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THE UNITED STATES CONFERENCE OF MAYORS COUNCIL ON METRO ECONOMIES & THE NEW AMERICAN CITY
Welcome
Partnerships is the annual publication highlighting the local nancial education efforts of cities that are nalists for the DollarWise Innovation Grants.
As nalists, these cities have among the best nancial literacy programs in the nation. DollarWise invites mayors, their staff, and other interested parties to review the proles of these cities efforts to garner ideas and inspiration for their own nancial education campaigns. What is DollarWise? DollarWise: Mayors for Financial Literacy is the official nancial education and literacy effort of The United States Conference of Mayors and its Council on Metro Economies & The New American City. Since its inception in 2004, mayors and cities across America have made a commitment to increasing their residents nancial literacy by participating in all that DollarWise has to offer. DollarWise supports the goals and objectives of the National Strategy for Financial Education 2011, released by the federal Financial Literacy and Education Commission in December 2010. The Campaign invites mayors and city staff to examine their communities nancial education needs; create an action plan; and forge partnerships with nancial institutions, faith-based groups, non-prots, local businesses, and others in the community to address this important issue. DollarWise offers support through its two grants programs, technical assistance, and partnerships with national organizations. The United States Conference of Mayors asks every city to make a commitment to nancial education and participate in DollarWise. Together, we are building a strong foundation for the future of our communities and those who call them home. What are Innovation Grants? Underwritten by the Bank of America Charitable Foundation, the founding sponsor of DollarWise, the Innovation Grants comprise an annual program that recognizes the most creative and innovative local nancial education efforts underway in America today. Three Innovation Grants of $15,000 each are awarded each year and can be used by the recipient cities to expand and enhance a variety of programs. Applications are accepted each fall, and the awards are presented at The U.S. Conference of Mayors winter meeting in Washington, D.C.
CO N T E N TS
2013 DollarWise Innovation Grant recipients
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Boise, Idaho Charleston, South Carolina Chula Vista, California New Orleans, Louisiana Paterson, New Jersey Pinellas Park, Florida
THE UNITED STATES CONFERENCE OF MAYORS 1620 Eye Street NW Washington, D.C. 20006 202.293.7330 202.293.2353 fax usmayors.org Michael A. Nutter Mayor of Philadelphia President Scott Smith Mayor of Mesa Vice President Kevin Johnson Mayor of Sacramento Second Vice President
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ach year The City of Baltimores YouthWorks program places approximately 5,000 young people ages 14-21 in six-week summer work experiences at more than 400 worksites across Baltimore. The program operates through the Mayors Office of Employment Development (OED) with the assistance of employers and workforce partners, and financial support from multiple contributors. Participants work in a variety of industries, and gain basic workforce readiness and career-specific skills. Approximately half of YouthWorks participants are 14-15 years old and employed for the first time, which underscores the need to incorporate basic financial education into the program. Financial literacy training YouthWorks was able to offer financial literacy sessions to participants for the first time in 2011. A coordinator was hired at that time to ensure that all YouthWorks participants receive financial literacy training. To reinforce the in-person curriculum, all YouthWorks participants received money management-related attachments with each of their paychecks. Pre- and post-program tests were given to all Youth employees, participating in the participants to measure knowledge gained. In Baltimore YouthWorks Program. 2012, the average pre-test score was 55%. At the conclusion of approximately 90-180 minutes of financial education, post-test scores increased to an average of 89%. Partnerships YouthWorks partners with hundreds of businesses, nonprofits, community organizations and government agencies that serve as YouthWorks worksites, and provide job opportunities to thousands of Baltimore youth each summer. These groups also play a critical role in the financial education component of YouthWorks by allowing their workers to participate in financial education workshops during their workday. Baltimore City also received a $4,000 grant from the USCM DollarWise Summer Youth Campaign to fund the launch of its financial literacy program in 2011.
