversity lies at the heart of the Bank's values and supports the Bank's growth as the world increasingly becomes one market. With strong organic growth supported by strategic alliances and acquisitions and driven by its strengths in the balance and diversity of its business, products, geography and people, Standard Chartered is well positioned in the emerging trade corridors of Asia, Africa and the Middle East. Standard Chartered derives over 90 per cent of profits from Asia, Africa and the Middle East. Serving both Consumer and Wholesale Banking customers worldwide, the Bank combines deep local knowledge with global capability to offer a wide range of innovative products and services as well as award-winning solutions. Trusted across its network for its standard of governance and corporate responsibility, Standard Chartered takes a long term view of the

consequences of its actions to ensure that the Bank builds a sustainable business through social inclusion, environmental protection and good governance. Standard Chartered is also committed to all its stakeholders by living its values in its approach towards managing its people, exceeding expectations of its customers, making a difference in communities and working with regulators. Great Place to Work Standard Chartered employs almost 60,000 people in 56 countries and territories, representing over 100 nationalities. Demographic changes, competition in our markets and our own rapid growth provide a bigger challenge than ever to attract, develop and engage our employees to continue to deliver strong results. As we grow, we believe our diverse and inclusive approach provides engaging opportunities for our employees to develop, both as individuals and as part of a team. We are committed to creating a healthy, safe and fulfilling work environment in which people can grow, individuals can make a difference and teams can win. Our approach to managing people is underpinned by four principles: A focus on managing talent to identify, reward and retain talented employees Building a strengths-based approach by providing the skills to develop individuals and teams by focusing on people's personal strengths

 A commitment to drive employee engagement through the development of exceptional managers with the skills to identify and build talent Creating a diverse and inclusive workplace that encourages our employees to achieve their potential and support our growth Priorities at Standard Chartered At Standard Chartered, we believe that our future success depends on our ability to deliver a sustainable business. Our 'building a sustainable business' strategy will help us take a long-term view of the implications of everything we do. This means taking responsible decisions that benefit our business, the economy, society and the environment and build the trust of all our stakeholders. Our 'building a sustainable business' strategy explicitly recognizes seven areas where we and our stakeholders believe we are most likely to make the greatest contribution to sustainability. They are: Sustainable lending making sure when we lend money we are aware of the environmental, social and governance risks attached to such decisions and that we take steps to address them Tackling financial crime making sure that we have the right systems in place to detect such things as fraud and money laundering and exceed, rather than simply meet, increasingly stringent legal requirements in this field Access to financial services making sure we develop new ways for those deprived of banking services to get proper access to finance so

that they can improve their standard of living and economic independence Responsible selling & marketing making sure we treat customers fairly and set the highest standards in service and transparency Protecting the environment making sure we not only minimize our own direct impact on the environment but support others, such as customers, to do the same. We also want to support the development and commercialization of technologies and schemes that tackle environmental threats like climate change Great place to work making sure that with our people, who represent over 100 nationalities from over 50 countries, feel valued, included and engaged. We're determined to attract, develop and retain the best people and to leverage the strength the diversity of our people brings, which is an incomparable advantage Community investment making sure we involve our employees and utilize our core expertise, networks and resources to help communities develop and economies to grow

Governance The governance structure we have set up for Sustainability provides strategic direction for the Bank and ensures we continue to make progress with our approach to sustainable development. The Corporate Responsibility and Community Committee sit at the top of this structure alongside the Remuneration, Audit and Risk, and Nomination Committees of our Board. It is supported by a Group Sustainability team, steering groups for specific programmes and our branches and offices in each country we operate in. The Committee is chaired by Mervyn Davies, the Group Chairman, and meets quarterly. It drives the Sustainability agenda at Standard Chartered and is responsible for responding to issues coming out of new Sustainability legislation, regulation, stakeholder guidance and reporting and for making sure our activities are aligned with our overall business strategy. It also ensures we publish a Sustainability report, supported by accurate data, each year, in line with best practice. A dedicated Sustainability team, based in the London office, supports the Committee, the Business and other Group functions. The role of the team is to talk with stakeholders, monitor good practice and flag up potential trends and emerging issues. It co-ordinates the collection of data and is responsible for our annual Sustainability Review and web site, participating in thought leadership events and raising our Sustainability profile outside the Bank.

