Bryan Siu Seattle, WA

(808) 351-8791
BryanSiu5@gmail.com
Professional Summary
• 7+ years as a Business and Systems Analyst
• 4+ years in Health Care Administration
• 4+ years as a Team Lead of Business Owners, Developers, and
Testers for System Implementations
• Strong verbal and written communication skills between cross
functional departments
• Excels in presenting complex information in a simple format to
clients and management
• Efficient in gathering and developing business / system
requirements and providing solutions
• Excellent analytical, testing, and troubleshooting skills
• Experienced in establishing Operational workflows, processes, and
reporting measurables
• Integral part in 4 company wide system implementations
• 2 ½ years as a Mainframe COBOL developer with Accounting and
Financial data
• System & Programming Knowledge Base:
o Business Process Modeling Notation (BPMN)
o Configuring claims processing systems: QNXT, QMACS, and LRSP
o Developer in SQL, JCL, COBOL, DYL, and Easytrieve
o Proficient in Microsoft Office Suite
o Working knowledge of SharePoint, VBA Scripts, Crystal Reports
and Reporting Services
Professional Experience
Adaptis INC (Seattle, Washington) May 2008 to Present
Consulting Business Analyst / Technical Consultant
• Managed a team of 4 Developers and Testers for System Data
Conversion
• Team Lead of 10 Developers and Testers for System Interfaces,
Extracts, and Reports
• Team Lead of 3 Analysts for Yearly System Configuration Updates
• Subject Matter Expert / Advisor for implementing new system
functionality
• Interim Manager for 3 months to stabilize an Operational department

Aloha Care (Honolulu, Hawaii) Jun. 2007 to May 2008

Business Analyst
• Interim Project Manager for Go live implementation for the primary
claims processing system
• Managed a team of 10 Operational leads and 5 Developers, Database
Administrator, and System Administrator for Go Live Support and
Stabilization

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 Bryan Siu Seattle, WA
(808) 351-8791
BryanSiu5@gmail.com
• Primary contact with the Software Project Manager, Business
Consultant, Release Manager and Product Support
• Primarily responsible for all system configuration, testing, and
operational readiness
• Established cross functional workflows, processes and reporting
measurables for the Business Analyst Unit
• Managed and Trained 3 new and inexperienced Business Analysts

HMSA Blue Cross Blue Shield of Hawaii Aug. 2005 to Jun. 2007
Senior Configuration Specialist
• Managed the creation of the primary claims processing system for Go
Live and Post Stabilization system updates
• Coordinated front-end system configuration changes in 10
development and testing environments
• Developed standardized system testing, implementation, and QA
processes
• Claims Testing Lead of 10 testers for System upgrades
• Designed the architecture for benefit plan configuration and managed
a team of 4 Analysts for the production rollout
• Provided gap and configuration analysis and SQL queries for 7 Analysts
State of Hawaii: Jan. 2003 to Aug. 2005
Dept. of Accounting and General Services
Systems Analyst
• Designed, programmed, tested, and implemented “Automatic Check
Handling” (ACH) to implement Tax and Medicare refunds
• Maintained & upgraded the Central Warrant Writer System for the
State of Hawaii
• Developed and modified existing jobs and programs to improve
processing time, ensure accurate data collection, user-friendly reports,
and detailed documentation
• Created and re-worked processes, workflows, documentation, and job
cycles using JCL, COBOL, DYL, Easytrieve and TSO/ISPF

HMSA Blue Cross Blue Shield of Hawaii Jul. 2002 to Dec. 2002
IT Assistant / Configuration
• Implemented system configuration production changes
• Developed SQL queries to identify claims for re-processing
• Processed adjustment claims

Education
University of Puget Sound Aug. 1998 to Dec. 2001
Tacoma, WA
• Bachelor of Science Degree
• Major: Computer Science / Business

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 Bryan Siu Seattle, WA
(808) 351-8791
BryanSiu5@gmail.com
• Minor: Mathematics

November 2009 Page 3 of 3