Baltimore
MARYLAND
Houses along Guilford Avenue, Charles Village, Baltimore, by Jack Lyons via Flickr, CC BY-NC-ND 2.0
DollarWise staff present a 2013 Innovation Grant to Mayor Stephanie Rawlings-Blake, Office of Economic Development Director Karen Sitnick, and Hire One Youth Chairman Don Fry.
The grant funds were used to provide all YouthWorks worksite supervisors with training so that they could infuse a financial literacy curriculum into each participants summer work experience. An innovative approach Utilizing the YouthWorks program to deliver financial education to both in-school and out-of-school youth in Baltimore is a natural, yet innovative, approach to increasing financial literacy among Baltimore residents. YouthWorks encourages its participants to share the financial knowledge that they gain through the program with their friends, family members and others close to them in the hopes of creating a ripple effect within the community. YouthWorks has also implemented an online registration process and will use its registration website, youthworks. oedworks.com, as an additional financial education resource by providing links to Hands On Banking materials for easy access not only by YouthWorks participants, but by their family members as well. In 2013, financial literacy education will again be incorporated into the YouthWorks program with the goal of reaching 100% of the programs 5,000 participants. A coordinator will again be hired for the summer to oversee the financial education component of the program and ensure that all Youth-
ince 2008, Philadelphia has been a national leader in foreclosure prevention, saving over 5,000 homes through its Residential Mortgage Foreclosure Diversion program. However, a recent evaluation found that 85% of participants receiving loan modifications continue
to struggle financially nearly two years later. In order to prepare homeowners recovering from the crisis of foreclosure for long-term financial success, Philadelphia established a comprehensive financial education effort called Tools for Financial Growth (TFFG). TFFG is a free service that helps homeowners develop better financial planning habits. It is designed to promote financial stability and reduce future foreclosure filings for Philadelphia residents. A hands-on approach TFFG offers classes including: Setting Priorities/Budgeting, which focuses on determining needs versus wants, and on tracking spending habits; Introduction to Quicken, which teaches clients how to utilize technology in financial management; and Understanding & Recovering Your Credit, which explains how credit scores are calculated, how foreclosure impacts that score, and how to recover a good credit score over time. Homeowners who complete this three-part program receive a certificate of completion that is also submitted to their mortgage lender. Since its inception in 2012, 300 residents have successfully completed the program. Interest in TFFG continues to grow with nearly 100 residents registering each month. In 2013 the City will seek to evaluate the effectiveness of the program based on measured outcomes, including a comparison of re-default rates between program participants and non-participants, as well as by considering the number of people reached. This self-evaluation strategy will allow the City to closely monitor the precise added value of the TFFG initiative for struggling homeowners. Forging community partnerships The Citys Residential Mortgage Foreclosure Diversion Program is a mediationbased foreclosure prevention program that facilitates the positive resolution of foreclosure complaints. It requires the cooperation and participation of several branches of government across various jurisdictions and is overseen by a steering committee made up of court officials, lenders attorneys, City Departments, housing counseling agencies, and pro-bono legal services.