Nine Steering Groups or Committees put the Bank's strategy into action, coordinate Group-wide initiatives and provide policy recommendations to the Board, its various committees or the Corporate Responsibility and Community Committee. They are: Strategic Sourcing and Vendor Management Committee Diversity Council Environmental Steering Group Health and Safety Steering Group Group Risk Committee Reputation Risk Committees Seeing is Believing Committee Living with HIV Advisory Committee Community Partnership Boards Because our business is spread across the globe in very different market places, each Country Head is responsible for identifying and responding to local Sustainability issues. It is the responsibility of each business unit to adhere to policies that have been set on a global basis. Where local standards exceed group set policies, the higher standard is adopted. Engagement Helping stakeholders understand the way we operate and the challenges we face is fundamental to making progress with our 'building a sustainable business' strategy.

Engagement is a word used by many organizations, but it means something very specific to Standard Chartered. It is the way we go about communicating with three distinct but interconnected audiences: Our own employees we want them to really understand what "Building a sustainable business" means People and organizations that use or influence our products and services we want to work closely with them to develop and promote sustainable services People and organizations that have the power to make a wider difference we want to use our geographic reach to promote the need for sustainable development We have been working on our stakeholder engagement programme for some years. Work in this area has recently increased as continue to build a clearer picture of our global stakeholder audience including government departments and agencies, socially responsible investors, academic institutions, business associations and non-governmental organisations. In 2006 we invited 60 of our key stakeholders to help us develop our 'building a sustainable business' strategy. Their contributions many of which are included in our 2006 Sustainability Review helped us decide what our sustainable development priorities should be. Building a truly relevant stakeholder network is challenging, however, it is extremely important that we continue to build our network in the years ahead.

One-Stop Range of Products and Services We have a full range of foreign exchange and risk management solutions to meet the needs of clients across the world.

Standard Chartered Alternate Investment Group Standard Chartered Bank's Alternate Investment Group focuses on distressed and high-yield opportunities by investing in senior debt, mezzanine or equity instruments. In addition, it provide asset management services to investment banks, financial institutions and value investors as well as advisory services to companies in financial distress or requiring assistance Our Business with their capital structure.

Investments . Our investment program is aimed at both the primary and secondary markets. We provide liquidity to the distressed and high yield market through the following:

Acquisition of distressed asset portfolios Investments in loans and bonds Offering priority loans (DIP), subordinated or mezzanine debt Offering structured investments Investments in equity Investments in hybrid structures

Asset Management. We offer a range of services under asset management including origination of investment opportunities, due diligence, loan servicing (monitoring and recovery) for single assets and portfolio investments. The Bank has a successful track record of managing and resolving non-performing loans.

Corporate Advisory. We offer corporate advisory services to companies requiring capital structuring and to companies in financial distress. Our range of services includes:

Assessment of strategic issues, ranging from corporate and capital structures to potential mergers and sale of businesses Development and implementation of creative and comprehensive solutions to address clients' various complex issues such as capital restructuring exercise Assistance in implementing the appropriate debt and equity financing structure

Our Strengths

Professional Team. We have a large experienced team of skilled individuals who have developed a reputation for competency in valuation, due diligence, acquisition and asset management in the distressed and high yield market. Our local market knowledge and workout skills offer value to our clients. Network. We leverage Standard Chartered Bank's network in our core markets to provide us on-the-ground knowledge and early access to situations. The Bank's client franchise offers investment opportunities while Alternate Investment Group's strong relationships with investment banks, financial institutions, brokers and value investors provides a

valuable source of investors. We utilise superior information to maximise value for our clients.

