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Testing the AutoSupport Configuration Testing AutoSupport helps ensure that it is properly configured. For Cluster-Mode: Data ONTAP 8.1: ::>system mode autosupport invoke -node node0 type test -message "Test ASUP" Data ONTAP 8.0: ::>system node autosupport invoke -node node0 message "Test ASUP" For 7-Mode:
>options autosupport.doit Test ASUP
If the AutoSupport message is sent to NetApp, an email will be sent back to the system owner of record to verify that the message was received. If you dont receive the confirmation email from NetApp, perform the troubleshooting task for Blocked Network Ports in the NetApp AutoSupport Family Playbook relative to the transport protocol (HTTP, HTTPS, and SMTP) in use to resolve the problem. Refer to the Data ONTAP System Administration Guide for the version installed.
RESOURCES http://support.netapp.com Additional materials, FAQs and presentations are available at: https://fieldportal.netapp.com/viewcontent.asp?html=580 and http://now.netapp.com/NOW/asuphome/ SUBMIT A CASE NetApp Support > Technical Assistance > Open A Case CALL A TECHNICAL SUPPORT CENTER Americas EMEA Asia Pacific 1.888.4.NETAPP 00.800.44.NETAPP +800.800.80.800