Philadelphia
P E N N S Y LV A N I A
TFFG builds on this collaborative framework by offering clients of the Diversion Program additional support to help them understand the underlying principles of sound financial management. Program activities are administrated by a non-profit called the Homeownership Counseling Association of Delaware Valley, which recruits instructors, develops the curriculum and delivers orientation sessions and workshops. The actual three-class workshop series is conducted in the communities where people live,
While TFFG has access to a captive audience, positive messaging draws in homeowners who might otherwise not participate. Orientation is centered on a financially themed card game, Money Habitudes a twist on solitaire that enables homeowners to discover underlying values toward money/spending and how they affect financial behavior. Many in the Diversion Program are asked to put money aside for delinquent payments as part of the modification agreement. Succeeding in meeting the terms of loan modification is the initial success, which the home-
perating through the San Francisco Office of Financial Empowerment (SF OFE), The Smart Money Network (SMN) is San Franciscos first effort to consolidate and promote financial education opportunities using a streamlined approach. SMN represents
financial education practitioners, philanthropic funders and public sector agencies dedicated to providing high-quality, accessible financial education services. Strategic partnerships The SF OFE has partnered with over 60 community-based organizations to teach financial education workshops and connect low-moderate income individuals and families to the financial mainstream. In addition, it has engaged key city agencies including the Mayors Office of Housing, the District Attorneys Office and the Human Services Agency to further integrate with core city services and objectives. The DollarWise Grant will support SF OFE in expanding its work and partnerships with key demographics. The SF OFE represents over 15 financial education practitioners, philanthropic funders and local public sector agencies dedicated to providing high-quality, and accessible financial education services. Over the past few years the SMN and partners have worked together to host the largest Financial Planning Day in the nation three years in a row. It has also worked to develop neighborhood Smart Money Clinics, teach financial education workshops, and develop the vision of financial education in San Francisco. As a collaborative SF OFE has built the SF Smart Money Network website, a one-stop shop for all SF residents financial education and counseling needs (www.sfsmartmoneynetwork.org). The Smart Money Network is one of the most robust and successful examples of a financial education network in the United States. Program successes Through the citys leadership, the SMN network has: Provided free, in person, financial counseling sessions with certified financial experts to more than 1,900 Bay Area residents through San Francisco Financial Planning Day, Financial Advice Line and Neighborhood Financial Clinics; Conducted over 150 financial education workshops with partner organizations
San Francisco
CALIFORNIA
Painted ladies, Steiner Street at Alamo Square, San Francisco, by Pedro Javier Jimnez via Flickr, CC BY-NC-ND 2.0
Mayor Ed Lee
Contact: Marco Chevarin 415.554.7444 marco.chavarin@sfgov.org Financial Empowerment and SF OFE stakeholder list serve. The following breaks down the different aspects of the toolkit: Summary of Program Goals and Key Partnerships Survivors of Domestic Violence People with Disabilities Elders Affordable Housing Residents Partnership Models Sample Budgets Roles and Responsibilities Timeline Financial Education and Counseling Materials Financial Education Workshop Materials Sample Curriculums Sample Pre Class Evaluations Sample Post Class Mayoral support The mayors office and several major city agencies are currently engaged in San Franciscos financial education work, and eager to expand partnerships. Mayor Lee personally appears at SF OFE events, issues press releases and proclamations supporting the work and directs key personnel to support SF OFE and financial education efforts. Evaluation Tools Counseling Guides and Outcome Tracking Model Outcomes for Four Target Groups Change in knowledge of Financial Content Behavior Change Uptake of Financial Products Income, Credit, Debt Changes Best Practices and Challenges for all Four Target Groups Findings in implementing Financial Education Workshops Finding in implementing Financial Counseling
tional webinars resulting from the development of tailored financial education approaches of its target groups. in two years reaching over 2,300 San Francisco residents; Provided professional development training to over 300 financial education practitioners, financial institution representatives and stakeholders through the SMN Professional Development Workshops Series; and Launched the SMN Financial Education and Resources Directory, an online tool that pre-qualifies clients for appropriate financial education resources, products and services. Target demographics SF OFE targets four key demographics for its financial education program domestic violence survivors, residents of affordable housing, adults with disabilities, and older adults. When evaluating the effectiveness of its program SF OFE focuses on the following measures: the number of clients attending each financial clinic, the number of planners and counselors participating, the monitoring of client progress through partnerships, the number of groups offering tailored services, and the number of clients graduating from the workshop series. The SF OFE will use the DollarWise Innovation Grant to further support its successful financial education programming, focusing on the dissemination of results, learning materials, and best practices through the development of toolkits and informaSF OFE will leverage the DollarWise Innovation Grant to bring the best practices from its tailored workshops to the field, building on prior successes and delivering technical assistance to other municipalities looking to engage in effective, in-depth financial empowerment programming. Program toolkit Based on our program design, implementation, materials and findings, San Francisco will develop a Tool Kit for other cities and practitioners to use as a guide to expand work in their respective cities. In addition, recorded and live webinars will be developed to promote the toolkit. All recorded webinars will be hosted at www.sfsmartmoneynetwork.org/resources. Outreach will be conducted through the US Conference of Mayors, National League of Cities, Cities for
Program training workshop with one-on-one assistance and support.