Asset Management. We offer a range of services under asset management including origination of investment opportunities, due diligence, loan servicing (monitoring and recovery) for single assets and portfolio investments. The Bank has a successful track record of managing and resolving non-performing loans.

Corporate Advisory. We offer corporate advisory services to companies requiring capital structuring and to companies in financial distress. Our range of services includes:

Assessment of strategic issues, ranging from corporate and capital structures to potential mergers and sale of businesses Development and implementation of creative and comprehensive solutions to address clients' various complex issues such as capital restructuring exercise Assistance in implementing the appropriate debt and equity financing structure

Saving account A savings account typically refers to an account in which one places money to earn a small amount of interest. The savings account funds are usually easily accessible, though some banks do charge for withdrawing money early. In most cases, people can withdraw money from a savings account at any time, at least at any time the bank is open, or one has access to the banks ATM. Saving Account in Standard Chartered Bank 5.1 aXcess plus account:The Standard Chartered aXcess Plus Account comes with a globally valid debit - cum - ATM card which allows customers to aXcess all Standard Chartered Bank ATMs and provides instant cash at all Visa Network ATMs in India and abroad. This account provides unparalleled access to your money through a variety of channels. Highlights:Category Minimum AQB Interest Rate Card offered Replacement of Pin Lost card re-issuance Regular Rs. 60,000 if balance in linked saving a/c is atleastRs 10,000 3.5% ATM cum Debit Card ATM Cards Rs 50 Rs 100

Some features:

FREE Unlimited Visa ATM transactions* (Cash withdrawal and balance enquiry) FREE Standard Chartered Bank branch access across the county FREE Doorstep Banking FREE Demand Drafts/Pay Orders (drawn at SCB locations) FREE Payable at Par Chequebook International Debit Card Extended Banking Hours Phone banking, Net banking, Multi-city banking, 365 days branches Unique free insurance benefits- lost card, purchase protection.

* Available on maintenance of average quarterly balance of Rs 15,000/5.2 Super Value Saving Account:The unique Super Value savings account from Standard Chartered is proof that the best things in life come free. With an average quarterly balance of just Rs. 50,000, you get a host of services from Standard Chartered absolutely free. Some features:

Free globally valid Debit-cum-ATM card. Free Access to 6500 ATMs in India. Free Doorstep Banking. Free Payable at Par cheque book/ account statements / DDs Free Bill Pay. Free Inter Bank Funds Transfer. Free Foreign Inward Remittance Certificates.

Other benefits of the SuperValue account: Full suite of complimentary banking services including credit cards, loan products and capital market services. Globally valid debit card: Make purchases at over 12 million merchant outlets and withdraw cash at over 810,000 ATMs worldwide using funds from your account Enjoy extended Banking hours at all our branches, and Speed Cheque Clearing and Metro Clearing facilities. Multicity Banking: Access your account even when you are out of town 24-hour branches, 365 day branches available at select locations Phone banking Internet banking Free Investment Advisory Services to assist you in investing in a range of mutual funds

5.3 Parivaar Account:This family account allows you to maintain your individual identity while allowing you to tap your family's financial strength. Parivaar is a unique Wealth Management Solution from Standard Chartered Bank that offers your family flexibility, convenience and essential tools for wealth accumulation and preservation. Some features:

Your family can maintain individual savings accounts with the benefit of clubbing balances in grouped accounts. Anytime, anywhere access to accounts through ATMs, Phone Banking and Online Banking.

Globally valid ATM-cum-debit card can be used at 3,26,000 merchant outlets in India and 14 million outlets worldwide.

5.4 2-in-1 Account:The 2-in-1 account gives you the facility of linking your fixed deposits with a savings or current account. In case of any shortfall in the savings or current account, funds will be automatically swept in from the linked fixed deposits, thus giving you a combination of both liquidity and higher returns. And thats not all either. In case you need to withdraw amounts in excess of what is available in your savings or current account, we will break your deposit for the exact amount you require. The rest of the deposit continues earning the original high interest. Some features:

Earn fixed deposit interest rates Enjoy the flexibility of a Savings or a Current Account Get a free personalized cheque book and Debit/ATM card Withdraw money whenever you need it Deposit more money in your account to earn a higher rate of interest by placing subsequent deposits

Comparison of various banks Service and Charges with Standard Chartered Bank.

Standard S.no Features 1 2 3 4 5 Avg.Quaterly Bal. Rate of Interest Internet Banking Doorstep Banking Phone Banking Chartered 25,000 3.50% Free Free Free Yes Bank 25,000 3.50% Free Free Free 5 DDs in Yes Bank Location & 2 7 9 10 12 13 14 DDs n payorders Quarterly Statement Monthly Statement Pass Book Duplicate Pass book At Par Cheque Free Free Free Free Free Free Free 100 25 Txns PM Free 1 Lac PM 2 Lac PM Free Free Free Free Free Free DDs in --Barclays 1,000 3.50% 25(Per month) Free 100 50 Free DD up to 1 Lac Rs Per day in Bank Location Free HDFC 20,000 3.50%

Corresponding bank Location

Gold International Platinum 15 Debit card Debit Car 1 17 Cash Back % Cash ----50,000 ATM 50,000 25 500 100 of 200 100 100 100 50 100 Shopping 500 100 International Silver Debit Card 1% Cash back on Shopping Txns 1 Lac Shopping 100 50 Lac & ATM & ! Back on all Txns 2 Lacs ATM & 2 lakh Debit 21 22 23 Limit Account closure Stop Payment (a) Single cheque (b) range cheques Card Txns Shopping Debit Card

1. Saving Account Potential Survey A survey was being conducted as a part of project in Delhi NCR region to analyze the market potential of saving account specially SBCs saving account in comparison to other banks. The total sample size of the survey is 60.

16.1 Objective:

To know the customers interests in saving account To know the present scenario of saving account To know whats the service facility customer want. To know the how much customers want to more facilities in using bank account To understand, are they wanted to open a saving account in another bank, if yes then what is the reason behind it.

16.2 Research Methodology The research methodology consisted of two phases. Phase one consisted of data collection. It included primary data collection as well as secondary data collection. Primary data collection consisted of the survey process. People of different age group as well as income category were asked to fill a common questionnaire. Secondary data collection consisted of data collection from internet and books. The second phase consisted of analyzing the primary data. The analysis consisted of graphs and inferring results or trends from those graphs. Some general conclusions could be drawn from the primary data.

Survey Analysis

1. Male Vs Female

Percentage No. of People

2. No. of people participated in survey on the basis of different age group.

No. of People 3, 5% Different Age Group

No. of People, 40-50, 14, 23% No. of People, 20-30, 26, 44% No. of People, 30-40, 17, 28%

No. of People, 50-60,

In this survey total 60 persons participated. Out of 60, 54 are male and 6 are female. If we take the people age group wise then 20-30(44%), 30-

40(28%), 40-50(23%) and 50-60(5%). This shows that younger generation more attract towards privatisation means private sector.

3. No. of people participated in survey from different occupation.

Percentage No. of People

4. No. of people from different income group.

According to Income Group 2.5 No. of People Above 5.5, 8, 13% - 3.5, 12,
20%

No. of People,

No. of People,

No. of People, 4.5 5.5, 22, 37%

No. of People, 3.5 4.5, 18, 30%

Here we easily see that the 55% people are businessman and 40% are from private jobs. And in income group 37% people are from income group 4.5 5.5 lakh and the 30% are 3.5-4.5 lakh. So conclusion that here the majority of businessman and private job person are interested in saving account.