Boise I DAH O
Mayor David Bieter
Contact: Theresa McLeod 208.384.4406 tmcleod@cityofboise.org The goal of the Treasure Valley Economic Action Program (TVEAP) is to provide financial literacy services and opportunities for victims of domestic violence in the Treasure Valley. By partnering with area womens shelters, the Department of Corrections, and other agencies working directly with this population, Boise is assured to reach its target program. Dr. Sanders created monitoring instruments specifically for the program, and works with MSW graduate students at Boise State University, tracking and analyzing collected data. An innovative approach Classes are facilitated by two bilingual financial educators who are employed by the collaborative lead agency, Womens & Childrens Alliance. The curriculum was developed by the Redevelopment Organizations for Women (ROW) in St. Louis, Missouri, and is unique in its focus on safety issues inherent in helping women become less economically dependent upon abusing partners. The course curriculum consists of four two-hour sessions. Class 1, Money and Power, addresses empowerment, oppression, and how money works in the USA. Participants work to identify feelings and values around money, ways to reduce self-blame, and begin to identify basic money management tools.
Mayor Beiter with participants in the Treasure Valley Economic Action Program.
hensive economic plan to guide their financial lives. Program successes Program graduation rate of 74 percent. Graduates are publicly honored at a ceremony during Idahos Smart Women/Smart Money Conference, an annual event which draws several hundred attendees. The ceremony features remarks and personal stories from a few of the graduates. Increased awareness of economic abuse. Beyond teaching, the financial literacy educators interface with a broader public to expand awareness and heightened understanding of how often financial concerns cause women to stay in abusive relationships. Community partners United Way of Treasure Valley recognized a collective need for financial literacy training for abused women in 2009, when several area domestic violence agencies independently requested support for services. Rather than fund isolated programs, United Way convened a meeting with leaders from a number of agencies throughout the valley, and successfully proposed the idea of all agencies sharing the services of two trained financial educators. These agencies included: Womens & Childrens Alliance (lead agency) Valley Crisis Center Hopes Door Nampa Family Justice Center Gem Family Resource Center Family Advocacy Center and Education Services (FACES) Easter-Seals Goodwill Warm Springs Counseling Center Idaho Womens Corrections
audience. Since the December 2010 program launch, 66 group classes have been facilitated to nearly 224 participants. Additionally, many of the students participate in individual coaching sessions to continue to work on gaining economic independence in a one-on-one setting to work through the details of their specific financial situation. TVEAP prides itself on its ability to measure and assess program impact and outcomes. Each participant completes assessment tools developed by Dr. Cynthia Sanders, MSW, Ph.D., who worked on initial development of the
Class 2, Developing a Spending Plan, teaches steps for taking a financial inventory, storing important documents, and how to develop a budget or spending plan. Class 3, Understanding Credit, includes learning how to read a credit report, how credit impacts lives, and ways to improve credit without money. Participants also learn ways to negotiate on debts and documentation for dealing with past bills. Class 4, Banking and Investing, provides details on options for banking or re-entry into the banking system, and basic keys to investing and investment tools. Each student leaves the class with a compre-
Charleston S O U T H CA RO L I NA
Mayor Joseph P. Riley, Jr
Contact: Geona Shaw Johnson 843.724.3768 johnsong@charleston-sc.gov The City of Charleston recognizes the vital importance of financial literacy training and has supported financial education for more than twenty years. Under the leadership of Mayor Joseph P. Riley, Jr., who provides the vision, expertise and staff, the Citys programs have experienced phenomenal success. In each program administered, financial literacy training is a requirement. The Citys success is based on its commitment to the community and the outstanding partnerships formulated. The population targeted by the city and its partners include persons who are low to moderate income and financially challenged. Community outreach Marketing and outreach are essential to ensuring that this target audience is reached. Television, radio, printed flyers, billboards, brochures, bus advertisements and PSAs are utilized. In addition, contact with the school district, CBOs, Faith-Based Organizations and other nonprofits enable Charleston to reach the intended audience. Programs and activities are administered by nonprofit organizations located throughout the community, with training classes being offered on a monthly basis to include a Saturday class. The one-on-one training is offered weekly and is planned to accommodate the clients work schedule. The Greater Charleston Empowerment Corporation utilizes the FDIC Money Smart training, which includes training on protecting finances, using a checking account, preparing a budget, understanding the home-buying process, borrowing basics, understanding banking services, the use of credit, reading the credit report and understanding installment, auto and home equity loans. The training focuses on budgeting techniques that reduce the stress of clients living pay check to pay check. The training targets both youth and adults and was created for the Homeownership Resource Center in collaboration with Stephen J. Schoenbeck. Measuring effectiveness The overall effectiveness of the programs is measured by the number of persons participating and achieving financial success, improved credit scores, increased savings accounts balances and making informed decisions related to accessing loans and services. Follow-up is conducted for a period of twelve months to ensure the ongoing success of the client. During 2011, the city and its partners achieved success by serving 5000 households and maintaining organizational and operational capacity. Mayoral support and partnerships The City of Charlestons ability to succeed is primarily due to the leadership of Mayor Joseph P. Riley, Jr., and the outstanding partners that have collaborated to improve the financial capacity of its community. These partners are committed to improving the standard of living for persons of low and moderate incomes. Charleston collaborates with these partners on various initiatives to include: first time homeownership, owner-occupied rehab, small business start-up and financial literacy training. The partnership with local financial institutions is essential. They provide direct products and services to clients, support programs through funding contributions and provide financial training.
The Charleston Trident Urban Leagues Debt Management/Budgeting Course includes topics outlined by the FDIC Money Smart Program. Sessions are designed to change a clients spending habits from uncontrolled spending to planned spending, which is achieved by developing a monthly budget. The expected outcome is financial stability.
Chula Vista strives to extend knowledge of the practices needed to establish a strong financial foundation and knowledge of personal economics to high school students in the region of the city where our school districts experience lower incomes and lower graduation rates.
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Paterson N E W JE RS E Y
Mayor Jeffery Jones
973.321.1600 jjones@patersonnj.gov Establishing a campaign on financial literacy is a priority for Mayor Jeffery Jones. The Mayors Council on Financial Literacy works particularly with youth, young adults, and small business owners within the city on a variety of initiatives pertaining to financial literacy and sound business development. Partners Primary partners include: the Small Business Development Center (SBDC) at William Paterson University, Greater Paterson Chamber of Commerce, Passaic County Community College, United Way of Passaic County, as well as other collaborating banks and financial institutions. Hands-on training The Council provides workshops, classes and individual counseling to participants in the program. For individuals interested in better understanding how to manage their own finances, program training includes: financial planning, time tracking and billing, fixed assets tracking, loan management, and cash flow projection. For potential business owners additional training is provided in the areas of payroll, invoicing and billing, and inventory management. Business financial literacy workshops are also offered at the SBDC, which include income tax assistance from financial planning volunteers (VITA) and oneon-one credit counseling and repair. Quickbooks training is also provided as a tool to help participants manage their money.
Community involvement The City of Patterson strives to address urban, socioeconomic, and educational challenges through work with its community and nonprofit organizations. The Mayors Council on Financial Literacy hosts conferences that address issues to help first time business owners have access to knowledge on how to create business plans, how to forge strong partnerships, and how to take out business loans.