5. Bank which people have saving account

No. of People
No. of People, Standard Chartered, 13

No. of People, Barclays, 1

No. of People, Yes Bank, 2

No. of People, Other, 13

No. of People, HDFC, 31

Here we find that the market potential of HDFC Bank is high because out of 60 people 31(51%) peoples have HDFC Saving Account. HDFC & Other are equivalent. Where Standard chartered Bank has only 7.8% people. 6. Age Group Vs Features

Age Group 20-30 Vs Liking features

27% 42% ATM Network 8% 23% Service 24/7 Internet Banking Others

Age Group 30-40 vs Liking Feature

ATM Network Service 24/7 Internet Banking Others

24% 12% 23%

41%

Age Group 40-50 Vs Liking features

Others 29%

ATM Network 43%

24/7 Internet Banking 0%

Service 28%

Age Group 50-60 Vs Liking features

ATM Network Service 24/7 Internet Banking Others

As far as the using features are concerned the people are more aggressive towards the ATM Network then after they said about the Service and after the service they looking for other. Other included new era service like

Doorstep Banking, Mobile Banking, and Online Banking. In survey I found that a person usage ATM thrice and more times in a week. Its shows that how people devoted about ATM Network and also for other Services like Mobile banking, Doorstep Banking, Online Banking and etc.

7. Features which people like in using bank

Percentage No. of People

The overall analysis said that feature which people like in using bank is ATM Network and after that other services like Door Banking, Internet Banking, Online Banking, Mobile Banking and etc. Every person wants to each thing at his Door because nobody wants to expense time.

8.

People preferred bank (If switches)

Here overall percentage of preferring bank (if people want to open a new saving account) is HDFC, 39% and Standard Chartered is 25%. It show the how people go for using new feature and better Service. In this also people want to go for a brand name which Standard chartered bank has.

9. Age Group Vs Preferred Bank (If Switches)

Age Group (20-30) Vs Preferred Bank

Standard Chartered 39%

Age Group (30-40) Vs Preferred Bank

Barclays HDFC Standard Chartered Yes Bank Others

Barclays 8% Yes Bank 15%

Others 19%

HDFC 19%

31% 23% 8%

15% 23%

Age Group (40-50) Vs Preferred Bank

Others 25% Standard Chartered 14%

Age Group (50-60) Vs Preferred Bank

Others 18% Barclays 0% Standar d Chartere d 27%

Barclays 7% Yes Bank 18%

HDFC 36%

Yes Bnak 18%

HDFC 37%

Here I find that the age group of 20-30 preferred Brand Name like Standard Chartered Bank which is 39%. Except the age group 40-50 all are prefer SCB. The Second position occupied by HDFC Bank. The reason of why people prefer Standard Chartered Bank and HDFC bank more. I am discussing in next chart. 10. Banks Vs Reason for Preferring

10 9 8 7 6 5 4 3 2 1 0 SCB HDFC Yes Bank Barclays Others ATM Network Service 24/7 Internet Banking Others

In this competitive world people do not want waste his time. So he/she is more conscious about time and money saving. I found that in the above chart people pay more attention on banking core services in the other hand they also want everything at his/her home. They also want to utilise new banking services like mobile alert, fund transfer through mobile, online banking, and doorstep banking etc.

Conclusion We all are well know that how much time is precious for everyone. Everyone do not want waste his/her time single minute. In this competitive era world are globalised. Due to globalisation every person want to be fastest. Standard Chartered Bank also want to be no. 1 through the offer more and more services. I found that the potential of saving account is more than current account. As we know that a saving account can be sole name or joint name. So, most probably people have a saving account. People like saving account because its service are beneficiary and due to competition more services offered by the banks. I found that in my survey people more eager about banking service whatever bank charges for services. As i already said that people have not much time. Show they utilise latest service which provided by the banks. In mean while people also go for the brand name because thay want to show their standard. Last but not least I found that age group 20-30 & 30-40years people more conscious about ATM Network, Banking Services and Brand name.