Effective programming and evaluation Throughout the program, financial advisors create roundtable meetings with participants in order to help provide information on program resources and processes. The financial advisors also use this as an opportunity to survey the participants and gauge the extent to which they retain the information provided. Growth and development is also measured and evaluated on an individual basis, demonstrated by the application of the newly acquired skills and information.
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Pinellas Park F L OR I DA
Mayor Sandra Bradbury
Contact: Tammy Hiller 757.524.2427 x2006 thiller@bgcsun.org Pinellas Park has developed an innovative campaign that connects local for-profit and non-profit organizations to effectively deliver free financial education and planning to low income residents and their children. The financial literacy campaign is based on specific principles and guidelines that engage the targeted population: low income residents of Pinellas Park, Florida. First, the program incorporates relevant information and practical examples. In this way, participants are better able to personalize the concepts being taught and apply them to their families needs. Secondly, the program is designed to encourage participants to complete each session. The sessions delivered by Hancock Bank can be adapted to address specific needs of the program such as repairing credit or understanding tax forms. The campaign programs are age-appropriate and contain content that meets the maturity and learning styles of each targeted population. Pinellas Park, the Pinellas Park Boys & Girls Club, United Way, Hancock Bank, Junior Achievement, Bank of America, and the Juvenile Welfare Board, accommodate the cultural and logistical needs of the program. The campaign encompasses the needs of all low-income residents from children to adults; renters to homeowners; job seekers and retirees. This years program, Hire Me Teen - Secrets for Getting the Job, provides work readiness training for high school students. The program includes: information on interviewing skills, resume building, making a good impression, and communicating personal ability. Pinellas Park has reached out to Club members by presenting the Money Smart program. With the guidance of experts in banking and finance, teens learn about different types of financial institutions; building credit; opening a bank account; preparing for student loans and student financial aid; possible grants and scholarships; and understanding interest. Community partnerships Through its Public Library Youth Services Division, Pinellas Park partners with Junior Achievement and Bank of America to provide teens with financial literacy education that equips them for post high school education. Additionally, the City partners with the Pinellas Park Boys & Girls Club to deliver financial literacy programs for youth and their parents/guardians. This partnership includes United Way Suncoast, which delivers the parent component; and Hancock Bank, which delivers the Teach Children to Save, and Money Smart for Young Adults and Adults. The Pinellas Park Boys & Girls Club (PPBGC) is a youth development organization unique to other agencies serving young people. The Club provides licensed after school and summer care to children ages 5 18 years old. Offering services to all age groups allows parents to remain gainfully employed knowing their children are in a safe place. Furthermore, having their children at a Boys & Girls Club is convenient for them. There are no membership fees for children living in low-income households. The partnership between the City and the Club strengthens this campaign by bringing together wellrespected non-profit and for-profit organizations for the purpose of operating financial literacy programs for low-income residents. Involvement from city hall Mayor Bradbury is an avid supporter and advocate for the Citys financial literacy program. Other community leaders such as Councilwoman Patricia Johnson served as the Chair for the Pinellas Park Boys & Girls Club Advisory Council and on the Corporate Board of Directors for Boys & Girls Clubs of the Suncoast. The PBGC received Pinellas County Community Development funds, which went towards the remodeling of the Club. This allowed the Club to also become a shelter for the homeless. During summer 2013, city officials will be invited to kick off events and acknowledge program participants at ceremonies at the PPBGC.
Pinellas Park has developed an innovative campaign that connects local for-profit and nonprofit organizations to effectively deliver free financial education and planning to low income residents and their children.
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MAYORS FOR FINANCIAL LITERACY T H E U N I T E D S T AT E S C O N F E R E N C E O F M A Y O R S 1620 Eye Street NW Washington, D.C. 20006 202.861.6759 dollarwise@usmayors.org bedollarwise.org
Cover image: Los Angeles skyline by Navid Serrano via Wikimedia Commons, CC BY-SA 3.0